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Social proof: how to make customers involved

No matter what business you are in you have to stand out among the competition. If you don’t sell the absolutely exclusive product, you have «to fight» for the customer anyway. While choosing the product in brick-n-mortar stores, customers can test the physical and ergonomic characteristics, colors, and eventually, the packaging. But while choosing the product…

Return & refund policies: underwater rocks

Return Merchandise Authorization (RMA) is one of the most important areas of e-commerce solutions that cannot be ignored. In addition to the fact that the established return & refund policies help to complete the purchase process, users who have received excellent service upon return are 92% more likely to buy in this store again.  …

Maven supports Dutch volunteer project

Maven eCommerce is proud to support Dutch volunteer project – Blauw Helpt.   We take care of partners’ businesses as about own. But nowadays, at the time of the coronavirus outbreak, we feel a need to support not only businesses but much more – people.   People are key to every brand. It is time…

O2O: offline business goes online

No one can deny the rapid growth of online commerce in recent times. And the coronavirus outbreak accelerates the pace of transition to online. A lot of entrepreneurs started their online business from scratch, but most of the companies apply O2O strategy. It means the migration of commerce from offline to online while keeping on…

Return Merchandise Authorization: how to spoil nothing

Returns are one of the main challenges that retailers face. If the goods bought offline are returned only by 8.89% of consumers, then an indicator of eCommerce purchases reaches at least 30%. A return merchandise authorization (RMA) covers the process of returning goods to receive a refund, replacement, or repair. The strategic eCommerce partner knows…

Does Product card matter? Absolutely!

The usual process of eCommerce growth involves the following stages: The simplest online store with a limited amount of products;  Online platform based on the drop-shipping model; Marketplace with a large number of merchants.    Working as a small store you have the ability to control all information about products, prices, and manage it operatively….

Meaningful reasons to migrate to Magento 2

Magento is the 3d world popular eCommerce platform for providing online business. It consists of many modules that help to provide complex and customized solutions for companies. Several years ago Adobe company had presented a new updated platform – Magento 2. Its developers informed that Magento support will end on 1 June 2020, so companies using Magento 1…

10 convincing Magento statistics

Magento was first launched in 2008 and it demonstrates incredible growth from the very beginning. This absolutely marketable platform continues to change the world eCommerce industry.  If you plan to do business on the Internet and open an online store you will compare at least 5 existing platforms. We collected 10 statistics that will let…

Coronavirus: impact on eCommerce

Without even plunging into a deep understanding of the issue, we can observe the changes in the global economy that were caused by the Covid-19 (coronavirus) outbreak. We are watching the situation when the concentration of production capacities in one area causes the risk of manufacturing and financial losses. On the one hand, the location…

Ecommerce 2020: meet the trends

Today almost every one of customer knows how to save time & money via online shopping. They compare prices, look for special offers, review product info, look for the best shipping terms. They want to get the same service online as offline and want to be fully satisfied. Retailers have to take care of their customers…