SearchTelecom.com: Telecom news and technical information

Telcos can sell Infrastructure as a Service with security, resiliency

Kate Gerwig — Thu, 19 Nov 2009 12:58:57 EST

Telecom operators are well placed to sell cloud computing to enterprise customers, who hunger for more security and resiliency than companies such as Amazon or Google can offer. AT&T pounced this week, touting its strengths as a carrier for its Infrastructure as a Service (IaaS) offering.

Going over the top: Build telecom revenue with mobile social networking services

Kate Gerwig — Tue, 17 Nov 2009 10:20:05 EST

The TM Forum offers expert advice on deploying mobile social networking services and customer loyalty strategies to drive new services revenue that helps justify network infrastructure investment rather than just transporting traffic for over-the-top (OTT) players.

Partnerships needed for building customer loyalty via mobile social networking

Tue, 17 Nov 2009 10:20:00 EST

Service providers building customer loyalty via mobile social networking services should look to the over-the-top players as partners rather than enemies to capitalize on their creativity.

Outsourcing strategies for next-generation network operations

Thu, 12 Nov 2009 16:02:49 EST

Telecom service providers are implementing outsourcing strategies for network operations to deal with increasingly complex next-generation network infrastructure, fast-paced service deployment and a shortage of engineers with cutting-edge skills.

Top wireless carriers favor IMS standard for LTE voice

Kate Gerwig — Thu, 12 Nov 2009 11:36:22 EST

Verizon Wireless and AT&T are two of six wireless operators from across the globe that gave their blessing for the IMS standard for LTE voice and Short Message Service (SMS) transport.

Voice-over-LTE standards relevant for basic wireless calling services

Kate Gerwig — Thu, 12 Nov 2009 11:28:07 EST

Standards for transporting data over Long-Term Evolution (LTE) technology haven't rankled carriers, but defining a voice-over-LTE standard has been increasingly vital and problematic.

Application stores will morph to handle integrated services delivery

Mon, 09 Nov 2009 17:24:36 EST

Application stores are poised to evolve as integrated services take hold of the consumer communications market and apps are designed to work over any delivery medium the customer is using, with proper carrier certification.

Can Juniper make intelligent telecom service architecture affordable?

Thu, 05 Nov 2009 11:19:06 EST

An intelligent telecom service architecture enables carriers to offer more than dumb pipes, and a new Juniper Networks chipset can make new services cost-effective for carriers.

Global Crossing re-engineers the telecom customer experience

Kate Gerwig — Tue, 03 Nov 2009 08:08:56 EST

The goal of providing excellent customer experience prompted telecom provider Global Crossing to re-engineer its operations and processes, including combining the positions of CTO and CIO to reflect the merging of hardware and software to run next-generation networks.

Wireless data network dominance behind AT&T, Verizon smartphone wars

Kate Gerwig — Thu, 29 Oct 2009 17:47:01 EST

Wireless data network dominance is behind the Verizon and AT&T competition over who has the best smartphone. Telecom consultant Tom Nolle explains why.