What is the training workplace?

Is it your workplace? The offices of a registered training organisation (RTO)? Or is it the hallowed halls of an educational institution?

Flexible Training Options

These days the training workplace can be anywhere. The introduction of e-learning and online facilities mean people can train when and where they like.

At work, at home, on the train…

Gone are the days when businesses, or people studying were tied into an inflexible training timetable with only face-to-face teaching options.

E-Learning Advantages

The first advantage of e-learning is the flexibility.

E-learning opens training qualifications to everyone because there is no need to be able to make it to a particular place at a particular time to take a course.

E-learning opens training

• to full time employees with families
• to trainees in regional and rural areas
• to trainees with disabilities that can restrict access to some facilities

to many who wouldn’t otherwise be able to take advantage of a qualification.

Training Changes in The Workplace

The changes that modern technology offer for training delivery have changed the way workplace training can work.

Once training could be seen as a cost, or a task too difficult to organise but now there are so many opportunities to create a training workplace that doesn’t detract from or takeaway from a business workplace.

When we take the training workplace out of the workplace and move it online the opportunities are endless.

The Training Workplace is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Should the workplace and training be mutually exclusive or complementary? Should workers be disadvantaged for time taken in training or other team members left carrying the burden of fewer workers? Can training work in the workplace?

Workplace and Training Peace

Workplace training delivered by an RTO can work. An RTO can offer workplace training flexibility.

The flexibility offered in different delivery options such as in-house, off-site, short courses and online or e-learning solutions.

To ensure workplace training works for business, for staff – those being trained and those not – and for management it is important that all issues are addressed in the training program development phase.

Because training is meant to benefit business not hinder it ATS offer a single point of contact for businesses to discuss their needs, their training programs and results. ATS is committed to making training easy.

Workplace and Training Co-existence is a post from: RTO Applied Training Solutions nationally recognised training qualifications

With the demands of a globalised, hyper competitive market, finding the time to provide your employees with workplace training opportunities can be hit or miss, mostly miss.

Considering the tight staffing situations and increased demands for productivity many businesses are facing, having time to provide the in-house training and mentoring that was common in years past.

However, not training your employees can result in your business not unlocking the full value of its most valuable resource — its people.

Why you need a trainer

Lack of proper training can result in employees not having all the tools they need to perform their work efficiently, lack of in-house replacements for management as employees in these positions move up or move on, and a lack of understanding concerning workplace ethics and responsibilities that can lead to trouble.

Outsourcing your training needs to an independent training company can help you keep your company focused on its primary business, while qualified, competent professionals handle your training needs.

Hiring a Training Company

When you hire a training company, they may visit your business and work with you to develop a training needs assessment. They’ll also work with you to set specific goals for your training program, allowing you to see concrete results for your work force investment.

Once that’s done, they’ll find qualified personnel to provide your employees with the training that they need. Training companies can provide education in industry-specific skills needed by your particular business, such as data entry, forklift driving, etc. They can also provide training in leadership, ethics and sensitivity and diversity issues.

Finding the right trainer

Professional trainers make educating their clients’ employees their primary business. When you hire one, you’re putting appropriately qualified people in charge of your employees’ training and professional development – much smarter than leaving it to employees who may not have the patience or temperament for training others.

When selecting a training company, be sure to hire a company that’s a registered training organization. RTOs are recognized for meeting government standards with regards to training and work force development. By hiring an RTO, you ensure that your employees are getting real and relevant training, and not just a meaningless certificate. There are about 5,000 RTOs throughout Australia.

Tight budgets and intense competition mean that you need your best employees focused on their jobs, and not busy trying to train new employees.

Workplace training companies can provide your new employees with the training they need, your veterans with refresher courses and professional development, and leave your company with a stronger work force.

Outsourcing Workplace Training Optimizes Your Workforce is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Proper forklift training can be the difference between a safe and efficient workplace or a costly accident waiting to happen. Forklifts are a vital piece of heavy equipment to many industries and businesses, and having employees who can confidently and competently operate them is important.

Forklifts have been around since the 1920s and are used in a variety of industrial and warehousing and distribution settings. Operating a forklift isn’t as easy as just hopping in and pulling a few levers. Operators of forklifts need to know about center of gravity, the maximum weight the forklift can carry, proper stacking and unstacking and basic safety practices to operate the forklift safely.

Australian law requires forklift operators to be at least 18 years of age and be licensed to operate a forklift. Many companies hire professional training companies to provide instruction to new employees and refresher courses to veteran employees.

Forklift trainers provide a variety of instructional options for companies, such as having employees come to a central location for training, or sending a trainer out to your site to instruct employees.

A good forklift trainer will teach employees how to:
- Identify each major part of the forklift.
- Understand why inspecting the forklift before each shift is important, and how to conduct a proper pre-shift inspection.
- Understand the safety parameters for forklifts as mandated by their manufacturers, and how to operate the device within these guidelines.
- Properly stack and de-stack the forklift from different heights and with varying loads.
- Drive a laden forklift in tight spots and confined areas.

When choosing a forklift trainer, it’s important to choose one that’s well-respected and legitimate. Trainers that have a good reputation in your industry, or are accredited by the government are usually good choices for your training needs.

Improper forklift operation can result in injuries to employees and accidents that can damage your inventory or damage the forklift. The potential costs of forklift accidents are high, so investing a little in teaching employees how to safely use forklifts is a wise decision.

No matter the size of your business, or the number of forklifts you own, having employees who are properly trained and licensed to operate them is vital to the safety of employees and the efficient operation of your business.

forklift training is a human resources investment that can pay off in fewer injuries and damaged goods and the costs associated with these adverse occurrences.

Forklift Training a Wise Investment is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Managers from around the world are constantly trying to do more with less. The service or product they provide demand faster delivery, more variety, and better quality. training and development practices are constantly adapting to new technology.

Leaner, Faster, On Time, And Within Budget

Project managers and senior operations officers are charged with the better management of manpower, equipment, supplies, and other necessary resources. Often project supervisors will need to shorten deadlines to keep costs within budget constraints. Leasing extra equipment, transportation costs of materials, or purchasing additional supplies may not be the answer however. The major problem could well be the lack of a skilled and certified workforce.

New Projects Should Incorporate A Training Schedule

Additional manpower must be trained to proper skill levels to efficiently execute any new business undertaking. Operations officers need to hire and train added personnel in a time frame that allows those workers to make the new task feasible.

A scheduling conference may show that it is impossible to complete all required training in time to launch the new initiative. The first step in taking on a new project therefore is to perform a thorough evaluation of needed manpower plus required training. The lack of trained workers can mean forfeiting a lucrative contract, delaying a project while incurring expenses that devour profits, or not launching in time to meet contractual demands that result in financial penalties.

Training and Development On-Site Or Online Collaboration

Classroom training, portable sited classroom modular units and online training may be used in combination to train up a work force. Cross department, cross company, or cross country communications can be conducted via the internet.

The collaboration enabled via computers helps eliminate miscommunication. Project managers have discovered that they can be “on the same page” even when they are not in the same room or geographical location. Learning and certification that can be done online can shorten training timelines. The latest information, knowledge and skills can be communicated instantly.

Online Solutions and Problem Solving

Trainers are confronted with students that learn differently. Workers often represent different generations and therefore may have distinctly different ways of learning. Project supervisors at every level can exchange real time tips and techniques electronically. The online community provides cutting edge discussion groups, problem solving procedures, and real time solutions to managers at any level.

Capable, astute managers are becoming increasingly aware and involved in how training and development practices and procedures are changing with technology.

Training and Development Evolves With Technology is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Many workers discover they have a capacity to teach. Some employees will actively pursue opportunities to be trainers within their own company, while others turn to a brand new career with a Certificate IV in Training and Assessment.

This nationally recognised training qualification is required to be an assessor or trainer at a vocational school or training centre. Some workers start planning for retirement years by obtaining this certificate to enable them some flexibility for part-time employment.

Reasons to obtain a certificate IV in training and assessment

1. A promising job opening states that Certificate IV in Training and Assessment is mandatory. The job opening may mean a boost in pay or greater challenges.

2. An employer may require a worker obtain the certificate in order to move to another role in the company, or make it a prerequisite for employment.

3. To secure a position at a vocational school: The Certificate IV is required and there are no alternatives at this time. Vocational schools may be an attractive position for workers who have spent years in a particular field.

4. To gain employment at a training centre: Many skilled workers have a desire and natural ability to impart knowledge on a job site. Some of these workers may judge employment at a training centre to be an improvement over their current career path.

5. Cross training because they are unable to perform their current job: A worker may be injured and cannot meet the physical demands of a certain job or have a correctable eyesight deficiency that does not allow them to perform certain jobs. In these cases they can turn to a life of instruction that will use their skill, knowledge and experience.

6. To start their own business in a fast growing field. In a broadening economy that calls for more skilled workers there is an increased need for trained personnel. Some people are highly attracted to being their own boss.

The Certificate IV in Training and Assessment qualification is required to teach at all reputable training provider facilities and vocational schools. It is nationally recognised and conveys a distinct capability on the holder. Remember that someone has to train the people who train others. Employers, company trainers and individuals are advised to seek out only reputable providers, with an established track record.

Certificate IV in Training and Assessment is a Door to Opportunity is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Safety and workplace training are priorities with most successful companies. Workplace training raises efficiency, updates knowledge, provides skills, and raises safety consciousness. This is the best way for a company to grow, lower their risk profile, and ensure compliance at all levels.

Assess Your Needs

A workplace training company can provide consultants to help evaluate your current and future needs. This first step is vital to creating a plan that increases the skills of company workers.
The desired outcomes should be determined and that will guide you to a list of your needed training. This important step should make a clear distinction between what a company needs and what a company wants. What a company needs is to establish their priorities.

Make a Plan

This important step is a collaborative effort. Planners must consider budget, schedules, and personnel. A company must continue to meet its obligations, but at the same time allow for the training of personnel.

The plan must account for normal goals to be met while increasing worker skills. Plans should ideally take into account everything from scheduled vacations to time frames where a company typically expects to be working overtime. An example would be a company that must gear up for holiday sales.

How to Launch

Once a company begins to upgrade skills and increase proficiency on a schedule it is important to stay the course. Once you begin it is crucial to stick to the plan and avoid postponements, training interruptions, and rescheduling. Managers and planners should perform a final round of assessments prior to the implementation date.

Ongoing Evaluation

It is important the workplace training providers meet regularly with company managers. This allows the team to evaluate all individuals and make necessary adjustments. Training reviews are tools to help make corrections, alter teaching methods, or change a schedule to better serve the students and company.

Measure the Value of Your Investment in Training

It is a business fundamental that owners and managers want evidence of the value of invested funds. This is not a snap judgement rather it is an ongoing process. A value may be a much improved safety record that leads to a reduced insurance premium. Another value could be training that allows a company to expand its services. The effect of either could take some time to develop but can be monitored and evaluated at specific time frames.

Successful workplace training can be the beginning of a prosperous relationship between a business and training company. The ultimate value may be a company’s ability to outperform their competitors.

Workplace Training Experts are Success Partners is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Getting a forklift license for your employees has never been easier. Training companies specialising in business training now provide the training your employees need and the law requires to operate forklifts safely and efficiently.

Forklift Training – a License to Drive

Forklifts are an important tool for many manufacturers, distributors and other businesses, allowing them to maximize their storage space by stacking items and quickly and safely moving heavy objects.

The effectiveness of your forklift truck depends upon the people operating it. Improper use of a forklift can result in damage to merchandise and equipment and can even result in injury or death for employees.

Australian law mandates that forklift operators be at least 18 years old and have a valid forklift license. In most Australian states, forklift operators are required to renew their license every five years. Employers typically want employees to complete a refresher course of forklift operation and safety every two years.

Forklift trainers a great bargain

While some companies choose to conduct forklift training in-house, a growing number are opting to have outside trainers come in and teach employees how to operate forklifts. Outside trainers are a good choice because they specialize in forklift training, making training your employees their first priority.
While getting your experienced forklift operators to conduct training pulls them way from their regular tasks, having a trainer come it allows your normal operations to go uninterrupted.

When choosing a training company to provide forklift training for employees, it’s important to pick a company that provides quality content. A good forklift training course will teach employees about centre of gravity, maximum loads, safe stacking and de-stacking, pre-shift safety inspections and how to operate the forklift in tight spaces.

A qualified trainer will also teach your employees about Workplace Health and Safety rules regarding the operation of forklifts, and about fines and penalties that can result from improper usage of a forklift.

Most courses for beginners are two day courses, but other options are available. Forklift training companies typically try to be flexible in order to meet the individual needs of their clients.

Forklift training courses aren’t all textbooks and theory, however. A good course will also provide employees plenty of opportunities to drive the forklift and practice a number of common manouvers.

Before hiring a forklift trainer, make sure that they’re a registered training organisation to ensure that you’re dealing with a legitimate company.
With the right training company, you can quickly train new employees to earn their forklift license and also give your veterans the support they need to maintain their skills.

Forklift License Training Made Easy is a post from: RTO Applied Training Solutions nationally recognised training qualifications

The toughest opponents business owners have today are time and money – they are the Goliaths that work hard every day to damage companies. Corporate training comprises an arsenal of techniques and strategies that help businesses overcome problems with very specific solutions.

THE CUSTOMER IS ALWAYS RIGHT

We are all customers at some point, and we know that the customer may not always be right. As business people, however, we know that we must treat every consumer with respect. Customer service is an area that some people take for granted, and too many assume that interacting with customers is a straight forward exchange between company and consumer.

There are many facets to customer service, and good training shows how to master them all: How to gently discount complaints, seamless and smooth up-sell practices, and performing professionally are just a few areas that may have room for improvement. Brand satisfaction and ‘customer for life’ status begins with your front line personnel.

ELIMINATE RISK TO IMPROVE PROFIT AND PERFORMANCE

Risk management practices are part of all corporate training models, and essential steps that reduce a variety of risks are covered in training modules. We all know that a perfect safety record in a warehouse is highly desirable, but how many of us stop to consider that the lack of a disclaimer on electronic communications may raise our risk profile?

Training personnel about managing and reducing risks now requires a focus on paperwork and website content. The latest rules and regulations shape how a company may more effectively communicate while eliminating risky practices.

A GOOD FIRST IMPRESSION IS MORE THAN A CLICHE

Imagine the scenario where stellar negotiations conducted via electronic correspondence culminate in a face-to-face meeting with your new clients in another country. The meeting is going well and business cards are exchanged. You decide to make a quick note and write on the newly acquired business card. In some countries that is the equivalent of defacing the individual! Knowledge of such international business etiquette can be delivered through corporate training.

Individual presentation skills can be as good as a business makeover. This may include posture, clothing choices, public speaking, and the art of chairing a meeting. Tips for creating impressive written presentations, first class press releases and even the colors and fonts to use in a slide show – all help to position the individual and the company he or she represents, in the best light.

From your company representative’s handshake, to their signed contracts, there is a world of ways to make your presentation count.
Corporate training can help you save valuable time and precious budget dollars. Today’s trainers are able to teach the cutting edge techniques that will benefit a company in many ways. The first step required of leaders is acknowledging that training can create a huge return on a reasonable investment.

Corporate Training Fosters Continued Success is a post from: RTO Applied Training Solutions nationally recognised training qualifications

Earning a Certificate II in driving operations may qualify an individual for a job in the distribution or transportation fields. Applicants must meet or exceed certain competency requirements. Candidates will have to meet the state or territory licensing and regulatory requirements imposed within their jurisdiction.

The Certificate II Driving Operations designation

includes jobs like:

• Delivery Driver
• Express Driver
• Motorized Courier
• Truck Taxi
• Taxicab Driver

Accreditation Requirements

Accreditation requirements can vary for different categories and roles by state, territory, and even some municipalities.

For example, to become a taxi driver in the Metro Taxi Zone of Melbourne candidates need to pass specific units from Certificate II in Driving Operations. Even before enrolling in the course Melbourne candidates must obtain a Taxi Driver Passport.

Before applicants can drive a taxi they must:

• Pay the required Driver Accreditation Issue Fee in Good Funds
• Have a registered training organisation endorse their Taxi Driver Training Passport
• Achieve a passing grade on the Driving Accreditation training and knowledge test
• Must have required English literacy prior to starting Driver Accreditation Training

Regardless of location, drivers may want to operate a taxi that is wheelchair accessible, in fact they may discover it an employment requirement. In any case it is a sound strategy to pass the unit called Provide Wheelchair Accessible Taxi Services to People with Disabilities.

The commitment to provide Wheelchair Accessible Taxicabs has increased in the past couple years. Some initiatives to ensure a greater amount of availability for reliable taxi services for wheelchair users include:

• Subsidising the wheelchair course for taxi drivers
• Paying additional out-of-pocket expenses for drivers who pass the course
• Subsidising the cost of replacement or purchase of new Wheelchair Accessible Taxis in some areas
• Creating new rules to ensure wheelchair taxis are more readily available to the public

The Australian Transport Council has representatives from each state and territory. In 2010 the council endorsed the National Taxi Driver Training Framework for all of Australia. The purpose was to standardize competency across the entire country. Implementing a high standard of accreditation is intended to elevate the public’s confidence in taxicab driver’s skills. Licensing powers that be are more secure knowing that metro taxi and hired drivers meet standards in all states and territories.

A Certificate II in driving operations is part of a larger picture across Australia. It is important to consult a recognised professional training provider before you take the first step. This important certification can lead to an interesting and rewarding career.

Certificate II in Driving Operations is a post from: RTO Applied Training Solutions nationally recognised training qualifications

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