IVR and Call Center News and Press from Angel.com 38.938664-77.221965 October 1, 2007 - Capture Phone Leads Directly Into Your CRM With LeadByFone - Salesforce.com Blog http://feeds.feedburner.com/~r/AngelIVRNews/~3/164242980/marketing-secre.html The art of lead capture is all about compelling landing pages integrated behind-the-scenes with an efficient, reliable way to enter and track leads in your CRM system.<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=OFw4N7x8"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=OFw4N7x8" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Jxm04wDu"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Jxm04wDu" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=yDz06Msc"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=yDz06Msc" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=LGUY0MUK"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=LGUY0MUK" border="0"></img></a> </div>http://blogs.salesforce.com/the_appexchange_blog/2007/10/marketing-secre.html August 22, 2007 - Overcoming Misconceptions about IVR, an interview with Steve Brown - TMCnet http://feeds.feedburner.com/~r/AngelIVRNews/~3/147821000/9870-overcoming-misconceptions-ivr.htm Interactive Voice Response (IVR) systems have come under criticism for being too complex and poorly designed, thus defeating the purpose for which they're intended. But a personalized approach to IVR...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=taHuYMpZ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=taHuYMpZ" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Ok3v39mb"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Ok3v39mb" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=23kRnGTQ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=23kRnGTQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=pzV9trXF"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=pzV9trXF" border="0"></img></a> </div>IVRhttp://www.tmcnet.com/channels/call-center-software/articles/9870-overcoming-misconceptions-ivr.htm August 15, 2007 - Parature Selects Angel.com’s Virtual Call Center http://feeds.feedburner.com/~r/AngelIVRNews/~3/144417590/pr8-15-07.jsp Angel.com Technology Chosen by Leader in On-Demand Customer Support<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=VWbXd411"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=VWbXd411" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=7IqlXyoo"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=7IqlXyoo" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=cZv0okwO"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=cZv0okwO" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=TM2CPBDA"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=TM2CPBDA" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr8-15-07.jsp August 8, 2007 - MedApps Implements Healthcare Anywhere Program Using Angel.com IVR Application http://feeds.feedburner.com/~r/AngelIVRNews/~3/141632275/pr8-8-07.jsp Angel.com Application Facilitates Potentially Life-Saving Alerts to Patients<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=DkWAoF4e"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=DkWAoF4e" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Qbe4mYrv"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Qbe4mYrv" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ZFTL4Xox"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ZFTL4Xox" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=3Eh2Tewj"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=3Eh2Tewj" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr8-8-07.jsp August 1, 2007 - Advantages of SaaS for the Call Center http://feeds.feedburner.com/~r/AngelIVRNews/~3/140066393/story.xhtml Adoption of the software as a service (SaaS) model is rapidly increasing across the enterprise, but particularly in the call center as companies are discovering the advantages today's hosted...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=OW1G1x4H"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=OW1G1x4H" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=DBeEu6sz"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=DBeEu6sz" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=LGKRDjsV"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=LGKRDjsV" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=JbLkPwNO"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=JbLkPwNO" border="0"></img></a> </div>http://www.cio-today.com/story.xhtml?story_id=00100024U2TW June 21, 2007 - The International Republican Institute Leverages Angel.com IVR Solution to Strengthen Democracy in Nigeria http://feeds.feedburner.com/~r/AngelIVRNews/~3/126746128/iri.jsp The International Republican Institute (IRI) is a nonprofit, nonpartisan organization committed to advancing freedom and democracy worldwide. Among its many activities, the IRI sends delegates to...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=fNRsBKre"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=fNRsBKre" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=zcVd97r7"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=zcVd97r7" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=681qEfxh"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=681qEfxh" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=TVzaio0y"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=TVzaio0y" border="0"></img></a> </div>IRIhttp://www.angel.com/customers/iri.jsp June 1, 2007 - SpeechTek Magazine: Mood Rings Are Back http://feeds.feedburner.com/~r/AngelIVRNews/~3/126746128/iri.jsp Ambient was researching possible solutions for its call center when it stumbled across Angel.com on the Web. While the company was excited about the possibilities that speech technologies could...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=fNRsBKre"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=fNRsBKre" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=zcVd97r7"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=zcVd97r7" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=681qEfxh"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=681qEfxh" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=TVzaio0y"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=TVzaio0y" border="0"></img></a> </div>http://www.angel.com/customers/iri.jsp June 5, 2007 - American Society of Composers, Authors and Publishers (ASCAP) Selects Angel.com for IVR Application to Speech-Enable Salesforce.com Solution http://feeds.feedburner.com/~r/AngelIVRNews/~3/122304835/pr6-5-07.jsp Angel.com Technology Allows ASCAP Field Agents to Update Salesforce.com Records Anytime With a Simple Call<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=1ZBTo67e"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=1ZBTo67e" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=mBkIJIUV"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=mBkIJIUV" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=GSHmdb8O"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=GSHmdb8O" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=gsIgD7GD"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=gsIgD7GD" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr6-5-07.jsp May 24, 2007 - U.S. Army Selects Angel.com for Wounded Soldiers Hotline http://feeds.feedburner.com/~r/AngelIVRNews/~3/119369621/us-army.jsp In the wake of the Walter Reed Crisis, the U.S. Army turned to Angel.com to quickly create a call center to respond to the medical inquiries and concerns of the soldiers and their families<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=MSoerBEX"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=MSoerBEX" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Kt5HaGbY"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Kt5HaGbY" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=gO6FMtQF"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=gO6FMtQF" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=5qVPSDiZ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=5qVPSDiZ" border="0"></img></a> </div>http://www.angel.com/customers/us-army.jsp March 22, 2007 - Angel.com’s Virtual Call Center Now Used by Ambient Devices; IVR Automates Many Common Customer Queries http://feeds.feedburner.com/~r/AngelIVRNews/~3/119369622/pr3-22-07.jsp Ambient Also Leverages Angel.com Technology for New Customer Order Line for Decreased Caller Wait Times<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=BPhyDuT7"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=BPhyDuT7" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=sATPiy3O"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=sATPiy3O" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Daidcv59"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Daidcv59" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Oj8Bx0uy"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Oj8Bx0uy" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr3-22-07.jsp February 21, 2007 - Entrepreneur Magazine – Angel.com puts a positive spin on negative publicity http://feeds.feedburner.com/~r/AngelIVRNews/~3/102586402/174720.html <br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=tCaBQyJv"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=tCaBQyJv" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=YIsS021n"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=YIsS021n" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=7HAjKEjU"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=7HAjKEjU" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=YbgX5QlE"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=YbgX5QlE" border="0"></img></a> </div>http://www.entrepreneur.com/magazine/entrepreneur/2007/march/174720.html February 2, 2007 - Angel.com Names Telecom Industry Veteran Dave Rennyson New Vice President of Sales http://feeds.feedburner.com/~r/AngelIVRNews/~3/85807544/pr2-2-07.jsp Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, today announced the hiring of Dave Rennyson as its new Vice President of Sales. A 16-year...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=GEvFnLRy"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=GEvFnLRy" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=M6pRLp9t"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=M6pRLp9t" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ZjXtv1f6"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ZjXtv1f6" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=tS4kWkmR"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=tS4kWkmR" border="0"></img></a> </div>IVRhttp://www.angel.com/company/press-release/pr2-2-07.jsp January 15, 2007 - ReachByFone Named App of the Week by Salesforce.com http://feeds.feedburner.com/~r/AngelIVRNews/~3/76019757/app-of-the-week.jsp ReachByFone is Angel.com’s fifth integration with Salesforce.com, and it enables Salesforce.com users to place outbound calls by clicking on a phone number within a lead record.<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=JiOhIvaF"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=JiOhIvaF" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=4Y3SkyeR"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=4Y3SkyeR" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=kPlt1CT5"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=kPlt1CT5" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=tJAxtEOY"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=tJAxtEOY" border="0"></img></a> </div>http://www.angel.com/company/news/app-of-the-week.jsp November 29, 2006 - New Emergency Notification Product - EvacuTrack - Leverages Angel.com IVR Technology to Create a New, Reliable Method to Communicate Amid Chaos http://feeds.feedburner.com/~r/AngelIVRNews/~3/76019759/pr11-29-06.jsp EvacuTrack gives individuals, families and businesses a simple, on-line solution to manage their own Emergency Preparedness and ensure peace of mind. Powered by Angel.com's Outbound IVR, EvacuTrack's...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=BLM2F8Qy"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=BLM2F8Qy" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=OWEDLFmD"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=OWEDLFmD" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=h9u00hbG"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=h9u00hbG" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=zVidSxNb"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=zVidSxNb" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr11-29-06.jsp November 20, 2006 - Spark parent, community involvement using hi-tech innovation http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893449/compliance-nochild.jsp Proven to improve curriculum, assessment and teaching, technology continues to be a driving force behind student achievement efforts under NCLB. That’s why it’s critical for your district to continue...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ZnddJmsZ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ZnddJmsZ" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ekiv2RTC"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ekiv2RTC" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=NtbQ7h2P"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=NtbQ7h2P" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=QReBj3iN"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=QReBj3iN" border="0"></img></a> </div>http://www.angel.com/company/news/compliance-nochild.jsp November 12, 2006 - Navigating the Automated-Phone-System Maze http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893450/2003391831_voicemailweb12.html The Only National Voter Protection Line Staffed by Live Agents Relies on Angel.com Virtual Call Center to Manage and Track Thousands of Election Related Calls<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=8mZjkIGj"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=8mZjkIGj" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=RMUf9jpA"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=RMUf9jpA" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=O2NnQawQ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=O2NnQawQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=oec3JMWM"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=oec3JMWM" border="0"></img></a> </div>http://seattletimes.nwsource.com/html/living/2003391831_voicemailweb12.html November 6, 2006 - National Voter Protection Hotline Powered by Angel.com http://feeds.feedburner.com/~r/AngelIVRNews/~3/76019761/pr11-6-06.jsp 866-OUR-VOTE - Hotline Allows Voters Nationwide to Report Problems and Receive Help; Angel.com Technology in Use to Ensure Fairness on Election Day<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=t3Z4Hfc6"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=t3Z4Hfc6" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Vl6vo1KQ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Vl6vo1KQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=iMTr7zPe"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=iMTr7zPe" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=rx1O5zmI"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=rx1O5zmI" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr11-6-06.jsp October 9, 2006 - Mollen Immunization Clinics Deploys Angel.com On-Demand IVR Solution via Salesforce.com's AppExchange to Facilitate Flu Vaccinations http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893452/pr10-9-06b.jsp SurveyByFone by Angel.com Enables Mollen Field Personnel to Track and Transfer Data to Their Salesforce.com account<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=flXFmdw9"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=flXFmdw9" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=nsl9kKc9"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=nsl9kKc9" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=tK01MxSU"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=tK01MxSU" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=GTiQqWK9"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=GTiQqWK9" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr10-9-06b.jsp October 9, 2006 - New IVR Solutions LeadByFone and RecordByFone by Angel.com Now Available on Salesforce.com's AppExchange http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893453/pr10-9-06.jsp New Solutions Allow Salesforce.com Users to Phone-Enable Critical Lead Generation and Prospecting Functions within Their Salesforce Implementations<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=vzEH0ust"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=vzEH0ust" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ADZHmNgK"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ADZHmNgK" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=m1iuXDzI"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=m1iuXDzI" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=rILzJeu6"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=rILzJeu6" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr10-9-06.jsp August 7, 2006 - Angel.com Announces Availability of Outbound IVR at SpeechTEK http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893454/pr8-7-06.jsp New Solution Allows for Creation of Interactive Outbound Calling Campaigns for Proactive Customer Service<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=8dc3WmtB"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=8dc3WmtB" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=nP5XMytU"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=nP5XMytU" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=66SXl22A"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=66SXl22A" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=8MY1Z6iw"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=8MY1Z6iw" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr8-7-06.jsp July 20, 2006 - Restaurant Momentum Continues for Angel.com as Cosi Joins Buca di Beppo and Captain D’s Seafood as National Brands Selecting Angel.com for IVR Applications http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893454/pr8-7-06.jsp Cosi Selects Angel.com to Introduce New Phone-Based Benefits Enrollment Application<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=8dc3WmtB"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=8dc3WmtB" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=nP5XMytU"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=nP5XMytU" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=66SXl22A"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=66SXl22A" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=8MY1Z6iw"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=8MY1Z6iw" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr8-7-06.jsp June 5, 2006 - When Angels Fight - CEO vs. Consumer Advocate http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893455/Washington-Smart-CEO.pdf Angel.com CEO Mike Zirngibl responds to a hostile assault from a consumer advocate with his own counterstrike<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=XCf3Zu5O"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=XCf3Zu5O" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=aH6yu93v"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=aH6yu93v" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=oqQuZViu"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=oqQuZViu" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=gNZms8Hc"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=gNZms8Hc" border="0"></img></a> </div>http://www.angel.com/company/news/Washington-Smart-CEO.pdf May 24, 2006 - Angel.com Uses the Salesforce.com AppExchange to Launch SupportByFone http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893456/pr5-24-06.jsp An IVR and Contact Center Solution that Allows Salesforce.com Customers and Partners to Phone-Enable Their Salesforce Service and Support Offerings<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=xCIs6CQy"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=xCIs6CQy" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=jvG6LFRe"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=jvG6LFRe" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=BvP6iTRE"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=BvP6iTRE" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=TTy9Xv8D"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=TTy9Xv8D" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr5-24-06.jsp May 1, 2006 - New Hires Speak Up http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893457/FamilyDollar.pdf IVR helps Family Dollar collect HR data at even the most tech-challenged locations<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=e01DTcqM"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=e01DTcqM" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ivY2k4VV"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ivY2k4VV" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=ICuHLUh4"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=ICuHLUh4" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=wZPNghjL"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=wZPNghjL" border="0"></img></a> </div>http://www.angel.com/company/news/FamilyDollar.pdf April 26, 2006 - Angel.com and Skype Bring IVR Solutions to More Than 94 Million Skype Users Worldwide http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893458/pr4-26-06.jsp Skype Users Gain Access to Angel.com's Online Toolkit to Build and Deploy Interactive Voice Services<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=XXgkgzPf"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=XXgkgzPf" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=7UtXilOv"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=7UtXilOv" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=Ou2ayLpg"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=Ou2ayLpg" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=vCh5tRN5"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=vCh5tRN5" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr4-26-06.jsp March 7, 2006 - Angel.com and National Directory Information Services Join Forces to Serve Pharmaceutical Companies with IVR Solution for New Marketing Program http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893459/pr3-7-06.jsp Companies Create Application for Activation of Co-Pay Reduction Cards for New Prescriptions and Collection of Survey Data<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=S0ngmlHq"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=S0ngmlHq" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=cB3chj8H"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=cB3chj8H" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=i2pz9bp5"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=i2pz9bp5" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=dnoTtdOq"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=dnoTtdOq" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr3-7-06.jsp February 28, 2006 - Family Dollar Turns to Angel.com to Create a New IVR Information and Registration Phone Line for Employees http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893460/pr2-28-06.jsp National Retailer with more than 42,000 Employees Leverages Angel.com Technology to Provide New Hires with Orientation and Ongoing Training Information<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=OdukzfWu"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=OdukzfWu" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=rgKu8keO"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=rgKu8keO" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=zkGRARsK"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=zkGRARsK" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=NoQW3PdB"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=NoQW3PdB" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr2-28-06.jsp February 15, 2006 - South49 Solutions Integrates Angel.com's Site Builder Into NaturalInsight(sm) - a Distributed Workforce Management Application With Dynamic IVR Features http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893461/pr2-15-06.jsp Thousands of NaturalInsight Users Enabled With a Voice Interface to Report Tasks<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=3evcvAYc"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=3evcvAYc" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=LDY7imTH"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=LDY7imTH" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=gkvdHKq2"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=gkvdHKq2" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=1Pm5MXH2"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=1Pm5MXH2" border="0"></img></a> </div>http://www.angel.com/company/press-release/pr2-15-06.jsp January 18, 2006 - The Great Escape from Voice Jail http://feeds.feedburner.com/~r/AngelIVRNews/~3/51893462/story.xhtml Companies that rely on automated call centers have been weathering a consumer backlash in recent weeks. For all its benefit to businesses, the technology that greets callers of help lines often...<br/> <br/> IVR and Call Center new functionalities, new applications and new customer uses from Angel.com's news and press section.<div class="feedflare"> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=99HOmsXZ"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=99HOmsXZ" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=1wc5iWoM"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=1wc5iWoM" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=qcVT9Qgf"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=qcVT9Qgf" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/AngelIVRNews?a=juKbopRx"><img src="http://feeds.feedburner.com/~f/AngelIVRNews?i=juKbopRx" border="0"></img></a> </div>http://www.cio-today.com/story.xhtml?story_id=10300002IEFN IVR and Call Center News and Press from Angel.com gives you the latest press releases and news articles related to and covering Angel.com's IVR and Call Center technologies, new functionalities and interesting customers.