tag:blogger.com,1999:blog-229753722008-10-08T08:14:05.449+11:00all about audience research in museums and other cultural institutionsLyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auBlogger94125tag:blogger.com,1999:blog-22975372.post-72760599927548753542008-10-08T08:14:00.001+11:002008-10-08T08:14:05.465+11:002008-10-08T08:14:05.465+11:00

This year we have been working with a group of Year 7 boys (aged 12-13) from an inner city high school who have been working with the Museum as part of an Australian Quality Teaching Grant to trial cross-curriculum units of work. They have also been giving us feedback about our new exhibitions. In the project wrap-up they were asked to imagine the type of person the Museum is and this is what

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/10/if-museum-was-person.htmltag:blogger.com,1999:blog-22975372.post-11807127755750260042008-09-25T18:57:00.002+10:002008-09-29T08:29:45.237+10:002008-09-29T08:29:45.237+10:00

Went to this great session today organised for clients by market research consultants Heartbeat Trends and Vivid. The session was looking at trends based on both quantitative and qualitative research. Here are my notes. Heartbeat Trends What's Next Study: Gen X and Gen Y are different – can't speak to them all the same Kidfluence: Gen X often lumped together but in reality are very different,

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/09/vividheartbeat-trends-presentation-25.htmltag:blogger.com,1999:blog-22975372.post-44039901392790450582008-09-17T16:53:00.003+10:002008-09-29T08:29:06.627+10:002008-09-29T08:29:06.627+10:00

Attended one day of this three day event. Was really good and here are my notes. Brett McLennan, ACMI, the twitch response: works actively and with agility – rapid feedback students and young people adapting to notion of fast response – they still have different learning styles, but are all processing small bits of information rapidly a sound byte generation – don't necessarily go deeper into

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/09/museums-australia-victoria-education.htmltag:blogger.com,1999:blog-22975372.post-22486140550545373012008-09-05T08:13:00.002+10:002008-09-09T06:27:16.112+10:002008-09-09T06:27:16.112+10:00

This question from Ido Beja, Haifa University (via Facebook!): My name is Ido, I'm a student from Haifa University, and I'm doing some research about visitors in museums with hope to build a system for groups of visitors in museums based on group modeling. I saw the abstract of your article "Developing a model of museum visiting" - can you please sent me hard copy of the article? Hi Ido, I did

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/09/models-of-museum-visiting.htmltag:blogger.com,1999:blog-22975372.post-39872233727779355492008-09-02T12:29:00.001+10:002008-09-02T12:29:52.339+10:002008-09-02T12:29:52.339+10:00

This from Tzu Yu Chiu, Taipei: Another thing is that I am also researching the related training programmes designed for museum professional and wonders whether I could find those from the related organisations or associations in Australia. I might start from your blog and hope figure out some information we want on some websites. Since you are kind enough to start with my blog Tzu Yu though

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/09/museum-studies-programs-in-australia.htmltag:blogger.com,1999:blog-22975372.post-31194338590423576142008-07-25T16:58:00.002+10:002008-08-02T09:22:42.242+10:002008-08-02T09:22:42.242+10:00

Have been chatting away with the Manager of Australian Museum Members. They want to dip their toes into the wonderful world of social media. I was going to send them these links by email but thought it better to share them with all. Kate, you will also have to take the plunge and join Facebook to view some of these links! The Canada Science and Technology Corporation have been experimenting with

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/07/museum-members-programs-and-web-20.htmltag:blogger.com,1999:blog-22975372.post-87676397456533070192008-07-22T09:20:00.002+10:002008-07-23T06:09:55.301+10:002008-07-23T06:09:55.301+10:00

Barbara Piscitelli was asking me about useful websites for museum and gallery education. Museums/galleries: SFMOMA online education resources Educator Resource Centre at the Cooper Hewitt Design Museum MOMA's Red Studio Ingenious at the Science Museum, London Walker Art Center – I just love them Barbara – you'll see here I selected mostly gallery websites as I know that's your interest. Online

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This question from Susan Sedgwick, Historic Houses Trust: Hi Lynda, thank for taking the time to talk with me today. As I mentioned, the Historic Houses Trust is developing an exhibition Tails of the city: Sydney's passion for pets on the history of Sydneysiders and their pets to be shown at the Museum of Sydney from 13 December 2008 until 22 March 2009. Consequently I would be very interested to

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/07/exhibitions-about-pets.htmltag:blogger.com,1999:blog-22975372.post-16005626679136041952008-06-28T09:37:00.002+10:002008-06-30T06:44:31.742+10:002008-06-30T06:44:31.742+10:00

Went to this great talk/discussion on Friday with the folks from Cisco and assorted others. Richard Allan, the Director of Government Affairs, Cisco UK, spoke about his experiences and where open government is and may be going in the UK. The major points/links I took from his talk were: Using screen scraping tools to re-purpose government data – this is how TheyWorkForYou started, using already

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/06/open-government-future-trends.htmltag:blogger.com,1999:blog-22975372.post-8904214599861551832008-06-19T09:33:00.002+10:002008-06-19T12:10:17.441+10:002008-06-19T12:10:17.441+10:00

This from Elena Starkova in Russia: Dear Lynda, I am conducting a research on measurement the attitudes of local population towards new museum in Perm, Russia. I would like to know what do people think about the new museum, its project and conception, what do they believe in, are they in favour or not of building a new museum. Here is the website of architectural competition and the concept of

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/06/measuring-impact-of-museums.htmltag:blogger.com,1999:blog-22975372.post-9964007433801919002008-06-16T12:35:00.000+10:002008-06-16T12:38:40.086+10:002008-06-16T12:38:40.086+10:00

Lynda: Do you know what ROM asked people on their feedback comment cards? If not, do you know someone there that I can contact? Thanks - Marian

mnstmaghttp://www.blogger.com/profile/02113735877239675042noreply@blogger.comhttp://amarclk.blogspot.com/2008/06/getting-public-response-to.htmltag:blogger.com,1999:blog-22975372.post-86157623269188889332008-06-12T22:05:00.002+10:002008-06-15T08:04:47.523+10:002008-06-15T08:04:47.523+10:00

This from Willy Tseng: Dear Sir / Madam : My name is Willy. I am a graduate student from Taiwan. I am making a study of museology. I have a question should like to ask the Australian Museum. It is an aging population society . In Australian Museum , no matter in exhibition, education or research, What does the museum do to answer this phenomenon ? Thank you. Thanks Willy. Older audiences have

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/06/older-audiences-and-museums.htmltag:blogger.com,1999:blog-22975372.post-6688696046110143472008-06-12T12:55:00.003+10:002008-06-12T20:44:48.386+10:002008-06-12T20:44:48.386+10:00

Been thinking a bit about this recently after Elaine Gurian sent me something to read, and as we have just completed our corporate planning cycle. Now, I do need to confess that I've become even more addicted to Gordon Ramsay and thinking about his approach to change management (knowing that I've now probably alienated half my readership – sorry 'bout that!) and I think there are many lessons for

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Went to this talk today by hosted by Seb Chan at the Powerhouse Museum. Beth runs a blog How NonProfits can use social media among many, many other things. My notes from the talk and discussion: Web enables connections with people around topics they are interested in. Talked us through an interesting example of using Twitter to get some responses to a specific question about travelling to Oz and

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/05/beth-kanter-talk-phm-23-may-2008.htmltag:blogger.com,1999:blog-22975372.post-33170138118242334072008-05-23T08:58:00.002+10:002008-05-23T09:19:25.888+10:002008-05-23T09:19:25.888+10:00

I got this request via the VSG discussion list: Dear Colleagues, We have just put up the Hard Rain exhibition in the zoo. The exhibition is a United Nations Environment Programme partnered exhibition that graphically illustrates our collision with nature and defines the major environmental issues of the 21st Century. Some of the images may be disturbing for our visitors and this is quite a

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From Brenda Siemers: Hello! I am a graduate student at the University of Wisconsin Milwaukee (U.S.) and am completing a thesis on teen programs in museums. I came across a blog that mentions the project called "The Museum I'd Like to Know". Is this a published study, and if so, how can I obtain a copy of it? It sounds very interesting! Thanks for your help! Hi Brenda. The Museum I'd like

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/05/museum-id-like.htmltag:blogger.com,1999:blog-22975372.post-16362778585875506392008-05-19T18:04:00.002+10:002008-05-21T07:01:10.489+10:002008-05-21T07:01:10.489+10:00

Quite a morning with the six provocative papers and some comments from Frank regarding his attendance at the 2020 Summit and recent travels. Some points across the board that I took away: People will make decisions based on the information they have available now – not on what could be made available (i.e. people don't know what it is we don't have) Museums need to be more innovative and look at

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/05/museums-australia-futures-forum-may.htmltag:blogger.com,1999:blog-22975372.post-41649472790767100952008-05-16T13:56:00.002+10:002008-05-21T07:02:00.216+10:002008-05-21T07:02:00.216+10:00

Here's background to the provocative paper I'm giving at the Museum Australia Futures Forum event in Canberra next week as part of the Learning for Life group. In 1918 Benjamin Gilman's work, Museum Ideals of Purpose and Method, was published by the Museum of Fine Arts Boston. In one essay first published in 1916 Gilman Writes: '... an inordinate amount of physical effort is demanded of the ideal

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This question popped up from Ken at lunch yesterday: What are visitors seeking from cultural attractions in terms of education and/or entertaining experiences? Can these co-exist? Well Ken, since you don't want to read my thesis online, or even Chapter 7 which answers these questions I will summarise it for you here. Watch out for a future edition of Curator where these findings will be

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/05/learning-vs-education-vs-entertainment.htmltag:blogger.com,1999:blog-22975372.post-41020746986777999542008-05-08T16:52:00.002+10:002008-05-08T17:46:58.847+10:002008-05-08T17:46:58.847+10:00

Gave a paper at Museums and the Web 2008 looking at some of the ways on-line users have been classified. Again, when at the Museum of the Confederacy we were talking about on-line users and I got to thinking about some of the ways we have "classified" physical visitors and could they be applied to the on-line user as well? I was reminded of something that George McDonald (I think it was) said

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/05/classifying-physical-and-online.htmltag:blogger.com,1999:blog-22975372.post-39928677268196048722008-05-08T15:31:00.006+10:002008-05-08T15:41:22.354+10:002008-05-08T15:41:22.354+10:00

This from Marian Steinberg, TMAG: Thanks for your earlier help. I'd send this directly to your blog, but can't figure out how! The Tasmanian Museum and Art Gallery are going to be putting on a small exhibition of the approved master plan for TMAG's redevelopment project. We're planning to use this as an opportunity to involve our visitors and get some feedback from them at the same time. We have

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/05/getting-public-response-to.htmltag:blogger.com,1999:blog-22975372.post-90345835021525820152008-04-29T05:34:00.001+10:002008-04-29T05:34:47.440+10:002008-04-29T05:34:47.440+10:00

Here's my notes from the talk by Dr Richard Sandell, Head of Museum Studies, Leicester University: Looking at social effects of museums and how audiences engaged with particular public programs Project: rethinking disability representation opened nine different interpretive projects across nine cultural institutions – wanted to challenge visitors' preconceptions about disability, gave examples of

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/04/countering-prejudice-activism-and.htmltag:blogger.com,1999:blog-22975372.post-62243929196132306652008-04-26T07:34:00.001+10:002008-04-26T07:34:38.087+10:002008-04-26T07:34:38.087+10:00

This from Zahava Doering, Smithsonian: Hi! On a short fuse, I've been asked to identify museums that are using technology in INNOVATIVE ways to enhance, inform, and guide the visits of their visitors. I'm lost as to where to begin... I know that the Exploratorium is using RFIS technology, but... COULD YOU suggest places/people to call? THANKS, Zahava. Zahava, it's hard to know where to start with

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/04/digital-world-and-museums.htmltag:blogger.com,1999:blog-22975372.post-75998515513843294202008-04-20T07:08:00.002+10:002008-04-20T07:17:00.293+10:002008-04-20T07:17:00.293+10:00

Spent a few interesting days with the folks from the Museum of the Confederacy, Richmond, VA. We spoke about the kinds of questions visitors have about objects. Across a few studies now I have found rather consistent questions that keep arising for natural history and anthropological objects. From natural history specimens people want to know: What is it? scientific name everyday name/description

LyndaKhttp://www.blogger.com/profile/13250840956155339043lynda.kelly@austmus.gov.auhttp://amarclk.blogspot.com/2008/04/what-do-visitors-want-to-know-about.htmltag:blogger.com,1999:blog-22975372.post-22146297500893693552008-04-13T04:50:00.002+10:002008-04-13T04:51:35.864+10:002008-04-13T04:51:35.864+10:00

Went to this really fascinating session this afternoon (after shopping!!). The points that were raised were how important it is to work closely with teens when designing websites for them. Also teens really wanted to use a range of media (although not podcasts of artists' talking!) and have two-way conversation, with the instituting and each other. The first paper about a project called ArtPad at

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