Confident Computing – by Ask Leo! https://newsletter.askleo.com/ Technology in terms you understand Mon, 10 Aug 2026 13:08:44 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.3 https://newsletter.askleo.com/wp-content/uploads/2013/11/al320new.jpg Confident Computing – by Ask Leo! https://newsletter.askleo.com/ 32 32 #1134 – How Do I Change My Windows PIN? https://newsletter.askleo.com/1134-how-do-i-change-my-windows-pin/ Tue, 11 Aug 2026 15:00:16 +0000 https://newsletter.askleo.com/?p=9434 How Do I Change My Windows PIN?

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#1134 - How Do I Change My Windows PIN?

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As I write this I'm recovering from the 2026 Pacific Northwest Corgi Picnic! Nearly 100 Corgis running around my back yard. PNWPicnic.com has links to photos.

It's the 22nd time we've hosted the event. It's a blast, but tiring.

Leo

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This Week on Ask Leo!

How Do I Change My Windows PIN?

How Do I Change My Windows PIN?

Changing your Windows sign-in PIN isn't a setting in your Microsoft account; it's set on each device. I'll show you where to find it, why a PIN is safer than you might think, and when you should change it.

Read: How Do I Change My Windows PIN?

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My Email Is Hacked. How Do I Fix It?

My Email Is Hacked. How Do I Fix It?
The steps you need to take as soon as possible.

Getting locked out of your own email is scary, and the fallout can spread to your bank, social media, and contacts. I'll walk you through the steps to take right now: recovering your account, locking it down, and protecting everything connected to it.

Read: My Email Is Hacked. How Do I Fix It?

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Why Ask Why?

Why Ask Why?
Why, indeed.

Wonder why software makers make the choices they do? Me too. But asking "why" rarely brings relief... except in one case.

Read: Why Ask Why?

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A One-Step Way to Lose Your Account Forever

A One-Step Way to Lose Your Account Forever
AKA what not to do.

Most people who lose an account never get it back, and it's usually their own fault. I'll discuss why alternate email addresses and phone numbers are the key to account recovery, and the habit most people forget that locks them out for good.

Read: A One-Step Way to Lose Your Account Forever

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Is Using the Cloud Safe?

Is Using the Cloud Safe?
It's as safe as you want it to be, if you use it properly.

Is the cloud really dangerous, or is that just a lack of understanding? I'll break down what "the cloud" actually is, why it's no riskier than email or online banking, and the simple habits that keep your data safe no matter where it lives.

Read: Is Using the Cloud Safe?

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TEH Podcast

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Is Using the Cloud Safe?

Is the cloud really dangerous, or is that just a lack of understanding? I'll break down what "the cloud" actually is, why it's no riskier than email or online banking, and the simple habits that keep your data safe no matter where it lives.

Watch: Is Using the Cloud Safe?


A One-Step Way to Lose Your Account Forever

Most people who lose an account never get it back, and it's usually their own fault. I'll discuss why alternate email addresses and phone numbers are the key to account recovery, and what simple habit most people forget that locks them out for good.

Watch: A One-Step Way to Lose Your Account Forever


Why Ask Why?

Wonder why software makers make the choices they do? Me too. But I'll explain why asking "why" rarely brings relief and often just brings more frustration, as well as the one time asking "why" actually pays off.

Watch: Why Ask Why?


How Do I Change My Windows PIN?

Changing your Windows sign in PIN isn't something hiding in your Microsoft account, it's set on each machine itself. I'll show you where to find it in Settings, plus why a PIN is safer than you might think and when you should actually bother changing it.

Watch: How Do I Change My Windows PIN?


My Email Is Hacked. How Do I Fix It?

Getting locked out of your own email is scary, and the fallout can spread to your bank, social media, and contacts. I'll walk you through the steps to take right now: recovering your account, locking it down, and protecting everything connected to it.

Watch: My Email Is Hacked. How Do I Fix It?


 

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]]> #1133 – How Do I Tell If an Email Was Written by AI? https://newsletter.askleo.com/1133-how-do-i-tell-if-an-email-was-written-by-ai/ Tue, 04 Aug 2026 15:00:12 +0000 https://newsletter.askleo.com/?p=9432 How Do I Tell If an Email Was Written by AI?

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#1133 - How Do I Tell If an Email Was Written by AI?

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BIKEMS -- In honor of the fact that I'll be volunteering my radio and driving around skills at the end of the month for the Deception Pass Classic bike ride to benefit the National Multiple Sclerosis Society, that's the discount code for the month of August. 20% off anything in the Ask Leo! store, as my way of saying thank you for being a newsletter subscriber.

Frustrated with Windows? Well that code also applies to my online course: Linux For Everyone. A great introduction to Linux, and a great way to see if Linux might be for you.

I hope your summer is going great. Me? It's been hectic, with no real signs of letting up. Smile

Leo

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This Week on Ask Leo!

How Do I Tell If an Email Was Written by AI?

How Do I Tell If an Email Was Written by AI?
The news isn't good.

Does that email feel a little off? Maybe AI wrote it, maybe it didn't. I'll discuss why the old warning signs are disappearing and what matters when judging any message.

Read: How Do I Tell If an Email Was Written by AI?

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Why Is It So Important to Have Different Passwords on Different Accounts?

Why Is It So Important to Have Different Passwords on Different Accounts?
It's one of the most important things you need to do.

Using one password for every account doesn't save time; it adds risk. Hackers count on you doing it. I'll show you why a single stolen password can unlock your email, your bank, and everything else, and share the easy way to use strong, different password on every site without having to remember them all.

Read: Why Is It So Important to Have Different Passwords on Different Accounts?

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Is it Safe to Allow Remote Access?

Is it Safe to Allow Remote Access?

Is it safe to allow a tech support company to control your computer from far away? It depends on who they are, how you found them, and whether they called you first. I'll share the one rule you must never violate.

Read: Is it Safe to Allow Remote Access?

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My Machine

My Machine's Full of Malware; Should I Get a New Computer?
Something you never need to do.

If malware has you ready to give up and buy a new computer, don't. I'll explain why your old one can be completely restored to a malware-free state, using steps to wipe out even the worst infections without spending a dime on new hardware.

Read: My Machine's Full of Malware; Should I Get a New Computer?

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I Got a Pop-Up Virus Warning. Is My Computer Infected?

I Got a Pop-Up Virus Warning. Is My Computer Infected?
Dealing with fake warnings.

A big pop-up that claims your computer is infected and pushes a specific download cleanup tool can be scary. I'll show why these warnings almost always come from a website, not your PC, and what steps will keep you safe from real threats.

Read: I Got a Pop-Up Virus Warning. Is My Computer Infected?

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

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I Got a Pop-Up Virus Warning. Is My Computer Infected?

A big pop-up that claims your computer is infected and pushes a specific download cleanup tool can be scary. I'll show why these warnings almost always come from a website, not your PC, and what steps will keep you safe from real threats.

Watch: I Got a Pop-Up Virus Warning. Is My Computer Infected?


My Machine's Full of Malware; Should I Get a New Computer?

If malware has you ready to give up and buy a new computer, don't. I'll explain why your old one can be completely restored to a malware-free state, using steps to wipe out even the worst infections without spending a dime on new hardware.

Watch: My Machine's Full of Malware; Should I Get a New Computer?


Is it Safe to Allow Remote Access?

Is it safe to allow a tech support company to control your computer from far away? It depends on who they are, how you found them, and whether they called you first. I'll share the one rule you must never violate.

Watch: Is it Safe to Allow Remote Access?


How Do I Tell If an Email Was Written by AI?

Got an email that feels a little off? Maybe AI wrote it, maybe it didn't. I'll discuss why the old warning signs are disappearing and what really matters when judging any message.

Watch: How Do I Tell If an Email Was Written by AI?


Why Is It So Important to Have Different Passwords on Different Accounts?

Using one password for every account doesn't save time; it adds risk. Hackers count on you doing it. I'll show you why a single stolen password can unlock your email, your bank, and everything else, and share the easy way to use strong, different password on every site without having to remember them all.

Watch: Why Is It So Important to Have Different Passwords on Different Accounts?


 

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]]> #1132 – Do Data Removal Services Work? https://newsletter.askleo.com/1132-do-data-removal-services-work/ Tue, 28 Jul 2026 15:00:34 +0000 https://newsletter.askleo.com/?p=9430 Do Data Removal Services Work?

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#1132 - Do Data Removal Services Work?

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The poop of 100 Corgis.

In just over a week and a half that's what I'll be dealing with, among other things. Every year for the past 22 years we've hosted the Pacific Northwest Corgi picnic. It's a blast, but man is it a bit of work to orchestrate. If you're curious, here's a fun video that one of the attendees shared of last year's festivities: 2025 Corgi Picnic.

So if I'm a little discombobulated for the next couple of weeks, you'll know why. Smile

Leo

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This Week on Ask Leo!

Do Data Removal Services Work?

Do Data Removal Services Work?
Yes and no, but mostly no.

Data removal services promise to erase your personal information from the internet. Can they? I'll break down how these services work, where they succeed, where they fall short, and what that means for protecting yourself once your data is out there. (Spoiler: it's already out there.)

Read: Do Data Removal Services Work?

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How Long Should a Password Be?

How Long Should a Password Be?
Longer.

The old advice was eight characters, including uppercase, lowercase, digits, and symbols. Modern computers can crack those passwords in hours. I'll describe why length matters more than anything and how long your passwords really need to be.

Read: How Long Should a Password Be?

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How Do I Find Good Local Computer Help?

How Do I Find Good Local Computer Help?
It's not easy.

Do you need someone to physically look at your computer but don't know who to trust? I'll walk you through smart ways to find local help you can count on, from asking around to reading reviews. Also, why the big chain stores are a gamble.

Read: How Do I Find Good Local Computer Help?

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How Do I Run a Full Scan Using Windows Defender?

How Do I Run a Full Scan Using Windows Defender?
It's a common suggestion. Do you know how to do it?

If you're worried your computer might have malware, running a full scan with Windows Security is one of the best ways to check. I'll walk you through updating, launching, and completing a full scan, plus explain why it's not a guaranteed fix on its own.

Read: How Do I Run a Full Scan Using Windows Defender?

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Don

Don't Trust Your Ears
What you hear may not be what (or who) you think it is.

From just a few minutes of audio, AI can clone a voice well enough to fool people who know that voice well. I'll share real examples, explain how easy it is to do, and share tips for staying alert as this technology keeps improving.

Read: Don't Trust Your Ears

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

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Don't Trust Your Ears

From just a few minutes of audio, AI can clone a voice well enough to fool people who know that voice well. I'll share real examples, explain how easy it is to do, and share tips for staying alert as this technology keeps improving.

Watch: Don't Trust Your Ears


How Do I Find Good Local Computer Help?

Do you need someone to physically look at your computer but don't know who to trust? I'll walk you through smart ways to find local help you can count on, from asking around to reading reviews. Also, why the big chain stores are a gamble.

Watch: How Do I Find Good Local Computer Help?


How Do I Run a Full Scan Using Windows Defender?

If you're worried your computer might have malware, running a full scan with Windows Security is one of the best ways to check. I'll walk you through updating, launching, and completing a full scan, plus explain why it's not a guaranteed fix on its own.

Watch: How Do I Run a Full Scan Using Windows Defender?


Do Data Removal Services Work?

Data removal services promise to erase your personal information from the internet. Can they? I'll break down how these services work, where they succeed, where they fall short, and what that means for protecting yourself once your data is out there. (Spoiler: it's already out there.)

Watch: Do Data Removal Services Work?


How Long Should a Password Be?

The old advice was eight characters, including upper and lower case, digits, and symbols. That's no longer safe. Modern computers can crack those passwords in hours. Fortunately, fixing it is easy. I'll describe why length matters more than anything, and how long your passwords really need to be.

Watch: How Long Should a Password Be?


 

The post #1132 – Do Data Removal Services Work? appeared first on Confident Computing - by Ask Leo!.

]]> #1131 – Windows 10 Extended Support Extended https://newsletter.askleo.com/1131-windows-10-extended-support-extended/ Tue, 21 Jul 2026 15:00:00 +0000 https://newsletter.askleo.com/?p=9428 Windows 10 Extended Support Extended

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#1131 - Windows 10 Extended Support Extended

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This Week on Ask Leo!

Windows 10 Extended Support Extended

Windows 10 Extended Support Extended
Not a typo: extended support has been extended.

Good news for Windows 10 holdouts: Microsoft quietly extended its Extended Security Updates program by another year. Here's what changed, why Microsoft may have done it, and what you need to do next (spoiler: probably nothing).

Read: Windows 10 Extended Support Extended

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Can Hotel Internet Traffic Be Sniffed?

Can Hotel Internet Traffic Be Sniffed?
It's as bad as open Wi-Fi.

Hotel internet isn't necessarily private. Wired or wireless, it's as exposed as any open hotspot, and the people running it can watch what you do. I'll describe why hotel networks are risky and list the steps that keep your activity safe wherever you connect.

Read: Can Hotel Internet Traffic Be Sniffed?

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Stop Spreading Manure

Stop Spreading Manure
So. Much. Manure.

Believing and spreading manure -- lies, falsehoods, and misleading implications -- makes you look bad and makes the internet a dumber place. Become more skeptical, even of things you agree with.

Read: Stop Spreading Manure

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The Biggest Risk to Your Privacy, Revealed

The Biggest Risk to Your Privacy, Revealed
It's probably not what you think.

We worry a lot about privacy, but our concerns are often misplaced. The biggest risk to our personal privacy is right under our nose -- and that's good.

Read: The Biggest Risk to Your Privacy, Revealed

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How Can I Tell If a Download Is Safe?

How Can I Tell If a Download Is Safe?
Vet your visitors before inviting them in.

How do you know that download you want is safe? Before you run it, I'll show you how to scan it, when to trust the results, and the simple habits that keep malware off your machine for good.

Read: How Can I Tell If a Download Is Safe?

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

The Biggest Risk to Your Privacy Revealed

We worry a lot about privacy, but our concerns are often misplaced. Fortunately, the biggest risk to our personal privacy is right under our nose.

Watch: The Biggest Risk to Your Privacy Revealed


Can Hotel Internet Traffic Be Sniffed?

Hotel internet isn't necessarily private. Wired or wireless, it's as exposed as any open hotspot, and the people running it can watch what you do. I'll describe why hotel networks are risky and the simple steps that keep your activity safe wherever you connect.

Watch: Can Hotel Internet Traffic Be Sniffed?


How Can I Tell If a Download is Safe?

You find a download you want, but how do you know it's safe? Before you run or open it, I'll show you how to scan it, when to trust the results, and the simple habits that keep malware off your machine for good.

Watch: How Can I Tell If a Download is Safe?


Windows 10 Extended Support Extended

There's good news for Windows 10 holdouts: Microsoft quietly extended its Extended Security Updates program by another year. If you're staying on Windows 10, here's what changed, why Microsoft may have done it, and exactly what you need to do next (spoiler: probably nothing).

Watch: Windows 10 Extended Support Extended


Stop Spreading Manure

Believing and spreading manure -- lies, falsehoods, and misleading implications -- makes you look bad and makes the internet a dumber place. Become more skeptical, even of things you agree with.

Watch: Stop Spreading Manure


 

The post #1131 – Windows 10 Extended Support Extended appeared first on Confident Computing - by Ask Leo!.

]]> #1130 – How Do I Turn Off BitLocker? What Happens If I Do? https://newsletter.askleo.com/1130-how-do-i-turn-off-bitlocker-what-happens-if-i-do/ Tue, 14 Jul 2026 15:00:17 +0000 https://newsletter.askleo.com/?p=9426 How Do I Turn Off BitLocker? What Happens If I Do?

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#1130 - How Do I Turn Off BitLocker? What Happens If I Do?

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I spent my Sunday afternoon just hanging with people. It was an annual summer picnic for the non-profit I support. We're geographically diverse, so it's uncommon to get as many people in the same place at the same time as we did.

Hanging out with people you like. In person. No devices. Highly recommended. Smile

Leo

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This Week on Ask Leo!

How Do I Turn Off BitLocker? What Happens If I Do?

How Do I Turn Off BitLocker? What Happens If I Do?
Turning off BitLocker in both Home and Pro editions of Windows is easy.

BitLocker encrypted your drive, intentionally or otherwise, but now you want it gone. Turning it off is easy whether you run Windows Home or Pro. I'll walk you through both, explain what you're giving up, and remind you why saving that recovery key matters.

Read: How Do I Turn Off BitLocker? What Happens If I Do?

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Will Using an On-Screen Keyboard Stop Keyloggers?

Will Using an On-Screen Keyboard Stop Keyloggers?
Don't bother.

I'll explain how keyloggers work, why a virtual keyboard doesn't help, and how to keep your typing safe.

Read: Will Using an On-Screen Keyboard Stop Keyloggers?

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How Do I Test Backups?

How Do I Test Backups?
Three practical steps to make sure the safety net will work.

Your backup software says everything's there, but is it? Too many discover the truth only after disaster strikes. I'll walk you through practical, low-risk ways to test your backups so you can trust that your files will really be there when you need 'em.

Read: How Do I Test Backups?

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How to Use Cloud Storage Safely

How to Use Cloud Storage Safely
Four rules to prevent disaster.

Your files are in OneDrive, so are they backed up? Not necessarily. Cloud storage and cloud backup are not the same thing, and confusing the two can cost you everything. I'll give you four simple rules that keep your files safe.

Read: How to Use Cloud Storage Safely

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More Tips to Protect Yourself from AI Scams

More Tips to Protect Yourself from AI Scams
Be skeptical and know what to look for.

AI has entered the chat. And the email. And the voice call. And the video. It's making scams even harder to detect.

Read: More Tips to Protect Yourself from AI Scams

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

Will Using an On-Screen Keyboard Stop Keyloggers?

I'll explain how keyloggers work, why a virtual keyboard doesn't help, and how to keep your typing safe.

Watch: Will Using an On-Screen Keyboard Stop Keyloggers?


How to Use Cloud Storage Safely

Your files are in OneDrive, so are they backed up? Not necessarily. Cloud storage and cloud backup are not the same thing, and confusing the two can cost you everything. I'll give you four simple rules that keep your files safe.

Watch: How to Use Cloud Storage Safely


More Tips to Protect Yourself from AI Scams

AI has entered the chat. And the email. And the voice call. And the video. It's making scams even harder to detect.

Watch: More Tips to Protect Yourself from AI Scams


How Do I Turn Off BitLocker? What Happens If I Do?

BitLocker encrypted your drive, intentionally or otherwise, but now you want it gone. Turning it off is simple, whether you run Windows Home or Pro. I'll walk you through both, explain exactly what protection you're giving up, and why saving that recovery key matters.

Watch: How Do I Turn Off BitLocker? What Happens If I Do?


How Do I Test Backups?

Your backup software says everything's there, but is it? Too many discover the truth only after disaster strikes. I'll walk you through practical, low-risk ways to test your backups so you can trust that your files will really be there when you need 'em.

Watch: How Do I Test Backups?


 

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]]> #1129 – To Capitalize or not to Capitalize? That Is the Question. https://newsletter.askleo.com/1129-to-capitalize-or-not-to-capitalize-that-is-the-question/ Tue, 07 Jul 2026 15:00:55 +0000 https://newsletter.askleo.com/?p=9424 To Capitalize or not to Capitalize? That Is the Question.

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#1129 - To Capitalize or not to Capitalize? That Is the Question.

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PICNICTIME is the 20% discount code for the month of July. Use it on any purchase in The Ask Leo! Store. My way of saying "thank you" for being a newsletter subscriber.

An important article by Troy Hunt, of Have I Been Pwned fame: Swimming Pools, Pee, and Trying to Delete Your Data From the Internet. It's SO important to understand that no matter what those services claim, you cannot delete your data from the internet. Hunt explains why.

With that little bit of cheery news, I hope you have a great week. Smile

Leo

-

This Week on Ask Leo!

To Capitalize or not to Capitalize? That Is the Question.

To Capitalize or not to Capitalize? That Is the Question.
It's not always simple.

Is LEO different than leo? That's a definite sometimes. I'll break down when case matters for email addresses, web addresses, filenames, and passwords, with opinions on what to use when.

Read: To Capitalize or not to Capitalize? That Is the Question.

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12 Steps to Keep from Getting Your Account Hacked

12 Steps to Keep from Getting Your Account Hacked
Steps to take now to prevent issues later.

Here are 12 practical steps to take about passwords, two-factor authentication, recovery options, and the skeptical habits that keep hackers out. Set them up *before* you need them, and you'll never have to start over.

Read: 12 Steps to Keep from Getting Your Account Hacked

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How to Remove PUPs and Other Unexpected Things From Your Computer

How to Remove PUPs and Other Unexpected Things From Your Computer
Removing digital pests and vermin.

Unwanted toolbars, extensions, and other junk software can sneak onto your computer when you install something else. I'll walk you through removing these so called PUPs step by step, plus how to keep them out for good.

Read: How to Remove PUPs and Other Unexpected Things From Your Computer

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Just What Is Common Sense?

Just What Is Common Sense?
It's not so common.

Everyone says to use common sense online, but what does that mean? I'll show you how to use to spot scams, dodge bad advice, and decide what's trustworthy.

Read: Just What Is Common Sense?

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Setting up Windows 11 for Privacy

Setting up Windows 11 for Privacy
Important choices to be made.

When you install Windows 11, you have the chance to influence what information it collects about you. I'll show you which setup screens matter, which settings to turn off, and the one backup offer you should always refuse.

Read: Setting up Windows 11 for Privacy

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

How to Remove PUPs and Other Unexpected Things From Your Computer

Unwanted toolbars, extensions, and other junk software can sneak onto your computer when you install something else. I'll walk you through removing these so called PUPs step by step, plus how to keep them out for good.

Watch: How to Remove PUPs and Other Unexpected Things From Your Computer


Just What Is Common Sense?

Everyone says to use common sense online, but what does that mean? I'll show you how to use to spot scams, dodge bad advice, and decide what's trustworthy.

Watch: Just What Is Common Sense?


Setting up Windows 11 for Privacy

When you install Windows 11, you have the chance to influence what information it collects about you. I'll show you which setup screens matter, which settings to turn off, and the one backup offer you should always refuse.

Watch: Setting up Windows 11 for Privacy


To Capitalize or Not to Capitalize? That Is the Question.

Is LEO different than leo? That's a definite sometimes. I'll break down when case matters for email addresses, web addresses, filenames, and passwords, with opinions on what to use when.

Watch: To Capitalize or Not to Capitalize? That Is the Question.


12 Steps to Keep from Getting Your Account Hacked

Getting hacked once is bad enough, but getting hacked repeatedly, or losing your account forever, is preventable. I'll cover 12 practical steps cover passwords, two-factor authentication, recovery options, and the skeptical habits that keep hackers out. Set them up *before* you need them, and you'll never have to start over.

Watch: 12 Steps to Keep from Getting Your Account Hacked


 

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]]> #1128 – Is Google Forcing Everyone Into AI Search? https://newsletter.askleo.com/1128-is-google-forcing-everyone-into-ai-search/ Tue, 30 Jun 2026 15:00:30 +0000 https://newsletter.askleo.com/?p=9422 Is Google Forcing Everyone Into AI Search?

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#1128 - Is Google Forcing Everyone Into AI Search?

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Breaking news?

I don't normally "do" breaking news, but this one seems a combination of important, interesting, inevitable, and even a little funny. It looks like Microsoft has quietly extended the ESU (Extended Security Updates) program for Windows 10 for another year. The support pages quietly changed its end-of date from 2026, later this year, to 2027.

I'll have more to say on this in coming weeks, but for now ... it looks like Windows 10 users got another year's reprieve!

Leo

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This Week on Ask Leo!

Is Google Forcing Everyone Into AI Search?

Is Google Forcing Everyone Into AI Search?
Apparently not, though they're pushing it hard.

With AI Mode, ads, and AI summaries crowding the page, it's getting hard to find real search results. I'll break down what Google is really doing, how it compares to ChatGPT, Kagi, and DuckDuckGo, and what to watch for.

Read: Is Google Forcing Everyone Into AI Search?

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How Do I Remove Malware from Windows?

How Do I Remove Malware from Windows?
Steps to take in the face of infection.

I'll walk you through the steps to clean an infected computer, from backups and full scans to the one method guaranteed to work... plus how to avoid the whole mess next time.

Read: How Do I Remove Malware from Windows?

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If It

If It's All Digital, Won't You Lose It Anyway?
If you do, you're not doing it right.

Can digital photos and files really be lost forever? Yes, but it's almost always easily avoidable. I'll describe two simple habits that keep your precious files safe for decades, perhaps even centuries, to come.

Read: If It's All Digital, Won't You Lose It Anyway?

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How to Back Up Windows

How to Back Up Windows
You know you want to. You know you should.

Don't risk losing everything! I'll show you how to back up Windows step by step, using free tools you already have. Protect your files, photos, and memories so you're ready when, not if, disaster strikes.

Read: How to Back Up Windows

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How to Protect Data on a Laptop

How to Protect Data on a Laptop
The four most important steps.

Laptops get lost and stolen all the time, and a password alone will not protect what is on yours. I'll cover four steps that lock down your data plus a real story about what can go wrong.

Read: How to Protect Data on a Laptop

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How to Back Up Windows

Don?t risk losing everything! I?ll show you how to back up Windows the right way, step by step, using free tools you already have plus one easy extra. Protect your files, photos, and memories so you?re ready when, not if, disaster strikes.

Watch: How to Back Up Windows


How to Protect Data on a Laptop

A strong password is not enough to keep your laptop data safe. Laptops get lost and stolen all the time, and a password alone will not protect what is on yours. I'll cover four steps that actually lock down your data, plus a real story about what can go wrong.

Watch: How to Protect Data on a Laptop


How Do I Remove Malware from Windows?

Malware on your machine and nothing seems to remove it? I'll walk you through the steps to clean an infected computer, from backups and full scans to the one method guaranteed to work. Plus, how to avoid the whole mess next time.

Watch: How Do I Remove Malware from Windows?


Is Google Forcing Everyone Into AI Search?

With AI Mode, ads, and AI summaries crowding the page, it's getting hard to find real results. I'll break down what Google is really doing, how it compares to ChatGPT, Kagi, and DuckDuckGo, and what you need to watch for.

Watch: Is Google Forcing Everyone Into AI Search?


If It's All Digital, Won't You Lose It Anyway?

Can digital photos and files really be lost forever? Yes, but it's almost always easily avoidable. I'll explain why digital actually protects your memories better than old film and paper ever could, and the two simple habits that keep your precious files safe for decades, perhaps even centuries, to come.

Watch: If It's All Digital, Won't You Lose It Anyway?


 

The post #1128 – Is Google Forcing Everyone Into AI Search? appeared first on Confident Computing - by Ask Leo!.

]]> #1127 – Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn’t Panic. https://newsletter.askleo.com/1127-common-cloud-objections-yes-they-can-see-your-data-no-you-shouldnt-panic/ Tue, 23 Jun 2026 15:00:18 +0000 https://newsletter.askleo.com/?p=9415 Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn't Panic.

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#1127 - Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn't Panic.

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I'm not a sports guy, but I've been paying a little attention to the FIFA World Cup this week, for two reasons.

The first is the impact on Seattle area traffic and related things. I work at home, but that doesn't mean I don't hit the roads from time to time. Not just that, but I visit a local brewpub on a semi-regular basis, and that happened to coincide with one of the games (U.S. versus Australia) being played here. There was barely room to move on what would otherwise have been a very quiet Friday morning!

Second is the Dutch. I'm getting a kick out of the various videos of Dutch fans all decked out in orange, singing and dancing "Links Rechts" ("Left Right") in support of their team. If I have to pick a team to root for, that'll be the one. Smile

Doei!

Leo

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This Week on Ask Leo!

Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn

Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn't Panic.
Cutting through some of the fear mongering.

Many people fear their files stored in the cloud get scanned, stolen, or used to train AI. I'll break down the most common objections and share how easy it is to keep your data private.

Read: Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn't Panic.

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How Do I Use an Open Wi-Fi Hotspot Safely?

How Do I Use an Open Wi-Fi Hotspot Safely?
It's easier than it used to be, but still important.

Open Wi-Fi hotspots at coffee shops and other public places are opportunities for hackers. I'll review how to stay safe.

Read: How Do I Use an Open Wi-Fi Hotspot Safely?

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8 Steps to Securing Your Router

8 Steps to Securing Your Router
Your first and most effective defense against internet-based threats.

Many routers arrive with weak default settings that could put your whole network at risk. I'll share eight simple steps to lock it down, plus two popular tricks that feel safe but do nothing at all.

Read: 8 Steps to Securing Your Router

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It Pays to Be Skeptical

It Pays to Be Skeptical
There are people trying to fool you.

A pop-up says malware was found. An email claims your package couldn't be delivered. A caller insists they're from Microsoft. Here's one simple skill to keep you and your technology safe.

Read: It Pays to Be Skeptical

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You

You're Just Not That Interesting (Except When You Are)
You're probably worrying too much and about the wrong things.

If you're worried about being tracked online, you may be stressing over the wrong things. I'll describe two kinds of privacy, why companies don't really care about you as a person, and the choices that can protect you today and years from now.

Read: You're Just Not That Interesting (Except When You Are)

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

You're Just Not That Interesting (Except When You Are)

If you're worried about being tracked online you might be stressing over the wrong things. I'll describe the two kinds of privacy, why companies don't really care about you as a person, and the simple choices that protect you today and years from now.

Watch: You're Just Not That Interesting (Except When You Are)


How Do I Use an Open Wi-Fi Hotspot Safely?

Open Wi-Fi hotspots at coffee shops and other public places are opportunities for hackers. I'll review how to stay safe.

Watch: How Do I Use an Open Wi-Fi Hotspot Safely?


8 Steps to Securing Your Router

Many routers arrive with weak default settings that could put your whole network at risk. I'll share eight simple steps to lock it down, plus two popular tricks that feel safe but do nothing at all.

Watch: 8 Steps to Securing Your Router


Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn't Panic.

Many people fear their files stored in the cloud get scanned, stolen, or used to train AI. I'll break down the most common objections, show you what is really true, and share how easy it is to keep your data yours alone.

Watch: Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn't Panic.


It Pays to Be Skeptical

A pop-up says malware was found. An email claims your package couldn't be delivered. A caller insists they're from Microsoft. Here's one simple skill to keep you and your technology safe.

Watch: It Pays to Be Skeptical


 

The post #1127 – Common Cloud Objections: Yes, They Can See Your Data. No, You Shouldn’t Panic. appeared first on Confident Computing - by Ask Leo!.

]]> #1126 – How Do I Stop Spam? https://newsletter.askleo.com/1126-how-do-i-stop-spam/ Tue, 16 Jun 2026 15:00:44 +0000 https://newsletter.askleo.com/?p=9413 How Do I Stop Spam?

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#1126 - How Do I Stop Spam?

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I'm working on an update to my Internet Safety ebook for release later this year. (FYI: if you've already got a copy you'll automatically get the update on your My Account page when it releases.) It's been a couple of years since the last one. It's been interesting to note what has, and what has not changed over that time. Yup, I'm having to add a chapter or two on AI, for one thing.

Do you have a security habit or trick you wish more people knew about? Something you've not seen here on Ask Leo!? Hit reply and let me know ... perhaps it'll show up in the update (with attribution, no less Smile).

Take care,

Leo

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This Week on Ask Leo!

How Do I Stop Spam?

How Do I Stop Spam?
You can't, but you can manage it.

Drowning in 300 junk emails a day? You can't stop spam completely, but you don't have to suffer, either. I'll cover why blocking and unsubscribing make things worse, and share one simple habit that trains your inbox to clean itself.

Read: How Do I Stop Spam?

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If It

If It's in Only One Place, It's Not Backed Up
A story of data loss.

An external drive stopped working, and important files lived on it. One simple habit can keep you from ever facing loss like this.

Read: If It's in Only One Place, It's Not Backed Up

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Am I Sending Spam?

Am I Sending Spam?
You may not think you are, but others may feel differently.

Wondering why your promo emails go unanswered? There is a good chance they are going straight into spam folders. I'll describe three things that make your emails look like spam, and what you can do to fix them.

Read: Am I Sending Spam?

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Why Is "Back Up First" Your Recommendation for Everything?

Why Is "Back Up First" Your Recommendation for Everything?
Because I want you to have a safety net.

Why do I recommend backing up before almost everything? A complete system image backup is much more than lost-file insurance. It's the closest thing to a silver security bullet for your computer.

Read: Why Is "Back Up First" Your Recommendation for Everything?

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Please Set Up and Maintain Account Recovery Information

Please Set Up and Maintain Account Recovery Information
Without it, you risk losing your account forever.

Locked out of an account for good? It happens more often than you think, and it's almost always avoidable. I'll explain the steps you can take today to make sure you're never permanently shut out.

Read: Please Set Up and Maintain Account Recovery Information

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

Why Is "Back Up First" Your Recommendation for Everything?

Why do I recommend backing up before almost everything? A complete system image backup is much more than lost-file insurance. It's the closest thing to a silver security bullet for your computer.

Watch: Why Is "Back Up First" Your Recommendation for Everything?


If It's in Only One Place, It's Not Backed Up

An external drive stopped working, and important files lived on it. One simple habit can keep you from ever facing loss like this.

Watch: If It's in Only One Place, It's Not Backed Up


Please Set Up and Maintain Account Recovery Information

Locked out of an account for good? It happens more often than you think, and it's almost always avoidable. I'll explain the steps you can take today to make sure you're never permanently shut out.

Watch: Please Set Up and Maintain Account Recovery Information


How Do I Stop Spam?

Drowning in 300 junk emails a day? You can't stop spam completely, but you don't have to suffer, either. I'll cover why blocking and unsubscribing make things worse, and share one simple habit that trains your inbox to clean itself.

Watch: How Do I Stop Spam?


Am I Sending Spam?

Wondering why your promo emails go unanswered? There is a good chance they are going straight into spam folders. I'll describe three things that make your emails look like spam, and what you can do to fix them.

Watch: Am I Sending Spam?


 

The post #1126 – How Do I Stop Spam? appeared first on Confident Computing - by Ask Leo!.

]]> #1125 – End-to-End Encryption Was Removed From Instagram. Should You Care? https://newsletter.askleo.com/1125-end-to-end-encryption-was-removed-from-instagram-should-you-care/ Tue, 09 Jun 2026 15:00:36 +0000 https://newsletter.askleo.com/?p=9411 End-to-End Encryption Was Removed From Instagram. Should You Care?

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#1125 - End-to-End Encryption Was Removed From Instagram. Should You Care?

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Just a quick reminder that I also have two other non-tech related projects, each with their own newsletter:

  • Not All News is Bad: My project to remind myself that there's still so much good in the world: one positive news item in your inbox every day.
  • 7 Takeaways: My project to ensure I read something of quality every day as opposed to doom-scrolling. "Something of substance every day, collected weekly."

Take care,

Leo

-

This Week on Ask Leo!

End-to-End Encryption Was Removed From Instagram. Should You Care?

End-to-End Encryption Was Removed From Instagram. Should You Care?
You probably weren't using it anyway (even if you thought you were).

Instagram just killed its encrypted DMs. But here's the real story: most people never had it turned on to begin with. If you care about keeping your conversations private, I'll share which apps I recommend.

Read: End-to-End Encryption Was Removed From Instagram. Should You Care?

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How Do I Update Drivers on My Computer?

How Do I Update Drivers on My Computer?
First, make sure you need to.

Device drivers are behind-the-scenes software that make your hardware work. I'll discuss the right way to update drivers and explain why to avoid driver update services.

Read: How Do I Update Drivers on My Computer?

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Why Won

Why Won't My Computer Wake Up From Sleep?
A common issue, even after all this time.

Your computer goes to sleep just fine, but waking it up? Sometimes it comes back without a hitch. Other times, the screen stays dark and nothing works. I'll discuss why sleep mode can be unreliable and what you can do about it.

Read: Why Won't My Computer Wake Up From Sleep?

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You Can

You Can't Un-Ring a Bell: What Really Happens to Your Data When You Post Anything Online
Copies. So many copies.

The moment you hit Post, copies of what you shared start spreading. Marking it private won't stop it. Deleting it won't fix it. I'll describe what happens to everything you put online, and why it matters.

Read: You Can't Un-Ring a Bell: What Really Happens to Your Data When You Post Anything Online

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Your Password May Not Be Used to Encrypt Your Data, and That

Your Password May Not Be Used to Encrypt Your Data, and That's Okay
Encryption may not work the way you think it does. And that's okay.

There's a surprising and counterintuitive technique related to how some encryption tools work: your password is not what locks your data. I'll describe what keeps your data secure and why changing your password doesn't always mean re-encrypting all your data.

Read: Your Password May Not Be Used to Encrypt Your Data, and That's Okay

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

You Can't Un-Ring a Bell: What Really Happens to Your Data When You Post Anything Online

The moment you hit Post, copies of what you shared start spreading. Marking it private won't stop it. Deleting it won't fix it. I'll describe what really happens to everything you put online, and why it matters.

Watch: You Can't Un-Ring a Bell: What Really Happens to Your Data When You Post Anything Online


Why Won't My Computer Wake Up From Sleep?

Your computer goes to sleep just fine, but waking it up? Sometimes it comes back without a hitch. Other times, the screen stays dark and nothing works. I'll discuss why sleep mode can be unreliable and what you can do about it.

Watch: Why Won't My Computer Wake Up From Sleep?


Your Password May Not Be Used to Encrypt Your Data and That's Ok

There's a surprising and counterintuitive technique related to how some encryption tools work: your password is not what locks your data. I'll describe what keeps your data secure and why changing your password doesn't always mean re-encrypting all your data.

Watch: Your Password May Not Be Used to Encrypt Your Data and That's Ok


End-to-End Encryption Was Removed From Instagram. Should You Care?

Instagram just killed its encrypted DMs. But here's the real story: most people never had it turned on to begin with. If you care about keeping your conversations private, I'll share which apps I recommend.

Watch: End-to-End Encryption Was Removed From Instagram. Should You Care?


How Do I Update Drivers on My Computer?

Device drivers are behind-the-scenes software that make your hardware work. I'll discuss the right way to update drivers and explain why to avoid driver update services.

Watch: How Do I Update Drivers on My Computer?


 

The post #1125 – End-to-End Encryption Was Removed From Instagram. Should You Care? appeared first on Confident Computing - by Ask Leo!.

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