B2B Customer Management

DMA North elections

Myles — Wed, 22 Feb 2012 09:36:29 +0000

We’re excited to announce that B2B CM Managing Director Stella Jones is standing for election to DMA North in the current DMA elections. The role of DMA North is to maximise the use of direct marketing and establish itself as … Continue reading →

Customer Evolution

Myles — Tue, 21 Feb 2012 15:05:24 +0000

For any business, an existing customer should be an asset in your growth plans. Customer Evolution provides a 360-view of your current customer base, helping you develop your strategy and achieve more. Continue reading →

Data Evolution

Myles — Tue, 21 Feb 2012 15:04:30 +0000

For your business to grow accurate prospect and customer data must live at the centre of your plans. Without it your strategy will flounder, sales will stumble and growth will be stunted. Continue reading →

Sales Evolution

Myles — Tue, 21 Feb 2012 15:03:05 +0000

Take your sales to a new level with Sales Evolution. When you’re looking to boost new business growth our Sales Evolution programme provides the resources and expertise you need to make sure sales targets are hit and ROI is accurately … Continue reading →

If it walks like a duck

Myles — Tue, 14 Feb 2012 17:09:14 +0000

If you engage with customers using a telephone, you are telemarketing. If you call people to start off a sales conversation, you are telemarketing. If you make sure you have the right contact details for someone by asking them, you are telemarketing. Continue reading →

Ready to outsource?

Myles — Thu, 09 Feb 2012 12:03:35 +0000

The benefits of outsourcing are clear. You save time, money and complement existing skills, bringing serious, measurable ROI and delivering your business objectives on target and on budget. We’re ready, are you? Choosing the right sales outsource partner is important. … Continue reading →

Cold calling

Myles — Tue, 07 Feb 2012 10:39:56 +0000

Growing your business means attracting new customers. Attracting new customers means keeping your sales team busy fulfilling appointments. Keeping their diaries full doesn’t mean spending valuable time creating their own appointments through cold calls. Continue reading →

DMA concerns over EU Data Protection Regulation

Myles — Tue, 07 Feb 2012 09:05:37 +0000

The DMA (of which B2B CM is a member) has published is views on the proposed EU Data Protection Regulation. Continue reading →

How do you deal with a sales objection?

Oliver_Gibson — Mon, 06 Feb 2012 12:01:27 +0000

Many objections are the result of limited information. If the customer doesn’t have enough information to make an informed buying decision, they will not make a buying decision! Continue reading →

Sales outsourcing

Myles — Thu, 02 Feb 2012 17:18:16 +0000

Outsourcing sales and business development. Outsource and achieve your targets, customer growth and business success. Continue reading →