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AppleCare products give you additional repair coverage and technical support. If you already bought an AppleCare product, you can manage it online.
If your Apple device needs repairs, you can go to an Apple Store, visit an Authorized Service Provider, or mail in your device. Whatever you choose, we’ll make sure your device works the way it should.
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
The members of our Apple Support Community can help answer your question. Or, if someone’s already asked, you can search for the best answer.
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Get help by phone, chat, or email, set up a repair, or make a Genius Bar reservation.
