Accent Information Systems - Information Technology and Communication Consulting Company

Test Video Podcast

noreply@blogger.com (Chris Cameron) — Wed, 14 Jan 2009 21:26:00 +0000

Test Video Podcast

Test Training Podcast

noreply@blogger.com (Chris Cameron) — Wed, 14 Jan 2009 14:23:00 +0000

Training Podcast Episode 0.1

Review: ShoreTel 8.0 Shores Up Security

noreply@blogger.com (Chris Cameron) — Thu, 02 Oct 2008 13:02:00 +0000

By Fahmida Y. Rashid, ChannelWeb
12:00 AM EDT Mon. Sep. 22, 2008
From the September 22, 2008 issue of CRN Tech

The converged network—running both voice and data over IP networks—offers cost savings, increased flexibility and new capabilities. Savvy solution providers start thinking about VoIP security from the get-go, not after the fact.

Traditional telecom networks used to be considered fairly secure because you generally needed to be physically there to access the system. With IP networks, voice is much more vulnerable because of all the security weaknesses associated with IP—including sniffing, spoofing, denial of service and integrity attacks. The phone environment is exposed to the same worms and viruses that steal information and slow down the network on the data side, except these threats also affect call quality. An unprotected voice network is also a potential entry point into the data network. Voice networks need the same careful attention to security as data networks do, if not more, since there are more endpoints to protect.

The Test Center deployed a full system from ShoreTel Inc., Sunnyvale, Calif., to evaluate the ways the VoIP vendor incorporated security features into its latest offering. The system, ShoreGear-90 and four IP phones, were configured using ShoreTel 8.0. For the most part, all the security features were either built-in out of the box or could be enabled with a checkbox in ShoreWare Director, the management interface.

ShoreTel allows the network to be logically segregated by supporting VLANs and tagging straight out of the box. Customers can use existing switching infrastructure to create VLANs separating data and voice traffic. As long as the ShoreGear switch and phones are plugged into the ports designated for the voice VLAN, the system will obtain the correct configuration and route the calls along the proper network. Voice packets can also be prioritized to optimize performance and guarantee bandwidth.

Check out the entire review here.

Mobility, not Unified Communications, top priority for businesses

noreply@blogger.com (Chris Cameron) — Mon, 16 Jun 2008 14:37:00 +0000

Unified Communications (UC) is getting a lot of publicity in the tech media these days. But the big push by manufacturers to integrate chat and presence with existing communication systems may not drive sales as much as initially expected.

A recent Forrester survey of 2,187 North American and European companies stated there is "confusion about the value" of unified communications for their company. It seems that UC is regarded as a "nice, but not critical" application for communication systems. In fact, UC is not even the number 1 priority for corporations, mobility is. 64% of the respondents in the Forrester survey indicate that "providing more mobility support to employees is a priority", with 23% citing it as a critical priority.

Unfortunately, mobility is a trickier topic than UC for many communication systems due to the complexities of multiple cellular carriers, mobile devices, and operating systems. Getting all 3 pieces of that puzzle to work together is a daunting task. However it does generate a call to action for future investment and upgrading of communication technology. Extending the desktop to the mobile space adds many levels of value and an enhanced ROI to a communication system.

Unified Communication could find a niche spot in the marketplace riding the coat tails of mobility. As UC becomes more common, many manufacturers will begin to offer it as a standard feature and not an enhanced (think more money) add-on with true enterprise mobility becoming the featured enhancement. UC can provide a nice complement to mobility extending enterprise chat, presence, and even GPS personnel location to a mobile device.

Soon, users will have access to UC apps as easily as traditional e-mail and unified messaging (voice mail merged with e-mail). Remember, these features were once heralded as high-end cutting edge applications as well.

Somebody let me know when they merge mobility with video conferencing, that will be interesting.

Microsoft CEO: "No print media in 10 years". I say it may be sooner than that!!

noreply@blogger.com (Chris Cameron) — Fri, 06 Jun 2008 19:44:00 +0000

Microsoft CEO Steve Ballmer has been quoted as saying there will be, "no media consumption left in 10 years that is not delivered over an IP network." Ballmer continued to say there “will be no newspapers, no magazines that are delivered in paper form. Everything gets delivered in an electronic form.”

To this I say, duh!!!

Somebody sign me up for CEO out west and I'll shout from the mountain top obvious statements. I don't mean to be over the top here, but for many people including myself, this all digital media concept is already a reality.

Every morning, I wake up and turn on the TV (delivered via an IP network), eat breakfast, get dressed and check some news on my PDA. After that it's off to the office where a flurry of digital media is accessed via the desktop. I can browse any newspaper online, read RSS feeds from hundreds of different websites, and even watch a streaming feed of CNBC.

The fact of the matter is I already get every piece of news and media digitally, I can't even fold a newspaper very well.

I know there are many out there that don't realize this, but reality is that technology advances exponentially and in the past 5 years the proliferation of the mobile web and streaming media has been enormous. With wireless networks beefing up and PDA's, smartphones, and UMPC's getting faster and more accessible to the everyday user, this all digital future will become a reality before we know it.

Increased Travel Costs Driving Demand for Video Conferencing

noreply@blogger.com (Chris Cameron) — Thu, 05 Jun 2008 11:48:00 +0000

It's no shocker that higher oil and energy prices are putting pressure on business travel. CNBC.com is reporting that these increased travel costs are beginning to reflect on the bottom line of technology companies that can provide video conferencing and collaboration products.

The article reports that "Manpower has ramped up use of its video conference equipment in the last couple of months" and "office furniture maker Herman Miller has encouraged employees to use video conferencing in addition to conference calls and car-pooling to cut operating costs".

Manufacturers that focus on unified communication, video conferencing and teleworking can offer businesses enhanced cost savings and increase ROI in these difficult times. However, until the recent spike in energy pricing, demand for these applications was lukewarm at best. Many IT managers looked at these features as a burden on the network and as a low priority item due to cost and difficulty to deploy.

Amazingly enough, these ROI driving features are not a terrible burden on the network, overly expensive or difficult to deploy, depending on the product of course. VoIP communication developer ShoreTel's latest software release, ShoreTel 8, provides video conferencing and teleworking functionality right out of the box. ShoreTel 8 also supports integration with Microsoft OCS to provide presence and chat functionality integrated with PBX features.

Economic predictions do not foresee travel and energy costs going down anytime soon. IT directors get ready, the CEO might be knocking on your door and asking about video conferencing sooner than you think.

ShoreTel 8 demo video

noreply@blogger.com (Chris Cameron) — Tue, 03 Jun 2008 13:25:00 +0000

ShoreTel has posted a ShoreTel 8 demo video on YouTube and we have it for you on this site. You can check out the video in the left hand column.

We will keep the video up for a while so everyone has a chance to view it. The demo is only about 9 minutes long and showcases ShoreTel's newest features including video conferencing, presence and chat at the user desktop.

Check it out and send us your thoughts.

Web search a prioity at tech's top players

noreply@blogger.com (Chris Cameron) — Tue, 03 Jun 2008 12:12:00 +0000

It looks like Google's world domination plan is still full steam ahead. According to comScore, Google's search share checked in at 61.6% in March with Yahoo finishing a distant second at 20.4% and Microsoft posting 9.1%. These staggering figures demonstrate Google's massive superiority in the industry and provide a lot of insight into the recent tech merger talks.

ZDnet.com's Larry Dignan commented about this topic stating "These search market share figures put a lot of recent events in context. For starters, Google’s search gains are a big reason why Microsoft has been hot for Yahoo in either a full acquisition or some sort of search purchase."

Microsoft and its quest for Yahoo has been a hot topic in both the technology and financial worlds lately. With the proliferation of web based services and the move toward cloud computing, Microsoft can see the writing on the wall and is trying desperately to position itself in the web search world. On Monday, Microsoft inked a deal with HP to make Live Search the default search engine for all consumer PC's shipped in 2009. Microsoft is calling the deal "the most significant distribution deal for Live Search that Microsoft has ever done.”

It will be very interesting to see how far the tech giants go to leverage the web into their product lines. We probably aren't far from a fully web based OS with a PC that opens to a web browser and doesn't rely on dedicated applications.

Is LTE the next must-have mobile broadband technology?

noreply@blogger.com (Chris Cameron) — Tue, 03 Jun 2008 12:05:00 +0000

Credit: Networkworld.com

Long Term Evolution (LTE)-based services are garnering a lot of attention in the mobile broadband industry, despite the fact that they are at least two years away from being deployed.

LTE, considered by many analysts to be the next big wave in 4G wireless technology, is due to be launched commercially in 2010 by Verizon and AT&T, roughly two years after the Clearwire coalition’s big commercial WiMAX launch slated for later this year.

Technically speaking, LTE is a modulation technique that is the latest variation of Global Systems for Mobile Communications (GSM) technology. Its developers at the 3rd Generation Partnership Project (3GPP) dubbed it “Long Term Evolution” because they view it as the natural progression of High-Speed Packet Access (HSPA), the GSM technology that is currently used by carriers such as AT&T to deliver 3G mobile broadband.

GSM is by far the dominant mobile standard worldwide, with more the 2 billion global customers. In the United States, however, the only carriers that currently use GSM are AT&T and T-Mobile. Carriers Verizon and Sprint both use the rival Code Division for Multiple Access (CDMA) technology, although Verizon is due to move over to the GSM side when it launches its own LTE network sometime in 2010.

While it is far too early to predict how successful LTE will be in the enterprise market, recent trends indicate that demand for the technology could get a significant boost as businesses demand ever-faster mobile broadband access. For instance, a recent survey conducted by market research firm Chadwick Martin Bailey reports that nearly half of all enterprises currently use 3G cellular services, and that more than one-third plan on using WiMAX technology within the next year.

The major reasons for deploying mobile enterprise applications, the survey finds, include increased employee productivity and increased employee availability, as more than 80% of corporate users list both of them as key reasons for using more mobile technologies. If demand for increased mobile broadband speeds continues to be strong, LTE could be in a good position to compete with WiMAX as a widely deployed mobile broadband standard when it comes to market in 2010.

Check out the whole article here.

Mozilla shoots for geek world record

noreply@blogger.com (Chris Cameron) — Tue, 03 Jun 2008 12:02:00 +0000

Credit: Networkworld.com

Mozilla is aiming to create what may be the geekiest world record ever with its upcoming Firefox 3 browser release.

The company on Wednesday started a campaign asking users to pledge to download the next full release of its browser on the day it is available so the release can set a Guinness World Record for the largest number of software downloads in 24 hours.

Mozilla has not yet unveiled exactly when Firefox 3 will be available, but expects it could be as soon as mid-June. A test release of Firefox 3 is currently available online.

The company is deeming the day of its release "Download Day" and is asking fans to not only pledge to download Firefox 3, but to host parties to encourage friends to download with them, and place "Download Day" buttons on their Web sites as reminders of the big day.

Currently there is no world record for software downloads; Mozilla is trying to create one with Firefox 3 and its Download Day festivities.

According to the campaign's Web site, once Download Day is over, Mozilla plans to provide the Guinness Book of World Records a signed statement of authentication from its judges showing that it followed rules for breaking records; the company also will confirm download numbers. Mozilla also plans to send video footage and photographs of Mozilla users hosting download parties as well as download logs for a sample size of Firefox 3 downloads to prove it has set a world record.

While the fanfare may seem a bit geeky, Firefox -- released in November 2004 -- has inspired a significant and rather fervent fan base. This is in part because it was the first browser in years to give Microsoft's Internet Explorer viable competition. The browser even has its own fan page (sign-in required) on the Facebook social-networking site, with 79,174 fans signed up and counting.

According to Mozilla, there are more than 175 million users of Firefox, which is available in more than 45 languages and used in more than 230 countries.

More information about how users can participate in Download Day is available on the campaign's Web site.

Windows 7 & Multi-Touch Technology Demo

noreply@blogger.com (Chris Cameron) — Wed, 28 May 2008 17:21:00 +0000

Here's the latest buzz on the tech front today, the sneak peek of Windows 7 and Microsoft's Multi-touch technology. Check out the video below and be aware that you may encounter difficulties trying to view it in a browser other that IE.

Video: Multi-Touch in Windows 7

HP ProCurve Growth Accelerates at Nearly Four Times Industry Rate

noreply@blogger.com (Chris Cameron) — Wed, 28 May 2008 12:27:00 +0000

PALO ALTO, Calif., May 27, 2008 – HP ProCurve experienced year-over-year port growth for the first calendar quarter of 2008 that nearly quadrupled the growth rate of the networking industry, according to data from a quarterly report by market research firm Dell’Oro Group.(1)

According to the analyst firm’s data, ProCurve, the world’s second largest enterprise LAN networking vendor, grew worldwide port shipments by 28.4 percent in the first calendar quarter of 2008 compared to the same period in 2007. The industry growth rate for this same period was 7.82 percent.

“In the face of a challenging global economy, ProCurve’s impressive growth is based on the ability to provide customers with choice to handle their most difficult deployments, from small offices to global enterprises,” said Mark Thompson, HP ProCurve global director of sales and marketing. “This growth reflects a dramatic increase in the number of customers who are reconsidering their alternatives and looking to ProCurve for flexibility to quickly meet the changing needs of users, applications and organizations.”

Comparing quarter-over-quarter regional port growth in total switched Layer 2 through Layer 7, ProCurve’s port shipments in Asia Pacific grew by 52.4 percent versus an Asian market that declined 5.1 percent. In North America, ProCurve shipments grew at 10.4 percent in a market that declined by 11.8 percent. ProCurve port shipments in Europe, the Middle East and Africa grew at 14.0 percent in a market that declined 1.0 percent.

In addition, according to Dell’Oro Group data ProCurve’s Power over Ethernet (PoE) worldwide shipments grew 68.4 percent year over year compared to market growth of 26.0 percent. This data sustains ProCurve in the No. 2 industry position in PoE.

In Layer 2 and Layer 3 total Gigabit port shipments, ProCurve quarter-over-quarter growth was 20.8 percent in a market that declined 2.0 percent. Dell’Oro Group data places ProCurve as the No. 2 overall Gigabit networking vendor.

In the Web managed Gigabit segment category, ProCurve grew at a 60.6 percent rate, in contrast with quarter over quarter industry growth of 12.7 percent, boosting ProCurve Small Business Networking switches to the No. 2 position in this segment with a 21.5 market share.

The evolution of the cellphone in 3 minutes

noreply@blogger.com (Chris Cameron) — Wed, 28 May 2008 12:18:00 +0000

Here's a fun look at the evolution of the cellphone industry in 3 minutes. Check out the video below and try to remember what your first cellphone looked like, it is entertaining.

MIT researchers: morphing Web sites could bring riches

noreply@blogger.com (Chris Cameron) — Tue, 27 May 2008 12:45:00 +0000

This is pretty cool and a little big brotherish as well. Network World originally posted this article a couple days ago, but it caught my eye and looks to be an interesting concept. Check it out and send us your thoughts.

Credit: NetworkWorld.com

Web sites that automatically customize themselves for each visitor so they come across as more appealing or simply less annoying can boost sales for online businesses by close to 20%, MIT research says.

These sites adapt to display information so everyone who visits sees a version best suited to their preferred style of absorbing information, say the four researchers who write about such sites in "Website Morphing", a paper being published this month in Marketing Science .
So the site might play an audio file and present graphics to one visitor, but present the same information as text to the next depending on each person's cognitive style. Morphing sites deduce that style from the decisions visitors make as they click through pages on the site.

"You need five to 10 clicks before you can really get a pretty good idea of who they are," says John Hauser, the lead author of the paper and a professor at MIT's Sloan School of Management. He says over the past decade statistics have evolved to allow broader conclusions from less data.
"You can infer a lot more from a lot less data by borrowing data from other respondents," he says. "When I first heard it I thought this couldn't possibly work."

But it does. By using a sample set of users navigating a test Web site, individual businesses can set the baseline for what click choices on that site mean about the visitor. Over time with real potential customers visiting a live site, the morphing engine fine tunes itself to draw better conclusions about visitors' preferences and to serve up what pages most likely lead to a sale, Hauser says.

The software is open source and available at MIT's Web site, but so far no one has created a commercial business to apply it to individual customers, he says.

Such auto-customizing Web sites are less intrusive than the alternative - sites that visitors can manually customize, a time-consuming process that many visitors won't bother with, the researchers say. And they create the right Web site for maximum sales much quicker, Hauser says.

Check out the rest of the article here.

ShoreTel upgrades its call manager and adds new voice switches

noreply@blogger.com (Chris Cameron) — Tue, 27 May 2008 12:27:00 +0000

Network World has posted an article about the ShoreTel 8 release that was reported here back in April. The article gives an overview of the new ShoreGear switches and Personal Call Manager software. You can find some of it below and the remainder here.

Credit: NetworkWorld.com

ShoreTel earlier this week announced several software and hardware upgrades and two new voice switches. Included in the announcement are enhancements to the ShoreWare Call Manager product line, more open interfaces for integration, and adds two new voice switches: the ShoreGear 24A and the ShoreGear 30.

The ShoreWare Personal Call Manager has been upgraded to provide more intuitive interfaces. Added features include an integrated client user interface with a main display for calling features and tabs for messages and history; simplified access to features designed to be easier to use and find; quick and easy dialing with exchange and phone directory along with just in time telephony presence; and a simplified, single-level user interface with personal and advanced merged options.
The ShoreWare Professional Call Manager has added improvements to its basic voice communications and it now provides automatic and on-demand video communications. The Instant Messaging interface upgrades include easy sidebar conversations; on the phone communications; and interfaces for a third party presence server. The unified communications suite has added improved call control, video calling and IM access and a rich presence integration; the suite now also supports a softphone.

Managed services market to crack $66 billion by 2012

noreply@blogger.com (Chris Cameron) — Wed, 21 May 2008 12:17:00 +0000

Managed services is a big part of the IT industry these days. Accent's managed services product (AMS) is a large part of our forward looking business plan and is a service that many of our customers are evaluating as a way to ease the burden of the internal IT staff (if one exists at all).

NetworkWorld.com has an article up about the IT managed services market and its continual growth through 2012. The article states "the global market for managed services will deliver revenues of $66 billion by 2012."

The Cisco commissioned study was performed by Ovum, a consulting firm that specializes in telecom and software consulting. Ovum "finds that the managed services generating the most interest among corporate users are managed metro Ethernet, managed IP, VPNs, managed VoIP and managed security."

"IP VPN services are the largest global managed services market, with revenues totaling $17 billion, the study finds." However, VoIP looks to be the biggest growth area in the coming years with an expected growth percentage of near 40%.

The article is pretty good and can be found here.

Where does video fit in a unified communications strategy?

noreply@blogger.com (Chris Cameron) — Mon, 19 May 2008 14:38:00 +0000

Credit: NetworkWorld.com Michael Osterman, 05/15/2008

The average American watches television more than 4.5 hours each day. A Nielsen study found that 81 million people, or 63% of broadband users, watched broadband video at home or at work as of March 2007. But how often do we use video in the context of workplace communications? More to the point, when was the last time you participated in a videoconference as part of your work?

Obviously, e-mail and telephony are widely used for workplace communication. Instant messaging and audio conferencing are used somewhat less, but are still very popular. But videoconferencing really doesn’t get all that much use. Here are my theories as to why:
* Videoconferencing is not as easy as other forms of communication. For example, a 2005 HP study found that the most common drawbacks to videoconferencing were technical: it requires too much planning, it’s too complicated and there are too few videoconferencing rooms in which to hold a meeting. Plus, aside from most Macs, client systems require the addition and setup of a third-party camera.

* Corporate culture works against videoconferencing. Back in the 1980s and early 1990s, I worked for one of the smartest analysts in the telecom industry who said that the first person to turn off the camera on their PC will set the tone for everyone else in the company – if you can’t see them, you won’t let them see you. The corporate culture of an organization, including active encouragement of videoconferencing by management, will largely determine the success of videoconferencing in an organization.
* We multitask. This is perhaps the most important reason that videoconferencing, particularly desktop-based videoconferencing, is not more popular. When people are in a meeting or attending a Webinar, for example, they often check their e-mail, send instant messages, or perform other tasks that would otherwise divert their eyes from a camera. In short, people want to multitask during meetings and they don’t want others to see them do it.
Should videoconferencing be more widely used? I think so. It can replace some business travel and provides a very good method for continuous communication between remote development teams, for example. Will it be more widely used? I’d like to get your opinion – please send me your thoughts. (Compare Unified Communications products)

BlackBerry users tie into PBX for unified communications

noreply@blogger.com (Chris Cameron) — Thu, 15 May 2008 20:24:00 +0000

Credit: NetworkWorld.com

Enterprises are starting to use the BlackBerry in a new way: as a means of taking their desk phones mobile.

Research In Motion, known mainly as a mobile e-mail vendor, is making a surprising effort to leverage the voice side of the BlackBerry smartphone, positioning its server software as a way to blend cellular and corporate voice networks by linking the BlackBerry Enterprise Server (BES) with the corporate PBX.
The result is a set of capabilities, achieved without major infrastructure changes, that many enterprises probably will find compelling. They include a single corporate telephone number that rings on a cell phone, an office phone, a business phone at home, or on a BlackBerry, extending PBX features to the BlackBerry. (Compare unified communications products.)

Fayetteville State University (FSU) in North Carolina experienced the power of RIM's Mobile Voice System (MVS) when a key storage-area network suffered a catastrophic failure, says Joseph Vittorelli, the university's director of systems and infrastructure. Within minutes, he connected to every staff member he needed -- regardless of where they were -- via the conference feature, made assignments and got the team working together on very short notice.
FSU, Dell and Chicago-based produce-wholesaler Anthony Morano Co. were panelists at this week's annual BlackBerry user conference, discussing fixed-mobile convergence (FMC) and MVS.

Another change at FSU is that voice mails -- a product of people's inability to connect -- have dropped to zero in many cases. Vittorelli recently got a call from a user who returned from lunch, found she had three voice mails and demanded to know why the calls had not reached her BlackBerry smartphone.

"Enterprises are realizing as they look at fixed-mobile convergence and unified communications that mobility is a big part of this," says David Heit, director of software product management, who focuses on MVS, server software introduced in 2007 and based on a product acquired when RIM bought Ascendent Systems.
MVS links the BES to a large number of PBX brands, forging voice- and call-control links between the BlackBerry cellular world, corporate telecom systems, and an array of carrier-base landline and wireless networks. Users get a new corporate phone number that overlays their cell-phone number. All inbound calls are made to that one number, ring on all of the user's phones, and connect on whichever phone the user answers. "I now have the concepts of call routing and call control [with the BlackBerry devices]," Heit says.
Heit demonstrates on his own BlackBerry, selecting a five-digit corporate extension at a desk in RIM's Waterloo, Ontario, headquarters and pressing a button to connect over AT&T's Enhanced Data Rates for GSM Evolution network. For the first time, the BlackBerry becomes in effect the user's mobile desk phone, not just his mobile e-mail device.

It's all done without wading into what Heit calls the "thick soup" of the complexities of VoIP infrastructure deployments, of FMC architectures, and the like. "The trend to all-IP converged infrastructures will take years," he says.

You can see the whole article here.

Gates emphasizes PC-phone connectivity in Windows 7

noreply@blogger.com (Chris Cameron) — Tue, 13 May 2008 17:38:00 +0000

Credit: Mary Jo Foley, ZDNet.com

Improved collaboration and connectivity between Windows PCs and cell phones is going to get a major shot in the arm with Windows 7, according to Microsoft Chairman Bill Gates.

During a speech for members of the Windows Digital Lifestyle Consortium in Tokyo last week, Gates referred a few times to Windows 7, the next version of Windows which Microsoft has said will ship in 2010. Gates highlighted improvements to Windows 7’s lower power and memory requirements that are in the works. But he also played up extensively during his speech the new connectivity between mobile phones and Windows which will be introduced as part of the release.

From a transcript of Gates’ remarks:

“We’re hard at work, I would say, on the next version, which we call Windows 7. I’m very excited about the work being done there. The ability to be lower power, take less memory, be more efficient, and have lots more connections up to the mobile phone, so those scenarios connect up well to make it a great platform for the best gaming that can be done, to connect up to the thing being done out on the Internet, so that, for example, if you have two personal computers, that your files automatically are synchronized between them, and so you don’t have a lot of work to move that data back and forth.”

The file synchronization capability to which Gates refers is the Live Mesh collaboration/synchronization platform/service which Microsoft recently unveiled. But Gates made it sound like there’s something beyond Mesh that could be in the works for Windows 7. Again, from the transcript:

“We’re also a participant in building software for the mobile phones, and our proposition is to build a great mobile operating system, but also to have it be the one that connects best to the Windows PCs. So we’re working hard on both of those things….

“For a customer there are going to be phones with larger screens, and PCs with smaller screens. In fact, there will be even an overlap, but I think the key for us is to drive all the applications, and let the user move easily back and forth. Our best customers are going to have a great mobile phone, and they’re going to have a great personal computer. And if we don’t make those scenarios work well together, that will hold back both of those markets.”

Gates also told the audience that Microsoft is going to deliver a “major new version of Windows” every two to three years. (A caveat: Gates also said not too long ago that Microsoft would deliver a new version of Internet Explorer every 9 to 12 months. IE 7 shipped in October 2006; we’re still only at Beta 1 for IE 8.)

What’s your take? What kinds of new features in Windows 7 — and Windows Mobile 7, allegedly due out in 2009 — might improve PC-to-mobile connectivity and what kinds of applications/services would benefit?

HP buys EDS for $13.9 billion

noreply@blogger.com (Chris Cameron) — Tue, 13 May 2008 14:19:00 +0000

Credit: NetworkWorld.com

HP said Tuesday morning that it has signed a deal to acquire IT outsourcer EDS for $13.9 billion, or $25.00 per share.

The deal has been approved by both companies' boards of directors, and is expected to close in the second half of this year.

HP said it will more than double its services revenue.

The deal will greatly expand HP's IT services business and catapult it to the number two spot close behind IBM, whose Global Technology Services division has long been a strong profit generator for the company.
"I see [the acquisition] as an attempt by HP to really go head to head with IBM in a much more meaningful way, especially in technology services and IT outsourcing," Dana Stifler, research director with AMR Research, said Monday, while the two companies were still in talks.

The worldwide market for IT services was worth $748 billion in 2007, an increase of 10.5 percent from the year before, according to recent figures from Gartner. IBM led the market with about $54 billion in revenue, followed by EDS with $22 billion. HP was in fifth place with revenue of $17 billion, behind Accenture and Fujitsu.

Buying EDS will grow HP's services business and allow it to offer a wider range of services to attract large business customers. EDS is strong in infrastructure management services and also custom application services, where it helps companies to design, integrate and manage applications.

EDS is less strong in providing services for packaged applications, however, and the acquisition will not give HP a big lift in the type of business consulting services delivered to line managers and business executives either, Stiffler said Monday.

You can see the entire article here.

Japanese Internet satellite hits 1.2Gbps

noreply@blogger.com (Chris Cameron) — Tue, 13 May 2008 14:13:00 +0000

Credit: NetworkWorld.com

Engineers testing a recently launched Japanese data communications satellite have succeeded in establishing a two-way Internet link running at 1.2G bps (bits per second) each way, they said Monday.

The speed represents a record for satellite communications, according to the Japan Aerospace Exploration Agency and the National Institute of Information and Communications Technology.

The tests were carried out on May 2 as part of verification of the Kizuna satellite. In the tests data was transmitted on two 622M-bps channels both up to the satellite and down to a receiving antenna. Together the combined data transmission speed was 1.2G bps.

Kizuna was launched on Feb. 23 and is intended to provide high-speed Internet links to homes and offices in remote areas, to organizations as a back-up during natural disasters and to improve regional communications links in Asia.

One of the satellite's special features is an on-board Asynchronous Transfer Mode (ATM) switch. In other satellite Internet systems data sent to the satellite has to be sent to an earth station, demodulated, switched to its destination and then remodulated and sent again via the satellite to reach its destination. With a switch onboard the satellite is capable of doing all this in space thus making more efficient use of the available frequency spectrum, according to JAXA.

Tests carried out in March and April verified uplink communications at 1.5M bps and downlink at 155M bps using a compact 45-centimeter antenna and both up and downstream at 155M bps using a larger 1.2-meter dish. At the time JAXA said the 155M-bps downlink was the fastest in the world achieved with such a small-size antenna.

Can you define cloud computing????

noreply@blogger.com (Chris Cameron) — Thu, 08 May 2008 15:36:00 +0000

Cloud computing is all the rage these days, you've even seen articles about it on this site. But can you provide the true definition of cloud computing? Can anybody!?!?

Well, Joyent hosting got together with some of the big boys in technology and tried to define cloud computing. Interviewees include Tim O’Reilly, Dan Farber, Rafe Needleman, Brian Solis, and Stowe Boyd.

Check out the video below and let us know what you think of the cloud computing phenomenon.

IT departments must prepare for $200 a barrell oil and rising demand for teleworkers

noreply@blogger.com (Chris Cameron) — Thu, 08 May 2008 15:06:00 +0000

Here's an interesting article from TechRepublic blogger Bill Detwiler regarding the price of oil effecting demand for teleworking and the impact on corporate networks. As oil prices rise, businesses will take a harder look at allowing employees to work from home instead of incurring the cost of commuting on a daily basis.

Many organizations provide automobiles and pay for the cost of gas for some of their employees, which can be a large financial burden as oil prices rise. Accent has a large fleet of service vehicles and vehicles for certain office personnel that accumulate a significant fuel bill each month. Personally, my business travels amount to $100 - $125 per week in fuel. Multiply that by 20 and one can understand the reason for increased demand in teleworking

Check out the article and link to the site below.

Credit: TechRepublic.com

Admins, start your VPNs! As oil and gas prices soar, IT organizations should prepare to support more remote workers.

On Tuesday, Goldman Sachs analyst Arjun N. Murti predicted that oil prices may hit $150 or even $200 a barrel in the next six months to two years. Murti believes this “super-spike” will be driven by a lack of adequate growth in supply and could lead to demand rationing in developed nations (particularly the United States). Whether Murti’s prediction comes to fruition or not, fuel prices and transportation costs are likely to continue their steep rise for the foreseeable future–barring the unlikely discovery of new, easily-accessible oil reserves or the rapid development of alternative energy sources.

As transportation costs rise, organizations and workers will look for ways to reduce travel. For many employees, this will mean working from home to eliminate the daily commute. As I wrote in response to IBM’s prediction that the “virtual workplace will become the rule”, I’m not convinced the traditional office workplace is in immediate peril, but I believe a hybrid model will emerge. Employees will work from home a few days each week.

Today’s lesson: Start preparing now

Many IT organizations, particularly in large enterprises, already support a distributed workforce. IT leaders within this category should ensure their infrastructure has the capacity to support increased demand. IT departments not currently supporting remote users should begin exploring their options now. At the very least, you should make certain your network can support existing remote workplace technologies. Also, IT will not be immune from this trend. IT leaders must develop the skills and techniques required to manage a distributed workforce.

Here are resources that can help you support and manage remote workers:

TechRepublic’s VPN Policy
TechRepublic’s Remote Access Policy
Learn the basics of virtual private networks (VPNs)
10 tools to help your remote workers stay in touch
Fixed Mobile Convergence can centralize business numbers and reduce airtime
Use special project management techniques for dispersed teams
Unified communications: What it means to your business
Why unified communications bring out the best in VoIP
Unified communications terminology cheat sheet
Presence: What is it, and why do you need it?
Managing mobile devices the Microsoft way
10 things you should do before letting users take their laptops out the door
Mobile devices are the new network perimeter: Can they be secured?
It’s 9:00am: Do you know where your people are?

ShoreTel partner brings HD videoconferencing for less to marketplace

noreply@blogger.com (Chris Cameron) — Tue, 06 May 2008 15:42:00 +0000

This is an article from Networkworld.com regarding LifeSize Communications. LifeSize is a ShoreTel development partner that recently developed ShoreTel's IP8000 conference phone. LifeSize's recent development of HD video conferencing should blend well with ShoreTel's enhancements in their platform regarding video conferencing.

ShoreTel's latest software release, 8.0, already supports embedded video conferencing through the Personal Call Manager application. This feature allows users to simply click a button and create an ad-hoc video call at the desktop. With a strong partnership between LifeSize and ShoreTel already in existence, it seems logical to conclude that we may see HD video conferencing supported by the ShoreTel system in the near future.

Credit: Networkworld.com

LifeSize Communications has a new high-definition IP audio/video package that drops the previous lowest price of its gear for one site by $1,000.
Called LifeSize Focus, the bundle consists of an HD fixed-focus camera and dual omni-directional microphone integrated in a single device as well as a video coder-decoder.
The $5,000 price tag knocks $1,000 off the previous low-end LifeSize offering, LifeSize Express, whose camera and microphone come separately.

The company says the less-expensive gear is an alternative to full telepresence systems that include multiple cameras, screens, microphones, custom designed rooms and matching furniture that can cost hundreds of thousands of dollars per site.
While the LifeSize packages don't provide the same telepresence atmosphere, they do produce high quality audio and video that can be deployed at small sites or even home offices where the cost of a full telepresence system would be prohibitive.
Conferencing consultants say an approximation of telepresence without building dedicated rooms to house the equipment can deliver 80% of the effect of a full system. Businesses are adopting telepresence as a way to cut travel budgets and reduce their contributions to greenhouse gasses by flying fewer employees around the globe.

The camera supports 1280 x 720 video images at 30 frames per second, and can focus from 8 inches to infinity in a range of lighting conditions.

IBM, Google stirring up a cloud environment

noreply@blogger.com (Chris Cameron) — Fri, 02 May 2008 14:56:00 +0000

Credit: NetworkWorld.com

Google and IBM are testing a cloud computing infrastructure that could become an important avenue for them to deliver software and services to consumer and business users.

Google's Eric Schmidt and IBM's Sam Palmisano addressed a gathering of IBM business partners in Los Angeles on Thursday and revealed the two companies have developed a cloud computing environment that runs on Linux and includes Xen virtualization and an Apache implementation of the Google File System called Hadoop.
Last year, the two companies teamed up on a parallel-computing initiative.

The IBM/Google cloud environment is being tested at the Massachusetts Institute of Technology, Stanford University and Carnegie Mellon University.
The pair isn't the first to test the cloud concept.
Amazon is offering a cloud environment called EC2, which has companies or developers paying only for the capacity they need to run their applications or services that they in turn are offering to users or business partners.

While the two CEOs did not announce any future plans, they said the IBM/Google cloud would eventually be used to support an array of services and applications tailored for consumers and businesses.

Google already has a number of online services for consumers including calendars, photos and Google Docs word processing tools. Google also is positioning Google Docs as a suite of applications for corporate users, including offline capabilities.

IBM recently released IBM Symphony, a set of similar office productivity tools that users can download and run locally and can be tied into other services. It also has a set of social-networking tools that could be offered as a service.

The IBM/Google cloud initiative would compete with Microsoft's software-plus-services strategy and the recently announced Live Mesh, a storage and synchronization framework. Microsoft is attempting to tie the cloud to desktop and devices, and its on-premise business and server applications. In April, the company announced it had begun a beta to test a combination of Office and online services under the codename Albany.

Schmidt was quoted by the Dow Jones news service as saying Google's relationship with IBM is a "key plank" in its strategy "otherwise we can't reach the customers."