https://biztechmagazine.com/ en https://biztechmagazine.com/article/2026/05/servicenow-knowledge-2026-ai-and-agentic-business-require-renewed-approach-security The model of enterprise IT security for many years has resembled that of a castle and moat. But with AI agents emerging in the workplace, the static model that the castle-and-moat metaphor embodied no longer holds. “For most of our careers, we’ve secured systems the way a medieval king secures castles,” said Kevin Thompson, director of outbound product management for ServiceNow, speaking at a Knowledge 2026 session titled “Securing AI Agents: Identity, Permissions and Zero-Trust at Scale.” “This works well when people inside the walls behave predictably,” he added. Instead of the castle-and-… Thu, 07 May 2026 17:51:47 -0400 Ricky Ribeiro https://biztechmagazine.com/article/2026/05/servicenow-knowledge-2026-ai-and-agentic-business-require-renewed-approach-security https://biztechmagazine.com/media/video/knowledge-2026-exploring-servicenows-creatorcon As ServiceNow kicked off Knowledge 2026 in Las Vegas, the company’s expo floor was largely devoted to its own offerings designed to empower enterprises with the power of agentic AI. Featuring familiar offerings, as well as newly announced services, the experience was highly interactive, leading attendees through gamified demonstrations of various aspects of ServiceNow’s platform. Participants could learn about coding in the Vibe Code Lounge, uncover cybersecurity and data governance features at the ServiceNow University, or elevate their own skill level in the Knowledge Playground. And all of… Thu, 07 May 2026 17:04:55 -0400 https://biztechmagazine.com/media/video/knowledge-2026-exploring-servicenows-creatorcon https://biztechmagazine.com/article/2026/05/servicenow-knowledge-2026-enterprise-ai-implementation-needs-guardrails-and-control While many thought leaders, policy makers and tech visionaries worry about a future in which artificial intelligence replaces human labor, a different tone was struck at ServiceNow Knowledge 2026 in Las Vegas. ServiceNow, the leading IT service management platform, has built its legacy and business as a software platform that understands business operations in granular and intricate ways across all organizational functions. But where does that leave the platform and company when business is being reimagined in fundamental ways thanks to AI? “We've stood on this stage and told you that we are… Wed, 06 May 2026 20:32:22 -0400 Ricky Ribeiro https://biztechmagazine.com/article/2026/05/servicenow-knowledge-2026-enterprise-ai-implementation-needs-guardrails-and-control https://biztechmagazine.com/article/2026/05/ctem-establishes-risk-driven-approach-banks-and-credit-unions Banks and credit unions face a steady stream of new vulnerabilities, evolving attack techniques and increasing pressure from regulators and boards to demonstrate measurable risk reduction. For many institutions, traditional vulnerability management programs are no longer enough. Continuous threat exposure management offers a more effective approach. Rather than simply counting vulnerabilities, CTEM helps organizations focus on real business risk — a critical shift for institutions protecting member data, payment systems and core banking platforms. “CTEM is a risk management strategy,” says… Wed, 06 May 2026 15:11:06 -0400 BizTech Staff https://biztechmagazine.com/article/2026/05/ctem-establishes-risk-driven-approach-banks-and-credit-unions https://biztechmagazine.com/article/2026/05/virtualization-foundation-smbs-hybrid-infrastructure Cloud migration is not a new concept for many small businesses. It eliminates the need for on-premises servers, which can save costs, and it facilitates remote work and collaboration. However, as SMBs’ interest in artificial intelligence continues to grow, some businesses could look to reassess their infrastructure to determine whether it’s meeting today’s needs. For many SMBs, virtualization is a practical starting point for hybrid infrastructure. Small businesses can use hypervisors to run virtualized workloads locally while integrating with cloud platforms for backup, scaling and new… Wed, 06 May 2026 15:30:24 -0400 Jordan Scott https://biztechmagazine.com/article/2026/05/virtualization-foundation-smbs-hybrid-infrastructure https://biztechmagazine.com/ad/knowledge-2026 Tue, 05 May 2026 11:57:43 -0400 https://biztechmagazine.com/ad/knowledge-2026 https://biztechmagazine.com/events/knowledge Tue, 05 May 2026 11:54:27 -0400 https://biztechmagazine.com/events/knowledge https://biztechmagazine.com/media/video/google-cloud-next-2026-how-derive-meaningful-impact-agentic-ai At Google Cloud Next 2026 in Las Vegas, it wasn’t surprising that most conversations focused on AI or even that many of them were specific to the use of AI agents. Organizations across industry segments are surging ahead with agentic AI and seeking the ROI they hope the technology will deliver. CDW’s Heath Salva, head of cloud enablement, highlighted how agentic AI is streamlining the development process and changing the way organizations should approach DevOps. GE Appliances’ Marcia Brey, vice president of logistics, noted how the many small gains achieved with agentic AI can add up to make… Fri, 01 May 2026 14:55:37 -0400 https://biztechmagazine.com/media/video/google-cloud-next-2026-how-derive-meaningful-impact-agentic-ai https://biztechmagazine.com/article/2026/05/physical-ai-use-cases-being-adopted-enterprises-perfcon The power of artificial intelligence can go beyond just words and pictures. With physical AI (sometimes called embodied AI), systems informed by AI can act in the real world through robots, drones, autonomous vehicles and smart infrastructure. To tap the power of physical AI, businesses need an intelligent infrastructure — one that senses, reasons and acts across the enterprise environment. What Is Physical AI? Physical AI goes beyond software-only applications (think chatbots) and leverages AI to drive embodied outcomes.  “It’s essentially taking inputs from the real world, such as… Fri, 01 May 2026 09:30:56 -0400 Adam Stone https://biztechmagazine.com/article/2026/05/physical-ai-use-cases-being-adopted-enterprises-perfcon https://biztechmagazine.com/article/2026/05/3-advantages-modernizing-iam-small-and-midsize-businesses For small and midsize businesses, managing user identities across multiple applications can quickly become complex — and risky. Limited IT resources, growing security threats and increasing reliance on cloud tools make identity and access management (IAM) a critical priority. A modern IAM program brings together identity governance, access management and privileged access in a unified, cloud-based platform. With built-in artificial intelligence and machine learning, these solutions help SMBs strengthen security while reducing operational strain and costs. Here are three key reasons SMB IT… Fri, 01 May 2026 12:56:46 -0400 BizTech Staff https://biztechmagazine.com/article/2026/05/3-advantages-modernizing-iam-small-and-midsize-businesses