A Custom Of Service

On This Day - May 12

2010-05-12T13:42:00.001-07:00

On this day in 1941 Konrad Zuse presented the Z3, the world's first working programmable, fully automatic computer, in Berlin. In a sense one could trace this post's genesis to that red-letter day.

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Subtly Bright

2010-05-10T10:33:00.001-07:00

Overcast and cooler today. However, Russ the Weatherman at News 1130 has all but removed any chance of showers from the forecast, so at least we're likely going to stay dry. It's not so cool as to be a problem, that's for sure. Short sleeves are fine unless you're standing around in the shade.

There is enough sunshine to make the trees gleam, but it is all being filtered by the clouds overhead. No glare, but quite bright.

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Sunshine, Blue Sky

2010-05-07T14:00:00.001-07:00

Sunshine, blue sky today. Everything seems spontaneously better on a day like this!

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50 Mission Cap

2010-05-06T13:36:00.001-07:00

"50 Mission Cap" by the Tragically Hip: unforgettable song. Unforgettable Canadiana.

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Led Zeppelin

2010-05-05T10:03:00.001-07:00

Apropos of nothing, Led Zeppelin's song "The Ocean" continues to rock the house. That is all.

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Happy May 5th Everyone!

2010-05-04T21:58:00.001-07:00

From wikipedia:

Cinco de Mayo (Spanish for "fifth of May") is a holiday that commemorates the Mexican army's unlikely victory over French forces at theBattle of Puebla on May 5, 1862, under the leadership of Mexican General Ignacio Zaragoza Seguín.^[1][2] While not an "obligatory federal holiday" in Mexico, it is celebrated primarily in the state of Puebla, and in the United States.^[3][4]

Cinco de Mayo is not "an obligatory federal holiday" in Mexico, but rather a holiday that can be observed voluntarily.^[5][6] While Cinco de Mayo has limited significance nationwide in Mexico, the date is observed in the United States (also voluntarily) and other locations around the world as a celebration of Mexican heritage and pride.^[7] Cinco de Mayo is not Mexico's Independence Day,^[8] which actually is September 16,^[9] the most important national patriotic holiday in Mexico.^[10]

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Pleasing The Customer

2010-05-04T17:49:00.000-07:00

Today I and an associate who works with me dealt with a customer who had very distinct ideas of how things should be done. Although we had our own intentions of performing the work in a certain way, we realized that the actual service we were providing was pleasing that customer, which, in this case, included not only that the tasks be performed successfully, but that they be performed in a certain order and manner. This was a valuable lesson! Finding out what the customer wants is key to any business success; when we thought of it that way, we realized that the customer gave us a gift by expressing opinion about how s/he wanted things done. That enabled us to succeed and to win more of their loyalty!

Serving The Customer

2010-05-03T15:26:00.001-07:00

Business comes down to one thing: profitably serving customers.

This blog is a scrapbook of fact & fantasy. What is written here is a mixture of reality and fiction created as entertainment and pastime. It may on occasion contain helpful information, but this occurs serendipitously, and is not the purpose of the work.