Confident Computing – by Ask Leo! https://newsletter.askleo.com/ Technology in terms you understand Sun, 11 Oct 2026 23:05:57 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.7 https://newsletter.askleo.com/wp-content/uploads/2013/11/al320new.jpg Confident Computing – by Ask Leo! https://newsletter.askleo.com/ 32 32 #1143 – How to Select Text Faster: Six Tricks You May Not Know https://newsletter.askleo.com/1143-how-to-select-text-faster-six-tricks-you-may-not-know/ Tue, 13 Oct 2026 15:00:38 +0000 https://newsletter.askleo.com/?p=9457 How to Select Text Faster: Six Tricks You May Not Know

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#1143 - How to Select Text Faster: Six Tricks You May Not Know

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This Week on Ask Leo!

How to Select Text Faster: Six Tricks You May Not Know

How to Select Text Faster: Six Tricks You May Not Know
Some convenient text-selection techniques you might be missing.

Dragging a mouse across text works, but it's slow and awkward. I'll show you how to double-click, triple-click, or click in the margin to select words, paragraphs, and lines. Learn several easy selection tricks plus one small catch that can break a password.

Read: How to Select Text Faster: Six Tricks You May Not Know

-

What

What's the Best Registry Cleaner? What to Use and What to Avoid
First, do no harm.

Registry cleaners can be dangerous. I'll review when they might be appropriate, which I'd use, and how to use them safely.

Read: What's the Best Registry Cleaner? What to Use and What to Avoid

-

Don

Don't Finish Authorizations You Didn't Start, and Be Cautious With Those You Did
If you didn't start it, someone else did.

There are scams that don't need your password or even your two-factor code to get into your account. They use real sign-in pages and a fake app with a harmless name to sneak in. I'll describe how it works and remind you of one simple habit that keeps you safe.

Read: Don't Finish Authorizations You Didn't Start, and Be Cautious With Those You Did

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No, You Don

No, You Don't Have a Fax. An Analysis of a Spam Email
Examples of clues to look for.

A fake fax notice landed in my inbox and turned out to be a perfect teaching tool. I'll walk you through the clues that gave it away, from the sender's address to the hidden headers, and show you how AI is about to make spotting spam much harder.

Read: No, You Don't Have a Fax. An Analysis of a Spam Email

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No, You Don't Have a Fax. An Analysis of a Spam Email

A fake fax notice landed in my inbox and turned out to be a perfect teaching tool. I'll walk you through the clues that gave it away, from the sender's address to the hidden headers, and show you how AI is about to make spotting spam much harder.

Watch: No, You Don't Have a Fax. An Analysis of a Spam Email


Don't Finish Authorizations You Didn't Start, and Be Cautious With Those You Did

There are scams that don't need your password or even your two-factor code to get into your account. They use real sign-in pages and a fake app with a harmless name to sneak in. I'll describe how it works and remind you of one simple habit that keeps you safe.

Watch: Don't Finish Authorizations You Didn't Start, and Be Cautious With Those You Did


How to Select Text Faster: Six Tricks You May Not Know

Dragging a mouse across text works, but it's slow and awkward. I'll show you how to double-click, triple-click, or click in the margin to select words, paragraphs, and lines. Learn several easy selection tricks plus one small catch that can break a password.

Watch: How to Select Text Faster: Six Tricks You May Not Know


What's the Best Registry Cleaner? What to Use and What to Avoid

Registry cleaners can be dangerous. There may be cases where you want to use one, though, and I'll review which I'd use and how to use them safely.

Watch: What's the Best Registry Cleaner? What to Use and What to Avoid


 

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]]> #1142 – Why Do They Make It So Hard to Recover Accounts? https://newsletter.askleo.com/1142-why-do-they-make-it-so-hard-to-recover-accounts/ Tue, 06 Oct 2026 15:00:10 +0000 https://newsletter.askleo.com/?p=9454 Why Do They Make It So Hard to Recover Accounts?

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#1142 - Why Do They Make It So Hard to Recover Accounts?

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PUMPKINSPICE is the 20% Ask Leo! Store 20% discount code for this month. Thanks for being a subscriber!

We lost our primary internet connection for a couple of hours on Saturday. The music stream I was listening to stopped. My wife went to turn on the TV, but ... nope, no streaming there either. My doorbell even complained. (Now there's a statement that would have seemed completely nonsensical twenty years ago!)

I coped with some old technology: a nap, through listening to music streamed via a "backup" internet connection: my mobile phone. By the time I was awake again, so was the internet.

It's amazing how the internet has impacted our lives. Consider this: you're only able to read this because of it!

Thanks for doing that! Smile

Take care,

Leo

-

This Week on Ask Leo!

Why Do They Make It So Hard to Recover Accounts?

Why Do They Make It So Hard to Recover Accounts?
Because the alternative is worse.

There's a good reason why getting back into a locked account can feel impossible. I'll discuss why account recovery has to be difficult, what you can do to make it easier on yourself, and how to avoid losing an account for good.

Read: Why Do They Make It So Hard to Recover Accounts?

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Checking and Repairing a Disk with CHKDSK

Checking and Repairing a Disk with CHKDSK

Your computer has a built-in tool for catching hard drive problems before they turn into bigger headaches. I'll walk you through running CHKDSK from Windows Explorer and the command line, explain what it checks, and show you where to find results after a scheduled scan.

Read: Checking and Repairing a Disk with CHKDSK

-

What External Drive Should I Get?

What External Drive Should I Get?
There are many choices, and they keep changing.

I'll review what matters when buying an external backup drive, plus a few current picks worth considering. Capacity, USB speed, SSD versus traditional hard disk, and portable versus desktop can all be confusing.

Read: What External Drive Should I Get?

-

Should I Repair or Replace My Computer?

Should I Repair or Replace My Computer?
You can do either, but which is best?

Is it time to fix or replace your computer? The right choice depends on your budget, the machine's age, your warranty, and how much time you're willing to spend. I'll review the key factors and tell the story of my own laptop replacement.

Read: Should I Repair or Replace My Computer?

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

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Find the latest episode here.

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What External Drive Should I Get?

You should have an external drive for your backups. Capacity, USB speed, SSD versus traditional hard disk, portable versus desktop, can all be confusing choices. I'll review actually matters when picking a backup drive, plus a few current picks worth considering.

Watch: What External Drive Should I Get?


Should I Repair or Replace My Computer?

Is it time to fix or replace your computer? The right choice depends on your budget, the machine's age, your warranty, and how much time you're willing to spend. I'll review the key factors and tell the story of my own laptop replacement.

Watch: Should I Repair or Replace My Computer?


Why Do They Make It So Hard to Recover Accounts?

Getting back into a locked account can sometimes feel impossible. There's a good reason. I'll discuss why account recovery has to be difficult, what you can do to make it easier on yourself, and how to avoid losing an account for good.

Watch: Why Do They Make It So Hard to Recover Accounts?


Checking and Repairing a Disk with CHKDSK

Your computer has a built-in tool for catching hard drive problems before they turn into bigger headaches. I'll walk you through running CHKDSK from Windows Explorer and the command line, explain what it checks, and show you where to find results after a scheduled scan.

Watch: Checking and Repairing a Disk with CHKDSK


 

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]]> #1141 – The 50-year Takeaway https://newsletter.askleo.com/1141-the-50-year-takeaway/ Tue, 29 Sep 2026 15:00:13 +0000 https://newsletter.askleo.com/?p=9452 The 50-year Takeaway

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#1141 - The 50-year Takeaway

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Fifty years?

Yup. I've officially been playing with computers and tech for 50 years. It was that long ago that I was required to take my first programming class, and the rest, as they say, is history.

Perhaps it's fitting that in addition to an article reflecting on all that, this week also sees an article discussing the impact of AI on programming. My take on the latter? Programming (coding) ability still matters. Being good at it can still set you apart from the rest of the pack.

Take care,

Leo

-

This Week on Ask Leo!

The 50-year Takeaway

The 50-year Takeaway
Looking forward by looking back.

I'll look back at the pace of change in my 50 years in tech and ask the question, "What should today's kids learn for a future none of us can predict?" The answer isn't a skill at all. It's a way of thinking that remains critical no matter what you choose to do.

Read: The 50-year Takeaway

-

I

I'm Drowning in Spam. What Can I Do?
You can't stop spam, but you can manage it.

Three hundred spam emails a day? You're not alone, and no, blocking senders won't fix it. I'll discuss why blocking is pointless, why a full spam folder means things are working, and how to trains your email program to keep more junk out of your inbox.

Read: I'm Drowning in Spam. What Can I Do?

-

How Do Websites Keep Passwords Secure?

How Do Websites Keep Passwords Secure?
What to look for in data breach reports.

I'll give you a high-level overview of how websites know you typed the right password without actually storing it. The trick is something called hashing, and once you understand it, you'll know what to look for the next time a data breach hits the news.

Read: How Do Websites Keep Passwords Secure?

-

Responses to Your Three Common Password Manager Objections

Responses to Your Three Common Password Manager Objections
Security experts agree: you should use one.

Many people avoid password managers because they seem hard to set up, difficult to trust, or easy to lock yourself out of. I'll look at each objection and show you why they're not as concerning as they seem. Security experts say a password manager is the smartest step you can take.

Read: Responses to Your Three Common Password Manager Objections

-

Does All This Talk of AI Mean I Should Choose a Different Career?

Does All This Talk of AI Mean I Should Choose a Different Career?
Only if you're looking for an excuse.

Worried that AI is making coding skills useless? Understanding how to code still gives you an edge, even in the age of AI tools and vibe coding. Find out why your passion and interests, not trends, should guide your tech career choices.

Read: Does All This Talk of AI Mean I Should Choose a Different Career?

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

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Does All This Talk of AI Mean I Should Choose a Different Career?

Worried that AI is making coding skills useless? Understanding how to code still gives you an edge, even in the age of AI tools and vibe coding. Find out why your passion and interests, not trends, should guide your tech career choices.

Watch: Does All This Talk of AI Mean I Should Choose a Different Career?


Responses to Your Three Common Password Manager Objections

Many people avoid password managers because they seem hard to set up, difficult to trust, or easy to lock yourself out of. I'll look at each objection and show you why they're not as concerning as they seem. Security experts say a password manager is the smartest step you can take.

Watch: Responses to Your Three Common Password Manager Objections


How Do Websites Keep Passwords Secure?

I'll give you a high-level overview of how websites know you typed the right password without actually storing it. The trick is something called hashing, and once you understand it, you'll know what to look for the next time a data breach hits the news.

Watch: How Do Websites Keep Passwords Secure?


The 50-year Takeaway

I'll look back at everything that changed in my 50 years in tech, and ask the question: what should today's kids learn for a future none of us can predict? The answer isn't a specific skill at all. It's a way of thinking that remains critical no matter what you choose to do.

Watch: The 50-year Takeaway


I'm Drowning in Spam. What Can I Do?

Three hundred spam emails a day? You're not alone, and no, blocking senders won't fix it. I'll discuss why blocking is pointless, why a full spam folder means things are working, and how to trains your email program to keep more junk out of your inbox.

Watch: I'm Drowning in Spam. What Can I Do?


 

The post #1141 – The 50-year Takeaway appeared first on Confident Computing - by Ask Leo!.

]]> #1140 – How Passkeys Work (A No-Tech Version) https://newsletter.askleo.com/1140-how-passkeys-work-a-no-tech-version/ Tue, 22 Sep 2026 15:00:56 +0000 https://newsletter.askleo.com/?p=9450 How Passkeys Work (A No-Tech Version)

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#1140 - How Passkeys Work (A No-Tech Version)

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This week's featured article on Passkeys highlights a problem I run into frequently. It generates two type of feedback:

  • Thank you! This makes much more sense. I get it now.
  • I'm more confused than ever. (Sometimes this is phrased quite angrily.)

Same article or video, two polar-opposite reactions. It does make what I do challenging.

It's very similar to the other form of opposite reactions I get: "too fast and too technical" versus "too slow and too basic" -- again, often on the exact same video.

There's no winning. Smile

And that's OK. I'm not everyone's cup of tea (fast or slow brewed). And there are many, many other great creators out there with their own takes and pacing. I'll just keep doing what I do and hope I help the most I can.

Including you, of course. Smile

Take care,

Leo

-

This Week on Ask Leo!

How Passkeys Work (A No-Tech Version)

How Passkeys Work (A No-Tech Version)
Simple in concept.

Passwords are on their way out. I'll discuss what passkeys actually are, how they work, what happens if you lose your device, and how they protect you from phishing, malware, and data breaches... without the technical jargon.

Read: How Passkeys Work (A No-Tech Version)

-

How Do I Protect My Laptop Data From Theft?

How Do I Protect My Laptop Data From Theft?
Encryption, done properly, is the answer.

Lose your laptop, and your data could end up in the wrong hands. I'll walk you through the best ways to encrypt your files, from simple zip passwords to full disk encryption with BitLocker, VeraCrypt, or Cryptomator, so your secrets stay safe no matter what.

Read: How Do I Protect My Laptop Data From Theft?

-

5 Steps to Better Wi-Fi In Your House

5 Steps to Better Wi-Fi In Your House
How to improve your wireless connection. (Hint: it's not your ISP.)

I'll walk you through easy ways to place your router, cut interference, pick better channels, and boost your signal so every device connects faster.

Read: 5 Steps to Better Wi-Fi In Your House

-

How to Reformat a Disk

How to Reformat a Disk
Four different ways.

I'll walk you through four easy ways to erase and prepare a disk in Windows using File Explorer or the command line, plus tips on choosing the right file system and format type.

Read: How to Reformat a Disk

-

What Happened When My "Bank" Called Me

What Happened When My "Bank" Called Me
I practiced what I preach.

Your bank calls about a suspicious charge. The caller ID matches, they know your account details, and everything sounds legit. But is it really your bank, or is it a scammer? It happened to me. I'll share the steps I took to protect myself.

Read: What Happened When My "Bank" Called Me

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

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What Happened When My "Bank" Called Me

Your bank calls about a suspicious charge. The caller ID matches, they know your account details, and everything sounds legit. But is it really your bank, or is it a scammer? It happened to me. I'll share the steps I took to protect myself.

Watch: What Happened When My "Bank" Called Me


5 Steps to Better Wi-Fi In Your House

I'll walk you through easy ways to place your router, cut interference, pick better channels, and boost your signal so every device connects faster.

Watch: 5 Steps to Better Wi-Fi In Your House


How to Reformat a Disk

I'll walk you through four easy ways to erase and prepare a disk in Windows using File Explorer or the command line, plus tips on choosing the right file system and format type.

Watch: How to Reformat a Disk


How Passkeys Work (A No-Tech Version)

Passwords are on their way out. I'll discuss what passkeys actually are, how they work, what happens if you lose your device, and how they protect you from phishing, malware, and data breaches... without the technical jargon.

Watch: How Passkeys Work (A No-Tech Version)


How Do I Protect My Laptop Data From Theft?

Lose your laptop, and your data could end up in the wrong hands. I'll walk you through the best ways to encrypt your files, from simple zip passwords to full disk encryption with BitLocker, VeraCrypt, or Cryptomator, so your secrets stay safe no matter what.

Watch: How Do I Protect My Laptop Data From Theft?


 

The post #1140 – How Passkeys Work (A No-Tech Version) appeared first on Confident Computing - by Ask Leo!.

]]> #1139 – What’s the Best Two-Factor Authentication Method? https://newsletter.askleo.com/1139-whats-the-best-two-factor-authentication-method/ Tue, 15 Sep 2026 15:00:32 +0000 https://newsletter.askleo.com/?p=9448 What's the Best Two-Factor Authentication Method?

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#1139 - What's the Best Two-Factor Authentication Method?

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Whoops. Forgot this last week: this month's coupon code is FALLFELL. Use that on checkout to get 20% off anything in The Ask Leo! Store. Thanks for being a subscriber!

Take care,

Leo

-

This Week on Ask Leo!

What

What's the Best Two-Factor Authentication Method?
When you have a choice, that is.

Not all two-factor authentication works the same way. Some methods are more secure, some are more convenient, and some leave you open to sneaky attacks like SIM swapping. Here's my breakdown of hardware keys, authenticator apps, texts, email, and voice codes so you can pick what fits you best.

Read: What's the Best Two-Factor Authentication Method?

-

How Do I Recover My Outlook Account?

How Do I Recover My Outlook Account?
If you've lost access to your Outlook.com, Hotmail.com, Live.com, or other Microsoft account, this is the place to start.

Whether you forgot your password, got hacked, or can't verify your identity while traveling, I'll point you to the steps to try if you're locked out of your Microsoft account.

Read: How Do I Recover My Outlook Account?

-

Why Are There So Many Jerks Online?

Why Are There So Many Jerks Online?
Trolls, jerks, dicks, and entitled rectal orifices everywhere.

Are people are getting ruder online? You're not imagining the jerks, but you might be missing the bigger picture. I'll discuss why the internet doesn't really create more jerks, and why the good people around you still outnumber them by a mile.

Read: Why Are There So Many Jerks Online?

-

Back Up Your Email Using Thunderbird

Back Up Your Email Using Thunderbird
If it's only in one place, it's not backed up.

If your email only lives in your inbox online, it's not backed up. I'll show you how to use a free program to download a full copy of your email to your own computer, plus how to save your contacts. That way, a hacked account never means losing everything.

Read: Back Up Your Email Using Thunderbird

-

I

I'm Told to Change My Password. Why?
Is your password "in the wild"?

If you get a warning that your password has leaked, don't panic, but don't ignore it, either. I'll talk about the difference between a real password breach and a scam, why passwords are risky once exposed "in the wild", and the habit that keeps you safe no matter what.

Read: I'm Told to Change My Password. Why?

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

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Why Are There So Many Jerks Online?

Are people are getting ruder online? You're not imagining the jerks, but you might be missing the bigger picture. I'll discuss why the internet doesn't really create more jerks, and why the good people around you still outnumber them by a mile.

Watch: Why Are There So Many Jerks Online?


I'm Told to Change My Password. Why?

If you get a warning that your password has leaked, don't panic, but don't ignore it, either. I'll talk about the difference between a real password breach and a scam, why passwords are risky once exposed "in the wild", and the habit that keeps you safe no matter what.

Watch: I'm Told to Change My Password. Why?


Back Up Your Email Using Thunderbird

If your email only lives in your inbox online, it's not backed up. I'll show you how to use a free program to download a full copy of your email to your own computer, plus how to save your contacts. That way, a hacked account never means losing everything.

Watch: Back Up Your Email Using Thunderbird


What's the Best Two-Factor Authentication Method?

Not all two-factor authentication works the same way. Some methods are more secure, some are more convenient, and some leave you open to sneaky attacks like SIM swapping. Here's my breakdown of hardware keys, authenticator apps, texts, email, and voice codes so you can pick what fits you best.

Watch: What's the Best Two-Factor Authentication Method?


How Do I Recover My Outlook Account?

Whether you forgot your password, got hacked, or can't verify your identity while traveling, I'll point you to the steps to try if you're locked out of your Microsoft account.

Watch: How Do I Recover My Outlook Account?


 

The post #1139 – What’s the Best Two-Factor Authentication Method? appeared first on Confident Computing - by Ask Leo!.

]]> #1138 – What’s Better, NAS or Cloud Storage? https://newsletter.askleo.com/1138-whats-better-nas-or-cloud-storage/ Tue, 08 Sep 2026 15:00:51 +0000 https://newsletter.askleo.com/?p=9445 What's Better, NAS or Cloud Storage?

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#1138 - What's Better, NAS or Cloud Storage?

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One of the less pleasant aspects of doing Ask Leo! for over 23 years, and having a newsletter for nearly 21 of those years, is that occasionally a subscriber will pass away. This week I recieved news that long time subscriber Dean Simes in Australia passed away at the age of 102.

Dean was special for a couple of reasons. To begin with, he was a clear example of "you're never too old for tech". His son passed along a news report from earlier this year: At 102 years old, Dean Simes might be Australia's oldest tech-help guy. Absolutely fantastic.

Dean's also one of the few readers I've met in person. When I travelled to Australia some years ago, he joined a small reader meetup outside a Sydney Starbucks. We did capture a photo: Sydney Meet-Up.

Life's transitions are inevitable, I know, but some seem to hit harder. Dean was a wonderful example, and his is a legacy I aspire to.

Take care,

Leo

-

This Week on Ask Leo!

What

What's Better, NAS or Cloud Storage?
Not better. Complementary.

NAS or cloud? Each has real strengths and real risks, and a recent story about a broadcaster losing 50TB of archives shows what can go wrong. I'll detail pros and cons for each and show how combining both keeps your data safer than relying on just one.

Read: What's Better, NAS or Cloud Storage?

-

What Security Software Do You Recommend? (2026 Q3 update)

What Security Software Do You Recommend? (2026 Q3 update)
Basic protection in four steps.

My updated guide cuts through the hype with four no-nonsense steps to keep your PC safe. Learn what works, what to avoid, and how to stay secure without overspending or overcomplicating.

Read: What Security Software Do You Recommend? (2026 Q3 update)

-

If Too Many Bad Password Attempts Cause Account Locks, How Do Hackers Hack In?

If Too Many Bad Password Attempts Cause Account Locks, How Do Hackers Hack In?
They use the back door.

Ever wonder why hackers don't get locked out after a few failed password attempts, the way you do? It turns out they rarely even try. I'll describe the sneakier "back door" methods -- data breaches, malware, and phishing -- that hackers use to break into accounts, and what you can do to stop them.

Read: If Too Many Bad Password Attempts Cause Account Locks, How Do Hackers Hack In?

-

Why Don

Why Don't I Get Sound From My Computer?
A 12-step checklist.

Computer gone silent? Here's a checklist to get your sound working again in minutes.

Read: Why Don't I Get Sound From My Computer?

-

Should I Avoid Windows Update? It Burned Me

Should I Avoid Windows Update? It Burned Me
Only if you like living even more dangerously.

A bad Windows Update can cripple your computer. Once it happens to you, it's tempting to swear off updates forever. I'll explain why that's the wrong move, and share one habit that makes any update failure, from Windows or anything else, easy to recover from.

Read: Should I Avoid Windows Update? It Burned Me

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

Should I Avoid Windows Update? It Burned Me

A bad Windows Update can cripple your computer. Once it happens to you, it's tempting to swear off updates forever. I'll explain why that's the wrong move, and share one habit that makes any update failure, from Windows or anything else, easy to recover from.

Watch: Should I Avoid Windows Update? It Burned Me


Why Don't I Get Sound From My Computer?

Computer gone silent? Here's a checklist to get your sound working again in minutes.

Watch: Why Don't I Get Sound From My Computer?


If Too Many Bad Password Attempts Cause Account Locks, How Do Hackers Hack In?

Ever wonder why hackers don't get locked out after a few failed password attempts, the way you do? It turns out they rarely even try. I'll describe the sneakier "back door" methods -- data breaches, malware, and phishing -- that hackers use to break into accounts, and what you can do to stop them.

Watch: If Too Many Bad Password Attempts Cause Account Locks, How Do Hackers Hack In?


What's Better, NAS or Cloud Storage?

NAS or cloud? Each has real strengths and real risks, and a recent story about a broadcaster losing 50TB of archives shows what can go wrong. I'll detail pros and cons for each and show how combining both keeps your data safer than relying on just one.

Watch: What's Better, NAS or Cloud Storage?


What Security Software Do You Recommend? (2026 Q3 update)

My updated guide cuts through the hype with four no-nonsense steps to keep your PC safe. Learn what works, what to avoid, and how to stay secure without overspending or overcomplicating.

Watch: What Security Software Do You Recommend? (2026 Q3 update)


 

The post #1138 – What’s Better, NAS or Cloud Storage? appeared first on Confident Computing - by Ask Leo!.

]]> #1137 – How Often Should I Scan My Computer for Malware? https://newsletter.askleo.com/1137-how-often-should-i-scan-my-computer-for-malware/ Tue, 01 Sep 2026 19:46:29 +0000 https://newsletter.askleo.com/?p=9443 How Often Should I Scan My Computer for Malware?

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#1137 - How Often Should I Scan My Computer for Malware?

Problems viewing? Read online: https://newsletter.askleo.com/current-newsletter/
Newsletter FAQ & administration Answers to all your subscription and newsletter questions.
All the ways to Support Ask Leo!
 

This Week on Ask Leo!

How Often Should I Scan My Computer for Malware?

How Often Should I Scan My Computer for Malware?
You? Rarely. Your system? Constantly.

Find out when a manual scan makes sense, and how often you should run one for peace of mind.

Read: How Often Should I Scan My Computer for Malware?

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Will Ransomware Encrypt Backups?

Will Ransomware Encrypt Backups?
How to protect yourself in case they do.

Worried that ransomware could sneak past your defenses and encrypt your backups? Most ransomware won't, but it's not impossible. I'll discuss how ransomware picks its targets, why your backup image files are usually safe, and one simple habit to keep your files protected.

Read: Will Ransomware Encrypt Backups?

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How Do I Make Sure I Don

How Do I Make Sure I Don't Have Malware?
An important answer you need to understand.

The hard truth is that you can never fully prove your computer is malware free... but you can still stack the odds in your favor. I'll discuss why, the habits that keep you safer online, and what to do if something slips through.

Read: How Do I Make Sure I Don't Have Malware?

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Facebook Hacked? What You Need to Do NOW!

Facebook Hacked? What You Need to Do NOW!
Move quickly.

Facebook account hacks happen. Here's how to recover access, lock down your password and recovery info, warn your friends, and protect yourself from it happening again.

Read: Facebook Hacked? What You Need to Do NOW!

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How Do I Fix Windows Update?

How Do I Fix Windows Update?
Several things to try.

Windows Update can get stuck, and it's rarely obvious why. I'll walk you through Microsoft's troubleshooter, and provide a full manual reset using command line tools, so you can get your updates flowing again.

Read: How Do I Fix Windows Update?

-

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.


 

The post #1137 – How Often Should I Scan My Computer for Malware? appeared first on Confident Computing - by Ask Leo!.

]]> #1136 – Clickfix: What It Is and How to Avoid It https://newsletter.askleo.com/1136-clickfix-what-it-is-and-how-to-avoid-it/ Tue, 25 Aug 2026 15:00:07 +0000 https://newsletter.askleo.com/?p=9438 Clickfix: What It Is and How to Avoid It

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Technology With Confidence - - - - - - - -               Confident Computing from Ask Leo! - Be sure to allow image display for the best viewing
#1136 - Clickfix: What It Is and How to Avoid It

Problems viewing? Read online: https://newsletter.askleo.com/current-newsletter/
Newsletter FAQ & administration Answers to all your subscription and newsletter questions.
All the ways to Support Ask Leo!
 

I know the current episode is linked down below, but just in case you've missed it, Gary (of MacMost) and I continue to record a mostly-weekly hour long podcast where we chat about the latest goings on in technology. The TEH Podcast ("Tech Enthusiast Hour") covers a lot of interesting and random topics.

This week's 274th episode is entitled TEH 274: AirPod Cameras, Book Scanning, and Digital Outrage: Tech's Latest Controversies. Give it a listen!

Leo

-

This Week on Ask Leo!

Clickfix: What It Is and How to Avoid It

Clickfix: What It Is and How to Avoid It
Scammers and hackers get sneakier all the time.

ClickFix is a scam that turns a simple "prove you're human" (or other fake message) pop-up into a malware trap, using your own keystrokes to install it. I'll discuss how it works, where you'll find it, and the one red flag that gives it away every time.

Read: Clickfix: What It Is and How to Avoid It

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Where Do I Get Driver Updates?

Where Do I Get Driver Updates?
Where to find them and places to avoid.

I'll explain when driver updates matter, why most scanning tools aren't worth your trust, and where to find real updates when you truly need them.

Read: Where Do I Get Driver Updates?

-

Why Did My Security Software Not Detect a Virus on My PC?

Why Did My Security Software Not Detect a Virus on My PC?
Sometimes even the best software can't protect you.

Malware can slip past even a good antivirus program. Using my silliest metaphor yet, I'll explain vulnerabilities, exploits, and what actually keeps you safe. Learn how infections happen and what you can do about it.

Read: Why Did My Security Software Not Detect a Virus on My PC?

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Why ANY Two-Factor Is Better Than No Two-Factor

Why ANY Two-Factor Is Better Than No Two-Factor
Even if it is hackable.

You may have heard that hackers can sometimes beat two-factor authentication. It's true, but that doesn't make it useless. I'll describe how each type of two-factor works, which ones hackers can trick, and why skipping 2FA is still the riskiest choice of all.

Read: Why ANY Two-Factor Is Better Than No Two-Factor

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Why You -- Yes, You -- Are a Target of Hackers

Why You -- Yes, You -- Are a Target of Hackers
Even if you have nothing, you still have something hackers want.

Every online account you own is valuable to criminals looking to steal your identity, spread malware, or empty your accounts. Here's why you're a target no matter what, and how to protect yourself before it's too late.

Read: Why You -- Yes, You -- Are a Target of Hackers

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

Where Do I Get Driver Updates?

I'll explain when driver updates matter, why most scanning tools aren't worth your trust, and where to find real updates when you truly need them.

Watch: Where Do I Get Driver Updates?


Why ANY Two-Factor Is Better Than No Two-Factor

You may have heard that hackers can sometimes beat two-factor authentication. It's true, but that doesn't make it useless. I'll describe how each type of two-factor works, which ones hackers can trick, and why skipping 2FA is still the riskiest choice of all.

Watch: Why ANY Two-Factor Is Better Than No Two-Factor


Why You ' Yes, You ' Are a Target of Hackers

Every online account you own is valuable to criminals looking to steal your identity, spread malware, or empty your accounts. Here's why you're a target no matter what, and how to protect yourself before it's too late.

Watch: Why You ' Yes, You ' Are a Target of Hackers


Clickfix: What It Is and How to Avoid It

ClickFix is a scam that turns a simple "prove you're human" (or other fake message) pop-up into a malware trap, using your own keystrokes to install it. I'll discuss how it works, where you'll find it, and the one red flag that gives it away every time.

Watch: Clickfix: What It Is and How to Avoid It


Why Did My Security Software Not Detect a Virus on My PC?

Malware can slip past even a good antivirus program. Using my silliest metaphor yet, I'll explain vulnerabilities, exploits, and what actually keeps you safe. Learn how infections happen and what you can do about it.

Watch: Why Did My Security Software Not Detect a Virus on My PC?


 

The post #1136 – Clickfix: What It Is and How to Avoid It appeared first on Confident Computing - by Ask Leo!.

]]> #1135 – Tips, Tricks, and Best Practices for Sharing Links https://newsletter.askleo.com/1135-tips-tricks-and-best-practices-for-sharing-links/ Tue, 18 Aug 2026 15:00:29 +0000 https://newsletter.askleo.com/?p=9436 Tips, Tricks, and Best Practices for Sharing Links

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Technology With Confidence - - - - - - - -               Confident Computing from Ask Leo! - Be sure to allow image display for the best viewing
#1135 - Tips, Tricks, and Best Practices for Sharing Links

Problems viewing? Read online: https://newsletter.askleo.com/current-newsletter/
Newsletter FAQ & administration Answers to all your subscription and newsletter questions.
All the ways to Support Ask Leo!
 

Lost in the shuffle: last Monday the 10th was the 23rd(!) anniversary of the first Ask Leo! post. Hard to believe that it's lasted longer than my career at Microsoft, and now takes up over 1/3rd of my life. No plans to stop any time soon, that I can tell you. Smile

Hope you're enjoying this summer ... it's just flying by, it seems.

Leo

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This Week on Ask Leo!

Tips, Tricks, and Best Practices for Sharing Links

Tips, Tricks, and Best Practices for Sharing Links
How to share URLs that work.

Sharing a link seems simple, but some methods create long, broken, or trackable URLs. I'll show you how to copy clean links, strip out tracking codes, shorten long URLs, link to a highlight or video moment, and check that the link will work.

Read: Tips, Tricks, and Best Practices for Sharing Links

-

How to Avoid Ransomware

How to Avoid Ransomware
Three things you're hopefully already doing.

Ransomware can lock up every file on your computer and hold it hostage until you pay. I'll discuss defenses that work, why backups are your best insurance, and why you should never, ever pay the ransom.

Read: How to Avoid Ransomware

-

How Do I Make Sure Windows is Really, Completely Up to Date?

How Do I Make Sure Windows is Really, Completely Up to Date?
"As up to date as possible" is an important recommendation.

Windows Update usually keeps your PC current, but not always right away. I'll show you how to check for updates until none are left, so you can be confident your Windows computer is as up to date as it can be.

Read: How Do I Make Sure Windows is Really, Completely Up to Date?

-

Your 6 Strongest Practical Password Techniques, Ranked

Your 6 Strongest Practical Password Techniques, Ranked
Aim for the best.

Not all passwords are created equal. Some resist hackers for centuries; others fall in seconds. I'll rank six password techniques from strongest to weakest, including one horrible password I still remember from 45 years ago, and how even that can be made secure.

Read: Your 6 Strongest Practical Password Techniques, Ranked

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The Easy-to-Avoid Two-Factor Loss Risk

The Easy-to-Avoid Two-Factor Loss Risk
No need to worry about losing your second factor… if you do this first.

Two-factor authentication keeps your accounts safe, but what happens if you lose your phone or key fob? I'll walk you through what you need to do now so you never need to worry about being locked out later.

Read: The Easy-to-Avoid Two-Factor Loss Risk

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

The Easy-to-Avoid Two-Factor Loss Risk

Two-factor authentication keeps your accounts safe, but what happens if you lose your phone or key fob? I'll walk you through what you need to do now so you never need to worry about being locked out later.

Watch: The Easy-to-Avoid Two-Factor Loss Risk


Your 6 Strongest Practical Password Techniques, Ranked

Not all passwords are created equal. Some resist hackers for centuries; others fall in seconds. I'll rank six password techniques from strongest to weakest, including one horrible password I still remember from 45 years ago, and how even that can be made secure.

Watch: Your 6 Strongest Practical Password Techniques, Ranked


How Do I Make Sure Windows is Really, Completely Up to Date?

Windows Update usually keeps your PC current, but not always right away. I'll show you how to check for updates until none are left, so you can be confident your Windows computer is as up to date as it can be.

Watch: How Do I Make Sure Windows is Really, Completely Up to Date?


Tips, Tricks, and Best Practices for Sharing Links

Sharing a link seems simple, but some methods create long, broken, or trackable URLs. I'll show you how to copy clean links, strip out tracking codes, shorten long URLs, link to a highlight or video moment, and check that the link will work.

Watch: Tips, Tricks, and Best Practices for Sharing Links


How to Avoid Ransomware

Ransomware can lock up every file on your computer and hold it hostage until you pay. I'll discuss the real defenses that work, why backups are your best insurance, and why you should never, ever pay the ransom.

Watch: How to Avoid Ransomware


 

The post #1135 – Tips, Tricks, and Best Practices for Sharing Links appeared first on Confident Computing - by Ask Leo!.

]]> #1134 – How Do I Change My Windows PIN? https://newsletter.askleo.com/1134-how-do-i-change-my-windows-pin/ Tue, 11 Aug 2026 15:00:16 +0000 https://newsletter.askleo.com/?p=9434 How Do I Change My Windows PIN?

The post #1134 – How Do I Change My Windows PIN? appeared first on Confident Computing - by Ask Leo!.

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Technology With Confidence - - - - - - - -               Confident Computing from Ask Leo! - Be sure to allow image display for the best viewing
#1134 - How Do I Change My Windows PIN?

Problems viewing? Read online: https://newsletter.askleo.com/current-newsletter/
Newsletter FAQ & administration Answers to all your subscription and newsletter questions.
All the ways to Support Ask Leo!
 

As I write this I'm recovering from the 2026 Pacific Northwest Corgi Picnic! Nearly 100 Corgis running around my back yard. PNWPicnic.com has links to photos.

It's the 22nd time we've hosted the event. It's a blast, but tiring.

Leo

-

This Week on Ask Leo!

How Do I Change My Windows PIN?

How Do I Change My Windows PIN?

Changing your Windows sign-in PIN isn't a setting in your Microsoft account; it's set on each device. I'll show you where to find it, why a PIN is safer than you might think, and when you should change it.

Read: How Do I Change My Windows PIN?

-

My Email Is Hacked. How Do I Fix It?

My Email Is Hacked. How Do I Fix It?
The steps you need to take as soon as possible.

Getting locked out of your own email is scary, and the fallout can spread to your bank, social media, and contacts. I'll walk you through the steps to take right now: recovering your account, locking it down, and protecting everything connected to it.

Read: My Email Is Hacked. How Do I Fix It?

-

Why Ask Why?

Why Ask Why?
Why, indeed.

Wonder why software makers make the choices they do? Me too. But asking "why" rarely brings relief... except in one case.

Read: Why Ask Why?

-

A One-Step Way to Lose Your Account Forever

A One-Step Way to Lose Your Account Forever
AKA what not to do.

Most people who lose an account never get it back, and it's usually their own fault. I'll discuss why alternate email addresses and phone numbers are the key to account recovery, and the habit most people forget that locks them out for good.

Read: A One-Step Way to Lose Your Account Forever

-

Is Using the Cloud Safe?

Is Using the Cloud Safe?
It's as safe as you want it to be, if you use it properly.

Is the cloud really dangerous, or is that just a lack of understanding? I'll break down what "the cloud" actually is, why it's no riskier than email or online banking, and the simple habits that keep your data safe no matter where it lives.

Read: Is Using the Cloud Safe?

Ask Leo! Tip of the Day

For Bronze patrons of Ask Leo!

TEH Podcast

TEH Podcast

Find the latest episode here.

Ask Leo! on YouTube

Subscribe to Ask Leo! on YouTube.

Is Using the Cloud Safe?

Is the cloud really dangerous, or is that just a lack of understanding? I'll break down what "the cloud" actually is, why it's no riskier than email or online banking, and the simple habits that keep your data safe no matter where it lives.

Watch: Is Using the Cloud Safe?


A One-Step Way to Lose Your Account Forever

Most people who lose an account never get it back, and it's usually their own fault. I'll discuss why alternate email addresses and phone numbers are the key to account recovery, and what simple habit most people forget that locks them out for good.

Watch: A One-Step Way to Lose Your Account Forever


Why Ask Why?

Wonder why software makers make the choices they do? Me too. But I'll explain why asking "why" rarely brings relief and often just brings more frustration, as well as the one time asking "why" actually pays off.

Watch: Why Ask Why?


How Do I Change My Windows PIN?

Changing your Windows sign in PIN isn't something hiding in your Microsoft account, it's set on each machine itself. I'll show you where to find it in Settings, plus why a PIN is safer than you might think and when you should actually bother changing it.

Watch: How Do I Change My Windows PIN?


My Email Is Hacked. How Do I Fix It?

Getting locked out of your own email is scary, and the fallout can spread to your bank, social media, and contacts. I'll walk you through the steps to take right now: recovering your account, locking it down, and protecting everything connected to it.

Watch: My Email Is Hacked. How Do I Fix It?


 

The post #1134 – How Do I Change My Windows PIN? appeared first on Confident Computing - by Ask Leo!.

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