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FTB #186: Project Settings

Brett Goldman — Wed, 18 Jan 2012 19:53:00 GMT

In this podcast we cover different settings for projects including: selecting a workflow, default field templates and customer portal templates.

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FTB #185: Fields and Workflow

Brett Goldman — Tue, 10 Jan 2012 21:05:00 GMT

Learn about creating custom fields to store any kind of information you need in your OnTime database. Designing templates to view and edit items, and create workflows to determine what process items go through in order to be completed.

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FTB #184: Workflow and Project Edit

Brett Goldman — Thu, 17 Nov 2011 22:16:00 GMT

This video covers the options for 'Edit using Workflow Template' and 'Edit using Project Template'. The default edit behavior is to use 'Edit Using Workflow Template which will launch the field template designated for the particular workflow step. The 'Edit using Project Template, will allow you to use the same template when editing items, regardless of the items current workflow step. This 'Edit using Project Template' option is tied to the standard 'edit' privilege in Security Roles.

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FTB #183: Administrator Essentials

Brett Goldman — Fri, 21 Oct 2011 23:42:00 GMT

In this video we cover managing your OnTime Users and Customers. From adding users and customer contacts, setting defaults for new users, and what kind of access each would have when logging into OnTime or to your OnTime Customer Portal.

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FTB #182: End User Essentials

Brett Goldman — Fri, 21 Oct 2011 23:33:00 GMT

This is the first video in a 4 part series for an in depth look at OnTime. In This video, we cover some common features of OnTime including adding projects, sending emails, adding attachments, editing items, working in the planning board, and organizing items in your OnTime Database

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FTB #181: OnTime Views

Brett Goldman — Wed, 14 Sep 2011 21:02:00 GMT

In this video we cover using the 'Organize' pane, applying filters, searches, grouping, and finding items using keyboard shortcuts. We also cover saving views so that using one click you can revert back to a familiar view with any filters, or settings automatically configured.

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FTB #180: Scrum in OnTime

Brett Goldman — Sat, 03 Sep 2011 00:11:00 GMT

This podcast covers using OnTime for Scrum Development. We discuss creating different priority levels, using multi-edit and the planning board to prioritize items and plan for sprints. For more information on Scrum in OnTime or to sign up for our free scrum class go to axosoft.com/training

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FTB# 179: OnTime Filters

Brett Goldman — Thu, 18 Aug 2011 00:22:00 GMT

In this podcast we discuss filtering in OnTime using the Organize pane, Quick Filters, and Managing Filters. OnTime has a powerful filtering feature that allows for multiple conditions, grouping, and using SQL filter strings

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FTB# 178: OnTime Alerts

Brett Goldman — Fri, 05 Aug 2011 21:20:00 GMT

This podcast covers adding alerts to projects using the 'change field value' alerts and how to monitor specific fields. In this video we also discuss requirements for alerts including the email queue and alerts service.

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FTB #177: OnTime Notifications

Brett Goldman — Tue, 26 Jul 2011 23:51:00 GMT

This podcast covers configuring OnTime to send emails, connect with your SMTP server, and how to configure Notifications for projects using the 'Wiki' tab.

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FTB #176: Email Accounts

Brett Goldman — Wed, 20 Jul 2011 22:29:00 GMT

This Podcast covers adding email accounts in OnTime that can connect using POP3 or IMAP, to create new items in OnTime, or update existing items in your database. Your account should be able to pull in emails automatically if you are an OnTime Now hosted customer, but if you host your own database, you would need to make sure to install the OnTime services to allow automatic upload of emails.

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FTB #175: OnTime V11 Quick Start Guide

Brett Goldman — Wed, 20 Jul 2011 22:19:00 GMT

This video show how to quickly get started using OnTime with creating projects, adding items, working in the planning board, and adding users. Go to Axosoft.com today to sign up for a free 30 day, 10 user hosted trial, and see why OnTime is the choice of thousands of Dev Teams. Contact sales@axosoft.com or give us a call at 800-653-0024 for any questions.

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FTB #174: OnTime v11 Main Grid

Brett Goldman — Tue, 07 Jun 2011 17:00:00 GMT

This podcast covers the all new main grid included with OnTime v11. The grid allows you to quickly group items by right clicking on the column header as well as offering up to 3 levels of sorting. Clicking on the column header or sort option in the header bar will quickly reverse the sort order from ascending to descending. You can also limit the number of items displayed by clicking the number in the lower right corner.

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FTB #173: Global Settings Locator

Brett Goldman — Tue, 07 Jun 2011 16:58:00 GMT

This Podcast covers the Global Settings Locator which is a great tool that helps you quickly find out what projects are using certain workflows and field templates. It also helps you track down any of your notification rules or your alerts that are set up for your users or customers. From the Global Settings Locator you can even edit projects to use different workflows or field templates or delete or modify alerts without needing to back out or leave the global settings locator

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FTB #172: Custom Reports Sections and Controls

Brett Goldman — Tue, 07 Jun 2011 16:56:00 GMT

This week in Fear the Bug, we cover the different sections of reports, and how to add sections in the C# script to point to different sections, as well as set and find control names for controls in the designer. We use as an example printing HTML to a rich text box, grabbing information from a built-in report, and copying and pasting script, and updating section and control names for the new report.

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FTB #171: Custom Reports using Date Fields

Brett Goldman — Tue, 10 May 2011 00:05:00 GMT

This podcast covers formatting if Date fields using the OnTime Report Designer. Also covered is accessing datetime fields using script and using standard C# functions.

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FTB #170: Custom Fields in Reports

Brett Goldman — Mon, 02 May 2011 22:50:00 GMT

This podcast covers how to access certain custom fields in reports in OnTime. The built in Stored Procedures for Defects, Features, Tasks, Incidents, and User Dashboard reports include all of the custom fields along with the Item, and the fields stored along with the Customer and Customer Contact for items. Also in the video is a quick way to print out a report which will give you the names of all of the Custom fields in the database for quick reference when creating reports

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FTB #169: Comments Fields

Brett Goldman — Tue, 26 Apr 2011 22:21:00 GMT

This Podcast covers the different features and benefits of Comments Fields within OnTime. Comments are fields that allow you to store large amounts of plain text along with items. They have built in security features where users or customers would be able to delete their own comments, but you could also give the rights to users to delete other users comments to work as moderators.

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FTB #168: Status vs Workflow

Brett Goldman — Tue, 19 Apr 2011 00:33:00 GMT

In this episode, we discuss the differences and common usage of the Workflow and the Status field. Workflow is a very powerful feature of OnTime that allows you to establish your processes set in place for each project, item type, and set up security and different available fields, whereas Status is fairly basic field that allows you to get a quick description of where an item is in the development process.

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FTB #167: Copy and Move: Part 2

Brett Goldman — Wed, 13 Apr 2011 16:51:00 GMT

In this podcast, we cover advanced topics with copying and moving, like copying data included in custom fields as well as copying information in large text fields across item types. Any data that is stored in one of the large text fields that are unique to one item type, like replication procedures, will be concatenated into the Notes field when copied or moved to an item type without the field.

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FTB #166: Copying and Moving Items

Brett Goldman — Wed, 06 Apr 2011 00:01:00 GMT

This Podcast covers duplicating items and copying and moving items to a different item type. Copying will create a different item type while creating a link back to the original item in the related items tab, and moving items will delete the original item from the database and create a new item. If you would want to make sure that all of the original information is maintained in the database, you could copy the item and then close or archive the original as opposed to moving the item.

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FTB #165: OnTime Eclipse Plugin

Brett Goldman — Tue, 22 Mar 2011 16:46:00 GMT

The OnTime Eclipse Plugin brings your developers access to your OnTime database right into their Eclipse IDE. Because Eclipse is cross platform, it is a great solution for your developers regardless if they use Windows, Mac, or a Linux environment. This video covers setting up the plugin, and connecting to your OnTime Database, which is very simple for OnTime Now hosted customers as all that is needed is the link to your OnTime Website, and covers a few additional hints for connecting to your database if it is installed on your local environment.

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FTB #164: OnTime Visual Studio Plug-in

Brett Goldman — Tue, 01 Mar 2011 17:03:00 GMT

OnTime supports VS 2005, 2008, and 2010 and allows you to view, add, and edit all of the items in your OnTime database all from a dockable window within Visual Studio. The Visual Studio Plug-in connects to your OnTime database in the same manner as the OnTime Windows client, supports source control management, and respects all security and workflow configurations.

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FTB #163: Images in OnTime

Brett Goldman — Fri, 18 Feb 2011 21:28:00 GMT

This video discusses saving images along with items in OnTime, including pasting images directly from the clipboard. We also discuss adding images to large text fields and sending images in the body of email messages.

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FTB# 162: Escalation Levels

Brett Goldman — Tue, 08 Feb 2011 20:42:00 GMT

Incidents in OnTime have a special field for Escalation Level to use for Help Desk or Customer Support. Escalation levels are similar to other fields except they can be set to have different options on a per project basis, and they can be made so that they can only be promoted to the next level as opposed to skipping levels.

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