3CX VoIP blog » – 3CX VoIP, SIP, Phone System blog

Troubleshooting a Direct Remote Extension

Kevin — Fri, 10 Feb 2012 13:03:29 +0000

This step by step guide will help you troubleshoot a direct remote extension setup at home or at a remote office. Direct remote extensions can work but correct functionality cannot be guaranteed as...

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3CX Partner Training Events, UK, March 2012

Andrew James — Fri, 10 Feb 2012 10:58:06 +0000

The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the UK. We would like to invite all new or active 3CX partners to attend the training during March, 2012. The...

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Configuring the Robin Smartview Video Doorphone with 3CX Phone System

Alex Mallia — Thu, 09 Feb 2012 09:47:01 +0000

If you need a simple SIP-based video door phone, the Robin Smartview should provide a simple solution. This document will explain the steps necessary to set up, configure, and test one of these...

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Configuring a Gamma VoIP Provider Trunk

Kevin — Wed, 08 Feb 2012 09:25:03 +0000

Note: This guide is for information purposes only. If you require assistance with a trunk provided by Gamma Telecom, please contact Gamma directly for assistance. If you are planning to integrate...

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3CX Partner Training Event, Netherlands, February 2012

Andrew James — Wed, 08 Feb 2012 08:38:53 +0000

The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the Netherlands. We would like to invite all new or active 3CX partners to attend the 2 days of training on...

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3CX Partner Training Event, Denmark, February 2012

Andrew James — Fri, 27 Jan 2012 13:27:07 +0000

The 3CX Training Team is pleased to announce upcoming 3CX Partner Training events in Denmark. We would like to invite all new or active 3CX partners to attend training on February 20th and 21st,...

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3CX and ippi to Provide Low-Cost, Quality VoIP Solutions

Andrew James — Thu, 26 Jan 2012 12:58:44 +0000

Quality and affordable VoIP PBX solution available to all 3CX Phone System customers thanks to successful integration testing with leading VoIP provider, ippi. London, UK and Paris, France – 26...

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Recording Large Messages with the VAD

Ernesto — Wed, 25 Jan 2012 15:24:48 +0000

The powerful tool for creating voice applications for 3CX Phone System, the 3CX Voice Application Designer (VAD) allows you to record the audio of a call and store it as a file to disk. Sometimes, ...

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Playing Dynamically Created Audio Files with the VAD

Ernesto — Mon, 23 Jan 2012 15:12:16 +0000

Until recently, when creating an application with the 3CX Voice Application Designer, the audio files needed to be known early on in the design stage – it was necessary to specify the names of...

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3CX Partner Training Event, Greece, January 2012

Andrew James — Fri, 20 Jan 2012 09:01:21 +0000

The 3CX Training Team is pleased to announce a 3CX Partner Training event in Greece, to be held by 3CX Partner, Sectron. We would like to invite all new or active 3CX partners to attend the training...

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3CX Partner Training Events, USA, March 2012

Andrew James — Wed, 18 Jan 2012 14:46:29 +0000

The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the USA. We would like to invite all new or active 3CX partners to attend training during March 2012 at Chicago...

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Configuring Topex Mobilink GSM Gateway with 3CX

Alex Mallia — Mon, 16 Jan 2012 14:49:07 +0000

IMPORTANT: This device has been tested for Voice using Firmware Version Mobilink-IP-1.2.13-C2P-SDX Setting up the Topex Mobilink IP Insert a SIM card into the Mobilink IP by opening the simtray by...

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Configuring External Extensions with 3CX Phone System

Kevin — Sun, 15 Jan 2012 03:30:49 +0000

Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as...

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VIDEO: Using 3CX MyPhone – Part Two

Nate Bailey — Thu, 12 Jan 2012 12:37:30 +0000

Welcome to part two of Using 3CX MyPhone. Click here for Using 3CX MyPhone Part One. In this video, we will build on what you have seen in part one and look at more of ...

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Set Up Speed Dials using 3CX Outbound Rules

Kyle Bugeja — Wed, 11 Jan 2012 12:04:06 +0000

This step by step guide describes how to set up a speed dial, system based, using the “Outbound Rules” of 3CX Phone System. Open the 3CX Management Console and navigate to Outbound...

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Best iOS VoIP App Awarded to 3CXPhone!

Jaymes Marsh — Tue, 10 Jan 2012 07:49:54 +0000

3CXPhone for iPhone has won the Voxie Best iOS VoIP App 2011 Award out of a whole host of VoIP based apps from within the Apple App Store. “Few apps are as powerful as 3CXPhone for ...

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VIDEO: Using 3CX MyPhone – Part One

Nate Bailey — Wed, 04 Jan 2012 14:58:46 +0000

In Part One of the Using 3CX MyPhone video, you will see a general overview on how to use 3CX MyPhone. We’ll also take a closer look at some of the features it provides and ...

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Anti-Virus Blocking Voice Mail in 3CX Phone System

Nate Bailey — Tue, 03 Jan 2012 13:47:41 +0000

3CX Phone System needs to be able to interact with services on the server where it is installed for proper functionality. In some cases, Anti-Virus software can stop 3CX Phone System from...

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Pluss Connects with 3CX

Jaymes Marsh — Fri, 23 Dec 2011 12:14:53 +0000

When Pluss, the UK’s largest social enterprise, needed to buy and install a 270 handset VoIP phone system in record time, they chose 3CX. The project went so well that they started a commercial arm...

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Deploy 3CX MyPhone Desktop Components via Group Policy

Nick Borg — Wed, 14 Dec 2011 12:21:07 +0000

This article describes how to deploy “3CXMyPhoneDesktopComponents” via Group Policy Management Console in Windows Server 2008. Prerequisites Each client computer must have the following...

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Support Center Availability During the Festive Season

Kyle Bugeja — Fri, 09 Dec 2011 15:46:58 +0000

Kindly note that the 3CX Support Center shall be operating normally during the festive season with the exception of the days below: 21st December – Open until 1:30PM Eastern Standard time /...

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Belgian Hotel Phone System Turns into a Profit Center After Deploying 3CX

Andrew James — Fri, 09 Dec 2011 08:37:08 +0000

Castelnou Aparthotel uses VoIP Hotel PBX, 3CX Phone System and the 3CX Hotel Module to lower its hotel phone bills London, UK, and Ghent, Belgium, December 9th 2011 – 3CX, developer of the...

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Get Your 3CX Book Today

Jaymes Marsh — Thu, 08 Dec 2011 12:27:47 +0000

Have you read 3CX Partner Kerry Garrison’s 3CX Version 10 Book? It’s a fantastic read, designed to take you from installing and configuring 3CX Phone System to understanding the best...

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3CX Phone System 10 Service Pack 5

Michael Borg — Wed, 07 Dec 2011 11:58:05 +0000

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download ...

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3CX Opens New South Africa Office

Jaymes Marsh — Wed, 07 Dec 2011 08:01:51 +0000

3CX expands operations with new office to target and serve the South African market London, UK and Centurion, South Africa – December 7th 2011 – 3CX, international telecommunications...

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Setting Up 3CX MyPhone Locally or Remotely

Nate Bailey — Tue, 06 Dec 2011 09:10:25 +0000

Introduction 3CX MyPhone is a Silverlight based application that can be used from a web browser or installed locally on your computer for Microsoft Outlook integration. This guide will take you...

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How to Increase Voice Mail Timeouts in 3CX Phone System

Nate Bailey — Fri, 25 Nov 2011 10:12:31 +0000

Introduction By default, 3CX Phone System has a limit of 2 minutes for callers to leave voice mails. However, there are many cases when people calling your company might want to leave voice mails...

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Import Extensions via 3CX Active Directory Feature

Stefan Walther — Wed, 23 Nov 2011 10:59:14 +0000

3CX Phone System has the ability to download all of your current user settings from your Active Directory Server via the LDAP protocol. All the user’s data such as first and last names, mobile...

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5-Star Hotel PBX Solution Slashes Hotel Phone Bills

Jaymes Marsh — Wed, 16 Nov 2011 17:40:06 +0000

New 3CX Hotel Module halves hotel phone bills using VoIP and eliminates PBX maintenance costs. London, UK, November 16 2011 – 3CX, international telecommunications developer of Windows-based PBX...

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3CX Phone System Hotel Module Video Overview

Jaymes Marsh — Tue, 15 Nov 2011 18:01:06 +0000

The 3CX Hotel Module adds a hotel specific feature set to 3CX Phone System, avoiding the astronomical costs of a traditional hotel PBX and expensive lease payments. Turn your hotel phone system into...

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3CX Multi Tenant Beta Release

Nick Galea — Tue, 15 Nov 2011 08:49:25 +0000

We are pleased to announce the availability of the beta release of 3CX Phone System Multi Tenant, which gives users the ability to install up to ten instances (also known as Tenants) on the same ...

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New Version of 3CXPhone for iPhone app Available (1.1.4)

Nick Borg — Mon, 14 Nov 2011 09:37:20 +0000

We are proud to announce the latest release of 3CXPhone for iPhone, version 1.1.4. This version contains support for iOS 5 and fixes numerous issues when connected remotely (Out of the office). This...

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3CX Partner Training Event, Malta, November 2011

Jaymes Marsh — Wed, 09 Nov 2011 11:07:15 +0000

The 3CX Training Team is pleased to announce our long-awaited training event in Malta. The event will be hosted by 3CX Distributor, IT&T Limited. We would like to invite all new or active 3CX...

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3CX Phone System 10 Service Pack 4

Nick Borg — Tue, 08 Nov 2011 16:22:41 +0000

3CX is pleased to announce a new release of 3CX Phone System 10, build 22052. This service pack fixes several issues and also adds new features. To download this update, simply login to the 3CX...

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Troubleshooting – 3CX MyPhone Desktop Components Features not Working

Nick Borg — Thu, 27 Oct 2011 10:44:47 +0000

Installing 3CX Desktop components for 3CX MyPhone also installs a COM+ component that is used for communication between 3CX MyPhone and Windows. This is necessary to deliver features such as Hotkey...

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VIDEO: Why Choose 3CX Phone System?

Jaymes Marsh — Thu, 20 Oct 2011 08:17:53 +0000

See why thousands of businesses worldwide, including Formula One’s Team Lotus, RE/MAX and M.I.T. are turning to 3CX Phone System! This video gives a presentation of 3CX Phone System for...

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3CX Hotel Module Version 2 Released!

Nick Borg — Wed, 19 Oct 2011 14:12:38 +0000

3CX is pleased to announce the release of 3CX Hotel Module Version 2. This version of 3CX Hotel Module is designed to work with 3CX Phone System Version 10. 3CX Hotel Module, is an add-on for ...

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New Version of 3CXPhone for Android Available (1.3.3)

Jaymes Marsh — Tue, 18 Oct 2011 09:32:35 +0000

A new build of 3CXPhone for Android is now available! This app allows you to make and receive calls anywhere in the world via 3G and WiFi as if you were still in the office. Please ...

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How to place a call from 3CX MyPhone on a SNOM or Yealink IP phone

Michael Borg — Wed, 12 Oct 2011 10:14:58 +0000

3CX MyPhone allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook (if you are using 3CX Phone System 10 and want CRM integration, ...

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Hotel Concepts – Brilliant and 3CX Complete Integration Between PMS and VoIP Telephony System

Jaymes Marsh — Tue, 04 Oct 2011 13:38:25 +0000

Atlanta, USA and London, UK — October 4, 2011 – Hotel Concepts – Brilliant, a leading global provider of technology and software solutions for the hospitality industry, and 3CX announce that a...

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UK Employment Agency Deploys 3CX Phone System

Jaymes Marsh — Tue, 04 Oct 2011 12:28:05 +0000

London, UK, October 4 2011 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, has today announced that 3CX Phone System and the 3CX Call Center Module has been installed...

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Sending Emails from the VAD

Ernesto — Thu, 29 Sep 2011 13:39:05 +0000

3CX Voice Application Designer (VAD), allows you to automatically send e-mails with or without attachments. In this article we’ll show how to save the audio of a call to a file, and then send...

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New Version of 3CXPhone for Android Available (1.3.2)

Jaymes Marsh — Tue, 27 Sep 2011 11:48:01 +0000

Make and receive calls via 3G and WiFi with our new 1.3.2 build of the 3CXPhone for Android app. Please show your support for 3CXPhone for Android by rating it on the Android Market and giving ...

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3CX Partner Training Events, UK, October 2011

Jaymes Marsh — Mon, 19 Sep 2011 06:49:13 +0000

The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the UK. We would like to invite all new or active 3CX partners to attend the training during the week of October...

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3CX Partner Training Events, South Africa, October 2011

Jaymes Marsh — Mon, 19 Sep 2011 06:20:26 +0000

The 3CX training team is pleased to announce 3CX Partner Training events in Centurion and Cape Town, South Africa in October. We would like to invite all new or active 3CX partners to attend the...

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Troubleshooting Outlook Add-in errors

Nick Borg — Sat, 17 Sep 2011 10:03:21 +0000

Troubleshooting plugin errors in Outlook. What should you do when the plugin fails to load? There might be cases when the Outlook Add-in will not work. This guide will show you what you can do to ...

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3CX Phone System 10 Service Pack 3

Nick Borg — Thu, 15 Sep 2011 15:17:52 +0000

3CX is pleased to announce a new release of 3CX Phone System 10 build 21197. This service pack fixes several issues and also adds new features. To download this update, simply login to the 3CX...

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Accessing a Web Service from the VAD

Ernesto — Tue, 13 Sep 2011 06:55:17 +0000

The 3CX Voice Application Designer allows simple access of web services. It is only necessary to enter the URI, the name of the web service to invoke and eventually the list of parameters to...

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MUN Appointed as a 3CX Distributor

Jaymes Marsh — Tue, 06 Sep 2011 07:07:09 +0000

Micro United Networks, a leading South-East Asian distributor of Grandstream, has now partnered with 3CX to offer low-cost business phone systems to businesses of all sizes. London UK and Singapore,...

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Common Error when Deploying a VAD Project

Ernesto — Tue, 06 Sep 2011 05:00:17 +0000

Since the release of 3CX Voice Application Designer version 2.0.3663.0, we have simplified the project configuration to successfully deploy it to 3CX Phone System. One of the improvements includes...

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