http://www.dataoutages.com/mailman/listinfo/bes-admins A list for BES Admins to discuss issues, etc. http://www.dataoutages.com/pipermail/bes-admins/2008-September/000342.html Rodriguez, Robert: [Bes-admins] BES deactivating devices: Thanks I will check that out in few <br /> Robert Rodriguez Associate Vitale, Caturano & Company, Ltd. 80 City Square, Boston, Massachusetts 02129-3742 PH: (617) 241-1212 FX: (617) 912-9001 Robert.Rodriguez at vitale.com http://www.vitale.com <br /> -------------------------- Sent using BlackBerry [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000341.html Bachman, Tim J.: [Bes-admins] BES deactivating devices: Is there anything in the log file like "user not started". It should be in the mail agent log assigned to the user. When the user is moved to a new storage group on the same Exchange server the BES doesn't pick this up until a reboot. What I do is move them to a static agent. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000340.html Rodriguez, Robert: [Bes-admins] BES deactivating devices: Hi, <br /> I have a BES 4.1.6 running fine till recently once a week I have a user that is not activated on the BES for some reason <br /> I have about 7 free licenses for new users any ideas could it be a Exchange issue? <br /> Robert Rodriguez Associate Vitale, Caturano & Company, Ltd. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000339.html Kalnitsky, Yury: [Bes-admins] FW: Blackberry Router Errors: You can always consider getting another BES in DR (using the same database and client licenses, but a different SRP key - should be about $2000) and move users across the servers in case of a failure. <br /> Another option, and an alternative to NeverFail, would be using XOSoft [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000338.html Winfield Decker: [Bes-admins] Blackberry Router Errors: BES 5.0 will have this feature built in. Until then neverfail is definately the best option. <br /> Blackberry Authorized Field Trainer Washington DC Market C: 443.983.6688 Email: wdecker at demo.blackberry.net Sales Support: blackberry at marketstar.com http://www.dataoutages.com/pipermail/bes-admins/2008-September/000337.html Bachman, Tim J.: [Bes-admins] Blackberry Router Errors: A single server with 1000 client licenses was $35K + a server. client license cost is the big part at $140/client That included onsite installation, certified training and the first year of maintenance. <br /> I guess its a bit pricey but we have a lot of sales staff that travel with [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000336.html Findo, Sam: [Bes-admins] Blackberry Router Errors: It's nice having a virtual environment, in the event of server crash you can restore pretty quickly. <br /> Sam Findo LAN Administrator II Fairmont General Hospital 304-368-5421 sfindo at fghi.com <br /> From: bes-admins-bounces at dataoutages.com [mailto:bes-admins-bounces at dataoutages.com] [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000335.html Rich Fleming: [Bes-admins] Blackberry Router Errors: Neverfail is VERY expensive. <br /> From: bes-admins-bounces at dataoutages.com [mailto:bes-admins-bounces at dataoutages.com] On Behalf Of Chanda Norton Sent: Wednesday, September 24, 2008 9:52 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000334.html Chanda Norton: [Bes-admins] Blackberry Router Errors: thats nice, is it expensive? <br /> Chanda R. Norton IT Service Center, Washington DC Headquarters 202.741.4084 Chanda.Norton at MadisonMarquette.com <br /> If you are in need of future IT support, please contact your IT Service Center, (ITSC) at (888) MM-IT HELP, or via email ITSC at MMRS. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000333.html Bachman, Tim J.: [Bes-admins] Blackberry Router Errors: I'm not a salesperson so I'm not pushing anything but I installed Neverfail for Blackberry a few months ago and its saved me a lot of trouble. When I have problems on the primary I can switchover to the secondary, reboot the primary and switchback. Neverfail has agreements with RIM so they can [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000332.html Don Andrews: [Bes-admins] Blackberry Router Errors: That's a good KB article. A couple of other things I've found to be issues on occasion; 1. the email from RIM fails to get to and remain unread in the exchange inbox. (this is mentioned in the article I believe) 2. the policy service is not running. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000331.html Don Andrews: [Bes-admins] Blackberry Router Errors: i believe you can just restart the router. <br /> I had that issue the other day, I rebooted the BES and the BB activated ok. I was in the middle of something and didn’t have time to troubleshoot to see what was causing the issue. <br /> Sam Findo LAN Administrator II Fairmont General Hospital 304-368-5421 [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000330.html Bachman, Tim J.: [Bes-admins] Blackberry Router Errors: Here is a RIM KB article. <br /> http://www.blackberry.com/btsc/search.do?cmd=displayKC <http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalI <br /> [...] <br /> &docType=kc&externalId=KB03378&sliceId=SAL_Public&dialogID=89313723&stateId= 0%200%2089311307 <br /> Tim <br /> _____ [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000329.html Findo, Sam: [Bes-admins] Blackberry Router Errors: I had that issue the other day, I rebooted the BES and the BB activated ok. I was in the middle of something and didn't have time to troubleshoot to see what was causing the issue. <br /> Sam Findo LAN Administrator II Fairmont General Hospital 304-368-5421 sfindo at fghi. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000328.html Anthony Ancheta: [Bes-admins] Blackberry Router Errors: Hello <br /> I am having some weird routers errors in my application log. <br /> (service relay session: s22348613:00bac4c78 ) <br /> I have been trying to enterprise activate a couple blackberries that will not activate. (Error on handheld saying server not responding [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000327.html Albert Estrada: [Bes-admins] Signed forward messages without attachments: I believe another user posted that this is a know issues in the BES application, i think they said versions prior to sp5. http://www.dataoutages.com/pipermail/bes-admins/2008-September/000326.html Moises Alejandro Zamora Villasana: [Bes-admins] Signed forward messages without attachments: Albert, <br /> I already did a test sending me to myself an email signed with attachment and later the same email I forwarded to myself and I didn't received the attachment. <br /> It suppose I can view my own emails, isn't? <br /> De: bes-admins-bounces at dataoutages.com [ [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000325.html Bachman, Tim J.: [Bes-admins] BES for exchange 4.1.3 to 4.1.6 question: I plan on upgrading from 4.1.3 to 4.1.6 this weekend and I was looking for feedback from others who've done this. I remember reading about a few problems but I don't remember if it was exchange. <br /> Thanks for any advice. <br /> Tim http://www.dataoutages.com/pipermail/bes-admins/2008-September/000324.html Moises Alejandro Zamora Villasana: [Bes-admins] Signed forward messages without attachments: Yes, it happening to me when I receive an email signed and I forward this email signed or plain text the recipient receive it without attachment. <br /> De: bes-admins-bounces at dataoutages.com [mailto:bes-admins-bounces at dataoutages.com] En nombre de Blackberry Mann [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000323.html Blackberry Mann: [Bes-admins] Signed forward messages without attachments: The attachments get removed from all encrypted emails. This was supposed to be fixed in 4.1 sp5. I don't know if this happened yet thou. <br /> Colin <br /> 2008/9/19 Moises Alejandro Zamora Villasana <mzamora at comimsa.com> <br /> [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000322.html Moises Alejandro Zamora Villasana: [Bes-admins] Signed forward messages without attachments: Good point Albert. Im going to make some tests between the users that we have the certs of all. <br /> De: bes-admins-bounces at dataoutages.com [mailto:bes-admins-bounces at dataoutages.com] En nombre de Albert Estrada Enviado el: Viernes, 19 de Septiembre de 2008 01:02 p.m. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000321.html Albert Estrada: [Bes-admins] Signed forward messages without attachments: Does the recieving user have your certificate to open message, or is your BES able to validate the certificate? http://www.dataoutages.com/pipermail/bes-admins/2008-September/000320.html Moises Alejandro Zamora Villasana: [Bes-admins] Signed forward messages without attachments: Hi, <br /> We use SMIME in the blackberrys. We have a problem when we send a signed forward message with atachment. The problem is when the recipient(s) receive the signed forward email the email arrived without attachment. I don't know if it is a bug from BES or what. [...] http://www.dataoutages.com/pipermail/bes-admins/2008-September/000319.html Findo, Sam: [Bes-admins] New Google Maps: Anyone push out the new version of Google Maps? Street view is pretty nice. <br /> Sam Findo LAN Administrator II Fairmont General Hospital 304-368-5421 sfindo at fghi.com <mailto:sfindo at fghi.com> <br /> ***Email Disclaimer*** <br /> This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager (postmaster at fghi.com). This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. <br /> Fairmont General Hospital Inc 1325 Locust Ave Fairmont, WV 26554 <br /> ***End Disclaimer*** http://www.dataoutages.com/pipermail/bes-admins/2008-September/000318.html John Polischak: [Bes-admins] ???: Working both send and receive in NC on verizon John Polischak Office : 919-294-2686 Mobile : 919-723-8948 <br /> ATT and sprint devices working just fine on 15 users. Both lookup and send/receive. Date: Tue, 9 Sep 2008 17:39:43 To: A list for BES Admin's to discuss issues,etc. [...]