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	<title>Barrett Sales Blog</title>
	
	<link>http://www.barrett.com.au/blogs/SalesBlog</link>
	<description>highlighting emerging competencies in elite sales performance including sales training, sales consulting, sales performance</description>
	<lastBuildDate>Thu, 29 Jul 2010 00:23:40 +0000</lastBuildDate>
	
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		<title>More lessons from MasterChef – Can you take the heat?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/596/sales/where-is-our-resilience/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/596/sales/where-is-our-resilience/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 00:21:56 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[Self Development]]></category>
		<category><![CDATA[Success]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=596</guid>
		<description><![CDATA[As the saying goes, “If you can’t take the heat get out of the kitchen”.  Once again MasterChef has served up some great life lessons.  Last year I wrote about the great leadership, coaching and mentoring we can learn from MasterChef.  Again Garry, George, Matt and the other guest chefs showed us how to excel [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What’s the difference between a member, a client and a customer?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/592/sales/what%e2%80%99s-the-difference-between-a-member-a-client-and-a-customer/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/592/sales/what%e2%80%99s-the-difference-between-a-member-a-client-and-a-customer/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 00:34:44 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Sales Relationships]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=592</guid>
		<description><![CDATA[What’s in a name?  Well, there seems to be some confusion in the market place around the terminology used to describe those people who pay us money for goods, services, experiences, donations, etc.
Different industries can have different terms for the consumers of their products and/or services.  We see terms such as customer, client, patient, guest, [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/592/sales/what%e2%80%99s-the-difference-between-a-member-a-client-and-a-customer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>We want more than a script</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/577/sales/we-want-more-than-a-script/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/577/sales/we-want-more-than-a-script/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 06:24:27 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Prospecting]]></category>
		<category><![CDATA[Sales Relationships]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=577</guid>
		<description><![CDATA[Hundreds of thousands, if not millions of sales people around the world use sales scripts.  Used properly, sales scripts act as scaffolding or bridgework to earn us the right to have a meaningful discussion with our prospecting customers, members, donors or subscribers.  The sales script is a well constructed set of guidelines that support us [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Collaboration – The New Competition</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/572/sales-management/collaboration-the-new-competition/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/572/sales-management/collaboration-the-new-competition/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 01:31:07 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Sales Leadership]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Sales Relationships]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Teamwork]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=572</guid>
		<description><![CDATA[The New Competition was voted by you as the number 7  Sales Trend for 2010.  Over the coming years, we will see collaboration become the new competition.  Markets around the world are crying out for collaboration as innovation and differentiation become scarce in a sea of commoditised products and services.
Sales people who see themselves as [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Is internal competition eating away at your sales results?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/560/sales-management/is-internal-competition-eating-away-at-your-sales-results/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/560/sales-management/is-internal-competition-eating-away-at-your-sales-results/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 00:30:10 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Sales Leadership]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Sales Relationships]]></category>
		<category><![CDATA[Sales Talent]]></category>
		<category><![CDATA[Self Development]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Teamwork]]></category>
		<category><![CDATA[Value Creation]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=560</guid>
		<description><![CDATA[Many sales cultures are traditionally based on respect for authority, status and success, and encouraging competitive, challenging and achievement-oriented atmospheres.  Although this is not true for all businesses, especially in the 21st Century!  There are a growing number of businesses adopting more collegiate, lead team approaches.  However, despite different types of cultures, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How do you create future sales superstars?</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/554/sales-management/how-do-you-create-future-sales-superstars/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/554/sales-management/how-do-you-create-future-sales-superstars/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 04:35:14 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Sales Leadership]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Sales Skills]]></category>
		<category><![CDATA[Sales Talent]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[Value Creation]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=554</guid>
		<description><![CDATA[How many of us entered our sales careers with our eyes wide open?  Fully aware of what it takes to be an effective sales person &#8211; ably resourced with the tools, processes, plans and support essential to our success.  Knowing full well what you were getting yourself into.
For most, if not all of [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/554/sales-management/how-do-you-create-future-sales-superstars/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Culture Fit</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/550/value-creation/culture-fit/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/550/value-creation/culture-fit/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 08:46:09 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Sales Leadership]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Value Creation]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=550</guid>
		<description><![CDATA[Culture Fit was voted by you as the number 6 Sales Trend for 2010.  What is Culture Fit?  Well the first place you are likely to hear about Culture Fit is when you are recruiting for new staff or being recruited yourself.  For instance, Culture Fit Interviews differ from Behavioural Interviews, in that the Behavioural [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Now for something completely different – a gift for you</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/542/success/now-for-something-completely-different-a-gift-for-you/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/542/success/now-for-something-completely-different-a-gift-for-you/#comments</comments>
		<pubDate>Wed, 09 Jun 2010 23:27:13 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Success]]></category>
		<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=542</guid>
		<description><![CDATA[To our dear Barrett Sales Blog Readers
Some of you may not be aware that since February 2007 we have published over 160 articles on the sales profession covering topics on Sales Management and Leadership; Sales Skills and Process; Sales Strategy and  Sales Planning; Sales Tips; Mindset and Attitudes; Qualities of Elite Sales Performers; CRM; Ethics, [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/542/success/now-for-something-completely-different-a-gift-for-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Selling is not a dirty word</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/518/relationships/selling-is-not-a-dirty-word/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/518/relationships/selling-is-not-a-dirty-word/#comments</comments>
		<pubDate>Wed, 02 Jun 2010 05:09:21 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Attitudes & Behaviours]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Ethics & Values]]></category>
		<category><![CDATA[Sales Relationships]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=518</guid>
		<description><![CDATA[We are not born with our beliefs or values, they are taught to us.  Our thoughts, feelings, views and opinions about the world are shaped by our experiences of many people and many things.  They are coloured, rightly or wrongly, by our perceptual filters which we learn from others.
‘Watch who you let near your mind’ [...]]]></description>
		<wfw:commentRss>http://www.barrett.com.au/blogs/SalesBlog/2010/518/relationships/selling-is-not-a-dirty-word/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why Sales Managers need to work on the business, not just in the business</title>
		<link>http://www.barrett.com.au/blogs/SalesBlog/2010/516/sales-management/why-sales-managers-need-to-work-on-the-business-not-just-in-the-business/</link>
		<comments>http://www.barrett.com.au/blogs/SalesBlog/2010/516/sales-management/why-sales-managers-need-to-work-on-the-business-not-just-in-the-business/#comments</comments>
		<pubDate>Wed, 26 May 2010 06:46:57 +0000</pubDate>
		<dc:creator>Sue Barrett</dc:creator>
				<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Sales Planning]]></category>
		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://www.barrett.com.au/blogs/SalesBlog/?p=516</guid>
		<description><![CDATA[Playing “catch up” is a common challenge for organisations of all sizes.  Whether you have enjoyed a period of rapid growth and prosperity, or encountered some unexpected obstacles or losses, with little warning, businesses can discover that their decision making and activity has become very reactive.  Too much time is spent putting out spot fires [...]]]></description>
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		<slash:comments>0</slash:comments>
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