Corporate Coaching: Build Your International Career

US Culture for Remote Work: Coaching for Corporate Success

An EASY Way to Make Someone's Day

noreply@blogger.com (Jennifer Kumar) — Thu, 15 Jul 2021 04:18:00 +0000

To make someone's day means to provide an experience to a person to uplevel an ordinary or dull day to a very memorable and exciting one!

What is a simple way to make someone's day?

Listen on... (transcript below video)...

Saying:

How are you?

How are you today?

How's your day going so far?

Hope you're having a good day.

These are all greetings in the U.S. that we take for granted. In fact, sometimes we complain that they're so ordinary that they're boring. And, so we avoid those greetings or we forget about saying those greetings because we're in a rush or we think they're overused or it doesn't impact somebody else's day. I just found out the exact opposite. I walked into the gas station on my walk in Salt Lake City today, and I bought this nice, refreshing cold bottle of iced tea. When I went up to the register to pay for it, I said to the cashier, "How's your day going?" And he said, "It's pretty good. Actually, I'm so glad you asked. You know, that nobody has asked me to be on my shift. And I came in five hours ago!"

I said,"Oh that's that's so sad. How many people have come into the store since you started your shift?" It wasn't that busy of a store. So he said, you know, about two..two fifty three hundred people came in since he started his shift and not one customer greeted him, not one. And he.. even though he didn't say it in words, I could tell that made his day, he was happy that somebody else recognized him and asked him how he was doing.

And he and I had a little conversation about it. And, I think it made him feel happy. So, although these greetings are ordinary, so ordinary that we think, oh, everybody's doing it, they might not. And maybe you might be the one who greets somebody and makes their day. And if you're new in the U.S. or not so confident about American English, it's OK. The simple conversations get you started in the right direction. And even if you aren't able to continue the conversation completely, just know that these little things can really make somebody so happy just by knowing a few words in English you can really make somebody's day and it will make you feel happy too, because it's easy to be understood and somebody else will smile when they hear you say it. And what better... what better feeling can you get from your day than that? So just keep that in mind. Next time you walk into a store or a gas station store or anything, take a minute to greet the person. You just never know how it might really impact their day. And that ripple effect will really inspire you as well. This is Jennifer going on a walk in Salt Lake City until next time. I'll see you later.

Vlog commentator, Jennifer Kumar is a strong believer that there are many Ways Small Talk with US Clients Improves Working Relationships. In fact, she believes in this so much, she has created a program introducing you to the three types of small talk with US counterparts that she has delivered to thousands of global professionals. Contact her for more information.

Other small talk openers in the US:

See this video on LinkedIn

Offshore and Onsite Holidays 2023

noreply@blogger.com (Jennifer Kumar) — Sun, 11 Jul 2021 14:51:00 +0000

For those who work on offshore and onsite teams between the US and India, I have compiled this list of holidays, observances, and special days between the US and India. While not all of these are leave days (or paid vacation days off), some may be floating holidays depending on your colleague's religious and cultural affiliation.

I have compiled this list of dates on July 11, 2021. Though many of these dates have been calculated years in advance, it's possible that some holiday dates may change one day here or there depending on how the calendars shift as we near the actual dates.

Click on the links for more information on the holidays. Many links that link within our blog will talk about the reason behind the holiday and small talk tips you can apply when talking with US clients or colleagues.

FOR 2021 Holidays, Click Here - 2022 Holidays at this link

January 2023
1 - New Year’s Day
14 - Pongal (Tamil Harvest Festival)
14 - Sabarimala Makaravilakku (Kerala)
16 - Martin Luther King Jr.’s Birthday

26 - Republic Day

26 - Vasant Panchami

February 2023
2 - Groundhog’s Day

? - Guru Ravidas’s Birthday (Sikh)

5 – Thaipusam

5 - 6 - Tu B'Shvat, The New Year for Trees
14 – Valentine’s Day

15 - Swami Dayanand Saraswati Jayanti

18 - Lailat al-Miraj

18 -Mahashivarathri
20 - Presidents Day
19 - Shivaji Jayanti (Maharasthra)

March 2023

6 - 7 – Purim

7 – Attukal Pongala (Kerala)

7 - 8 - Laylat al-Baraat

8 – Holi

12 - Daylight Savings Time Begins

17 – St. Patrick’s Day

22 - Ramadan Begins

30 – Ramanavami

April 2023
1 - April Fool’s Day

7 – Good Friday
9 – Easter

10 – Palm Sunday
14 – Baishakhi
14 – Dr. Ambedkar Jayanti
14 – Tamil New Year
14 – Vishu (Kerala)17-18 - Yom HaShoah

18 - Laylat al-Qadr

21 - 22 - Ramadan Ends/Eid al-Fitr
22 – Earth Day

April End - School Ends India

May 2023
1 - May Day

3 - Akshaya Tritiya
5 - Cinco De Mayo
14 – Mother’s Day
26 – Buddha Purnima
29 – Memorial Day
May mid to June end- school ends USA

June 2023
Throughout June - Graduation Season USA
June beginning - School Starts India
18 – Father’s Day
19 - Juneteenth

28 - 29 - Eid al-Adha

July 2023
4 - Independence Day (USA)

18 - 19 - Islamic New Year

27 - 28 - Ashura

August 2023

15 – Independence Day (India)

20 - 31 – Onam

30 - Rakhi
August mid- September - "Back to School Season" School starts USA

September 2023
4 - Labor Day (USA)

6 -7 – Krishna Jayanthi/ Krishna Janmashtami

11 – Patriot Day (USA)

15 - 17 - Rosh Hashanah

18 - Ganesh Chathurthi

24 - 25 - Yom Kippur

28 - 29 - Nabhidinam

October 2023
2 - Gandhi Jayanthi

9 – Columbus Day/Indigenous Peoples' Day

15 - 24 – Navarathri

24 – Vijaya Dashami, Vidhyarmbam (end of Navarathri)

31 – Halloween

November 2023
1 – Kerala Day and Tamil Nadu Day
5 - Daylight Savings Time Ends

11 – Veterans Day

12 – Diwali / Deepawali
14 – Children’s Day
23 – Thanksgiving (USA)
24 - Black Friday
26 – Kathigai Deepam

27 - Guru Nanak’s Birthday

December 2023

24 – Christmas Eve
25 – Christmas Day
26 – Jan 1 – Kwanzaa
29 – New Year’s Eve
29 - Guru Gobindsingh's Birthday (Sikh)

*Take note, not all holidays listed are days off. Not all Indian holidays are observed in every office, even within the same state or region. Check with the local Human Resources office for detailed the holiday schedule for the particular office you are working with.

This post was compiled by Jennifer Kumar, a cross cultural business coach and consultant that helps teams between the US and India up level their leadership, communication and cultural understanding to improve project workflows.

Secret Santa - Office Christmas Parties in the USA

Check calendars from years past:

2013 - 2014 - 2015 - 2016 - 2017 - 2018 - 2019 (USA -- India) - 2020 - 2021

Photo Credit: Alexas_Fotos at Pixabay

10 Ways of Personally Thanking on Social Media WITHOUT Saying Thank You!

noreply@blogger.com (Jennifer Kumar) — Sun, 04 Jul 2021 16:49:00 +0000

Are you managing your company’s social media page?

Do you ever wonder how to show your appreciation for your followers; those who like, view, comment, and share your posts without saying the overused thank you?

Generally, readers of our blog have companies or teams in the US which service US clients, counterparts, customers, or colleagues. Due to this, you may have many social media followers from the US, Canada or Western cultures? In general, one of the tips we can’t stress enough in our business communication culture and relationship building programs is that one can never say “thank you” enough to those in North America. However, saying “thank you” can become bland and irritating; both as a writer of that message and those reading it. Also, there are many ways to verbalize a thank you without saying thank you or simply pressing like.

See some ways I have done that in this post on LinkedIn:

In fact, I’d like to share 10 ways (though there are a plethora more) that you can say “thank you” without saying “thank you” that will increase the likelihood of engagement, shares, likes, views and more! In fact, one can adapt these phrases even in client facing discussions in daily team meetings, as well. Pass it on! Let’s dive in…

10 Ways to Say “Thank You” on Social Media …. Without Saying Thank You!

I'm glad you liked this.
It's great that this struck a chord with you./I'm thrilled that this resonated with you.
It's so nice that you had the time to read (watch/view) this and share your ideas. (Comment specifically to their ideas.)
We appreciate your support. (Or, simply, “Thank you for your support.”)
I'm happy to hear that./It’s nice to know about (mention what they said).
We are excited to see that you have shared our post! (Say this on your post and THEIR post as well, if you have access to it. It makes the other person feel seen... it's so exciting to have that interaction as a fan!)
It's so motivating to hear your kind words./This is wonderful. We are happy we could help you.
That’s amazing! We appreciate you sharing your valuable insight. (A response to share if they have shared something that helps you see your post from a new vantage point.)
It's so nice that you could take time out of your busy day to share your valuable insights. Someone from our team will reach out to you soon.
Your feedback encourages us (to do...). It's so nice that you could take the time to share your insights with us.

One may notice that there are quite a few comments that “play off” each other, which means they can be mixed and matched using similar words or phrases based on the situation. For instance, if we look at number three “I’m thrilled that this resonated with you,” we could also say, “I’m thrilled that you found this post so motivational (useful, insightful, etc.).”

Interestingly, some of the AI that offer response suggestions do this as well. Look at this screen from YouTube below. Do keep in mind that in some cases, some responses may not always be completed 100% grammatically correct (this is especially important to keep in mind if you are commenting on social media posts for a learning and development company).

Watch the video and view the comments on YouTube by clicking here.

For those who are managing social media accounts using English as a second or other language, there are so many opportunities like this to mix and match sentences. Also, don’t forget to use synonyms (As we have done in number four. How many places can you replace “thank you” with another word, while keeping the rest of the sentence the same?). The amazing thing about this is you really don’t need complex vocabulary, and most likely you already have this range of vocabulary. So, just take the vocabulary you already know to make up a lot of versions of the same type of sentence for variety and interest!

Here’s a few bonuses… what if you are stuck and still don’t know how to respond because all you have are likes, views and maybe shares? Try this:

Mention how many views/likes/shares/comments as a way to thank the many who have interacted with the post. To see how I have done this, see below.

Initially, this video below was posted to LinkedIn. But, as I can't embed the LinkedIn video here, I have uploaded it to YouTube. Check out the video, then scroll below the video to see the interaction on LinkedIn.

See the video on YouTube

Check out the original post on LinkedIn by clicking here.

For those who have benefited from your post with new learning or skills, maybe try to share other posts links they may be interested in, such as what I have done on a YouTube video on clear speaking. (Additional tip, as I have done here, apologize for belated responses.)

See this video on YouTube

For shares, if you have access to the names of those who have shared, you could tag them in your post to thank them, or better yet, try to find their shared post and comment on it there!

Although I have done this, I do not have any screenshots to share at the time of posting this blog. When it happens next time, I'll take a screenshot and share it here!

These are some ideas you can use to widen your vocabulary and word choices while responding on your company’s social media account. Let me know how it goes. I am confident it will increase your engagement.

Jennifer Kumar, author of this post, is a business communication consultant aiding teams between India and the US to build their businesses through effective, culturally-competent communication and motivational tactics that help you build long-lasting relationships across cultures with repeat business. Get in touch with us for more information, or check out some of our programs.

More ways to say thank you in everyday work conversations
Check out our Business English programs tailored to English as other language speakers to more impact fully interact with US Native Speakers of English

Tiny URL: https://tinyurl.com/tysocialmedia

Small Talk for the 4th of July Holiday

noreply@blogger.com (Jennifer Kumar) — Wed, 30 Jun 2021 09:28:00 +0000

The 4th of July is a much awaited summer holiday. For many students mid May to Mid June starts summer vacation. During the summer vacation, many look forward to celebrating Independence Day, which falls on July 4. While many working professionals do get July 4th off, as it is a national and bank holiday, some companies graciously may give July 3rd or July 5th off if July 4th is a Saturday or Sunday or to make it an extra long weekend or holiday. In addition, many parents may elect to take more days off to spend time with their kids who are at home during summer vacation.

Participants of our training programs in Hyderabad, India created this replica of a US flag.

This year (2021), 4th of July falls on a Sunday. During this holiday, many will go to the park for picnics, camp out, have bar-be-ques, go on road trips, or have fun at home with family and friends. Many will also go to see fireworks. While many towns have their fireworks display on July 4th, many other towns may start their fireworks displays a few days before or elect to conduct them up to a few days after the 4th of July. Therefore, fireworks can be seen in many city night skies for about a week during the 4th of July holiday.

When speaking to your US counterparts on July 3 (or days preceding this holiday), here are a few small talk phrases or questions that can be used to stimulate conversations and build relationships:

So, tomorrow is the 4th of July. How do you celebrate?
What are you up to for the long holiday weekend?
What will you do for the 4th of July this year?
What kind of fun stuff do you do on the 4th of July?
I heard many Americans go on a vacation for the Independence Day holiday. Will you also be going away?
I heard the fireworks for the 4th of July are spectacular! Will you be seeing fireworks?
How do you celebrate the 4th of July?
I know that many people have a bar-be-que on the 4th of July, will you also be attending a bar-be-que?
Do you do anything special to celebrate the 4th of July?

These are just a few conversation starters. When the other person answers you, find something interesting in it and reply back. For instance,

“How do you celebrate the 4th of July?”
“My family and I have a family gathering at the lake, and in the evening watch fireworks. Maybe we will go camping.”
(Find something interesting in their response and respond accordingly.)
“Wow, you go to the lake! I also love to go to the lake. Do you go boating?”

Keep in mind that unless your US counterpart brings up ‘family and friends’ do not broach this topic first. Direct all questions to that individual himself.

Another exception is talking about gas prices. While Americans don't typically like to be asked about how much they spent on things, they are more open to talk about gas prices. Similar to Memorial Day (the last Monday of May), Americans will always talk and probably complain about the cost of gas as many take road trips during this time. The videos below are news clips from 2017 on the cost of gas during the 4th of July and summer holiday season.

Employees in Kochi, India learn about the symbols and patriotic symbols of the US Independence Day. Learn more about our training program outlines here.

Videos to watch on YouTube to gain context to US culture reference points:

Gas prices hit levels not seen in more than 3 years (a 10 year high since 2008)- Click here to watch on YouTube
In this 2018 video, they say "gas is up a nickel" a nickel is an American coin worth 5 cents. Learn more about American coins and money here.
Florida gas prices start summer at 12-year low (2017) - watch on YouTube
Fourth of July gas prices will be at their lowest in more than a decade (2017) - watch on YouTube

You can also wish or greet someone for this holiday as noted in the tutorial below

Note a few other interesting phrases/words:
Going away, going out of town, going on a vacation – all of these phrases means “out of station” in Indian English. Americans do not say “out of station.”

Days off or take off days – In Indian English the closest equivalent is “leave” or “take an off”. Americans do not use those two phrases.

Feel free to add additional conversation starters and small talk you have used in your interactions about the 4th of July with your US counterparts in the comments below.

Videos of Independence Day Fireworks in Different Parts of the USA

Here are a few videos I have taken while experiencing fireworks on the 4th of July in different parts of the US.

Pigeon Forge, Tennessee in 2010

Downtown Rochester, New York, 2009

Salt Lake Valley Fireworks - Celebrating Independence Day during a Global Pandemic

A fun word search to use to expose yourself to new American English words and idioms used to discuss America's Independence Day is below.

Independence Day - American English Idioms & Phrases from Jennifer Kumar

Do you want practice in the dos and don'ts of making small talk with Americans to build relationships, get work done more efficiently and gain confidence in negotiating? Let's talk about how to build your business with Americans today!

Related Posts:
US State Birthdays
More easy tips on casual talk with US team members
India's Independence Day - August 15

Networked blogs link: http://networkedblogs.com/MN4MH

Original post date: June 2013. Updated in 2017, 2021

SEO Guide for Small Business

noreply@blogger.com (Anandi Merchant) — Thu, 24 Jun 2021 17:30:00 +0000

Want to learn more?
Join us for a webinar on July 22, 2021.
Click here for more information.

Have you ever wondered what is SEO?
Do you want to know why it is important for a business?

What is SEO?

SEO stands for Search Engine Optimization. It helps increase the quality and quantity of organic traffic to a website through search results. In simple terms, SEO makes a website more 'attractive' to the search engine. SEO boosts the visibility and searchability of a website making it easier to be found.

How do search engines work?

Search Engines have 'spiders' or 'bots' (small pieces of codes) that scan or crawl your website. These spiders gather information about your website which they then save in databases. When someone searches for content similar to that found on your website, the search engine retrieves that information from the database and shows it to the searcher.

The information gathered by the spiders helps the search engine understand what the website is about. This makes it easier for the search engine to deliver relevant content to the searcher.

If I had SEO done for my website when I developed it, why do I need to do it again?

Conducting a SEO audit on a website, is like going to the doctor for a well visit. You go for an annual physical to the doctor, just to make sure your body is functioning as it should. Similarly, you have a SEO audit done on a website to make sure it is working as intended.

In the online world, change is constant. Search algorithms change, Google rolls out upgrades round the year, newer devices are connected online every day, more websites are developed daily, more people sign up online and start using the internet. Sometimes all this change may adversely affect your website’s performance causing it to break, slow down or not show up in a search. To avoid that, it is recommended that every business should have an annual SEO audit done for their business website.

You have a SEO audit done, what next?

Once you have identified the problem areas that need improvement you can create an action plan to correct them. This is needed because it helps keep your website in up to date with the latest web development and ahead of the competition.

Coming back to the doctor’s visit analogy. Now that the doctor has conducted an exam and written the prescription, you need to implement the recommendations. Similarly when you get the SEO audit report, you need to have someone implement the recommendations.

What are the benefits of SEO to a small business?

Local SEO helps in increasing customer engagement - Local searches are rising. To make sure that your business shows up in a local search, it is important to list it correctly on Google. Google has made it easier for business owners to list their businesses online. This can be done using Google My Business. Google My Business is a free tool provided by Google which can help business owners create a business listing on Google, gain visibility on search and maps leading to increased customer engagement.
SEO helps increase visibility and brand awareness - SEO helps your website by making it easier to be found in search results.
SEO increases organic traffic - Organic traffic means the traffic you do not have to pay for. As your website becomes easier to find in a search, the chances that more people will visit your website increase. This increase in traffic is good for the website.
SEO leads to good User Experience - One of the areas an SEO audit checks a website for is responsive design. A website is said to have responsive design when the website adjusts smoothly to various screen sizes. When a website is viewed on a mobile or on the screen of a handheld device, the contents of the website should be easy to read. These websites are also known as mobile friendly websites. As the use of mobile devices increases, so does the need of mobile friendly websites. The easier to read a website is on a mobile device, the more likely a user is going to visit the site or read the site and its contents.

Conclusion

The article aims to explain SEO and its benefits to small businesses. SEO is not a short term fix, but rather a long term strategy that takes months of dedicated hard work to bring results.

We would love to hear from you! You could reach the author of this article Anandi Merchant with questions about SEO and digital marketing.

Anandi has helped us at Authentic Journeys with SEO Audits, which have helped us with organic search results. See some of the SEO achievements we have noticed in 2020:

12 Articles with High-Ranked Keyword Strings on Cross-Cultural Business Topics

American Culture and Language Blogs with High SEO

Thank you for your guest post, Anandi. Take a look at the Top 7 Guest Blogs of All Time here on Authentic Journeys.

Photo credit: Pexels

Add Authentic Journeys Training to LinkedIn Profile

noreply@blogger.com (Jennifer Kumar) — Wed, 09 Jun 2021 08:39:00 +0000

This post will show you how to add your Authentic Journeys' training to your LinkedIn profile.

I've taken some time to write out how to add your training to your LinkedIn profile through written instructions, screenshots and video tutorials. Though the platform updates and changes from time to time, hopefully, the process is pretty much the same now as it was then!

Are you one of the almost 4,000 professionals who have attended a workshop, training program or coaching session through Authentic Journeys?

If yes, do you want to display this on your LinkedIn profile?

It is simple and easy in 6 steps. You can also add your certificate to your profile. If you did not get a certificate or do not have a digital certificate, contact us, we can send one to you!

Steps to Add Any Training or Education to your LinkedIn Profile (Screenshots)

Step 1:
On your LinkedIn profile, go to the Education section > Click the plus sign to the right of the header to add something.

Step 2:
Type in School Name as “Authentic Journeys” (Infopark should also display in small letters below it.)

Step 3 :
In the “Degree” (or "Field of Study") field, type in the name of your program. (ie. Managing Client Expectations. The title will be on your certificate. If you do not have a certificate, feel free to ask us.)

Step 4:
Enter Year (optional)

Step 5:
Course Description. This is optional. While there is a short description available to you in the Authentic Journeys online course, you can leave it blank or write your own description.

Step 6: Media. Add your certificate PDF here. You may want to change the file name to the course name for easier readability.

Don't forget to click save!! You are done! A big thank you!

Feel free to follow our School Page on LinkedIn for updates and to see alumni.

After saving the changes to your profile, visit the Authentic Journeys’ Education Page to meet other alumni and also leave your feedback about Authentic Journeys’ programs.

Note, you will need to be logged in to LinkedIn to see the LinkedIn pages linked above.

Video Instructions
Please follow the video demo below to display your workforce development programs on your LinkedIn profile:

Thank you for your support and hope to see you on the Authentic Journeys LinkedIn Educational Page!

Jennifer Kumar, the Managing Director of Authentic Journeys, has trained or coached over 4,000 professionals just like you. Check out some of our popular programs: individual or team coaching, email writing, and Managing Client Expectations.

More information about career planning:
Track your own performance and achievements
Does an Impressive Title Make You a Good Manager?

Updated May 2020/June 2021

Recalculating Opportunities for Clients in the New World Of Work*

noreply@blogger.com (Jennifer Kumar) — Wed, 19 May 2021 21:44:00 +0000

I'm super excited to share a presentation entitled Recalculating Career Opportunities for Clients. This was a panel discussion that I took part in with Lisa Hecht and Stephanie Renk as part of the International Coaching Federation (ICF) International Coaching Week (ICW) 2020 through the ICF High Country Chapter.

I am excited to share that this is my first official ICF recorded presentation where I have presented. I feel so blessed to have had this first opportunity with Lisa and Stephanie. We were all supportive cheerleaders for each other throughout this process. It was indeed a pleasure and good learning experience to collaborate with them.

Below you will find the recording of our presentation along with the transcript of my part of the presentation. Follow after the transcript for Lisa's and Stephanie's bios, including website links.

See the video on YouTube

Don't forget to subscribe to ICF High Country's Channel!

Jennifer's Transcript

ICF presentation

Thanks, Stephanie. Welcome, everyone. I was on mute, I'm sorry about that. That happens nowadays. All right. So welcome, everyone. We are so happy that you had time to spend with us today, people from all over the world across time zones. That's another way that we're recalculating our opportunities in this new world of work.

So thank you so much, Lisa and Stephanie, for providing the groundwork for this entire discussion, which I'll be building on. Here we're talking about how to network, initiate, nourish, maintain our relationships once we actually land that job or if we've had a long time employment, how to do that now that we might be rethinking how to do that. So I think we can move to the first slide here.

In my presentation, I'd like to have some interaction in the chatbox. We may or may not get to everyone's input. I would like to ask you to think about if you're a coach, what do our clients miss about going to the office or if you're not a coach, what do you miss about going to an actual office as you're thinking about some of these questions or answers, also think if you're a coach, how do we coach people about this? I'm going to ask you about coaching questions momentarily as well. So as people are putting.... awesome.. insight into the chat box, if we could move to the next slide, please.

I have a list of the top 10 that I have gathered from my clients, coaching leaders and other professionals on global virtual teams, some of these would be what you have mentioned. Of course, I'm not going to have enough time to address all of these, but definitely the ones on the right side in red. So when we talk about shorter breaks, it's not that people actually miss shorter breaks. It's kind of a misnomer there. They miss breaks in general between meetings. If there's a term that has become commonplace in the last year, much more so than before, is "hard stop." I think people are actually getting sick of that term because it comes up right in the beginning of a meeting sometimes, which makes some people feel really anxious that they're not going to have enough time to share, they're not going to have enough time to analyze what's being said or participate properly. So a lot of the leaders I coach actually mentioned they feel working from home, especially since the pandemic feels a lot more rushed, sitting in the same chair, in the same room all day. We don't even have a chance to move to another room, even going to the restroom. You know, these practical things become a big challenge. Like some some people mentioned, they don't even want to have water because they feel like, "OK, I know I'm going to have meeting after meeting, and if I have water, we know what's going to happen after that. I can't move my chair all day, which means I can't also context with....."

Yes, Lisa, I also keep water here. We can't context switch as much or it's as easy to contact switch. So there's other solutions to that I'll be talking about momentarily as well as people don't really have the time to really just decompress or analyze or compartmentalize what they've just heard. And then they're going to a completely different topic, a different meeting with a different set of people. And it's just very overwhelming. And as I coach leaders and other professionals, they also mentioned the second point here. In fact, one leader actually was pretty loquacious in his story when he said one of the things he missed most was walking into his team's space in the office. And he gave a great visualization of the synergy, how some people, especially those who might not be as vocal, would still be able to brainstorm and analyze things with their colleagues because those same colleagues would be moving through the office throughout the day and then kind of realizing someone's stuck, stuck at whatever they're doing. So they would reach out and ask, do you want to have a discussion? Would you like to brainstorm? I can help you out. These things are missing and it's not as easy to understand when people need help. We have to really listen to their nonverbal signals during a meeting, which can be a little bit challenging, especially if we only have audio to rely on.

But because we are having all these meetings online, including this one, people do feel that they need to be online all day. They have this... they feel compelled that I must be online and I can't miss anything. And they have a zillion different platforms. Most of the professionals I coach have a minimum of ten to fifteen platforms they're using in a day. So there's Zoom fatigue, there's digital overload. It's a real thing.

So as we think about this and thank you for sharing in the chat box, I hope most of what I mentioned was either on the slide or referred to what you had said. I think we can move to the next slide.

Now it's time to think about the coaching questions. What kind of coaching questions can we ask our clients who are trying to build relationships within their team or organization? And as we think about some of these questions and maybe how they might how that conversation might unfold, we can even look at the next slide to see some of the top questions that I've kind of used.

Obviously, this list is not exhaustive, but some of these questions are a good starting point to really building a conversation around how people would like to see themself in the new world of work as they're recalculating how to build relationships or encourage relationship building in their own environment.

And I know as listening to someone talk, it might not be so easy to think of some of these questions so you can pop them in the chatbox any time from now to the end of the session. So I think we can move to the next slide.

Some here are some points that come from, say, the culmination or conclusion of the conversations that were initiated by some of those questions. Now, since some leaders and some professionals mentioned they only have meetings, they don't have time for anything else during the day, they need to fit socialization, networking, casual talk, small talk, whatever you want to call it, into the actual meeting. So it's an intentional process here. They might try to use Zoom if they're not using Zoom. Zoom seems to be the best one for breakout rooms. So kind of have a breakout room session either in the beginning or the middle of the session. Have people go in, in pairs and just they don't have to talk about anything business. They could talk about whatever they want or nothing. They just want to be quiet for a minute and take a load off, that's great, too. Now, one of the leaders I was coaching as we were discussing it said, "What if I do it at the middle- middle in the middle of the meeting? What will happen? Will people lose their focus?" He was worried about that, but he tried it out and he was surprised to find out that actually people just got to relax for a minute in the middle of the meeting, kind of download what they were in the middle of discussing. And they had time to kind of process that. So when they came back into the meeting, they were kind of refreshed. So in some cases, it tends to work out really well. And because of that, it's important to set the culture in the meetings itself whenever possible. I think we can move to the next, which is how to actually encourage the socialization, within the larger company.

Point number one, is similar to the previous, but it's different in the sense that I mostly coach leaders and professionals in startup companies. Some of this may not work in larger companies. So let's say they decided we will have a log-in time between nine a.m. and five p.m. So they'll kind of keep one platform open for people to kind of come in and say hi or I need help with something or how is your day going or someone want to meet for virtual coffee break or something like that. Like when we go to an actual office, what hap what happens? We don't start work immediately. Who does that? Right. They go to the restroom, go to the coffee... coffee machine, do a whole bunch of things, talk to people, sit at their desk, take time to turn on the computer. So they're kind of trying to use that... that same buffer zone, but in a virtual setting. And it has worked for some teams in some companies I've coached.

Point number two, again, a four-day work week has been implemented with some of the clients I coach. They justify this by saying since people are working longer hours during the week, they can have one day off and it's kind of on a rotational basis, like some people might have Monday, some people might have Wednesday, etc., or rotational weeks off. So let's say there's a team of six or seven people every six or seven weeks one person takes an entire week off. No logging in, no digital, anything for work, anyway, for that whole week. And I've actually worked with companies that have that implemented and it worked well for them.

To build off of what Stephanie mentioned, LinkedIn. Some of my clients have created courses which they've opened to the public to teach about certain concepts that they use in their office or they partnered with universities, or as Stephanie mentioned, people shared their accomplishments and then others from the same company coming in kind of wish them good luck. So in larger companies, this tends to be a really nice way for people to show their support to each other and be visible.

And lastly, if we can go to the last slide, the culture shifts. Whenever possible, try to set up all the processes in advance. We weren't able to do this last year, obviously, when we were suddenly thrusted into, stay at home, work from home. But now as we're evolving through the process, new ideas come up, new ways of doing things as we recalculate these opportunities. So as something is kind of set up or thought about, try to onboard people to that. So that's folding into point number three here on board some of your or all of your teams into what is the new expected normal and how they can actually do it.

And best practice would say don't have this as an announcement where people sit there and fall asleep and listen to one person talk for one hour. They won't do it. They'll hate it. Try to make that onboarding similar to what you're expecting in an actual culture shift. It takes a creative approach, but we've seen some great results from this.

So I hope these ideas have given you some food for thought, and I think this concludes our presentation, and I know there's some questions on the deck so we can turn that over to Stacy. Oh, you might be. Thank you, Jennifer.

For a more detailed discussion on improving your visibility while working from home, jump on over to this post where you can listen to a webinar by Jinesh Narayanankutty, Brent Edwards and I back in May 2020.

Stephanie's Bio and Website Link

Stephanie is the founder and co-owner of Idaho Next Steps Coaching, helping job seekers define their career goals, build career marketing portfolios, and prepare for interviews to land the job they want with confidence. Since the beginning of her career, she has supported veterans, professionals, students, and colleagues to obtain their goals by providing guidance and resources through every step of their journey. Stephanie is a certified professional career coach and resume writer through the Professional Association of Resume Writers and Career Coaches (PARWCC).

Lisa's Bio and Website Link

Lisa Hecht is an ICF-Credentialed Career Coach who helps young professionals and those in transition to find their best-fit, next-step jobs, careers or callings. She combines learning from her 32-year career at Hewlett Packard with Positive Psychology, career/calling assessments and tools, and the science of goals and motivation, to help clients discover their unique advantages and apply them to move into their next careers, all with a good dose of humor and warmth!

Of course, if you are looking to build your remote/work from home culture with your distributed, virtual teams between the US and India, contact Jennifer here.

Please excuse grammatical errors in the transcript of the spoken video script.

H1B Visa Interviews: 24 Questions and Answer Suggestions

Spring Forward: Idioms, Conversation Starters, Scheduling Changes

Thank You Responses: Dos and Don'ts

Meaning of "Ping" or "Ping Me"

Expat Success Coaching for Career, Life and Language Success in Salt Lake City

Cold Email Tips and Sample Templates

Football, Super Bowl & Small Talk in the USA

7 Ways to Start Conversations in American English

Work With US Clients (From Offshore): An Online Facilitator-Led Program

How we Help India-Based Teams Work With US American Clients

Is it Possible to Fully Become Another Nationality?

I am a Transplant - and other "Expat-Related" Terms

Get to Know Authentic Journeys (FAQ)

India & USA Cross-Culture Training Portfolio 2017-2018

Things to Do When Visiting Las Vegas on Work

missing

Days off in India 2019

6 Tips To Work Effectively with Virtual Teammates from India

Small Talk With US American Clients: Cross-Cultural Training

3 Ways to Get to Know Your U.S. Client Before You Talk For the First Time

Test English Comprehension with YouTube Captions

Lessons on Giving Feedback and Motivation to Teams in India

Examples of How to Use English to Build Credibility with US Clients

Managing Teams in More than One City in India

A Dozen Conversation Connectors in English

Speak Expressive English That Keeps Everyone Interested

US Coins: Penny, Nickel, Dime, Quarter

How to Push Back with Americans

Am I Ready to Go Onsite to the USA?

We hired a language and culture trainer for our team in India!

"Ok" & "Yes" Communicate Commitment to Americans (What to Say Instead)

Why Doesn’t My American Colleague Answer the Phone?

American Sports: What is Baseball?

How to Use English so US Clients Understand with Ease

9 Tips for Expats Visiting India On Work

Do NOT Say or Write This to US Clients

Should I Wish Americans a “Happy Memorial Day?”

When Someone Hurts Us, Is it Possible Not to Take it Personally?

Helping U.S. Facing Professionals Gain Confidence in Written Business English

What does "Out of the Box" mean?

U.S. State Birthdays- Sorted by Year and Date Formed, State Name, Time Zone

How to Be Polite In English

“Time Zone Resentment” & Ideas to Ease Time Differences on Global Teams

Changing Clocks: How It Impacts Life in the US and with International, Virtual Teams - need to double check

How to Walk on Ice Without Falling - need to double check

Things to do on Presidents Day (no https)

24 Tips on Dealing with Stress at Work

What is Kerala Piravi & Facts about Kerala

Small Talk Conversation Starters: Halloween

What Does the Phrase ‘Turn Down’ Mean?

How Can a Language Consultant Help Me?

How to Clean Your Bathroom – Specifically Bathtubs in the U.S.

Basic Facts About Independence Day in India

Talking About "Back to School": Small Talk in the USA (no https)

What to Wear on Independence Day in the U.S.

British vs. American English: Word Lists, Grammar Tips, Accent and More

What NOT to Say on Sales Calls

--- posted Nov 2020-----

KPO vs. BPO: How They Are Different

When to Use Advise or Advice in Office E-mails

Style Guides: Books to Improve and Set Guidelines for Written English

Strikes in India - How It Impacts Life, Work

Guest Blog Guidelines (no https)

Top 7 Guest Blogs of All Time

3 Uniquely American Phrases You May Hear at Work

What is a Social Security Card? (has videos)

21 Ways We Learned To Impress American Clients

Presidents Day – A February Holiday

What's Up with so Many 3-day Weekends?

Mardi Gras in New Orleans

Declining Party or Social Invites from US Clients with Sample Responses

Avoid Immigration and IRS Scams in the US

Alleviating Cross-Cultural Business Problems Between the US and India

A Cross-Cultural Approach to Learning and Teaching: US & India Comparative Study - no https

Preferring Start Ups in India over the Big 10 IT Service Providers

How to Minimize Cross-Cultural Risk Factors in Offshore Outsourcing (Video)

4 Tips to Build Your US Client Base (For Companies in India) no https

Synonyms for “Delayed”

40+ Sentences Translated From Indian to American English

2022: US & India Holidays & Vacation Days

Veterans Day: A Patriotic Day in the US

Political and Presidential Election Small Talk Dos and Don’ts in the USA

My Clock Didn't Change for Fall Back - What Happens?

4 Good Things About Working in Kerala, India - no https

Synonyms for ‘Horrible’ – Simple Ways to Expand English Vocabulary

Analyzing Group Discussions. - no https

Make a Good First Impression with US Citizens

Ask About Office Timings - Small Talk India & America

Free Tutorials on Business E-mail Writing Skills

"What's Your Name?" Small Talk Questions in the U.S.

"How Was Your Weekend?" - Small Talk Questions & Conversations

Small Talk About The Weekend With American Counterparts

"How was your day?" - Common Small Talk Questions in the U.S.A.

Difference Between Small Talk in the U.S. & India

Fun Things To Do on America's Independence Day

What do Americans Think When Someone is Late to Meetings?

European Culture- It’s Not All The Same!

We Delivered On-Time to the Americans: They Did Not Seem Happy- Why?

How Do You Want To Be Remembered by Clients, Customers or Colleagues?

Start-Up Branding: E-mail ID Rendering & Punctuation

What Average Americans Typically Eat for Breakfast (no https)

Comparing Sounds S & Z in American English

Networking & Small Talk in Conferences

Dads & Grads - What & When Is It?

How to Know Before You Go [Onsite]

Will Listening To Hollywood Movies Help Me Improve My English?

Client Calls, Small Talk, Clearing Requirements Doubts: Words from Our Clients

noreply@blogger.com (Jennifer Kumar) — Sat, 15 May 2021 07:47:00 +0000

Outcomes from Our Sessions Noted By Participants Just Like You!

See the video on Vimeo.

Video Transcript:

It was nice to interact with Jennifer on the Q&A session. The session deals with how we can handle the clients during the business call. She's having a bundle of practical tips and suggestions which we can adopt during a call with the clients, especially US clients, which is difficult to find through online searches. It improved our overall confidence a lot. I think she's a person we can depend on for consulting or mentoring while working with US clients for general business communication or to know more about US business culture. I'm really grateful to Jennifer for the valuable tips and suggestions she provided during that session.

See Programs:

Hi everyone. I'm Lallu. I had attended the sessions conducted by Jennifer Kumar. These sessions were really helpful. She gave us a deep insight into how to work with American clients. Some of the valuable points which I learned from the sessions were the importance of arriving early to a meeting and how the small talks can actually become the icebreakers. Jennifer encouraged all of us to put into use whatever we learned from the sessions. We had followed her suggestions and we got benefited. I would encourage all of you to attend the sessions and get benefited just like me. Thank you, Jennifer, for your wonderful sessions. I'm looking forward for more sessions from you.

See Programs:

I had a lot of doubts regarding how to politely ask the doubts of new requirements and some late extension for the delivery date to some blockers. Jennifer helped me to sort out these type of issues and she shared a lot of blogs related to these types of doubt, and it really helped me to sort out these type of issues. Yeah. Thanks, Jennifer. Thanks for your great session. Thanks.

See Programs:

Note: Please excuse any grammatical mistakes in the spoken or written English transcripts.

US Culture for Remote Work: Coaching for Corporate Success

noreply@blogger.com (Jennifer Kumar) — Thu, 13 May 2021 06:30:00 +0000

Working from offshore with North American clients and colleagues presents many challenges, one of them being how to build that cultural context, especially due to travel restrictions and corporate budgetary restrictions when it comes to traveling. We are here to help you fill that gap, to build that cultural context and really gain some insider information that you might not be able to get because of the travel restrictions. I'm Jennifer Kumar from Authentic Journeys. Under the program header of U.S. Culture for Remote Work, we have four programs.

US Culture for Remote Work - Training and Coaching

See the video on Vimeo.

Building Trust and Good Relations with U.S. Clients

The first program in this category is building trust and Good Relations with U.S. clients. This seminar-type program has no cap on attendance. We could have one person from your company 10, 50, 100 or a couple hundred. In this seminar, we focus our discussion around how to build trust and good relations by using the three types of small talk to do that. You might be thinking, "Well, I only use small talk in the beginning or the end of my meeting to ask questions like, how was your day? How was your weekend or what will you be doing on your vacation?" Yes, that is one of the three types we will be talking about. The other two, well, you'll have to sign up to find out more.

Ready to get started? Take a moment to sign up for a free consult.

Deliver Impressive Status Updates

The next program in this series is Deliver Impressive Status Updates. We strive to provide a platform for you to learn how to enhance your status updates, to give the best impression not only of you and your work and your team's work, but your company's good work that you do on a day-to-day basis. How do we go about this, helping you learn to tie what you're talking about, what you did yesterday, today, tomorrow, your blockers to the bigger picture, whether that's the bigger picture of the timeline of the current iteration of the project you're working on or the entire project duration or how it impacts how others on the team will be able to do their work because of something getting delayed or something getting done sooner than we expect.

We help you to learn how to articulate, to tie all of what you're doing together up into how it impacts the client, the end user, their business, as well as, of course, you still have to look at the technical side, but we try to put all these together in one package for you to be able to communicate more effectively. This not only gives a better impression of what you're doing and that you have a really good grasp and a really good hold on what you're doing technically, but that you understand the business behind it and that your team works together well. A really well-crafted status update not only gives a good impression of what you're doing, but it gives an impression of how the team communicates, how the company is working as a well-oiled engine, so to speak, as well as other impressions behind that communication, even if you're only communicating your status updates internally, this still applies to helping you and your team communicate with more impact and more effectiveness.

Ready to get started? Take a moment to sign up for a free consult.

See our new landing page!

Get Ready for the Presentation - Demo - Virtual Meeting

The next program in this series is Get Ready for the Presentation or Demo.

Did you know how you structure your presentation would help or hinder building trusting long-lasting business relationships across cultures?

Well, it's true, especially when we don't think about preparing our presentations, this could be the downfall. Regardless if it's that first sales presentation where we're just making that first impression without having signed on a client to the first presentation that you have to give after the client signs on to any other presentation, demo or communication interaction that happens during the normal course of the project. It's true, especially when working with North Americans. It's critically important to structure your communication in a linear fashion. Yes, people in North America tend to be very, very direct or definitely more direct than those from other cultures. Giving a presentation in a roundabout way to get to the point would not work. But maybe you're not sure if your presentation communication style, demo meeting style is in a linear or in a circular format. That's where we step in here a Authentic Journeys. You would come into your sessions bringing in mock sessions of your presentations, demos, meetings, etc., or allow us to be a part of your meetings, your live meetings or your recorded meetings to consult where it's going well and where you need to think about enhancing and changing something to improve that presentation flow. This is a really great program for anyone who might be trying to figure out how to improve their presentations, their demos and their meeting structure.

Ready to get started? Take a moment to sign up for a free consult.

Onboarding for Working from Home

This is the last program in this series. Regardless if you have many seasoned employees or many new joinees since the pandemic hit, many of us are craving that interaction, that relationship building that we are missing from just those soft interactions, such as walking by someone's desk where we don't even have to speak, all of those are gone more in favor of very formal, almost seemingly contrived communication interactions that revolve mostly around only business discussions.

This program helps all team members to not only break the ice and learn about each other and get to know each other on a personal level, which everyone loves to do actually, but also helps to provide some foundations and best practices for teleworking, teamwork and communication while working remotely, such as email, best practices and etiquettes, teamwork when working remotely in distributed teams, as well as other etiquettes as defined by your specific company and or roles. This program tends to last around eight to nine hours with four two-hour sessions. They're highly interactive. Even though we're delivering this online in a Zoom classroom about every 10 15 minutes, there are lively group discussions, breakout rooms, mocks, role plays, etc.. In fact, the last session is a culmination of all that we have discussed where the team members will deliver a mock meeting, keeping in mind all the etiquettes that we try to touch on throughout the entire program. There is not only facilitator feedback, but peer feedback as to whom on the team is working as a team player while working remotely. If you find any of these programs will be helpful for you or your team to get in touch with us here at Authentic Journeys, were happy to help you and take you and your team to the next level while working remotely. Thanks so much and hope to be in touch.

Ready to get started? Take a moment to sign up for a free consult.

Please excuse grammatical errors in the transcript of the spoken video script.

All program categories:

US Culture for Remote Work: Coaching for Corporate Success

Coaching for Coaches Programs

noreply@blogger.com (Jennifer Kumar) — Tue, 11 May 2021 14:03:00 +0000

Are you a coach looking to be coached? Well, look, no further. I'm Jennifer Kumar here at Authentic Journeys. Under the program, header of Coaching for Coaches, we have four programs.

I am a PCC ICF certified coach with over 12 years of experience coaching professionals just like you. In addition, I also hold a TEFL and TESOL certification from the University of Arizona. If you're not familiar with those acronyms, that alphabet soup of acronyms, the PCC is a Professional Certified Coach credential through the International Coaching Federation, or ICF. TEFL is Teaching English as a Foreign Language and TESOL is Teaching English as a Second or Other Language (nope, Teaching English to Speakers of Other Languages). You might be wondering why are these two paired together?

See this video on Vimeo

Coaching for Coaches

Coaching Coaches in English (with Confidence)

Well, when we look at the four programs under the Coaching for Coaches banner, the first is Coaching Coaches in English with Confidence. I have coached aspiring coaches, credentialed coaches, seasoned coaches and other coaches to up-level their coaching through confidence building in English.

What does that actually mean? It means that if you're struggling through English because English is not your first language or English is not your most comfortable language, maybe you speak four or five, six languages, but now you want to start coaching in English, or now you are attending a coaching certification and training program in English and you want to feel comfortable and confident in class discussions with your peers, insight generation, brainstorming and all of that in English. Well, I'm here to help you build and gain that confidence so that you no longer need to worry, am I saying it right? Do I have the right word? How's my grammar? Well, we have the solution for you, so all you really need to do is focus on coaching in English and not on your English. So we are here to help you with that.

Learn more about grammar coaching and our Business English Programs.

Ready to get started? Take a moment to sign up for a free consult.

See our new landing page!

Core Competency Mastermind

Next, let's take a look at the Core Competency Mastermind. In this program, which is ICF certified for 7.5 CCEUs. We look at the updated ICF core competencies, three through eight via discussion, peer coaching and insights as to how we apply these core competencies in our coaching on a day to day basis.

Ready to get started? Take a moment to sign up for a free consult.

Mentor Coaching

Then the next program is the Mentor Coaching program. If you are looking to get an ICF certification under the ACC or PCC banner, we can help you with mentor coaching.

Ready to get started? Take a moment to sign up for a free consult.

Coaching for Coaches

And last but not least, is Coaching for Coaches. Under coaching for coaches we predominantly coach you around the ideas and insights you generate through coaching. Or maybe you need some support around different scenarios that you face in your coaching practice, whether that be with clients or building your coaching business or consulting business. This would be a mix of coaching and consulting in some cases.

Ready to get started? Take a moment to sign up for a free consult.

Jennifer Kumar's Credentials

If any of these programs seem interesting to you, to reach out to us here through our contact page will be happy to initiate a discussion and see where it leads. Hope to be in touch. Thank you again. I am Jennifer Kumar from Authentic Journeys.

See our other programs:

Coaching for Coaches

Performance Coaching

US Culture for Remote Work

Please excuse grammatical errors in the transcript of the spoken video script.

All program categories:

US Culture for Remote Work: Coaching for Corporate Success

Business English Programs

noreply@blogger.com (Jennifer Kumar) — Mon, 10 May 2021 00:59:00 +0000

Conversational mastery in English with your international counterparts, predominantly your North American, U.S. and Canadian counterparts, is within your reach. I know you might find that hard to believe. You might have been searching all over the place on the Internet for some ideas, tips, help, well look no further, you've reached the right place.

I'm Jennifer Kumar from Authentic Journeys. My team and I have worked with international professionals just like you over the last 15 years to help build your confidence and leadership ability when speaking in English to your international counterparts, especially if English is not your first language or your primary second language. We help you to understand the fundamentals, the essentials and building blocks of English so that from there you can build and find more confidence not only in the structure of English and that you're using it correctly, but that you're using it in a culturally appropriate manner to build that relationship just a little bit quicker and more fluently and confidently with your U.S. counterparts and Canadian counterparts as well. We have four programs under the heading of Business English.

Business English Programs

See this video on Vimeo.

Grammar Coaching

The first program in this series is Grammar Coaching. After completing a series of written English assessments, we will level and baseline your English. We will extract certain elements that you need to work on to ensure that you are indeed using English in a grammatically correct way.

In addition to the grammar aspect, we also look at how are you using English in a professional environment. Are you using it in a customer-friendly way? We are all in customer service. Whether you're working in a call center or you're working on a software development project where you need to interact with your clients on a daily or regular basis through status updating, we want to ensure that you'll feel comfortable and confident in handling a wide range of conversations from the casual to the business and professional. Our grammar coaching will help you do that.

Ready to get started? Take a moment to sign up for a free consult.

Clear Speaking and Accent Reduction

The next programme in this series is Clear Speaking and Accent Reduction. We do not endorse that you take on an American accent or fake an accent. We want you to be natural. We want you to be authentic in this journey that you have when working across cultures, your authentic journey. To that end, we do, of course, want you to be understood. We want things like, "Could you repeat that"? to be reduced (or eliminated), whether you are hearing that or you need to say that to someone else. So we not only help you to communicate more clearly in spoken English, but through that process help you to understand native speakers of North American English with more clarity in a majority of the situations.

Ready to get started? Take a moment to sign up for a free consult.

Check out our new landing page!

Email and Digital Communication

The third programme in this series is Email and Digital Communication. This program lasts for as little as eight hours, all the way up to twenty hours or more, depending on how much depth you and your team want to go into revolving around these arenas:

We look at first and foremost, the email skeleton, how to ensure that what you're writing is showing up on the screen and in an easy-to-read format by your reader so that they can read and respond quickly.
We also look at the dos and don'ts, words you should use, words you shouldn't use in your email.
We then go into creating specific templates for emails in your process.
And as time permits, we also have everyone in the team submit emails to our team for correction and feedback in this process.
We not only want to provide feedback to you, but we also help you to learn how to self edit your own emails and maybe through that process also learn how to coach yourself or and or your teammates in this email writing process.

Ready to get started? Take a moment to sign up for a free consult.

Business English Seminar

The last program in this series is Business English Seminar. This program is really targeting those colleagues you might know who know English. They can read and write in English, but when it comes to speaking, they need their extra support. They don't feel so confident speaking up for a wide variety of reasons. This program, which could be as little as eight hours, up to 20 plus hours, really just builds the confidence of you or your colleagues to speak up in English in a wide variety of situations with focus more or less on casual conversations, but we practice business conversations as well. Through this process, we do a lot of different kind of conversational activities, role plays, mock sessions, etc. The final project is often some group activity identified by the group, which is a virtual online group presentation combining conversational elements of English as well as business English fundamentals. It's really a great program and we've seen amazing, amazing results even from the most quietest of those who start are actually those who we have seen gain the most momentum throughout and be stars at the end. And I'm sure that's what you would like as well, to be the star. You would like to master your English conversations. Well, get in touch with us. We're happy to work with you and see where your baseline is and take you to the next level. Thanks so much. And looking forward to being in touch.

Ready to get started? Take a moment to sign up for a free consult.

Jennifer Kumar is a PCC ICF Certified Coach with a TEFL/TESOL (Teaching English as a Foreign Language/Teaching English to Speakers of Other Languages) from the University of Arizona in addition to working with professionals just like you from over 60 global companies. Get in touch with us today. +1 385-218-0947 (USA- SMS/Voice), +91 95 39347529 (India, WhatsApp)

Please excuse grammatical errors in the transcript of the spoken video script.

All program categories: