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  • Anne Gabriel_resized
    Anne Rawland Gabriel Aug 18, 2017

    How one bank leveraged FinTech for a major account win

    To lift sagging account performance, Southern Bank enlisted a Groupon-like service that freed it from the free checking dilemma.

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • A ratings blockbuster: How Netflix streamed employee excellence

    Marco Buscaglia Aug 21, 2017

    BAI Beacon featured speaker Patty McCord, Netflix’s former chief talent officer, shares four brave strategies to jumpstart company culture.

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  • How one bank leveraged FinTech for a major account win

    Anne Rawland Gabriel Aug 18, 2017

    To lift sagging account performance, Southern Bank enlisted a Groupon-like service that freed it from the free checking dilemma.

    Read More
  • Why smart banks value slow money

    Edmund Lawler Aug 17, 2017

    Cognizant study finds financial institutions can strengthen relationships by focusing on customers’ longer-term, ‘slow money’ concerns.

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  • Trust never sleeps: Deepening the customer relationship in an era of bank defection

    Sue Hines Aug 16, 2017

    Satisfaction scores are up but bank customers now bolt at a moment’s notice. Here’s how to make their loyalty the long-lasting kind.

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BAI Thought Leadership
  • Podcast: The fine points and phenomenal power of FinTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 11, 2017

    Scott Robinson, the founder and VP of San Francisco-based Plug and Play FinTech, takes us through the innovation landscape to highlight the very best of FinTech.

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  • Podcast: Banking innovation: More than just FinTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 4, 2017

    Debbie Bianucci discusses the many facets of banking innovation, from human capital to societal impact.

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Trends & Innovation
  • How financial institutions can start with artificial intelligence – now

    Jay Palter
    Jay Palter Aug 15, 2017

    For banks that want to hit the ground running with AI, here's a list of must-do items you can start on today, from cleaning up data to better understanding your customers.

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  • Into the great wide open bank: Digital banking and the new financial horizon

    Alex Robbio
    Alex Robbio Aug 10, 2017

    Whether they’re intrigued with or intimidated by FinTech, banks must embrace an open, digital model to assume relevance and dominance.

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