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<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2titles.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemtitles.css"?><rss xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0"><channel><title>BizCoachDeb's Blog</title><link>http://www.bizcoachdeb.com/blog</link><description>Marketing and customer ideas with the small business entrepreneur in mind.</description><language>en</language><lastBuildDate>Fri, 03 Jul 2009 09:07:06 PDT</lastBuildDate><generator>http://wordpress.org/?v=2.8.1</generator><sy:updatePeriod xmlns:sy="http://purl.org/rss/1.0/modules/syndication/">hourly</sy:updatePeriod><sy:updateFrequency xmlns:sy="http://purl.org/rss/1.0/modules/syndication/">1</sy:updateFrequency><thespringbox:skin xmlns:thespringbox="http://www.thespringbox.com/dtds/thespringbox-1.0.dtd">http://feeds.feedburner.com/BizCoachDeb?format=skin</thespringbox:skin><geo:lat>39.989135</geo:lat><geo:long>-105.228833</geo:long><image><link>http://www.bizcoachdeb.com/blog</link><url>http://www.bizcoachdeb.com/favicon.ico</url><title>shine image</title></image><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/BizCoachDeb" type="application/rss+xml" /><feedburner:emailServiceId>BizCoachDeb</feedburner:emailServiceId><feedburner:feedburnerHostname>http://feedburner.google.com</feedburner:feedburnerHostname><feedburner:feedFlare href="http://add.my.yahoo.com/rss?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://us.i1.yimg.com/us.yimg.com/i/us/my/addtomyyahoo4.gif">Subscribe with My Yahoo!</feedburner:feedFlare><feedburner:feedFlare href="http://www.newsgator.com/ngs/subscriber/subext.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://www.newsgator.com/images/ngsub1.gif">Subscribe with NewsGator</feedburner:feedFlare><feedburner:feedFlare href="http://feeds.my.aol.com/add.jsp?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://o.aolcdn.com/favorites.my.aol.com/webmaster/ffclient/webroot/locale/en-US/images/myAOLButtonSmall.gif">Subscribe with My AOL</feedburner:feedFlare><feedburner:feedFlare href="http://www.bloglines.com/sub/http://feeds.feedburner.com/BizCoachDeb" src="http://www.bloglines.com/images/sub_modern11.gif">Subscribe with Bloglines</feedburner:feedFlare><feedburner:feedFlare href="http://www.netvibes.com/subscribe.php?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://www.netvibes.com/img/add2netvibes.gif">Subscribe with Netvibes</feedburner:feedFlare><feedburner:feedFlare href="http://fusion.google.com/add?feedurl=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://buttons.googlesyndication.com/fusion/add.gif">Subscribe with Google</feedburner:feedFlare><feedburner:feedFlare href="http://www.pageflakes.com/subscribe.aspx?url=http%3A%2F%2Ffeeds.feedburner.com%2FBizCoachDeb" src="http://www.pageflakes.com/ImageFile.ashx?instanceId=Static_4&amp;fileName=ATP_blu_91x17.gif">Subscribe with Pageflakes</feedburner:feedFlare><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item><title>We Don’t Need No Stinkin’ Titles</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/sOBGLkqiGDk/</link><category>Business 101</category><category>customer relationships</category><category>job titles</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Fri, 03 Jul 2009 09:07:06 PDT</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=542</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Is your job title really telling customers what you can do for them? Maybe it's time to try a different tack.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=sOBGLkqiGDk:vEaIeuXvDfM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=sOBGLkqiGDk:vEaIeuXvDfM:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=sOBGLkqiGDk:vEaIeuXvDfM:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=sOBGLkqiGDk:vEaIeuXvDfM:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=sOBGLkqiGDk:vEaIeuXvDfM:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/07/we-dont-need-no-stinkin-titles/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/07/we-dont-need-no-stinkin-titles/</feedburner:origLink></item><item><title>Client Communication 101: Listen</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/vFmnDZREYnA/</link><category>This Is Service?</category><category>customer retention</category><category>customer service</category><category>listening</category><category>xm radio</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Tue, 12 May 2009 08:00:55 PDT</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=1</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Exceptional customer service means listening first, then seeing how you can help.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=vFmnDZREYnA:x5fTRF_2nH4:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=vFmnDZREYnA:x5fTRF_2nH4:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=vFmnDZREYnA:x5fTRF_2nH4:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=vFmnDZREYnA:x5fTRF_2nH4:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=vFmnDZREYnA:x5fTRF_2nH4:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/05/listen/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/05/listen/</feedburner:origLink></item><item><title>Cats and Garage Doors Don’t Mix</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/tzNvj_aCBrY/</link><category>Just a Thought</category><category>cat</category><category>garage doors</category><category>spinal cord injury</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Fri, 24 Apr 2009 11:37:12 PDT</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=499</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Garage doors can pose a dangerous threat to your cats. Be sure to check before closing yours.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=tzNvj_aCBrY:dgUp0GDwu00:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=tzNvj_aCBrY:dgUp0GDwu00:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=tzNvj_aCBrY:dgUp0GDwu00:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=tzNvj_aCBrY:dgUp0GDwu00:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=tzNvj_aCBrY:dgUp0GDwu00:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/04/cats-and-garage-doors-dont-mix/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">7</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/04/cats-and-garage-doors-dont-mix/</feedburner:origLink></item><item><title>Your Grandma Is On the Internet</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/ODk3zukB87g/</link><category>Business 101</category><category>Social Media</category><category>aarp</category><category>baby boomers</category><category>pew report</category><category>small business</category><category>social networking</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Tue, 21 Apr 2009 09:06:32 PDT</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=481</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Baby boomers are hitting social media sites with vigor. Is your small business ready for their attention?<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=ODk3zukB87g:MSIdHHjitbg:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=ODk3zukB87g:MSIdHHjitbg:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=ODk3zukB87g:MSIdHHjitbg:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=ODk3zukB87g:MSIdHHjitbg:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=ODk3zukB87g:MSIdHHjitbg:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/04/your-grandma-is-on-the-internet/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">2</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/04/your-grandma-is-on-the-internet/</feedburner:origLink></item><item><title>Customer Feedback Is Golden</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/01bUlQNTPfw/</link><category>Business 101</category><category>Customer Service Surprises</category><category>Aberdeen report</category><category>customer feedback</category><category>customer service</category><category>ROI</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Fri, 03 Apr 2009 08:10:58 PDT</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=471</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Customer feedback is your chance to make things right with your customer. Use it to improve everything you do so you keep your customers, plus keep them happy.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=01bUlQNTPfw:fW73PzRkHVQ:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=01bUlQNTPfw:fW73PzRkHVQ:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=01bUlQNTPfw:fW73PzRkHVQ:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=01bUlQNTPfw:fW73PzRkHVQ:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=01bUlQNTPfw:fW73PzRkHVQ:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/04/customer-feedback-is-golden/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/04/customer-feedback-is-golden/</feedburner:origLink></item><item><title>5 BlackBerry Storm Apps and Tricks You Should Know</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/0RIU9ft3qB4/</link><category>Good Experiences</category><category>Look What I Found</category><category>appleberry</category><category>blackberry storm</category><category>quickpull</category><category>slacker.com</category><category>Twitter</category><category>twitterberry</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Tue, 17 Mar 2009 09:51:04 PDT</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=459</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[If you're a BlackBerry Storm user, here are several great tips and apps you can use for free.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=0RIU9ft3qB4:OhV-5ZFj7lM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=0RIU9ft3qB4:OhV-5ZFj7lM:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=0RIU9ft3qB4:OhV-5ZFj7lM:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=0RIU9ft3qB4:OhV-5ZFj7lM:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=0RIU9ft3qB4:OhV-5ZFj7lM:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/03/blackberry-storm-apps-and-tricks/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/03/blackberry-storm-apps-and-tricks/</feedburner:origLink></item><item><title>Business Cards Keep It Real</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/IrLUXUwURYc/</link><category>Business 101</category><category>Ummm Marketing</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Tue, 03 Mar 2009 13:55:29 PST</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=445</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[At least 8 reasons why business cards are as important as ever for your small business.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=IrLUXUwURYc:06UX0vnYoPc:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=IrLUXUwURYc:06UX0vnYoPc:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=IrLUXUwURYc:06UX0vnYoPc:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=IrLUXUwURYc:06UX0vnYoPc:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=IrLUXUwURYc:06UX0vnYoPc:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/03/business-cards-keep-it-real/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">2</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/03/business-cards-keep-it-real/</feedburner:origLink></item><item><title>Quizno’s Self-Inflicted Black Eye</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/cv2XYmuUKMY/</link><category>Business 101</category><category>Finally</category><category>customer service</category><category>denny's</category><category>giveaway campaigns</category><category>ihop</category><category>quizno's</category><category>sub sandwiches</category><category>subway</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Thu, 26 Feb 2009 12:35:46 PST</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=415</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Quizno's sandwich giveaway campaign has caused quite a stir. What can your small business learn from their mistake?<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=cv2XYmuUKMY:iWIyVjEvyLo:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=cv2XYmuUKMY:iWIyVjEvyLo:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=cv2XYmuUKMY:iWIyVjEvyLo:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=cv2XYmuUKMY:iWIyVjEvyLo:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=cv2XYmuUKMY:iWIyVjEvyLo:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/02/quiznos-self-inflicted-black-eye/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/02/quiznos-self-inflicted-black-eye/</feedburner:origLink></item><item><title>Are You Snubbing Your Customers?</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/SdT17qZM5pk/</link><category>Business 101</category><category>client communication</category><category>customer appreciation</category><category>customer service</category><category>email</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Tue, 24 Feb 2009 09:43:58 PST</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=362</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Customer communication is part of doing business. Here are some tips for doing it better.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=SdT17qZM5pk:ZjKY_lw2ELo:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=SdT17qZM5pk:ZjKY_lw2ELo:gIN9vFwOqvQ"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=SdT17qZM5pk:ZjKY_lw2ELo:gIN9vFwOqvQ" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BizCoachDeb?a=SdT17qZM5pk:ZjKY_lw2ELo:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/BizCoachDeb?i=SdT17qZM5pk:ZjKY_lw2ELo:V_sGLiPBpWU" border="0"></img></a>
</div>]]></content:encoded><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://www.bizcoachdeb.com/blog/2009/02/are-you-snubbing-your-customers/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments><feedburner:origLink>http://www.bizcoachdeb.com/blog/2009/02/are-you-snubbing-your-customers/</feedburner:origLink></item><item><title>Twitter: Own It</title><link>http://feedproxy.google.com/~r/BizCoachDeb/~3/powz0nnrND0/</link><category>Business 101</category><category>Finally</category><category>Social Media</category><category>cbs4 denver</category><category>guardian uk</category><category>twestival</category><category>Twitter</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Deb Kolaras</dc:creator><pubDate>Wed, 18 Feb 2009 21:59:43 PST</pubDate><guid isPermaLink="false">http://www.bizcoachdeb.com/blog/?p=371</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[Twitter is more than you think.<br/>
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Marketing and customer service ideas you can put into action today.<div class="feedflare">
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