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<channel>
	<title>Architel</title>
	
	<link>http://architel.com</link>
	<description>IT Support Made Simple!</description>
	<pubDate>Wed, 08 Oct 2008 02:17:58 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.5</generator>
	<language>en</language>
			<geo:lat>32.78643</geo:lat><geo:long>-96.819928</geo:long><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/ArchitelItSupportForSmallBusiness" type="application/rss+xml" /><feedburner:emailServiceId>512852</feedburner:emailServiceId><feedburner:feedburnerHostname>http://www.feedburner.com</feedburner:feedburnerHostname><item>
		<title>The Credit Crunch is Crushing Local IT Companies</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/414367398/</link>
		<comments>http://architel.com/2008/10/07/the-credit-crunch-is-crushing-local-it-companies/#comments</comments>
		<pubDate>Wed, 08 Oct 2008 02:16:37 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=553</guid>
		<description><![CDATA[You might be surprised, but more than 75% of all IT service providers utilize revolving lines of credit to finance their companies (Architel does not).  The average $5,000,000 IT service provider has $200,000 to $500,000 in a revolving credit facility.  Earlier this week the banks who provide these credit facilities, like Bank of America, have [...]]]></description>
			<content:encoded><![CDATA[<p>You might be surprised, but more than 75% of all IT service providers utilize revolving lines of credit to finance their companies (Architel does not).  The average $5,000,000 IT service provider has $200,000 to $500,000 in a revolving credit facility.  Earlier this week the banks who provide these credit facilities, like Bank of America, have contacted their clients and let them know that they may not be able to draw down on the these lines.  This means that these IT service providers may not be able to make payroll in the coming weeks.  In the IT services game, if you miss payroll, your best people will leave to find more stable positions.</p>
<p>We have witnessed two well known IT companies in Dallas miss payroll this week.  We are working with them to transition their clients AND their employees to Architel.  We are increasing our cash reserves in order to help other local IT companies in the event the credit crunch makes it impossible to meet their obligations to employees and clients.  If your IT provider is having problems or if you are an IT provider worried about short term cash needs please give us a call, we can help.</p>

<p><a href="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?a=q0WqfX"><img src="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?i=q0WqfX" border="0"></img></a></p><div class="feedflare">
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		<item>
		<title>Ike Preparations at Architel</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/391723342/</link>
		<comments>http://architel.com/2008/09/13/ike-preparations-at-architel/#comments</comments>
		<pubDate>Sat, 13 Sep 2008 18:38:09 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=552</guid>
		<description><![CDATA[Just a quick programming note, we have staff on-site at our INFOMART data center in the unlikely event of a power disruption.  If you experience an outage please call the help desk number 214.550.2002 and our on call tech will dispatch someone.
]]></description>
			<content:encoded><![CDATA[<p>Just a quick programming note, we have staff on-site at our INFOMART data center in the unlikely event of a power disruption.  If you experience an outage please call the help desk number 214.550.2002 and our on call tech will dispatch someone.</p>

<p><a href="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?a=GPOBDC"><img src="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?i=GPOBDC" border="0"></img></a></p><div class="feedflare">
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		<item>
		<title>Skeleton Staff at Architel Today in honor of Freedom Day!</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/389762669/</link>
		<comments>http://architel.com/2008/09/11/skeleton-staff-at-architel-today-in-honor-of-freedom-day/#comments</comments>
		<pubDate>Thu, 11 Sep 2008 15:47:37 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=551</guid>
		<description><![CDATA[
Architel has been a member of the Entrepreneurs Foundation of North Texas for several years.  Since the events of 9/11, each year the organization has remembered those who died and honored those who either gave or risked their lives to save others - now called Freedom Day.  This year Pam Gerber, the executive director of [...]]]></description>
			<content:encoded><![CDATA[<p><img class="reflect alignleft" style="float: left;" src="http://farm4.static.flickr.com/3146/2847910989_1bd1538698.jpg?v=0" alt="DSC_0100.JPG by you." width="301" height="200" /></p>
<p><a href="http://www.architel.com">Architel</a> has been a member of the Entrepreneurs Foundation of North Texas for several years.  Since the events of 9/11, each year the organization has remembered those who died and honored those who either gave or risked their lives to save others - now called Freedom Day.  This year Pam Gerber, the executive director of EFNT, thought we could celebrate Freedom Day by serving those who serve us - firemen.  Startups from around North Texas donned their red t-shirts and headed to various firehouses around the city.  Architel was assigned Firehouse 46 and our team is in the process of cleaning, painting, landscaping, replacing carpet, replacing countertops, refinishing wood lockers, tinting windows and whatever else our 50 person team can accomplish in a single day.  Here are some <a href="http://flickr.com/photos/alexmuse/sets/72157607232486273/">pictures from the event</a>.</p>

<p><a href="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?a=PCxCap"><img src="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?i=PCxCap" border="0"></img></a></p><div class="feedflare">
<a href="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?a=X8VRL"><img src="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?i=X8VRL" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?a=1JtzL"><img src="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?i=1JtzL" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?a=zRNhL"><img src="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?i=zRNhL" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?a=fBBHl"><img src="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?i=fBBHl" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?a=fXVml"><img src="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?i=fXVml" border="0"></img></a> <a href="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?a=kNwNl"><img src="http://feeds.feedburner.com/~f/ArchitelItSupportForSmallBusiness?i=kNwNl" border="0"></img></a>
</div><img src="http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~4/389762669" height="1" width="1"/>]]></content:encoded>
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		<item>
		<title>Google Chrome Not Ready for Business</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/387645943/</link>
		<comments>http://architel.com/2008/09/09/google-chrome-not-ready-for-business/#comments</comments>
		<pubDate>Tue, 09 Sep 2008 13:14:48 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=550</guid>
		<description><![CDATA[Unless you are a software developer, please don&#8217;t start using Google&#8217;s new browser (aka Chrome).  Why? Well it isn&#8217;t ready for business.  Here at Architel our engineers who tried using Chrome lost an hour a day in productive time.  Specifically, every third ticket update would result in a five minute &#8216;bouncing ball&#8217;.  We estimated that [...]]]></description>
			<content:encoded><![CDATA[<p>Unless you are a software developer, please don&#8217;t start using Google&#8217;s new browser (aka Chrome).  Why? Well it isn&#8217;t ready for business.  Here at Architel our engineers who tried using Chrome lost an hour a day in productive time.  Specifically, every third ticket update would result in a five minute &#8216;bouncing ball&#8217;.  We estimated that a single day of our engineers using Chrome cost us 30 man hours - almost a full week of productivity.  If we tried Chrome for an entire week we would lose five weeks of productivty and so on.  My advice?  Wait until version 1.0 of Chrome is released.</p>

<p><a href="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?a=mqdFJn"><img src="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?i=mqdFJn" border="0"></img></a></p><div class="feedflare">
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</div><img src="http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~4/387645943" height="1" width="1"/>]]></content:encoded>
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		<item>
		<title>Connectivity Risks in Dallas</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/384292826/</link>
		<comments>http://architel.com/2008/09/05/connectivity-risks-in-dallas/#comments</comments>
		<pubDate>Fri, 05 Sep 2008 15:56:44 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=549</guid>
		<description><![CDATA[This morning I had the chance to talk to a potential data center client who was concerned that most ISPs that service Dallas seem to be located in the INFOMART.  He felt that locating his equipment outside of the INFOMART would help lower this risk of downtime.  Of course I tried to explain that the [...]]]></description>
			<content:encoded><![CDATA[<p>This morning I had the chance to talk to a potential data center client who was concerned that most ISPs that service Dallas seem to be located in the INFOMART.  He felt that locating his equipment outside of the INFOMART would help lower this risk of downtime.  Of course I tried to explain that the opposite might be true.</p>
<p>I began by explaining that most of the long haul fiber entering Dallas hits the Electra POP near the AA center.   Originally leased (99 year lease) by Western Wireless, then IXC, who became Broadwing and ultimately purchased by Level (3), the small facility is home to most of the long haul fiber in Dallas.  There isn&#8217;t enough room in the POP for much besides basic optronics and simply muxing gear, so many carriers have connected their fiber to POPs built in 2323 Bryan St.  The building is full of carriers who use the building to light their fiber and sell capacity.  There are few colocation facilities in the building, but most of them are very full or very expensive.  As a result many of the ISPs connected their networks from 2323 Bryan St. to 1950 Stemmons (more commonly known as the INFOMART) a 1.4 million square foot building with huge floor plates.  Most of the internet routers in Dallas are in one or more facilities located in the INFOMART.</p>
<p>The net-net is that these three locations form a triangle of connectivity.  If any one of them is distrupted Dallas&#8217; various connections to the internet would likely go down.  Staying away from anyone of these locations may seem like a good idea, since in many ways they are great &#8216;targets&#8217;.  Ironically, the most likely scenario is that with all of the construction going on in Dallas (notice all of the cranes?) it is more likely that the local loops (the connections that run between buildings in our streets) will be cut accidently.  If the INFOMART is destroyed I imagine almost every internet connection in Dallas would be distrupted.  If the local loop between the INFOMART and your building is cut you are the only one who will be down.  I suspect you are 99% more likely of the later than the former and of course the former means you are down anyway&#8230;</p>
<p>My advice?  For colocation pick one of the main buildings: 2323 Bryan or INFOMART.</p>

<p><a href="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?a=DB2c88"><img src="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?i=DB2c88" border="0"></img></a></p><div class="feedflare">
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		<item>
		<title>iPhone not working this morning? Join the club</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/382624636/</link>
		<comments>http://architel.com/2008/09/03/iphone-not-working-this-morning-join-the-club/#comments</comments>
		<pubDate>Wed, 03 Sep 2008 20:09:58 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=548</guid>
		<description><![CDATA[Last week an AT&#38;T insider suggested that the sooner that all iPhone users upgraded to the new 2.0.2 update, the sooner iPhone users would be in connectivity nirvana. So far that doesn&#8217;t appear to be the case, with users in our all things Macintosh forum reporting that they&#8217;ve lost EDGE and/or HSDPA data service connectivity [...]]]></description>
			<content:encoded><![CDATA[<p>Last week <a href="http://www.dslreports.com/shownews/iPhone-Users-Greeted-With-Morning-Outage-97436">an AT&amp;T insider suggested</a> that the sooner that all iPhone users upgraded to the new 2.0.2 update, the sooner iPhone users would be in connectivity nirvana. So far that doesn&#8217;t appear to be the case, with users in our <a href="http://www.dslreports.com/forum/r20970033-iPhone-202-firmware-is-out-Please-post-outcome%7Estart=180">all things Macintosh forum</a> reporting that they&#8217;ve lost EDGE and/or HSDPA data service connectivity completely this morning. &#8220;Email, Safari, everything is toast,&#8221; complains one user. &#8220;No Edge connectivity at all,&#8221; complains another. It looks like this may not be specific to the iPhone, as other AT&amp;T customers say they&#8217;re also having connectivity issues. &#8220;We are aware of the reports, and we are looking into it,&#8221; AT&amp;T spokesman Brad Mays tells me.</p>
<p><strong>Update</strong>: AT&amp;T has this to say about this morning&#8217;s problems: &#8220;There was a routing issue affecting some wireless data use in the Northeast region. AT&amp;T technicians determined the cause and restored service at 11:56 a.m. EDT. Voice calling, text messaging and BlackBerry email were unaffected.&#8221;</p>
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<p><strong><a href="http://www.dslreports.com/shownews/iPhone-Users-Greeted-With-Morning-Outage-97436">reprinted from DSL Reports.</a><br />
</strong></p>

<p><a href="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?a=gm0WBL"><img src="http://feeds.feedburner.com/~a/ArchitelItSupportForSmallBusiness?i=gm0WBL" border="0"></img></a></p><div class="feedflare">
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		<item>
		<title>Architel’s single part number is a thing of the past!</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/375432311/</link>
		<comments>http://architel.com/2008/08/26/architels-single-part-number-is-a-thing-of-the-past/#comments</comments>
		<pubDate>Tue, 26 Aug 2008 18:18:33 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[Architel]]></category>

		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=545</guid>
		<description><![CDATA[Since 2003 we have touted the fact that we ONLY offered one part number for our fractional IT service.  Today I am proud (and a little sad) that no longer have a single part number.  Our managed services clients, as opposed to our SMB fractional IT clients really didn&#8217;t fit in our old &#8217;single part [...]]]></description>
			<content:encoded><![CDATA[<p>Since 2003 we have touted the fact that we ONLY offered one part number for our fractional IT service.  Today I am proud (and a little sad) that no longer have a single part number.  Our managed services clients, as opposed to our SMB fractional IT clients really didn&#8217;t fit in our old &#8217;single part number&#8217; model.  Effectively immediately we offer various part number for services ranging from:</p>
<ul>
<li><a href="http://architel.com/managed-services/managed-backup/">Online Backup</a></li>
<li><a href="http://architel.com/managed-services/managed-servers/">Managed Servers</a></li>
<li><a href="http://architel.com/managed-services/colocation/">Colocation</a></li>
</ul>
<p>We are currently looking for specialty sales people to market each of managed services.  If you are interested in applying please fill out our online application <a href="http://architel.com/jobs/">here</a>.</p>

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		<item>
		<title>An e-card from a friend or a computer virus?</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/369043699/</link>
		<comments>http://architel.com/2008/08/19/an-e-card-from-a-friend-or-a-computer-virus/#comments</comments>
		<pubDate>Tue, 19 Aug 2008 13:44:58 +0000</pubDate>
		<dc:creator>Shannon Barrett</dc:creator>
		
		<category><![CDATA[Architel]]></category>

		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=543</guid>
		<description><![CDATA[Have you received an email from a friend containing a free POSTCARD?  Maybe you should think twice before you open it!
For the past month Architel has been encountering problems with client workstations being bombarded by the so-called XP Antivirus 2008.
The XP Antivirus 2008 is one of the latest counterfeit antispyware programs floating around the internet. [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" style="float: right; border: 0;" src="http://farm4.static.flickr.com/3267/2777400057_47c1c50284_o.jpg" alt="" width="304" height="304" /><img src="file:///F:/My%20Documents/My%20Pictures/spyware.jpg" alt="" />Have you received an email from a friend containing a free POSTCARD?  Maybe you should think twice before you open it!</p>
<p>For the past month Architel has been encountering problems with client workstations being bombarded by the so-called XP Antivirus 2008.</p>
<p>The XP Antivirus 2008 is one of the latest counterfeit antispyware programs floating around the internet. XP Antivirus 2008 usually pops up after you installed a video codec that come with Trojan, malware and virus but recently we&#8217;ve seen it show up come via email with a subject line variatieon of &#8220;A POSTCARD FROM A FRIEND&#8221;.</p>
<p>XP Antivirus 2008 normally generates fake and misleading system popup error messages so end-users will be tricked into purchase XP Antivirus 2008.</p>
<p>All of our clients use anti-virus software but even the best AV software fully updated can be vulnerable.  Getting infected by this virus will at the very least cause you hours of lost work and frustation.  Most of the time a full system rebuild is required.</p>
<p>The best way to avoid being infected is to stay vigilant, avoid opening unsolicited attachements and if you have and question give us a call.</p>

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		<item>
		<title>Scott’s new friend!</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/359802243/</link>
		<comments>http://architel.com/2008/08/08/scotts-new-friend/#comments</comments>
		<pubDate>Fri, 08 Aug 2008 22:02:58 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=541</guid>
		<description><![CDATA[
]]></description>
			<content:encoded><![CDATA[<p><img src="http://farm4.static.flickr.com/3221/2745321276_cb94a1054e_b.jpg" alt="" width="500" height="580" /></p>

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		<item>
		<title>Architel is Hiring! Engineering and Support Roles</title>
		<link>http://feeds.feedburner.com/~r/ArchitelItSupportForSmallBusiness/~3/359435753/</link>
		<comments>http://architel.com/2008/08/08/architel-is-hiring-engineering-and-support-roles/#comments</comments>
		<pubDate>Fri, 08 Aug 2008 13:48:26 +0000</pubDate>
		<dc:creator>Alexander Muse</dc:creator>
		
		<category><![CDATA[Architel]]></category>

		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://architel.com/?p=540</guid>
		<description><![CDATA[Looking to work for a dynamic, hot, awesome, progressive, young, super, forward looking company? Good luck! How about finding a place where you can make a difference? Where you can actually change things? Where the people running the business don’t assume they know everything (well almost everything)? Architel might be the perfect place for you. [...]]]></description>
			<content:encoded><![CDATA[<p><img class="reflect alignleft" style="float: left;" src="http://www.texasstartupblog.com/files/2008/08/2732290494_4593be9fbb.jpg" alt="The Hulk by you." width="301" height="200" />Looking to work for a dynamic, hot, awesome, progressive, young, super, forward looking company? Good luck! How about finding a place where you can make a difference? Where you can actually change things? Where the people running the business don’t assume they know everything (well almost everything)? Architel might be the perfect place for you. We completed our expansion at the INFOMART creating more than 25 open seats that need smart engineering and support folks ready to make a change.  We also recruited an 8 year veteran of <a href="http://www.buchanan.com/">Buchanan Associates</a> to augment our operations management and help lead Architel past $10MM in revenue next year.   Open positions include <a href="http://startupblognetwork.jobamatic.com/a/jbb/job-details/26557">project management</a>, <a href="http://startupblognetwork.jobamatic.com/a/jbb/job-details/26558">senior systems engineers</a>, <a href="http://startupblognetwork.jobamatic.com/a/jbb/job-details/26556">field technicians</a> and <a href="http://startupblognetwork.jobamatic.com/a/jbb/job-details/26555">operation technicians</a>.</p>
<p>You can <span style="text-decoration: underline;"><strong><a href="../jobs/">apply online here</a></strong></span> or stop by our offices on the second floor of the INFOMART some time (our office has the 9′ Hulk in the waiting area - don’t worry, but please don’t make him angry)…</p>

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