I use a company that “specializes” in mortgage sites and hosting. Since I am in the process of applying everything I am learning, I saw fit to have my site graded by one of the many online tools available.

The tool showed that my site is coming up for both the www and non www versions of my domain. When I enquired with my host about doing a 301 for my domain to one version, they said

“There is nothing we or you can reset on the Xsites as this is beyond anything we have control over. We do not support any of this nor have the capability for any one else to have it”.

How much is it going to hurt me in SEO if I don’t get this fixed like the site grader suggested?

Alex

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Hi Alex

What you’re referring to here is domain canonicalization.

Search engines can sometimes index both www and non www versions of your domain, creating duplicate content headaches for you and also link popularity dilution. Therefore, it’s best for SEO purposes if you can stick with one version of your domain and make sure all links point to that version. The www version is my recommendation because most sites will link to you using that version anyway.

Judging by the response you got from your hosts, it sounds like they’re not familiar with the issue of domain canonicalization, which is concerning. If your site host won’t allow you to use a 301 to create a conditional redirect to your preferred version, you probably need to get a new host!

Alternatively, you can use the Canonical Link Element. You can also specify your preferred URL version in Google Webmaster Tools.

My blog post Does the canonicalization of my URL impact my search engine rankings? might also be of interest.

On behalf of the Canterbury Development Corporation, I presented a 3 hour SEO workshop to a group of small to medium business owners based in Christchurch. Nothing too unusual about that, I’ve run workshops before and have presented at conferences and seminars quite a few times over the years.

But what made today different was that it was the very first time I can remember NOT being nervous prior to the event.

Let me explain. I HATE public speaking. Ok, so most people hate it. But the idea of speaking in public makes me sweaty palms anxious and physically ill.  My legs wobble while I’m up on stage, I develop a deer-in-the-headlights stare and I tend to mumble or speak too fast in the hope that the whole ordeal will be over faster. Consequently, I’m not very good at it. Think Bridget Jones without the amusing vocabulary.

But I continue to accept speaking opportunities and MAKE myself go through it. Why? Because I don’t like things that scare me and I want to conquer the fear. I’ve had other people tell me that the more you speak in public, the better you get and the less it intimidates you, so I’ve followed their advice and keep saying YES to situations requiring me to address an audience.

Today, that persistence seems to have paid off. It’s true I was a little jittery yesterday as it dawned on me I would be speaking in front of an audience in a few hours, but that initial fear lasted about 20 minutes. I slept well last night and today, I woke up feeling great. A gym class in the morning got my adrenalin flowing and by the time 1pm rolled around I was feeling confident and, (for the very first time), actually excited about the idea of getting up in front of an audience. I kept waiting for the butterflies to announce themselves in my stomach but they never came!

I spoke more confidently than ever before, had fun with the attendees and enjoyed myself from start to finish. It helped that I had prepared really well, made my slides interesting and interactive, plus I had a very responsive audience. I’m sure all these things contributed, but after 10 years of public speaking terror,  today felt like a huge personal milestone and I’m very proud to have passed it.

Now, if I could just conquer my fear of clowns.

The advert appeared yesterday inside the game Farmville, encouraging players to become a fan of Bing in exchange for free farm cash (the virtual currency used within Farmville). As an incentive for players to act, Bing positioned themselves as the ideal search engine to help them win the game with tips and solutions for how best to use their crops and animals. Probably the cleverest part of the promotion was the fact that users could fan the Bing page without interrupting their game.

As a follow up, Microsoft’s social media team then set about creating dedicated updates for Farmville users on the Bing Facebook page.

The Bing Facebook page started the day yesterday with around 100,000 fans and that figure is now well above 500,000.

A client asked me to check results on about 30 of her company’s list of search terms (breast augmentation L.A.; breast augmentation Beverly Hills; nose job L.A. etc. etc.)

Question: am I going to get reliable results by just typing those terms into a Google search box on my computer — 90 miles away from the client — and noting the SERPs?

Charles

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Hi Charles

With Google Personalized Search, Google Social Search and Universal Search thrown into the mix, these days the SERPs that one person sees may not be the same SERPs another person sees – even if they are located in the same room!

If your client wants to know specific rankings, make sure you are logged out of any Google accounts and then run the checks. It might be faster if you use an online rank checking tool – you can find these listed under the tools category at SearchEngineWiki.com or by running a Google search.

BUT, if I were you, I would run those search terms through keyword research tools to make sure your client is targeting the right terms in the first place. It might be that she is targeting terms that very few people type into search engines, OR terms that are too competitive for her to achieve high rankings. Your keyword research might pinpoint better choices for her.

Good luck!

Hey Kalena,

What are your thoughts on having links to other pages of my web site at the bottom of each of my web pages? Will this help or hurt our rankings? Is this a more outdated practice?

Thanks! -Lisa

Hi Lisa,

Including Links within a site wide footer is a fairly common practice that has been around for a long time – and in fact has seen a bit of a resurgence in the designs of a lot of Web 2.0 sites.

Providing you are sensible in the use of these types of links they should help, rather than hurt your rankings.  In many cases the footer provides a logical place to provide links to the main sections of your site – and also allows you to include search engine friendly text based (and keyword rich) anchor text.

Footer links can make it easier for users to navigate your site – without having to scroll back to the top of the page.  However,  I recommend that you use footer links in moderation – I suggest a maximum of a dozen or so.  If there are too many (particularly if they are heavily keyword optimised) they can start to look spammy (to search engines as well as users) and may start to have a negative impact on rankings and conversions.

Google has also suggested that you should try and limit the number of links per page  to a maximum of about 100.  If you have a large number of links in your page footers this could become an issue.

As a general rule, if it’s good for your users it will be good for search rankings.  If you are thinking of doing anything to your site primarily for the benefit of the search engines rather than your users, then you should think long and hard before going ahead with it.

Andy Henderson
Ireckon Web Marketing

The deal will result in tweets appearing in Yahoo Search as well as other Yahoo properties such as the Yahoo Homepage, Yahoo Mail and Yahoo Sports. Yahoo will also integrate Twitter clients into their various applications so that Twitter users can tweet from within the Yahoo network.

The partnership announcement was delivered to media with an embargo, but within a few hours the story broke on the blogosphere and Yahoo pretty much gave the game away with the *clues* they posted on Twitter.

With a worldwide audience of 600 million, Yahoo offers Twitter significant exposure to add to their existing partnerships with the other major search giants Bing and Google.

A few years back, Cornell University ran an eye tracking study using undergraduate students to determine how people interact with Google SERPs. They instructed the students to perform searches in Google for 400 different queries, covering a diverse range of topics including movies, travel, music, politics, local and trivia.

Here’s the meat:

The study concluded that eye fixation on the first two listings took up half of the user’s attention span. After the second listing, the eye fixation dropped sharply. Search results 6 to 10 received roughly equal attention.

In terms of click through, nearly 80% of web searchers clicked on the top 3 search results, with  the top 5 spots receiving 88% of traffic. Most fascinating was that the difference in the number of clicks between position #1 and position #2 was over four times!

While the advent of Google personalized search, real time search and social search since the study has likely impacted these results somewhat, it still proves the power of holding a Top 5 position on Google, particularly a #1 if you can swing it.

Having recently attained a #1 position for a highly competitive search term where I’ve sat at position #2 for many months, I can personally vouch for the turbo boost impact of the top slot.

What about you? Have you noticed any trends that would verify the results of this study even today? Please share your observations in the comments.

Now keep your hands up if you’ve verified your site with Bing Webmaster Center? Oh dear.

Seems quite a few webmasters are concentrating on Google and forgetting about the other major search engines. If you want to understand how search engines interact with your site and find potential issues before they impact your traffic, you really need to verify your site and sitemaps with the big 3 and monitor your stats regularly.

Most people are familiar with Google Webmaster Tools and Yahoo Site Explorer, but today I want to give you a brief overview of Bing Webmaster Center.

To add a site to Bing Webmaster Center, simply login to your Bing account (or create a new one) and then type in a URL and a sitemap if you have one. You will be prompted to verify your site via either a meta verification tag you place in your home page header, or an XML file that you upload to your server.

Once you’ve verified your first site, you’ll see a dashboard that looks quite similar to Google Webmaster Tools, with the following tabs:

• Summary – lists the date Bing last crawled your site, the number of indexed pages, your domain score and the top 5 pages of your site.
• Profile – lists your URL, the verification process you used and the email address associated with your site.
• Crawl Issues – lists any issues Bing discovered while crawling and indexing your site, such as 404 errors, malware infections and long dynamic URLs.
• Backlinks – lists which webpages (including your own) are linking to your site.
• Outbound Links – lists the web pages your site is linking to.
• Keywords – allows you to see how your pages are performing in search results for specific keywords.
• Sitemaps – provides various ways for you to notify MSNBot of new sitemaps or when you change an existing sitemap.

The following additional tools are available when you’re logged into Webmaster Center:

• Robots.txt validator
• HTTP verifier
• Keyword research tool

So don’t ignore Bing Webmaster Center. Remember that Google is NOT the Internet.

The exact implementation is yet to be announced, but will involve Yahoo shifting their organic and paid search operations to Microsoft. Yahoo will then display primary search results from Bing and enhance them with Yahoo content.

From Yahoo’s official press release:

“Implementation of the deal is expected to begin in the coming days and will involve transitioning Yahoo!’s algorithmic and paid search platforms to Microsoft, with Yahoo! becoming the exclusive relationship sales force for both companies’ premium search advertisers globally. Once the transition is completed, the companies’ unified search marketplace will deliver improved innovation for consumers, better volume and efficiency for advertisers and better monetization opportunities for web publishers through a platform that contains a larger pool of search queries.”

Advertising for both companies will be managed by Microsoft’s adCenter platform (meaning the closure of Yahoo Search Marketing) and prices for all search ads will be set by AdCenter’s automated auction process.

According to a memo sent to all Yahoo advertisers today:

• Yahoo Search Marketing advertisers will log into one place – Microsoft’s adCenter – to manage campaigns, for greater efficiency and a better ROI.
• Yahoo is hoping to transition advertisers and partners in the U.S. prior to October 2010, but may wait until 2011 for efficiency reasons.
• Advertisers will reach users on Yahoo! and Microsoft sites as well as other premium partner sites, with a single buy on adCenter.
• Yahoo will give Search Marketing advertisers 3 months warning of any changes to take place.

The two search giants have created a web site dedicated to the partnership and Yahoo has implemented a Transition Center for advertisers.

What does it mean for the search industry? To use a silly dinosaur analogy, (because who doesn’t like those?), it means that Bing the Triceratops and Yahoo the Brontosaurus have just combined to become an aggressive Tyrannosaurus Rex that’s going on a hunt for the Google Gigantosaurus.

Should be quite a spectacle.

It all began last week when Read Write Web, (a very popular blog based here in New Zealand), published a post about Facebook’s new partnership with AOL called FB Wants to Be Your One True Login.

Apparently the post started ranking in the top Google SERPs for *facebook login*. Nothing wrong with that so far, it makes perfect sense given the post title and TrustRank the site has built up in Google.

BUT, all these strange and inappropriately angry comments with excessive use of exclamation marks began appearing on the RWW post.

Comments like this:

“When can we log in?”

“I don’t like the new facebook. Why fix something that isn’t broken. this really sucks..”

“I just want to log in to Facebook – what with the red color and all?”

“Quit this crap and let me sign in!

“All I wanted to do was LOG IN TO MY FACE BOOK ACCOUNT! I don’t like this new way! “If it an’t broke why fix it?”

“Can we log into face book? This is crazy I want to get all my info off and be done with this.”

“How do you get in?”

“I just want to get into my Facebook page.”

“This is such a mess I can’t do a thing on my facebook . The changes you have made are ridiculous,I can’t even login!!!!!I am very upset!!!”

“I was just learning,why would you mess it up?”

“All I want to do is log in, this sucks!!!!!!!!!!!!!!!!!”

“The new facebook sucks> NOW LET ME IN.”

RWW staff were confused at first, but then it dawned on them. Instead of bookmarking Facebook.com or entering www.facebook.com in their browser address bar like anyone with half a brain, all these commenters were apparently typing *facebook login* into Google whenever they wanted to login to Facebook and then clicking randomly on one of the results. The RWW post just happened to be the one they clicked on.

Having arrived at the Read Write Web post about Facebook, they somehow thought it WAS the *new* Facebook, despite the completely different color, design and the very clear Read Write Web heading at the top of the page. Not only did they think they were AT Facebook, but these commenters, in their hundreds, somehow managed to ignore the post itself, work out how to comment ON the post and leave their inappropriate rants about how much the hated the *new* Facebook. Except for one commenter, who claimed he liked the new design.

As the hours wore on and the page rose even higher in the Google results for *facebook login*, the comments became even more inappropriately angry and amusing:

“I WANT THE OLD FACEBOOK BACK THIS SHIT IS WACK!!!!!”

“I am going to delete my account (IF I CAN EVER LOG IN) as this SUCKS BIG TIME ! If this does not get back to NORMAL you are going to lose a lot of folks who hate this and as you can see from all the comments they think it sucks too !!! facebook was great for connecting with old friends …now, NOT SO MUCH. SO HOW DO I LOG IN?”

“Bring me back old facebook this is sheet”

“I HATE THE NEW FACEBOOK PAGE , IN FACT I HAVE STARTED TO VISIT IT LESS, BECAUSE IT IS A HASSLE”

“Who’s idea was this?? Hope he’s not too big to fire cause he just LOST a bunch of faithful users. Chances are it’ll never be the same as it was before….cya”

“I’m going back to my f*ckin space u ass holes have to f*ck up a good this !!!!! dumn asses

To add to the hilarity, a Facebook user called Laraine (bless her heart), found a new way for Facebook users to solve their *problem*:

“For those of you that want to get in face book now just go to Bing..put in face book and search (or it will pop up) hit on face book login and it takes you  to your password page…i did it…. if this ever gets back to normal I will use the address bar from now on…..”

Read Write Web added a big bold paragraph to the original post stating *This site is not Facebook* and wrote a new post addressing the issue called We’re Still Not Facebook, but they continued to be bombarded with flames. It’s a little something I like to call The Walmart Effect.

There are two morals to this story:

1) There should be some type of study done on the correlation between IQ and the use of exclamation marks.

2) You need to design your web site and your software for the lowest common denominator.

I’m reminded of Damian Conway’s fantastic presentation at Webstock Web 2.Overwhelming – 22 Ways to Frustrate Your Visitors where he amusingly drilled into us that the majority of our web site users are NOT geeks, they’re NOT tech savvy and as this example shows, Dumb User Errors (DUE) are terrifyingly commonplace.

Make your stuff embarrassingly easy to use, because Dumb Happens.