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	<title>B2B Customer Management</title>
	
	<link>http://www.b2bcm.co.uk</link>
	<description>Data driven telemarketing. +44 (0) 845 345 0545</description>
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		<title>Data or information</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/r_xbRD8li4Y/data-or-information-2338</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/data-or-information-2338#comments</comments>
		<pubDate>Tue, 01 May 2012 12:00:31 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Accurate data]]></category>
		<category><![CDATA[Analyse results]]></category>
		<category><![CDATA[Appointment making]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[Competitive intelligence]]></category>
		<category><![CDATA[Create prospect database]]></category>
		<category><![CDATA[Customer survey]]></category>
		<category><![CDATA[Customer validation]]></category>
		<category><![CDATA[Data analysis]]></category>
		<category><![CDATA[Data audit]]></category>
		<category><![CDATA[Data cleanse]]></category>
		<category><![CDATA[Data Evolution]]></category>
		<category><![CDATA[Looking for new customers]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[Understand customers]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[data audit]]></category>
		<category><![CDATA[data cleansing]]></category>
		<category><![CDATA[how to]]></category>
		<category><![CDATA[integrated marketing]]></category>
		<category><![CDATA[lead generation]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2338</guid>
		<description>All businesses like to think they have information, but many just have data. Some companies don’t even realise there’s a difference between the two. &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/data-or-information-2338"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/r_xbRD8li4Y" height="1" width="1"/&gt;</description>
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		<item>
		<title>Making social media work for your business</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/8kofhr1tH-s/making-social-media-work-for-your-business-2355</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/making-social-media-work-for-your-business-2355#comments</comments>
		<pubDate>Fri, 27 Apr 2012 08:01:28 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[How to]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[best practice]]></category>
		<category><![CDATA[integrated marketing]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2355</guid>
		<description>Wondering how to make social media work for your business? Don't know where to get started? Here's an introductory presentation to get you started. &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/making-social-media-work-for-your-business-2355"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/8kofhr1tH-s" height="1" width="1"/&gt;</description>
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		<item>
		<title>UK SMEs embracing digital and social platforms</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/lDdBHR_UWys/uk-smes-embracing-digital-and-social-platforms-2314</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/uk-smes-embracing-digital-and-social-platforms-2314#comments</comments>
		<pubDate>Fri, 20 Apr 2012 13:29:41 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Direct Mail]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Survey]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[integrated marketing]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2314</guid>
		<description>UK SMEs are embracing digital and social platforms with their 2012 marketing plans, demonstrating their forward-looking approach. However the traditional B2B platforms, such as exhibitions and direct marketing, are still the main priority when it comes to budget allocation. &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/uk-smes-embracing-digital-and-social-platforms-2314"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/lDdBHR_UWys" height="1" width="1"/&gt;</description>
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		<item>
		<title>Bought data recently?</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/DToYrAKV2Q4/bought-data-recently-2304</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/bought-data-recently-2304#comments</comments>
		<pubDate>Thu, 12 Apr 2012 08:49:53 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Data analysis]]></category>
		<category><![CDATA[Data audit]]></category>
		<category><![CDATA[Data cleanse]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[data audit]]></category>
		<category><![CDATA[data cleansing]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2304</guid>
		<description>Our latest newsletter (and associated spelling mistake in the subject line, apologies) focuses on any recent data you may have bought. To receive our regular newsletters please sign up online. With new sales targets to hit this is the time &amp;#8230; &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/bought-data-recently-2304"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/DToYrAKV2Q4" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.b2bcm.co.uk/index.php/telemarketing/bought-data-recently-2304/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		<feedburner:origLink>http://www.b2bcm.co.uk/index.php/telemarketing/bought-data-recently-2304</feedburner:origLink></item>
		<item>
		<title>7 Steps to better telemarketing results</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/G6KvTOE2vuE/7-steps-to-better-telemarketing-results-2281</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/7-steps-to-better-telemarketing-results-2281#comments</comments>
		<pubDate>Thu, 05 Apr 2012 12:10:33 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Appointment making]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[Call centre]]></category>
		<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Lead generation]]></category>
		<category><![CDATA[Looking for new customers]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[appointment setting]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[best practice]]></category>
		<category><![CDATA[how to]]></category>
		<category><![CDATA[lead generation]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2281</guid>
		<description>Our '7 Steps to better telemarketing' video will get you on the right track to achieve better appointment making and generate more sales through telemarketing. &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/7-steps-to-better-telemarketing-results-2281"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/G6KvTOE2vuE" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.b2bcm.co.uk/index.php/telemarketing/7-steps-to-better-telemarketing-results-2281/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		<feedburner:origLink>http://www.b2bcm.co.uk/index.php/telemarketing/7-steps-to-better-telemarketing-results-2281</feedburner:origLink></item>
		<item>
		<title>How much is too much?</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/eStbPfp6Mw0/how-much-is-too-much-2275</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/how-much-is-too-much-2275#comments</comments>
		<pubDate>Wed, 04 Apr 2012 12:23:24 +0000</pubDate>
		<dc:creator>Oliver_Gibson</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[How to]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[best practice]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[targets]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2275</guid>
		<description>If a customer decides to buy your most expensive product or service, and every extra available, who stops the sales process from continuing? &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/how-much-is-too-much-2275"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/eStbPfp6Mw0" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.b2bcm.co.uk/index.php/telemarketing/how-much-is-too-much-2275/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.b2bcm.co.uk/index.php/telemarketing/how-much-is-too-much-2275</feedburner:origLink></item>
		<item>
		<title>Grab hold of something powerful</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/oFiHN6NG5w0/grab-hold-of-something-powerful-2260</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/grab-hold-of-something-powerful-2260#comments</comments>
		<pubDate>Tue, 27 Mar 2012 08:59:20 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Appointment making]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Customer validation]]></category>
		<category><![CDATA[Data analysis]]></category>
		<category><![CDATA[Data audit]]></category>
		<category><![CDATA[Data cleanse]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Lead generation]]></category>
		<category><![CDATA[List building]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[appointment setting]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[best practice]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[data audit]]></category>
		<category><![CDATA[data cleansing]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[integrated marketing]]></category>
		<category><![CDATA[lead generation]]></category>
		<category><![CDATA[list building]]></category>
		<category><![CDATA[telemarketing]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2260</guid>
		<description>Our email newsletter this week focuses on the most powerful business tool around. To find out what it is you'll have to read on. &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/grab-hold-of-something-powerful-2260"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/oFiHN6NG5w0" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.b2bcm.co.uk/index.php/telemarketing/grab-hold-of-something-powerful-2260/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.b2bcm.co.uk/index.php/telemarketing/grab-hold-of-something-powerful-2260</feedburner:origLink></item>
		<item>
		<title>Do you trust your business information?</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/AoMd9kkHYG4/do-you-trust-your-business-information-2248</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/do-you-trust-your-business-information-2248#comments</comments>
		<pubDate>Wed, 21 Mar 2012 16:46:22 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Accurate data]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[Competitive intelligence]]></category>
		<category><![CDATA[Create prospect database]]></category>
		<category><![CDATA[Customer validation]]></category>
		<category><![CDATA[Data analysis]]></category>
		<category><![CDATA[Data audit]]></category>
		<category><![CDATA[Data cleanse]]></category>
		<category><![CDATA[Data Evolution]]></category>
		<category><![CDATA[Improve customer loyalty]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[Understand customers]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[best practice]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[data audit]]></category>
		<category><![CDATA[data cleansing]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[newsletter]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2248</guid>
		<description>This week&amp;#8217;s B2B Customer Management newsletter poses the question how much trust do you have in your prospect and customer records? With so much information available on prospects and customers  there’s a danger of being caught in a deluge and &amp;#8230; &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/do-you-trust-your-business-information-2248"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/AoMd9kkHYG4" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.b2bcm.co.uk/index.php/telemarketing/do-you-trust-your-business-information-2248/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.b2bcm.co.uk/index.php/telemarketing/do-you-trust-your-business-information-2248</feedburner:origLink></item>
		<item>
		<title>Don’t do it yourself</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/IVTGM_Ldm_c/dont-do-it-yourself-2210</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/dont-do-it-yourself-2210#comments</comments>
		<pubDate>Wed, 14 Mar 2012 15:05:11 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Accurate data]]></category>
		<category><![CDATA[Appointment making]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Create prospect database]]></category>
		<category><![CDATA[Data cleanse]]></category>
		<category><![CDATA[Filling sales pipeline]]></category>
		<category><![CDATA[Lead generation]]></category>
		<category><![CDATA[List building]]></category>
		<category><![CDATA[Looking for new customers]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[appointment setting]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[best practice]]></category>
		<category><![CDATA[lead generation]]></category>
		<category><![CDATA[list building]]></category>
		<category><![CDATA[newsletter]]></category>
		<category><![CDATA[outsource]]></category>
		<category><![CDATA[telemarketing]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2210</guid>
		<description>Don't do it yourself. Turn to the experts for perfect telemarketing. &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/dont-do-it-yourself-2210"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/IVTGM_Ldm_c" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.b2bcm.co.uk/index.php/telemarketing/dont-do-it-yourself-2210</feedburner:origLink></item>
		<item>
		<title>Big data shouldn’t be a big headache</title>
		<link>http://feedproxy.google.com/~r/B2BContactMarketing/~3/9ITFWKjfomI/big-data-shouldnt-be-a-big-headache-2204</link>
		<comments>http://www.b2bcm.co.uk/index.php/telemarketing/big-data-shouldnt-be-a-big-headache-2204#comments</comments>
		<pubDate>Fri, 09 Mar 2012 09:05:02 +0000</pubDate>
		<dc:creator>Myles</dc:creator>
				<category><![CDATA[Accurate data]]></category>
		<category><![CDATA[Analyse results]]></category>
		<category><![CDATA[Competitive intelligence]]></category>
		<category><![CDATA[Data analysis]]></category>
		<category><![CDATA[Data audit]]></category>
		<category><![CDATA[Data cleanse]]></category>
		<category><![CDATA[Data Evolution]]></category>
		<category><![CDATA[Direct Mail]]></category>
		<category><![CDATA[Telemarketing]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[data audit]]></category>
		<category><![CDATA[data cleansing]]></category>
		<category><![CDATA[data evolution]]></category>
		<category><![CDATA[how to]]></category>
		<category><![CDATA[integrated marketing]]></category>
		<category><![CDATA[telemarketing]]></category>

		<guid isPermaLink="false">http://www.b2bcm.co.uk/?p=2204</guid>
		<description>The latest B2B Customer Management email explains why big data shouldn&amp;#8217;t be a big headache. To receive the latest B2B CM updates please join our mailing list. Businesses today have access to more data than ever before. It&amp;#8217;s become much &amp;#8230; &lt;a href="http://www.b2bcm.co.uk/index.php/telemarketing/big-data-shouldnt-be-a-big-headache-2204"&gt;Continue reading &lt;span class="meta-nav"&gt;&amp;#8594;&lt;/span&gt;&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/B2BContactMarketing/~4/9ITFWKjfomI" height="1" width="1"/&gt;</description>
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