Bersin & Associates Research Library

2003 Year in Review: A Summary of E-Learning Trends

Josh Bersin — Wed, 03 Dec 2003 00:00:00 GMT

Our summary of the biggest trends in e-learning in 2003.

2003-2004: State of the Market

Josh Bersin — Thu, 01 Jan 2004 00:00:00 GMT

Where is the e-learning market today? Where is it growing? What are the maturities of each segment? Read on...

2004 Research in Review: Predictions for 2005

Josh Bersin — Tue, 14 Dec 2004 00:00:00 GMT

Review of our 2004 research in enterprise learning and top 10 predictions for 2005

2006 Corporate Learning Factbook: Benchmarks and Analysis of U.S. Corporate Learning & Development

Karen O' Leonard — Mon, 13 Mar 2006 00:00:00 GMT

The U.S. training industry’s most complete and comprehensive study of corporate training budgets, spending, delivery volumes, staffing, and trends.

2006 State of the Industry: Summary of Factbook

Karen O' Leonard — Mon, 04 Dec 2006 00:00:00 GMT

Overview of 2006 Training Statistics, details in 2007 Factbook.

2007 Corporate Learning Factbook: Statistics, Benchmarks and Analysis of the U.S. Corporate Training Market

Karen O' Leonard — Wed, 14 Feb 2007 00:00:00 GMT

This industry report provides detailed benchmarking data on the U.S. corporate training marketplace.

2008 Talent Management Factbook: Global Trends, Facts and Strategies in Corporate Talent Management

Karen O' Leonard — Tue, 24 Jun 2008 00:00:00 GMT

This report shows the state of talent management today on a global level. The paper describes best practices for improving talent management initiatives, and provides an in-depth look at how each talent management process can be optimized.

2009 Talent Management Factbook: Best Practices and Benchmarks in Talent Management

Karen O' Leonard — Thu, 02 Jul 2009 00:00:00 GMT

Our annual report reveals the state of talent management today on a global level. The study describes best practices for improving talent management initiatives, and the impact of these initiatives on employee turnover and productivity.

2009 Talent Management Factbook: Executive Summary

Karen O' Leonard — Fri, 29 May 2009 00:00:00 GMT

A summary of key findings from our annual study describing the current state of talent management.

A Keystone of Talent Management: United Stationers Grows Leadership Bench Strength through Strategic Succession Management

Kim Lamoureux — Wed, 05 Nov 2008 00:00:00 GMT

This report examines the progression and maturity of the United Stationers succession mangement program.

A Learning Architecture: Key to a High-Impact Learning Strategy

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

What is a learning architecture, how do you build one, and what are some examples?

A Manager's Guide to Downsizing and Restructuring

Josh Bersin — Wed, 11 Feb 2009 00:00:00 GMT

Presentation describing Bersin & Associates research on best practices in downsizing and restructuring.

A Manager's Guide to Downsizing and Restructuring

Josh Bersin — Wed, 11 Feb 2009 00:00:00 GMT

Presentation describing Bersin & Associates research on best practices in downsizing and restructuring.

A Manager's Guide to Successful Downsizing

Karen O' Leonard — Tue, 23 Dec 2008 00:00:00 GMT

A guide for managers on how to plan and implement a downsizing or restructuring.

A New Measurement Model for Training: Impact Measurement Framework

Josh Bersin — Fri, 13 Oct 2006 00:00:00 GMT

An overview of Bersin & Associates best practices research on processes for measuring training.

A New Way to Look at Talent: The New Career Pyramid

Kim Lamoureux — Thu, 14 May 2009 00:00:00 GMT

Talent management strategies need to be both integrated and enterprisewide. Companies must have clearly defined criteria for managers to assess high potential and high performance consistently. Based on our research, this model illustrates how companies should evaluate talent.

A Primer for the Measurement of Corporate Training: The Bersin & Associates Impact Measurement Framework®

Josh Bersin — Thu, 28 May 2009 00:00:00 GMT

Introduction to the concepts and principles of training measurement, and overview of the Impact Measurement Framework.

A Primer on Leadership Development: Case Studies, Best Practices and Program Models

Kim Lamoureux — Thu, 21 Aug 2008 00:00:00 GMT

Based on Bersin & Associates Leadership Development Maturity Model, this report uses real-life examples to describe the six best practices, with a special emphasis on program design.

A Primer on Talent Management Suites: Part I

Leighanne Levensaler — Thu, 14 Jun 2007 00:00:00 GMT

In Part 1 of this research bulletin series on talent management suites, Leighanne Levensaler introduces talent management suites and the vendors offering these solutions.

A Primer on Talent Management Suites: Part II

Leighanne Levensaler — Wed, 29 Aug 2007 00:00:00 GMT

Leighanne Levensaler continues her series on talent management suites by examining the differences between ERP-provided human capital management (HCM) solutions and talent management suites.

A Primer on Talent Management Suites: Part III

Leighanne Levensaler — Fri, 28 Sep 2007 00:00:00 GMT

Through a series of research bulletins, Leighanne Levensaler provides a primer on talent management suites, Part 3 of which examines delivery models and pricing models.

A Primer on Talent Management Suites: Part IV

Leighanne Levensaler — Thu, 08 Nov 2007 00:00:00 GMT

In Part IV of this Primer Series on Talent Management Suites, Leighanne Levensaler provides functional capabilities charts and a snapshot analysis of the talent management suites.

A Social Learning Environment: Sun Learning eXchange Empowers Learners to Meet Their Own Critical Learning Needs

David Mallon — Mon, 09 Mar 2009 00:00:00 GMT

Sun Microsystems offers an in-depth example of a company supporting user-generated content and knowledge-sharing.

A Talent Management Foundation: How Steelcase Uses Job Families to Simplify Competency Management

Kim Lamoureux — Wed, 20 Feb 2008 00:00:00 GMT

This case study describes how Steelcase has developed and implemented a companywide leadership competency model based on six job families – as well as the successful execution of this process.

Three-Tiered Approach to Leadership Training: Air Products Blended Learning

Chris Howard — Tue, 19 Sep 2006 00:00:00 GMT

Air Products created a powerful, three-tiered blended leadership training program, which drives culture and management skills.

A Workforce Planning Action Plan

Madeline Laurano — Wed, 13 May 2009 00:00:00 GMT

This model illustrates the necessary steps to achieve a strategic level of workforce planning, based on our research.

ADP: Training Integral to the Customer Experience

Chris Howard — Mon, 13 Mar 2006 00:00:00 GMT

This case study discusses the infrastructure, strategy and technology that ADP Major Account Services uses for customer training.

Aetna: Performance Support Tools Case Study

Karen O' Leonard — Mon, 04 Apr 2005 00:00:00 GMT

Learn how Aetna improved the quality of its call center and claims operations with performance support systems.

Aetna’s Succession Management Model

Kim Lamoureux — Thu, 14 May 2009 00:00:00 GMT

This model illustrates how, at Aetna, talent is identified through succession plans for specific positions and talent pools to build functional bench strength.

Alcatel Case Study: Localized Learning Programs on a Global Scale

Karen O' Leonard — Sat, 30 Oct 2004 00:00:00 GMT

In FY03 Alcatel successfully converted 72,000 training hours from classroom to online,with a projected savings exceeding 30 million Euros.

Aligning Leadership Development and Corporate Growth: Textron’s Growth Leadership Program Helps to Grow New Leaders and the Bottom Line

David Mallon — Wed, 30 Jul 2008 00:00:00 GMT

A marketing training program evolves into a new model for leadership development.

Aligning Performance and Business Strategy: Balanced Scorecard

Chris Howard — Wed, 16 Aug 2006 00:00:00 GMT

This case study details how a dental insurance provider aligns their business strategy with the performance and development of its employees.

Aligning Processes and Systems for a Global Learning Strategy: Deutsche Bank Case Study

Karen O' Leonard — Sat, 30 Oct 2004 00:00:00 GMT

Deutsche Bank replaced its sixteen front-end and eight back-end systems with a single integrated global learning architecture, launching its U.S. site in just five months.

Alltel: Modeling the Business Impact of Training

Karen O' Leonard — Mon, 27 Sep 2004 00:00:00 GMT

Alltel worked with NETg to create a model to measure the business impact of training.

An E-Learning Platform for External Training: A Case Study

Karen O' Leonard — Fri, 15 Jul 2005 00:00:00 GMT

Learn how one of the world’s leading providers of wireless solutions selected and implemented a new external training solution in just 26 weeks.

An Integrated Approach to Learning: Global Content Integrated with Performance Management

Karen O' Leonard — Sat, 30 Oct 2004 00:00:00 GMT

A global electronics company saved $1.4 million this fiscal year by choosing a single off-the-shelf e-learning provider. The company also embarked on a skills and competency project to integrate the courseware with its performance management system.

An Integrated Approach to Performance Management: Cathay Pacific

Chris Howard — Tue, 11 Apr 2006 00:00:00 GMT

This case study profiles how Cathay Pacific implemented a new performance management approach focusing on employee behavior.

Annual Business Plan for Learning: Sample Business Plan

Josh Bersin — Fri, 31 Aug 2007 00:00:00 GMT

An in-depth business plan for learning, developed by a global manufacturing company.

Annual Succession Management Process

Kim Lamoureux — Thu, 14 May 2009 00:00:00 GMT

Based on our research, Bersin & Associates has developed a six-step process model to highlight the key elements of a succession management process.

Application Simulations: Tools and Approaches

Chris Howard — Mon, 01 Sep 2003 00:00:00 GMT

How do you develop application simulations? How do you select the right tool?

Asset-Based Learning Content Management: Autodesk Achieves Measurable Results with LCMS

Chris Howard — Wed, 30 May 2007 00:00:00 GMT

This case study focuses on how Autodesk addressed the challenge of training all of its target audiences on its new product introductions and enhancements in a timely and efficient manner.

Authoria’s Latest Release: A Major Step Forward for Talent Management Systems Market

Leighanne Levensaler — Tue, 13 May 2008 00:00:00 GMT

This research bulletin is designed to educate organizations on Authoria’s solution capabilities and address the signficance of this announcement in the talent management systems market.

Automating Compliance Training: Best Practices and Case Studies

Chris Howard — Wed, 09 May 2007 00:00:00 GMT

This research report discusses best practices in the implementation of compliance training.

Bank of Montreal Case Study: Application Simulation

Chris Howard — Tue, 30 Sep 2003 00:00:00 GMT

This case study reviews Bank of Montreal’s application simulation tools for a major ERP rollout.

Beers + Cutler Experiential Learning Model

Josh Bersin — Thu, 14 May 2009 00:00:00 GMT

This model illustrates a learning program that incorporates more challenging opportunities for interns to develop skills and abilities, as well as improving the mechanisms by which the company evaluates intern performance.

Bell Canada Implements Enterprise E-Learning Strategy

Josh Bersin — Tue, 01 Jul 2003 00:00:00 GMT

This detailed case study describes how Bell Canada (BCE) implemented an enterprise-wide e-learning strategy to save money and consolidate programs.

Benchmarking your LMS Investment: Factbook and Workbook

Josh Bersin, Kim Lamoureux — Thu, 05 Oct 2006 00:00:00 GMT

27 Page detailed workbook on best practices, benchmarks, and implementation strategies for LMS systems.

Benchmarks for Corporate Learning - Webinar

Karen O' Leonard — Wed, 02 May 2007 00:00:00 GMT

Karen O'Leonard reviews Corporate Learning Benchmarks - Webinar

Bersin & Associates Leadership Development Maturity Model

Kim Lamoureux — Wed, 27 Feb 2008 00:00:00 GMT

In this research bulletin, Kim Lamoureux discusses the four levels of the Bersin & Associates Leadership Development Maturity Model and the six best practices on which it is based.

Bersin & Associates Leadership Development Maturity Model Grid®

Kim Lamoureux — Wed, 21 May 2008 00:00:00 GMT

An at-a-glance view of Bersin & Associates Leadership Develoment Maturity Model®.

Bersin & Associates Leadership Development Maturity Model®

Kim Lamoureux — Wed, 21 May 2008 00:00:00 GMT

A detailed description of the Bersin & Associates Leadership Develoment Maturity Model.

Bersin & Associates Learning Leaders® 2006: Lessons from the Best – 2006 Award Winners

Josh Bersin, Chris Howard, Kim Lamoureux, Leighanne Levensaler — Wed, 20 Jun 2007 00:00:00 GMT

This report identifies the learning leaders for 2006 that exemplify the best practices in the areas of learning and development.

Learning Leaders® 2007: Award Winners

Josh Bersin, Chris Howard, Kim Lamoureux, Leighanne Levensaler — Fri, 13 Jun 2008 00:00:00 GMT

This report is an in-depth look into the best practices of 22 winners in the 2007 Bersin & Associates Learning Leaders Program. PDF complimentary; print version $595.

Bersin & Associates Succession Management Maturity Model®

Kim Lamoureux — Wed, 13 May 2009 00:00:00 GMT

This model illustrates the levels of maturity for succession management, based on our research.

Bersin & Associates Workforce Planning Maturity Model®

Madeline Laurano — Wed, 13 May 2009 00:00:00 GMT

Bersin & Associates has developed a detailed model for understanding workforce planning maturity. The Maturity Model is based on specific research findings that define the strategic actions and key outcomes at different levels of maturity.

Best Practices in E-learning for Leadership Training

Chris Howard — Mon, 24 Oct 2005 00:00:00 GMT

Starwood, Air Products, and YMCA: Case studies in e-learning for management training

Best Practices in Enterprise Sales Training: A Case Study at Cisco Systems

Chris Howard — Wed, 19 Nov 2008 00:00:00 GMT

An in-depth look at the sales training best practices of a leading technology company.

Best Practices in Enterprise Sales Training: A Case Study at Cisco Systems

Chris Howard — Wed, 19 Nov 2008 00:00:00 GMT

An in-depth look at the sales training best practices of a leading technology company.

Best Practices in Recruiting an Hourly Workforce

Madeline Laurano — Fri, 10 Apr 2009 00:00:00 GMT

When considering talent acquisition for hourly workers, organizations need to understand the fundamental differences between hourly and salaried workers.

Beyond the Appraisal: How to Design a Business-Driven Performance Management Process

Josh Bersin, Leighanne Levensaler — Mon, 15 Dec 2008 00:00:00 GMT

How to best design a performance management process that reinforces your company's business strategy.

Blackboard Reaches Corporate Learning Market with Low-Cost ProSites Offering

Josh Bersin — Wed, 13 Aug 2008 00:00:00 GMT

An overview of Blackboard's new ProSites corporate learning offering.

Blended Learning at CNA Insurance: A Best-Practices Look

Josh Bersin — Tue, 19 Sep 2006 00:00:00 GMT

CNA Insurance has developed an innovative blended-learning approach for management and leadership training.

Blended Learning Checklist: Job Aid

Josh Bersin — Thu, 01 May 2003 00:00:00 GMT

This checklist, included in Blended Learning: What Works, includes everything you need to know to select the right media and strategy for your blended program.

Blended Learning in a Retail Environment: Quiznos Supports Franchise Owners

Chris Howard — Fri, 09 Mar 2007 00:00:00 GMT

This case study examines how Quiznos designed and developed its current learning programs.

Blended Learning in Compliance Training

Chris Howard — Wed, 16 Aug 2006 00:00:00 GMT

This case study describes how a transportation authority (Bay Area Rapid Transit) is moving toward blended learning to manage critical compliance training.

Blended Learning in Leadership Training

Kim Lamoureux — Thu, 21 Sep 2006 00:00:00 GMT

Creating blended learning solutions for today’s leaders that are relevant, easily accessible, highly impactful and on demand.

Blended Learning in Leadership Training: Proven Learning and Delivery Models

Kim Lamoureux — Tue, 19 Sep 2006 00:00:00 GMT

This report describes ways that today’s technology provides the interactivity, collaboration and team-building required in leadership development.

Blended Learning in Leadership Training: Presentation

Chris Howard — Thu, 29 Apr 2004 00:00:00 GMT

Overview of best practices in leadership training, including blending models and content samples.

Blended Learning in Leadership Training: What Works

Chris Howard — Sat, 20 Mar 2004 00:00:00 GMT

Best Practices in the application of blended learning to leadership and executive education.

Linens & Things: Blended Learning in Retail

Karen O' Leonard — Sun, 22 Apr 2007 00:00:00 GMT

Best Practices in Retail blended learning - combining corporate e-learning with local coaching.

Blended Learning Program Management: WhatWorks

Josh Bersin — Tue, 20 Dec 2005 00:00:00 GMT

Blended Learning Program Management: What Works

Blended Learning: How do you select the right media?

Josh Bersin — Fri, 01 Aug 2003 00:00:00 GMT

How do you select the right media for an e-learning program? How do you blend?

Blended Learning: What Works™ A Review of Best Practices Industry Whitepaper

Josh Bersin — Mon, 01 Sep 2003 00:00:00 GMT

A detailed discussion of blended learning, based on our What Works study.

Blended Learning: What Works - Report Summary

Josh Bersin, Chris Howard — Wed, 01 Sep 2004 00:00:00 GMT

Major Industry study of best practices in blended learning - Report Summary.

Blended Learning: 2 Hour Presentation

Josh Bersin — Fri, 31 Oct 2003 00:00:00 GMT

2 Hour presentation on best-practices in Blended Learning.

Blended Learning: Case Studies from 2004

Josh Bersin — Fri, 10 Sep 2004 00:00:00 GMT

Detailed case studies of 20 best practice blended learning programs, developed in 2003 and 2004.

Blended Learning: What Works Presentation

Josh Bersin — Wed, 25 Feb 2004 00:00:00 GMT

Overview presentation on best practices in Blended Learning, reviewing our research and Thomson Job Impact Study.

Boeing SELP Program

Kim Lamoureux — Thu, 14 May 2009 00:00:00 GMT

This model illustrates a blended-learning approach and how the program is executed.

Breeze Live: A New Live E-Learning Tool

Chris Howard — Sat, 30 Aug 2003 00:00:00 GMT

Does the world need a new webinar tool? Maybe so... look at Breeze Live from Macromedia.

British Telecom: Blended Programs for Sales Training

Chris Howard — Sun, 01 Jun 2003 00:00:00 GMT

British Telecom developed an innovative, simple, but powerful Blended Learning program for a major new product rollout.

Budget and Staffing Trends for Corporate Training: And What They Mean to You for 2007

Karen O' Leonard — Tue, 09 Jan 2007 00:00:00 GMT

This research bulletin discusses trends for corporate learning and analyzes how these may apply to companies in 2007.

Building and Managing Learning Content: What’s Right for Your Organization

Chris Howard — Wed, 14 Feb 2007 00:00:00 GMT

Based on the Bersin & Associates Learning Content Maturity Model®, this presentation discusses building and managing content, common challenges and strategies at each level, and how to assess the maturity level for your organization.

Building Technical Capabilities: Boeing Develops Blended Systems Engineering Leadership Program

Kim Lamoureux — Fri, 03 Apr 2009 00:00:00 GMT

This case study examines the approach Boeing used to design, develop and implement its Systems Engineering Leadership Program.

Business Applications of Reusable Content : Analyses, Best Practices and Business-Driven Solutions

Chris Howard — Wed, 11 Apr 2007 00:00:00 GMT

This report examines how companies are implementing reusable content within their own organizations, and identifies the key trends and best practices that are emerging from its use.

Business Benefits of E-Learning: Case Studies

Chris Howard — Fri, 01 Jul 2005 00:00:00 GMT

This paper reviews eight case studies and describes the business benefits of online training.

Business Planning and Governance for Corporate Training

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

Based on our research, this report discusses the essential issue in governance today – making sure that all programs, investments and systems are continuously aligned with the business’s top priorities. This means that the entire L&D function must have a set of regular processes to communicate plans, gain feedback and make ongoing adjustments.

Business Services Company: The HR Organization

Chris Howard — Thu, 26 Mar 2009 00:00:00 GMT

This illustrative model report describes the HR organization of a global business services company.

Kias Dealer Training: Kia University Delivers on Customer Satisfaction

Chris Howard — Wed, 24 Jan 2007 00:00:00 GMT

This case study illustrates how an automotive manufacturer successfully developed learning programs for its dealership network to drive customer satisfaction.

CA Coaching Model

Josh Bersin — Thu, 14 May 2009 00:00:00 GMT

This model illustrates the continuous, seven-stage blended-learning and performance support program designed for the company’s sales managers, which incorporates their specific needs and constraints, preferred learning methods and the company’s culture.

Can Talent Management Suites Enable Comprehensive Competency Management?

Leighanne Levensaler — Mon, 02 Jun 2008 00:00:00 GMT

This report discusses how the talent management suite may be the saving grace to the long and troubled history HR has with comprehensive competency management.

Career Development Strategies for Learning and Development

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

Driven by a tight labor market and the shift in workforce demographics, organizations are now focusing more and more on building a wide variety of career development programs. This report discusses the tremendous growth in this area, along with its strong correlation to business outcomes.

Caterpillar: Governance Organization

Chris Howard — Fri, 21 Mar 2008 00:00:00 GMT

This model illustrates a best-practices governance structure at a major manufacturing company.

Caterpillar: Learning and Development Governance Model

Chris Howard — Fri, 10 Apr 2009 00:00:00 GMT

This illustrative model report describes the organizational structure of Caterpillar’s corporate university.

Centralized LMS Strategies: Presentation

Josh Bersin — Wed, 18 Aug 2004 00:00:00 GMT

Should you centralize your LMS or implement in a divisional strategy? Listen to research results.

Cytec: Centralizing the Learning Management Process

Josh Bersin, Chris Howard — Thu, 10 Feb 2005 00:00:00 GMT

A discussion of using an ASP (Application Service Provider) to consolidate global learning processes.

Cerner: Application Simulation with Firefly

Chris Howard — Mon, 15 Sep 2003 00:00:00 GMT

Cerner uses Firefly to develop application simulations for a wide variety of application training.

Change Management in Employee Performance Management

Leighanne Levensaler — Tue, 14 Oct 2008 00:00:00 GMT

This research report discusses the common changes being made today to employee performance management practices and the impact of these changes on the organization.

Changing the Way Top Talent Is Managed in Healthcare: Building a High-Performance Culture

Kim Lamoureux — Sun, 25 Feb 2007 00:00:00 GMT

This case study captures North Shore-LIJ Health System’s vision for a high-performing culture while building alignment of its disparate businesses and a shared understanding of the value of learning.

Character Based Simulations: What Works

Karen O' Leonard — Fri, 05 Mar 2004 00:00:00 GMT

Best Practices in Character-based Simulations. Includes link to a live simulation!

AHA: Choosing an integrated e-learning suite

Chris Howard — Fri, 08 Apr 2005 00:00:00 GMT

How a non-profit selected an integrated e-learning system.

Cingular LMS Implementation: Best Practices

Chris Howard — Thu, 04 Dec 2003 00:00:00 GMT

This detailed case study describes Cingular’s highly successful implementation of Docent for field sales and channel training.

CNH Case Study: LMS Implementation for Dealer Training

Chris Howard — Fri, 21 Nov 2003 00:00:00 GMT

CNH implemented a European-wide LMS for dealer training and found that customization was a huge expense.

Coaching as a Valuable Means for Developing Leaders: Driving Performance at Informatica

Kim Lamoureux — Mon, 09 Apr 2007 00:00:00 GMT

This case study illustrates how Informatica leveraged a coaching model to help managers master management best practices and disseminated this core management curricula cost-effectively, consistently and globally.

Coaching Sales Managers: CA Uses Collaborative Learning to Improve Sales Performance

David Mallon — Wed, 18 Mar 2009 00:00:00 GMT

CA creates a continuous coaching program for sales managers that uses blended-learning techniques and collaborative learning technology to increase performance of the direct salesforce.

Cognizant: Best Practices for the Corporate University

Chris Howard — Mon, 06 Feb 2006 00:00:00 GMT

An overview of a professional development program in IT business services.

Collaborative Authoring at British Telecom: A Rapid e-Learning Solution Decreases Time to Market

Chris Howard — Wed, 29 Aug 2007 00:00:00 GMT

This case study focuses on how British Telecom assessed line-of-business requirements and capabilities, and implemented a collaborative system for authoring, managing and deploying learning content.

Collaborative Learning: Formalizing Informal Learning

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

This research report takes a look at how organizations can “formalize” informal learning, discussing such methods as collaborative learning, experiential learning, simulations, social networking and communities of practice.

Competencies: A Business Imperative for Talent Sustainability

Kim Lamoureux — Thu, 26 Jun 2008 00:00:00 GMT

A discussion about what competencies are and why they are core to talent management functions.

Competencies: The Foundation of Successful Talent Management

Kim Lamoureux — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. This presentation gives information and guidelines to help you create a practical and effective competency management strategy.

Competencies: The Foundation of Successful Talent Management

Kim Lamoureux — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. This presentation gives information and guidelines to help you create a practical and effective competency management strategy.

Competency Management: Gateway to an Integrated Talent Strategy

Kim Lamoureux — Tue, 26 Feb 2008 00:00:00 GMT

In this report, we explore the part that competencies play in recruiting, performance management, succession planning, and learning and development.

Compliance Training at Delta Air Lines: WhatWorks

Chris Howard — Tue, 03 Oct 2006 00:00:00 GMT

How Delta Air Lines meets multiple sets of regulatory and compliance training requirements.

Compliance Training Beyond the Enterprise: Dominion Streamlines Enterprisewide Compliance

Chris Howard — Wed, 30 May 2007 00:00:00 GMT

To increase the efficiency and effectiveness of its training programs, Dominion has implemented an enterprisewide learning management system to support 18,000 workers across all of its business units.

Workforce Planning – Integrated Approach to Talent Management at Rogers Communications

Leighanne Levensaler — Tue, 29 Apr 2008 00:00:00 GMT

An in-depth look at how Rogers Communications designed a comprehensive workforce planning strategy to ensure ready talent to deliver on the business strategy.

Considerations for Creating an Executive Development Strategy

Kim Lamoureux — Mon, 28 Jan 2008 00:00:00 GMT

In this research bulletin, Kim Lamoureux explains what “executive development” means – as well as offering the best practices that should be considered when creating an executive development strategy.

Considerations for Employee Performance Management Practices in Multinational Organizations

Leighanne Levensaler — Fri, 26 Jun 2009 00:00:00 GMT

This bulletin addresses the extent to which employee performance management practices can be transferred from one country to another, as well as design considerations.

Selecting the Best Performance and Succession Management Solution for Your Organization

Leighanne Levensaler — Thu, 02 Oct 2008 00:00:00 GMT

Learn about the current state of the performance management market, the experiences of other organizations and the solution capabilities you should expect today.

Selecting the Best Performance and Succession Management Solution for Your Organization

Leighanne Levensaler — Thu, 02 Oct 2008 00:00:00 GMT

Learn about the current state of the performance management market, the experiences of other organizations and the solution capabilities you should expect today.

Content Integration in Enterprise E-Learning: Challenges, Costs, Solutions

Chris Howard — Sat, 15 Oct 2005 00:00:00 GMT

Enterprise integration and content integration is still a big issue in e-learning. Learn why and what to do about it.

Convergence of LMS and HRIS Systems: Presentation

Josh Bersin — Wed, 17 Nov 2004 00:00:00 GMT

This presentation describes our vision of the coming convergence between LMS and HRIS systems, presented at Techlearn Fall 2004 in New York.

Cornerstone OnDemand: A Growing Player in the Evolving Market for Talent Management Software

Josh Bersin — Thu, 10 Jul 2008 00:00:00 GMT

Overview of the Talent Management Systems market and role of CornerstoneOnDemand

Corporate Learning: Building a Business Plan

Josh Bersin — Tue, 21 Aug 2007 00:00:00 GMT

This research bulletin describes in detail the six steps to creating a learning strategy through the development of learning plans.

Corporate Training Efficiency: More Work to Do

Josh Bersin — Wed, 17 Jun 2009 00:00:00 GMT

Update on the status of training efficiency across 108 major training organizations.

Creating a Business-Driven Learning Organization: Sun Microsystems Shared Learning Services Supports Its Communities

Leighanne Levensaler — Wed, 25 Mar 2009 00:00:00 GMT

This case study will take a closer look at how SLS was recently organized from seven legacy learning groups into a highly effective centralized learning organization.

Creating a Dynamic Onboarding Program: Northrop Grumman Makes Employee Engagement a Top Priority

Madeline Laurano — Tue, 05 May 2009 00:00:00 GMT

Northrop Grumman Shipbuilding’s (NGSB) Newport News, Virginia shipyard recently redesigned its onboarding program for new hires and transfers.

Meijer Award-Winning Retail E-Learning Program

Karen O' Leonard — Tue, 25 Jan 2005 00:00:00 GMT

Through innovative instructional design methods, Meijer has developed training programs that have won both internal and external recognition.

Creating Multi-Level Leadership Strategies

Leighanne Levensaler — Thu, 19 Feb 2009 00:00:00 GMT

We examine multilevel leadership models and strategies, and explore different approaches for developing and implementing such frameworks.

Creating Multi-Level Leadership Strategies

Kim Lamoureux — Thu, 19 Feb 2009 00:00:00 GMT

We examine multilevel leadership models and strategies, and explore different approaches for developing and implementing such frameworks.

Culturetopia: The Ultimate High-Performance Workplace

Chris Howard — Thu, 24 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Jason Young (formerly with Southwest Airlines and consultant to FORTUNE 500 companies) offers that the key to creating an organizational culture is intentionally identifying and developing the essential factors that impact performance for any organization.

Customer Loyalty in the LMS Market

Karen O' Leonard — Thu, 12 Apr 2007 00:00:00 GMT

In this research bulletin, Karen O’Leonard discusses recent research about how customers rate their learning management systems and LMS vendors.

Death of the Corporate University: The New Learning Landscape

Josh Bersin — Wed, 02 Nov 2005 00:00:00 GMT

How the corporate university model being replaced by learning services.

Designing a Business-Driven Performance Management System

Leighanne Levensaler — Wed, 21 Jan 2009 00:00:00 GMT

Our research finds that this seemingly simple process is undergoing significant transformation as organizations embark on automating goal alignment, assessment, coaching, development and succession processes.

Designing a Business-Driven Performance Management System

Leighanne Levensaler — Wed, 21 Jan 2009 00:00:00 GMT

Deutsche Telekom Global LMS: SAP Implementation

Chris Howard — Wed, 14 Jul 2004 00:00:00 GMT

Deutsche Telekom is implementing one of the largest-ever LMS systems with SAP.

Developing Communities of Practice: Best Practices and Lessons Learned from DAU

Chris Howard — Wed, 30 May 2007 00:00:00 GMT

This case study explores the mechanics of building effective communities of practice.

Developing Tomorrow’s Leaders: The Big Picture

Kim Lamoureux — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Corporate executives share practical advice on leadership development for budgeting, best practices for implementation and program management, and customizing to meet unique business and culture requirements.

Developing Tomorrow’s Leaders: The Big Picture

Kim Lamoureux — Wed, 23 Apr 2008 00:00:00 GMT

Distance Learning: Online MBA Programs

Karen O' Leonard — Mon, 12 Jan 2004 00:00:00 GMT

How do you develop an online MBA program? What is the appropriate media mix and technology to use?

Docent-Click2Learn Merger: Industry Analysis

Josh Bersin — Sat, 01 Nov 2003 00:00:00 GMT

Analysis of the Docent-Click2Learn Merger. 10 page detailed review of the merger and its impact.

Does Delivery Mode Matter? How A Seasoned Training Provider Drives Training Excellence through Blended Learning

Josh Bersin — Wed, 21 Apr 2004 00:00:00 GMT

What role does delivery mode (instructor led vs. online webinar vs self-study) in effectiveness?

Does SuccessFactors’ New ULTRA Live up to Its Name?

Leighanne Levensaler — Mon, 14 Jan 2008 00:00:00 GMT

In this research bulletin, Leighanne Levensaler reviews SuccessFactors’ latest talent management suite product release, ULTRA.

Dominion: Learning Organization

Chris Howard — Fri, 21 Mar 2008 00:00:00 GMT

This model illustrates a best-practices governance structure for an enterprise LMS implementation.

Driving a High-Performance Culture: McDonald’s Leverages Its Global Performance Management

Leighanne Levensaler — Wed, 31 Oct 2007 00:00:00 GMT

This case study describes how McDonald’s, one of the world’s most successful companies and most recognizable brands, drives a high-performance culture – and proactively manages talent globally.

British Telecom: Driving E-Learning Success

Karen O' Leonard — Mon, 16 Aug 2004 00:00:00 GMT

How does British Telecom manage their global e-learning programs to drive high utilization and low costs?

Driving High-Performance Culture: Sumitomo Machinery of America Integrates Performance Management

Leighanne Levensaler — Thu, 11 Sep 2008 00:00:00 GMT

This case study provides a detailed look at Sumitomo Machinery Corporation of America's performance management practices.

Eaton University: Best Practices in Training Measurement

Josh Bersin — Wed, 17 Mar 2004 00:00:00 GMT

Describes Eaton University’s highly effective approach to training measurement and analytics.

Economics of Outsourcing: Presentation

Josh Bersin — Mon, 21 Jun 2004 00:00:00 GMT

How does outsourcing save money? This presentation reviews the results of our exciting outsourcing economics study

Economics of Training Outsourcing - Webinar

Josh Bersin — Wed, 12 Oct 2005 00:00:00 GMT

The economics of training outsourcing - findings from research on economics and best practices.

Economics of Training Outsourcing: What Works

Josh Bersin, Karen O' Leonard — Thu, 29 Jul 2004 00:00:00 GMT

Major study uncovers the real economic benefits of outsourcing technology and training operations.

E-Learning 3.0: Where we are, where we are going

Josh Bersin — Sun, 17 Apr 2005 00:00:00 GMT

The three phases of technology-based training and current market trends, size, and hot trends.

E-Learning and LMS: Whats HOT, Whats NOT

Josh Bersin — Wed, 26 May 2004 00:00:00 GMT

Whats Hot and Whats Not! See the slides from Josh Bersin’s keynote at the ASTD conference in Washington DC in June 2004.

E-Learning Authoring Tools: Reviews and Selection Guide

Chris Howard — Mon, 31 Jan 2005 00:00:00 GMT

Detailed reviews of the top 17 e-learning authoring tools. Learn how to identify the best tools for your development team. Co-developed with TM Review.

E-learning Development Tools: WhatWorks

Karen O' Leonard — Thu, 13 May 2004 00:00:00 GMT

Industry study of the e-learning tools market: market size, vendors, implementation strategies, case studies.

E-learning Market: Tools, Trends, and Statistics

Chris Howard — Tue, 22 May 2007 00:00:00 GMT

Chris Howard presents an overview of the current e-learning market, based on recent research.

E-Learning Program Management: Industry Study

Josh Bersin — Fri, 31 Oct 2003 00:00:00 GMT

This study describes a complete methodology and best practices for e-learning program management.

EMC Sales Training: Blended Learning

Chris Howard — Thu, 01 May 2003 00:00:00 GMT

EMC uses blended learning to manage their global sales training curricula, which has been rolled out to thousands of learners.

Employee Referral Programs in Today's Economy

Madeline Laurano — Wed, 07 Jan 2009 00:00:00 GMT

This report will address how (in today’s economy) employee referral programs are a vital tool for attracting new talent while, at the same time, engaging existing talent within the organization.

Employee-Driven Onboarding Program: General Motors “JumpStarts” the Careers of New Hires with an Innovative Program

Kim Lamoureux — Mon, 23 Feb 2009 00:00:00 GMT

General Motors' comprehensive talent management strategy for new hires, centered on a standardized six-month program for employee onboarding and performance management.

Empowering SME’s: Novell’s Model for Rapid E-Learning

Josh Bersin — Wed, 01 Oct 2003 00:00:00 GMT

Novell has developed an innovative approach to bringing SMEs directly into the content development process.

Best Practices in use of Electronic Performance Support Systems

Chris Howard — Thu, 01 Jun 2006 00:00:00 GMT

This case study provides an overview of EPSS as applied to an enterprise-wide Lotus Notes implementation.

Enabling Talent Mobility: Business Simulation at Sun Microsystems Builds Organizational Leadership and Collaboration

Kim Lamoureux — Thu, 07 May 2009 00:00:00 GMT

This case study examines the approach Sun used to design, develop and implement its senior-level Leadership Connections program.

Enterprise Compensation Solutions: The Next Wave in Integrated Talent Management

Josh Bersin — Mon, 12 Jan 2009 00:00:00 GMT

This report details the requirements for an enterprise compensation syste

Enterprise Learning 2006: Trends, Focus Areas, and Predictions for 2006

Josh Bersin — Sun, 01 Jan 2006 00:00:00 GMT

Trends, predictions, and major themes for Enterprise Learning in 2006.

Enterprise Learning and Talent Management 2007: Trends, Areas of Focus and Predictions for 2007

Josh Bersin — Wed, 03 Jan 2007 00:00:00 GMT

This report is Bersin & Associates year-end review for 2006 and forecast for 2007.

Enterprise Learning and Talent Management 2008: Predictions for the Coming Year

Josh Bersin — Wed, 12 Dec 2007 00:00:00 GMT

Building on last year’s predictions (spotlighting L&D budgets and increased growth in leadership development), this research report includes the top eight trends for 2008.

Enterprise Learning Technology: A New Breed of Solutions

Josh Bersin — Thu, 03 May 2007 00:00:00 GMT

Josh Bersin discusses and makes recommendations about the recent trends in enterprise learning technology.

Enterprise Learning, Recruiting and Talent Management 2009: Predictions for the Coming Year

Josh Bersin — Mon, 01 Dec 2008 00:00:00 GMT

Bersin & Associates - 10 predictions for enterprise learning, recruiting and talent management in 2009.

Enterprise LMS: Should you centralize? The Oracle, Peoplesoft, and SAP strategies.

Josh Bersin — Wed, 27 Oct 2004 00:00:00 GMT

Enterprise vs divisional LMS strategy market study and review of Oracle, Peoplesoft, and SAP strategies.

Enterprise RFP for LMS Selection

Karen O' Leonard — Mon, 01 Sep 2003 00:00:00 GMT

This sample RFP was developed by a global corporation and has all the elements you need to make sure you have all the requirements for a global enterprise LMS selection.

Enterprise Social Software 2009: Facts, Practical Analysis, Trends and Provider Profiles

David Mallon — Fri, 26 Sep 2008 00:00:00 GMT

This report contains a detailed review of the enterprise social software market, including market trends, provider profiles and our proprietary Market Maps®.

Enterprise Social Software: Making Sense of the Provider Landscape for Social Networking

David Mallon — Mon, 17 Nov 2008 00:00:00 GMT

In this presentation, we offer an overview of the market for providers that sell social software solutions to the enterprise, including criteria that you can use to narrow the field of providers that you evaluate.

Enterprise Social Software: Making Sense of the Provider Landscape for Social Networking

David Mallon — Mon, 17 Nov 2008 00:00:00 GMT

Enterprise Software Company: The Learning Environment

Chris Howard — Thu, 26 Mar 2009 00:00:00 GMT

This illustrative model report describes this enterprise software company (with several thousand employees worldwide) created two distinct and separate learning organizations.

Enterprisewide Compliance in Healthcare

Chris Howard — Mon, 14 Aug 2006 00:00:00 GMT

In this case study, a healthcare provider uses an enterprisewide system to automate training delivery and administration.

Evolution of a Blended Learning Program: Weichert Combines eLearning, Classroom and Web

Chris Howard — Fri, 18 May 2007 00:00:00 GMT

Knowing that soft skills cannot be easily taught using a computer alone

Evolving Employee Performance Practices to Meet Critical Business Challenges

Leighanne Levensaler — Mon, 15 Sep 2008 00:00:00 GMT

Leighanne Levensaler discusses key drivers for making changes to employee performance management practices, examples of such changes and their business impact, and best practices for specific business conditions.

Evolving Employee Performance Practices to Meet Critical Business Challenges

Leighanne Levensaler — Mon, 15 Sep 2008 00:00:00 GMT

Excellence in High-Volume Recruiting: McDonald’s U.K. Strengthens Its Company Brand and Improves Its Recruitment Process

Madeline Laurano — Tue, 26 May 2009 00:00:00 GMT

McDonald's U.K. has set the standard for online recruitment in McDonald's Europe by reducing turnover, strengthening employer branding, and decreasing time to hire and cost per hire.

Executive Development Hits a High Note - Webinar

Kim Lamoureux — Wed, 06 Feb 2008 00:00:00 GMT

Kim Lamoureux discusses executive development trends and best practices. Please access the PowerPoint presentation that accompanies the audio.

Executive Development Hits a High Note (PowerPoint)

Kim Lamoureux — Wed, 06 Feb 2008 00:00:00 GMT

A summary of key findings of research, which highlights spend, topics, approaches and business impact of executive development. Please access the Webcast (audio) that accompanies the PowerPoint presentation.

Executive Development: A Critical Component of a High-Impact Leadership Development Strategy

Kim Lamoureux — Tue, 15 Apr 2008 00:00:00 GMT

Through case studies and best practices, this report answers key questions related to strategy, business impact and common challenges in executive development.

Executive Development: A Renewed Focus on a Strategic Business Imperative

Kim Lamoureux — Tue, 04 Dec 2007 00:00:00 GMT

In this presentation, Kim Lamoureux discusses her recent research study into the area of executive development, and reviews the business drivers and key findings.

Executive Development: A Top Business Priority

Kim Lamoureux — Tue, 13 May 2008 00:00:00 GMT

A summary of key findings of research, which highlights spend, topics, approaches and business impact of executive development.

Executive Education: US Navy

Josh Bersin — Tue, 30 Sep 2003 00:00:00 GMT

How the US Navy uses technology to train Admirals - top executive education.

Extended Enterprise Learning: Hosted LMS Technology Allows Centocor to Deliver Mission-Critical e-Learning to Study Site Personnel in Clinical Trials

Chris Howard — Wed, 19 Dec 2007 00:00:00 GMT

In this case study, Centocor applies technology and best practices to develop and deliver blended-learning programs to support human clinical trials (on a global basis).

Extra Space Storage: Learning Organization

Chris Howard — Thu, 26 Mar 2009 00:00:00 GMT

This illustrative model report describes how the company has organized its learning and development department around a federated model combining centralized shared services with distributed learning resources at the business-unit and geographic levels.

First-Ever Drop in e-Learning as Informal Learning Becomes Formal

Karen O' Leonard — Wed, 21 Jan 2009 00:00:00 GMT

To reduce costs, companies are switching from e-learning to coaching, collaboration and on-the-job training methods.

Ford Motor: E-Learning for Dealer Competencies

Josh Bersin, Chris Howard, Karen O' Leonard — Mon, 04 Oct 2004 00:00:00 GMT

Ford Motor uses catalog e-learning to provide a wide range of management training to dealers.

Four Stages to Building a High-Impact Learning Organization

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

In this research report, we detail how you can create a “roadmap” for your company that encompasses the development of your learning organization, technology and outsourcing strategies.

Global Customer Support Training: Linksys Streamlines Agent Training to Improve Service

Chris Howard — Sun, 22 Jul 2007 00:00:00 GMT

This case study illustrates how Linksys uses training and qualification standards to address the learning requirements of customer-facing personnel in sales and service.

Global Leadership Development: Accelerating Business Transformation at HP

Kim Lamoureux — Wed, 04 Feb 2009 00:00:00 GMT

This case study examines HP's new leadership development strategy and illustrates how this program has been instrumental in the company's transformation.

Global Learning and Talent Solutions: Best Practices across North America, Europe and Asia

Karen O' Leonard — Fri, 25 Jul 2008 00:00:00 GMT

This study examines how organizations are meeting their current business and talent challenges with innovative learning and talent solutions.

Global Sales Enablement: Cisco Systems Increases Sales Performance with Integrated Learning On-Demand

Chris Howard — Thu, 30 Oct 2008 00:00:00 GMT

An in-depth look at the sales training best practices of a leading technology company.

Global Training and Certification for the Extended Enterprise: Nortel Deploys Single Global Platform

Chris Howard — Mon, 29 Oct 2007 00:00:00 GMT

This case study examines three learning initiatives that govern Nortel’s strategy for developing, delivering, and managing training and certifications for customers, partners and employees.

Globalization Strategies for Learning and Development

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

This report highlights the need for globalized learning programs and globalized learning strategies. Today, there are no longer “global companies” and “U.S. companies” – nearly every business now has global customers, global partners and global employees.

Grant Thornton: Enterprise Live E-Learning

Josh Bersin — Wed, 01 Oct 2003 00:00:00 GMT

How do you make live e-learning an enterprise solution? Grant Thornton’s CLO shares best practices.

Halliburton: Enterprise E-learning Strategy and Implementation

Chris Howard — Thu, 01 May 2003 00:00:00 GMT

Halliburton embarks on a global e-learning strategy to solve certification, training, and compliance requirements.

Here Today, Here Tomorrow: Lessons from Enduring Organizations

Josh Bersin — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. This keynote highlights the key avenues to corporate success, the soul of effective management, the smart cultivation of leaders, mastery of the three learning tiers, and the care and feeding of systems.

Here Today, Here Tomorrow: Lessons from Enduring Organizations

Josh Bersin — Wed, 23 Apr 2008 00:00:00 GMT

Hertz Case Study: Application Simulation and Blended Learning

Chris Howard — Mon, 15 Sep 2003 00:00:00 GMT

Hertz uses blended learning and application simulations to roll out a new service processing system for the retail locations.

Hewlett-Packard: Job Roles in the Learning Measurement Process

Josh Bersin — Fri, 02 May 2008 00:00:00 GMT

This model illustrates the HP learning measurement competency model by roles.

High-Impact Leadership Development: Six Best Practices Presentation

Josh Bersin, Kim Lamoureux — Fri, 23 Mar 2007 00:00:00 GMT

This presentation will discuss The Bersin & Associates Leadership Development Maturity Model® and the six best practices for Leadership Development.

High Impact Learning Measurement - Webinar

Josh Bersin — Fri, 27 Apr 2007 00:00:00 GMT

Best Practices in Business-Focused Learning Measurement - Webinar

High Impact Learning Organization Key Findings – Webinar

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

Executive Overview of High Impact Learning Organization Findings by Josh Bersin

High Impact Learning Organization - Webinar

Josh Bersin — Thu, 20 Oct 2005 00:00:00 GMT

Optimizing the organization of corporate learning - best practices - Webinar

High Impact Learning Organization - Presentation Slides

Josh Bersin — Thu, 18 Aug 2005 00:00:00 GMT

Slide presentation of top findings from High Impact Learning Organization study.

High Impact Succession Management: Closing the Leadership Gap

Josh Bersin — Thu, 31 Jul 2008 00:00:00 GMT

This presentation illustrates the key elements and best practies of succession management.

High Potential Versus High Performance: What Is the Real Difference?

Kim Lamoureux — Mon, 14 Jul 2008 00:00:00 GMT

This report describes the difference between a high potential and a high performer, and ways that companies can create opportunities for developing and retaining both.

High-Impact Leadership Development 2009: Best Practices, Vendor Profiles and Industry Solutions

Kim Lamoureux — Thu, 13 Nov 2008 00:00:00 GMT

This report answers key questions related to strategy, business impact and common challenges in leadership development, including case studies, vendor profiles, best practices and program models.

High-Impact Leadership Development 2009: Market Overview and Executive Summary

Kim Lamoureux — Mon, 24 Nov 2008 00:00:00 GMT

This report answers key questions related to strategy, business impact and common challenges in leadership development, including case studies, vendor profiles, best practices and program models.

High-Impact Leadership Development: Essential Components, Best Practices and Case Studies

Kim Lamoureux — Tue, 19 Sep 2006 00:00:00 GMT

A detailed report that defines best practices and trends, and establishes leadership development as a business priority.

High-Impact Leadership Development: Maturity Model and Six Best Practices

Josh Bersin, Kim Lamoureux — Wed, 21 Feb 2007 00:00:00 GMT

Kim Lamoureux and Josh Bersin discuss The Bersin & Associates Leadership Development Maturity Model® and the six best practices for leadership development.

High-Impact Leadership Development: Presentation

Kim Lamoureux — Wed, 18 Jul 2007 00:00:00 GMT

In this presentation, Kim Lamoureux discusses the High-Impact Leadership Development Industry Study.

High-Impact Learning Measurement: Best Practices, Models, and Business-Driven Solutions for the Measurement and Evaluation of Corporate Training

Josh Bersin — Tue, 28 Nov 2006 00:00:00 GMT

This report explains the specific best practices for the measurement and evaluation of corporate training.

High-Impact Learning Measurement: State of the Market and Executive Summary

Josh Bersin — Tue, 28 Nov 2006 00:00:00 GMT

This report is the executive overview for the industry study, High-Impact Learning Measurement.

High-Impact Learning Organization: Organization and Structure

Josh Bersin — Fri, 02 May 2008 00:00:00 GMT

This chart illustrates the organization and roles and responsibilities of a well designed centralized and federated corporate training organization.

High-Impact Performance Management: Comprehensive Industry Study – Market Analysis, Trends, Best Practices and Vendor Profiles

Josh Bersin — Wed, 17 May 2006 00:00:00 GMT

A comprehensive study of performance management:

High-Impact Succession Management Maturity Model

Kim Lamoureux — Wed, 01 Apr 2009 00:00:00 GMT

Through our research, we have found different levels of maturity in terms of succession management – this research report offers a detailed description of each level of this Maturity Model.

High-Impact Succession Management: Best Practices, Models, and Case Studies in Organizational Talent Mobility

Kim Lamoureux — Wed, 01 Apr 2009 00:00:00 GMT

This industry study examines the best practices and trends for modern-day succession management. The report includes benchmarking models, case studies and commonly used tools and technologies.

High-Impact Succession Management: Executive Summary

Kim Lamoureux — Wed, 01 Apr 2009 00:00:00 GMT

This industry study examines the best practices and trends for modern-day succession management.

High-Impact Succession Management: The Way to Talent Mobility

Kim Lamoureux — Thu, 09 Apr 2009 00:00:00 GMT

A summary of key findings of research, which highlights processes, approaches, best practices and business impact for succession management.

High-Impact Succession Management: The Way to Talent Mobility

Kim Lamoureux — Thu, 09 Apr 2009 00:00:00 GMT

A summary of key findings of research, which highlights processes, approaches, best practices and business impact for succession management.

High-Impact Talent Management: State of the Market and Executive Overview

Josh Bersin — Tue, 15 May 2007 00:00:00 GMT

This report gives an overview of our industry report, High-Impact Talent Management.

High-Impact Talent Management: Trends, Best Practices and Industry Solutions

Josh Bersin — Tue, 15 May 2007 00:00:00 GMT

This industry report will help executives and managers better understand the trends and best practices in talent management.

High-Impact Training Measurement: Webinar

Josh Bersin — Thu, 29 May 2008 00:00:00 GMT

This one-hour webinar reviews Bersin & Associates best practices and Impact Measurement Model for measurement and evaluation of corporate training.

Hitachi Data Systems: Learning Environment

Chris Howard — Thu, 20 Mar 2008 00:00:00 GMT

This model illustrates a best-practices governance structure at a hi-tech manufacturing company.

How Do Companies Define High Potential?: High Potentials Research Briefing, Part One

Kim Lamoureux — Tue, 17 Oct 2006 00:00:00 GMT

In this first briefing on "high potentials," Bersin & Associates looks at how companies should define, target and identify high potentials within their organizations.

How do Executives Learn and Find Information?

Josh Bersin — Mon, 28 Nov 2005 00:00:00 GMT

Study on how executives use information for business decision-making and professional development.

How do you select an LMS? 7 Step Methodology

Chris Howard — Tue, 01 Jul 2003 00:00:00 GMT

What are the proven 7 steps to selecting the right LMS?

How Much Will A Talent Management System Cost My Organization?

Leighanne Levensaler — Tue, 30 Dec 2008 00:00:00 GMT

This research bulletin provides information on how the solution providers set prices. We also include a planning tool to help organizations determine the total cost of ownership of the talent management system.

How Should Companies Manage High Potentials?: High Potentials Research Briefing, Part Two

Kim Lamoureux — Fri, 20 Oct 2006 00:00:00 GMT

In this second briefing on high potentials, Bersin & Associates discusses how companies are recognizing, developing and promoting high-potential employees.

How to Build a Highly Efficient Learning Organization

Josh Bersin — Wed, 21 Jan 2009 00:00:00 GMT

How do you best improve efficiency and reduce expenses in L&D? This webinar reviews our recent research in this area.

How to Build a Highly Efficient Learning Organization

Josh Bersin — Wed, 21 Jan 2009 00:00:00 GMT

How do you best improve efficiency and reduce expenses in L&D? This webinar reviews our recent research in this area.

Building a Profitable Online Training Business: Case Studies

Karen O' Leonard — Fri, 25 Feb 2005 00:00:00 GMT

Case studies of for-profit customer training.

How to Build a Talent Management Systems Strategy

Josh Bersin — Mon, 22 Oct 2007 00:00:00 GMT

In this research bulletin, Josh Bersin discusses developing an integrated systems strategy – and provides readers with guidelines and considerations from our ongoing research.

How to Develop Content that Works: Part 2: Blended Learning

Josh Bersin — Fri, 21 Nov 2003 00:00:00 GMT

This presentation is part 2 of a 3-part series on content development best practices. It focuses on Blended Learning development techniques.

How to Develop Content that Works -- Part 1: Speed

Chris Howard — Fri, 21 Nov 2003 00:00:00 GMT

This presentation is part 1 of a 3-part series on content development best practices. It focuses on "Rapid E-Learning" techniques.

How to Develop Content that Works:Part 3: Content Management and Team Development

Chris Howard — Fri, 21 Nov 2003 00:00:00 GMT

This presentation is part 3 of a 3-part series on content development best practices. It focuses on content management and team development.

How to Globalize Learning Programs: Twenty Best Practices

Josh Bersin — Fri, 19 Jun 2009 00:00:00 GMT

Detailed list of 20 well-established and proven best practices for the globalization of any training program.

How to Manage Enterprise Learning Content - Webinar

Chris Howard — Tue, 13 Mar 2007 00:00:00 GMT

Review of LCMS, Content Management Maturity Model, and Best Practices for Learning Content Management - Webinar

How to Select an LMS: Presentation

Chris Howard — Sun, 14 Mar 2004 00:00:00 GMT

Detailed presentation on how to select the right LMS. Audio presentation.

How to Select an LMS: Best Practices

Chris Howard — Wed, 15 Oct 2003 00:00:00 GMT

This presentation, presented at OLLO 2003, reviews all the steps needed to successfully select an LMS.

HP Global Leadership Development: Executive Summary

Kim Lamoureux — Wed, 04 Feb 2009 00:00:00 GMT

A summary of HP leadership development strategy and its role in transforming the company.

HP Product Rollouts: Global Multi-Cultural Training

Karen O' Leonard — Wed, 17 Nov 2004 00:00:00 GMT

HP has created modular learning programs with multiple modalities, allowing regional trainers to decide on the best delivery approach for their learners.

HR Technology Conference 2007 – Key Findings and the Technology Shootout

Josh Bersin, Leighanne Levensaler — Tue, 30 Oct 2007 00:00:00 GMT

In this research bulletin, Josh Bersin discusses the news and events from the 2007 HR Technology Conference – and Leighanne Levensaler talks about the HR Technology Shootout.

Implementing SAP LSO at Statoil

Chris Howard — Tue, 18 Jan 2005 00:00:00 GMT

This study discusses the implementation of SAP LSO at a major energy company.

Increasing the Strategic Value of the Learning Organization: Presentation

Josh Bersin — Wed, 06 Sep 2006 00:00:00 GMT

The five key steps to aligning L&D with the rest of the business.

ING: Implementing a Global Technology Platform

Karen O' Leonard — Sat, 04 Jun 2005 00:00:00 GMT

A case study describing ING’s selection and deployment of an e-learning platform to learners in 15 countries.

Initiative Excellence Winners: Bersin & Associates Learning Leaders® 2007

Kim Lamoureux — Sat, 31 May 2008 00:00:00 GMT

Winners of Bersin & Associates 2007 Learning Leaders Initiative Excellence award which recognizes companies whose learning programs go beyond just training.

Innovative Approaches to Succession Planning

Kim Lamoureux — Thu, 24 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Executives share their views on how to take succession management from a limited initiative to one that develops a broader and deeper capacity for leadership throughout the organization.

Innovative Approaches to Succession Planning

Kim Lamoureux — Thu, 24 Apr 2008 00:00:00 GMT

Innovative Learning Program: U.S. Air Force Redefines Competencies and Strengthens Leadership Capabilities

Kim Lamoureux — Tue, 21 Apr 2009 00:00:00 GMT

This case study examines the approach used by the U.S. Air Force to design, develop and implement its Company Grade Officer Leadership Program.

Insights into Talent Management Solutions

Leighanne Levensaler — Thu, 24 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Senior executives offer their insights into the direction of performance management technology and differentiate the many options on the market today.

Insights into Talent Management Solutions

Leighanne Levensaler — Thu, 24 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Senior executives offer their insights into the direction of performance management technology and differentiate the many options on the market today.

Integrated Talent Management at Aetna: Supporting the Transition from Turnaround to Industry Leadership

Leighanne Levensaler — Wed, 29 Oct 2008 00:00:00 GMT

An in-depth look at how integrated talent management practices were used to support a massive turnaround strategy.

Integrating Learning into the Enterprise Portal

Josh Bersin, Chris Howard — Fri, 09 Nov 2007 00:00:00 GMT

This webinar describes the business and learning drivers behind learning portals, reviews best practices, and discusses IBM’s enterprise learning portal strategy.

Integrating Learning into the Enterprise: A Look at the IBM Enterprise Learning Portal

Chris Howard — Fri, 18 Jan 2008 00:00:00 GMT

This case study looks at Learning@IBM Explorer, the IBM learning portal – which provides employees with access almost every learning and development resource offered by the company.

Integrating Talent Management Systems: The Business-Driven Strategy

Leighanne Levensaler — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Executive panelists share their experiences, lessons learned and advice in developing and executing these complex strategies.

Integrating Talent Management Systems: The Business-Driven Strategy

Leighanne Levensaler — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Executive panelists share their experiences, lessons learned and advice in developing and executing these complex strategies.

Intel: Blended Learning for Manufacturing Process Certification

Chris Howard — Thu, 01 May 2003 00:00:00 GMT

Intel develops a complete global certification program for manufacturing engineers using e-learning, labs, and classroom instruction.

IRS Organizational Chart

Chris Howard — Thu, 26 Mar 2009 00:00:00 GMT

This illustrative model report describes how the IRS uses a distributed model of education to support its mission and ensure accountability.

Is it Time to Kill the Performance Appraisal? - Webinar

Josh Bersin — Thu, 08 Nov 2007 00:00:00 GMT

Josh Bersin discusses a new approach to performance management.

Is it Time to Kill the Performance Appraisal? A New Approach to Performance Management

Josh Bersin — Thu, 01 Nov 2007 00:00:00 GMT

Delivered by Josh Bersin, this PowerPoint presentation discusses how organizations are moving from the “competitive evaluation” to the “coaching and development” model of performance management.

Is It Time to Kill the Performance Appraisal?: The Next Generation of Performance Management

Josh Bersin — Fri, 16 Nov 2007 00:00:00 GMT

Josh Bersin discusses how the evolving business landscape is rapidly changing our approach to workforce performance management, and describes the new “coaching and development” model.

Is PowerPoint an e-Learning Tool?

Chris Howard — Tue, 01 Apr 2003 00:00:00 GMT

When should you use PowerPoint for Rapid E-Learning?

John Hancock: Enhancing Customer Service through Learning Technology

Chris Howard — Thu, 12 Jan 2006 00:00:00 GMT

John Hancock Implements an online learning solution which integrates training, performance support, and assessment.

Kinkos Blended Learning Strategy

Josh Bersin — Mon, 30 Jun 2003 00:00:00 GMT

Kinkos innovative blended learning strategy shows how to develop cost-effective programs in retail applications.

KPMG Learning Strategy Alignment

Kim Lamoureux — Thu, 14 May 2009 00:00:00 GMT

This model illustrates this company’s learning measurement function, which incorporates its four strategic goals and demonstrates the value of training, as well as guiding the company’s learning investment decisions.

L&D Alignment with Business: Going Beyond a Seat at the Table

Chris Howard — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Lou Tedrick (staff vice president, workforce development) discusses how the Verizon Wireless L&D organization has kept itself aligned with the company's evolution and contributed to its sustained, industry-leading results.

L&D Alignment with the Business: Going Beyond “A Seat at the Table”

Chris Howard — Wed, 23 Apr 2008 00:00:00 GMT

Large-Scale e-Learning Deployment: IRS Increases Training Efficiency

Chris Howard — Fri, 06 Jul 2007 00:00:00 GMT

This case study illustrates how the Internal Revenue Service (IRS) implemented a new approach to employee development and agent knowledge maintenance via LCMS and EPSS systems.

LCMS: What They are and How to Know if You Need One

Chris Howard — Tue, 23 May 2006 00:00:00 GMT

Presentation on LCMS from 2006 Industry Report.

Leadership Competencies as the Foundation for Talent Management: Whirlpool Corporation

Kim Lamoureux — Wed, 28 Nov 2007 00:00:00 GMT

This case study examines how Whirlpool Corporation developed a mature talent management strategy that rests on the foundation of a well-defined model of tailored leadership competencies.

Leadership Development and Talent Management: Are They the Same?

Kim Lamoureux — Fri, 19 Jan 2007 00:00:00 GMT

This research bulletin addresses the different aspects of talent management and why they must be part of a leadership development strategy.

Leadership Development Best Practices: Presentation Slides

Kim Lamoureux — Wed, 23 Aug 2006 00:00:00 GMT

Details our maturity model for leadership development and best practices from 10 organizations.

Leadership Development in Business Services

Kim Lamoureux — Wed, 06 Dec 2006 00:00:00 GMT

This report describes a business services firm’s learning model for leadership development.

Leadership Development is Not Leadership Training - Webinar

Kim Lamoureux — Wed, 14 Mar 2007 00:00:00 GMT

Kim Lamoureux reviews high-impact leadership development best practices - webinar

Leadership Development Maturity Model - Executive Summary

Kim Lamoureux — Wed, 31 Jan 2007 00:00:00 GMT

Describes the Bersin & Associates four level leadership development maturity model

Leadership Development Maturity Model: Executive Summary

Kim Lamoureux — Tue, 19 Sep 2006 00:00:00 GMT

An organizational maturity model by which companies can measure their progress in creating and implementing an LD program.

Leadership Development Program Models: One Size Does Not Fit All

Kim Lamoureux — Wed, 02 May 2007 00:00:00 GMT

This research bulletin discusses the design approaches for two common types of leadership development program models.

Leadership Development Winners: Bersin & Associates Learning Leaders® 2007

Kim Lamoureux — Sat, 31 May 2008 00:00:00 GMT

Winners of Bersin & Associates 2007 Learning Leaders Leadership Development award which recognizes companies whose leadership and management training programs build upon our Leadership Development Maturity Model® to deliver high levels of talent management and support of the leadership pipeline.

Leadership Vendors: Part 1 - What Drives Selection?

Kim Lamoureux — Fri, 03 Apr 2009 00:00:00 GMT

This report addresses key drivers for vendor selection, including the top criteria.

Leadership Vendors: Part 2 - What Drives Partnership?

Kim Lamoureux — Thu, 30 Apr 2009 00:00:00 GMT

This report addresses criteria, steps and "red flags" to consider when establishing partnerhsips with leadership vendors.

Leadership Vendors: Part 3 – What Is Missing in the Market?

Kim Lamoureux — Fri, 15 May 2009 00:00:00 GMT

This report addresses recent market research findings, popular services and tools on the market, as well as descriptors of different types of providers.

Learn.com Enables Employee-Centric Career Management with MyProfile

David Mallon — Thu, 05 Mar 2009 00:00:00 GMT

Learn.com adds a new feature, MyProfile, that provides for an employee self-service approach to career management.

Learning and Development during an Economic Downturn

Josh Bersin — Fri, 24 Oct 2008 00:00:00 GMT

Top strategies for cost-reduction in corporate learning in today's economy.

Learning and Development Strategies: Qualcomm Implements Learning through Storytelling

Chris Howard — Thu, 13 Mar 2008 00:00:00 GMT

This case study examines how Qualcomm has formalized storytelling as an effective organizational learning tool.

Learning Content Management Systems - Webinar

Chris Howard — Thu, 30 Jun 2005 00:00:00 GMT

Overview and analysis of the market and best practices for Learning Content Management Systems (LCMS)

Learning Content Management Systems: WhatWorks®

Chris Howard — Mon, 24 Oct 2005 00:00:00 GMT

Industry overview on the use of Learning Content Management Systems.

Learning Culture: The Federal Reserve Bank of Cleveland Uses Knowledge-Sharing and Social Learning to Meet Its Workforce Needs

David Mallon — Fri, 19 Dec 2008 00:00:00 GMT

In this case study, we will discuss one organization, the Federal Reserve Bank of Cleveland, that is successfully enabling learning on-demand by fostering a culture of knowledge-sharing.

Learning Intelligence: KeyBank Gains Visibility into Learning Program Effectiveness with Customized LMS Dashboards

David Mallon — Thu, 02 Jul 2009 00:00:00 GMT

This report details KeyBank's development of LMS dashboard indicators to enable deeper conversations with the executive leadership team about enterprise learning efforts.

Learning Leaders® 2008: Lessons from the Best

Josh Bersin, Chris Howard, Kim Lamoureux, Leighanne Levensaler, David Mallon — Wed, 25 Feb 2009 00:00:00 GMT

This report is an in-depth look into the best practices of 26 winners in the 2008 Bersin & Associates Learning Leaders program.

Learning Management at the National Institute of Corrections

Chris Howard — Wed, 07 Dec 2005 00:00:00 GMT

Insight into the process of automating training management within a large government services organization

Learning Management Systems 2009: Executive Summary

Josh Bersin, Chris Howard, Karen O' Leonard, David Mallon — Tue, 14 Apr 2009 00:00:00 GMT

This executive summary offers an overview to the industry study, Learning Management Systems 2009: Facts, Practical Analysis, Trends and Provider Profiles.

Learning Management Systems 2009: Facts, Practical Analysis, Trends and Provider Profiles

Josh Bersin, Chris Howard, Karen O' Leonard, David Mallon — Tue, 14 Apr 2009 00:00:00 GMT

This report contains a detailed review of the learning management systems (LMS) market, including a discussion of market trends, profiles of the top providers and our proprietary Market Maps® to help buyers understand the positioning of providers.

Learning Objects: What Works

Chris Howard — Tue, 15 Nov 2005 00:00:00 GMT

Using modular development for content reuse and personalized delivery.

Learning on Demand - Emerging Technologies for Corporate Training: Presentation Slides

Chris Howard — Wed, 13 Sep 2006 00:00:00 GMT

This presetation provides an overview of wikis, blogs, and podcasts.

Learning On-Demand: A New Role for Enterprise Learning

Chris Howard — Fri, 21 Mar 2008 00:00:00 GMT

In this research bulletin, Chris Howard provides an overview of learning on-demand, and differentiates it from other training processes and technology.

Learning On-Demand: Extra Space Storage Drives Business Initiatives with LMS Technology

Chris Howard — Mon, 11 Feb 2008 00:00:00 GMT

This case study illustrates how a company used LMS technology after an acquisition to align all of its employees with its corporate business goals.

Learning On-Demand: The Convergence of Learning and Work

David Mallon — Thu, 11 Sep 2008 00:00:00 GMT

This webinar provides an overview of learning on-demand, the pressures forcing L&D to pay attention to it and what L&D must do to enable it.

Learning On-Demand: The Convergence of Learning and Work

David Mallon — Thu, 11 Sep 2008 00:00:00 GMT

This webinar provides an overview of learning on-demand, the pressures forcing L&D to pay attention to it and what L&D must do to enable it.

Learning Organization Scorecard

Chris Howard — Wed, 23 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. This session explains the Bersin & Associates Learning Organization Scorecard™, a powerful tool to help you benchmark your learning organization against our best-practice database.

Learning Organization Scorecard

Chris Howard — Wed, 23 Apr 2008 00:00:00 GMT

Learning Organization Transformation: Cardinal Health Creates a Multiyear Enterprise Learning Business Plan

Leighanne Levensaler — Fri, 08 May 2009 00:00:00 GMT

This case study examines the approach Cardinal Health, a leading healthcare provider, took to develop an enterprise learning business plan.

Learning Outsourcing Solves Critical Talent Challenges and Delivers Strategic Flexibility for Telstra

David Mallon — Wed, 03 Dec 2008 00:00:00 GMT

This case study examines how one global enterprise, Telstra, decided it needed to undergo a wholesale transformation of its business and its workforce in order to meet its customers’ needs and to thrive.

Learning Portals: Gateway to Success

Chris Howard — Thu, 24 Apr 2008 00:00:00 GMT

From Bersin & Associates IMPACT 2008 Conference. Kevin Cowherd (learning transformational leader) discusses how IBM has implemented highly successful on-demand learning solutions with enterprise learning portals.

Learning Portals: Gateway to Success

Chris Howard — Thu, 24 Apr 2008 00:00:00 GMT

Learning Solution Providers: Selecting and Benchmarking an Outsourced Learning Solution

Josh Bersin — Mon, 05 May 2008 00:00:00 GMT

This bulletin reviews the market and key providers for learning solutions and provides benchmarks, vendors, and guidance for selecting key solution.

Linking Competencies to an LMS: How Eastman Chemical Maintains Compliance Standards

Kim Lamoureux — Wed, 20 Feb 2008 00:00:00 GMT

This case study illustrates the complexities and best practices of successfully implementing an enterprise competency management program for assessing and tracking employee performance.

Linksys: Learning Organization

Chris Howard — Fri, 21 Mar 2008 00:00:00 GMT

This model illustrates a best-practices governance structure at a hi-tech manufacturing company.

Live E-Learning: Review of Online Services

Karen O' Leonard — Sat, 01 Feb 2003 00:00:00 GMT

This is a product review of online live e-learning services, including Centra, Webex, Placeware, and Sprint.

LMS 2004: Facts, Analysis, and Trends for Buyers and Vendors

Josh Bersin — Tue, 22 Jun 2004 00:00:00 GMT

Comprehensive industry study on the LMS market, including review of top 17 vendors. The report on the LMS market.

LMS 2004: Market, Vendors, and Implementations - Presentation

Josh Bersin — Fri, 16 Jul 2004 00:00:00 GMT

This is the slide set for the July 2004 presentation of LMS-2004, highlighting market trends, vendors, and implementation best practices.

LMS 2006: Facts, Practical Analysis, Trends, and Vendor Profiles

Karen O' Leonard — Thu, 12 Jan 2006 00:00:00 GMT

Comprehensive and detailed industry study on the Learning Management Systems market.

LMS Customer Satisfaction Findings - Webinar

Karen O' Leonard — Thu, 19 Oct 2006 00:00:00 GMT

Reviews Bersin & Associates LMS customer satisfaction research results in detail.

LMS Customer Satisfaction 2005: Industry Analysis of the Customer Experience

Josh Bersin, Karen O' Leonard — Mon, 07 Mar 2005 00:00:00 GMT

Comprehensive study of customer satisfaction with LMS systems, including 16 vendors.

LMS Implementation and Usage: Market Analysis

Karen O' Leonard — Mon, 01 Sep 2003 00:00:00 GMT

Industry-wide study on LMS implementation costs, timeframes, and penetration.

Learning Management Systems 2008 - Market Update - Webinar

Josh Bersin — Tue, 31 Jul 2007 00:00:00 GMT

Learning Management Systems 2008 Market Update, by Josh Bersin

LMS Market Update: Audio Presentation from Masie LMS Conference

Josh Bersin — Thu, 11 Mar 2004 00:00:00 GMT

This is a recorded presentation of the state of the LMS market from our latest research.

LMS Strategies for the High-Impact Learning Organization

Josh Bersin — Wed, 21 May 2008 00:00:00 GMT

In this research, we once again look at the impact of the LMS, and the issues organizations face with their LMS and learning platform strategies.

LMS: State of the Market, Fall 2004

Josh Bersin — Wed, 17 Nov 2004 00:00:00 GMT

Josh Bersin’s "State of the LMS Market" Presentation delivered at Techlearn 2004 in New York.

Looking for a New LMS Vendor? What drives loyalty.

Karen O' Leonard — Fri, 11 May 2007 00:00:00 GMT

In this research bulletin, Karen O’Leonard discusses customer loyalty among LMS users.

Macromedia-eHelp Acquisition: Industry Analysis

Josh Bersin — Sat, 15 Nov 2003 00:00:00 GMT

What does Macromedia’s acquisition of eHelp mean to the e-learning market? Will Rapid e-Learning really take off now?

Management Training and Leadership Development: How Do They Differ?

Kim Lamoureux — Tue, 21 Aug 2007 00:00:00 GMT

In this research bulletin, Kim Lamoureux clarifies the differences between leadership development and management training.

Manager Development: EquiFirst Focuses on High-Performing Employees

Kim Lamoureux — Fri, 11 May 2007 00:00:00 GMT

This case study illustrates how EquiFirst accelerated organic learning to maximize the strengths and potential of its existing managers.

Managing Global Learning Content:Yum! Brands Implements Worldwide LCMS

Chris Howard — Thu, 11 Oct 2007 00:00:00 GMT

This case study explains how Yum! Brand’s changed to an on-demand delivery of reusable content that is contextualized and customized for every restaurant around the globe.

Managing the Technology and Administration of Training: Expertus

Josh Bersin — Mon, 23 Jun 2008 00:00:00 GMT

Overview of the learning outsourcing market, key providers and highlights of new offerings from Expertus.

Maturity Model for Performance Management

Leighanne Levensaler — Tue, 14 Oct 2008 00:00:00 GMT

This report discusses employee performance management (EPM) – the elements of a high-performing culture, the four stages of this ongoing process and our research-based Maturity Model, which outlines how an organization’s EPM strategy evolves over time.

McAfee: Training Programs to Increase Channel Reach and Revenue

Chris Howard — Thu, 17 Nov 2005 00:00:00 GMT

An in-depth look at how training management contributed to the growth of channel revenue at a leading hi-technology company.

Measurement Strategies: How to gain actionable information

Josh Bersin — Mon, 01 Mar 2004 00:00:00 GMT

Presentation delivered at Training 2004 on measurement strategies and how to acquire actionable information.

Measuring Cost and Value in Corporate Learning

Karen O' Leonard — Wed, 26 Nov 2008 00:00:00 GMT

How L&D groups can track costs and measure the value of their training programs.

Measuring E-Learning: Part 1

Josh Bersin — Mon, 01 Sep 2003 00:00:00 GMT

Measuring E-Learning: The Third Wave

Measuring E-Learning: Part 2

Josh Bersin — Mon, 01 Sep 2003 00:00:00 GMT

Measuring E-Learning: The Five Step Process .

Measuring E-Learning: Part 3

Josh Bersin — Mon, 01 Sep 2003 00:00:00 GMT

Measuring E-Learning: Business Impact - tips and techniques.

Measuring the ROI of Talent in a Down Economy

Kim Lamoureux — Wed, 17 Dec 2008 00:00:00 GMT

The top areas of talent management on which companies should focus in today's economy.

Media Selection Guide: How to Select the Right Media

Josh Bersin — Thu, 12 Feb 2004 00:00:00 GMT

How do you select the right media? This guide walks you through all the criteria.

Meeting the Demand for Learning on Demand

Chris Howard — Tue, 15 Jan 2008 00:00:00 GMT

In this presentation, Chris Howard discusses the learning on-demand today – current learning trends, the impact on the learning organization and learning portals (with IBM as a case study).

Meeting the Demand for Learning on Demand

Chris Howard — Tue, 19 Feb 2008 00:00:00 GMT

Chris Howard discusses the organizational changes, tools, best-practice processes and resources required to support an on-demand model.

Mercer’s Multitiered Talent Review Strategy

Kim Lamoureux — Thu, 14 May 2009 00:00:00 GMT

This model illustrates the company’s multitiered approach to talent reviews.

Microsoft Customer Education: Case Study in Training Analytics

Josh Bersin — Sat, 15 Nov 2003 00:00:00 GMT

Microsoft has developed a powerful approach to measuring effectiveness of technical certification programs and training providers.

Mid-Market Learning Management Systems: What Works

Chris Howard — Thu, 30 Dec 2004 00:00:00 GMT

Industry review of best-practices, selection guide, and vendors for mid-market LMS systems.

Mid-market LMS Solutions

Chris Howard — Fri, 18 Feb 2005 00:00:00 GMT

A discussion of the selection and implementation of an LMS for a company with less than 1,000 employees.

Mid-Market LMS Systems: Webinar Slides and Replay

Chris Howard — Sun, 30 Jan 2005 00:00:00 GMT

This presentation highlights LMS solutions for mid-market companies and key issues in selecting the right solution.

m-Learning: The Latest Trends, Developments and Real-World Applications

Chris Howard — Fri, 31 Aug 2007 00:00:00 GMT

This research report discusses learning and performance support (otherwise known as “just-in-time” or “on-demand” learning), and how this can be enhanced by the use of mobile technologies.

Modern-Day Career Management: Paving the Path for Success

Kim Lamoureux — Tue, 16 Jun 2009 00:00:00 GMT

A summary of key findings of research, which highlights best practices, approaches, tools and case studies of modern career management.

Modern-Day Career Management: Paving the Path for Success

Kim Lamoureux — Tue, 16 Jun 2009 00:00:00 GMT

A summary of key findings of research, which highlights best practices, approaches, tools and case studies of modern career management.

NCR University: The Learning Environment

Chris Howard — Thu, 26 Mar 2009 00:00:00 GMT

This illustrative model report describes the organization structure that NCR uses for enterprisewide training. The company uses a centralized organization and technology infrastructure for extended enterprise learning.

New Technologies for Corporate Learning: Part I - Podcasts, Blogs, and Wikis

Karen O' Leonard — Tue, 16 May 2006 00:00:00 GMT

How to use podcasts, blogs, and wikis for corporate learning.

Next-Generation Blended: Nationwide Insurance Improves IT Staff Retraining by Blending Formal and Informal Learning

David Mallon — Fri, 05 Jun 2009 00:00:00 GMT

Nationwide’s IT L&D organization created a new IT retraining program blending formal and informal elements.

Norfolk Southern: Collaborative Rapid E-Learning

Chris Howard — Mon, 31 Jan 2005 00:00:00 GMT

This case study describes best practices for team-based rapid e-learning.