Dan Baker Blog http://feeds.feedburner.com/BOSS-DanBakerBlog Sun, 27 May 2012 05:40:45 GMT Mon, 20 Feb 2012 16:27:00 GMT en Copyright © 2009 Virgo Publishing, Inc. Sitecore CMS: http://www.sitecore.net. Sitecore RSS module: Sitecore.Modules.RSS, Version=1.3.2.17325, Culture=neutral, PublicKeyToken=null Telecom Business Assurance allows you to draw a circle around the highly diverse and dynamic practice of employing business controls, workflows and data marts to check for retail or enterprise billing/ordering errors, fraud issues, billing problems http://www.billingworld.com/blogs/baker/2012/02/synthesizing-the-telecom-business-assurance-pract.aspx Mon, 20 Feb 2012 16:27:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2012/02/synthesizing-the-telecom-business-assurance-pract.aspx TRI's Dan Baker talks with Ludvig Lindqvist of Stockholm-based Basset, who shares some insight into telecom fraud in Africa. http://www.billingworld.com/blogs/baker/2012/02/gratifying-ghana-why-listening-to-operators-trump.aspx Wed, 01 Feb 2012 14:00:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2012/02/gratifying-ghana-why-listening-to-operators-trump.aspx Two industry heavy-hitters from ProCom Consulting explain what’s driving telecom M&A in North America and how carriers can substantially improve their odds of succeeding at both B/OSS and business post-merger integration. http://www.billingworld.com/blogs/baker/2011/12/telecom-merger-juggling-act-how-to-convert-the-ba.aspx Thu, 15 Dec 2011 17:14:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/12/telecom-merger-juggling-act-how-to-convert-the-ba.aspx There’s some wonderful commercial potential behind the way service assurance data is presented to enterprise customers. http://www.billingworld.com/blogs/baker/2011/09/service-assurance-hits-the-fashion-runway-the-pow.aspx Fri, 02 Sep 2011 17:47:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/09/service-assurance-hits-the-fashion-runway-the-pow.aspx Shinya Kukita, chief manager of International Sales at NEC, gives a refreshingly candid progress report on his firm’s success in the telecom cloud market. http://www.billingworld.com/blogs/baker/2011/08/nec-takes-the-telecom-cloud-from-powerpoint-to-li.aspx Fri, 19 Aug 2011 16:53:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/08/nec-takes-the-telecom-cloud-from-powerpoint-to-li.aspx Excitement aside, there are substantial security and control issues around M2M. Simon Collins, vice president at Praesidium, the risk and controls consulting arm of WeDo Technologies, shares his thoughts on unsolved security issues. http://www.billingworld.com/blogs/baker/2011/08/is-the-m2m-device-in-your-refrigerator-a-telecom.aspx Thu, 18 Aug 2011 17:39:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/08/is-the-m2m-device-in-your-refrigerator-a-telecom.aspx If we’re in an analytics era, it might be a good idea to figure out where this big analytics category may be headed. Blue Buffalo Group’s John Myers gives some perspective. http://www.billingworld.com/blogs/baker/2011/08/analytics-guru-are-telecoms-ready-for-the-biz-int.aspx Wed, 17 Aug 2011 15:47:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/08/analytics-guru-are-telecoms-ready-for-the-biz-int.aspx B/OSS talks with leading experts with PwC in the U.K. to get their take on revenue assurance and related topics. http://www.billingworld.com/blogs/baker/2011/08/pwc-on-the-business-of-revenue-assurance-consulti.aspx Tue, 02 Aug 2011 19:05:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/08/pwc-on-the-business-of-revenue-assurance-consulti.aspx WeDo Technologies’ Sérgio Luis Silvestre thinks it’s high time to expand our horizons a bit, and rather than limit ourselves to the term “Revenue Assurance," start using a broader term called “Business Assurance." http://www.billingworld.com/blogs/baker/2011/07/revenue-assurance-vs-business-assurance-who-s-the.aspx Thu, 28 Jul 2011 14:15:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/revenue-assurance-vs-business-assurance-who-s-the.aspx James Stewart, fraud product manager at MACH, gives insights on the many challenges in the roaming fraud arena. http://www.billingworld.com/blogs/baker/2011/07/roaming-fraud-the-importance-of-real-time-data-ex.aspx Wed, 27 Jul 2011 14:15:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/roaming-fraud-the-importance-of-real-time-data-ex.aspx The nation of China is a manufacturing titan, but it’s not known as an incubator of great management ideas. For that you need to go to Harvard Business School, right? Well, we may need to recalibrate our collective stereotypes. http://www.billingworld.com/blogs/baker/2011/07/what-if-a-large-telecom-operated-as-a-thousand-bu.aspx Tue, 26 Jul 2011 14:15:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/what-if-a-large-telecom-operated-as-a-thousand-bu.aspx TEOCO’s John Fitzpatrick explains the many issues faced in international LCR, from imprecise routing and number portability headaches, to dispute problems and the flood of rate sheets created by wholesalers. http://www.billingworld.com/blogs/baker/2011/07/international-call-routing-a-challenging-area-to.aspx Mon, 25 Jul 2011 17:16:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/international-call-routing-a-challenging-area-to.aspx Araxxe President Xavier Lesage explains his firm’s unique service and its power in detecting billing errors as the customer sees them. In addition, he shows how Araxxe’s robots verify roaming charges and identify international fraudsters. http://www.billingworld.com/blogs/baker/2011/07/robots-for-hire-verifying-accuracy-in-the-age-of.aspx Fri, 22 Jul 2011 15:30:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/robots-for-hire-verifying-accuracy-in-the-age-of.aspx Tom Steagall, head of Revenue Assurance at Ericsson in North America, discusses how his company goes to market, its big win at Telefónica, where software firms may miss the mark, and the long-range prospects for RA as a profit center. http://www.billingworld.com/blogs/baker/2011/07/ericsson-revenue-assurance-consulting-with-an-ngn.aspx Thu, 21 Jul 2011 15:49:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/ericsson-revenue-assurance-consulting-with-an-ngn.aspx Participants were asked to identify the top 3 priorities for their CSP business over the next 12 months; the top 3 growth opportunities expected; and the top 3 competitive threats. http://www.billingworld.com/blogs/baker/2011/07/the-netcracker-2010-global-service-provider-surve.aspx Mon, 11 Jul 2011 21:33:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/the-netcracker-2010-global-service-provider-surve.aspx This story is about how a tiny (15-employee) software firm can succeed in the B/OSS market – and even serve Tier 1 carriers. http://www.billingworld.com/blogs/baker/2011/07/fraud-is-a-wind-that-always-blows-and-other-wisdo.aspx Thu, 07 Jul 2011 22:30:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/fraud-is-a-wind-that-always-blows-and-other-wisdo.aspx It’s one thing to appreciate the impact that social networks have on us. It’s quite another to take that theory and turn it into a software and consulting business. But that’s exactly what Idiro Technologies has done. http://www.billingworld.com/blogs/baker/2011/07/social-networking-for-telecoms-how-to-enlist-frie.aspx Tue, 05 Jul 2011 17:11:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/07/social-networking-for-telecoms-how-to-enlist-frie.aspx Metratech CEO Scott Swartz explains his company’s unique business model and why the business world we’re entering needs all the billing flexibility it can muster. http://www.billingworld.com/blogs/baker/2011/06/billing-as-enabler-for-the-next-killer-business-m.aspx Thu, 30 Jun 2011 16:27:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/06/billing-as-enabler-for-the-next-killer-business-m.aspx By using their purchasing power to route traffic, VoIP retailers reward the wholesale suppliers who deliver traffic at the right quality and price points. The suppliers who can’t deliver exit the business. Over time, the quality/price point of the http://www.billingworld.com/blogs/baker/2011/06/dynamic-call-routing-the-market-enabler-that-allo.aspx Wed, 29 Jun 2011 17:17:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/06/dynamic-call-routing-the-market-enabler-that-allo.aspx What’s the secret to Apple's success? In a few short years, why has Apple been able to grow into the highest-valued tech company in the world? How can a company of its size grow its revenues organically 60 percent in one year? http://www.billingworld.com/blogs/baker/2011/05/apple-s-management-secrets-revealed-an-army-of-on.aspx Tue, 17 May 2011 17:02:00 GMT Research Analyst, TRI http://www.billingworld.com/blogs/baker/2011/05/apple-s-management-secrets-revealed-an-army-of-on.aspx