We want to assure our customers that Adaptiva products are unaffected by this vulnerability, and all versions of our products remain safe to use. While Adaptiva products use Log4J, we do not rely on the affected versions (2.0-2.14.1). We also do not use the affected Log4J JMS Appender class in any of our products nor is the class included in the jar. The Adaptiva client is safe to keep installed and enabled on all your endpoints.

What is Log4J and Log4Shell?

Log4J is broadly used in a variety of consumer and enterprise services, websites, and applications to log security and performance information. An unauthenticated, remote actor could exploit this vulnerability to take control of an affected system. With zero-day disclosures like this, attackers have an advantage while software vendors scramble to develop the fix. If left unpatched, cyberattackers could use the bug to take over computers and servers, potentially putting enterprises at risk.

More information about this CVE can be found here.

What is Adaptiva doing to help? 

The Adaptiva endpoint management platform can be a powerful tool for you to detect and remediate endpoints affected by the Log4j vulnerability. Adaptiva is working diligently to equip our Endpoint Health product with a brand new custom health check that will help customers quickly identify files and endpoints that are impacted by the Log4J vulnerability. The new health check will automatically detect and identify endpoints that are vulnerable or have already been affected by the Log4J attack. The new health check package is expected within the next 24 hours.

Adaptiva’s Endpoint Health product automates discovery and remediation of endpoint configuration issues to maintain unprecedented rates of compliance and end-user uptime and satisfaction across your network. Leveraging the Adaptiva Edge platform IT can continuously deliver software, configurations, and patches to endpoints no matter their location whether on the corporate LAN, VPN, or over the public internet.

Please note that while Endpoint Health does have built-in remediations for many endpoint configuration issues, there is not currently a built-in remediation available for this Log4J exploit as it is embedded in so many applications that it would require customized remediations. Endpoint Health does have a powerful no-code authoring capability that you can use to create customized remediations for this exploit.

FAQ 

Adaptiva is committed to supporting and ensuring the health of our clients and their networks. Therefore, we have put together the following FAQ to help you understand the impact of Log4J on our environment:

Does Adaptiva use Log4J in any of its products, internal systems, SaaS vendor solutions, or have any open-source dependencies that may use Log4J? 

We want to assure our customers that Adaptiva products are unaffected by this vulnerability, and all versions of our products remain safe to use. While Adaptiva products use Log4J, we do not rely on the affected versions (2.0-2.14.1). We also do not use the affected Log4J JMS Appender class in any of our products nor is the class included in the jar.

Using the available known guidance on Log4J versions, are Adaptiva’s systems vulnerable to DDOS, code injection, or both? 

No, there is no risk to your clients due to having the Adaptiva client installed. While Adaptiva products use Log4J, we do not rely on the affected versions (2.0-2.14.1). We also do not use the affected Log4J JMS Appender class in any of our products nor is the class included in the jar.

What mitigation steps to contain or minimize the attack surface area has Adaptiva taken since the vulnerabilities were discovered?

Adaptiva is currently testing the latest version (2.17.0) of the Log4J library, which contains the fix for this flaw. Once our test cycle is complete, we will include the updated library in the January 2022 product release cycle. There is no risk to your clients due to having the Adaptiva client installed, and you may upgrade to the new build at your convenience.

Has Adaptiva mitigated the situation per the industry guidance from Apache Foundation and CISA recommendations? 

Adaptiva is currently working to upgrade the version of Log4J to the recommended version (2.17.0) from the Apache Foundation. We expect to incorporate it in our next release in January 2022 depending on the test results and integration requirements.

The post Adaptiva Log4J Official FAQ appeared first on Endpoint Management & Security Solutions for Enterprise IT.

KIRKLAND, Wash., December 9, 2021 – Adaptiva today announced that it has attained ISO 27001 and ISO 27017 certifications for all of its software and cloud services.  

The ISO 27001 certification demonstrates that Adaptiva has invested in the people, processes and technology to build highly secure products that protect customer environments. The ISO 27017 certification is more specific to cloud environments and assures that Adaptiva’s cloud services are designed with a security-first architecture that complies with the highest data-protection and privacy standards. To receive these certifications, Adaptiva underwent a formal third-party audit in which leading certification company, SGS, verified that Adaptiva’s software development processes, procedures and controls meet rigorous international security and safety standards.  

“Adaptiva has always strived to maintain the highest standards of security and compliance in support of our many Global 2000 customers,” remarked Adaptiva Founder and CEO, Deepak Kumar. “We’re proud to receive the ISO 27001 and ISO 27017 certifications, which stand as a clear testament to our adherence to these standards. It will be more important than ever for Adaptiva to maintain these standards as we continue to scale and expand our solutions.”  

The world’s largest brands are transforming the way they manage and deliver content to endpoints across any type of network with Adaptiva’s suite of endpoint management solutions. Leveraging its own cutting-edge peer-to-peer platform, Adaptiva takes the pain out of enterprise endpoint management with effortless solutions that scale automatically, without added infrastructure, complexity or cost. 

The leading international standards for information security, ISO 27001 and ISO 27017 are published by the International Organization for Standardization (ISO) in partnership with the International Electrotechnical Commission (IEC). 

Learn more about Adaptiva’s products and solutions on its website, Adaptiva.com.  

About Adaptiva 

Adaptiva provides serverless endpoint management that eliminates the need for a vast IT infrastructure and monitors itself by automating traditionally manual tasks. Leveraging innovative peer-to-peer protocols, the Adaptiva Edge Platform is powered by the surplus capacity of existing devices already on the network – in the office or working from home. This enables IT to continuously deliver software, configurations and patches to endpoints no matter where they are. The world’s largest enterprise organizations and government agencies rely on Adaptiva for real-time endpoint visibility and content delivery, as well as automated compliance checks, remediations, and patching without ever throttling the network or the end user experience. Learn how at adaptiva.com. 

Adaptiva Contact: 

Andy Tolton
E: andy.tolton@adaptiva.com
M: +1-425-681-2770

The post Adaptiva Receives ISO 27001 and 27017 Security Certifications appeared first on Endpoint Management & Security Solutions for Enterprise IT.

The post Adaptiva Named 2021 Winner in the BIG Award for Business appeared first on Endpoint Management & Security Solutions for Enterprise IT.

SEATTLE — July 27, 2021 — Adaptiva, a global leader in endpoint management and security solutions for enterprise customers, today announced it was named a finalist in the Best Enterprise-Level SaaS Product category of the 2021 SaaS Awards.

“It is an honor to make the SaaS Awards shortlist, which recognizes Adaptiva’s excellence and innovation in developing SaaS technologies,” said Deepak Kumar, founder and CEO of Adaptiva. “OneSite Cloud is the future of modern management and seamlessly extends the boundaries of the enterprise network to cover the entire internet.”

Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the U.S., Canada, Australasia, EMEA and the UK.

Head of Operations for the SaaS Awards James Williams said, “Just as SaaS technologies have been vital in pivoting organizational functions to respond to global crises, they will be essential as we look forward to returning to normal levels of productivity. The shortlisted candidates announced today have made it through that first round. They represent truly innovative thinkers in the SaaS industry, whether they’re freshly funded disruptors or established names.”

Final SaaS Award winners will be announced on Tuesday, Aug. 31, and the program will return in Spring 2022. Hundreds of organizations entered, with international submissions coming from North America, Australia, the UK, Europe and the Middle East. To view the full shortlist, please visit  www.cloud-awards.com/2021-software-awards-shortlist/.

Last year, entry fees donated from shortlisted entrants to the Communication, Collaboration and Conferencing category raised $3,555 for the WHO’s COVID-19 Response Fund.

To learn more about Adaptiva OneSite Cloud, please visit https://adaptiva.com/products/onesite-cloud/.

About the SaaS Awards

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. The SaaS Awards focuses on recognizing excellence and innovation in software solutions. Categories range from Best Enterprise-Level SaaS to Best UX or UI Design in a SaaS Product. Winners are selected by a judging panel of international industry experts. For more information about the Cloud Awards and SaaS Awards, please visit www.cloud-awards.com/.

About Adaptiva

Adaptiva is a global leader in endpoint management and security solutions. The company’s products, including OneSite Cloud, Endpoint Health and Evolve VM, empower enterprises to manage and secure endpoints at unparalleled speed and massive scale using the power of peer-to-peer technology. Leading global Fortune 1000 organizations, including T-Mobile, Nokia, HSBC, Walgreens, the U.S. Department of Defense, and the U.S. Department of Homeland Security, use Adaptiva products to eliminate the need for a vast IT infrastructure and automate countless endpoint management and security tasks. Learn more at https://adaptiva.com/, and follow the company at LinkedIn, Facebook and Twitter.

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OneSite and Evolve VM are trademarks of Adaptive Protocols, Inc. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: Adaptiva, OneSite Cloud, SaaS Awards, endpoint security, endpoint management, peer-to-peer technology, P2P, content delivery, software distribution, vulnerability management, cloud, software as a service

Media Contact:

Dottie O’Rourke

TECHMarket Communications

(650) 344-1260

Adaptiva@TECHMarket.com 

The post Adaptiva Shortlisted for 2021 SaaS Awards appeared first on Endpoint Management & Security Solutions for Enterprise IT.

SEATTLE — July 8, 2021 — Adaptiva, a leading, global provider of endpoint management and security solutions for enterprise customers, has earned substantial industry recognition for its OneSite Cloud product. OneSite Cloud was named a Gold Globee® winner in the IT World Awards New Product-Service of the Year | Information Technology Hybrid category as well as receiving an additional Gold Globee in the Golden Bridge Awards for the Product and Services Innovation | Best New Product or Service, Technology Software category. The company also won a Bronze Stevie Award from the American Business Awards in the New Product and Product Management, Cloud Application/Service category.

“These awards underscore Adaptiva’s ability to adapt and innovate to meet true market needs. They also put a spotlight on the quality of our OneSite Cloud solution,” said Deepak Kumar, founder and CEO of Adaptiva. “OneSite Cloud delivers a compelling solution for a problem all modern enterprises are facing as they embrace modern device management and contend with the complexities of remote and hybrid work environments.”

OneSite Cloud combines the world’s most advanced software distribution engine from Adaptiva OneSite (for on-premises content distribution) with a new, cloud-enabled network architecture to seamlessly extend the boundaries of the enterprise network to cover the entire internet. This enables enterprises to exert total visibility and control over all endpoints, regardless of where they are.

OneSite Cloud helps enterprises securely manage endpoints at unprecedented speed and scale whether they are on-premises, connected remotely over VPN, or on the internet without a VPN connection. OneSite Cloud also helps enhance IT administrators’ and end users’ productivity, reduce downloads and infrastructure costs, and accelerate digital transformation.

The Awards

The 16th Annual 2021 IT World Awards honor achievements and recognitions in the information technology and cybersecurity industries worldwide. More than 65 judges from around the world representing a wide spectrum of industry experts participated in the judging process.

The American Business Awards are considered one of the U.S.’s premier business awards programs. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.

The Golden Bridge Awards program recognizes and honors the world’s best in organizational performance, products and services, innovations, executives and management teams, women in business and the professions, case studies and successful deployments, public relations and marketing campaigns, product management, websites, blogs, white papers, videos, advertisements, creativity, partner programs, and customer satisfaction programs from every major industry in the world.

To learn more about Adaptiva OneSite Cloud, please visit https://adaptiva.com/products/onesite-cloud/.

About Adaptiva

Adaptiva is a leading, global provider of endpoint management and security solutions. The company’s products, including OneSite Cloud, Endpoint Health and Evolve VM, empower enterprises to manage and secure endpoints at unparalleled speed and massive scale using the power of peer-to-peer technology. Leading global Fortune 1000 organizations, including T-Mobile, Nokia, HSBC, Walgreens, the U.S. Department of Defense, and the U.S. Department of Homeland Security, use Adaptiva products to eliminate the need for a vast IT infrastructure and automate countless endpoint management and security tasks. Learn more at https://adaptiva.com/, and follow the company at LinkedIn, Facebook and Twitter.

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OneSite and Evolve VM are trademarks of Adaptive Protocols, Inc. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: Adaptiva, OneSite Cloud, endpoint security, endpoint management, peer-to-peer technology, P2P, content delivery, software distribution, vulnerability management, cloud, IT World Awards, Golden Bridge Awards, American Business Awards, Stevie Award

Media Contact:

Dottie O’Rourke

TECHMarket Communications

(650) 344-1260

Adaptiva@TECHMarket.com 

The post Adaptiva OneSite Cloud Wins Multiple Awards for Best New Product appeared first on Endpoint Management & Security Solutions for Enterprise IT.

Company Promotes Tom Gibson and Andy McDonald Based on Outstanding Contributions to the Award-Winning Customer Success Team

SEATTLE — July 6, 2021 — Adaptiva, a leading, global provider of endpoint management and security solutions for enterprise customers, today announced two key hires. Former Changepoint Vice President of Worldwide Marketing Sonia Martinez joins Adaptiva as chief marketing officer, while Vern LeBlanc comes to Adaptiva from TINYpulse to lead the information security team. Additionally, Adaptiva announced that it has promoted two vital members of its customer success team: Tom Gibson is now senior director, customer success, and Andy McDonald has been named director, customer success (EMEA).

“Enterprise needs have changed dramatically since the onset of the pandemic, and Adaptiva has led the way forward with game-changing endpoint management and security solutions. With Sonia’s deep expertise in automation and cloud-based services, she is the right fit to drive our marketing efforts forward,” said Deepak Kumar, founder and CEO of Adaptiva. “On top of this, our infrastructure has never been more secure, even amid massive growth, than with Vern in charge of our data centers, digital assets and IP.”

Martinez brings an extensive track record of developing high-performance B2B marketing teams in enterprise and SaaS technology markets. She has worked in both mid-size companies and large enterprises across her marketing career, which spans more than two decades.

Most recently, Martinez served as vice president of worldwide marketing at Changepoint, where she was responsible for rebuilding the company’s go-to-market strategy. She redefined product positioning, messaging and packaging across three disparate organizations including CRM systems and processes. Her work resulted in product leadership positions within Gartner’s Magic Quadrant and the successful acquisition of Changepoint by Planview earlier this year. Martinez has also held senior marketing leadership positions with Avaya, K2, Oracle, Skytap, and UBM Technology.

LeBlanc most recently served as IT manager in charge of IT governance and business at TINYpulse, where he developed a comprehensive information security management system (ISMS) foundation and drove the company’s security certification efforts. He was instrumental in providing the strategic security framework tailored to meet the company’s regulatory compliance needs. He was also responsible for protecting TINYpulse’s computers, networks and data against threats such as security breaches, viruses and cyberattacks. Additionally, LeBlanc has spent the last 22 years in IT security leadership posts for Alexonet and Bioanalytical Systems.

“Adaptiva has built one of the most innovative and exciting companies in the security space, and the company’s latest products — OneSite Cloud, Endpoint Health and Evolve VM — have never been needed more,” said Martinez. “I am thrilled to be part of this talented team.”

In addition, Adaptiva promoted Tom Gibson and Andy McDonald from within to assume greater leadership responsibilities on the customer success team. Gibson, formerly a senior solutions architect at Adaptiva with more than 30 years of IT experience overall, becomes the worldwide leader of customer success, while McDonald, also formerly a senior solutions architect, with more than 15 years of experience at companies including Barclays, HSBC, HFC Bank, and Nestle Waters, is responsible for the customer success team outside of North America. The appointments are notable as Adaptiva’s customer success team has maintained a 100% satisfaction rating from customers for 33 consecutive months for its superior level of service. The team is known for its outstanding product support and rapid response times, returning customer inquiries within an average of just 18 minutes.

“Adaptiva’s success to date is largely attributable to Tom and Andy’s contributions,” noted Kumar. “We can make the best products in the world, but the customer success team is on the front lines, teaching people how to use them and all that they are capable of so that enterprises maximize their investment. Both Tom and Andy have been extraordinary in this regard, and we are delighted to reward their respective work with these well-earned promotions.”

About Adaptiva

Adaptiva is a leading, global provider of endpoint management and security solutions. The company’s products, including OneSite Cloud, Endpoint Health and Evolve VM, empower enterprises to manage and secure endpoints at unparalleled speed and massive scale using the power of peer-to-peer technology. Leading global Fortune 1000 organizations, including T-Mobile, Nokia, HSBC, Walgreens, the U.S. Department of Defense, and the U.S. Department of Homeland Security, use Adaptiva products to eliminate the need for a vast IT infrastructure and automate countless endpoint management and security tasks. Learn more at https://adaptiva.com/, and follow the company at LinkedIn, Facebook and Twitter.

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OneSite and Evolve VM are trademarks of Adaptive Protocols, Inc. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: Adaptiva, endpoint security, endpoint management, peer-to-peer technology, vulnerability management, cloud, Sonia Martinez, Vern LeBlanc, chief marketing officer, information security, IT security, compliance, customer success, customer support

Media Contact:

Dottie O’Rourke

TECHMarket Communications

(650) 344-1260

Adaptiva@TECHMarket.com 

The post Adaptiva Adds Veteran Firepower With New CMO Sonia Martinez and Senior Director of Information Security Vern LeBlanc appeared first on Endpoint Management & Security Solutions for Enterprise IT.

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SEATTLE — June 17, 2021 — Adaptiva, a leading, global provider of endpoint management and security solutions for enterprise customers, today announced the launch of an innovative training option for customers. Created by Adaptiva’s award-winning customer success team, Adaptiva Academy is a completely self-directed online training portal that enables users to learn all there is to know about how to get the most out of Adaptiva products — and do so at their own pace and on their own schedule. Going beyond standard product training, Adaptiva Academy will also offer additional content such as how-to videos, recordings of technical webinars, and “Tech Snacks,” a collection of short videos that address a specific feature, configuration, or key announcement.

Starting today, any Adaptiva user can access Adaptiva Academy courses for free at their convenience. They can complete a full course in an afternoon or work through specific modules as they have time. Each module ends with a quiz to assess knowledge so that users feel confident in moving forward with their training, and any module can be repeated or accessed again at a later date if a user would like to refresh their training. Additionally, Adaptiva Academy provides downloadable content that users can keep at their fingertips for reference.

“Scheduling live training sessions for enterprise teams can be exceptionally difficult for organizations because everyone has their own roles, responsibilities, priorities and deadlines. Many times, training is delayed in order to lock in users only to have half the team cancel because of a last-minute conflict,” said Adaptiva Education Services Manager Chaz Spahn, who spearheaded the new Adaptiva Academy. “We want to take the stress out of training and make it as easy as possible for all of our customers to maximize Adaptiva products from the moment they are integrated. Adaptiva Academy makes it simple for users to get up to speed quickly, and the support team is always available to help or supplement online learning.”

The company estimates that Adaptiva Academy will provide professional product training for 40% more people than the education services team can reach today, making it possible for customers to get up and running faster while enjoying an outstanding, easy-to-navigate user experience. Adaptiva Academy is highly secure and runs on the Skilljar platform.

“Adaptiva Academy is going to greatly help partners quickly come up to speed on the capabilities of their products,” said Graham Brant, partner at OKTiK Group. “We believe it will save us significant training time as we hire more people to work with Adaptiva/OKTiK customers.”

Adaptiva Academy is the latest advancement from the customer success team which has maintained a 100% satisfaction rating from customers for 32 consecutive months for its superior level of service. The team, comprised of senior technical personnel with deep knowledge of Adaptiva products as well as the systems and applications used by its customers, is known for its outstanding product support as well as its rapid response times, returning customer inquiries within an average of just 18 minutes. Because this veteran team understands its customer base so well, Adaptiva Academy courses have been designed with user needs in mind, meticulously addressing common questions.

“Adaptiva’s new online training platform, Adaptiva Academy, enables our customers to quickly familiarize themselves with the software and, in turn, rapidly benefit from Adaptiva’s wealth of features,” said Mervyn Yan, product manager, infrastructure, cloud and security at Blue Turtle. “As proud partners of Adaptiva, our engineers are now also empowered to evolve into Adaptiva subject matter experts and keep their knowledge pertinent.”

To try out the new Adaptiva Academy and experience all that it has to offer, simply log in to the support portal and click on the Academy link.

About Adaptiva

Adaptiva is a leading, global provider of endpoint management and security solutions. The company’s products, including OneSite Cloud, Endpoint Health and Evolve VM, empower enterprises to manage and secure endpoints at unparalleled speed and massive scale using the power of peer-to-peer technology. Leading global Fortune 1000 organizations, including T-Mobile, Nokia, HSBC, Walgreens, the U.S. Department of Defense, and the U.S. Department of Homeland Security, use Adaptiva products to eliminate the need for a vast IT infrastructure and automate countless endpoint management and security tasks. Learn more at https://adaptiva.com/, and follow the company at LinkedIn, Facebook and Twitter.

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OneSite and Evolve VM are trademarks of Adaptive Protocols, Inc. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: Adaptiva, Adaptiva Academy, endpoint security, endpoint management, peer-to-peer technology, customer support, user experience, online learning, training, customer satisfaction, vulnerability management, cloud, OKTiK, Blue Turtle

Media Contact:

Dottie O’Rourke

TECHMarket Communications

(650) 344-1260

Adaptiva@TECHMarket.com

The post Adaptiva To Reach 40% More Users Through New Self-Directed Training Portal appeared first on Endpoint Management & Security Solutions for Enterprise IT.

The post Can zero trust really protect government from cyberattacks? appeared first on Endpoint Management & Security Solutions for Enterprise IT.

• Support for Work From Home: At a time when employees all over the globe are working remotely, Adaptiva’s innovative technology ensures that health checks are securely delivered to each endpoint, no matter how users connect, whether they’re on a VPN or not, or where they are. Health checks are deployed at massive speed and scale without impacting network performance so that enterprises can keep their machines and devices well maintained at all times.
• New User Interface: With this release, Adaptiva completely overhauled its user experience. The highly intuitive and user-friendly design also makes it remarkably simple and efficient for IT administrators to run dynamic health checks all within the same editor and without the need to manually create policies.
• Embedded Dashboards: Through sleek new dashboards, Endpoint Health offers a substantially improved reporting system and provides complete and instant visibility into the health, security and compliance of all endpoints across enterprises of any size. In addition to monitoring the overall environment, users gain the ability to monitor machines by categories, such as by group or location. Providing these highly specific, easily readable views enables IT admins to closely monitor tasks. The dashboards also save time by delivering a clear, up-to-date picture of the environment and when or where they should take action.
• Additional Health Checks: Adaptiva is known for taking customer feedback into account with each product development cycle. With this release, many new health checks with pre-remediation have been introduced to help enterprises address specific needs. For example, Adaptiva added health checks to user account running services, data execution prevention (DEP) policy, ConfigMgr client actions, and more.

The post Adaptiva Helps Enterprises Achieve Maximum Health, Compliance and Performance With Endpoint Health Advancements appeared first on Endpoint Management & Security Solutions for Enterprise IT.