Last spring, Dave Carroll of the band “Sons of Maxwell” witnessed baggage handlers from United Airlines mishandling his guitar case resulting in the $3,500 Taylor guitar becoming severely damaged. After a year of United giving him the run around, dozens of phone calls, emails, and letters, they finally said they’d do nothing for him. July 6th, 2009, he posted a music video about the experience on YouTube and on July 8th, United responded. They said they’d pay for the $1,200 repair job. Dave, instead, tells United Airlines to donate the cost to a charity of their choice.

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The full story is here.

Within 4 days the video “United Breaks Guitars” received nearly 2 million views. Dave has written, and promises to release two more music videos on the subject. What blows me away, though, is the incredible amount of trouble United gives Dave in an attempt to discourage him. Then ultimately, once they find he won’t be disuaded, they dismiss the whole matter. Now, he creates a video, a little bad press, and United comes knocking on his door to make it right.

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SR4CharGen Splash

Trying to generate some Shadowrun character sheets? You could use the spreadsheets that are floating around, all over the intertubes, OR you can try out the Shadowrun 4th edition Character Generator by DaisyBox software. The SR4CG is a fully functional (beta) program, dedicated to creating characters for Shadowrun. The program defaults follow all SR4’s standard rules and regulations, but you can customize the program’s data files to create custom categories and items!

The SR4CharGen creates, prints, and saves your Shadowrun characters with an easy-to-use interface completewith detailed drop-downs and tabbed sections for  greater organization. Most selections come with a description of what you can and cannot do, and errors are explained to minimize frustration!

DOWNLOAD NOW

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We got quite different answers about local area networking (LAN), where both Dustin or Sigaty said they were still discussing it, however, Pardo knew immediately: “we don’t have any plans to support LAN,” he said and clarified “we will not support it.” The only multiplayer available will be on Battle.net. – StarCraft II Developers Talk

Behind the reasons to forgo a geek’s birthright to enjoy LAN parties include limiting piracy and the claim the new Battle.net will be an experience so mind-boggling,  heart-pounding, and tear-jerking,  you’ll forget all about LAN parties and lock yourselves away in your dark room, playing SC for ours on end with your “friends” over a WAN.

I’ m sure Battle.net will have it’s features, but there are limitations to massive gaming over a typical WAN connection (expecially if one isn’t available), so I’m a little apprehensive about how this will change the dynamics of traditional LAN parties or even quick games between a couple of friends. I’ve played SC on numerous occasions when my WAN connection was down, or I was somewhere where there was no Internet connection. Then again, SC2 won’t be laptop friendly, so mobile SC will become decidedly more difficult.

In other news, I came across this a couple years ago. It’s a printed tech tree for Starcraft, pre-Broodwar I believe. Forgive me, I have no scanner:

I bet you didn't know Siege Tanks came with disguises (click for full size)

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To completely erase the data on a PalmOne Tungsten E2 PDA: Hold the power button, then press the reset button (found, recesessed, on the back), and continue to hold the power button until the a prompt appears asking you to confirm the erase. Press up on the directional pad, and now you’ve got a fresh start with your Palm!

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And computer monitors as well.

Saturday morning, while watching Dollhouse on Hulu, I was presented with the aforementioned advertisement. My nerdy excitement was primarily fueled by the fact that I do not subscribe to any traditional forms of television service (cable, satellite), so I thought I’d never get to see the ad, but secondly, I was viewing the ad using the browser in question. (I also got excited when I noticed that all the spiffy computer monitors in the show Dollhouse were the same wide screen Dell monitors I have on my desk. I like the affirmation, alright?)

Though, I’m not sure if Internet Explorer, Opera, or even Netscape in its hey day had entire TV spots dedicated to them, Firefox had a series for select markets back in 2006. Google obviously isn’t giving a lot of details, but their use of the word “networks” instead of “markets” leads me to believe that the advertisements are showing up on, at least, one of the “Big Four.” Chrome has already enjoyed a sizable jump in the browser market share due to hype, Google loyalty, and a massive online advertising campaign, but the company realizes that the majority of users on the world wide web can’t tell Google from MSN or Yahoo, or Internet Explorer from a fish tank screen saver. So, to rope in the technically un-savvy, but technologically curious, Google’s taken it to the ‘tube to sway a group unlike those who will ever read this blog.

According to Google they built a browser out of the goodness of their hearts, using components from today’s best browsers, and in turn, released Chrome as open source. Google’s aggressive push to get Chrome in the hands of users led them to tear the beta label off Chrome in record time (Gmail is still in beta and it’s been around since 2001!). With text, video, and image advertisements all over the web, and now television ads, obviously Chrome means a lot to Google. But, with Internet Explorer finally getting a clue, and the gents over at Mozilla not being the ones to let another browser introduce any feature that isn’t matched and/or bettered, will all this work?

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Intel Graphics Media Accelerator Utility

The problem: This recent discovery–rather, rediscovery– was the final straw, causing me to reformat and reinstall a fresh copy of Windows on my laptop. I had been meaning to do it for a long time (something like 2 years), but I never found myself in the mood. However, something came up, and I needed to play a video on my laptop, which hadn’t worked for a few months (sound worked, no picture). On previous occasions I reinstalled the graphics driver, I reinstalled all the required codecs, and I tried playing the videos on Windows Media Player, VLC, Windows Media Classic, and Quicktime. Flash based videos from Hulu and YouTube worked wonderfully, just nothing else. So, on this particular occasion, I decided that it was far more difficult to troubleshoot the video problem than to just wipe the sucker.

But, the problem returned. $%&#!!

The solution: In a rare moment of serendipity, I recalled the Intel driver for my laptop’s integrated Intel 915GM Express Chipset installs a utility. This utility, the Intel Graphics Media Accelerator, includes a interface for adjusting the color, contrast, and brightness of a hardware accelerated video overlay. Years ago, I had the same problem where I eventually discovered (likely serendipitous as well) that, for reasons unknown to me, the options for the video overlay had been set to zero, so the overlay would appear pure black. So, the picture had been there the whole time, it had just been blacked-out. Returning the values to default will set everything right.

Now, knowing what to search for, I’ve found that it’s a known issue with the latest version of the driver, and can be corrected by downgrading (meaning Intel no longer support the driver, and you’re stuck with it.).

For more information, see the official Intel support page.

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My Google Card

Google is giving away, with the help of iPrint.com, sets of 25 profile business cards (pictured left) to the first 10,000 Google profile users who complete the process.

The point is to refer people to Google to search for your name. If your Google profile is set up correctly, it should appear in the search results. Within that profile you can configure all your contact information. Sure, these won’t be taken seriously in a business context, but they’re free, and might be fun.

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