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    <title>All That Glitters Is Not Gold</title>
    
    
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    <id>tag:typepad.com,2003:weblog-1758859</id>
    <updated>2008-10-24T16:30:00+05:30</updated>
    <subtitle>Insights and observations from the trenches of the jewellery industry</subtitle>
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        <title>Guarding customers from the rampant misuse of the trade term '1-gm gold' jewellery</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/AllThatGlittersIsNotGold/~3/RHZCTrQVxyA/guarding-cust-1.html" />
        <link rel="replies" type="text/html" href="http://amrishjain.typepad.com/allthatglittersisnotgold/2008/10/guarding-cust-1.html" thr:count="12" thr:updated="2008-11-08T18:09:53+05:30" />
        <id>tag:typepad.com,2003:post-57446469</id>
        <published>2008-10-24T16:30:00+05:30</published>
        <updated>2008-10-24T16:30:00+05:30</updated>
        <summary>Dear Colleagues from the Jewellery Industry, As you must be aware, over the last few weeks, RL 1854 launched a campaign in all the major Indian dailies to educate and forewarn customers about the distortions prevalent in the industry from...</summary>
        <author>
            <name>Amrish Jain</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Consumer Awareness" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Industry Reform" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="1-gm gold" />
        <category scheme="http://sixapart.com/ns/types#tag" term="fraudulent traders" />
        <category scheme="http://sixapart.com/ns/types#tag" term="gold" />
        <category scheme="http://sixapart.com/ns/types#tag" term="gold covering" />
        <category scheme="http://sixapart.com/ns/types#tag" term="gold forming" />
        <category scheme="http://sixapart.com/ns/types#tag" term="gold plating" />
        <category scheme="http://sixapart.com/ns/types#tag" term="gold-forming" />
        <category scheme="http://sixapart.com/ns/types#tag" term="imitation jewellery" />
        <category scheme="http://sixapart.com/ns/types#tag" term="light-weight gold" />
        
<content type="html" xml:lang="en-US" xml:base="http://amrishjain.typepad.com/allthatglittersisnotgold/">&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Dear Colleagues from the Jewellery Industry,&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;As you must be aware, over the last few weeks, &lt;a href="http://www.rl1854.com"&gt;RL 1854 &lt;/a&gt;launched a campaign in all the major Indian dailies to educate and forewarn customers about the distortions prevalent in the industry from the misuse of the trade term ‘1-gm gold’, specifically distortions created by some fraudulent traders to &lt;strong&gt;give a false perception of gold content in imitation jewellery by reference to its ‘weight’&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;I received a lot of feedback on this campaign and even saw some action (one trader changed their advertising campaign to simply distort it in another way). However, I’ve come to realize that an education campaign is not nearly enough. We, as industry players, need to &lt;em&gt;make a more serious and concerted effort &lt;/em&gt;to safeguard the interests of our customers.&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;To this effect, I suggest we &lt;strong&gt;end the menace at the root&lt;/strong&gt;. Although the term ‘1-gm gold’ was coined in good faith to refer to a class of imitation jewellery that is gold-plated, the misuse and distortions of the weight element in the term by some fraudulent traders have made it difficult to continue to operate with the same term in good conscience.&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Therefore, starting today, we at RL 1854 have decided to &lt;strong&gt;boycott the use of the term ‘1-gm gold’ &lt;/strong&gt;and will instead stick to describing our products as “gold-plated” and “imitation” jewellery. I implore you colleagues to join us in this effort and boycott the term “1-gm gold” so that fraudulent traders may not continue to take advantage of our customers by distorting the weight element of the term to their convenience.&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Although these fraudulent traders may seem small, the extent of their menace is by no means negligible. They routinely pass off imitation jewellery with &lt;strong&gt;misleading terms such as “light-weight gold forming/covering jewellery”&lt;/strong&gt; and some even go to the extent of shamelessly claiming that their products are &lt;strong&gt;“2-gm, 3-gm” and even “4-gm gold” &lt;/strong&gt;both orally and in their advertising, &lt;em&gt;but never on their sales bills&lt;/em&gt;. &lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;My friends, as you can see, it is ‘we’ industry players who unknowingly sowed the seeds by coining the term ‘1-gm gold’ whose reference to weight can be misused to no limits. Therefore, &lt;strong&gt;the responsibility lies with ‘us’ to end such misuse.&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;I feel absolutely assured about the urgent need for such a boycott, even taking into account international trade practices and regulations. As you’d be well aware, many countries only allow certain karatages of gold jewellery to be sold as gold. For example, in the United Kingdom, by law, one can make and sell only 9, 14, 18, and 22 karat jewellery as gold jewellery. And in fact, in some countries, &lt;strong&gt;jewellery lower than 12 karat (50% purity) cannot even be described as gold jewellery&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Even closer home, as per the relevant clause in the &lt;strong&gt;VAT Schedule of India&lt;/strong&gt;, precious metal jewellery must have not less than 50% fineness (purity). Furthermore, the &lt;strong&gt;Bureau of Indian Standards (BIS)&lt;/strong&gt; also does not recognize or hallmark gold jewellery below 37.5% fineness (purity). &lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Knowing all this and exercising moral responsibility as industry players, let us not allow fraudulent traders to pass off imitation jewellery as “light-weight gold jewellery”. The best way to do this is &lt;strong&gt;not by legal prosecution but by a simple practice&lt;/strong&gt; of becoming more diligent in our choice of vocabulary coupled with education of our customers.&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;I hope I have succeeded in conveying my thoughts and putting the facts before everyone, which will help us safeguard our customers and keep our businesses ethical. &lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;I welcome your comments, thoughts and suggestions to further this objective. &lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Warm regards,&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;Amrish Jain&lt;/span&gt;&lt;/p&gt;&#xD;
&#xD;
&lt;p class="MsoNormal" style="margin: 0cm 0cm 0pt;"&gt;&lt;span lang="EN-US" style="font-size: 11pt; font-family: &amp;quot;Calibri&amp;quot;,&amp;quot;sans-serif&amp;quot;;"&gt;MD, Aarel Jewellers Pvt. Ltd.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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