Announcements

OnTime V9.1.3 Released w/Eclipse Plugin Support

arasha — Tue, 06 Oct 2009 20:32:54 GMT

We are excited to announce the beta release of the Eclipse Plugin. To use the Eclipse Plugin you will need to download OnTime V9.1.3. Please see the links below for more information.

Download OnTime 2009

Download Eclipse Plugin

OnTime iPhone Client V9.1.1 Approved

arasha — Thu, 20 Aug 2009 16:34:51 GMT

This release includes several features and bug fixes list below:

*Upgrading your web client to OnTime V9.1.1 is required

New Features:

*Full Edit
*Edit In Workflow
*Change Workflow
*Performance Enhancements

Defect Fixes:

*Password with space produces invalid login
*Inactive users can login
*The "^"' character in password produces invalid login

OnTime V9.1.2 Released

Dan Suceava — Thu, 13 Aug 2009 13:41:17 GMT

OnTime 2009 V9.1.2 is now publicly available. This release includes Defect fixes. Please review the list below for full details.

Download OnTime 2009 V9.1

Please post all bugs or suggestions on forum below.

OnTime 2009 Discussion Forums

Defects Fixed:

4566 When replying to emails, signature is not displaying correctly
4567 When replying to emails, the customer's text appears to contain many linebreaks

OnTime V9.1.1 Released!

arasha — Mon, 10 Aug 2009 18:26:31 GMT

OnTime 2009 V9.1.1 is now publicly available. This release includes Defect fixes. Please review the list below for full details.

Download OnTime 2009 V9.1

Please post all bugs or suggestions on forum below.

OnTime 2009 Discussion Forums

Defects Fixed:

4528 The "^" character in a user's password causes for an invalid login for iPhone client
4522 Manual Port Change Required when changing mail protocols POP3 to IMAP
4502 Javascript error when adding a new customer contact that includes apostrophe in name
4422 Workflow step not available for new defect entry when selecting "Save and New"
4263 Tooltips are missing from most icons in edit control
4549 Change logic for "reported by" to follow field templates
4524 Template refresh causes non-saved non-stamp text entered in large text field to be lost
4542 Changing workflow step clears out date fields that are read-only
4533 Non-editable reported date in customer portal field template causes null value despite default value
4495 HTML Editor [Enter] key behavior setting not respected
4517 Email with embedded image causes object reference error on existing item with no attachments
4436 Adding or deleting custom fields causes OnTime email service to hang until restarted
4513 Work Logs don't sort correctly after re-order of columns
4529 Web error when "manually enter email address" is turned off and trying to send e-mail
4544 Comments dependent upon edit privilege and not for change on workflo

OnTime V9.1 Final Released!

arasha — Wed, 15 Jul 2009 18:07:30 GMT

OnTime 2009 V9.1 is now publicly available. This release includes several new Features and Defect fixes. Please review the list below for full details.

Download OnTime 2009 V9.1

Please post all bugs or suggestions on forum below.

OnTime 2009 Discussion Forums

New Features:

2157    Ability to choose exporting options HTML or plain text in User Options.
4200    Ability to rename the Customer Portal title page
4269    Better error message when user lacks dbowner privileges when creating custom fields.
4325    Audit trails need to track the customer who made changes through portal
4424    Notification URL handler to launch OnTime windowsclient
4552    Access to unarchive item in the workflow step
4604    Worklog should have the ability to select all in the worklogs tab
4605    Add voting support in the SDK
4644    Burndown charts should include all items from subreleases
4686    Add option in OnTime to reset data to 'new database default' in Ontime Database Setup tools option
4751    Add ability to choose fields included in an Alert based on a Filter
4875    Add a Velocity field which allows what date the Calculation starts for Burndown Chart Display
4906    Ability to clear your own locks
4921    Combined burndown charts for all item types
4923    Comments for all item types
4924    Add the ability to create 'comment' Custom fields
4925    IMAP support for the email reader
4926    Canned responses for emails and detail fields
4983    OnTime IPhone client
5011    Create multi-edit buttons under manage users for iphone and remote access fields
5021    EscalationLevel needs to be made editable so it can be shown in the Field Template

Defects Fixed:

1932    When selecting Customer Contact or Publicly Viewable options in field template both still show up
2040    Duplicated items created when customer submits through customer portal
3036    Slider for paging floats in Customer Portal
3121    Pasting images need to have the name highlighted with extension images type so user can start typing
3578    Search Control for Customers Contacts ignores Advanced Security Settings
3597    Audit Trails display Unknown (Login"") when portal users enter items it should insert customer name
3689    All categories, including private categories, display while selecting default values in Task templates.
4144    Other Settings tab within workflow is displayed incorrectly in 120 DPI
4188    Dates not editable with change in WorkFlow Step
4198    Can't use the UI to re-add the {ALERTNAME} field to and alert email templates
4201    Duplicating tasks displays changes made by original creator under history tab
4203    Email auto-reply not respecting html settings
4207    Image references in large text fields don't copy/move properly when item is copied/moved to a new item type
4212    CustomerHandler service in the SDK is missing method to get list of custom fields
4216    'Customer Name' field in filter condition used in report shortcut, filter doesn't apply to results
4224    Contact permissions for portal not respecting settings if item is not public but view public is checked
4234    Nothing appears in Release field column if ShowInactiveRelease=False
4259    Error caused when editing a public item in the Portal, if "customer" field used in public filter
4262    Clicking on back after editing an item causes a server method 'RemovePageSession' failed
4264    Cannot store (or retrieve) private dashboard that have been copied
4275    Multi-edit flag selected when creating a date causes system crashes with picklists
4281    User Dashboard pie chart colors do not update with sort of Assigned To, Count or Original Work
4283    OnTime Windows client encountered unhandled exception when dragging items in releases tab
4286    E-mail service and OnTime Windows client both crash if a plain-text e-mail with no body (body = NULL) is received.
4287    Since upgrade to v9.0.1, FileName and Description in dbo.Attachments are corrupt for certain types of attachments.
4296    Drag and Drop release is not checking release field security
4298    Attachment Time is not included in windows client
4307    Option to exclude inactive users from the multi-edit lists. Use setting in system options > User Settings > Include inactive users in user list
4317    Del button doesn't work in notifications as a shortcut
4322    Notifications are not being triggered when using the VS.NET 2005 client
4335    Projects tree in Web no longer saves the state of the nodes when collapsing or expanding
4339    Javascript error occurs on first load of main page when filter is selected and contains single quotes
4340    When changing detail tabs or selecting different items in grid, the contents of the detail tab 'stutter'
4346    "Print Issues" doesn't work unless "Show items from subprojects" is checked
4348    Have to press twice on the item to add it to email template
4350    Edit window is too small when it is opened by workflow step
4351    Main grid toolbar overlaps the grid column headers when the browser window is not wide enough
4353    Task 'Step' field not displaying in VS.NET grid
4355    Filtering worklogs by custom date in ie7 and ie8 produces an error
4370    Workflow steps doesn't run external process, when a ticket from incidents moved to defects.
4374    Notifications settings were registered incorrectly for French OS
4459    Escalation level should be editable on add in web and windows (respect required/visible) in field templates
4476    Change Manage Users for given access to IPhone/Remote users
4483    Cannot see the values for a sproc-based picklist in Manage Picklists

OnTime V9.1 RC Released!

arasha — Thu, 09 Jul 2009 20:57:40 GMT

OnTime 2009 V9.1 RC is now publicly available. This release includes several new features and enhancements. Please review the list below for full details.

Download OnTime 2009 V9.1 RC

Please post all bugs or suggestions on forum below.

OnTime 2009 Discussion Forums

New Features:
2157   Ability to choose exporting options HTML or plain text in User Options.
4200   Ability to rename the Customer Portal title page
4269   Better error message when user lacks dbowner privileges when creating custom fields.
4325   Audit trails need to track the customer who made changes through portal
4424   Notification URL handler to launch OnTime windows client
4552   Access to unarchive items in the workflow step
4604   Worklog should have the ability to select all in the worklogs tab
4605   Add voting support in the SDK
4644   Burndown charts should include all items in subreleases
4686   Add option in OnTime to reset data to 'new database default' in Ontime Database Setup under tools option
4751   Add ability to choose fields included in an Alert based on a Filter
4875   Add a Velocity field which allows what date the Calculation starts for Burndown Charts
4906   Ability to clear your own locks
4921   Combined burndown charts for all item types
4923   Comments for all item types
4924   Add the ability to create 'comment' Custom fields
4925   IMAP support for the email reader
4926   Canned responses for emails and detail fields
4983   OnTime IPhone client
5011   Create multi-edit buttons under manage users for iphone and remote access fields
5021   EscalationLevel needs to be made editable so it can be shown in the Field Template

OnTime V9.1 Beta Released!

arasha — Thu, 18 Jun 2009 16:39:55 GMT

OnTime 2009 Beta is now publicly available. This release includes several new features and enhancements. Please review the list below for full details.

Download OnTime 2009 V9.1 Beta

We have created a new forum for Ontime V9.0 Beta. Please post all bugs or suggestions on this forum.

OnTime 2009 Discussion Forums

Important Note: Before upgrading to 9.1 Beta, please back up your current database. Axosoft does not recommend running this beta in a live production environment. Some of the bug fixes and new features are still in the development and testing process.

Free "Scrum with OnTime" Web Class

arasha — Mon, 02 Mar 2009 19:55:15 GMT

Use the link below for more information on how to attend our Scrum class for free!

Scrum with Ontime

OnTime V9.0.1 Released!

arasha — Thu, 05 Feb 2009 17:26:21 GMT

OnTime V9.01 is now publicly available. This release includes several bug fixes. Please review the list below for full details.

Important Note: Before upgrading to 9.01, please back up your current database.

Download OnTime 2009

What's New in 2009

Please post all bugs or suggestions on this forum.

OnTime 2009 Discussion Forums

Defect Fixes:

4053    Worklog "time spent" exception when entering large numbers
4059    Defects from inactive projects appear in the Defect Backlog Treemap on the Dashboard
4060    Inactive projects appear in drop down combolists on Users and Customers tabs
4070    Validation is prompted for required fields even when user presses cancel in customer portal
4074    Applying a saved view with voting average causes font change if voting average is the first column on the list
4081    Unable to attach an image to a defect using Chrome
4086    Notification List tab doesn't add external email address
4087    OnTime crashes when selecting 'All Users' or 'All Customers', and toggling 'show/hide archived'
4096    Project Dashboard not retaining divider position when minimizing/resotring window
4099    Date fields 'blank out' in edit form when workflow step or project is changed, OT WEB
4101    Not all fields are cleared when you click "Save and New"
4103    Actual duration field is not getting updated when requiring worklog prompt and updating actual durations
4106    Unhandles exeption when activating BurnDown chart when dates are not in US format
4107    Moving project causes project paths to be incorrect which may cause SQL timeouts
4108    Work entries not updating Remaining Estimate and Percent Complete in grid
4114    Right clicking on a release in the Releases Tab does not change focus
4117    Filter for status is not created for Task view in Customer Portal
4123    Work log entries not subtracting when editing an item
4124    Large text field bleeds into field below when visible but not editable
4126    Export icon is not accesible in the work log details tab unless you perform an action
4131    SQL Timeout error when doing detail copy on project
4132    French translation is incorrect for Incidents in certain areas of the application
4134    Perfromance Enhancements when add/edit item related with email and worklog sprocs
4146    Cursor focus when replying to emails is at bottom of email content, not above signature
4148    Remain estimate for work logs are not displayed in non-english language

OnTime V9 Final Released!

arasha — Mon, 12 Jan 2009 17:22:14 GMT

We are excited to announce the final release of OnTime 2009. This release includes several new features, enhancements, and bug fixes. Please review the list below for full details.

Download OnTime 2009

What's New in 2009

Please post all bugs or suggestions on this forum.

OnTime 2009 Discussion Forums

New Features:

3998    Release Management
4121    Enhance Tasks (Tasks are now like other item types)
4126    Enhance Project Dashboard (include incidents, a new layout design, 2 new charts)
4093    Redesign reports management window
4202    Customer Portal now has a standalone view for Wiki Pages
4097    Ability to copy a project and all of its subprojects
3061    Incoming emails should try to relate new items to OnTime users by email address
3994    Management of time unit types
4091    Wiki page notifications
4092    Ability to revert wiki pages from history
4096    Voting on items
4098    Ability to display custom fields on user dashboard
4102    Wiki Comments
4233    Multi-edit menu should only show fields allowed through field-level security
952     Ability to 'paste as text' in the HTML fields
979     Add sort indicators on the column headers (for web)
1065    More keyboard shortcuts and Help menu to display them
1367    Add "Copy Link" capability to OnTime Windows
2091    Simplify multiple attachments in Windows
2396    Reply to emails select appropriate email account
2806    Allow embed Images in emails
3061    Incoming emails should try to relate new items to OnTime users by email address
3178    Allow View Item page to be opened in another window based on user option
3241    Popup window for viewing emails added for windows
3600    Show CC and BCC when viewing emails
3780    Highlight unread emails with bold font (user option setting)
3786    Show the user name when displaying the item locked message
3926    OnTime Windows should look for ontime.config file in older version folders if it can't find it
3948    Add future date filtering conditions
4129    Allow existing users to configure their database for Scrum
4292    Encode invalid characters in incoming emails
4323    Audit trails tab needs to filter by release
4358    Add Release filter on user dashboard
4406    Add 'Allow Remote' column on the manage users list
4414    Filter by Release
4431    Add checkbox to exclude weekends when calculating due date of a release
4462    On upgrade ask users if they want to have the Remaining Estimate field automatically updated
3948    Due Date filtering does not enable one to filter by upcoming development periods
4126    Build generic chart controls to be used in dashboards
3486    Manage Users - Sort by Security Roles
1055    Ability to sort in the work logs tabs
4454    Ability to copy a project dashboard view
3237    Order the file attachments list
3371    Resize Edit Project window
2962    Make Delete messages from inbox unchecked and Save attachments checked by default
4453    Ability to rename main item type tabs independent of the plural/singular strings
4392    Update SDK to allow retrieving items by release
4100    Create new stored procedures to take advantage of SQL 2005
3624    User Dashboard: Column 'Creation Date'
3471    Need ability to filter for NULL values for date fields

Defects Fixed:

1229   Insert line break followed by insert Stamp causes the view to be moved to the top of the page
1268   The report dialog box are not sized up correctly.
1374   Character formatting extends too far
1662   Paste from Word behavior is not working
1775   CVS SCM Throws Exceptions Parsing Remote Server CVSROOT's
1817   Printing as plain text does not print the detailed section correctly
1975   Incident Edit Screen. Shortcuts keys for access to tabs ( Alt+T, Alt+D,...) don't work.
2035   Grid in Work Log Tab Under Defects and Features cannot be sorted
2113   Control + N is not working
2127   List view need to keep its selection after being refreshed
2172   Moving columns in web then sorting by the first column causes columns data go blank
2232   Edit Customer Contact page does not display all fields when working on a Mac OS with Firefox 2.0.0.3
2240   Actual and Estimated duration no default value possible
2413   Changing a project does not change the page settings to the first page on the gird view in web
2482   Sorting WorkLogs in the details tab
2586   Wrong data format in project dashboard
2633   Attachments UI change when preview in present
2662   Workflow Step - can't set Estimated Duration
2729   Filtering by Status is not valid for Tasks in the 'Integrated' User Dashboard
2750   No option available to set Task Status when editing the Task workflow.
2770   Windows integrated authentication using German regional settings
2800   Email Reading pane size and position keeps getting reset in the OnTime 2008 windows client
2906   Bullets not working correctly, it makes a single bullet for the whole document instead of my newly inserted text
2936   Locking issue when switching between Detail tabs
3072   New bullets and numbers add line break at beginning of memo.
3081   Typing over selected text fails in large memo fields.
3082   Text cursor lost after deletion of text in large memos
3084   Numbers and fonts don't receive styles.
3085   New bullets or numbers push new text outside of bullet or number onto two lines below.
3089   Estimated and Actual duration fields cannot be imported
3091   Stamping and cursor position is incorrect if set to top
3094   Size popup windows for feature/detect edition force horizontal scrolling
3130   Cannot modify announcements URL in Windows
3142   Inconsistent cursor behavior between different sections
3166   OnTime 2008 - Web Edition Bug - Main Panel appears at the bottom
3201   When removing item type from system options areas that still show the item type.
3218   Date/time filters querying incorrectly
3229   Security Roles list is broken after copying a role
3254   Sample tasks not deleted when Sample project deleted
3281   Would like Project Wiki to Remember Cursor Position on Refocus
3299   Datagrid placed below the project tree on Web
3384   OnTime Field Loses Focus When Using Alt+Tab To Switch Between Applications
3414   Items that users do not have access to show up in related items
3461   Customers can see all projects after session time out
3494   Maintain cursor location when window is brought back into focus.
3518   Do not allow removal of email address in manage field layout
3538   Exception occurs when search for three words in the Incident tab
3540   SCM integration does not work in the VS.NET 2005 add-in
3547   Empty Required Fields are not prompting for action
3551   German language problems with Windows Auth
3566   Reply email is sent from wrong email address
3568   Wiki fails to display multiple images
3572   Moving wiki pages from the full view wiki page causes UI issues.
3580   Saving work log in ontime web is not updating
3581   The Incident Details report does not show any custom fields if there are custom fields for Defects in the database
3582   In Firefox 3.0.1 field template does not load correctly (at all)
3583   Some reports don't sort & group properly when the items in the grid are sorted by project
3590   Item name is missing from WorkLog export
3600   Customer Portal Sort Descending Using Column Header
3608   Sort not working for Status in User Dashboard
3609   Deleting workflow steps in Web client not working correctly
3635   Initial load of project wiki displays "label 1" in the title bar
3663   Task right click options are missing
3687   Ontime Metrics is not on the help menu in web
3734   Edit feature filter from menu is not selecting features tab
3742   Selecting a workflow twice in edit mode crashes.
3745   Remove customer id from customers window
3762   Multi-Picklist are adding an empty record when adding an item
3767   Archiving .gif is missing in web
3830   oldest 100 exceptions are kept instead of newest in metrics cleanup
3835   Copy user setting needs to exclude email signature
3873   Customer portal search fields are not getting saved
3879   Keyboard shortcuts changes
3887   History tab is not loading when going to an item through email notification link
3904   navigating in audit trails is broken in chrome
3910   Ctrl+M no longer creates a new block of text when editing using quick edit
3912   Feature Details report error invalid data types
3914   keyboard shortcuts jump out of text entry fields and change tab inappropriately
3924   Alerts control does not display any alerts while in the project / wiki tab
4015   Tools menu for vs.net does not get updated when upgrading to major versions
4016   Manage database should default to open database

OnTime V9.0 RC2 Released!

arasha — Tue, 06 Jan 2009 17:43:11 GMT

OnTime 2009 RC2 is now publicly available. This release includes several minor defect fixes. Please use the link below to download OnTime V9.0.

Download OnTime 2009 RC2

We have created a new forum for Ontime V9.0. Please post all bugs or suggestions on this forum.

OnTime 2009 Discussion Forums

OnTime 2009 allows customers to Vote!

arasha — Tue, 23 Dec 2008 21:41:12 GMT

With the release of OnTime V9.0 RC we have implemented the Voting feature to our portal site. This feature allows customers to vote on any feature they or another customer has submitted (if feature is public). We have made all feature requests public (some of you might have noticed the notifications) so you can vote on any feature you like. Under the target release filter there is an option "not assigned", these features are items that will be reviewed for our next major release. We highly encourage all of our customers to review (or do a search) these items and vote on the features they like to see implemented.

Thanks,
Arash

OnTime V9.0 RC Released!

arasha — Wed, 17 Dec 2008 19:34:43 GMT

OnTime 2009 RC is now publicly available. This release includes several new features and enhancements. Please review the list below for full details.

Download OnTime 2009 RC

We have created a new forum for Ontime V9.0. Please post all bugs or suggestions on this forum.

OnTime 2009 Discussion Forums

Click on the links below to read about a few of the many new features in OnTime V9.

OnTime Project Dashboard

OnTime Release Management

New Features:

Scrum in 10 Minutes (HD Video)

Hamid — Wed, 10 Dec 2008 19:24:41 GMT

We just released a video called "SCRUM in 10 Minutes" which is hosted on YouTube as an HD video:

http://www.youtube.com/watch?v=Q5k7a9YEoUI&fmt=22

Enjoy!

OnTime V9.0 Beta 2 Released!

arasha — Wed, 26 Nov 2008 00:50:34 GMT

OnTime 2009 Beta 2 is now publicly available. This release includes several new features and enhancements. Please review the list below for full details.

Download OnTime 2009 Beta

We have created a new forum for Ontime V9.0 Beta. Please post all bugs or suggestions on this forum.

OnTime 2009 Beta Discussion Forums

Important Note: Before upgrading to 9.0 Beta 2, please back up your current database. Axosoft does not recommend running this beta in a live production environment. Some of the bug fixes and new features are still in the development and testing process.

New Features:
952      Ability to 'paste as text' in the HTML fields
979      Add sort indicators on the column headers (for web)
1065   More keyboard shortcuts and Help menu to display them
1367   Add "Copy Link" capability to OnTime Windows
2091   Simplify multiple attachments in Windows
2396   Reply to emails select appropriate email account
2806    Allow embed Images in emails
3061   Incoming emails should try to relate new items to OnTime users by email address
3178   Allow View Item page to be opened in another window based on user option
3241   Popup window for viewing emails added for windows
3600   Show CC and BCC when viewing emails
3780   Highlight unread emails with bold font (user option setting)
3786   Show the user name when displaying the item locked message
3926   OnTime Windows should look for ontime.config file in older version folders if it can't find it
3948   Add future date filtering conditions
4094   Project Dashboard improvements
4129   Allow existing users to configure their database for Scrum
4292   Encode invalid characters in incoming emails
4323   Audit trails tab needs to filter by release
4358   Add Release filter on user dashboard
4406   Add 'Allow Remote' column on the manage users list
4414   Filter by Release
4431   Add checkbox to exclude weekends when calculating due date of a release
4462   On upgrade ask users if they want to have the Remaining Estimate field automatically updated

OnTime V9.0 Beta Released!

arasha — Tue, 28 Oct 2008 21:42:57 GMT

OnTime 2009 Beta is now publicly available. This release includes several new features and enhancements. Please review the list below for full details.

Download OnTime 2009 Beta

We have created a new forum for Ontime V9.0 Beta. Please post all bugs or suggestions on this forum.

OnTime 2009 Beta Discussion Forums

Important Note: Before upgrading to 9.0 Beta, please back up your current database. Axosoft does not recommend running this beta in a live production environment. Some of the bug fixes and new features are still in the development and testing process.

New Features:
3998 Release Management
4121 Enhance Tasks (Tasks are now like other item types)
4126 Enhance Project Dashboard (include incidents, a new layout desgin, 2 new charts)
4093 Redesign reports management window
4202 Customer Portal now has a standalone view for Wiki Pages
4097 Ability to copy a project and all of its subprojects
3061 Incoming emails should try to relate new items to OnTime users by email address
3994 Management of time unit types
4091 Wiki page notifications
4092 Ability to revert wiki pages from history
4096 Voting on items
4098 Ability to display custom fields on user dashboard
4102 Wiki Comments
4233 Multi-edit menu should only show fields allowed through field-level security

OnTime V8.1.3 Released!

arasha — Wed, 03 Sep 2008 18:06:19 GMT

OnTime 2008 V8.1.3 is now publicly available. This release includes a couple of new features and several defect fixes listed below.

Important Note: Before upgrading to 8.1.3, please back up your current database.

Download OnTime 2008 V8.1.3

Screenshots & Details

Please post all bugs or suggestions to our Axosoft Ontime General Forum

New Features:

4055    Wiki- Keep Fonts the Same in View / Edit Modes
4081    Wiki- Add User Settings when navigating to projects
4141    Integrate OnTime Metrics tool into OnTime Windows > Help Menu
4142    Add Search terms to title of search results page in wiki
4143    Update toolbar button order for wiki
4144    Wiki UI improvements

Defects Fixed:

2150    User is able to add worklog when the workflow step prompts them,even if they don't have permission
3141    Changing Enter Key Behavior in system option prompts me to login again even when auto log in is checked
3412    Clicking enter after entering a wiki search string causes a login attempt, not a search
3491    Wiki shows up on the Customer Portal even after removing wiki tab from system options
3525    Audit Trail does not show Archived defects, even when the Archived filter is set to show
3526    Manage Custom Fields form crashes after you add a hyperlink custom field with single quotes in the URL
3532    After moving a wiki to a new folder its not reflected in "select page" toolbar drop-down field
3533    When Adding the First Wiki Page to a New Project Folder -- Wiki Page is Stored in "ALL PROJECTS"
3535    Workflow Step Label Missing from Incident By Escalation Report
3542    Feature alert on item level using percent complete crashes when saving item
3543    Details reports not showing new custom fields if they have a NULL value
3544    Filter condition of "Due Date is older than 1 day" pulls items with blank Due Date fields
3546    Wiki Search button is not working in Web on Project Wiki tab
3557    Blank error window when cancelling out of required worklog entry for Incidents
3558    Project breadcrumb - last project needs to be selectable
3562    Full page Wiki in web should take you to the table of contents with empty search string
3571    Report designer does not show the fields list if there are too many custom fields

OnTime V8.1.2 Released!

arasha — Wed, 06 Aug 2008 22:09:37 GMT

OnTime 2008 V8.1.2 is now publicly available. This release includes one new feature and several defect fixes listed below.

Important Note: Before upgrading to 8.1.2, please back up your current database.

Download OnTime 2008 V8.1.2

Screenshots & Details

Please post all bugs or suggestions to our Axosoft Ontime General Forum

New Features:

3942 New standalone full page for Wiki(Web only)

Defects Fixed:

3330    Importing E-Mail is not displaying the correct user in Audit Trail
3339    Ontime 8.0 hangs when trying to import from BugCollector when headers row doesn't match column headers
3351    Audit trail does not work for incidents are not matching incident id and number
3403    Completed Tasks show up in the User dashboard despite filtering
3413    Embedded .png pictures don't show in dialogs VS 2008
3416    Page not found when you click backspace on the e-mail viwer
3423    Unable to change from e-mail address for notifications when using OT Express
3426    Can't select today's date from date fields in the add/edit form
3440    Send E-mail: placeholder displays {0} in Subject line for German installs re-introduced with OnTime 8.1
3448    Ability to sort searh fields in alphabetical order
3454    Most recently viewed wiki page acts like home page in customer portal
3456    Portal link to Incidents broken in customer notifications
3458    Change CustomerContact E-Mail from lower case to upper case doesn't save
3459    Default Start Date for item types should correspond to field templates like all other fields
3465    Upgrade from 7.x to 8.0 does not work if using SQL replication
3466    Custom Field Names are not used by {CHANGEDETAILS} in Notification Emails
3468    120dpi fonts cause unreadable buttons on certain forms
3476    Exception occurs when searching customers with a space in between the words
3482    Workflow step security is not applied in the toolbar on Web
3485    When grouping by tasks and turning "is complete" on causes a user settings issue when users log out then back in
3488    Editing or moving a project can take a long time if there are a lot of projects in the database
3490    Blank contact added when importing/updating Customer
3493    Canceling an Attachment Add on the customer portal bring you to a Submit Defect which if you save, creates a duplicate defect submission
3495    Workflow step notifications list does not show up when selecting a workflow step in Web
3497    Cannot attach images with upper case extension
3500    8.0 - 8.11 upgrade - crash on existing project alerts when select Change Schedule with large daily values
3517    Control+I (New incident) does not work anymore

OnTime V8.1.1 Released!

arasha — Fri, 20 Jun 2008 17:42:46 GMT

OnTime 2008 V8.1.1 is now publicly available. This release includes several defect fixes list below.

Important Note: Before upgrading to 8.1.1, please back up your current database.

Download OnTime 2008 V8.1.1

Screenshots & Details

Please post all bugs or suggestions to our Axosoft Ontime General Forum

Defects Fixed:

1243 Systemoptions.aspx under incidents settings causes page to freeze
1952 Email accounts window does not hold its position after editing an account
3386 Filter conditions for boolean fields are saved as '1', '0', or '', but parsed back as bool.Parse
3388   Images are not displayed on wiki pages in Portal if the customer's view wiki project is All Project
3402   Print option (right click or from view item) doesn't work if you have 'show items in sub projects' turned off
3405   Dependent pick lists not working in the Portal produces error
3410   When using Windows Authentication for Web browsing to any page other than Login.aspx causes exception
3411   Changes to item type labels in System Options does not reflect in Portal until web application is restarted
3415   Date Time stored proc parameters aren't sent to Remote Server in a culture agnostic manner
3420   Filter alerts throw an exception if only special users are added to notification list
3430 Manage list types when add/edit/delete in web was not refreshing

OnTime V8.1 Final Released!

arasha — Wed, 11 Jun 2008 17:31:56 GMT

OnTime 2008 V8.1 is now publicly available. This release includes several new features, enhancements, and bug fixes. Please review the list below for full details.

Important Note: Before upgrading to 8.1, please back up your current database.

Download OnTime 2008 V8.1

Screenshots & Details

Please post all bugs or suggestions to our Axosoft Ontime General Forum.

New Features:

2873   Ability to edit footer links for customer portal
3087    SSL for SMTP notifications
3176    Automatic update of actual time when add/edit/delete work logs entries now a setting in system options
3295    Support for VS2008
3496    Project Wiki for Customer Portal
3497   Emails Tab
3498   Color coding items on the main list
3499    Allow incoming email messages to modify existing items workflow or status through email accounts
3500    Notifications for item details (attachments, emails, work logs, SCM and Related items) are now individual
3501    Alerts for specials users ie [assigned to] only get to applied to the matching user not all items in the filter
3502    Ability to only send one email the first time an item matches a filtered alert
3503    Scheduled alerts option
3504    Ability to disable alerts
3505    Main Tabs Customization
3506   Search for customers and users when sending emails
3508   Management Console
3512    Performance enhancements for add/edit item page in Web
3513    Performance enhancements for main page in Web
3606    Exception viewer to only return top 100 exceptions
3625    Add option for "NOT LIKE" filter conditions so more complex/flexible filters can be built
3663    Remember grid page size on Manage Filters page
3664    Remember grid page size on Manage Field Templates page
3700    Welcome screen with links to resources
3672    Remove old locks from lock manager after they expire
3675   Ability to remove multiple locks for windows
3700    Welcome Screen with link to resources on user login
3717   New Item Locked page
3723    Update new database default security roles
3732    POP3 Service will now unlock accounts that have been locked for certain amout of time
3744   Remove the Security Roles restrictions from Express
3751   Change POP3 mail reader to use message hash instead of unique id to keep track of already imported emails

Defects Fixed:

2087   Project dashboard is not showing items in [none] status in user workload section
2131    Delete buttons on toolbar & context menu should allow multi-delete
2974    Switching Project-Folders is not displaying items if user doesn't have <all project> access in security role for Web
3047    Print option does not work when edit items through related items
3049    Increase size of page when changing password in user options
3050   When creating new database, Administrator's culture is set to CurrentUICulture instead of CurrentCulture
3051    Using a ""#"" sign in the item ID field label causes the ID to not be displayed in the subject of notifications
3054    InsertProjectWikiLink dialog box displays too small
3058    When editing a pick list's name, its does not save the new name
3059    When viewing an item with no customer assigned to it, you see '()' it should be blank
3061    Hitting enter key while in a large text field in the Edit Project window saves and closes the window
3064    Change font type and size on Incidents item is not available like other item types
3075    Using ';' in From field when sending emails causes exception in exception viewer
3078    Email service checking POP3 account over SSL fails when running in 64-bit mode
3086    Filter based Task Alerts giving exceptions when alert is triggered
3092   Multi-select custom Contact field on Incidents displays data incorrectly on 8.02. <MultiSelect><Value>IT<Value><MultiSelect>
3093   Services can miss work items if the SQL Server and the Services Server are on different time zones
3096    Stamping large text when using plain text instead of HTML does not work anymore
3098   Location of Details Section in Project Wiki is not remembered between runtimes
3100    Enter key doesn't work with a custom text field in customers
3102    Lock manager should display incident number not incident id
3106    Can't drag and drop items to/from projects if Project field is not visible in field template
3107    Filter alerts do not work for custom email addresses
3108    Worklog stamping previous date if DB server and client in different timezones, when using Remote Server
3110   Sorting on last page blocks moving back using slider in customer portal gets out of sync
3112    Task priority doesn't show up in the user dashboard
3114   Pasting images from clipboard crashes in some scenarios
3115   Users are able to upgrade their instance of OnTime via the Remote Server connection method
3116    Comments with line-breaks do not work with Subversion SCM integration
3127    Incorrect subject in notification emails when attachments are removed from an item
3129    Clicking on save periodically requests to save data prompt
3137    Select Page in Wiki throws a script error
3139    Exporting from the Worklogs tab doesn't include the project field, which is available as a column in the grid view
3140    Installing Ontime Services produces warning for IIS security
3143    Searching for customers in incidents should select user and not close window
3147   OnTime Notifications After Upgrade are not consistent
3151    Multi Edits that require additional input don't display in 120dpi
3156    Custom field referencing customer picklists are not Sorted
3157    After Editing Customer in list, list resets to the beginning again
3159    Enter key to search in Find Customer screen should work same as click on search
3165    When filtering for large text fields, the ""="" option always gives an invalid filter message
3169    Workflow template copy button does not copy everything
3170    Add Contact window is hidden when Alt-Tabbing between applications
3172    Time stamp is missing in the e-mail header
3176    Using horizontal JS scrollbar previous/next causes web table height window to increase
3182    The date in the timestamp in lrg txt fields uses the system language, not the language specified in the user options
3191    New Item to a pick list always displays at bottom of filter in customer portal
3192    Filter Alerts need to disable the field holders in the subject line
3195   Date fields reverting to 1/01/99 in templates and forms
3215    Not Modal When Attachment Window is Open
3216    Changing projects when adding an item does not change the workflow step that is enforced in current project
3223   Add Notification for workflow steps generates exception on save
3228    Incident Details tabs do not display when using ViewIncident.aspx through notification link
3230    After lock message, when save is grayed out in edit form, canceling still prompts you to save
3232   New Customer Defaults settings reference Company instead of Customer Contact
3243    Error when editing Customers from Web client if required custom date field used in layout
3244   If CompletionDate field is set by the WF step actions, a time value is stamped in the data
3248   Users cannot use multiedit to archive an item or items if field level security is set
3249   Added a customer pick list custom field - display is not ordered alphabetically by name, makes it quite hard to find
3250   Notification List ""Save and Add Emails"" button does not work. New tasks/incidents not sending notifications
3251   The related items list displays tasks that are private to other users
3252    Priority for tasks does not display on the list of related items
3253   When viewing items from web UI, email/attachment scrollbar is not fully displayed
3262   Import process looks for CustomerFullName field in the customer contacts dataset which is no longer there
3265   Customer Contact Name not showing up for Incidents in the Portal
3271    Customer custom fields not importing with a customer/contact import
3277   Adding attachments through paste screenshot tool in customer portal its not refreshing the page
3283   Changing an item's workflow step through the edit form loses an image 'link' in a large txt field
3286    Application crash when pressing F5 in large text tabs
3293    Report error in excception viewer when short date format is set to mm/dd/yy
3295   Refresh Items list after Archive is completed
3327   Footer callback in web is not getting updated for any item types
3333   Using F5 in large text fields can remove data
3342   Completion date showing ""1/1/1899"" in reports when value is null
3363    Defect Reports does not respect group sorting order
3371    Editing a defect and clicking cancel asks to save even though no fields were changed

OnTime V8.1 RC Released!

arasha — Thu, 29 May 2008 20:53:04 GMT

OnTime 2008 V8.1 RC is now publicly available. This release includes several new features, enhancements, and bug fixes. Please review the list below for full details.

Important Note: Before upgrading to 8.1 RC, please back up your current database.

Download OnTime 2008 V8.1 RC

Screenshots & Details

Please post all bugs or suggestions to our Axosoft Ontime General Forum.

New Features:

2873   Ability to edit footer links for customer portal
3497   Emails Tab
3498   Color coding items on the main list
3506   Search for customers and users when sending emails
3508   Management Console
3675   Ability to remove multiple locks for windows
3717   New Item Locked page
3744   Remove the Security Roles restrictions from Express
3751   Change POP3 mail reader to use message hash instead of unique id to keep track of already imported emails

Defects Fixed:

2087   Project dashboard is not showing items in [none] status in user workload section
3050   When creating new database, Administrator's culture is set to CurrentUICulture instead of CurrentCulture
3092   Multi-select custom Contact field on Incidents displays data incorrectly on 8.02. <MultiSelect><Value>IT<Value><MultiSelect>
3093   Services can miss work items if the SQL Server and the Services Server are on different time zones
3098   Location of Details Section in Project Wiki is not remembered between runtimes
3110   Sorting on last page blocks moving back using slider in customer portal gets out of sync
3114   Pasting images from clipboard crashes in some scenarios
3115   Users are able to upgrade their instance of OnTime via the Remote Server connection method
3147   OnTime Notifications After Upgrade are not consistent
3156   Sorted customers list is not working in multi-edit
3159   Enter key to search in Find Customer screen should work same as click on search
3195   Date fields reverting to 1/01/99 in templates and forms
3223   Add Notification for workflow steps generates exception on save
3232   New Customer Defaults settings reference Company instead of Customer Contact
3244   If CompletionDate field is set by the WF step actions, a time value is stamped in the data
3248   Users cannot use multiedit to archive an item or items if field level security is set
3249   Added a customer pick list custom field - display is not ordered alphabetically by name, makes it quite hard to find
3250   Notification List ""Save and Add Emails"" button does not work. New tasks/incidents not sending notifications
3251   The related items list displays tasks that are private to other users
3253   When viewing items from web UI, email/attachment scrollbar is not fully displayed
3262   Import process looks for CustomerFullName field in the customer contacts dataset which is no longer there
3265   Customer Contact Name not showing up for Incidents in the Portal
3277   Adding attachments through paste screenshot tool in customer portal its not refreshing the page
3283   Changing an item's workflow step through the edit form loses an image 'link' in a large txt field
3295   Refresh Items list after Archive is completed
3327   Footer callback in web is not getting updated for any item types
3333   Using F5 in large text fields can remove data
3342   Completion date showing ""1/1/1899"" in reports when value is null

OnTime V8.1 Beta Fixes

New Features:

3087    SSL for SMTP notifications
3176    Automatic update of actual time when add/edit/delete work logs entries now a setting in system options
3295    Support for VS2008
3497    Emails Tab to manage all emails in Ontime
3496    Project Wiki for Customer Portal
3499    Allow incoming email messages to modify existing items workflow or status through email accounts
3500    Notifications for item details (attachments, emails, work logs, SCM and Related items) are now individual
3501    Alerts for specials users ie [assigned to] only get to applied to the matching user not all items in the filter
3502    Ability to only send one email the first time an item matches a filtered alert
3503    Scheduled alerts option
3504    Ability to disable alerts
3505    Main Tabs Customization
3512    Performance enhancements for add/edit item page in Web
3513    Performance enhancements for main page in Web
3663    Remember grid page size on Manage Filters page
3664    Remember grid page size on Manage Field Templates page
3625    Add option for "NOT LIKE" filter conditions so more complex/flexible filters can be built
3700    Welcome screen with links to resources
3723    Update new database default security roles

Defects Fixed:

2974    Switching Project-Folders is not displaying items if user doesn't have <all project> access in security role for Web
3047    Print option does not work when edit items through related items
3049    Increase size of page when changing password in user options
3051    Using a ""#"" sign in the item ID field label causes the ID to not be displayed in the subject of notifications
3054    InsertProjectWikiLink dialog box displays too small
3058    When editing a pick list's name, its does not save the new name
3059    When viewing an item with no customer assigned to it, you see '()' it should be blank
3061    Hitting enter key while in a large text field in the Edit Project window saves and closes the window
3064    Change font type and size on Incidents item is not available like other item types
3075    Using ';' in From field when sending emails causes exception in exception viewer
3078    Email service checking POP3 account over SSL fails when running in 64-bit mode
3086    Filter based Task Alerts giving exceptions when alert is triggered
3096    Stamping large text when using plain text instead of HTML does not work anymore
3100    Enter key doesn't work with a custom text field in customers
3102    Lock manager should display incident number not incident id
3107    Filter alerts do not work for custom email addresses
3108    Worklog stamping previous date if DB server and client in different timezones, when using Remote Server
3112    Task priority doesn't show up in the user dashboard
3116    Comments with line-breaks do not work with Subversion SCM integration
3127    Incorrect subject in notification emails when attachments are removed from an item
3139    Exporting from the Worklogs tab doesn't include the project field, which is available as a column in the grid view
3140    Installing Ontime Services produces warning for IIS security
3143    Searching for customers in incidents should select user and not close window
3156    Custom field referencing customer picklists are not Sorted
3159    Enter key to search in Find Customer screen should work same as click on search
3165    When filtering for large text fields, the ""="" option always gives an invalid filter message
3169    Workflow template copy button does not copy everything
3170    Add Contact window is hidden when Alt-Tabbing between applications
3172    Time stamp is missing in the e-mail header
3176    Using horizontal JS scrollbar previous/next causes web table height window to increase
3191    New Item to a pick list always displays at bottom of filter in customer portal
3192    Filter Alerts need to disable the field holders in the subject line
3216    Changing projects when adding an item does not change the workflow step that is enforced in current project
3228    Incident Details tabs do not display when using ViewIncident.aspx through notification link
3230    After lock message, when save is grayed out in edit form, canceling still prompts you to save
3252    Priority for tasks does not display on the list of related items

OnTime V8.1 Beta Released!

arasha — Tue, 29 Apr 2008 23:09:33 GMT

OnTime 2008 V8.1 Beta is now publicly available. This release includes several new features, enhancements, and bug fixes. Please review the list below for full details.

Important Note: Before upgrading to 8.1 Beta, please back up your current database. Axosoft does not recommend running this beta in a live production environment. Some of the bug fixes and new features are still in the development and testing process.

Download OnTime 2008 V8.1 Beta

Please post all bugs or suggestions to our Axosoft Ontime General Forum. In the subject line note you are using V8.1 Beta.

PureChat V1.1 Released

Hamid — Tue, 26 Feb 2008 21:34:12 GMT

Just 25 days after the release of PureChat V1.0, we've significantly improved PureChat with the following new features:

New Daily Statistics email that summarizes the following information by operator:

Number of Chats
Time logged in
Time in Chats
Average Rating

New HTML/Javascript code snippet that's used to put chat button on ANY web page or web site. No longer does your site need to be an ASP.NET site.
The Chat with us active/inactive images now update automatically (based on availability of operators) on any web page, even if the page is not refreshed by your visitors.
PureChat V1.1 is now installed as an independent ASP.NET web site, so you no longer need to install it inside of your own web site.
Added the ability to create new shortcuts directly from the operator console.
PureChat automatically now writes a daily log file of all chat sessions. When the PureChat application is restarted, the last 2 days of log files is loaded into memory so the "Completed Chats" and other tabs maintain their information (in V1.0, a restart of the app meant all info in memory was lost).

We also introduced 2 new additions that include source code. So PureChat is now offered in the following flavors:

Single-Operator: Free
5 Operators: $99 (LAUNCH PROMO: $5 until Friday Feb 29th)
Unlimited Operators: $299 (LAUNCH PROMO: $99 until Friday Feb 29th)
Unlimited Ops + Source code for internal use: $499 (LAUNCH PROMO: $249 until Friday Feb 29th)
Unlimited Ops + Source + Redistribute Royalty Free: $999 (LAUNCH PROMO: $499 until Friday Feb 29th)

See the PureChat Page for Details

The new features make PureChat even simpler and a more effective communication tool. I think you'll love it as much as we do, especially when it starts to improve your sales numbers.

Oh and V1.1 is a free upgrade for all V1.0 customers!

BugShooting V1.5 Supports OnTime V8

arasha — Thu, 14 Feb 2008 23:34:00 GMT

Bugshooting is a powerful screenshot tool which captures and sends screenshots to OnTime items. This free tool is very easy to setup and integrate with OnTime. You can download Bugshooting at http://www.bugshooting.com. Once installed you will need to install OnTime SDK. Do the following steps to complete the integration:

1) Edit Web.Config in SDK folder
2) Enter the appropriate connection string information for database under <appsettings>
3) Enter GUID under <appsettings>. GUIDS can be generated through VS.NET Tools menu
4) Run BugShooting and go to settings > Server Tab > Add Server Type > Select OnTime > Enter appropriate information > Click OK > Click Save
5) Now Capture a screenshot > select the item type > select item # to attach to > enter description > Click Send to OnTime button
6) Run OnTime and notice the attachment to the item you selected from Bugshooting

We encourage our customers to utilize this free tool with OnTime.

Thanks,
Arash

Axosoft Launches PureChat, Live Chat App for ASP.NET Web Sites

Hamid — Fri, 01 Feb 2008 19:11:58 GMT

I am extremely excited to announce the launch of a brand new application for Axosoft: PureChat V1.0.

PureChat is an extremely effective way of keeping in touch with web site visitors by allowing visitors to initiate a chat with your organization. PureChat provides both the Visitor Client tool as well as the Operator console to make it possible. It's designed to be extremely fast, very easy to install on your ASP.NET web site and no software to install for the operators nor the visitors. It makes extensive use of AJAX for all the communication.

Launch Special

To get rapid adoption of PureChat, we are having an incredible launch special providing a 5-Operator, installable version of PureChat for just $5! The regular pricing will be $99 for 5 operators starting March 1st. We will also have an unlimited operator version for just $99 until Feb 29th and then $299 starting March 1st.

A single-operator license is free and so is a multi-operator trial license.

Download PureChat V1.0 Now