2020 Vision Technology - Security Integrators

2020 Vision Systems reap the rewards of a new Dawn

noreply@blogger.com (Dawn McIntyre) — Thu, 21 Feb 2013 07:24:00 +0000

Dawn Craig joined the nationally renowned provider of high-end integrated digital security systems in October 2012, picking up the rains in the accounts department, following the retirement of Gillian Whitelaw after fourteen years loyal service.

Dawn has brought a wealth of experience in accounts and bookkeeping and has quickly made an impact on the company’s finance streamlining the operation and improving both creditor and debtor days.

Peter Jones Operations Director said, “What particularly attracted us to Dawn was the fact she held similar roles in comparable companies striving for dramatic expansion both by geographic organic growth and acquisition.

Along with experience of our accounting systems, she demonstrated the enthusiasm, drive, commitment and understood the customer focus, which is the cornerstone of our business model. We are really reaping the rewards from her diligence in our accounts department.

2020 Vision Systems is a multi ‘award winning’ security integrator with a twenty year pedigree, renowned by clients and peers for delivering leading edge forward thinking surveillance solutions that work and meet expectations. As a result they enjoy a high level of referral business and of client retention, some of which have been clients for circa 15 years.

Dawn said ‘I relish the challenge and opportunity presented by 2020 Vision. I have the utmost confidence in being able to play a part in their growth plans, as I get to grips with improving the accounts department to meet the challenges of a growing company. I am excited by the opportunity and the reputation of 2020 Vision which they have built under their ethos of ‘Brilliance is our Benchmark’ it sits comfortably with my personal business philosophy.

Dawn has been working with the company for the last four months and is overwhelmed with the friendliness of the staff and the commitment to their customers. This has allowed her to settle into her post quickly and move into her role with confidence as the company moves onto the next level.

www.2020cctv.com

Why Security Must Get a Grip of New Technology

noreply@blogger.com (Dawn McIntyre) — Wed, 20 Feb 2013 15:04:00 +0000

In an article I wrote last year on Info4Security, entitled Security and The Intelligent Building, I waxed lyrical about the exciting opportunities advancing technology in the security sector is providing for the serious systems integrator, and the fact that it presents such a great catalyst for change.

Growth in IP security and surveillance and the developing convergence with IT certainly provides a powerful platform for transforming our industry. However, with opportunity comes challenge and change.

Systems are now more powerful and complex, encompassing a host of hardware, firmware and software residing on a common network and performing an array of functions. All of this is usually derived from an assortment of manufacturers, suppliers and developers.

As these systems become more bespoke, cohesive, intelligent and interconnected a more diverse and higher degree of skill will be required to make these systems work correctly and achieve their defined objectives.

As our traditional analogue industry continues to fade, so the value of our historic experience and knowledge diminishes. It's therefore essential for the very survival of our industry - as we come under increasing threat from the powerful IT sector - that the people responsible for the development, design and implementation of these complex systems require new skill sets.

http://www.ifsecglobal.com/document.asp?doc_id=555760&site=ifsecglobal

noreply@blogger.com (Dawn McIntyre) — Fri, 09 Nov 2012 12:35:00 +0000

Marketforce and Vodafone are holding a free Security Industry Webinar - a Wireless Future on 12th December at 12pm GMT which will bring together security companies, technology, property and risk management experts to discuss how changes in technology can change customer expectations - security need no longer be a grudge purchase.

Learn about the role that smartphones, M2M and asset tracking technology can play
Investigate how security can become a more affordable proposition and the role that active devices can play in reducing risks
Debate the challenges of meeting local data protection regulation
Explore the future of security: intelligent buildings, connected systems and multipurpose devices

Speakers include:

Peter Houlis, Managing Director, 2020 Vision Technology
Simon Banks, Commercial Director, CSL DualCom
Peter Manolescue, M2M Innovation Manager, Vodafone
Alan Blake, Marketing and Sales Director, SECOM UK

2020 Vision’s growing reputation with Axis Communications

noreply@blogger.com (Dawn McIntyre) — Mon, 29 Oct 2012 16:27:00 +0000

The annual Axis VIP Partner Event was held this year in Dublin on 24th and 25th of October.

Global leader in the network video market, Axis Communications event celebrates the achievements of the top 1% of the highest performing and most innovative partners from across Northern Europe, with exclusive awards presented to partners for their outstanding achievements and contributions during 2012.

For the third year running 2020 Vision were invited to the prestigious event and delighted to win the Strongest Growth Award –

Phil Doyle Axis Northern Europe Director said “Having shown phenomenal growth this year, 2020 Vision continues to lead the way with IP solutions in the UK. The company’s many successful projects include the NHS Trust in the north of England which included over seventy five HD cameras, twenty five of which were AXIS 1080P PTZ domes”

2020 Vision’s Peter Houlis said “to be in the top fifty not just in the UK but from over four and a half thousand partners across Northern Europe shows our commitment and highlights our experience in the field of network video”

The Security Institute welcomes Peter Houlis

noreply@blogger.com (Dawn McIntyre) — Wed, 24 Oct 2012 14:43:00 +0000

2020 Vision are delighted to announce that Managing Director Peter Houlis MSyl has been accepted as a member of the Security Institute following rigorous evaluation by the Institute’s Validation Board.

The Security Institute based in the UK, is dedicated to raising standards in the security industry; recognizing an individuals skills and experience and promoting education of security practitioners, but also educating buyers and suppliers of security goods and services, and ultimately the general public.

The Security Institute aims are to provide objective standards for, and an independent assessment of, the professional competence and experience of those practising the art and science of security both nationally and internationally, and to raise awareness of professional security practices for the benefit of the public and industry.

2020 Vision’s Peter Houlis said “I have been in the security industry for 38 years the past twenty years as MD of 2020 Vision I feel it is about time to get some acknowledgment (served my apprenticeship) The Security Institute’s pursuance of Royal Charter recognition for security professionals matches my ambitions and I wish them every success in their objectives.”

10th annual Transport Security Expo

noreply@blogger.com (Dawn McIntyre) — Wed, 24 Oct 2012 12:36:00 +0000

The tenth annual Transport Security Expo is taking place on 14-15 November at London Olympia.

Designed to deliver clarity to the complex task of protecting Passengers, Cargo and High Risk Assets from those intent on doing harm, Transport Security Expo is the leading event for global Heads of Aviation, Maritime, Counter Piracy, Public Transport and Supply Chain Security. With a ten year pedigree it is the world’s most established event in this arena.

Transport Security Expo brings together the world's leading experts from government, military, law enforcement and security services face to face with the aviation, maritime and public transport industries, to assess the threat level, examine the countermeasures in place and, where necessary, recommend alternate strategies to deal with these threats.

For more information about this prestigious event visit www.transec.com

University benefits from investment in 2020 Vision

noreply@blogger.com (Dawn McIntyre) — Wed, 20 Jun 2012 09:57:00 +0000

Birmingham University accommodation services recently re-tendered for Student Personal Possessions insurance for their accommodation sites, to their delight premiums have reduced by around 25% on what they had been paying over the last 4 years.

Jane Colbourne - Hospitality & Accommodation Services said “this is great positive news, which is mainly down to a marked decrease in claims due to improved security measures such as CCTV”.

All ship shape at 2020 Vision

noreply@blogger.com (Dawn McIntyre) — Mon, 30 Apr 2012 15:02:00 +0000

Specialist CCTV integrator 2020 Vision Systems have added ships to their list of specialist CCTV applications, having recently been awarded a contract to deploy on board CCTV.

The ‘classified project’ called for CCTV to be employed as part of the ship defences 2020 Vision was commissioned to implement the CCTV; installing Bosch Metal Mici ‘day night’ cameras with powerful zoom facility and thermal image cameras on board during the vessels fit out.

The ship recently completed successful sea trails.

2020 Vision qualify for another final at the 2012 IFSEC Awards

noreply@blogger.com (Dawn McIntyre) — Fri, 20 Apr 2012 11:49:00 +0000

2020 Vision is pleased to announce being nominated as finalists in the 2012 IFSEC Awards, with Coquet Island Puffin Cam.

2020 Vision have been selected as finalists in the Security Project or Security Installation category for their work with the RSPB in making the Coquet Island Bird Sanctuary off the North East coast not only more secure but also making the islands bird life more accessible.

Paul Morrison the islands warden said “RSPB staff are delighted they have been given this opportunity to monitor the wildlife in such detail, as well as ensuring maximum protection from egg thieves”.

Excitingly the system has been used to capture footage of a Puffin in an underground burrow feeding her young

This is the first time a puffin from the RSPB’s Coquet Island nature reserve, and within the region, has been caught on camera feeding.

Peter Houlis Managing Director said “The IFSEC Awards have been likened to the industry equivalent of the Oscars. It is extremely rewarding to be short listed finalists yet again. It is true testament to our innovative solutions and our attention to customer service.

2020 Vision is not new to awards having been finalists in the 2005 Security Excellence Awards. Winning best service company and overall winner in the North Tyneside SME Awards 2009 and IFSEC Award in 2006 for ‘Best Integrated System’ and outright winners in the 2009 Security Excellence Awards.

Business Continuity Awareness Week 2012 BCAW

noreply@blogger.com (Dawn McIntyre) — Mon, 19 Mar 2012 15:54:00 +0000

Monday 19th of March sees the start of Business Continuity Awareness week. This global educational event is designed to help people understand more about business continuity management, its applications and benefits. Business continuity and resilience is becoming ever more important in today’s competitive global market. At 2020 Vision we know the importance of a well designed and implemented business continuity plan as we are fully aware of what we do is of crucial importance. Our commitment, professionalism and experience have to be second to none.

Don’t gamble with your business, ensure your organisation has a well developed and tested fall back plan in the event of a major incident or mission critical failure.

2020 Vision secures Trusts trust

noreply@blogger.com (Dawn McIntyre) — Thu, 15 Mar 2012 14:42:00 +0000

Premier security integrator 2020 Vision Systems has won the trust of Northumberland, Tyne and Wear NHS Foundation Trust; securing a contract to maintain their estate wide CCTV surveillance systems.

The Northumberland, Tyne and Wear NHS Foundation Trust are one of the largest mental health and disability Trusts in England, as a result CCTV plays a major role in the security and safety of patients, staff and visitors. With a budget exceeding £300 million, employing more than 6,500 staff and serving a population of approximately 1.4 million, from over 160 sites across Northumberland, Tyne and Wear and Durham the Trust provides urgent care services, planned care and specialist health care services across an area totaling 2,200 square miles.

2020 Vision’s Peter Houlis MD said “it’s extremely gratifying to secure another major Health Trust contract; it is a sector we have considerable experience in. We are looking forward to working with the Trust and developing a mutually beneficial relationship”.

Shipshape security on board HMS Calliope

noreply@blogger.com (Dawn McIntyre) — Thu, 15 Mar 2012 14:38:00 +0000

Security on board HMS Calliope is shipshape following a major upgrade of the CCTV surveillance systems by leading CCTV system integrator 2020 Vision.

HMS Calliope enjoys a prime location on the river Tyne nestled between The Sage and Baltic, next to the Millennium Bridge. It is the principal Royal Naval Reserve training unit for the North East of England and home base for some 100 naval reservists. Until 1968 HMS Calliope was a sea going vessel. She then came ashore and became a base, earning the nickname of a "stone frigate". Although HMS Calliope no longer sails and is shore based she is still technically classed as a ship and is a self-contained unit with a commanding officer.

Nearly 400 people currently use the base, ranging from naval reservists, naval units, university students and students from all three forces studying technology undergraduate schemes. Given the role of HMS Calliope security is a prime factor. With major building works currently being undertaken on the Jetty, including the formation of a new entrance gate, additional surveillance cameras have been deployed and a major overhaul of the existing CCTV system arrangements undertaken by 2020 Vision.

2020 Vision Systems Spot the Fraud

noreply@blogger.com (Dawn McIntyre) — Tue, 14 Feb 2012 14:55:00 +0000

FRAUD WARNING - don’t get caught out.

Our accounts department recently received a telephone call and email requesting we submit details of all outstanding invoices appertaining to one of our clients. The person on the phone was very composed and sounded genuine. Equally the supporting email had been well designed to convey it was from a reputable large organisation. Fortunately our policies and procedures held fast and a vigilant member of our accounts team noticed the email address was not consistent with the organisations normal email format and informed the respective client’s accounts department.

The same client also received an email asking them to change our bank details to a new account, clearly an account set up by the fraudster. The email was accompanied with a very authentic looking made up 2020 Vision letter confirming the request. A telephone number and name were also included, which the client contacted. Again it was answered by a very convincing person appertaining to be someone they clearly were not. Thankfully, the client contacted us, so no actual fraud took place.

The incident is being investigated by the Police and has been forwarded to Trading Standards who advise:

This is a type fraud that we are aware of and action is being taken, please follow the advice below to minimise the risk to yourselves.

• Verify ALL changes of bank details requests via known contact details on your system or by contacting the main switchboard of the company following an internet search

• DO NOT use contact details on any letter received to alter bank account details

• Ensure that any new staff are made aware of the control process as we have heard of losses purely down to new starters in finance teams making errors

• Finance teams should be particularly aware of any requests to alter bank details which are received from their large creditors – we suggest an ‘at risk list’.

• Do not give out details over the phone unless you have verified the legitimacy of the caller.

Should you become the target of this type of Fraud log your complaint with Actionfraud

2020 Vision keeping you in the picture; you have been warned.

Newcastle University Business School: “Social media and Rioting: Organising and Responding”

noreply@blogger.com (Dawn McIntyre) — Wed, 18 Jan 2012 15:41:00 +0000

Peter Houlis, Managing Director of security integrators 2020 Vision Systems is to present at the Newcastle University Business School’s popular ‘Digital Debate’ series, which kicks off 2012 with an event titled “Social media and Rioting: Organising and Responding” ; looking at the effects of social media in public disorder and political activism.

Introduced by Dr Savvas Papagiannidis, Senior Lecturer / DPD MSc E-Business and Information Systems, Newcastle University Business School, Peter’s presentation looks at how SME’s can prevent and minimise disruption to their business with co speaker Morgan Stephenson, General Manager, ht media, talking about the effect social media and video had on the riots.

The debate being held at Newcastle University Business School, 5 Barrack Road, Newcastle upon Tyne, NE1 4SE at 8.30 on Thursday 16th of February will be Chaired by Ian Gibbons, Managing Director of Mobious

To participate in this free event please register in advance Digital Debate Registration.

For further information visit

www.ncl.ac.uk/nubs/about/events/item/digital-debate

North Shields firm wins Empire contract

noreply@blogger.com (Dawn McIntyre) — Fri, 13 Jan 2012 11:41:00 +0000

2020 Vision, a North Tyneside based specialist security organisation, has won a lucrative contract to install an expansive CCTV system of 20 cameras to the North East’s flagship theatre.
The iconic Sunderland Empire has made the bold decision to invest in an overhaul of its existing security system in a joint partnership with Sunderland City Council.

Peter Houlis, managing director of 2020 Vision, explained: “The theatre’s previous system was out-of-date and simply not serving its purpose. The decision to invest in a new system means the historic building and some of its most valuable features will remain protected for many more years to come.

“Technology has moved on tremendously and this provides the theatre with state-of-the-art monitoring systems.”

The new CCTV system includes 20 new cameras, including 18 internal and two external cameras and is substantially bigger than the previous network.

Chris Francis, maintenance manager at the Sunderland Empire, commented: “We require a professional system that keeps our visitors, staff and building safe. That has been our priority and has included the need for cameras to all public entrances and areas and the stage door. We’re thrilled with the solution 2020 Vision has provided us.”

In the current climate, Peter Houlis believes that the contract win is positive news for region.

Peter concluded: “The previous system was installed by a national security firm based in the south. But we have the skills and expertise within the North East giving us the ability to retain investment in the area. This contract win proves that businesses can look on their own doorstep before looking beyond.”

Physical Security Information Management: an integrator's view

noreply@blogger.com (Dawn McIntyre) — Mon, 09 Jan 2012 10:01:00 +0000

Following on from last December’s PSIM webinar organised by UBM’s Security Portfolio and Verint, Peter Houlis turns an integrator’s eye towards the subject... and what does PSIM mean for the client?

For those of you who missed December’s webinar entitled ‘PSIM: the fusion of security and business efficiency’ (hosted by UBM’s Security Portfolio and which you can view retrospectively), my input centred on exploring PSIM from the system integrator’s perspective.

Physical Security Information Management (PSIM) is a phrase often used within the security sector these days, but what is it really all about? Follow the link

http://www.info4security.com/story.asp?sectioncode=9&storycode=4128543&c=1

2020 Vision looking out for Berghaus

noreply@blogger.com (Dawn McIntyre) — Thu, 22 Dec 2011 14:27:00 +0000

Following a successful technology ‘shoot out’ with two major national security companies specialist CCTV integrator 2020 Vision systems have secured the contract to upgrade and revamp CCTV surveillance at the HQ of leading outdoor clothing brand Berghaus.

To clinch the contract from two major companies 2020 Vision specified the use of network video cameras to supplement and replace some of the existing analogue system, which had served Berghaus well, but was dated and needed expanding to cover previously unprotected areas.

Following a camera shoot out against the analogue competition Berghaus had no qualms in awarding 2020 Vision the contract. The benefits and image quality was clear for all to see.

2020 Vision MD Peter Houlis “To secure such a prestigious brand client is testament to our abilities and commitment. It is all the more rewarding that they are an International business based in the North East.

2020 Vision was established in the North East in 1992 and specialises in security systems such as CCTV, remote site monitoring, access control and concierge services. It has provided security in a diverse range of environments such as museums, hospitals, casinos, universities, sports stadia, government offices and even a seabird island. The organisation has won a number of business and industry awards and is widely regarded as one of the leaders in its field in the UK.

2020 Vision stay on course with Durham University

noreply@blogger.com (Dawn McIntyre) — Mon, 19 Dec 2011 11:51:00 +0000

Security systems integrator 2020 Vision Systems Limited enjoy a degree of success in winning the tender for the corrective and preventative maintenance of Durham University CCTV surveillance system.

2020 Vision’s MD Peter Houlis said “We are delighted to have retained a long term client in the face of strong competition; its testament to our customer service ethos that we have secured a further four year frame work agreement to provide the University with CCTV support services”.

Phil Coxhill of Durham University commented “the CCTV system plays a key role in our security strategy in making the University a safe and pleasant environment in which to work and study. It is essential that the system is performing to its optimum”.

Physical Security Information Management (PSIM

noreply@blogger.com (Dawn McIntyre) — Thu, 15 Dec 2011 14:07:00 +0000

Physical Security Information Management (PSIM) is one of the current buzz phrases in the security industry, but what exactly is PSIM…. and what can it do for you?

To find out more about this fast growing subject follow the link and listen in on the recent Webinar hosted by Brian Sims Group Content Editor at UBM Live Security Portfolio.

https://vts.inxpo.com/Launch/XpoCastPreview.htmEventKey=52276&UserKey=4013351&UserType=0

The Webinar sponsored by Verint; titled PSIM: the fusion of security and business efficiency, is one of a series of interesting security related topics hosted by UBM.

Brian was joined by a panel of industry experts; Peter Weller of Verint, Brian Tuskan Microsoft Global Security, Nick Unsworth Arub Consulting and Peter Houlis MD of security integrator 2020 Vision Systems.

noreply@blogger.com (Dawn McIntyre) — Mon, 07 Nov 2011 14:16:00 +0000

2020 Vision, a specialist North Shields-based security firm, has completed a contract to step up the safekeeping of students at a Tyneside school.

Parents, teachers and students alike at King’s School in Tynemouth can rest easy despite the arrival of the dark nights, thanks to the recent installation of a set of state-of-the-art surveillance cameras on site.

Steve Hall is Systems Sales Consultant for 2020 Vision. He said: “Having a long history of troubleshooting the security needs of various educational establishments across the North East, installation at King’s School was relatively straightforward, with the end result being the enhanced safety of the students as well as serving to protect the fantastic equipment on the premises.”

2020 Vision is an award-winning company which is recognised as one of the leaders in its field in the UK. It specialises in security systems such as CCTV, remote site monitoring, access control and concierge services. The organisation is also responsible for the installation of surveillance cameras in the Tyne Tunnel and most recently, the Sunderland Empire.

They have kitted out King’s School with a total of 12 high definition cameras, all strategically installed at the school entrance and key circulation areas throughout the building.

King’s School Facilities Manager Mr John McLeod added: “Whilst no incidents have occurred at the school to give us any concern, student safety is of paramount importance to us. As the nights draw in, the cameras give us crystal clear imagery of students leaving and arriving at the school as well as moving throughout the school.

“In addition to this, as one of the North East’s leading independent schools, we are continually adding to our stock of technologically-advanced equipment and facilities to ensure that current and future pupils have access to the best learning tools, and these cameras serve as a fantastic deterrent against any would-be vandals or thieves.

“The cameras were installed in less than a week and at little cost. With around 660 students, 90 members of staff, as well as some of the best educational equipment available to watch over, it has been an investment definitely worth making. We’re thrilled to have been able to work in partnership with a company who dominate their field in a location just a few hundred metres from our own front door.”

Podium Position for 2020 Vision’s Sponsee

noreply@blogger.com (Dawn McIntyre) — Mon, 10 Oct 2011 14:56:00 +0000

2020 Vision are celebrating the success of their young Thundersport GB Sponsee Dan Chappell. Dan has had a tremendous second half season culminating in a podium spot earned at Mallory Park.

Dan said “I have never dropped out of the top ten which has moved me up to 8th in the championship. I am very pleased with this, I can still move up a few more places depending on the last two meetings, but with my confidence high I don't see why not”.

Peter Houlis 2020 Vision MD said “we are delighted with Dan’s achievement; he is a fine young man with a winning determination”.

PSIM Explained

noreply@blogger.com (Dawn McIntyre) — Mon, 10 Oct 2011 14:54:00 +0000

2020 Vision MD Peter Houlis has been invited by United Business Media to take part and share his expertise in a Webinar on Physical Security Information Management Systems (PSIM). The Webinar is being chaired by UBM’s Brian Sims, Group Editor for SMT and Info4Security, examines PSIM; one of the current buzz phrases in the security industry, but what exactly is PSIM... and what can it do for you?

The Chairman and four industry guest speakers will take part in the live interactive seminar covering technology, the end user perspective, why PSIM is the way forward.

You can take part on Thursday 14th of November find out more at www.info4security.com

No Shelter in the Bus Lane as Enforcement shows good Return on Investment

noreply@blogger.com (Dawn McIntyre) — Fri, 26 Aug 2011 13:43:00 +0000

The Bus lane city safety, infringement and enforcement ANPR strategy for Leeds City Partnership has proved a huge success in keeping Leeds buses running to schedule.

In the first two weeks of specialist system integrator 2020 Vision putting the system into operation 2000 offences of prohibited vehicles using the bus lanes has been recorded, resulting in the generation of £60,000 in revenue raised through the issuing of £30.00 fixed penalty charges.

The system which has been installed in accordance with the DfT and Leeds City specification document forms an important role in the management in Bus lane safety, infringement and enforcement and City’s environmental management policy.

Value of CCTV realized post UK Riots

noreply@blogger.com (Dawn McIntyre) — Thu, 18 Aug 2011 09:13:00 +0000

Following the recent riots which blighted areas of London and other English cities the true value of CCTV has been endorsed.

Alarms, bolts bars and shutters failed to halt or deter looters and rioters and proved next to useless during the onslaught of rioters. However, Police say that video will be "a big part" of their investigations into events. CCTV images provided by Councils and local traders is proving highly valuable as Police officers sift through hundreds of hours of CCTV footage in an attempt to identify those who took part in looting and rioting across England last week.

Given the positive support of the Public, Police and Parliament in the recent post riot debate, now would be a good time to review your CCTV security and make sure it is working and addressing a substantial increase in risk. It is essential to ensure your system is producing clear useable images and that the quality is commensurate with your Operational Requirement.

It is good practice to follow the Home Office Police Scientific Development Branch advice on drafting an OR document. This states that, before a suitable CCTV system can be specified, it’s essential that an initial assessment is undertaken in order to determine the system scope, objectives and requirements. You should revisit your OR document regularly.

Note that these should not be confused with the technical requirements!

Initially, it’s vital to provide answers to the following questions:-

• is the system designed to deter, prevent, detect or prosecute?
• is it proactive, reactive – or both?
• is the system continually manned or unmanned, and used only after an incident is reported to provide post-incident information?
• what’s the system’s scope (i.e. prevention and detection of crime, public safety, etc)… it should be noted that this is a requirement under the Data Protection Act
• what are the areas to be covered, and what degree of coverage is required?

BS EN 50132-7:1996 entitled ‘Alarm Systems: CCTV Surveillance Systems for Use in Security Applications – Part 7: Application Guidelines’ describes fully the steps needed to produce an ‘operational requirement’ document.

Your review audit should be carried out by a security professional with a working knowledge of your industry sector

For more information on the positive impact of CCTV and the riots visit the BBC. http://www.bbc.co.uk/news/uk-14525375

Security and 'The Intelligent Building'

noreply@blogger.com (Dawn McIntyre) — Mon, 08 Aug 2011 14:00:00 +0000

Intelligent cities and buildings are all about developing sustainable and supportive environments which are safe and truly responsive to the needs of their end user groups. Where does security fit in, though? Peter Houlis airs his views.

In my last article – entitled ‘CCTV and Austerity 2010: Part 2 – from A to IP’ – we looked at the compelling argument for migrating from analogue CCTV to network video, and also aired the potential cost savings and advantages to be had from using digital-based solutions.

Looking at the wider impact of new technology in the security space, though, what does the future hold?

Advances in technology for the security sector realise an exciting time for the serious systems Integrator and, importantly, an opportunity for change.

There are new developments in access control, including smart cards, improved biometrics and advanced networking capabilities.

Meantime, the transition of CCTV from an analogue to a digital offering, the introduction of intelligent scene analysis and the continued convergence of security and Information Technology provide a unique opportunity to expand the current uses and scope of such systems.

Systems have become easier to deploy and more powerful and, with the introduction of HD and megapixel camera technology, the improvement in picture quality is clearly visible for all to see, in turn providing greater coverage and far more detail for the end user than ever before.

Rising crime... and the continued fear of crime

It’s true that world events, rising crime and the continued fear of crime will ensure industry growth. There’s an increasing need for security awareness against terrorist actions and other risks and threats, and this is propelling Government agencies, managers in the travel and leisure industry, Critical National Infrastructure mandarins, corporate concerns and other high profile targets to invest heavily in new protective measures.

Further growth opportunities are forecast for systems being used to develop intelligent buildings and even intelligent cities where integrated technology is fundamental.

Intelligent buildings and cities move the boundaries on from the ‘Safe City’ concept where the emphasis is on integration and networking of security and safety systems to detect and monitor security incidents, making the information accessible to multiple responsible agencies and the emergency services, etc such that they might initiate the correct level of preventative and corrective responses.

All of which is vital in order to better manage emergency situations and other disruptive incidents and increase public safety and welfare.

Needless to say the subject of ‘The Intelligent City’ covers a vast field too big for the parameters of this article, but clearly life safety and security devices – and video surveillance in particular – will play a key part here as it’s already well recognised that CCTV and security have a major role to play in urban regeneration and making people feel safer.

Intelligent cities and buildings are all about developing sustainable and supportive environments which are safe, responsive and effective to the needs of their user groups.

As a consequence, there is now new attention being paid to multi-purpose, multifaceted systems that not only accomplish an array of specific security tasks but can also add people and employee accountability, building automation and other labour and manpower savings into the mix.

This results in a move from simple intrusion detection and standalone security systems to an integrated systems approach, developing products that can interface with a wide range of security systems solutions and IT – whether it’s through computer software, the user interface, microprocessors or other hardware – in order to ensure public safety and aid incident management and situational awareness (upon which intelligence driven management decisions can be made).

Developments in intelligent network video

At the forefront of this move is the development of intelligent network video providing ‘real-time visual intelligence’. Indeed, it’s the culmination of the benefits of network video and digital security products coupled with the convergence of information technologies that has expanded the scope of video surveillance beyond security into its application-driven operational use as a management tool to assist in Health and Safety, sustainability, productivity, personnel management and marketing.

It’s really all about enabling a given host organisation to ‘see everywhere’, providing real-time visual intelligence or post-incident analysis from which informed decisions can then be taken.

According to industry experts, the development and use of operational video surveillance will dwarf the security application as these systems will enhance business practises and add significantly to an organisation’s bottom line, further maximising the return on investment.

Currently, it’s the retail sector which is capitalising on the huge potential offered by service-based surveillance as the benefits of doing so may be readily seen.

Using video images for marketing analysis to ascertain shopping patterns and trends, tracking people to see how they move around a store or mall and which products catch the eye are distinct benefits.

Also, video may be used for staff monitoring and training: are staff presentable and adhering to corporate procedures and service levels, are they being proactive with customers, are queues building, do more tills need opening and are more staff needed on the shop floor, etc?

ANPR systems and facial recognition-based solutions are being used to target specific customers or regular visitors to drive customised advertising or generating personalised welcome signs (or summoning help or assistance in the case of disabled visitors).

On the Health and Safety front, are fire exits and escape routes clear (thus diminishing any potential for slip and fall claims) and are there any problems around the escalator?

The list goes on. In fact, the scope for surveillance here is almost as big as a person’s imagination.

What does all of this development really mean?

What, though, does all of this mean in terms of intelligent buildings?

Traditional buildings incorporate a number of mechanical and electrical services which operate independently: security and life safety devices, lifts, HVAC, lighting, IT, telephony and so on.

In some cases, those buildings may feature a degree of interoperability through a BEMS (Building Energy Management System) to provide a certain level of energy management. There might also be an integrated security system whereby devices operate on a ‘cause and effect’ or ‘What if?’ basis.

For example, if a valid card reader is presented to a door for entry a camera may be switched to record a few seconds of video images of the scene to provide a visual record of authorised entry.

Conversely, if an invalid entry is made a wholly different set of parameters may be instigated. For instance, associated cameras might be sent to presets, viewing exits and escape routes, with recorders switched into real-time record at a higher quality. Security personnel will be sent an alarm, the lifts disabled and doors electronically locked.

However, these separate and diverse systems require multiple networks on which to operate, offer limited building functionality, often result in the duplication of systems and, at the end of the day, represent individual control environments which are costly and difficult to both integrate and manage on a day-to-day basis.

Intelligent devices talking to one another

In the ‘intelligent building’ these devices all talk to each other at a high data level, bringing together access control, elevators, energy, fire, HVAC, lighting, security, video surveillance and 24/7 monitoring in one converged IT and building systems environment.

All these systems will report to a common ‘front end’ which will make informed decisions based on the information fed back to it via the various sensors and devices residing on the common infrastructure network. In turn, this allows centralised management and environmental sustainability through more efficient uses of energy, improved occupant comfort, safety and security and a greatly improved facilities management capability.

The end result? Reduced capital and operational cost for the host organisation, not to mention greater real estate effectiveness.

Traditionally, access to most building has been gained via a proximity access card. More recently, this has become a smart card which will store the holder’s security authorisation as well as HR detail (for example pay role, qualifications and job description information).

As well as providing access into and around the building, the smart card will provide controlled and auditable access to IT devices and vending machines, rest and welfare facilities.

In the very near future, carrying a card will be obsolete as authorisation/verification will be via biometrics (either fingerprint, facial recognition or retina scan), thereby removing a weakness in the system posed by the card.

As described above, the access regime will communicate with the other building systems, for example to inform the fire and intrusion detection system, lighting and HVAC that the last person has left the building.

Estimates for growth in the biometrics sphere

It’s estimated that the biometrics market will grow to be worth circa $11,000 million by 2015, with finger print identification systems generating the highest revenue (primarily driven by its adoption in national and civil identification programmes). Very soon, carrying car, office and house keys and basic passwords will be a thing of the past, to be replaced by your own unique identifier.

The video surveillance system will be the ‘eyes’ of the intelligent building, fulfilling both a security and people management role. Clever analytics in the camera will control lighting by detecting when there are people in a room or corridor. The ability to count people will be used to control HVAC based on room occupancy, setting and keeping temperatures to the optimum for comfort and energy efficiency.

The video system will also play an important part in emergency situations, first being used to detect or confirm an incident (ie the confirmation of smoke in an area following activation of the fire system, which will automatically alert the appropriate camera).

The ‘real-time’ video images will then be used to manage safe and efficient exit from the building: crowd detection in an escape route would initiate the PA system to herd people out through an alternative route. Lighting will be automatically controlled to signal and illuminate the way out. It may also trigger smoke extraction or fire extinguishing where and when the surveillance system shows it is safe to do so.

Lessons would be learned and operating procedures improved thanks to post-incident analysis of the surveillance footage.

ANPR and facial recognition would be used to direct visitors to allocated parking, to welcome them to the building and direct them to the relevant office or department.
Most access control systems contain fairly sophisticated alarm handling and management, but by integrating with the surveillance system or by using video analytics you gain the ability to not only detect and confirm intruders and track them but also to subsequently ID them post-event.

Unified front end management

The unified front end management platform in charge of the various system devices will not only control the building services but also provide standard operating procedures and ‘what to do’ instructions to operators for varying situations, escalating and or amending them as the incident changes, reducing training and manpower costs while at the same time providing uniform responses.

It will also provide incident logs and statistical reports on energy use, number of visitors and usual occupancy levels, etc: all designed to enable an organisation to improve and adapt to changing situations and, more importantly, validate and confirm adherence to regulations and Best Practice techniques.

Clearly, to achieve the truly ‘intelligent building’ will require change. Integrators will need to develop far stronger and meaningful relationships with architects, consultants and clients during the planning and design stages, and there has to be much more of a partnership approach between various trades and organisations during construction and implementation.

There is little doubt that the impact of new technology coupled with world events, rising crime (and the fear of crime), the cost of manpower and the requirement for detailed information will push this change.

We need to maximise the desire for reliable, effective, integrated and intelligent systems, and present a secure future for systems integrators who really grasp what the future is all about.

As featued on Info4Security - 28th June 2011