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<title>Ann Oliveri</title>
<link>http://www.zenofassociations.com/</link>
<description>The Zen of Associations</description>
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<title>Why You Need a Leadership Coach</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/k74Fd0Wd_EQ/why-you-need-a-leadership-coach.html</link>
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<description>"Your reports are not your friends. To get the truth about how you're running your company, you'll need someone with an outside perspective." Writing for Inc., John Baldoni reports that a recent survey of executive coaches confirmed his own assessment....</description>
<content:encoded><![CDATA[<p>&quot;Your reports are not your friends. To get the truth about how you&#39;re  running your company, you&#39;ll need someone with an outside perspective.&quot;&#0160;</p>
<p><a href="http://www.annolivericonsulting.com/.a/6a00d8341d7f0c53ef016760693a69970b-pi" style="float: left;"><img alt="Inclogo" class="asset  asset-image at-xid-6a00d8341d7f0c53ef016760693a69970b" src="http://www.annolivericonsulting.com/.a/6a00d8341d7f0c53ef016760693a69970b-120wi" style="margin: 0px 5px 5px 0px;" title="Inclogo" /></a>Writing for <em>Inc.</em>, <a href="http://www.inc.com/john-baldoni/why-you-need-an-executive-coach.html" target="_self" title="inc">John Baldoni </a>reports that a recent survey of executive coaches confirmed his own assessment. Two thirds of coaches he surveyed say their engagements involved being  a trusted advisor able to provide much needed objectivity.</p>
<p>A coach is both a thinking partner and confidential adviser, someone you can count on to give it to you straight.&#0160; With just the right balance of challenge and support, you can assure your continued development as a leader and as a human being.</p>
<p>That&#39;s why I have a coach and hope you do too.</p><div class="feedflare">
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</div><img src="http://feeds.feedburner.com/~r/AnnOliveri/~4/k74Fd0Wd_EQ" height="1" width="1"/>]]></content:encoded>


<category>Change Cubed</category>
<category>Leadership Laboratory</category>
<category>Magazines</category>

<dc:creator>Ann</dc:creator>
<pubDate>Thu, 12 Jan 2012 11:17:22 -0500</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2012/01/why-you-need-a-leadership-coach.html</feedburner:origLink></item>
<item>
<title>Form Follows Funding</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/XpkBof7uOZg/form-follows-funding.html</link>
<guid isPermaLink="false">http://www.zenofassociations.com/2012/01/form-follows-funding.html</guid>
<description>Clay Shirky neatly summarizes the state of the newspaper business and offers a succinct analysis of the economic future of content in "Newspapers, Paywalls and Core Users." "There has never been a mass market for good journalism in this country....</description>
<content:encoded><![CDATA[<p><span style="font-size: 10pt;">Clay Shirky neatly summarizes the state of the newspaper business and offers a succinct analysis of the economic future of content in &quot;<a href="http://www.shirky.com/weblog/2012/01/newspapers-paywalls-and-core-users/" target="_self" title="News">Newspapers, Paywalls and Core Users</a>.&quot;&#0160; <br /></span></p>
<p><span style="font-size: 10pt;">&quot;There has never been a mass market for good journalism in this  country. What there used to be was a mass market for print ads, coupled  with a mass market for a physical bundle of entertainment, opinion, and  information; these were tied to an institutional agreement to subsidize a  modicum of real journalism. </span></p>
<p><span style="font-size: 10pt;">&quot;In that mass market, the opinions of the  politically engaged readers didn’t matter much, outnumbered as they were  by people checking their horoscopes. This suited advertisers fine; they  have always preferred a centrist and distanced political outlook, the  better not to alienate potential customers. When the politically engaged  readers are also the only paying readers, however, their opinion will  come to matter more, and in ways that will sometimes contradict the  advertisers’ desires for anodyne coverage.</span></p>
<p><span style="font-size: 10pt;">&quot;It will take time for the economic weight of those users to affect  the organizational form of the paper, but slowly slowly, form follows  funding. For the moment at least, the most promising experiment in user  support means forgoing mass in favor of passion; this may be the year  where we see how papers figure out how to reward the people most  committed to their long-term survival.&quot;</span></p>
<p><span style="font-size: 10pt;">Reminds  me of the dilemma created by those who continue to view association  members as customers, board members as owners, and&#0160; staff as hired guns.<br /></span></p>
<p><span style="font-size: 10pt;">Aren&#39;t Shirky&#39;s &quot;politically engaged readers&quot; the same as actively involved members?&#0160; The 15% who show up? What if we too could finally forego &quot;mass in favor of passion&quot; and reward the people most committed to (our) long-term survival?&quot;</span></p>
<p>&#0160;</p><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/AnnOliveri?a=XpkBof7uOZg:4Yrqd0pjM-M:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/AnnOliveri?d=yIl2AUoC8zA" border="0"></img></a>
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<category>Change Cubed</category>
<category>Weblogs</category>

<dc:creator>Ann</dc:creator>
<pubDate>Sat, 07 Jan 2012 09:51:59 -0500</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2012/01/form-follows-funding.html</feedburner:origLink></item>
<item>
<title>The Joy of Quiet</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/hJ1GPohDhSo/my-entry.html</link>
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<description>Pico Iyer gives us the latest marketing trend: silence. "ABOUT a year ago, I flew to Singapore to join the writer Malcolm Gladwell, the fashion designer Marc Ecko and the graphic designer Stefan Sagmeister in addressing a group of advertising...</description>
<content:encoded><![CDATA[<p><a href="http://www.annolivericonsulting.com/.a/6a00d8341d7f0c53ef015438a2dc50970c-pi" style="float: left;"><img alt="IStock_000004692000XSmall" class="asset  asset-image at-xid-6a00d8341d7f0c53ef015438a2dc50970c" src="http://www.annolivericonsulting.com/.a/6a00d8341d7f0c53ef015438a2dc50970c-120wi" style="margin: 0px 5px 5px 0px;" title="IStock_000004692000XSmall" /></a>Pico Iyer gives us the latest marketing trend: silence.&#0160;&#0160;</p>
<p>&quot;ABOUT a year ago, I flew to Singapore to join the writer Malcolm  Gladwell, the fashion designer Marc Ecko and the graphic designer Stefan  Sagmeister in addressing a group of advertising people on “Marketing to  the Child of Tomorrow.” Soon after I arrived, the chief executive of  the agency that had invited us took me aside. What he was most  interested in, he began — I braced myself for mention of some  next-generation stealth campaign — was stillness.&quot;</p>
<p>His <em>New York Times</em> op-ed, <em><a href="http://www.nytimes.com/2012/01/01/opinion/sunday/the-joy-of-quiet.html" target="_self" title="Quiet">The Joy of Quiet,</a> </em>summarizes all my wishes for you.</p>
<p>&#0160;</p><div class="feedflare">
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<category>Change Cubed</category>
<category>Life Log</category>

<dc:creator>Ann</dc:creator>
<pubDate>Mon, 02 Jan 2012 09:49:18 -0500</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2012/01/my-entry.html</feedburner:origLink></item>
<item>
<title>I Don't Understand What Anyone Is Saying </title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/SkRxmApkgpM/i-dont-understand-what-anyone-is-saying-anymore-dan-pallotta-harvard-business-review.html</link>
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<description>No one rants like Dan Pallotta. His latest blog post is a classic:I Don't Understand What Anyone Is Saying Anymore - Dan Pallotta - Harvard Business Review.</description>
<content:encoded><![CDATA[<p>No one rants like Dan Pallotta.&#0160; His latest blog post is a classic:<a href="http://blogs.hbr.org/pallotta/2011/12/i-dont-understand-what-anyone.html#.Tt0GRxvUtMA.typepad" title="I Don&#39;t Understand What Anyone Is Saying Anymore - Dan Pallotta - Harvard Business Review">I Don&#39;t Understand What Anyone Is Saying Anymore - Dan Pallotta - Harvard Business Review</a>.</p><div class="feedflare">
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<dc:creator>Ann</dc:creator>
<pubDate>Mon, 05 Dec 2011 12:59:10 -0500</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/12/i-dont-understand-what-anyone-is-saying-anymore-dan-pallotta-harvard-business-review.html</feedburner:origLink></item>
<item>
<title>The Warning Signs of Defending the Status Quo</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/bCtF2SJ-Wqg/seths-blog-the-warning-signs-of-defending-the-status-quo.html</link>
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<description>Seth Godin nails the defenders of the status quo today and provides a list of warning signs that you are falling into that camp. See Seth's blog for the complete list, but here are three that leapt out at me....</description>
<content:encoded><![CDATA[<div>
<p>Seth Godin nails the <a href="http://sethgodin.typepad.com/seths_blog/2011/08/the-warning-signs-of-defending-the-status-quo.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+typepad%2Fsethsmainblog+%28Seth%27s+Blog%29&amp;utm_content=Google+Feedfetcher" target="_self" title="Seth">defenders of the status quo</a> today and provides a list of warning signs that you are falling into that camp.&#0160; See Seth&#39;s blog for the complete list, but here are three that leapt out at me.</p>
<p>&quot;When confronted with a new idea, do you:</p>
<ul>
<li>Grab onto the rare thing that could go wrong instead of amplifying the likely thing that will go right?</li>
<li>Focus on short-term costs instead of long-term benefits, because the short-term is more vivid for you?</li>
<li>Fight to retain benefits and status earned only through tenure and longevity?&quot;</li>
</ul>
</div>
<p>If you&#39;re finding yourself trapped into this way of thinking, apply Edward de Bono&#39;s <a href="http://en.wikipedia.org/wiki/Six_Thinking_Hats" target="_self" title="Six Hats"><em>Six Thinking Hats </em></a>discipline with your team and expand beyond your default &quot;black hat&quot; thinking.</p><div class="feedflare">
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</div><img src="http://feeds.feedburner.com/~r/AnnOliveri/~4/bCtF2SJ-Wqg" height="1" width="1"/>]]></content:encoded>


<category>Change Cubed</category>
<category>Weblogs</category>
<category>Zen of Associations</category>

<dc:creator>Ann</dc:creator>
<pubDate>Mon, 29 Aug 2011 09:59:50 -0400</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/08/seths-blog-the-warning-signs-of-defending-the-status-quo.html</feedburner:origLink></item>
<item>
<title>Bears in the Boardroom</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/PP5YdQ5SXpo/bears-in-the-boardroom.html</link>
<guid isPermaLink="false">http://www.zenofassociations.com/2011/08/bears-in-the-boardroom.html</guid>
<description>Reminders of childhood--teddy bears, crayons, children's drawings--support ethical behavior at work. So says Sreedhari Desai in the September Harvard Business Review. The finding: Adults are less likely to cheat and more likely to engage in “pro-social” behaviors when reminders of...</description>
<content:encoded><![CDATA[<p>Reminders of childhood--teddy bears, crayons, children&#39;s drawings--support ethical behavior at work.&#0160; So says <a href="http://hbr.org/2011/09/adults-behave-better-when-teddy-bears-are-in-the-room/ar/1" target="_self" title="Desai">Sreedhari Desai </a>in the September <em>Harvard Business Review.</em></p>
<p>
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&#0160;</p>
<p>&#0160;</p>
<p><strong>The finding:</strong> Adults are less likely to  cheat and more likely to engage in “pro-social” behaviors when reminders  of children, such as teddy bears and crayons, are present.</p>
<p><strong>The research: </strong> Sreedhari Desai and her research partner Francesca Gino had people play  classic psychology games in which the subjects controlled how much  money other people earned and could earn more themselves if they lied.  Half the participants were either in a room with children’s toys or  engaged in children’s activities. Across the board, those participants  lied less and were more generous than the control subjects.</p>
<p>Observations in a pysch lab aren&#39;t the real world, so the researchers cross-referenced corporate and geographical data to uncover the fact that &quot;if companies have five or more day-care centers,  nurseries, or kindergartens within a two-mile radius of their  headquarters, their charitable giving increases significantly.&quot;</p>
<p>Huh.</p>
<p>I have always relied on my bear as my standard for ethical behavior or at least a stern reminder to be a better person.&#0160; Nice to know he could do the same for your association. Better yet, why not ask everyone to bring their bears to work this week?</p><div class="feedflare">
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<category>Change Cubed</category>
<category>Leadership Laboratory</category>
<category>Magazines</category>
<category>Weblogs</category>

<dc:creator>Ann</dc:creator>
<pubDate>Thu, 25 Aug 2011 09:07:53 -0400</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/08/bears-in-the-boardroom.html</feedburner:origLink></item>
<item>
<title>Permission to Innovate</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/xArq7u9wC5I/permission-to-innovate.html</link>
<guid isPermaLink="false">http://www.zenofassociations.com/2011/08/permission-to-innovate.html</guid>
<description>What drives innovation at nonprofits? Kristina Jaskyte who studies nonprofits says: "It's more about who works for an organization." The human factor is critcal, and "almost as important as the resources an organization has." Transformational leaders capitalize on employees' creativity,...</description>
<content:encoded><![CDATA[<p>What drives innovation at nonprofits? Kristina Jaskyte who studies nonprofits says: &quot;It&#39;s more about who works for an organization.&quot; The human factor is critcal, and &quot;almost as important as the resources an organization has.&quot;<br /><br />Transformational leaders capitalize on employees&#39; creativity, Jaskyte says, &quot;challenging the process, inspiring shared vision, enabling others to  act, modeling the way, and encouraging the heart.&quot;<br /><br /><a href="http://www.ssireview.org/articles/entry/research_how_leaders_encourage_innovation/" target="_blank" title="Research: How Leaders Encourage Innovation (August 16, 2011) | Stanford Social Innovation Review">How Leaders Encourage Innovation </a>in the fall issue of <em>Stanford Social Innovation Review</em> summarizes her research and findings. The Georgia Center for Nonprofits interviewed Jaskyte on her work and you can read the pdf of that <a href="http://www.nonprofitsynergy.com/Viewpoint%20CV%20Aug%2005.pdf" target="_self" title="Jaskyte">interview</a> thanks to Google!</p><div class="feedflare">
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<category>Change Cubed</category>
<category>Leadership Laboratory</category>
<category>Magazines</category>

<dc:creator>Ann</dc:creator>
<pubDate>Wed, 24 Aug 2011 09:59:13 -0400</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/08/permission-to-innovate.html</feedburner:origLink></item>
<item>
<title>Are You A Curator?</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/nJGUcZM0w0s/museum-business-model.html</link>
<guid isPermaLink="false">http://www.zenofassociations.com/2011/08/museum-business-model.html</guid>
<description>Just as a modern art museum is clearly a modern art museum, so should a business--or your association--be clear about what it does and doesn't offer. That's Ray Weaver's idea as vetted on Harvard Business School's Working Knowledge this week....</description>
<content:encoded><![CDATA[<p>Just as a modern art museum is clearly a modern art museum, so should a business--or your association--be clear about what it does and doesn&#39;t offer.</p>
<p>That&#39;s Ray Weaver&#39;s idea as vetted on Harvard Business School&#39;s <a href="http://hbswk.hbs.edu/item/6770.html" target="_self" title="workingknowledge">Working Knowledge</a> this week. Weaver is an HBS assistant professor in marketing and is looking for comments on his concept.</p>
<p>&quot;Occasionally an organization does a great job of articulating what  it does and whom it&#39;s good for, and has the courage to acknowledge  explicitly the kinds of customers who might genuinely be better off  elsewhere,&quot; he says. &quot;This combination is rare but very powerful: an  acknowledgment that we can&#39;t be all things to all people; a clear and  unapologetic vision for and articulation of what we <em>do</em> stand for that dictates business practices throughout the organization; and a <em>genuine</em> interest in helping potential customers figure out if what we&#39;re selling is right for them.&quot;</p>
<p>Are you a curator?&#0160; Do you offer members a limited amount   of choices with a brief, engaging description of each   choice, and easily classified?</p><div class="feedflare">
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<category>Change Cubed</category>
<category>Weblogs</category>
<category>Zen of Associations</category>

<dc:creator>Ann</dc:creator>
<pubDate>Fri, 19 Aug 2011 08:57:28 -0400</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/08/museum-business-model.html</feedburner:origLink></item>
<item>
<title>The People Skills Test</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/ilLehFySgYw/the-people-skills-test.html</link>
<guid isPermaLink="false">http://www.zenofassociations.com/2011/07/the-people-skills-test.html</guid>
<description>How do you vet candidates for key positions? The New York Times reported this week on a method being deployed in medical school admissions processes that test for people skills, the multiple mini interview or MMI. It's "the admissions equivalent...</description>
<content:encoded><![CDATA[<p>How do you vet candidates for key positions?&#0160;</p>
<p>The <a href="http://www.nytimes.com/2011/07/11/health/policy/11docs.html?_r=1&amp;pagewanted=2" target="_self" title="People Skills Test"><em>New York Times </em></a>reported this week on a method being deployed in medical school admissions processes that test for people skills, the multiple mini interview or MMI.</p>
<p>It&#39;s &quot;the admissions equivalent of speed-dating: nine brief interviews that forced candidates to show they had the social skills to navigate a health care system in which good communication has become critical.&quot;&#0160; Each round is eight minutes and features a different ethical dilemma.</p>
<p>&quot;The most important part of the interviews are not a candidate&#39;s initial responses--there are no right or wrong answers--but how well they respond when someone disagrees with them... Candidates who jump to improper conclusions, fail to listen or are overly opinionated fare poorly because such behavior undermines teams. Those who respond appropriately to the emotional tenor of the interviewer or ask for more information do well...&quot;</p>
<p>&quot;When I entered medical school, it was all about being an individual expert,&quot; <a href="https://www.aamc.org/about/leadership/45068/kirch_bio.html" target="_self" title="bio">Dr. Darrell Kirch,</a> president and CEO of the Association of American Medical Colleges, said when interviewed for the story.&#0160; &quot;Now it&#39;s all about applying that expertise to team-based patient care.&quot;</p>
<p>The goal is to find those with the ability to work collaboratively with colleagues and establish trust with patients. And, &quot;candidate scores on multiple mini interviews have proved highly predictive of scores on medical licensing exams three to five years later that test doctors&#39; decision-making, patient interactions and cultural competency.&quot;</p>
<p>How could you deploy multi mini interviews as an assessment and learning tool?</p><div class="feedflare">
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<category>Change Cubed</category>
<category>Leadership Laboratory</category>

<dc:creator>Ann</dc:creator>
<pubDate>Wed, 13 Jul 2011 08:17:47 -0400</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/07/the-people-skills-test.html</feedburner:origLink></item>
<item>
<title>Google Yourself and Only Get You</title>
<link>http://feedproxy.google.com/~r/AnnOliveri/~3/IH4pQgnX5As/google-yourself-and-only-get-you.html</link>
<guid isPermaLink="false">http://www.zenofassociations.com/2011/06/google-yourself-and-only-get-you.html</guid>
<description>I can't complain. When I Google me, results link mostly to me with a few references to nice women in New Jersey and Australia. Pretty clear who's who. But if your name is more popular, it can get pretty confusing...</description>
<content:encoded><![CDATA[<p><a href="http://www.annolivericonsulting.com/.a/6a00d8341d7f0c53ef014e8922f97d970d-pi" style="float: left;"><img alt="AnnOliveri_QR_small" class="asset  asset-image at-xid-6a00d8341d7f0c53ef014e8922f97d970d" src="http://www.annolivericonsulting.com/.a/6a00d8341d7f0c53ef014e8922f97d970d-120wi" style="margin: 0px 5px 5px 0px;" title="AnnOliveri_QR_small" /></a> I can&#39;t complain.&#0160; When I Google me, results link mostly to me with a few references to nice women in New Jersey and Australia.&#0160; Pretty clear who&#39;s who.&#0160; But if your name is more popular, it can get pretty confusing or embarassing.&#0160;</p>
<p><a href="www.vizibility.com" target="_self" title="Vizibility">Visibility.com</a> provides a way to filter a Google search to produce only the results you want. &#0160; You get a link to your profile--<a href="http://vizibility.com/annoliveri">http://vizibility.com/annoliveri</a>-- and a QR signature, shown in this post.</p>
<p>The promise?&#0160; &quot;Create the most accurate search for yourself, your company, or your  products in minutes. Track interest with alerts whenever you’re Googled.&quot;</p>
<p>I&#39;m still cleaning up my results, so you&#39;ll still see a few references to Ms. Oliveri-Fusco and Annie Oliveri down under.&#0160; The popularity of the site, especially mid-day, means I get kicked out before I can save the changes.&#0160; But, hey, free is free.</p><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/AnnOliveri?a=IH4pQgnX5As:PN0QEw5r4G8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/AnnOliveri?d=yIl2AUoC8zA" border="0"></img></a>
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<category>Web/Tech</category>

<dc:creator>Ann</dc:creator>
<pubDate>Tue, 14 Jun 2011 13:21:12 -0400</pubDate>

<feedburner:origLink>http://www.zenofassociations.com/2011/06/google-yourself-and-only-get-you.html</feedburner:origLink></item>

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