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  • ROBERT ENGLAND_resized
    Robert Stowe England Feb 22, 2017

    Sizing up its branches, PNC sizes down with the Tiny Branch

    It fits on a flatbed that whisks it to new markets. But there’s been nothing minuscule about this small branch’s performance.

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • Sizing up its branches, PNC sizes down with the Tiny Branch

    Robert Stowe England Feb 22, 2017

    It fits on a flatbed that whisks it to new markets. But there’s been nothing minuscule about this small branch’s performance.

    Read More
  • Success with bite: Setting the menu for risk appetite

    Ancin Cooley Feb 17, 2017

    Lending programs don’t emerge fully formed from out of nowhere. Here’s how assessing risk appetite empowers banks and credit unions.

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  • Why banks need real-time speech analytics for compliant customer interactions

    John Cray Feb 15, 2017

    Old-school voice automation understands simple phrases. Now, the technology allows for new levels of speech comprehension and compliance excellence.

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  • M&A equals A-OK: Surging stocks, favorable policies mean more bank mergers and acquisitions

    Craig Barner Feb 8, 2017

    In an age of surging stock prices and potential deregulation, M&A is poised to rise in areas from commercial banking to FinTech.

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BAI Thought Leadership
  • Podcast: The future of digital banking

    Lou_Carlozo_resized
    Lou Carlozo Feb 17, 2017

    On this episode of our BAI Banking Strategies podcast, we talk about the impact that high-tech innovations from artificial intelligence to implantables are having on the banking industry.

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  • Alior Bank takes a savvy step forward in debt collection

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    Lou Carlozo Feb 16, 2017

    Alior Bank’s AI-driven debt collection approach means a positive customer experience and return on investment, a feat honored through BAI’s Global Innovation Awards.

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Trends & Innovation
  • Turning FinTech into WinTech: How smaller financial institutions can succeed with digital

    Feb 21, 2017

    Many smaller financial institutions wrongly believe they can’t achieve digital innovation. But this case study and ten takeaways reveal a path to success.

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  • Content marketing beyond the website

    Chris Burritt Feb 14, 2017

    Bankers are finding that content marketing is not only useful on their websites; it can also engage customers via seminars, webinars, in-branch visits and mobile devices.

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