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Can Juniper make intelligent telecom service architecture affordable?

Thu, 05 Nov 2009 11:19:06 EST

An intelligent telecom service architecture enables carriers to offer more than dumb pipes, and a new Juniper Networks chipset can make new services cost-effective for carriers.

Global Crossing re-engineers the telecom customer experience

Kate Gerwig — Tue, 03 Nov 2009 08:08:56 EST

The goal of providing excellent customer experience prompted telecom provider Global Crossing to re-engineer its operations and processes, including combining the positions of CTO and CIO to reflect the merging of hardware and software to run next-generation networks.

Wireless data network dominance behind AT&T, Verizon smartphone wars

Kate Gerwig — Thu, 29 Oct 2009 17:47:01 EST

Wireless data network dominance is behind the Verizon and AT&T competition over who has the best smartphone. Telecom consultant Tom Nolle explains why.

Network traffic management targets access and 'middle mile' aggregation infrastructure

Kate Gerwig — Thu, 29 Oct 2009 17:46:17 EST

Network traffic management is inevitable for carriers that need to make sure different services – especially IP -- can travel over the same network but carry the quality of service (QoS) requirements that can increase service provider revenue. This expert article looks at emerging 'middle mile' aggregation infrastructure and customer access issues in terms of next-generation networks and addresses best practices designed to keep congestion, delay and packet loss at bay.

Streaming IP video strains carriers' service network architecture

Kate Gerwig — Thu, 29 Oct 2009 12:35:35 EST

Although AT&T completed "unprecedented" work on its backbone network in 2008, CTO John Donovan conceded the company is still catching its breath as it struggles to sync the capabilities of its service network architecture with consumer demand for applications that require sustained high data speeds, such as streaming IP video on smartphones and IPTV.

Next generation architecture carries hefty price tag, but ARPU ebbs

Kate Gerwig — Thu, 29 Oct 2009 11:59:28 EST

Supporting bandwidth-heavy apps means telecom operators must revamp their next-generation architecture while also finding ways to raise the average revenue per user (ARPU).

Is the future of 4G LTE wireless networks in cloud computing?

Tony Poulos, TM Forum — Tue, 20 Oct 2009 16:44:23 EDT

4G LTE wireless networking will drive massive amounts of low-revenue data business to telecom carriers, so the key to making a profit is to bundle managed services enabled by cloud computing platforms in with basic communications services that will merge telecom and IT budgets, paving the way for offers like software as a service (SaaS) if telecom and IT providers form solid partnerships.

To deliver managed telecom service, telcos must consolidate businesses

Kate Gerwig — Tue, 20 Oct 2009 09:24:13 EDT

In this era of shrinking profit margins for basic connectivity services, network operators have to evolve into managed telecom service providers that can offer enterprises and consumers all their connectivity needs in one place and sell other services as well. Verizon Communications admitted to this inevitability when it recently merged its two wireline businesses into one unified operation, but Verizon and other telcos will have to evolve even further if they want to compete as anything other than providers of dumb pipes.

Mobile infrastructure market realigned with Cisco Starent acquisition

Kate Gerwig — Wed, 14 Oct 2009 11:20:17 EDT

The mobile infrastructure market landscape changed when Cisco announced plans to acquire Starent Networks, an established niche player. IDC analyst Godfrey Chua looks at the deal.

High-value integrated service delivery leverages wireless operators

Tessa L. Parmenter — Tue, 13 Oct 2009 22:34:14 EDT

Integrated service delivery -- providing a variety of offerings to customers across multiple service delivery networks to an array of devices -- will become the high-value offering of choice because customers perceive it as difficult to provide and are willing to pay more for the convenience, particularly when wireless is part of the mix.