Apple Quality Complaints

I will not buy Apple again

noreply@blogger.com (Editor) — Tue, 31 Jan 2012 01:21:00 +0000

I'm sorry but I own an iPad2 and the iPhone4 as well as the iPhone3 of which I gave away. These are my last purchases of any Apple product. It is impossible to even upgrade these items from the...

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Macbook Pro (13 ") battery failures

noreply@blogger.com (Editor) — Tue, 17 Jan 2012 00:01:00 +0000

Dear Apple support, on the website apple advertises the macbook pro batteries to last for over 5 years while still maintaining 80% of their initial capacity after 1000 cycles. I want to ask how...

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Apple Service in Malaysia

noreply@blogger.com (Editor) — Sun, 08 Jan 2012 07:24:00 +0000

This can only happen in Malaysia, I bought online an ipad (serial No.DQTFRH1PDKPH) on July 2011, In December I accidently drop my ipad and the screen was seriously cracked. I bought it to an Apple...

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Elitist service of Apple

noreply@blogger.com (Editor) — Sun, 08 Jan 2012 07:22:00 +0000

What seems most important is not the lack of quality service but the attitude that Mr. Wonderful has handed down as his legacy which goes back to a unique personal attitude of Mr. Wonderful (Steve...

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Love to see two class-action lawsuits arise against Apple

noreply@blogger.com (Editor) — Sat, 07 Jan 2012 09:33:00 +0000

I recently purchased an iMac. It runs Snow Leopard 10.6.8, and I don't wish to upgrade to the new OS, which sounds like a Vista-esque nightmare. I had a 90-day service guarantee and am still...

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A very unhappy user from Venice, Florida

noreply@blogger.com (Editor) — Fri, 06 Jan 2012 13:17:00 +0000

Since 2006 i have purchased 3 Apple computers. The first, a Macbook, experienced "intermittent blackouts" right out of the package. It took 2 trips to the Genius bar and a lot of internet research to...

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iPhone 4S

noreply@blogger.com (Editor) — Fri, 30 Dec 2011 01:12:00 +0000

My phone was bought in Australia, and I am using it in India. After having problems, I contacted Apple support, they guided me to do some changes in software, but the trouble still exist. I am still...

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iMac horror

noreply@blogger.com (Editor) — Tue, 27 Dec 2011 04:18:00 +0000

I could write an essay!!!...but I will try to be brief. I purchased an iMac in July 2006. Within a few months it was giving trouble by going slowly - it was taken to the Genius whoc kept it for a...

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Case Id: 271843172

noreply@blogger.com (Editor) — Fri, 16 Dec 2011 02:02:00 +0000

Respected Sir/Madam Apple being a pioneer brand and where the brand's impeccable reputation precedes it, I sure am disappointed with the service meted out to me by...

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FOLLOWING IS TODAYS LETTER TO Apple iTunes Support

noreply@blogger.com (Editor) — Thu, 15 Dec 2011 09:19:00 +0000

Make of it what you will. But I will say this, once a supported of apple, im now starting to loath them.. My experience with apple support, make a telco support call a pleasurable experience. Apple...

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Apple refuse to honor warranty

noreply@blogger.com (Editor) — Sat, 03 Dec 2011 04:46:00 +0000

The display is failing on my MBA. Took to Apple Store where tech/ manager pinches screen/ abuses computer MORE than it ever has been before then says that WE damaged the computer. Now.....the screen...

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iPod complaint

noreply@blogger.com (Editor) — Thu, 01 Dec 2011 21:59:00 +0000

This is Stavros Anagnostopoulos's story... What's the point of multitasking and where's the joy of all the things iPod offers.... if the battery lasts for a few hours if you listen to music and just...

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Apple support complaints

noreply@blogger.com (Editor) — Fri, 25 Nov 2011 00:16:00 +0000

My name is Rhener and I want to register a complaint with you. Three weeks ago my iPhone lost its display light while I was traveling in Madrid, so I went to technical support there. At the same...

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Over-charge for Lion OS

noreply@blogger.com (Editor) — Wed, 09 Nov 2011 02:00:00 +0000

Being new Mac users, we bought a Mac laptop and iPad 2 from the store in La Cantera, San Antonio, TX in August, 2011. Lion OS had been installed. A month later, we went back and bought a iMac. ...

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Apple customer service? what service?

noreply@blogger.com (Editor) — Fri, 04 Nov 2011 13:05:00 +0000

Below is my attempt at closing my account, as you can see it is not closed yet despite many requests. I want to shame them now. i have had in excess of 40,000 yen receipts from purchases on itunes,...

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Same issue with Macbook Pro 15' faulty logic board, my problem with them is the service as well, they seems don't care...

noreply@blogger.com (Editor) — Fri, 04 Nov 2011 13:04:00 +0000

My wife brought 2009 Macbook Pro 15', the internal speaker went bad sometime 2010 and I took it to Apple store to find out if they can fix it, they told me I need to replace logical board for $300,...

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Apple Genius wiped my files!

noreply@blogger.com (Editor) — Fri, 21 Oct 2011 11:14:00 +0000

I have to agree with you. I bought iMac recently... had some issues at the very beginning.. Ehen I callae customer support (for which I paid $169) the guy was very impatient and clearly not...

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Apple TV service horror story

noreply@blogger.com (Editor) — Sat, 17 Sep 2011 11:40:00 +0000

I guess I am the one at fault for choosing to live on a lake in Northern Minnesota. I wanted to buy an Apple tv or a competing product. I have liked other Apple products and had no problems. ...

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Apple took my money without my computer

noreply@blogger.com (Editor) — Fri, 16 Sep 2011 11:48:00 +0000

Thanks for running this blog, here's my story: For starters I'm a long time Apple fanboy, I have the ipods, iphone, mac, etc. Well it was time to get my girlfriend a computer and so we went straight...

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Service complaint

noreply@blogger.com (Editor) — Fri, 02 Sep 2011 12:57:00 +0000

Good afternoon, My name is Leandra Fatorelli. I went to digital inn store on August 11th. The fan of my macbook pro have problems. I told to the clerk that I was almost 100% sure that the...

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Very nice brand new MacBook Pro 15"… but totally dead

noreply@blogger.com (Editor) — Sun, 21 Aug 2011 13:40:00 +0000

On Aug 9 , 2011 I ordered online my next MacBook pro 15". Very expensive piece of work. I am switched from PC over 6 years ago and never was sorry about that... But not this time. It was my first...

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Don't buy a iPhone 4 - Reliability issues and a High Mortality Rate

noreply@blogger.com (Editor) — Wed, 17 Aug 2011 11:41:00 +0000

Bought a new iPhone 4 32GB from SingTel in Singapore. After only six weeks I had a hardware problem - message alert to restore my phone via iTunes - this could not be completed. Both Applecare and...

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I used to by Apple products but not any more

noreply@blogger.com (Editor) — Sat, 06 Aug 2011 22:06:00 +0000

For the price of a MAC you can buy up to three PC's. One primary and two backups!!! In addition, if something fails immediately upon receipt of the PC they even entertain replacing the unit with a...

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Brand new imac and wireless keyboard broken: Support is a joke!!!

noreply@blogger.com (Editor) — Sat, 06 Aug 2011 14:45:00 +0000

Hi, I switched to Apple from Windows less than 6 weeks ago. Yes, it is expensive, but the quality is supposed to be way superior. So now, after just a few weeks, I am having a major harddisk problem...

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The worst horror story ever!

noreply@blogger.com (Editor) — Fri, 05 Aug 2011 12:43:00 +0000

My Macbook Pro had a problem with the optical drive (dvd/cd drive). I'd insert a dvd or cd, it would stay in for 5 seconds and would then be spit out. This happened time and time again. It was...

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