System Administration Blog

Customer System Performance Guide

Tom McDonald — Thu, 15 May 2008 14:10:30 +0000

ins00026: Client Specific Guidelines

3^rd party software applications

As with any application, workstation performance will drastically affect the perceived performance of AvidSuite. A detailed analysis should be performed if you are experiencing less than optimal performance.

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Troubleshooting unexpected behavior

Tom McDonald — Wed, 30 Apr 2008 16:14:30 +0000

ins00018: Basic Internet Explorer troubleshooting

Periodically a user may encounter unusual behavior within their Internet Explorer connection with AvidInvoice. Problems that are seen on one machine that are not consistent or cannot be duplicated from another workstation may be an indication of problems with the user’s browser application or the Adobe Reader installation.

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AvidInvoice minimal System requirements

Tom McDonald — Mon, 28 Apr 2008 18:44:30 +0000

ins00014: AvidXchange is a Software as a Service (SaaS) model company. It manages and delivers an application connection to many customers from a hosted data center over the Internet. Applications and data are maintained and hosted from our own servers with clients connecting via an Internet browser application. Microsoft’s Internet Explorer is currently the only supported browser application. (Results may differ from other browser displays).

Processing is primarily done at the server, not the client. However, the AvidInvoice users’ local machine and network configurations do have direct impact on performance. (more…)