101 Interview-Questions

How to Have a Great Phone Interview

2011-04-13T12:22:00.000-07:00

Now a days when applying for a job many employers will give you a phone interview before giving you a formal in person interview. Employers do this to speed up the interview process and can go through many applicants each day to find ones that are best suited for the current opening. A phone interview can catch you off guard but with a few simple steps you can nail it and obtain a more formal in person interview

1. Once you have a applied for a position with a company make sure you read up a little on the company. The person giving you the phone interview or a formal interview is always impressed that you took the time to learn about the company.

2. On the same notion make sure you learn about the position you are applying for. This includes what the requirements are for the position as well as the basic responsibilities.

3. During the phone interview make sure to go to a place or room where you can be alone. Outside distractions can cause the interview to not go as planned. Don't interrupt the interviewer so you can answer or talk to the person sitting next to you. Treat the interviewer with respect and give your full attention.

4. Be confident with yourself and your abilities. Make sure you let the interviewer know why you would be great for their company. Make yourself seem like a asset if you were given the opportunity to work at their company.

The 25 Most Difficult Questions Asked During A Job Interview

2011-04-13T11:55:00.001-07:00

Being prepared for a Job Interview is half the battle of the journey

1. Tell me about yourself.

Since this is often the opening question in an interview, be extracareful that you don't run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don't waste your best points on it.

2. What do you know about our organization?

You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don't act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don't overwhelm the interviewer, and make it clear that you wish to learn more.

You might start your answer in this manner: "In my job search, I've investigated a number of companies.

Yours is one of the few that interests me, for these reasons..."

Give your answer a positive tone. Don't say, "Well, everyone tells me that you're in all sorts of trouble, and that's why I'm here", even if that is why you're there.

3. Why do you want to work for us?

The deadliest answer you can give is "Because I like people." What else would you like-animals?

Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company's needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it's doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development, emphasize the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers.

If you feel that you have to concoct an answer to this question - if, for example, the company stresses research, and you feel that you should mention it even though it really doesn't interest you- then you probably should not be taking that interview, because you probably shouldn't be considering a job with that organization.

Your homework should include learning enough about the company to avoid approaching places where you wouldn't be able -or wouldn't want- to function. Since most of us are poor liars, it's difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don't really want.

4. What can you do for us that someone else can't?

Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them.

5. What do you find most attractive about this position? What seems least attractive about it?

List three or four attractive factors of the job, and mention a single, minor, unattractive item.

6. Why should we hire you?

Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4.)

7. What do you look for in a job?

Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security.

8. Please give me your defintion of [the position for which you are being interviewed].

Keep your answer brief and taskoriented. Think in in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain. ask the interviewer; he or she may answer the question for you.

9. How long would it take you to make a meaningful contribution to our firm?

Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution.

10. How long would you stay with us?

Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, "As long as we both feel achievement-oriented."

11. Your resume suggests that you may be over-qualified or too experienced for this position. What's Your opinion?

Emphasize your interest in establishing a long-term association with the organization, and say that you assume that if you perform well in his job, new opportunities will open up for you. Mention that a strong company needs a strong staff. Observe that experienced executives are always at a premium. Suggest that since you are so wellqualified, the employer will get a fast return on his investment. Say that a growing, energetic company can never have too much talent.

12. What is your management style?

You should know enough about the company's style to know that your management style will complement it. Possible styles include: task oriented (I'll enjoy problem-solving identifying what's wrong, choosing a solution and implementing it"), results-oriented ("Every management decision I make is determined by how it will affect the bottom line"), or even paternalistic ("I'm committed to taking care of my subordinates and pointing them in the right direction").

A participative style is currently quite popular: an open-door method of managing in which you get things done by motivating people and delegating responsibility.

As you consider this question, think about whether your style will let you work hatppily and effectively within the organization.

13. Are you a good manager? Can you give me some examples? Do you feel that you have top managerial potential?

Keep your answer achievementand ask-oriented. Rely on examples from your career to buttress your argument. Stress your experience and your energy.

14. What do you look for when You hire people?

Think in terms of skills. initiative, and the adaptability to be able to work comfortably and effectively with others. Mention that you like to hire people who appear capable of moving up in the organization.

15. Have you ever had to fire people? What were the reasons, and how did you handle the situation?

Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individual. Show that, like anyone else, you don't enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely.

16. What do you think is the most difficult thing about being a manager or executive?

Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employess to get something planned and completed on time and within the budget.

17. What important trends do you see in our industry?

Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.

18. Why are you leaving (did you leave) your present (last) job?

Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search. where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts.

The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The "We agreed to disagree" approach may be useful. Remember hat your references are likely to be checked, so don't concoct a story for an interview.

19. How do you feel about leaving all your benefits to find a new job?

Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don't suggest that security might interest you more than getting the job done successfully.

20. In your current (last) position, what features do (did) you like the most? The least?

Be careful and be positive. Describe more features that you liked than disliked. Don't cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.

21. What do you think of your boss?

Be as positive as you can. A potential boss is likely to wonder if you might talk about him in similar terms at some point in the future.

22. Why aren't you earning more at your age?

Say that this is one reason that you are conducting this job search. Don't be defensive.

23. What do you feel this position should pay?

Salary is a delicate topic. We suggest that you defer tying yourself to a precise figure for as long as you can do so politely. You might say, "I understand that the range for this job is between $______ and $______. That seems appropriate for the job as I understand it." You might answer the question with a question: "Perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization?"

If you are asked the question during an initial screening interview, you might say that you feel you need to know more about the position's responsibilities before you could give a meaningful answer to that question. Here, too, either by asking the interviewer or search executive (if one is involved), or in research done as part of your homework, you can try to find out whether there is a salary grade attached to the job. If there is, and if you can live with it, say that the range seems right to you.

If the interviewer continues to probe, you might say, "You know that I'm making $______ now. Like everyone else, I'd like to improve on that figure, but my major interest is with the job itself." Remember that the act of taking a new job does not, in and of itself, make you worth more money.

If a search firm is involved, your contact there may be able to help with the salary question. He or she may even be able to run interference for you. If, for instance, he tells you what the position pays, and you tell him that you are earning that amount now and would Like to do a bit better, he might go back to the employer and propose that you be offered an additional 10%.

If no price range is attached to the job, and the interviewer continues to press the subject, then you will have to restpond with a number. You cannot leave the impression that it does not really matter, that you'll accept whatever is offered. If you've been making $80,000 a year, you can't say that a $35,000 figure would be fine without sounding as if you've given up on yourself. (If you are making a radical career change, however, this kind of disparity may be more reasonable and understandable.)

Don't sell yourself short, but continue to stress the fact that the job itself is the most important thing in your mind. The interviewer may be trying to determine just how much you want the job. Don't leave the impression that money is the only thing that is important to you. Link questions of salary to the work itself.

But whenever possible, say as little as you can about salary until you reach the "final" stage of the interview process. At that point, you know that the company is genuinely interested in you and that it is likely to be flexible in salary negotiations.

24. What are your long-range goals?

Refer back to the planning phase of your job search. Don't answer, "I want the job you've advertised." Relate your goals to the company you are interviewing: 'in a firm like yours, I would like to..."

25. How successful do you you've been so far?

Say that, all-in-all, you're happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you've done quite well and have no complaints.

Present a positive and confident picture of yourself, but don't overstate your case. An answer like, "Everything's wonderful! I can't think of a time when things were going better! I'm overjoyed!" is likely to make an interviewer wonder whether you're trying to fool him . . . or yourself. The most convincing confidence is usually quiet confidence.

Common Mistakes When Writing a Resume

2011-03-28T14:28:00.000-07:00

With so many people competing for jobs, employers are finding themselves swamped with stacks of resumes. Employers are now looking for resumes that standout from the pile. The key to landing a job interview is to present a strong and effective resume. A resume that is filled with errors will only end up in the waste basket. The following is a list of common mistakes people make when writing a resume:

1. No Cover Letter: Employers want to see a cover letter with a resume. A cover letter is your introduction and summarizes your job intentions.

Typing Errors: A resume with typos and grammatical errors will make an employer think that you do not pay attention to details. A computer spell check does not always pick up every mistake. Proofread your resume and then have a friend read it.

Disorganized Content: It is important to list the most important information at the top of the resume. Experience and employment history are the most important parts of the resume. Your hobbies should be placed near the end of the resume. Make sure your information is easy to read. Filter out information that is not relevant to the job.

Unprofessional Email Address: Email addresses should not be amateurish. For instance, happyguy104@hotmail.com is not appropriate. A better email would be JohnDoe@hotmail.com.

Layout Lacking Consistency: You should have equal spacing between headings. Your margins should be equal. Include dates on your resume. A recommended font size is 11 or 12. When using verbs, make sure you are using the correct verb tense. Use different action verbs when highlighting your skills. Do not use abbreviations or contractions.

Unclear Focus: Your resume should be written to match your experience and education with the job you are seeking. You want the employer to think that you are the best person for the job.

Boring Content: Your resume should tell a mini story about your experience and education. Don't just list your duties. Highlight valuable experience to show why you should be chosen for the job. Do not use phrases such as "responsibilities included" or "duties included."

Lacking Extracurricular Activities: Employers want to read about additional activities such as certificates of achievement, training, volunteer experience, and awards. This will show employers that you are outgoing and well-rounded. When listing your achievements, make sure you emphasize the results of your work.

Key skills Do Not Stand Out: Use a format such as "bullets" to highlight skills the employer will like. You want to show the employer that you will be an asset to the business.

Inappropriate Personal Information: Don't put in personal information such as gender and age. Do not include a picture of yourself. Keep your personal and professional life separate in order to be taken seriously.

Inaccurate Information: It is important that you do not lie or embellish. It would be embarrassing if you were caught lying. Your resume should be truthful.

Job Experience Too Old: It is important not to go back too far when listing your employment experience. If you are older, employers will not want to see what summer job you had in high school.

A resume is the entryway to a job interview. It is important to understand that your resume is a marketing tool, not an autobiography. Make your resume an interesting read. A resume should be written so that it is focused on the job position. When you write a professional resume that stands out from the others in the pile, you will have a better chance of getting your dream job.

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3 Common Resume Writing Mistakes for Information Technology Candidates

2011-03-28T14:26:00.000-07:00

Creating an IT resume is not always an easy task. There is usually a lot of information to convey. Candidates putting together their own resume for the IT industry often make a few critical mistakes that can cost them dearly in today's job market, especially if their job search strategy is not up to snuff.

Mistake #1: Too Much Information

The primary mistake made by IT professionals is in simply providing way too much detail. Most candidates load each thought, bullet, or statement with as much technical mumbo jumbo as they can. For example, it is common for candidates to show the technologies they used in each position. In addition, they will list all the technologies they used for individual projects for which they were involved.

It may prove beneficial to list some key technologies that are relevant for the position you are now pursuing to communicate your level of understanding. As an example, if you are pursuing a position with a firm that has an extensive network of employees who operate remotely in the field, it would serve you well to incorporate technologies like secure VPN, Citrix Presentation Server, and other related tools. However, to list things like Visual Basic, MS Office, and HTML within the specific bullet point will serve as more of a distraction than anything else. After all, who wants to read a bullet point that describes a project that takes up five lines of text?

To address this issue, I recommend that you simply prepare a technical proficiencies or technical skills section at the end of your resume so that a prospective employer can reference a single list to get a flavor for the technologies with which you are familiar. Unless the technology is of the upmost importance in demonstrating your knowledge and ability in a particular area, do not include it in the job description or the job achievements sections.

Mistake #2: Being Too Technical

One of the biggest mistakes made by IT directors and executives is that they are too technical. Now you will want to be careful here, as titles can be deceiving. IT executives at small companies may very well need to be a hands-on technical expert to successfully meet their job requirements. However, a job as an IT director or executive at a large company will be inherently less hands-on. As a result, the resume that a candidate prepares for that target should not be too heavy on technical information. Yes, it is important to convey a technical understanding. But one thing that concerns recruiters and hiring managers if a job seeker has a detailed technical resume is that they won't know how to back off and manage the operation from a strategic standpoint because they will be stuck in the morass of the day-to-day technical support issues.

Mistake #3: Not Incorporating Keywords or Buzzwords

Many IT professionals have a strong feeling of contempt for peppering keywords or buzzwords throughout the document. One of the main reasons is that anyone can include keywords like infrastructure management, enterprise solutions, and lifecycle management in a resume, but few can perform these activities effectively. As you conduct your job search, you may even find this sentiment echoed by many IT hiring managers.

There is one problem, however. Most technical hiring managers will receive a short list of candidates for a particular position after they have been screened and funnelled through the HR department. Most HR representatives do use keywords to help match your resume and qualifications with the position requirements. Having a specific keywords or core competencies section helps the HR folks to quickly and easily match up some of your key skills and experience with those listed on the requirements document. These will help get your resume through the initial screen and into the hands of the hiring manager who can then read through your work history section that should back up your claims in the keyword section.

Developing a strategy that addresses each of these 3 common mistakes when creating an IT resume will put you well on your way in a competitive job environment.

My company is called No Stone Unturned, and I am an MBA and certified professional resume writer (CPRW). I have been a career consultant since 2002 with an additional 8 years of corporate hiring experience. You can check out my website that offers tools such as the No Nonsense Job Search Strategy guide and other Job Search Tips.

Resume Mistakes

2011-03-28T14:23:00.001-07:00

Sometimes, when reviewing a resume, it is easier to eliminate the mistakes that we see than to try to improve the resume per se. One way to go about it is actually to remove all the mistakes and then see what else needs to be improved (or do the opposite). In this section, we have listed some articles that discuss errors that are often made by job seekers when drafting their resume. Go through the articles and see if you recognize yourself. If you do, consider yourself lucky that you have been made aware of your mistakes in time.

As you go about writing your resume, keep these two tips in mind:

Writing a resume is not about luck, but about hard work. Don't expect the recruiter to see something special in your application unless you make it apparent. Don't fall into the trap of wishful thinking. Whether or not you get a job is not up to the recruiter, it's up to you to show your worth to him or her.

Recognize your limitations. If you don't have good writing skills, acknowledge your weakness. Do the best you can and ask for help from a professional, a family member or a friend.

As you go through the literature, remember that resume writing is an art and not a science. There will be exceptions and there will be instances where you will disagree with what is written. When and if that happens, use your judgment and decide what is the best course of action for yourself.

Management Job Description

2011-01-23T12:55:00.000-08:00

The management job description gives the typical activities and accountabilities of the management function in an organization. Regardless of age, gender, industry or employer there are common skills and abilities needed for successful performance as a manager. These key competencies for a manager job are summarized.

MANAGER

General Purpose

Plan, direct and co-ordinate the operations of a business, division, department or operating unit. Plan and maintain systems and procedures for operating efficiency. Manage staff for optimum performance.

Main Job Tasks and Responsibilities

determine staffing requirements
hire and train new staff
supervise direct reporting staff according to overall company policy
set employee goals and objectives
develop staff to maximize potential
monitor staff performance including performance reviews
delegate work duties to staff
allocate use of available resources
monitor and assist staff with work progress
evaluate current business processes and systems
plan and implement procedures and systems to maximize operating efficiency
establish and maintain controls
formulate department/unit policies and practices
co-ordinate financial and budget activities for maximum operational efficiency
facilitate the preparation and analysis of reports
review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels
responsible for the achievement of department/division/unit productivity and quality goals
organize and manage business meetings

Education and Experience

Bachelor's degree or equivalent
knowledge of business and management principles and practices
knowledge of strategic planning
knowledge of human resource management principles and procedures
knowledge of basic economic and accounting principles and practices
knowledge of office administrative procedures
proficient in relevant software applications

Key Competencies

judgment
decision-making
information management
planning and organizing
problem analysis and problem solving
delegating tasks and responsibility
motivating staff
communication
coaching
teamwork
flexible
The Interview II: Answering Problem Questions [VHS]

Secretary Cover Letter

2011-01-23T12:43:00.000-08:00

The secretary cover letter focuses on why you are a good match for the job.

The letter should highlight the skills and abilities that qualify you as the right candidate for the secretarial job. This professionally written cover letter clearly spells out why you should get the interview.

Secretary Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mrs Mary Stevens
Human Resources Manager
ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mrs Stevens

It is with both interest and enthusiasm that I respond to your advertisement for a Secretary. I believe that my experience and skills combine to create an excellent match for the position and I would appreciate careful consideration of my credentials as listed below.

In-depth experience and knowledge of a variety of software applications including spreadsheets, word processing, presentations and database management.

Proven communication and information management skills involving the preparation of correspondence and other documents.

Responsible for organizing meetings, appointments and internal events.

Successful completion of numerous projects involving research and the preparation of reports for management.

Multifaceted liaison with senior management and clients.

A solid reputation as an independent worker who uses her initiative and organizational skills to get the job done.

I look forward to hearing from you to further discuss this exciting opportunity. I am available for an interview at your earliest convenience, please contact me via phone or email to arrange a suitable time.

Thank you for your consideration.

Sincerely

Jill Jobseeker

Write a secretarial cover letter that gets your resume read. Focus on the credentials that make you the right person for the job.

Receptionist Cover Letter

2011-01-23T12:32:00.000-08:00

This letter is designed to get the reader's attention and ensure that your job application gets serious consideration. The cover letter is perhaps the single most important document of your job search. It is the cover letter that will get your resume read and take you to the next stage of the hiring process.

Receptionist Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mrs Mary Stevens
Hiring Manager
ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mrs Stevens

Your job posting for a receptionist caught my attention straight away as my skills and experience seem to closely match your requirements for this position. I would appreciate careful consideration of my credentials as outlined below and within the enclosed resume.

I have three years work experience as a receptionist in a large organization responsible for handling all calls and visitors in addition to providing extensive organizational and administrative support.

I am very self sufficient and work independently. I have taken the initiative to learn as much as possible about the company I work for in order to become a valuable information resource.

Among my particular strengths are my organizational and planning skills. I have developed a number of processes to manage my many work tasks and make sure I meet the demands of a fast-paced work environment. I utilize technology to assist me wherever possible and have a good working knowledge of a number of computer applications including MS Office.

My strong communication skills and an outgoing, energetic personality ensure first-rate customer service to both clients and colleagues. I thoroughly enjoy dealing with a wide variety of people and take pride in being a receptionist.

ABC Company enjoys an excellent reputation and I am confident that I would be an asset to your company. I would appreciate the opportunity to discuss my abilities in more depth and am available for an interview at your earliest convenience. Please contact me via phone or e-mail to arrange a time and date for us to meet.

Thank you for your time and consideration and I look forward to speaking with you soon.

Sincerely

Jane Jobseeker

Enclosure

Your receptionist cover letter plays an essential role in how you come across to potential employers. Make sure your letter sets you apart from the competition. Highlight your skills and strengths as they relate to the specific receptionist job and company requirements. Carefully proofread your cover letter before sending it out.

Marketing Manager Job Description

2011-01-23T12:18:00.000-08:00

The marketing manager job description outlines the typical tasks and responsibilities of the marketing manager job. Marketing managers require certain competencies to perform the marketing manager function successfully, whatever industry they are working in.

MARKETING MANAGER

General Purpose

To develop, establish and maintain marketing strategies to meet organizational objectives. Effective management of the marketing, advertising and promotional activities of the organization.

Main Job Tasks and Responsibilities

manage and coordinate all marketing, advertising and promotional staff and activities
conduct market research to determine market requirements for existing and future products
analysis of customer research, current market conditions and competitor information
develop and implement marketing plans and projects for new and existing products
manage the productivity of the marketing plans and projects
monitor, review and report on all marketing activity and results
determine and manage the marketing budget
deliver marketing activity within agreed budget
develop pricing strategy
liaison with media and advertising

Education and Experience

business or marketing-related degree or equivalent professional qualification
experience in all aspects of developing and maintaining marketing strategies
technical marketing skills
proven experience in customer and market research
relevant product and industry knowledge
experience with relevant software applications

Key Competencies

excellent written and verbal communication skills
organization and planning
problem analysis and problem-solving
team-leadership
formal presentation skills
persuasiveness
adaptability
innovation
judgment
decision-making
stress tolerance
collaboration

Nanny Job Description

2011-01-23T12:06:00.000-08:00

The nanny job description clearly lists the common key duties, activities and responsibilities associated with a nanny job. Nanny duties will vary from nanny placement to nanny placement and household to household but almost all nanny jobs will involve an element of these typical nanny responsibilities.

NANNY JOB DESCRIPTION

General Purpose

Provide complete care for the children in the employer's home and perform all tasks that correlate to the care of the children. To create a safe, nurturing and stimulating environment in which the children can thrive and develop. A nanny job may include housework duties.

Main Job Tasks and Responsibilities

preparing bottles for babies and care for feeding equipment
changing diapers for babies
bathing babies
supervising baths for older children
dressing children appropriate to the child's activities
washing and ironing children's clothes
planning meals for children
preparing meals and snacks for the children
supervising children's meals
cleaning and washing up after children's meals
shopping for children's requirements
scheduling and coordinating children's activities
transporting children to school and other activities
undertaking appropriate creative activities with the children
undertaking appropriate educational activities with the children
undertaking appropriate outdoor activities with the children
planning and supervising rest, bed and nap times
reading to and with the children
helping with homework
tidying children's bedrooms and play areas
reinforcing appropriate discipline for the children
implementing daily routines
doing light housework
running errands

Education and Experience

high school graduate
further training in child care and development such as a formal nanny training program, early childhood classes and/or in-service training
proven child care experience with references
First Aid and CPR certification
Safety certification
Driving license and safe driving record

Key Competencies

adaptability
flexibility
ability to multitask
emotional maturity
good communication skills
good judgment skills
planning and organizing skills
stress tolerance
high energy level

This job description is a useful resource for both applicants for a nanny job and employers to clarify what is expected in nanny placements.

Project Manager Cover Letter

2011-01-23T11:55:00.000-08:00

A well written project manager cover letter gives you a compelling advantage in your project manager job search and project management job application. Re work the sample letter to create your own hard hitting cover letter and come across as the right project management professional for the job.

Project Manager Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mr Mark Stevens

Director of Human Resources
ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mr Stevens

Your recent advertisement for the Project Manager position immediately captured my interest. I am confident that my seven years solid experience in project management provides me with the capabilities to successfully fulfill this position. Accordingly I have enclosed my resume for your consideration.

Some key points that are relevant to this opportunity include:

Bachelor of Science in Business Administration, certification in risk management
successful management of multiple projects in the XYZ industry/industries from defining requirements through implementation
proven track record of delivering projects on time and within budget
sound ability to conduct and interpret qualitative and quantitative analyses
comprehensive understanding of RCA, FMEA, statistics and quality improvement techniques.
successful management and motivation of cross functional teams ranging from 5 to 35
excellent computer skills including MS Business Suite and current project management applications
a solid reputation as a hard working, innovative and results-driven professional

I am convinced that my project management experience and abilities are in perfect line with your current criteria. I would appreciate an opportunity to further discuss your needs and my qualifications. Please contact me, via phone or e-mail, to set up a mutually convenient time and date for us to meet.
Thank you for your time and consideration and I look forward to speaking with you soon.
Sincerely
Jack Jobseeker

Enclosure

For maximum impact use your cover letter to focus attention on what qualifies you as the right project manager for the job. Convince the reader that you meet the job requirements and can contribute significantly to the company.

Office Manager Job Description

2011-01-23T11:40:00.000-08:00

The office manager job description will differ according to the business and organization

This job description outlines the tasks and responsibilities typical to office management jobs in most working environments. The job is multifaceted but the primary role of office management is to make it possible for other people to function effectively and efficiently.

OFFICE MANAGER

General Purpose

Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Main Job Tasks and Responsibilities

assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
allocation of resources to enable task performance
coordinate office staff activities to ensure maximum efficiency
evaluate and manage staff performance
recruit and select office staff
organize orientation and training of new staff members
coach and discipline office staff
design and implement filing systems
ensure filing systems are maintained and current
establish procedures for record keeping
monitor record keeping
ensure security and confidentiality of data
design and implement office policies and procedures
ensure office policies and procedures are being adhered to
analyse and monitor internal processes
implement procedural and policy changes to improve operational efficiency
prepare operational reports and schedules to ensure efficiency
monitor and maintain office supplies inventory
review and approve office supply acquisitions
maintain a safe and secure working environment
handle customer inquiries and complaints
manage internal staff relations

Education and Experience

a business degree or equivalent
a high school diploma with a number of years administrative and supervisory experience
knowledge of accounting, data and administrative management practices and procedures
knowledge of clerical practices and procedures
knowledge of human resources management practices and procedures
knowledge of business and management principles
computer skills and knowledge of office software packages

Key Competencies

communication skills
problem analysis and assessment
judgment and problem solving
decision making
planning and organizing
work and time management
attention to detail and high level of accuracy
delegation of authority and responsibility
information gathering and monitoring
coaching skills
initiative
integrity
stress tolerance
adaptability
teamwork and collaboration

Paralegal Cover Letter

2011-01-23T11:30:00.000-08:00

Use the sample paralegal cover letter to help you craft your own winning cover letter.

A compelling cover letter gets the reader's attention and ensures that your job application gets serious consideration. This is perhaps the most important document of your job search. It is this letter that will get your resume read and take you to the next stage of the hiring process.

Your cover letter should clearly convince the employer that you are best possible candidate for the job.

Paralegal Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mr Adam Grey
Human Resources Manager
Jackson, Bell and Associates
15 South Parkway
Long Island, NY 11551

Dear Mr Grey

In response to your job opening in the New York Times please consider my resume in your search for a Paralegal. I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution to your firm.

Some key points that are relevant to this opportunity include:

I received my Bachelor of Science degree in Criminal Justice from XYZ University in 2004 and my paralegal certification in 2006.
I have over 5 years experience in a paralegal capacity providing support and assistance to six attorneys on a range of topics.
I have gained in-depth experience in legal research, organization and analysis of information and the preparation of written reports and case materials. I have a comprehensive knowledge of legal terminology and principles.
I have been responsible for drafting legal documents including briefs, appeals and agreements and helping to prepare legal arguments and motions.
I work independently with a high level of accuracy. I have developed my skills as a resourceful researcher who uses her initiative and sound judgment to get the job done.
I am regarded as a valuable team member who is able to remain focused and self-directed in a fast paced work environment while dealing with conflicting demands.

If you are looking for a highly motivated paralegal I would welcome the opportunity to meet with you for an in-depth discussion. I am available for an interview at your earliest convenience, please contact me via phone or email to arrange a time and date for us to meet.

Thank you for your time and consideration and I look forward to speaking with you soon.

Sincerely

Jane Jobseeker

Enclosure

When writing your paralegal cover letter make your skills and experience relate to the specific job requirements. Focus on your strengths.

Highlight those abilities that match the job description. Attention to detail and accuracy are critical for a paralegal so proofread your cover letter very carefully before sending it.

Craft a winning paralegal cover letter and get the job you want.

Operations Manager Job Description

2011-01-23T11:22:00.000-08:00

The operations manager job description defines the core tasks and accountabilities of the operations manager role.

Regardless of the type of industry or organization the main purpose of an operations manager is to plan and direct operations and improve productivity and efficiency. The methods and strategies used to achieve this vary from company to company but there are general basic duties and accountabilities associated with ensuring the smooth operational procedures of the company.

OPERATIONS MANAGER

General Purpose

Operations managers plan, direct and coordinate the operations of an organization. The general operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Main Job Tasks and Responsibilities

Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.
Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental, and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.
Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.
Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

Education and Experience

The formal education and experience for the operations manager job description varies according to the nature of the job responsibilities. However the following are commonly required in the operations manager role.

College degree in business administration, commerce, management, industrial technology or industrial engineering. Certain schools offer bachelor's and master's degrees in operations management.
Industry relevant production experience
Knowledge and experience in organizational effectiveness and operations management
Knowledge of business and management principles and practices
Knowledge of financial and accounting principles and practices
Knowledge of human resource principles and practices
Knowledge of project management principles and practices
Information technology skills

Key Competencies

critical thinking and problem solving skills
planning and organizing
decision-making
communication skills
persuasiveness
influencing and leading
delegation
team work
negotiation
conflict management
adaptability
stress tolerance

Paralegal Job Description

2011-01-23T05:14:00.000-08:00

Sample paralegal job description. Paralegal jobs are found in many types of organizations but most find employment in law firms, corporate legal departments and government offices.

Paralegals and legal assistants can work in many different areas of the law including corporate law, criminal law, labor law, family law, real estate and litigation. Duties of paralegals will differ according to the organization and the area of specialization in which they are employed but this job description outlines the core tasks and responsibilities.

PARALEGAL

General Purpose

Assist and provide a range of legal support and administration to lawyers and other legal professionals engaged in criminal, civil or administrative law.

Main Job Tasks and Responsibilities

perform legal and factual research
perform records research
identify relevant judicial decisions, statutes, legal articles, codes and other pertinent material
organize and analyze information
cross-check and validate information
prepare written reports
draft legal documents including briefs, appeals, wills, contracts and legal agreements
help prepare legal arguments, applications, declarations and motions
prepare correspondence
check legal forms and documents for accuracy
maintain reference files
organize and track case files
review and monitor new and updated regulations
maintain law library
co-ordinate law office activities such as subpoena delivery
locate and communicate with witnesses
interact with clients
assist the lawyer in the courtroom

Education and Experience

bachelors degree, associates degree or certificate program in paralegal studies
paralegal certification may be required
thorough knowledge of legal principles
thorough knowledge of legal research techniques
thorough knowledge of legal terminology
in depth knowledge of government regulations
relevant computer knowledge and experience

Key Competencies

research skills
analytical skills
critical thinking skills
planning and organizing
information monitoring
strong communication skills
stress tolerance
attention to detail and accuracy

Nursing Cover Letter

2011-01-23T05:08:00.000-08:00

Personalize the sample nursing cover letter for your own use.

This letter is designed to get the reader's attention and ensure that your resume is read with serious consideration. The cover letter is perhaps the single most important document of your job search. It is the cover letter that will get your resume read and take you to the next stage of the hiring process.

Nursing Cover Letter

Your name
Your address
Your contact details(phone and email)

Date

Mrs Emily Blackstone
Director of Nursing
Unity Hospital Center
450 First Avenue
New York, New York 10016

Dear Mrs Blackstone

I am submitting my resume in application for the recently advertised R.N. position at Unity Hospital Center. I believe that my training and experience closely match your requirements and my additional qualifications in critical care nursing will make me an asset to your nursing staff.

Some key points that are relevant to this nursing position include:

I received my Bachelor of Science degree in Nursing from XYZ University in 2000 and my Certification in Critical Care Nursing in 2006.
I have experience caring for a broad range of patients from infants to senior citizens within various scenarios including post-operative, infectious diseases, medical, oncology, intensive care and emergency departments.
My particular areas of expertise include ICU and CCU, intravenous therapy, emergency procedures and patient and family counseling and support.
I have proven myself to be a highly motivated nurse with the ability to remain focused and self-directed in very high stress environments.

I am convinced that my commitment to caring for patients and the ability to function as an integral part of a treatment team would allow me to make a valuable contribution to the tradition of excellence at Unity Hospital. A challenging environment such as yours will give me the opportunity to make the best use of my skills and experience as a health care professional.I would welcome the opportunity to interview for this position and discuss how I can fulfill your nursing needs. Please contact me via phone or e-mail to arrange a mutually convenient time and date for us to meet.

Thank you in advance for your time and consideration.
Sincerely
Nancy Baker, RN, CCRN

Enclosure
Before your send off your nursing cover letter proofread it thoroughly and read it aloud a couple of times to hear how it comes across. Make sure you have referred to how your specific skills and strengths meet the needs of the employer and nursing opportunity. Allow your professionalism to come across in the cover letter and make sure your resume receives the right consideration.

Pharmaceutical Sales Job Description

2011-01-23T04:56:00.000-08:00

Find out what a typical pharmaceutical sales rep job involves. Comprehensive details of tasks and activities and the requirements for a pharmaceutical sales or medical sales job.

Find out more about this competitive sales position.

PHARMACEUTICAL SALES

General Purpose

Promote pharmaceutical product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's pharmaceutical products.

Main Job Tasks and Responsibilities

plan work schedules and timetables
plan and implement an effective call plan
build effective business relationships with health care partners and customers
prospect for new business
develop strategies to approach potential customers and increase sales
cold calling health care professionals to set up appointments
distribute samples to licensed practitioners
distribute information to health care professionals
product demonstration
answer questions from health care professionals
organize and execute sales presentations
take sales orders from customers
develop and present educational programs
organize group events and conferences for health care professionals
maintain detailed records of all contacts and meetings and creating reports when needed
keeping current with clinical data and presenting this data to health care professionals
keeping informed about the activities of health care professionals and organizations in a specific area
keeping current with the competition's products, service offerings and activity
establish and maintain effective working relationships with all company support departments
provide an after sales service

Education and Experience

most companies require a bachelor's degree, preferably in science
comprehensive understanding of health sciences like epidemiology, biotechnology and pharmacology
experience in the pharmaceutical or health care industry
proven ability to promote and sell products and services
in some cases a health care background such as nursing is as acceptable as sales experience
on-the job company training program
good product knowledge

Key Competencies

interpersonal and communication skills
persuasive ability
planning and organizing skills
problem-analysis and problem solving skills
judgment and decision-making skills
negotiation skills
presentation skills
resilience
adaptability
integrity

Pharmaceutical Sales Interview Questions

Project Manager Job Description

2011-01-23T04:34:00.000-08:00

The project manager job description clearly communicates the essential tasks and requirements of the project manager job in any organization.

PROJECT MANAGER

General Purpose

To be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.

Main Job Tasks and Responsibilities

lead the planning and implementation of project

facilitate the definition of project scope, goals and deliverables

define project tasks and resource requirements

develop full scale project plans

assemble and coordinate project staff

manage project budget

manage project resource allocation

plan and schedule project timelines

track project deliverables using appropriate tools

provide direction and support to project team

quality assurance

constantly monitor and report on progress of the project to all stakeholders

present reports defining project progress, problems and solutions

implement and manage project changes and interventions to achieve project outputs

project evaluations and assessment of results

Education and Experience

qualification in project management or equivalent

knowledge of both theoretical and practical aspects of project management

knowledge of project management techniques and tools

direct work experience in project management capacity

proven experience in people management

proven experience in strategic planning

proven experience in risk management

proven experience in change management

proficient in project management software

Key competencies

critical thinking and problem solving skills

planning and organizing

decision-making

communication skills

influencing and leading

delegation

team work

negotiation

conflict management

adaptability

stress tolerance

Marketing Cover Letter

2011-01-23T04:31:00.000-08:00

A pertinent and well written marketing cover letter gives you a definite advantage in your job search. Get the employer's attention and interest with a properly prepared and hard hitting cover letter. Re-work this sample cover letter to produce your own unique cover letter and make sure your resume gets read.

Marketing Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mr Mark Stevens
Director of Human Resources
ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mr Stevens

Your recent advertisement for the Marketing Manager position immediately captured my interest. I am confident that my solid marketing experience and expertise provides me with the capabilities to successfully fill this position. Accordingly I have enclosed my resume for your consideration.

Some key accomplishments and experiences that I would bring to the job include:

Responsible for successful new product introductions and line extensions including ......... and .........
Managed new product market research, launch strategies, advertising, product training and sales support
Effectively marketed products through direct response advertising, industry-specific seminars, trade shows and internet marketing resources
Profitably developed pricing and distribution strategies
Responsible for a marketing budget of $........ and a marketing team of ......
My strong analytical skills are evident in the meticulous feasibility and consumer data studies I produced for DEF Company
While at DEF Company I grew revenue per customer by .... and expanded the customer base by .....
A solid reputation as a hard working, innovative and results-driven professional

I believe my background clearly provides the marketing skills you require for this position. I would welcome the opportunity to meet with you and explore further how I may be of value to your organization. I look forward to hearing from you soon to set up an appointment at your convenience.

Thank you for your time and consideration.

Sincerely

Jack Smith

Enclosure

Make sure your marketing cover letter effectively highlights how your skills and abilities directly relate to the marketing job requirements. Focus on the strengths you bring to the job opportunity.

Manager Cover Letter

2011-01-23T04:18:00.000-08:00

Send a well written manager cover letter and make sure your application for a manager job gets serious consideration.

Use this cover letter example as a guide to writing your own winning cover letter. Stand out from the competition with a well written and compelling cover letter.

Manager Cover Letter

Your Name
Your Address
Your Contact details (phone and email)

Date

Mr John Stevens
Director of Human Resources
ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mr Stevens

Your recent advertisement for a Manager has captured my serious interest. I am confident that my 10 years experience in management provides me with the skills and abilities to successfully fulfill this position. Accordingly I have enclosed a resume that outlines my professional history.

Some key points you may find relevant to his job opportunity include:

Extensive experience and knowledge of the printing and publishing industry
Successful development and management of teams of up to 40 people
Proven ability to plan and prioritize tasks in order to efficiently manage complex deadline-driven projects and assignments
Consistent achievement of departmental objectives and goals
Development and implementation of several procedures and systems to maximize operating efficiency
Excellent analytical skills evident in detailed diagnostic reports of performance data
Competent understanding of finance operations
Reduction of departmental operating expenses to 2% below budget
A reputation as a results-orientated, hands on individual with superior organizational skills

I am convinced that my experience and professional commitment could be an asset to your organization and would welcome the opportunity to meet with you and explore further how I may be of value to ABC Company. I look forward to hearing from you soon to set up an appointment at your convenience.

Thank you for your time and consideration.
Sincerely
Jack Smith

Enclosure

A professionally written cover letter for a management position should get your resume read and motivate the employer to schedule an interview. Highlight how your experience and skills are a good match for the manager job requirements.

Accounts Payable Job Description

2011-01-23T03:59:00.000-08:00

Use the accounts payable job description to understand the typical accountancy job activities and general requirements for an accounts payable clerk in the organization.

ACCOUNTS PAYABLE

General Purpose

Perform accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions.

Main Job Tasks and Responsibilities

review invoices and check requests

sort and match invoices and check requests

set invoices up for payment

process check requests

prepare and process accounts payable checks, wire transfers and ACH payments

reconciliation of payments

prepare analysis of accounts

monitor accounts to ensure payments are up to date

resolve invoice discrepancies

vendor file maintenance

correspond with vendors and respond to inquiries

produce monthly reports

assist in month end closing

Education and Experience

knowledge of accounts payable

knowledge of general accounting procedures

knowledge of relevant computer applications

proficient in data entry and management

1-3 years accounts payable and general accounting experience

Key Competencies

organizing and prioritizing

attention to detail and accuracy

confidentiality

judgment

communication skills

information management skills

problem-solving skills

Internship Cover Letters

2011-01-23T03:49:00.000-08:00

There is a lot of competition for internship positions and your cover letter is key to getting the interest of the company. A well crafted cover letter will convey the impression of someone who is able to clearly express him or herself and should present an enthusiastic and positive attitude.

The reader needs to be convinced that it is worth taking the internship process to the next level.

Internship Cover Letters

Your Name
Your Address
Your Contact details (phone and email)

Date

Mrs Mary Stevens
Hiring Manager

ABC Company
15 South Parkway
Long Island, NY 11551

Dear Mrs Stevens

As a senior at the University of XYZ pursuing a bachelor's degree in Business with a major in Finance and a minor in Economics, I am enthusiastically seeking an internship in which I can learn as much as possible while making a real contribution.

My academic and previous internship experience have greatly increased both my knowledge and passion for financial markets and economics and I am very serious about my future career in business within a major corporation. I am eager to further develop my skills through a challenging internship experience. Your company has an excellent reputation for its innovation, expertise and its commitment to developing people.

I approach all my work with discipline and focus as shown by my excellent academic performance. My professors and previous employers have commended me for my strong analytical and communication skills. I am highly motivated and enjoy the challenge of demanding assignments. In addition I can offer advanced computer skills including familiarity with a number of programming languages. I am confident that the combination of my strong work ethic, interpersonal skills and enthusiasm will make me an asset in any capacity in which you are willing to place me.

I welcome the opportunity to discuss further how I would make a substantial contribution to your company as an intern and I look forward to meeting with you in the near future at a mutually convenient time.

Thank you for your time and consideration.

Sincerely

James Intern

Enclosure

Since most internship applicants don't have the required experience for any particular job your cover letter should convey your enthusiasm to work with the organization and your willingness to contribute in any way you can. Internship cover letters should focus on the skills you do have, what you can offer as an intern and why you want an internship at this particular company.

Men Interview Dresses

2011-01-23T02:19:00.000-08:00

What you need to know about the right interview dress. Advice and ideas for men on selecting the most appropriate interview attire for job interview success.

Go here if you are looking for advice and tips on Interview Attire for Women.

Create the right first impression by knowing exactly what to wear to your interview.

The safe standard interview dress for men is the classic dark business suit.

Other acceptable alternatives include a gray, charcoal or dark blue business suit. These suits can be worn with a white long-sleeve shirt. A white shirt gives the impression of authority.

If you prefer a colored shirt rather choose a light color that co-ordinates with the suit and is not overpowering. Image consultants suggest that a colored shirt can make you appear more friendly. Striped shirts are also an option.

Always wear a tie to your job interview. Your tie should coordinate with the colors you are wearing and be relatively conservative. The primary color of a patterned tie should complement your suit and the secondary color should pick up the color of your shirt.

Here are some basic guidelines when choosing your tie. Wear a tie that is darker than the color of your shirt and avoid a tie that is too bright. The knot of your tie should be in proportion to the collar of the shirt. The front point of your tie should just touch your belt line.

If you do not own a suit or if you are sure that the interview environment is more informal then you can wear a conservative sports coat or blazer and a pair of well-tailored and pressed slacks.

Match the outfit with a either a white or colored long-sleeve shirt with a collar and tie. Always wear a belt and well-polished smart shoes.

Your interview dress will have a major impact on how you are perceived by the interviewer. What you wear will be a reflection of your professionalism, commitment and your ability to fit in with the corporate culture.

Women Interview Clothing

2011-01-23T02:02:00.000-08:00

Here we look at job interview clothing for a less formal environment or perhaps a less senior position. If you do not have a business suit these are some other appropriate dress options for your job interview.

This outfit is suitable for a job interview in a more casual environment. The candidate is neatly dressed, simply accessorized and her hair is tidy and out of her face.

This outfit, as well as a simple but well-cut dress like this black and white dress, can be made to look more formal by adding a summer-style jacket.

A black jacket, like the one below, is a valuable asset to any working wardrobe in summer. It smartens up an outfit and is very versatile.

A patterned jacket can be successfully worn over a plain colored dress. Adding a plain, well-tailored black dress to your wardrobe is a clever option. It can be used for all work environments when accessorized properly.

Match your job interview outfit with a pair of classic black pumps or a pair of smart sandals.

If you feel a business suit is too formal for a more casual work environment, other options include a pair of well-tailored pants or slacks with a long-sleeve blouse with collar. Adding a jacket or blazer will also smarten this outfit up.

A well-cut short-sleeve skirt suit in a neutral color such as gray or cream is also an acceptable interview dress choice in the warmer months. Wear it with a plain colored or striped blouse. Remember that your hem length should be just on the knee to allow you to sit comfortably during your interview.

Junior Accountant Job Description

2011-01-23T01:53:00.000-08:00

Accountant job description to use for a Junior Accountant. The description outlines what you need to know about the common tasks and skill requirements for accountancy jobs.

JUNIOR ACCOUNTANT

General Purpose

General accounting including preparing journal entries, maintaining balance sheet schedules and ledgers and account and bank reconciliations. Assisting with monthly closings and account analysis and supporting the senior accountant in carrying out the responsibilities of the accounting department.

Main Job Tasks and Responsibilities

reconcile and maintain balance sheet accounts

general ledger operations

prepare journal entries

assist with monthly closings and preparation of monthly financial statements

assist with preparation of monthly financial reports

assist with accounts receivable and accounts payable

assist with tax computations and returns

assist in budgets and forecasts

assist with payroll administration

account/bank reconciliations

assist with preparation and coordination of the audit process

assist with implementing and maintaining internal financial controls and procedures

Education and Experience

College degree or equivalent

knowledge of accounting principles and practices

knowledge of finance principles

knowledge of financial reporting

technical accounting skills

previous experience of general accounting

proficiency in relevant accounting software

Key Competencies

attention to detail and accuracy

planning and organizing

scheduling and monitoring

communication skills

problem analysis and problem-solving skills

initiative

team work

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