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    <title>Andiamo! - Social Media Marketing Blog</title>
    
    <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/" />
    <id>tag:typepad.com,2003:weblog-600385</id>
    <updated>2009-03-12T10:37:43-07:00</updated>
    <subtitle>All about social media - activation, analysis, promotions and ideas - all designed to help you improve the ROI of your marketing initiatives. </subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <link rel="self" href="http://feeds.feedburner.com/Andiamo-WordOfMouthMarketingBlog" type="application/atom+xml" /><entry>
        <title>From 20 emails to 1,000,000 views in a week</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/03/from-20-emails-to-1000000-views-in-a-week.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/03/from-20-emails-to-1000000-views-in-a-week.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-63994007</id>
        <published>2009-03-12T10:37:43-07:00</published>
        <updated>2009-03-12T10:37:35-07:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">Have you listened to Kutiman yet? He's the musician that spent three months holed up in his bedroom mixing over 100 videos into 7 tracks for a project called Thru You. Take a listen, they are actually pretty good. The...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=ONSdTHJdbxk:6BB7ziyPC9E:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=ONSdTHJdbxk:6BB7ziyPC9E:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=ONSdTHJdbxk:6BB7ziyPC9E:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=ONSdTHJdbxk:6BB7ziyPC9E:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>Skittles - letting their customers do the talking!</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/03/skittles-letting-their-customers-do-the-talking.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/03/skittles-letting-their-customers-do-the-talking.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-63612081</id>
        <published>2009-03-03T17:22:40-08:00</published>
        <updated>2009-03-03T17:22:40-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">Skittles is embracing social media and user-generated content big time! Yesterday Skittles replaced their home page with a Twitter feed. And today they replaced it with a Facebook Fan Page. What's the goal? Hey I'm not sure yet, maybe it's...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=wkuSTHCmbGA:4O_R5r2P2gA:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=wkuSTHCmbGA:4O_R5r2P2gA:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=wkuSTHCmbGA:4O_R5r2P2gA:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkuSTHCmbGA:4O_R5r2P2gA:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>"Nobody goes there anymore - it's too crowded"</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/03/nobody-goes-there-anymore-its-too-crowded.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/03/nobody-goes-there-anymore-its-too-crowded.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-63500865</id>
        <published>2009-03-01T11:37:27-08:00</published>
        <updated>2009-03-01T11:37:03-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">Yogi Berra's classic quote came to mind the other day. I had just been chatting with Loic Le Muer, Founder of Seesmic.com. He had created a little uproar, which he enjoys doing, this time by removing the 23,000 Twitter followers...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=0t-hob1-S5I:pVZ-hqTZdbE:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=0t-hob1-S5I:pVZ-hqTZdbE:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=0t-hob1-S5I:pVZ-hqTZdbE:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=0t-hob1-S5I:pVZ-hqTZdbE:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>What's The Ratio of UGM Creators vs. Consumers?</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/whats-the-ratio-of-ugm-creators-vs-consumers.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/whats-the-ratio-of-ugm-creators-vs-consumers.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-63115521</id>
        <published>2009-02-20T09:01:42-08:00</published>
        <updated>2009-02-20T09:01:42-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">Many people I talk to seem to have the opinion that, while a substantial portion of people read and share User-generated media (UGM), relatively few are actually 'creating' this media. So if you are among them, a recent eMarketer study...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=jdN2AxbmrsA:ftq7MqnSEew:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=jdN2AxbmrsA:ftq7MqnSEew:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=jdN2AxbmrsA:ftq7MqnSEew:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=jdN2AxbmrsA:ftq7MqnSEew:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>An exciting concept to measure influence - the 'Influence Scorecard'</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/an-exciting-concept-to-measure-influence-the-influence-scorecard.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/an-exciting-concept-to-measure-influence-the-influence-scorecard.html" thr:count="1" thr:updated="2009-02-12T00:04:04-08:00" />
        <id>tag:typepad.com,2003:post-62717551</id>
        <published>2009-02-11T15:32:04-08:00</published>
        <updated>2009-02-11T15:39:58-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">I recently received an email from Philip Sheldrake, author of The Social Web Analytics eBook 2008. Philip outlined his thoughts and plans for about creating standards and metrics for using influence measurement to guide organization performance management initiatives - an...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=vs2j1ZmR-XI:0eT6QPrucL8:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=vs2j1ZmR-XI:0eT6QPrucL8:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=vs2j1ZmR-XI:0eT6QPrucL8:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=vs2j1ZmR-XI:0eT6QPrucL8:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>B2B Tech Buyers Influenced by Social Media</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/b2b-tech-buyers-influenced-by-wom.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/b2b-tech-buyers-influenced-by-wom.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-62590095</id>
        <published>2009-02-09T07:57:36-08:00</published>
        <updated>2009-02-09T07:57:36-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">A recent study by Hill &amp; Knowlton reinforces the trend of the importance of social media and word of mouth when it comes to informing purchase of technology goods &amp; services. The study, focused on the multi-billion dollar B2B technology...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=nr0t0IgGFtI:DvwUC_ALvjo:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=nr0t0IgGFtI:DvwUC_ALvjo:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=nr0t0IgGFtI:DvwUC_ALvjo:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=nr0t0IgGFtI:DvwUC_ALvjo:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>UFO On Virgin Flight?</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/british-cooking-sterotype-confirmed.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/02/british-cooking-sterotype-confirmed.html" thr:count="1" thr:updated="2009-02-09T02:22:29-08:00" />
        <id>tag:typepad.com,2003:post-62401479</id>
        <published>2009-02-04T20:47:23-08:00</published>
        <updated>2009-02-04T20:46:52-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">It's likely that in the last ten days, somebody forwarded you this complaint letter to Virgin Airways: An excerpt from the frustrated traveler, just wanting to enjoy a decent meal aboard a recent Virgin flight: "I’ll try and explain how...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=-W4_5fA3AkU:5zs-d05__co:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=-W4_5fA3AkU:5zs-d05__co:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=-W4_5fA3AkU:5zs-d05__co:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=-W4_5fA3AkU:5zs-d05__co:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>What The New Forrester Brand Wave Report Says</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/01/what-forrester-says.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/01/what-forrester-says.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-61946540</id>
        <published>2009-01-27T11:41:31-08:00</published>
        <updated>2009-01-27T11:41:31-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Shameless Self Promotion" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Social Media" />
        
        


    <content type="html">Forrester's Brand Wave report just came out. Forrester publishes this report annually, and this year they rated half a dozen select 'enterprise-focused' social media analysis vendors (they decided to call it 'Listening Platforms' this year). The top 2 highlights? Our...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=wkjiY8MkHPc:EVgM3MsV5vQ:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=wkjiY8MkHPc:EVgM3MsV5vQ:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=wkjiY8MkHPc:EVgM3MsV5vQ:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=wkjiY8MkHPc:EVgM3MsV5vQ:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>The importance of sentiment in social media analysis</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/01/the-importance-of-sentiment-in-social-media-analysis-2.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2009/01/the-importance-of-sentiment-in-social-media-analysis-2.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-61657080</id>
        <published>2009-01-20T11:30:47-08:00</published>
        <updated>2009-01-20T11:30:47-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">At Andiamo Systems, we are continually working with our clients to determine new metrics to help them discover and act upon consumer conversations to increase their Return on Marketing Investment (ROMI). One major factor that our social media analysis includes...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=49Vdijzn0K4:qnDFNvPq-X4:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=49Vdijzn0K4:qnDFNvPq-X4:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=49Vdijzn0K4:qnDFNvPq-X4:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=49Vdijzn0K4:qnDFNvPq-X4:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
    <entry>
        <title>Using Twitter for quick focus group snapshots</title>
        <link rel="alternate" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2008/12/are-you-twittering-well-even-if-you-are-not-you-can-bet-that-people-may-be-tweeting-about-your-products-or-brands-so-just.html" />
        <link rel="replies" type="text/html" href="http://blog.andiamosystems.com/andiamo_word_of_mouth_mar/2008/12/are-you-twittering-well-even-if-you-are-not-you-can-bet-that-people-may-be-tweeting-about-your-products-or-brands-so-just.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-60612348</id>
        <published>2008-12-31T10:02:49-08:00</published>
        <updated>2008-12-31T10:02:49-08:00</updated>
        
        <author>
            <name>john hingley</name>
        </author>
        
        


    <content type="html">Are you Tweeting? Well, even if you are not, you can bet that people may be Tweeting about your products or brands on Twitter. So just like with all forms of social media, even if you are not actively participating...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=cJXMi8x-3Mo:LttECMJ7hnQ:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=cJXMi8x-3Mo:LttECMJ7hnQ:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:gIN9vFwOqvQ"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?i=cJXMi8x-3Mo:LttECMJ7hnQ:gIN9vFwOqvQ" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?a=cJXMi8x-3Mo:LttECMJ7hnQ:TzevzKxY174"&gt;&lt;img src="http://feeds.feedburner.com/~ff/Andiamo-WordOfMouthMarketingBlog?d=TzevzKxY174" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;</content></entry>
 
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