Flexeserve Transforms Hot Holding

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2026 Tournament Participants: Ken Daly, Scott Duke, Mark Presho, Tom Bartell

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Access Partners is best known as a western United States-based sales organization representing manufacturers in the non-foods segment of foodservice, equipment and supplies, and jan san industries.  In recent years, Access Partners has continued to expand its market penetration nationally, moving east as well as growing within existing regional markets.  Notable mergers and acquisitions include the firm’s blending with Texas-based Peerless Marketing in 2022 and Minneapolis-based DC Brown in 2023.   

After a period of transition, the Integra Marketing team will operate under the Access Partners brand umbrella.  Integra Marketing principal Mark Kurnava will join the Access Partners regional / channel leadership team.  Integra’s Tom Dumont will continue to focus on the consultant and design build segments. Integra’s In-Stock Distribution subsidiary will also join an Access Partners-affiliated company. 

“I had the good fortune to meet the Integra Marketing principals, Tom and Mark, as our paths crossed over the years,” said Access Partners E&S President Tom Bartell.  “Through our conversations, it became clear that our firms share similar values, and the synergies of our companies could be something really special.  We complement each other’s strengths very well, so this is an exciting partnership that broadens our penetration in the E&S space.”   

Kurnava added, “I’m excited about the acquisition and the future.   Tom and I had been looking for a transition plan that would benefit our factories, customers and employees, and we have found that in Access Partners.” 

“Mark and I met Tom Bartell (from the Access Partners E & S leadership team) at a factory training,” adds Dumont.  “The subsequent discussions evolved to succession planning and our vision for the future.  It proved to be a great fit; the businesses are complimentary.  The depth and breadth of Access Partners is unique to the Equipment and Supplies segment.  We are thrilled to be part of Access Partners and the incredible reach they bring to the business.  The connectivity to multiple end-user segments that is in place allows instant access.  The future is fantastic, being part of a new era in the way we represent our manufacturers.” 

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Access Partners is known as a Western United States based sales organization representing manufacturers in the foodservice, jan san, equipment and supplies and architectural products industries.  The company has expanded in recent years, both organically and through mergers and acquisitions,  including the firm’s recent blending with Texas-based Peerless Marketing, in 2022.  With the partnership of DC Brown, the combined organization solidifies its presence in the upper Midwest states of Minnesota, Iowa, Nebraska, the Dakotas and western Wisconsin.

After a short period of transition, the DC Brown team will fully operate under the Access Partners brand flag moving forward.  DC Brown President, Doug Brown, will join the Access Partners regional leadership team.

“We’ve known Doug and his brother Mike for years so this merger is about partnering with friends and growing our collective family of strong, like-minded sales professionals,” said Access Partners President Scott Duke.  “We are very excited to have this outstanding group become an important part of our company and we truly believe that we are better together.”

“The decision to merge our companies was easy because we’ve had an excellent relationship with the Access Partners leaders,” said DC Brown President Doug Brown.  “We share many lines, possess the same values and have a mutual respect for one another so we see it as a win on both sides.  We are very excited to be a part of this team and believe it as part of our strategy to ensure our lasting legacy.”

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• California
• Oregon
• Washington
• Alaska
• Nevada
• Hawaii

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This strategic geographic action is in response to the needs of Access Partners clients and customers in the non-foods foodservice, E&S (equipment and supplies) and jan/san segments. Access Partners is primarily, but not exclusively, growing organically through this process.

The market is driving our expansion into Texas and adjoining states,” said Access Partners President Scott Duke. “Over the years, we have earned a strong track record for successfully developing our sales operation throughout the west when we introduce the Access Partners culture, sales methodologies and back end infrastructure. We’ve already found the distributor and end-user community to be highly receptive to our entry into the market based on our proven track record of support.

For more information, contact Access Partners at 626-815-4200.

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Start with a plan

• Consider all the things you need to provide a safe environment, then start to find or acquire the resources you need.
• Lead times on some items will be longer than you think, so plan ahead and get into the cue for resources.

Health Screenings and Logs

• Designate an employee with the proper personal protective equipment (PPE) to monitor employee health through daily temperature checks using non-contact thermometers prior to entering the building.
• Another staff person should be appointed for each shift as the point of contact for reporting any COVID-19 concerns, such as experiencing symptoms, testing positive or being in contact with someone who tested positive in the last 14 days.
• Employees with any signs of illness must self-quarantine.
• Local and state health directives may require businesses to keep a log of all people who enter their facility, for the purposes of contact tracing, in the event of a COVID-19 outbreak.  You may be required to log the names and phone numbers of employees and patrons.

Keeping public-facing spaces consistently clean

• Consistency is key to maintaining cleanliness. Customers need to see that a space is clean, and they must witness employees actively cleaning to earn their trust.  Negative social media reviews related to a lack of cleanliness can be devastating right now.

Social distancing is expected

• Many states are only allowing restaurants and other businesses to open at 25% of their normal capacity, so, it’s important to arrange the seating accordingly. Nearly every type of business must maintain at least 6 feet between parties.
• The CDC recommends visual guides on the floors and sidewalks indicating where guests should stand where lines form as well as in the kitchen and at the bar.

• Many businesses are limiting the number of customers that can enter and the amount of time they spend inside to ensure guidelines are met.  Failure to do so could result in fines or closure.

Face masks required

• Your employees and your guests are likely to be mandated to wear face masks. Options for non-medical, disposable masks are quickly coming into the market for civilian businesses.  Ensure you have adequate stock.  It’s a simple and inexpensive way to help keep your staff and guests healthy, as recommended by the CDC.

Hand washing and hand sanitizer

• Some states are requiring a place for customers to wash their hands and/or apply hand sanitizer upon entry. Provide guests with a hand sanitizer station or a sink, a high-quality soap and paper towels to dry their hands.

Avoid cross-contamination

Analyze your space for possible cross–contamination.

• Restaurants need to provide single-use disposable menus (such as placemat style menu options or mobile apps).
• Disinfect high touch doorknobs and other points of contact with a high frequency.
• Convert to all disposable dinnerware and drinkware, individually dispensed or wrapped cutlery and wrapped straws. Wrapped cups may also be an option.

• If employees need to handle money or credit cards, they should wear gloves and change them frequently, avoiding cross-contamination between cash/credit cards and food packaging as well as food prep areas.
• Take advantage of free and low-cost foodservice handler training available during this pandemic.
• Use quaternary sanitizer compatible towels when cleaning with quats to maximize the effectiveness of cleaning chemicals.

Think About your Message to Your Customers

• Keep the messaging>consistent throughout all channels and answer any questions that come up quickly and efficiently.

• Consider the words of Taco Bell CEO Mark King, who said in an interview: “One of the messages that we had to tell people was that we were, in fact, open and not only were we open but we were safe, and it was a safe place to work and it was a safe place to come and find your food.”

Continue to innovate your Third-Party Delivery Program

• Tamper-evident packaging is more important than ever to give customers the peace of mind that their order is safe.
• Printing your logo on packaging can help with brand visibility.
• Advertising that your business is implementing this system can help generate positive feedback.

How Can Access Partners Help?

The Access Partners team can offer product solutions in all of the above categories and more. We are happy to provide suggestions and solutions to meet your needs.  Contact your Access Partners representative or call (626) 815-4200 for more information.

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Access Partners, the leading commercial sales resource in the equipment and supplies, foodservice packaging and janitorial industries, has opened a 3,200-square-foot, multi-functional location off Desert Inn Road in Las Vegas.

The building has a showroom to display products from equipment and supplies manufacturers, as well as select foodservice packaging and janitorial equipment that Access Partners represents. This location also has a meeting room, a training space, and sample/sales material storage to serve customers in the Las Vegas market. Access Partners will use the space for lunch and learns, product demonstrations, customer training events, and more.

“Las Vegas is an important equipment and supplies market for us, and this new dedicated location allows us to be closer to valuable connections,” said Access Partners President Scott Duke. “This venue creates a centralized place where we can comfortably work with clients and customers to meet, answer questions and show them samples. We anticipate adding more showroom space in our other hub offices over time, replicating the success of our efforts in Las Vegas.”

Many of the items are difficult to transport, so seeing them in a showroom environment is critical. Chefs, purchasing directors, and other decision makers in the hospitality and restaurant industries can now visit this convenient location. The Access Partners team can provide full sales support and strategic sourcing based on their needs. Meetings are by appointment only.

The showroom in Las Vegas is managed by Access Partners’ Jean Fritsche. Contact her or the Access Partners team at (626) 815-4200 for more information about booking an appointment.

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