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srcset="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=750&amp;q=75 750w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=828&amp;q=75 828w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=1080&amp;q=75 1080w, 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src="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div><span class="mt-auto flex flex-col gap-8" style="opacity:0;transform:translateY(40px)"><div><h2 class="text-hero-carousel-text text-2xl font-medium lg:text-5xl lg:[&amp;_sup]:top-[-0.7em] lg:[&amp;_sup]:text-xl">Every call. Every message. Protected.</h2></div><p class="text-hero-carousel-text text-lg">Safeguarding governments, and critical industries with end-to-end encryption and zero-trust identity control. For true mission-critical security.  
</p><div data-component-name="HeroCarouselItemCta" class="mt-2"><a target="_blank" rel="noopener" data-slot="button" class="cursor-pointer inline-flex items-center justify-center gap-2 rounded-sm transition-all disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg:not([class*='size-'])]:size-4 [&amp;_svg]:shrink-0 custom-focus-visible aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive whitespace-normal break-words bg-hero-carousel-btn text-hero-carousel-btn-foreground font-medium text-base shadow-xs hover:bg-hero-carousel-btn-hover hover:text-hero-carousel-btn-foreground-hover px-6 py-2 w-full md:w-auto" tabindex="-1" href="/en/secure-communications">BlackBerry Secure Communications<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round" class="lucide 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shrink-0"><img alt="Logo" decoding="async" data-nimg="fill" class="object-contain object-left" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 767px) 100vw, 50vw" srcset="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=750&amp;q=75 750w, 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/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75 3840w" src="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F799x70%2F94a11420fd%2Fprimary-bb-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div><span class="mt-auto flex flex-col gap-8" style="opacity:0;transform:translateY(40px)"><div><h2 class="text-hero-carousel-text text-2xl font-medium lg:text-5xl lg:[&amp;_sup]:top-[-0.7em] lg:[&amp;_sup]:text-xl">True sovereign control.</h2></div><p class="text-hero-carousel-text text-lg">Deployable on-premises or in private sovereign cloud. Your data, under your jurisdiction, no third-party exposure. </p><div data-component-name="HeroCarouselItemCta" class="mt-2"><a target="_blank" rel="noopener" data-slot="button" class="cursor-pointer inline-flex items-center justify-center gap-2 rounded-sm transition-all disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg:not([class*='size-'])]:size-4 [&amp;_svg]:shrink-0 custom-focus-visible aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive whitespace-normal break-words bg-hero-carousel-btn text-hero-carousel-btn-foreground font-medium text-base shadow-xs hover:bg-hero-carousel-btn-hover hover:text-hero-carousel-btn-foreground-hover px-6 py-2 w-full md:w-auto" tabindex="-1" href="/en/secure-communications">BlackBerry Secure Communications<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" 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confidence, regardless of the device.</p><div data-component-name="HeroCarouselItemCta" class="mt-2"><a target="_blank" rel="noopener" data-slot="button" class="cursor-pointer inline-flex items-center justify-center gap-2 rounded-sm transition-all disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg:not([class*='size-'])]:size-4 [&amp;_svg]:shrink-0 custom-focus-visible aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive whitespace-normal break-words bg-hero-carousel-btn text-hero-carousel-btn-foreground font-medium text-base shadow-xs hover:bg-hero-carousel-btn-hover hover:text-hero-carousel-btn-foreground-hover px-6 py-2 w-full md:w-auto" tabindex="-1" href="/en/secure-communications">BlackBerry Secure Communications<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" 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lg:[@media(max-height:900px)]:py-0"><div class="bg-hero-carousel-card flex min-h-[460px] w-full max-w-[503px] flex-col justify-between gap-16 rounded-md px-6 py-8 backdrop-blur-sm lg:h-full lg:rounded-xl lg:px-12 lg:py-12"><div class="relative h-8 w-full shrink-0"><img alt="Logo" decoding="async" data-nimg="fill" class="object-contain object-left" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 767px) 100vw, 50vw" srcset="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, 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/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=2048&amp;q=75 2048w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75 3840w" src="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div><span class="mt-auto flex flex-col gap-8" style="opacity:0;transform:translateY(40px)"><div><h2 class="text-hero-carousel-text text-2xl font-medium lg:text-5xl lg:[&amp;_sup]:top-[-0.7em] lg:[&amp;_sup]:text-xl">Foundational software for automotive systems.</h2></div><p class="text-hero-carousel-text text-lg">QNX<sup>®</sup> software is used in more than 275 million vehicles on the road worldwide.</p><div data-component-name="HeroCarouselItemCta" class="mt-2"><a href="https://qnx.software/en/industries/automotive" target="_blank" rel="noopener noreferrer" data-slot="button" class="cursor-pointer inline-flex items-center justify-center gap-2 rounded-sm transition-all disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg:not([class*='size-'])]:size-4 [&amp;_svg]:shrink-0 custom-focus-visible aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive whitespace-normal break-words bg-hero-carousel-btn text-hero-carousel-btn-foreground font-medium text-base shadow-xs hover:bg-hero-carousel-btn-hover hover:text-hero-carousel-btn-foreground-hover px-6 py-2 w-full md:w-auto" tabindex="-1">QNX<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right" 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src="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F2624x1792%2F1f68d3a797%2Frobotics_2624x1792.webp%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=3840&amp;q=75"></div><div data-slot="card-content" class="relative z-10 flex h-full flex-col justify-end p-8 px-5 pb-4 lg:h-full lg:justify-center lg:p-10 lg:px-23 lg:[@media(max-height:900px)]:py-0"><div class="bg-hero-carousel-card flex min-h-[460px] w-full max-w-[503px] flex-col justify-between gap-16 rounded-md px-6 py-8 backdrop-blur-sm lg:h-full lg:rounded-xl lg:px-12 lg:py-12"><div class="relative h-8 w-full shrink-0"><img alt="Logo" decoding="async" data-nimg="fill" class="object-contain object-left" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 767px) 100vw, 50vw" srcset="/_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=384&amp;q=75 384w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=640&amp;q=75 640w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=750&amp;q=75 750w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=828&amp;q=75 828w, /_next/image?url=https%3A%2F%2Fassets.blackberry.com%2Ff%2F286245462458556%2F480x170%2Ff18ab71fad%2Fqnx-logo.png%2Fm%2F1920x0%2Ffilters%3Aformat(webp)%3Aquality(100)&amp;w=1080&amp;q=75 1080w, 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flex-col gap-8" style="opacity:0;transform:translateY(40px)"><div><h2 class="text-hero-carousel-text text-2xl font-medium lg:text-5xl lg:[&amp;_sup]:top-[-0.7em] lg:[&amp;_sup]:text-xl">A secure foundation for mission-critical industries.</h2></div><p class="text-hero-carousel-text text-lg">Trusted for software-defined innovation with unmatched performance.</p><div data-component-name="HeroCarouselItemCta" class="mt-2"><a href="https://qnx.software/en/industries/robotics" target="_blank" rel="noopener noreferrer" data-slot="button" class="cursor-pointer inline-flex items-center justify-center gap-2 rounded-sm transition-all disabled:pointer-events-none disabled:opacity-50 [&amp;_svg]:pointer-events-none [&amp;_svg:not([class*='size-'])]:size-4 [&amp;_svg]:shrink-0 custom-focus-visible aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive whitespace-normal break-words bg-hero-carousel-btn text-hero-carousel-btn-foreground font-medium text-base shadow-xs hover:bg-hero-carousel-btn-hover hover:text-hero-carousel-btn-foreground-hover px-6 py-2 w-full md:w-auto" tabindex="-1">QNX<!-- --> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="3" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right" aria-hidden="true"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a></div></span></div></div></div></div><div role="group" aria-roledescription="slide" data-slot="carousel-item" class="min-w-0 shrink-0 grow-0 basis-full pl-4 h-full"><div data-slot="card" class="bg-card text-card-foreground border-card gap-6 py-6 relative flex h-full w-full flex-col overflow-hidden rounded-none border-0 shadow-none lg:rounded-xl" data-component-name="HeroCarouselItem"><div class="absolute inset-0"><img alt="" decoding="async" data-nimg="fill" class="hidden h-full w-full object-cover md:block" 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Dimitropoulos (JD) is Senior Vice President and Chief Strategy Officer. He brings over 30 years of extensive international experience in the telecoms, media, and technology sectors. Over the course of his career, JD has been involved with and led many international acquisitions and divestments in Europe, Asia, and the United States for various US-based tech companies. JD’s recent stints include assisting McAfee in the United States with both Corporate Development and Sales Channel optimization. He has also acted as a Corporate Advisor to South Korean SK Telecom's CEO. Additionally, JD spent 12 years consulting with Real Networks, a Seattle-based company, where he was responsible for assisting in the development of the long-term strategy for its Mobile Entertainment division, as well as driving M\u0026A activity for the company. Prior to this, JD had two appointments with Nortel Networks, in London as well as New York, and in Seoul, South Korea. JD holds a Bachelor of Business, Accounting and Computer Science and is currently undertaking his GAICD accreditation."])</script><script>self.__next_f.push([1,"1f:T461,"])</script><script>self.__next_f.push([1,"Phil Kurtz is Chief Legal Officer and Head of Government Affairs, overseeing the company’s global legal functions, including corporate governance, strategic transactions, securities regulation and shareholder matters, litigation, privacy, and compliance. As Head of Government Affairs, Phil leads government engagement globally in support of policy strategy and the delivery of secure, trusted technology. In addition, Phil leads BlackBerry’s Licensing business, with responsibility for patent monetization and prosecution, and serves as the company’s Corporate Secretary and Chief Risk Officer. Phil has held roles of increasing responsibility at BlackBerry since 2009, including Vice President, Deputy General Counsel, and Assistant Corporate Secretary. Prior to joining BlackBerry, he was a partner at VenGrowth Capital and an associate at McCarthy Tétrault LLP. Phil holds LLB and MBA degrees from the University of Toronto and a BA from Huron University College at Western University. In 2012, he was a recipient of the Forty Under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce."])</script><script>self.__next_f.push([1,"20:T575,"])</script><script>self.__next_f.push([1,"Mr. Lynch is Chair of the Board of Directors and is a member of the Compensation Committee. He has served as a director of the Company since February 2013. He has bachelor’s and master’s degrees in Electrical Engineering from Lowell Technological Institute (now University of Massachusetts) and post-graduate executive education from the Wharton School at the University of Pennsylvania and the Johnson School of Management at Cornell University. Mr. Lynch is President of FB Associates, LLC, which provides advisory and consulting services at the intersection of technology, marketing and business operations. Prior to his current role, Mr. Lynch served as Executive Vice-President \u0026 Chief Technology Officer for Verizon Communications and Verizon Wireless. He is a Life Fellow of The Institute of Electrical and Electronic Engineers. Mr. Lynch previously served as Chairman of Ribbon Communications and as a director of Ruckus Wireless. He has also served on a number of professional organizations including the GSM Association, the CDMA Development Group, the Federal Communications Commission Technical Advisory Committee and the Communications Security Reliability and Interoperability Council. 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She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. 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Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"23:T57b,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. 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He brings over 30 years of extensive international experience in the telecoms, media, and technology sectors. Over the course of his career, JD has been involved with and led many international acquisitions and divestments in Europe, Asia, and the United States for various US-based tech companies. JD’s recent stints include assisting McAfee in the United States with both Corporate Development and Sales Channel optimization. He has also acted as a Corporate Advisor to South Korean SK Telecom's CEO. Additionally, JD spent 12 years consulting with Real Networks, a Seattle-based company, where he was responsible for assisting in the development of the long-term strategy for its Mobile Entertainment division, as well as driving M\u0026A activity for the company. Prior to this, JD had two appointments with Nortel Networks, in London as well as New York, and in Seoul, South Korea. 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Prior to joining BlackBerry, he was a partner at VenGrowth Capital and an associate at McCarthy Tétrault LLP. Phil holds LLB and MBA degrees from the University of Toronto and a BA from Huron University College at Western University. In 2012, he was a recipient of the Forty Under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce."])</script><script>self.__next_f.push([1,"2d:T575,"])</script><script>self.__next_f.push([1,"Mr. Lynch is Chair of the Board of Directors and is a member of the Compensation Committee. He has served as a director of the Company since February 2013. He has bachelor’s and master’s degrees in Electrical Engineering from Lowell Technological Institute (now University of Massachusetts) and post-graduate executive education from the Wharton School at the University of Pennsylvania and the Johnson School of Management at Cornell University. Mr. Lynch is President of FB Associates, LLC, which provides advisory and consulting services at the intersection of technology, marketing and business operations. Prior to his current role, Mr. Lynch served as Executive Vice-President \u0026 Chief Technology Officer for Verizon Communications and Verizon Wireless. He is a Life Fellow of The Institute of Electrical and Electronic Engineers. Mr. Lynch previously served as Chairman of Ribbon Communications and as a director of Ruckus Wireless. He has also served on a number of professional organizations including the GSM Association, the CDMA Development Group, the Federal Communications Commission Technical Advisory Committee and the Communications Security Reliability and Interoperability Council. Mr. Lynch has been honored with the President's Award by the Cellular Telecommunications and Internet Association and has also been inducted into the Wireless History Foundation's Hall of Fame."])</script><script>self.__next_f.push([1,"2e:T585,"])</script><script>self.__next_f.push([1,"Ms. Bahash has served as a director of the Company since September 2024 and is Chair of the Compensation Committee. Ms. Bahash has over 30 years of experience in the automotive OEM, Tier 1 supplier and aftermarket sectors. She served as Senior Vice President, Automotive and Transportation with Jabil Inc., targeting opportunities in connectivity, electrification and ADAS. Prior to Jabil, Ms. Bahash was Group Vice President and General Manager of Johnson Control’s Power Solutions business, leading the OEM and technology strategies including advanced energy storage and lithium-ion technologies. She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. In 2015, Ms. Bahash was recognized as one of Automotive News Top 100 Leading Women in the North American Auto Industry."])</script><script>self.__next_f.push([1,"2f:T557,"])</script><script>self.__next_f.push([1,"Mr. Brace has served as a director of the Company since February 2024 and is Chair of the Nomination and Governance Committee. Mr. Brace also currently serves as the CEO of Skyworks Solutions Inc., a leading developer, manufacturer, and provider of analog and mixed-signal semiconductors. He has an extensive background in the IoT, semiconductor, server and storage industries.  His roles over the past 3 decades include a wide array of functions, including software, hardware, engineering, marketing, and sales. From July 2021 to January 2023, Mr. Brace served as President and CEO of leading Canadian wireless communications designer, Sierra Wireless Inc., where he led the company to a successful acquisition by Semtech Corporation. Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"30:T57b,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. Ms. Disbrow is the Chair of CACI International Inc, the Chair of the NobleReach Foundation, and a director of Mercury Systems, Inc. and Avathon, Inc. In addition, Ms. Disbrow is a Senior Fellow at the Johns Hopkins University Applied Physics Lab and the Vice Chair of the National Defense Industrial Association. She recently served on the President’s Export Council, as Chair of the Secretary of Defense’s Reserve Forces Policy Board, and as a Commissioner on the Congressional Planning, Programming, Budgeting and Execution Reform Commission. Previously, she served as the Senate-confirmed Under Secretary of the United States Air Force. Ms. Disbrow also served as Acting Secretary of the Air Force and was the Senate-confirmed chief financial officer of the Air Force, as the Assistant Secretary for Financial Management and Comptroller. Throughout her national security career, Ms. Disbrow held senior civilian positions on the Joint Chiefs of Staff, the National Reconnaissance Office, and the National Security Council. She retired from the Air Force in 2008 as a colonel after 23 years of active and reserve duty."])</script><script>self.__next_f.push([1,"31:T4e7,"])</script><script>self.__next_f.push([1,"Mr. Wouters has served as a director of the Company since October 2015 and is a member of the Audit and Risk Management Committee. Mr. Wouters has an honours bachelor of commerce degree from the University of Saskatchewan and a master’s degree in economics from Queen’s University. He is a Strategic and Policy Advisor to McCarthy Tétrault LLP, a director of Canadian Utilities Limited and Foran Mining Corporation, and a former director of Champion Iron Limited. From 2009 to 2014, Mr. Wouters was the Clerk of the Privy Council of Canada and, in that capacity, held the roles of Deputy Minister to the Prime Minister, Secretary to the Cabinet and Head of the Public Service. Prior to his tenure as Clerk, Mr. Wouters was Secretary of the Treasury Board of Canada and served in deputy ministerial and other senior positions in the Canadian public service. Mr. Wouters has received numerous awards, including Honorary Doctorates of Laws from the Universities of Saskatchewan and Manitoba, the Queen’s Diamond Jubilee Medal and the André Mailhot Award for lifetime achievement from the United Way Canada. He was inducted by the Prime Minister as a member of the Privy Council in 2014 and was invested into the Order of Canada as an officer in 2017."])</script><script>self.__next_f.push([1,"26:[\"$\",\"footer\",null,{\"data-theme\":\"dark\",\"data-component-name\":\"footer-x\",\"role\":\"contentinfo\",\"aria-label\":\"Site footer\",\"className\":\"bg-header-footer\",\"data-dans-test\":\"this was added on march 23, 2026, 7:46pm\",\"children\":[\"$\",\"div\",null,{\"data-component-name\":\"vertical-spacing\",\"className\":\"pt-16 pb-16 lg:pt-32 lg:pb-12\",\"children\":[\"$\",\"div\",null,{\"data-component-name\":\"horizontal-spacing\",\"className\":\"w-full mx-auto max-w-[1440px] section-padding-x\",\"children\":[\"$\",\"div\",null,{\"children\":[\"$\",\"div\",null,{\"className\":\"container-padding-x container mx-auto flex flex-col gap-12 px-6 lg:gap-16\",\"children\":[[\"$\",\"div\",null,{\"className\":\"grid grid-cols-1 items-start gap-12 text-left lg:grid-cols-5 lg:items-start lg:gap-6 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data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#5-sharing-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information sharing to support Third-Party Offerings\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#6-information-sharing-to-support-third-party-offerings\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"International transfers of your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#7-international-transfers-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we protect your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#8-how-we-protect-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How long we store your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#9-how-long-we-store-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#10-marketing-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Service-related communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#11-service-related-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data rights\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#12-your-personal-data-rights\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures for California residents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#14-additional-disclosures-for-california-residents\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Colorado, Connecticut, Utah and Virginia\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#15-additional-disclosures-regarding-colorado-connecticut-utah-and-virginia\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Nevada\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#16-additional-disclosures-regarding-nevada\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding EEU/UK personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#17-additional-disclosures-regarding-eeauk-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Updates to our Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#19-updates-to-our-privacy-policy\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Links:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Sales, Support and License Agreements\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal\",\"uuid\":\"f67755bb-17d2-4d91-b0cd-a75d334105fd\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions Subprocessors\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/subprocessors\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Product Privacy Data Sheets\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Customer DPA\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/a6563b50c9/blackberry-customer-dpa.pdf\",\"uuid\":116770726050172,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"1. Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as 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BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$46\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$47\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. 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In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on \",\"type\":\"text\"},{\"text\":\"edpb.europa.eu\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://edpb.europa.eu/about-edpb/about-edpb/members_en\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"18. Contact us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. Updates to our Privacy Policy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Each time you use BlackBerry websites, products or services, the current version of this Policy will apply. 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Prior to joining BlackBerry, he was a partner at VenGrowth Capital and an associate at McCarthy Tétrault LLP. Phil holds LLB and MBA degrees from the University of Toronto and a BA from Huron University College at Western University. In 2012, he was a recipient of the Forty Under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce."])</script><script>self.__next_f.push([1,"4d:T575,"])</script><script>self.__next_f.push([1,"Mr. Lynch is Chair of the Board of Directors and is a member of the Compensation Committee. He has served as a director of the Company since February 2013. He has bachelor’s and master’s degrees in Electrical Engineering from Lowell Technological Institute (now University of Massachusetts) and post-graduate executive education from the Wharton School at the University of Pennsylvania and the Johnson School of Management at Cornell University. 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She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. 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Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"50:T57b,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. 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He brings over 30 years of extensive international experience in the telecoms, media, and technology sectors. Over the course of his career, JD has been involved with and led many international acquisitions and divestments in Europe, Asia, and the United States for various US-based tech companies. JD’s recent stints include assisting McAfee in the United States with both Corporate Development and Sales Channel optimization. He has also acted as a Corporate Advisor to South Korean SK Telecom's CEO. Additionally, JD spent 12 years consulting with Real Networks, a Seattle-based company, where he was responsible for assisting in the development of the long-term strategy for its Mobile Entertainment division, as well as driving M\u0026A activity for the company. Prior to this, JD had two appointments with Nortel Networks, in London as well as New York, and in Seoul, South Korea. 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Prior to joining BlackBerry, he was a partner at VenGrowth Capital and an associate at McCarthy Tétrault LLP. Phil holds LLB and MBA degrees from the University of Toronto and a BA from Huron University College at Western University. In 2012, he was a recipient of the Forty Under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce."])</script><script>self.__next_f.push([1,"5a:T575,"])</script><script>self.__next_f.push([1,"Mr. Lynch is Chair of the Board of Directors and is a member of the Compensation Committee. He has served as a director of the Company since February 2013. He has bachelor’s and master’s degrees in Electrical Engineering from Lowell Technological Institute (now University of Massachusetts) and post-graduate executive education from the Wharton School at the University of Pennsylvania and the Johnson School of Management at Cornell University. Mr. Lynch is President of FB Associates, LLC, which provides advisory and consulting services at the intersection of technology, marketing and business operations. Prior to his current role, Mr. Lynch served as Executive Vice-President \u0026 Chief Technology Officer for Verizon Communications and Verizon Wireless. He is a Life Fellow of The Institute of Electrical and Electronic Engineers. Mr. Lynch previously served as Chairman of Ribbon Communications and as a director of Ruckus Wireless. He has also served on a number of professional organizations including the GSM Association, the CDMA Development Group, the Federal Communications Commission Technical Advisory Committee and the Communications Security Reliability and Interoperability Council. Mr. Lynch has been honored with the President's Award by the Cellular Telecommunications and Internet Association and has also been inducted into the Wireless History Foundation's Hall of Fame."])</script><script>self.__next_f.push([1,"5b:T585,"])</script><script>self.__next_f.push([1,"Ms. Bahash has served as a director of the Company since September 2024 and is Chair of the Compensation Committee. Ms. Bahash has over 30 years of experience in the automotive OEM, Tier 1 supplier and aftermarket sectors. She served as Senior Vice President, Automotive and Transportation with Jabil Inc., targeting opportunities in connectivity, electrification and ADAS. Prior to Jabil, Ms. Bahash was Group Vice President and General Manager of Johnson Control’s Power Solutions business, leading the OEM and technology strategies including advanced energy storage and lithium-ion technologies. She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. In 2015, Ms. Bahash was recognized as one of Automotive News Top 100 Leading Women in the North American Auto Industry."])</script><script>self.__next_f.push([1,"5c:T557,"])</script><script>self.__next_f.push([1,"Mr. Brace has served as a director of the Company since February 2024 and is Chair of the Nomination and Governance Committee. Mr. Brace also currently serves as the CEO of Skyworks Solutions Inc., a leading developer, manufacturer, and provider of analog and mixed-signal semiconductors. He has an extensive background in the IoT, semiconductor, server and storage industries.  His roles over the past 3 decades include a wide array of functions, including software, hardware, engineering, marketing, and sales. From July 2021 to January 2023, Mr. Brace served as President and CEO of leading Canadian wireless communications designer, Sierra Wireless Inc., where he led the company to a successful acquisition by Semtech Corporation. Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"5d:T57b,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. Ms. Disbrow is the Chair of CACI International Inc, the Chair of the NobleReach Foundation, and a director of Mercury Systems, Inc. and Avathon, Inc. In addition, Ms. Disbrow is a Senior Fellow at the Johns Hopkins University Applied Physics Lab and the Vice Chair of the National Defense Industrial Association. She recently served on the President’s Export Council, as Chair of the Secretary of Defense’s Reserve Forces Policy Board, and as a Commissioner on the Congressional Planning, Programming, Budgeting and Execution Reform Commission. Previously, she served as the Senate-confirmed Under Secretary of the United States Air Force. Ms. Disbrow also served as Acting Secretary of the Air Force and was the Senate-confirmed chief financial officer of the Air Force, as the Assistant Secretary for Financial Management and Comptroller. Throughout her national security career, Ms. Disbrow held senior civilian positions on the Joint Chiefs of Staff, the National Reconnaissance Office, and the National Security Council. She retired from the Air Force in 2008 as a colonel after 23 years of active and reserve duty."])</script><script>self.__next_f.push([1,"5e:T4e7,"])</script><script>self.__next_f.push([1,"Mr. Wouters has served as a director of the Company since October 2015 and is a member of the Audit and Risk Management Committee. Mr. Wouters has an honours bachelor of commerce degree from the University of Saskatchewan and a master’s degree in economics from Queen’s University. He is a Strategic and Policy Advisor to McCarthy Tétrault LLP, a director of Canadian Utilities Limited and Foran Mining Corporation, and a former director of Champion Iron Limited. From 2009 to 2014, Mr. Wouters was the Clerk of the Privy Council of Canada and, in that capacity, held the roles of Deputy Minister to the Prime Minister, Secretary to the Cabinet and Head of the Public Service. Prior to his tenure as Clerk, Mr. Wouters was Secretary of the Treasury Board of Canada and served in deputy ministerial and other senior positions in the Canadian public service. Mr. Wouters has received numerous awards, including Honorary Doctorates of Laws from the Universities of Saskatchewan and Manitoba, the Queen’s Diamond Jubilee Medal and the André Mailhot Award for lifetime achievement from the United Way Canada. He was inducted by the Prime Minister as a member of the Privy Council in 2014 and was invested into the Order of Canada as an officer in 2017."])</script><script>self.__next_f.push([1,"53:[\"$\",\"footer\",null,{\"data-theme\":\"dark\",\"data-component-name\":\"footer-x\",\"role\":\"contentinfo\",\"aria-label\":\"Site footer\",\"className\":\"bg-header-footer\",\"data-dans-test\":\"this was added on march 23, 2026, 7:46pm\",\"children\":[\"$\",\"div\",null,{\"data-component-name\":\"vertical-spacing\",\"className\":\"pt-16 pb-16 lg:pt-32 lg:pb-12\",\"children\":[\"$\",\"div\",null,{\"data-component-name\":\"horizontal-spacing\",\"className\":\"w-full mx-auto max-w-[1440px] section-padding-x\",\"children\":[\"$\",\"div\",null,{\"children\":[\"$\",\"div\",null,{\"className\":\"container-padding-x container mx-auto flex flex-col gap-12 px-6 lg:gap-16\",\"children\":[[\"$\",\"div\",null,{\"className\":\"grid grid-cols-1 items-start gap-12 text-left lg:grid-cols-5 lg:items-start lg:gap-6 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data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#5-sharing-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information sharing to support Third-Party Offerings\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#6-information-sharing-to-support-third-party-offerings\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"International transfers of your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#7-international-transfers-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we protect your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#8-how-we-protect-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How long we store your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#9-how-long-we-store-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#10-marketing-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Service-related communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#11-service-related-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data rights\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#12-your-personal-data-rights\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures for California residents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#14-additional-disclosures-for-california-residents\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Colorado, Connecticut, Utah and Virginia\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#15-additional-disclosures-regarding-colorado-connecticut-utah-and-virginia\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Nevada\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#16-additional-disclosures-regarding-nevada\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding EEU/UK personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#17-additional-disclosures-regarding-eeauk-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Updates to our Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#19-updates-to-our-privacy-policy\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Links:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Sales, Support and License Agreements\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal\",\"uuid\":\"f67755bb-17d2-4d91-b0cd-a75d334105fd\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions Subprocessors\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/subprocessors\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Product Privacy Data Sheets\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Customer DPA\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/a6563b50c9/blackberry-customer-dpa.pdf\",\"uuid\":116770726050172,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"1. Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as 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BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$73\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$74\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. 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In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on \",\"type\":\"text\"},{\"text\":\"edpb.europa.eu\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://edpb.europa.eu/about-edpb/about-edpb/members_en\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"18. Contact us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. Updates to our Privacy Policy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Each time you use BlackBerry websites, products or services, the current version of this Policy will apply. 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He brings over 30 years of extensive international experience in the telecoms, media, and technology sectors. Over the course of his career, JD has been involved with and led many international acquisitions and divestments in Europe, Asia, and the United States for various US-based tech companies. JD’s recent stints include assisting McAfee in the United States with both Corporate Development and Sales Channel optimization. He has also acted as a Corporate Advisor to South Korean SK Telecom's CEO. Additionally, JD spent 12 years consulting with Real Networks, a Seattle-based company, where he was responsible for assisting in the development of the long-term strategy for its Mobile Entertainment division, as well as driving M\u0026A activity for the company. Prior to this, JD had two appointments with Nortel Networks, in London as well as New York, and in Seoul, South Korea. JD holds a Bachelor of Business, Accounting and Computer Science and is currently undertaking his GAICD accreditation."])</script><script>self.__next_f.push([1,"78:T461,"])</script><script>self.__next_f.push([1,"Phil Kurtz is Chief Legal Officer and Head of Government Affairs, overseeing the company’s global legal functions, including corporate governance, strategic transactions, securities regulation and shareholder matters, litigation, privacy, and compliance. As Head of Government Affairs, Phil leads government engagement globally in support of policy strategy and the delivery of secure, trusted technology. In addition, Phil leads BlackBerry’s Licensing business, with responsibility for patent monetization and prosecution, and serves as the company’s Corporate Secretary and Chief Risk Officer. Phil has held roles of increasing responsibility at BlackBerry since 2009, including Vice President, Deputy General Counsel, and Assistant Corporate Secretary. Prior to joining BlackBerry, he was a partner at VenGrowth Capital and an associate at McCarthy Tétrault LLP. Phil holds LLB and MBA degrees from the University of Toronto and a BA from Huron University College at Western University. In 2012, he was a recipient of the Forty Under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce."])</script><script>self.__next_f.push([1,"79:T575,"])</script><script>self.__next_f.push([1,"Mr. Lynch is Chair of the Board of Directors and is a member of the Compensation Committee. He has served as a director of the Company since February 2013. He has bachelor’s and master’s degrees in Electrical Engineering from Lowell Technological Institute (now University of Massachusetts) and post-graduate executive education from the Wharton School at the University of Pennsylvania and the Johnson School of Management at Cornell University. Mr. Lynch is President of FB Associates, LLC, which provides advisory and consulting services at the intersection of technology, marketing and business operations. Prior to his current role, Mr. Lynch served as Executive Vice-President \u0026 Chief Technology Officer for Verizon Communications and Verizon Wireless. He is a Life Fellow of The Institute of Electrical and Electronic Engineers. Mr. Lynch previously served as Chairman of Ribbon Communications and as a director of Ruckus Wireless. He has also served on a number of professional organizations including the GSM Association, the CDMA Development Group, the Federal Communications Commission Technical Advisory Committee and the Communications Security Reliability and Interoperability Council. Mr. Lynch has been honored with the President's Award by the Cellular Telecommunications and Internet Association and has also been inducted into the Wireless History Foundation's Hall of Fame."])</script><script>self.__next_f.push([1,"7a:T585,"])</script><script>self.__next_f.push([1,"Ms. Bahash has served as a director of the Company since September 2024 and is Chair of the Compensation Committee. Ms. Bahash has over 30 years of experience in the automotive OEM, Tier 1 supplier and aftermarket sectors. She served as Senior Vice President, Automotive and Transportation with Jabil Inc., targeting opportunities in connectivity, electrification and ADAS. Prior to Jabil, Ms. Bahash was Group Vice President and General Manager of Johnson Control’s Power Solutions business, leading the OEM and technology strategies including advanced energy storage and lithium-ion technologies. She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. In 2015, Ms. Bahash was recognized as one of Automotive News Top 100 Leading Women in the North American Auto Industry."])</script><script>self.__next_f.push([1,"7b:T557,"])</script><script>self.__next_f.push([1,"Mr. Brace has served as a director of the Company since February 2024 and is Chair of the Nomination and Governance Committee. Mr. Brace also currently serves as the CEO of Skyworks Solutions Inc., a leading developer, manufacturer, and provider of analog and mixed-signal semiconductors. He has an extensive background in the IoT, semiconductor, server and storage industries.  His roles over the past 3 decades include a wide array of functions, including software, hardware, engineering, marketing, and sales. From July 2021 to January 2023, Mr. Brace served as President and CEO of leading Canadian wireless communications designer, Sierra Wireless Inc., where he led the company to a successful acquisition by Semtech Corporation. Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"7c:T57b,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. Ms. Disbrow is the Chair of CACI International Inc, the Chair of the NobleReach Foundation, and a director of Mercury Systems, Inc. and Avathon, Inc. In addition, Ms. Disbrow is a Senior Fellow at the Johns Hopkins University Applied Physics Lab and the Vice Chair of the National Defense Industrial Association. She recently served on the President’s Export Council, as Chair of the Secretary of Defense’s Reserve Forces Policy Board, and as a Commissioner on the Congressional Planning, Programming, Budgeting and Execution Reform Commission. Previously, she served as the Senate-confirmed Under Secretary of the United States Air Force. Ms. Disbrow also served as Acting Secretary of the Air Force and was the Senate-confirmed chief financial officer of the Air Force, as the Assistant Secretary for Financial Management and Comptroller. 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From 2009 to 2014, Mr. Wouters was the Clerk of the Privy Council of Canada and, in that capacity, held the roles of Deputy Minister to the Prime Minister, Secretary to the Cabinet and Head of the Public Service. Prior to his tenure as Clerk, Mr. Wouters was Secretary of the Treasury Board of Canada and served in deputy ministerial and other senior positions in the Canadian public service. Mr. Wouters has received numerous awards, including Honorary Doctorates of Laws from the Universities of Saskatchewan and Manitoba, the Queen’s Diamond Jubilee Medal and the André Mailhot Award for lifetime achievement from the United Way Canada. He was inducted by the Prime Minister as a member of the Privy Council in 2014 and was invested into the Order of Canada as an officer in 2017."])</script><script>self.__next_f.push([1,"7e:T437,"])</script><script>self.__next_f.push([1,"John Dimitropoulos (JD) is Senior Vice President and Chief Strategy Officer. 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JD holds a Bachelor of Business, Accounting and Computer Science and is currently undertaking his GAICD accreditation."])</script><script>self.__next_f.push([1,"7f:T461,"])</script><script>self.__next_f.push([1,"Phil Kurtz is Chief Legal Officer and Head of Government Affairs, overseeing the company’s global legal functions, including corporate governance, strategic transactions, securities regulation and shareholder matters, litigation, privacy, and compliance. As Head of Government Affairs, Phil leads government engagement globally in support of policy strategy and the delivery of secure, trusted technology. In addition, Phil leads BlackBerry’s Licensing business, with responsibility for patent monetization and prosecution, and serves as the company’s Corporate Secretary and Chief Risk Officer. Phil has held roles of increasing responsibility at BlackBerry since 2009, including Vice President, Deputy General Counsel, and Assistant Corporate Secretary. Prior to joining BlackBerry, he was a partner at VenGrowth Capital and an associate at McCarthy Tétrault LLP. Phil holds LLB and MBA degrees from the University of Toronto and a BA from Huron University College at Western University. In 2012, he was a recipient of the Forty Under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce."])</script><script>self.__next_f.push([1,"80:T575,"])</script><script>self.__next_f.push([1,"Mr. Lynch is Chair of the Board of Directors and is a member of the Compensation Committee. He has served as a director of the Company since February 2013. He has bachelor’s and master’s degrees in Electrical Engineering from Lowell Technological Institute (now University of Massachusetts) and post-graduate executive education from the Wharton School at the University of Pennsylvania and the Johnson School of Management at Cornell University. Mr. Lynch is President of FB Associates, LLC, which provides advisory and consulting services at the intersection of technology, marketing and business operations. Prior to his current role, Mr. Lynch served as Executive Vice-President \u0026 Chief Technology Officer for Verizon Communications and Verizon Wireless. He is a Life Fellow of The Institute of Electrical and Electronic Engineers. Mr. Lynch previously served as Chairman of Ribbon Communications and as a director of Ruckus Wireless. He has also served on a number of professional organizations including the GSM Association, the CDMA Development Group, the Federal Communications Commission Technical Advisory Committee and the Communications Security Reliability and Interoperability Council. Mr. Lynch has been honored with the President's Award by the Cellular Telecommunications and Internet Association and has also been inducted into the Wireless History Foundation's Hall of Fame."])</script><script>self.__next_f.push([1,"81:T585,"])</script><script>self.__next_f.push([1,"Ms. Bahash has served as a director of the Company since September 2024 and is Chair of the Compensation Committee. Ms. Bahash has over 30 years of experience in the automotive OEM, Tier 1 supplier and aftermarket sectors. She served as Senior Vice President, Automotive and Transportation with Jabil Inc., targeting opportunities in connectivity, electrification and ADAS. Prior to Jabil, Ms. Bahash was Group Vice President and General Manager of Johnson Control’s Power Solutions business, leading the OEM and technology strategies including advanced energy storage and lithium-ion technologies. She was also President and CEO of Ride Control, LLC (Gabriel), prior to which she held leadership positions at Ford Motor Company. Most recently, Ms. Bahash served as Principal and Operating Partner at Architect Equity LLC. She is a member of the Board of Directors at Syrah Resources Ltd. (ASX: SYR), where she serves as Chair of the Remuneration, Nomination and Governance Committee and as a member of the Sustainability Committee. Ms. Bahash is also a former director of Mattr Corp (TSX: MATR, formerly Shawcor Ltd.). She holds a Master of Engineering Management degree from Wayne State University and a Bachelor of Science degree in Mechanical Engineering from the University of Michigan. 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Prior to this, Mr. Brace served as Executive Vice President at Veritas Technologies, President of Seagate Technology’s Cloud Systems and Electronic Solutions, Executive Vice President at LSI Corporation, and General Manager at Intel Corporation. Mr. Brace has also served as Executive Chairman of Inseego Inc. and as a director of Lantronix Corp.  Mr. Brace holds a Bachelor of Applied Science degree in Computer Engineering from the University of Waterloo and a Master’s degree in Electrical Engineering from California State University, Sacramento. He has also participated in the Stanford University Directors’ Consortium."])</script><script>self.__next_f.push([1,"83:T57b,"])</script><script>self.__next_f.push([1,"Ms. Disbrow has served as a director of the Company since August 2019 and is Chair of the Audit and Risk Management Committee. She has a BA from the University of Virginia, an MA from The George Washington University and an MS from The National War College in National Strategy. Ms. Disbrow is the Chair of CACI International Inc, the Chair of the NobleReach Foundation, and a director of Mercury Systems, Inc. and Avathon, Inc. In addition, Ms. Disbrow is a Senior Fellow at the Johns Hopkins University Applied Physics Lab and the Vice Chair of the National Defense Industrial Association. She recently served on the President’s Export Council, as Chair of the Secretary of Defense’s Reserve Forces Policy Board, and as a Commissioner on the Congressional Planning, Programming, Budgeting and Execution Reform Commission. Previously, she served as the Senate-confirmed Under Secretary of the United States Air Force. Ms. Disbrow also served as Acting Secretary of the Air Force and was the Senate-confirmed chief financial officer of the Air Force, as the Assistant Secretary for Financial Management and Comptroller. Throughout her national security career, Ms. Disbrow held senior civilian positions on the Joint Chiefs of Staff, the National Reconnaissance Office, and the National Security Council. She retired from the Air Force in 2008 as a colonel after 23 years of active and reserve duty."])</script><script>self.__next_f.push([1,"84:T4e7,"])</script><script>self.__next_f.push([1,"Mr. Wouters has served as a director of the Company since October 2015 and is a member of the Audit and Risk Management Committee. Mr. Wouters has an honours bachelor of commerce degree from the University of Saskatchewan and a master’s degree in economics from Queen’s University. He is a Strategic and Policy Advisor to McCarthy Tétrault LLP, a director of Canadian Utilities Limited and Foran Mining Corporation, and a former director of Champion Iron Limited. From 2009 to 2014, Mr. Wouters was the Clerk of the Privy Council of Canada and, in that capacity, held the roles of Deputy Minister to the Prime Minister, Secretary to the Cabinet and Head of the Public Service. Prior to his tenure as Clerk, Mr. Wouters was Secretary of the Treasury Board of Canada and served in deputy ministerial and other senior positions in the Canadian public service. Mr. Wouters has received numerous awards, including Honorary Doctorates of Laws from the Universities of Saskatchewan and Manitoba, the Queen’s Diamond Jubilee Medal and the André Mailhot Award for lifetime achievement from the United Way Canada. He was inducted by the Prime Minister as a member of the Privy Council in 2014 and was invested into the Order of Canada as an officer in 2017."])</script><script>self.__next_f.push([1,"85:T450,"])</script><script>self.__next_f.push([1,"BlackBerry is committed to ensuring continuity of adequate protection and lawful Processing of personal data regardless of the jurisdiction. Where it has a legal basis to do so, BlackBerry may transfer your personal data outside of your country to a subsidiary, a third-party service provider, or business partner to operate our business and to fulfill the purposes described in this Policy. By virtue of this Policy you are aware that when using our websites or providing any personal data to us, where applicable law permits and unless otherwise specified in a separate specific notice, the Processing of such information may take place outside the country of collection where data protection standards may be different. We will always seek to localize personal data when possible. Several lawful bases exist for BlackBerry to ensure adequacy of data protection when engaging in cross border transfers. BlackBerry will also execute a Data Processing Addendum to facilitate the lawful transfer and adequate protection of personal data across jurisdictions as required by applicable data protection laws."])</script><script>self.__next_f.push([1,"86:T4a9,"])</script><script>self.__next_f.push([1,"BlackBerry may communicate information, surveys, marketing materials, advertisements or customized content which has been personalized to make it more relevant to you as part of your existing business relationship with BlackBerry. For example, we may do so where you have not unsubscribed from receiving such communications and it is permitted by law, where you have explicitly agreed to receive such communications, where you use free services which rely upon advertising (including targeted advertising based on profile information), or through utilizing aggregated data or data that has been made anonymous. BlackBerry may ask you from time to time if you would like to receive additional announcements, news, offers or event invitations regarding BlackBerry and BlackBerry Solutions. You may also choose to provide BlackBerry with personal data in response to various BlackBerry promotions. If you agree to participate in contests, surveys, giveaways, reviews, or other promotions that BlackBerry sponsors or co-sponsors, please ensure that you read the notice that may be associated with these initiatives in order to obtain further details about how your personal data will be managed. "])</script><script>self.__next_f.push([1,"87:T4c6,"])</script><script>self.__next_f.push([1,"Critical infrastructure failures rarely originate from physical asset degradation. Generators break and pipelines corrode, but these are accounted for in standard redundancy planning. The systemic failure point is the communications layer: when operators lose reliable coordination, or when an adversary achieves the ability to inject false signals into that layer, cascading failure becomes difficult to contain.\n\nControl room operators, field technicians, and incident commanders exchange operationally sensitive data continuously: valve states, pressure readings, switching commands, maintenance procedures, incident reports. Most organizations transmit that data over consumer messaging apps, unencrypted SMS, and commercial VoIP. Those platforms were built for convenience and cannot withstand adversarial conditions.\n\nAn attacker who intercepts a command can issue a false one. An attacker who observes communication traffic patterns can map organizational structure, predict response windows, and time strikes for maximum disruption. Encryption of message content is necessary but not sufficient. The full command layer demands total communication integrity: content, metadata, identity, device, and infrastructure."])</script><script>self.__next_f.push([1,"88:T49c,"])</script><script>self.__next_f.push([1,"The Defense Industrial Base does not lose CUI in primes' classified networks. It loses CUI at the supplier edge, where Tier 2 and Tier 3 contractors handle technical data, export-controlled material, and program correspondence on platforms that were never built for it.\n\nEngineers and program managers exchange CUI continuously: design specifications, test results, manufacturing instructions, schedule deltas, supplier qualifications. Most subcontractors transmit that data over consumer email, commercial chat, and free file-sharing services. Those platforms were built for general business, not for material an adversary seeks to collect.\n\nAn adversary who can intercept design data does not need to penetrate a prime's network. An adversary who can map the patterns of communication between a prime and its critical suppliers can identify program timelines, key personnel, and emerging capability before any technical data is exfiltrated. Encryption of file content is necessary but not sufficient. The full communication path demands total communication integrity: content, metadata, identity, device, and infrastructure, protected together at every tier of the supply chain."])</script><script>self.__next_f.push([1,"89:T450,"])</script><script>self.__next_f.push([1,"BlackBerry is committed to ensuring continuity of adequate protection and lawful Processing of personal data regardless of the jurisdiction. Where it has a legal basis to do so, BlackBerry may transfer your personal data outside of your country to a subsidiary, a third-party service provider, or business partner to operate our business and to fulfill the purposes described in this Policy. By virtue of this Policy you are aware that when using our websites or providing any personal data to us, where applicable law permits and unless otherwise specified in a separate specific notice, the Processing of such information may take place outside the country of collection where data protection standards may be different. We will always seek to localize personal data when possible. Several lawful bases exist for BlackBerry to ensure adequacy of data protection when engaging in cross border transfers. 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Client End User License Agreement\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"legal/blackberry-client-end-user-license-agreement\",\"uuid\":\"c487f427-3bf3-465b-875d-e5217d04eb61\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" (\",\"type\":\"text\"},{\"text\":\"for Unified Endpoint 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Trademarks, including but not limited to BLACKBERRY, EMBLEM Design and BBM, are the trademarks or registered trademarks of BlackBerry Limited and the exclusive rights to such trademarks are expressly reserved.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},\"component\":\"justTextSectionEE\",\"primaryText\":\"BlackBerry Limited (“BlackBerry”) Trademarks, Logos \u0026 Imagery\"}],\"isPrintable\":false,\"isProtected\":false,\"pageSections\":[],\"seoDescription\":\"Learn about BlackBerry trademarks, logos, and imagery, including permitted use guidelines and requirements for licensed partners.\",\"enableJumplinkNav\":false},\"slug\":\"trademarks\",\"full_slug\":\"corporate-website/legal/trademarks\",\"sort_by_date\":null,\"position\":-300,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":116767684332510,\"meta_data\":null,\"group_id\":\"cf3e2815-520f-44ce-a7c9-8f3f478809ea\",\"first_published_at\":\"2026-01-20T20:22:54.086Z\",\"release_id\":null,\"lang\":\"default\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"Trademarks\"},{\"_uid\":\"3f12ebeb-edba-429c-8495-90759949e48c\",\"noFollow\":false,\"component\":\"footerNavItem\",\"destination\":{\"id\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"legal/privacy-notice\",\"story\":{\"name\":\"Privacy Notice\",\"created_at\":\"2025-11-26T23:01:26.593Z\",\"published_at\":\"2026-02-05T16:44:39.847Z\",\"updated_at\":\"2026-03-26T16:41:42.660Z\",\"id\":116770761151345,\"uuid\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"content\":{\"_uid\":\"yjyfl8iak\",\"slug\":\"legal/privacy-notice\",\"topic\":[],\"noIndex\":false,\"website\":\"10f24196-1e0d-4133-9a68-eb9c89ee7ff2\",\"category\":\"\",\"industry\":[],\"seoImage\":{\"id\":null,\"alt\":null,\"name\":\"\",\"focus\":null,\"title\":null,\"source\":null,\"filename\":\"https://a.storyblok.com/f/286245462458556/8a42bfc9cc/bb-default-thumbnail-social.png\",\"copyright\":null,\"fieldtype\":\"asset\",\"meta_data\":{}},\"solution\":[],\"component\":\"page\",\"pageTitle\":\"Privacy Notice\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"WebPage\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/legal/privacy-notice\\\",\\n\\\"name\\\": \\\"Privacy Notice\\\",\\n\\\"description\\\": \\\"Read BlackBerry’s Privacy Policy explaining how personal data is collected, used, shared, and protected across websites, products, and services.\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry\\\"\\n}\\n}\",\"heroSection\":[{\"_uid\":\"q049x8a11\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Privacy Policy (“Policy”) is effective starting February 3, 2025.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy explains how BlackBerry Limited, its subsidiary companies and affiliates (“BlackBerry,” “we,” “our” or “us”) collect, use, and share your personal data and the efforts we take to respect your privacy rights. Please refer to the “\",\"type\":\"text\"},{\"text\":\"Contact Us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section for details about the BlackBerry entity responsible for the Processing of your personal data as data controller.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy also explains how our products, services and technologies use your personal data. It applies to our collection, use, transfer, storage, and disclosure (“Process” or “Processing”) of your personal data when you visit our websites, register to attend an event, download and install any of our products, including consumer and mobile versions of our products, or utilize any of our online or offline services (collectively referred to as “BlackBerry Solutions”). This Policy further describes BlackBerry’s practices with respect to the Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Product privacy data sheets associated with a particular BlackBerry Solution provide additional information about BlackBerry’s Processing of your personal data in relation to that particular BlackBerry Solution (“Privacy Data Sheets”) and are available on the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may provide translations of the English language version of this Privacy Policy and supporting resources for your convenience. In the event of any conflict between the English language version and the translation, the \",\"type\":\"text\"},{\"text\":\"English language version\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice\",\"uuid\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" shall prevail.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy covers the following topics:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Why we collect and use your personal 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data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#5-sharing-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information sharing to support Third-Party Offerings\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#6-information-sharing-to-support-third-party-offerings\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"International transfers of your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#7-international-transfers-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we protect your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#8-how-we-protect-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How long we store your personal 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BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#11-service-related-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data rights\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#12-your-personal-data-rights\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures for California residents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#14-additional-disclosures-for-california-residents\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Colorado, Connecticut, Utah and Virginia\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#15-additional-disclosures-regarding-colorado-connecticut-utah-and-virginia\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Nevada\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#16-additional-disclosures-regarding-nevada\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding EEU/UK personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#17-additional-disclosures-regarding-eeauk-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Updates to our Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#19-updates-to-our-privacy-policy\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Links:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Sales, Support and License Agreements\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal\",\"uuid\":\"f67755bb-17d2-4d91-b0cd-a75d334105fd\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions Subprocessors\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/subprocessors\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Product Privacy Data Sheets\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Customer DPA\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/a6563b50c9/blackberry-customer-dpa.pdf\",\"uuid\":116770726050172,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"asset\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"1. Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as 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our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Fraud Prevention, Security and Compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of our products, services, and data\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$85\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$86\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Personal Data We Collect\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Over the past 12 months, we may have collected the following personal data from California residents:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identifiers or other elements of personal data under \",\"type\":\"text\"},{\"text\":\"California Civil Code Section 1798.80\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.80.\u0026\u0026lawCode=CIV\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" such as those described in “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Commercial information about products or services as described in “\",\"type\":\"text\"},{\"text\":\"When using our products, software and services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internet activity when you interact with BlackBerry’s website as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Approximate geolocation data such as IP address as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Inferences drawn from any of the information identified above.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For information on how we collect your personal data and the uses of the personal data, please refer to the “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section above.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How We Disclose, Share or Sell Your Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Disclosures.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data with third parties for a business or commercial purpose. In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. 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If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. 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If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. 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They Fail Between Them.\",\"featureItems\":[{\"_uid\":\"0ab4e0f4-43a7-4fce-bb05-4ca4b0f91355\",\"icon\":{\"id\":144323923518544,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/48x48/1b00f8ca5e/check-mark8-red.svg\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"component\":\"featureItemIcon\",\"primaryText\":\"Every Agency Sees Its Own Picture, No One Sees the Full One\",\"secondaryText\":\"Without a common operational view, decisions get made on partial information. 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What’s more, \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"effective communication is only half the solution for resilience under pressure. The other half is action. 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For those managing the world’s most sensitive missions, anything less than a certified, validated standard is an unacceptable risk.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Beyond Encryption: The Shift to Total Communications Integrity\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"While encryption protects the content of a message, it does not necessarily protect the platform itself or the identities of those using it. Mission-certified systems are built on the principle of \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"total communication integrity\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\". This means securing every layer of the environment:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Continuous Identity Verification:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Moving beyond one-time logins to ensure that every participant is exactly who they claim to be, every time they connect.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Infrastructure Sovereignty:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Ensuring organizations maintain total control over their data, infrastructure, and encryption keys, preventing unauthorized third-party access or jurisdictional overreach.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Metadata Protection:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Concealing not just what is being said, but who is talking, when, and from where, to prevent pattern analysis by adversaries.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Command and Coordination During Incidents: Unifying Critical Operations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Secure messaging is the foundation of protecting high-stakes critical operations. But when disasters strike, emergencies unfold, or security incidents occur, organizations need more than encrypted channels. They need unified critical operations capabilities that enable coordinated action across teams, agencies, and jurisdictions, replacing fragmented tools like email threads and spreadsheets with an intelligent command platform for a single, orchestrated source of truth.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Centralized Intelligence:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Consolidating alerts, personnel status, integrated systems, and bidirectional field intelligence into one platform.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Federated Command Structures:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Enabling seamless coordination across different agencies, jurisdictions, and organizational boundaries during large-scale incidents.\",\"type\":\"text\"},{\"text\":\"  \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Complete Operational Loops:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Enabling orchestrated operations through a continuous loop of information, understanding, and coordinated action across teams, agencies, and systems with clear authority and timing.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Real-Time \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"Situational Awareness\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/glossary/situational-awareness\",\"uuid\":\"c0ea467f-d51c-447c-ab32-0c02fc06a6dd\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"bold\"}]},{\"text\":\":\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Utilizing integrated maps and geofencing to ensure all participants see the same information in real time.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Role of Independent Validations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most significant differentiator for mission-certified systems is independent validation from global authorities. In sectors where failure is not an option — such as defense, government, and critical infrastructure — certifications from leading agencies serve as the definitive benchmark for trust.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Common Criteria (CC):\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" This international standard provides an objective evaluation of a product’s security claims. A high-level CC certification (such as EAL4+) proves that a system’s hardware and software have undergone rigorous testing of their cryptographic implementations and access controls.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"NIST/FIPS 140-2:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Validation from the National Institute of Standards and Technology (NIST) ensures that the encryption modules used meet the stringent requirements of the U.S. federal government.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CISA and NSA CSfC:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Guidance and certifications from the Cybersecurity and Infrastructure Security Agency (CISA) and the National Security Agency (NSA) help identify platforms capable of protecting the most sensitive \\\"secret\\\" and \\\"top secret\\\" information.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Resilience Under Pressure\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Mission-certified communications must also demonstrate \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"platform resilience\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\". When commercial networks fail during natural disasters or coordinated attacks, mission-critical systems must remain operational with \\\"five nines\\\" (99.999%) uptime achieved through:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Built-in Redundancy:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Multiple failover mechanisms that prevent single points of failure.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Priority Access:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" The ability for responders and key officials to maintain connectivity even when public networks are overloaded.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Hardened Infrastructure:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" Systems designed to operate in air-gapped or sovereign-managed environments, isolated from the vulnerabilities of the public internet.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Future of High-Stakes Operations\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As we look toward a future dominated by AI and quantum computing, when autonomous agentic AI can independently execute attacks as “virtual hackers” and current public-key encryption becomes obsolete, the stakes for communication will only rise. Organizations must ask if their tools are certified for the mission because “secure” isn’t enough.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Choosing a platform backed by independent, world-class validations ensures that when the mission depends on it, your communications will be secured and unified.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"The Mission-Critical Standard: Why Mission-Certified Communications are the Future of High-Stakes Operations\",\"featureImage\":{\"id\":144331709987084,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/680x452/b95c0254aa/mission-critical-standard.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"Mission-certified communications deliver secure, unified support in high-stakes operations.\",\"publicationDate\":\"2026-02-19 00:00\"}],\"seoDescription\":\"The shift toward mission-certified communications represents a move from “good enough” security to operational certainty. 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Back in September 2025, \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/blog/bsi-certification-blackberry-uem\",\"uuid\":\"7f47e0f7-5642-47c4-ad73-3840afa6fc92\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/blog/bsi-certification-blackberry-uem\",\"uuid\":\"7f47e0f7-5642-47c4-ad73-3840afa6fc92\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"oklch(0.424 0 0)\"}},{\"type\":\"superscript\"}]},{\"text\":\" UEM received Germany's Federal Office for Information Security, BSI certification for managing Apple indigo devices \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/blog/bsi-certification-blackberry-uem\",\"uuid\":\"7f47e0f7-5642-47c4-ad73-3840afa6fc92\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"oklch(0.424 0 0)\"}}]},{\"text\":\"—\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\" hardened Apple devices with specialized security configurations for government use. \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0A0A0A\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These announcements mark meaningful moments for government mobility. But they also draw attention to a distinction that senior decision-makers cannot afford to overlook: a certified device and a certified communications system are fundamentally different things. Conflating the two creates a security gap that adversaries are ready to exploit. Recognizing what each certification actually covers, and where they end, is the important takeaway from both announcements.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related Reading: \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\"Trust Without Borders: How BSI Certification Reinforces the Global Impact of BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/blog/bsi-certification-blackberry-uem\",\"uuid\":\"7f47e0f7-5642-47c4-ad73-3840afa6fc92\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"What NATO’s Apple Approval Actually Means\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Earning NATO approval means the Apple device meets baseline requirements for handling classified information in eligible environments. This is a legitimate achievement. Modern smartphone hardware has matured significantly, and NATO's approval reflects that progress.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"However, the strictest frameworks for true secure communications do not stop at the device. They account for the entire communications chain; how messages move across networks, how encryption is implemented and governed, how identities are verified, and how operational policies are enforced across entire fleets of users and devices.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A device can pass hardware evaluation and still leave sensitive communications exposed if the surrounding communications infrastructure is ungoverned, uncertified, or built on consumer-grade software.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"So while devices may be approved NATO approved within indigo, the management of those devices must also meet certification standards. BlackBerry® UEM, via NIAP Common Criteria and NATO Restricted alignment, supports truly secure communications.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Gap Between the Endpoint and the System\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consider what happens when a sensitive communication takes place: A message originates on a device, travels across a network, passes through encryption layers managed by a third-party provider, and arrives at another endpoint. At every stage, there are questions that device certification alone cannot answer, including:\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Who verified the identity of each participant before the conversation began?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How is metadata, call timing, frequency and sender location protected from interception and analysis?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Where are encryption keys stored, and who controls them?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What happens if a device is lost or compromised mid-operation?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How does an administrator revoke access instantly across the entire fleet?\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These are not hypothetical concerns. The \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"2024 Salt Typhoon espionage operation\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/glossary/salt-typhoon\",\"uuid\":\"a876273d-b1aa-47e5-84e1-5ad86c27e0a0\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\" demonstrated how deeply adversaries can infiltrate telecommunications networks, gaining access to sensitive communications among government officials and military personnel through infrastructure vulnerabilities — not device-level weaknesses.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Similarly, the \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"SignalGate\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/glossary/signalgate\",\"uuid\":\"9fbba59a-bb95-4d16-b5d6-08a2e9e7c9d1\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\" incident exposed classified information not because of a device flaw, but because a consumer-grade messaging application lacked the identity validation and access controls required for high-stakes operational environments.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A trusted device running an ungoverned application, connected to infrastructure outside organizational control, does not constitute a secure communications system.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"What Secure Government Communications Actually Require\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Securing communications for national security, defense, and critical infrastructure demands protection at every layer, not just the endpoint. The distinction matters because each layer represents a potential point of failure.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"End-to-End Encryption\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/glossary/end-to-end-encryption\",\"uuid\":\"3c8c0bbb-7acd-4578-a732-ae21c2a9690c\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" for Voice and Messaging\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"type\":\"hard_break\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"Encryption must extend beyond message content. Metadata, who is communicating, when, how frequently, and from where, can reconstruct patterns of operation, expose organizational structure, and identify high-value targets. Secure government communications conceal these patterns, not just the content of messages themselves.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Strict Identity Validation\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"type\":\"hard_break\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"Every participant in a sensitive conversation must be verified through cryptographic credentials tied to their role and clearance. Open registration models, where users join with a phone number or username, have no place in mission-critical environments. The SignalGate incident made this point clearly: without enrollment controls and access governance, unauthorized participants can enter classified conversations through simple human error.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Mobile Device Security and Policy Enforcement\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"type\":\"hard_break\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"Sensitive data must reside in secure containers on mobile devices, isolated from personal applications and protected with encryption at rest. Administrators must retain the ability to revoke access instantly if a device is lost or becomes non-compliant, removing operational data from the device even if it is not under direct management.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sovereign Control Over Infrastructure\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"type\":\"hard_break\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"Government organizations cannot accept communications infrastructure governed by foreign jurisdictions or third-party providers. Platforms such as Microsoft Teams, Zoom, and WhatsApp store encryption keys externally, creating legal exposure under instruments like the U.S. Cloud Act and subjecting communications to foreign jurisdiction laws. True sovereignty requires the ability to deploy on-premises, in air-gapped environments, or in sovereign-managed clouds — with encryption keys generated, stored, and managed exclusively by the customer organization.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Independent Certification of the Entire System\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"Device certification and communications platform certification serve fundamentally different purposes. NIAP Common Criteria certification (EAL4+) and specifically NATO’s Information Assurance Product Catalogue (NIAPC) including alignment with NATO Restricted requirements, is the baseline for evaluating secure communications systems, covering not just hardware, but also the communications application, cryptographic modules, key management infrastructure, identity controls, and operational governance.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional frameworks such as NSA CSfC, FedRAMP High, NATO listings, and BSI validation extend this assurance across deployment models and threat environments. Together, they validate the full communications stack — not just the endpoint — because a device can pass hardware evaluation and still leave sensitive communications exposed if the surrounding infrastructure is ungoverned or uncertified.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Why Certifications Must Cover the Communications Layer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"superscript\"}]},{\"text\":\" SecuSUITE\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"superscript\"}]},{\"text\":\" provides end-to-end encrypted voice and messaging validated to both NATO-listed and BSI-approved standards. BlackBerry UEM is BSI-certified and delivers centralized management, secure provisioning, and policy enforcement across entire device fleets.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Together, they form a certified communications platform that protects operations regardless of the device used to access it.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This matters because government procurement decisions often focus on visible hardware. Devices are tangible, familiar, and relatively straightforward to evaluate. Communications infrastructure is less visible but operationally more consequential. An agency equipping personnel with approved devices is taking a sound step. Stopping there leaves the communications layer — the actual path of sensitive information — subject to risks the device certification was never designed to address.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The Right Question to Ask\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"NATO’s approval of Apple indigo is a positive development. It expands the options available to government organizations seeking certified hardware and demonstrates that modern mobile devices can meet stringent baseline requirements. Agencies operating in classified environments benefit when the pool of certified hardware grows.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The question government and critical infrastructure leaders should ask, however, is not only whether their devices are certified. The more apt question is whether their communications system — the software, the encryption infrastructure, the identity governance, the deployment model, the metadata controls, and the operational policies — meets the same standard.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A secure device enables government mobility. A secure communications platform enables government operations. Both matter, but they are not interchangeable.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Building Operational Trust Beyond the Endpoint\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Confidence in secure communications must rest on independent, third-party validation of the entire system. For governments and critical infrastructure operators, certifications from authorities such as BSI provide assurance that technologies have been rigorously evaluated for high-risk environments — not merely reviewed against marketing claims.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry has held these certifications across multiple jurisdictions for decades, undergoing ongoing security testing, red-team exercises, and supply-chain audits to maintain them. That sustained validation is not simply a compliance exercise. It is the foundation upon which organizations build operational trust when the stakes leave no room for uncertainty.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Apple's device approval reflects a maturing mobile security landscape. It should prompt organizations to assess whether their communications infrastructure is keeping pace — and whether the system protecting their most sensitive conversations holds the same level of validated assurance as the device in the field.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"A Secure Device Is Not a Secure Communications System\",\"featureImage\":{\"id\":159183029859515,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/6720x4480/e5a9175309/apple-iphone-indigo-nato.jpeg\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"Secure devices aren’t enough — you need a fully certified communications system.\",\"publicationDate\":\"2026-04-08 00:00\"}],\"seoDescription\":\"A secure device alone can’t protect sensitive operations; true security requires a certified, end‑to‑end communications system that governs identity, encryption, and infrastructure.\",\"supportingSections\":[]},\"slug\":\"secure-device-not-secure-communications-system\",\"full_slug\":\"secure-communications/insights/blog/secure-device-not-secure-communications-system\",\"sort_by_date\":\"2025-04-08\",\"position\":-1060,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":104952349190817,\"meta_data\":null,\"group_id\":\"f8fbfebb-174d-4069-a07e-e2c3ce5e4a58\",\"first_published_at\":\"2026-04-08T16:17:27.243Z\",\"release_id\":null,\"lang\":\"default\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"Secure Devices vs Total Communications Security\",\"hideOnMobile\":false},{\"_uid\":\"f260973f-3c89-4c19-86bb-0fdd0541b502\",\"noFollow\":false,\"component\":\"simpleNavItem\",\"destination\":{\"id\":\"a27abae4-d1da-411d-b860-369e737a40a9\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"secure-communications/insights/blog/encryption-alone-not-security-strategy\",\"story\":{\"name\":\"Encryption Alone Is Not a Security Strategy\",\"created_at\":\"2026-03-11T21:32:46.412Z\",\"published_at\":\"2026-05-13T18:08:51.721Z\",\"updated_at\":\"2026-05-13T18:08:51.755Z\",\"id\":153907881653004,\"uuid\":\"a27abae4-d1da-411d-b860-369e737a40a9\",\"content\":{\"_uid\":\"ff0e6e81-1844-4b18-95c8-3c80125c5e1e\",\"slug\":\"secure-communications/insights/blog/encryption-alone-not-security-strategy\",\"topic\":[],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[],\"seoImage\":{\"id\":153943184821402,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/5546x3614/1a8c9b73c1/encryption-alone-not-security.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[],\"component\":\"articlePage\",\"pageTitle\":\"Encryption Alone Is Not a Security Strategy\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"How a Security Vulnerability Exploit Bypasses Encryption\\\",\\n\\\"description\\\": \\\"Dutch intelligence has confirmed what enterprise security architects have long understood: consumer-grade messaging apps, regardless of their encryption implementation, are structurally unfit for sensitive government and military communications.\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/encryption-alone-not-security-strategy\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2026-03-11\\\",\\n\\\"dateModified\\\": \\\"2026-04-24\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"51b98c50-a566-49fc-a7ac-153c746b19dc\",\"author\":[\"10c013de-c939-4b28-adf5-918710a9a9ab\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Dutch intelligence has confirmed what enterprise security architects have long understood: consumer-grade messaging apps, regardless of their encryption implementation, are structurally unfit for sensitive government and military communications. The reason is not cryptography. It is the complete absence of verified identity and controlled device enrollment.\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"type\":\"hard_break\"},{\"text\":\"A Global Campaign. Consumer Apps. Predictable Results.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"On March 9, 2026, the Netherlands’ Military Intelligence and Security Service (MIVD) and General Intelligence and Security Service (AIVD) issued a \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"joint advisory\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://english.aivd.nl/documents/2026/03/09/cybersecurity-advisory.-phishing-via-messaging-apps-signal-and-whatsapp\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\" confirming a large-scale, coordinated Russian state campaign to compromise accounts on consumer-grade messaging apps used by government officials, civil servants, military personnel, and journalists. Dutch government employees are confirmed victims.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The technical method is precise and low-noise: social engineering, not zero-days. Attackers impersonated the support teams of these consumer platforms, contacting targets directly with fabricated warnings of “suspicious activity” or “possible data leaks.” Targets who responded were manipulated into surrendering SMS verification codes and PIN numbers — handing over complete account access without a single line of malware deployed.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In a second technique, attackers exploited device-linking features designed for user convenience — functions that allow accounts to be accessed from a secondary device such as a laptop. Once abused, this grants access to historical message archives, with victims frequently unaware they had been compromised. Both techniques share a single root cause: consumer-grade messaging apps authenticate users with a phone number and a code. There is no verified identity. There is no controlled device enrollment. The door is built into the product.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"blockquote\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"“Despite their end-to-end encryption option, consumer messaging apps should not be used as channels for classified, confidential or sensitive information.”\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#222222\"}},{\"type\":\"italic\"}]},{\"type\":\"hard_break\"},{\"text\":\"— Vice-Admiral Peter Reesink, Director, Dutch Military Intelligence (MIVD)\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#1F3A5F\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"type\":\"hard_break\"},{\"text\":\"The Identity and Device Gap No One Wants to Name\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This campaign did not break encryption. It did not require a zero-day vulnerability. It required nothing more than a phone number, an SMS message, and a target who had no reason to suspect that their messaging platform had no way to verify who was asking for access.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consumer-grade messaging apps are designed for mass-market adoption. Authentication is frictionless by design: a phone number, a one-time SMS code, and an optional PIN. Device enrollment is self-service: users can link secondary devices by scanning a QR code. Account recovery flows exist specifically to allow access without the original device. Every one of these features is a correct product decision for a billion-user consumer application. Every one of them is an unacceptable security gap in a classified or sensitive communications environment.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"type\":\"hard_break\"}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Attack 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impersonation\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Exploitation Method\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#2C5282\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Phishing for SMS verification codes and PIN numbers — credentials consumer apps depend on by design\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Secondary Technique\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#2C5282\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Abuse of secondary-device linking features using malicious QR codes\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Root Failure\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#2C5282\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No device verification, no identity binding, no administrative session control\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Affected Data\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#2C5282\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Active sessions, group chats, and complete historical message archives\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Detection Difficulty\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#2C5282\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"High — victims frequently unaware the account had been linked to a hostile device\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Threat Actor\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#2C5282\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Russian state-backed APTs (confirmed by Dutch MIVD and AIVD, March 2026)\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This is not an isolated incident. In 2025, \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"Google Threat Intelligence documented Russian actors deploying identical tactics\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://cloud.google.com/blog/topics/threat-intelligence/threats-to-defense-industrial-base\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\" against Ukrainian military personnel, embedding malicious QR codes inside phishing pages crafted to resemble official military applications. The Dutch advisory confirms these same TTPs are now being deployed against NATO government targets at scale. Threat actors involved include APT44 (Sandworm) and UNC5792, operating under direct Russian state direction.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"type\":\"hard_break\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Identity and Device Verification Are Not Features. They Are Prerequisites.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A secure communications implementation has two non-negotiable layers. The first is channel security: \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"end-to-end encryption \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/insights/glossary/end-to-end-encryption\",\"uuid\":\"3c8c0bbb-7acd-4578-a732-ae21c2a9690c\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"that protects message content in transit and at rest. Consumer-grade messaging apps have largely solved this layer. The second layer — the one that was exploited in the Dutch advisory — is identity and device integrity: cryptographic assurance that the person sending a message is who the organization verified them to be, on a device the organization controls.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Without both layers, channel encryption is a locked door with the key left outside. The Dutch breach did not require breaking the lock. It required asking someone to hand over the key, and a system that had no way to tell whether the request was legitimate.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"The Two-Layer Security Requirement\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#1F3A5F\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Layer 1\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#222222\"}},{\"type\":\"bold\"}]},{\"text\":\" — Channel Security: End-to-end encryption with enterprise key ownership. Message content protected in transit and at rest, with cryptographic keys that never leave the organization’s control.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#222222\"}}]},{\"text\":\"  \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Layer 2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#222222\"}},{\"type\":\"bold\"}]},{\"text\":\" — Identity and Device Integrity: Cryptographically verified user identity bound to an enterprise-managed device. No enrollment without administrative authorization. No access without both factors present.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#222222\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Secure Communications Is the Mission-Critical Standard\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications was built to close both layers. The attack surface exploited in the Dutch advisory does not exist inside the BlackBerry solution’s architecture because the structural conditions that enabled it — self-service device enrollment, SMS-based authentication, consumer account recovery flows — were never introduced.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"01\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cryptographic Identity Verification\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}},{\"type\":\"bold\"}]},{\"text\":\" Foundation Layer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#1F3A5F\"}},{\"type\":\"italic\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Every user in BlackBerry Secure Communications is enrolled with a cryptographic identity credential issued and managed by the enterprise. Authentication is not based on a phone number or a one-time SMS code. There is no credential an attacker can phish, because no such credential exists in the authentication pathway. Identity is verified at enrollment and re-verified at every session.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"02\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enterprise-Controlled Device Enrollment\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}},{\"type\":\"bold\"}]},{\"text\":\" Foundation Layer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#1F3A5F\"}},{\"type\":\"italic\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Devices are enrolled into BlackBerry Secure Communications only through an enterprise-authorized provisioning process. No user can self-enroll a secondary device. No QR code scanned outside the provisioning workflow can link a device to an account. The entire category of device-linking abuse — the second technique used in the Dutch campaign — is structurally impossible.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"03\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Session Binding and Continuous Device Attestation\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"italic\"}]},{\"text\":\"Foundation Layer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#1F3A5F\"}},{\"type\":\"italic\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Active sessions are bound to the verified device. If a device is replaced, lost, or behaves anomalously, the session is invalidated. Continuous attestation ensures that a verified device cannot be silently replaced mid-session. Administrators receive alerts on anomalous device activity and can terminate sessions remotely in real time.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"04\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"End-to-End Encryption with Enterprise Key Ownership\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Encryption keys are generated and managed within the enterprise boundary — not by a third-party consumer platform. There is no external key management party whose support team can be impersonated, because key authority never leaves the organization. Organizations retain full cryptographic control and can enforce key rotation, revocation, and audit policies.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"05\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administrative Audit, Access Control, and Remote Wipe\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Every enrollment, session, device link, and access event is logged and auditable by enterprise administrators. Role-based access controls govern who can communicate with whom. Compromised or lost devices can be wiped remotely. The prolonged silent access that defined the Dutch breach — victims unaware for days or weeks — is difficult to persist inside an environment with full administrative visibility.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"06\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No Consumer Cloud Infrastructure Dependency\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Secure Communications does not route data through consumer cloud infrastructure or third-party servers. Message data remains within the organization’s control boundary. There is no consumer account recovery flow to abuse, no external support operation to impersonate, and no platform policy change that can alter the organization’s security posture without its explicit authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":\"center\"},\"content\":[{\"text\":\"07\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"white\"}},{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"FIPS 140-2 Validated Cryptography and Sovereign Deployment\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}},{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For government and defense deployments, BlackBerry Secure Communications supports FIPS 140-2 validated cryptography and on-premise or sovereign cloud deployment. Security posture is governed by the organization, not by a consumer platform’s product roadmap or terms of service.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\" \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}},{\"type\":\"subscript\"}]},{\"type\":\"hard_break\"},{\"text\":\"The Standard Is Changing. The Gap Remains.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The MIVD director’s statement is the clearest official guidance the security industry has received in years. Consumer-grade encrypted messaging is not a substitute for enterprise-grade secure communications. The Dutch advisory does not represent a new attack. It represents the inevitable, predictable outcome of deploying tools built for consumer usability in environments that require adversarial resistance.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The attack surface is not a vulnerability that will be patched. It is an architectural characteristic of consumer-grade messaging apps that cannot be removed without destroying the usability that makes them viable as consumer products. Organizations that require secure communications for classified, sensitive, or operationally critical information need a platform designed from the ground up for that requirement, with verified identity and controlled device enrollment as foundational, non-optional layers.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Consumer-grade messaging apps encrypt the channel. \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}}]},{\"text\":\"They do not verify the person. They do not control the device. Those two gaps are not edge cases — they are the attack. The question for every organization handling sensitive communications is whether those gaps are acceptable. \",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"\"}}]},{\"text\":\"For the Dutch government employees whose accounts were compromised in March 2026, the answer arrived before the question was asked.\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#0D0D0D\"}}]}]}]},\"component\":\"blogArticleU\",\"primaryText\":\"Encryption Alone Is Not a Security Strategy\",\"featureImage\":{\"id\":153943184821402,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/5546x3614/1a8c9b73c1/encryption-alone-not-security.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"secondaryText\":\"Consumer apps lack identity and device controls, risking sensitive data.\",\"publicationDate\":\"2026-03-11 00:00\"}],\"seoDescription\":\"Dutch intelligence has confirmed what enterprise security architects have long understood: consumer-grade messaging apps, regardless of their encryption implementation, are structurally unfit for sensitive government and military communications.\",\"supportingSections\":[{\"_uid\":\"94e15578-8b27-43fd-828e-5ab2169c96f6\",\"component\":\"globalPageSection\",\"referencedPageSection\":[\"4c09afbb-d653-423e-bd85-0273873e2daf\"]}]},\"slug\":\"encryption-alone-not-security-strategy\",\"full_slug\":\"secure-communications/insights/blog/encryption-alone-not-security-strategy\",\"sort_by_date\":\"2026-03-11\",\"position\":-1020,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":104952349190817,\"meta_data\":null,\"group_id\":\"3ed0d4bf-4ae7-4ccf-bfdb-18f3f89a14b3\",\"first_published_at\":\"2026-03-11T04:00:00.000Z\",\"release_id\":null,\"lang\":\"default\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"E2EE’s Shortcomings\",\"hideOnMobile\":false},{\"_uid\":\"d48346a4-e8db-4162-bd1c-8c8c1271d870\",\"noFollow\":false,\"component\":\"simpleNavItem\",\"destination\":{\"id\":\"04bf5aa4-27c6-452c-b518-d49bcbaae3ce\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"secure-communications/insights/blog/cmmc-2-0-compliance\",\"story\":{\"name\":\"Beyond Checking the Boxes: Why CMMC 2.0 Compliance Depends on a Foundation of Secure Communications\",\"created_at\":\"2025-12-17T19:01:53.834Z\",\"published_at\":\"2026-05-13T18:10:36.193Z\",\"updated_at\":\"2026-05-13T18:10:36.242Z\",\"id\":124143672714672,\"uuid\":\"04bf5aa4-27c6-452c-b518-d49bcbaae3ce\",\"content\":{\"_uid\":\"93b54ca5-7088-46d4-a391-5f4f7a1f734a\",\"slug\":\"secure-communications/insights/blog/cmmc-2-0-compliance\",\"topic\":[\"certifications\",\"compliance-and-regulation\"],\"noIndex\":false,\"website\":\"0ed5aaad-038e-41bc-89a5-f4b677331ad8\",\"category\":\"articles\",\"industry\":[\"law-enforcement-emergency-services-and-public-safety\",\"government-and-public-sector\"],\"seoImage\":{\"id\":131936217403253,\"alt\":\"\",\"name\":\"\",\"focus\":\"\",\"title\":\"\",\"source\":\"\",\"filename\":\"https://a.storyblok.com/f/286245462458556/1111x694/6d4239bd99/checkpoint-blog-u.webp\",\"copyright\":\"\",\"fieldtype\":\"asset\",\"meta_data\":{},\"is_external_url\":false},\"solution\":[\"blackberry-secure-communications\",\"blackberry-athoc\",\"blackberry-secusuite\",\"blackberry-uem\",\"bbm-enterprise\"],\"component\":\"articlePage\",\"pageTitle\":\"Beyond Checking the Boxes: Why CMMC 2.0 Compliance Depends on a Foundation of Secure Communications\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"Article\\\",\\n\\\"headline\\\": \\\"Beyond Checking the Boxes: Why CMMC 2.0 Compliance Depends on a Foundation of Secure Communications\\\",\\n\\\"description\\\": \\\"The landscape of government contracting is undergoing a profound transformation through CMMC 2.0. Starting November 10, 2025, DoW contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts. \\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/secure-communications/insights/blog/cmmc-2-0-compliance\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"datePublished\\\": \\\"2025-10-27\\\",\\n\\\"dateModified\\\": \\\"2026-01-12\\\",\\n\\\"author\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n},\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry Secure Communications\\\"\\n}\\n}\",\"isPrintable\":false,\"isProtected\":false,\"articleSection\":[{\"_uid\":\"cd265c8f-da01-4b3b-b4ad-89f54df7f182\",\"author\":[\"10c013de-c939-4b28-adf5-918710a9a9ab\"],\"formID\":\"blog-subscribe\",\"bodyText\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The landscape of government contracting is undergoing a profound transformation with the roll out of the updated Cybersecurity Maturity Model Certification, or CMMC 2.0. Starting November 10, 2025, Department of War (DoW) contracting officers will begin including the CMMC contract clause (DFARS 252.204-7021) in an increasing number of new solicitations and contracts.  \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"No longer a recommendation, strict cybersecurity measures are now a mandatory prerequisite for any organization handling Controlled Unclassified Information (CUI). The key requirement for CMMC 2.0 Level 2 (Advanced) is the thorough implementation of the protections outlined in NIST Special Publication (SP) 800-171 Rev. 2.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Adhering to the requirements of CMMC 2.0 Level 2 means embedding security into every aspect of an operation. While the framework’s 110 NIST SP 800-171 controls may seem daunting, secure communications consistently emerge as a critical vulnerability.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With its decades of experience securing government and enterprise communications, BlackBerry stands out as an indispensable partner, providing the foundational tools that do not just help with CMMC 2.0, but make it truly achievable.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"_____________________________________________________________________________________________________________\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Listen Now\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/critical-briefings\",\"uuid\":\"239189a0-99dd-44bd-b42b-d2de1473f520\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"bold\"}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Tune in to Episode 1 of the Critical Briefings podcast — learn how to achieve CMMC 2.0 certification. \",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/critical-briefings\",\"uuid\":\"239189a0-99dd-44bd-b42b-d2de1473f520\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"_____________________________________________________________________________________________________________\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The CMMC 2.0 Imperative: Protecting Controlled Unclassified Information (CUI) Everywhere\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At its core, CMMC 2.0 Level 2 mandates the protection of CUI wherever it resides, whether it is stored on a server, processed on a laptop, or, crucially, transmitted via email, voice call, or instant message. These controls are about more than just protecting physical servers; they secure the flow of sensitive information across an increasingly distributed and mobile workforce. Each interaction and communication is a potential vector for a breach if not adequately secured.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As such, the CMMC 2.0 Level 2 framework explicitly demands compliance measures for:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access Control (AC):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Who can communicate with whom, and under what conditions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identification and Authentication (IA):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Verifying the identity of every participant in a communication.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"System and Communications Protection (SC):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Ensuring the confidentiality and integrity of CUI during transmission.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Media Protection (MP):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Preventing unauthorized disclosure of CUI from communication platforms.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Audit and Accountability (AU):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Plan for, detect and respond to cyberattacks or security breaches by maintaining records of all communications for compliance and incident investigation.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Achieving these levels of control is where BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" Secure Communications becomes not just beneficial, but fundamentally necessary.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry: The Foundation for CMMC 2.0 Communication Security\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry's approach to secure communications is rooted in a \\\"security-first\\\" philosophy that aligns perfectly with the stringent requirements of CMMC 2.0. Let's break down how our Secure Communications solutions address the core challenges:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"1. End-to-End Encryption: The Bedrock of CUI Protection\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most direct way BlackBerry supports CMMC 2.0 is through its unparalleled commitment to \",\"type\":\"text\"},{\"text\":\"end-to-end encryption (E2EE) that also protects metadata\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" SecuSUITE\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" uses FIPS 140-2 compliant modules to provide validated end-to-end encryption for voice calls, texts, file transfers, and more. This is critical for the \",\"type\":\"text\"},{\"text\":\"System and Communications Protection (SC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"Media Protection (MP)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" domains.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CUI in Transit:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" When classified information is discussed over a call or shared via message, BlackBerry E2EE allows only the intended recipients to access the content. Even if intercepted, the information remains unintelligible to unauthorized parties, directly fulfilling the requirement to protect CUI while \",\"type\":\"text\"},{\"text\":\"in transit\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Loss Prevention (DLP):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Within the secure environments provided by BlackBerry\",\"type\":\"text\"},{\"text\":\"®\",\"type\":\"text\",\"marks\":[{\"type\":\"superscript\"}]},{\"text\":\" UEM, robust DLP features enable cryptographic separation of the work environment to prevent CUI from being copied, pasted, screenshotted, or exported to unsecured applications. This directly addresses Media Protection requirements, stopping accidental or malicious data exfiltration from communication channels.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"2. Assured Identity and Access: Knowing Who You're Talking To (AC, IA)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 places a heavy emphasis on knowing \",\"type\":\"text\"},{\"text\":\"who\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" is accessing CUI and \",\"type\":\"text\"},{\"text\":\"who\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" is communicating it. BlackBerry Secure Communications solutions excel here:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Multi-Factor Authentication (MFA):\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Access to BlackBerry secure applications and containers protected by strong MFA are a non-negotiable for \",\"type\":\"text\"},{\"text\":\"Identification and Authentication (IA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". This ensures that even if credentials are compromised, unauthorized individuals cannot gain access to CUI-related communications.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Cryptographic Identity Verification:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry SecuSUITE goes beyond simple authentication to use \",\"type\":\"text\"},{\"text\":\"cryptographic identity verification\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for all call participants. This high-assurance method ensures that \\\"person X\\\" on the call is verifiably \\\"person X,\\\" preventing impersonation – a critical control for environments handling sensitive national security information.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Granular Access Controls:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry UEM allows administrators to define \",\"type\":\"text\"},{\"text\":\"role-based access controls (RBAC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", dictating who can use which communication tools and access specific CUI-related applications based on their role and clearance. This directly supports the \",\"type\":\"text\"},{\"text\":\"Access Control (AC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" domain.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"3. Auditability and Accountability: The Paper Trail of Compliance (AU)\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 Level 2 mandates comprehensive audit trails for all system activities involving CUI. This is where the accountability requirement of CMMC and BlackBerry solutions come together seamlessly.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Tamper-Proof Logs:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry Secure Communications suite meticulously log all relevant events – call initiation, message sending, file sharing, policy changes, and access attempts. These logs are designed to be \",\"type\":\"text\"},{\"text\":\"tamper-proof\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", providing an immutable record for auditing.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Centralized Visibility:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Administrators gain centralized visibility into communication activities within their secure domain, making it easier to monitor compliance, investigate security incidents, and generate the necessary reports for CMMC audits, directly addressing \",\"type\":\"text\"},{\"text\":\"Audit and Accountability (AU)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" requirements.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"4. Securing the Digital Workplace: Protecting CUI on Every Endpoint\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Beyond communications, the modern workforce is mobile. Laptops, smartphones, and tablets are often the primary tools for collaboration. BlackBerry UEM secures the digital workplace that encompasses communications, email, documents, and business applications within a secure container on any device, be it corporate-owned or BYOD.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device Posture and Compliance:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" UEM allows only compliant devices (e.g., those with up-to-date patches, encryption enabled) to access CUI.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Data Isolation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" By creating a secure \\\"work persona\\\" on a device with cryptographic separation between work and personal environments, CUI and secure communications are isolated from personal apps and data, preventing accidental data leakage and significantly mitigating risks in mobile environments.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"The BlackBerry Advantage: Experience and Trust\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government contractors face immense pressure to achieve CMMC 2.0 compliance, often with limited resources. Relying on solutions from a company with a proven track record in high-stakes government security offers a distinct advantage:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Government-Grade Security:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" BlackBerry has a long-standing history of securing some of the world's most sensitive government communications. BlackBerry Secure Communications solutions are engineered and certified to meet the most rigorous government security standards (e.g., FIPS 140-2, Common Criteria, FedRAMP). This pre-built assurance significantly de-risks the CMMC journey.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Integrated Solutions:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Instead of cobbling together disparate tools that may not integrate seamlessly, BlackBerry offers a comprehensive suite of solutions that work together, reducing complexity and potential security gaps.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Focus on the User Experience:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" While highly secure, BlackBerry Secure Communications solutions are designed to be intuitive, ensuring that employees adopt with ease, thereby strengthening the overall security posture of the organization.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"Secure Communications as the Cornerstone of Compliance\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 is more than a checklist; it is an opportunity to strengthen the national defense supply chain. For government contractors, achieving Level 2 compliance is non-negotiable, and the ability to conduct secure communication of CUI is vital.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Here is an overview of the key CMMC 2.0 Level 2 criteria and how \",\"type\":\"text\"},{\"text\":\"BlackBerry Secure Communications\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" solutions address the most relevant control domains:\",\"type\":\"text\"}]},{\"type\":\"table\",\"content\":[{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"CMMC 2.0 (NIST SP 800-171) Domain\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Main Criteria\",\"type\":\"text\"}]}]},{\"type\":\"tableHeader\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How BlackBerry Secure Communications Keeps You CMMC 2.0 Compliant\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Access Control (AC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Limit access to CUI to authorized users, processes, and devices (Least Privilege). Control system-level access and enforce session locks.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry UEM\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" enforces \",\"type\":\"text\"},{\"text\":\"Role-Based Access Controls (RBAC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", ensuring only authenticated and authorized users on compliant devices can access CUI applications. BlackBerry UEM provides \",\"type\":\"text\"},{\"text\":\"secure containers\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" that isolate work data from personal data and allow for \",\"type\":\"text\"},{\"text\":\"remote access revocation\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" if a device is lost or non-compliant.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identification \u0026 Authentication (IA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce Multi-Factor Authentication (MFA) for local and remote access. Implement password complexity, prevent reuse, and protect authentication data cryptographically.\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" solutions enforce \",\"type\":\"text\"},{\"text\":\"Multi-Factor Authentication (MFA)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" for accessing the secure environment and use \",\"type\":\"text\"},{\"text\":\"cryptographic identity verification\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" to authenticate every user in secure communication apps (like \",\"type\":\"text\"},{\"text\":\"BlackBerry SecuSUITE\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"), which is a high-assurance requirement.\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"System and Communications Protection (SC)\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the confidentiality of CUI at rest and in transit \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"using FIPS-validated cryptography. 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Trademarks, including but not limited to BLACKBERRY, EMBLEM Design and BBM, are the trademarks or registered trademarks of BlackBerry Limited and the exclusive rights to such trademarks are expressly reserved.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},\"component\":\"justTextSectionEE\",\"primaryText\":\"BlackBerry Limited (“BlackBerry”) Trademarks, Logos \u0026 Imagery\"}],\"isPrintable\":false,\"isProtected\":false,\"pageSections\":[],\"seoDescription\":\"Learn about BlackBerry trademarks, logos, and imagery, including permitted use guidelines and requirements for licensed partners.\",\"enableJumplinkNav\":false},\"slug\":\"trademarks\",\"full_slug\":\"corporate-website/legal/trademarks\",\"sort_by_date\":null,\"position\":-300,\"tag_list\":[],\"is_startpage\":false,\"parent_id\":116767684332510,\"meta_data\":null,\"group_id\":\"cf3e2815-520f-44ce-a7c9-8f3f478809ea\",\"first_published_at\":\"2026-01-20T20:22:54.086Z\",\"release_id\":null,\"lang\":\"default\",\"path\":\"\",\"alternates\":[],\"default_full_slug\":null,\"translated_slugs\":null,\"_stopResolving\":true}},\"displayText\":\"Trademarks\"},{\"_uid\":\"bb0bd64b-bab5-4f50-acf3-b65d899d8f5a\",\"noFollow\":false,\"component\":\"footerNavItem\",\"destination\":{\"id\":\"d1082378-c011-47ae-8aeb-8d70313d648b\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"legal/privacy-policy\",\"story\":{\"name\":\"Privacy Policy\",\"created_at\":\"2025-11-26T23:02:53.883Z\",\"published_at\":\"2026-01-20T20:22:56.595Z\",\"updated_at\":\"2026-03-26T16:41:09.524Z\",\"id\":116771118672176,\"uuid\":\"d1082378-c011-47ae-8aeb-8d70313d648b\",\"content\":{\"_uid\":\"ogtjxezqw\",\"slug\":\"legal/privacy-policy\",\"topic\":[],\"noIndex\":false,\"website\":\"10f24196-1e0d-4133-9a68-eb9c89ee7ff2\",\"category\":\"\",\"industry\":[],\"seoImage\":{\"id\":null,\"alt\":null,\"name\":\"\",\"focus\":null,\"title\":null,\"source\":null,\"filename\":\"https://a.storyblok.com/f/286245462458556/8a42bfc9cc/bb-default-thumbnail-social.png\",\"copyright\":null,\"fieldtype\":\"asset\",\"meta_data\":{}},\"solution\":[],\"component\":\"page\",\"pageTitle\":\"Privacy Policy\",\"seoScript\":\"{\\n\\\"@context\\\": \\\"https://schema.org\\\",\\n\\\"@type\\\": \\\"WebPage\\\",\\n\\\"url\\\": \\\"https://www.blackberry.com/en/legal/privacy-policy\\\",\\n\\\"name\\\": \\\"Privacy Notice\\\",\\n\\\"description\\\": \\\"Read BlackBerry’s Privacy Policy explaining how personal data is collected, used, shared, and protected across websites, products, and services.\\\",\\n\\\"inLanguage\\\": \\\"en\\\",\\n\\\"publisher\\\": {\\n  \\\"@type\\\": \\\"Organization\\\",\\n  \\\"name\\\": \\\"BlackBerry\\\"\\n}\\n}\",\"heroSection\":[{\"_uid\":\"q2a9slpab\",\"body\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Privacy Policy (“Policy”) is effective starting February 3, 2025.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy explains how BlackBerry Limited, its subsidiary companies and affiliates (“BlackBerry,” “we,” “our” or “us”) collect, use, and share your personal data and the efforts we take to respect your privacy rights. Please refer to the “\",\"type\":\"text\"},{\"text\":\"Contact Us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section for details about the BlackBerry entity responsible for the Processing of your personal data as data controller.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy also explains how our products, services and technologies use your personal data. It applies to our collection, use, transfer, storage, and disclosure (“Process” or “Processing”) of your personal data when you visit our websites, register to attend an event, download and install any of our products, including consumer and mobile versions of our products, or utilize any of our online or offline services (collectively referred to as “BlackBerry Solutions”). This Policy further describes BlackBerry’s practices with respect to the Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Product privacy data sheets associated with a particular BlackBerry Solution provide additional information about BlackBerry’s Processing of your personal data in relation to that particular BlackBerry Solution (“Privacy Data Sheets”) and are available on the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may provide translations of the English language version of this Privacy Policy and supporting resources for your convenience. In the event of any conflict between the English language version and the translation, the \",\"type\":\"text\"},{\"text\":\"English language version\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice\",\"uuid\":\"0d21eca8-84f1-4cae-bebb-404b8e00cb79\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" shall prevail.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This Policy covers the following topics:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Why we collect and use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#1-why-we-collect-and-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Legal bases BlackBerry relies upon to Process personal 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data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#5-sharing-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Information sharing to support Third-Party Offerings\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#6-information-sharing-to-support-third-party-offerings\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"International transfers of your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#7-international-transfers-of-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we protect your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#8-how-we-protect-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How long we store your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#9-how-long-we-store-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#10-marketing-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Service-related communications from BlackBerry\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#11-service-related-communications-from-blackberry\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data rights\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#12-your-personal-data-rights\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures for California residents\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#14-additional-disclosures-for-california-residents\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Colorado, Connecticut, Utah and Virginia\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#15-additional-disclosures-regarding-colorado-connecticut-utah-and-virginia\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding Nevada\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#16-additional-disclosures-regarding-nevada\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Additional disclosures regarding EEU/UK personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#17-additional-disclosures-regarding-eeauk-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Updates to our Privacy Policy\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#19-updates-to-our-privacy-policy\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Related 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Subprocessors\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/subprocessors\",\"uuid\":\"5a225aa8-98ea-458a-9ae1-1705b3bbbf79\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Product Privacy Data 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Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Customer DPA\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://a.storyblok.com/f/286245462458556/a6563b50c9/blackberry-customer-dpa.pdf\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"asset\"}}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"1. Why we collect and use your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry collects and uses your personal data for the following purposes:\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Marketing, events, and promotions\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Deliver information, including advertising, about our company and BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Allow you to register for and attend webinars, events, and conferences\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Improve the operation of our websites and effectiveness of marketing campaigns\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Administer contests, promotions, surveys and focus groups\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Deliver services, improve products and provide customer support\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Facilitate the evaluation, purchase, and delivery of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Design, develop, and understand the use of BlackBerry Solutions\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enable access to BlackBerry Solutions, download software, submit feature enhancement requests and participate in community forums\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Support your use of BlackBerry Solutions, provide technical support, and resolve issues\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Improve internal operations\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Analyze your use of BlackBerry Solutions to drive improvements\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Fraud prevention, security, and compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of BlackBerry Solutions and data\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry will only Process personal data when we have a fair and lawful basis for the activity, including:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"where you have given your consent, which you may revoke at any time with effect for the future, to Process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"as necessary to fulfill or perform a contract we enter into with you, such as when BlackBerry Solutions are installed on a computer or mobile device, and providing technical support of BlackBerry Solutions;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"when we have a legal obligation, or the Processing is in the public interest or in furtherance of a vital interest;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the Processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you request a whitepaper, register to attend a webinar, or make inquiries about BlackBerry Solutions.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"2. What we collect and how we use your personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We automatically collect and aggregate information when you visit our websites, interact with chatbots, use accounts you create to access customer support services, or \",\"type\":\"text\"},{\"text\":\"contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#18-contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\". We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our websites. We may also use this information to determine the effectiveness of content on our websites or the email messages you’ve received. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This information helps our websites work correctly, provide information about BlackBerry Solutions and supports our efforts to understand our customers’ interests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We collect the following types of information from you when you visit our websites and apps:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Device and browser information:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about the device and browser you use when visiting our websites, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Geolocation:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may derive the approximate geographic location, such as country, region, state, or city based upon the IP address of the device used when visiting our website to analyze traffic and improve performance of our site.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Browsing activity:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We collect information about how you browse our websites, including the address of referring websites, the pages you visit, how you interact with content, and the path you take through our websites.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Social media features:\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our websites allow you to share information on your social media platform of choice, such as Facebook, X, and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When requesting information or registering for an event or webinar\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may sign up to receive information about our company, BlackBerry Solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar on our website. Based on your consent, we may send you electronic communications to keep you informed of changes to BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Your personal data will be accessed by authorized BlackBerry personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about BlackBerry products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Personal data collected when registering with our support portals\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, submit customer requests, and enroll in our partner program. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When using our products, software and services\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop BlackBerry Solutions. Details on the personal data collected by specific BlackBerry Solutions are provided in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When providing professional services to our clients, BlackBerry may collect personal data from our clients, users of our clients' networks and systems, and systems that connect to our clients' networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized BlackBerry personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When you communicate with us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you contact BlackBerry to learn more about BlackBerry Solutions and obtain technical support, we may collect voice calls and related recordings and transcripts, emails and messages, interactions with chatbots available to you on our websites.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses or consumer products from us\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When purchasing training courses, consumer products and related offerings, we use PCI/DSS-compliant services provided by third-party service providers to process payments. BlackBerry does not store or have access to your payment card information.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Aggregated or anonymous data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through BlackBerry Solutions. BlackBerry may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solutions and to create and distribute reports and other materials).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To find out more about the personal data collected by BlackBerry Solutions, see the \",\"type\":\"text\"},{\"text\":\"BlackBerry Privacy Resources\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" web page.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"3. Legal bases BlackBerry relies upon to Process personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry relies upon several legal bases to Process personal data, including your consent, which is revocable, our performance of a contract that we have entered into with you, in compliance with legal obligations, protection of the vital interest of an individual, performance of an activity in the public interest, as well as our own legitimate interests as a company or those of third parties provided that these are not outweighed by your interests, rights and freedoms.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"How we apply these legal bases to the purposes described in our Privacy Policy is as 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our sales and marketing activities, and measure corporate performance\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Manage business continuity and disaster recovery operations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":6,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Fraud Prevention, Security and Compliance\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Protect the security and integrity of our products, services, and data\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Prevent fraudulent transactions, protect our intellectual property and other assets\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]},{\"type\":\"tableRow\",\"content\":[{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Enforce BlackBerry’s legal rights and ensure it meets legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null}}]},{\"type\":\"tableCell\",\"attrs\":{\"colspan\":1,\"rowspan\":1,\"colwidth\":null,\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"●\",\"type\":\"text\"}]}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"4. Sources of personal data\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information collected directly from you\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before using BlackBerry Solutions, you may be required to agree to an applicable supplemental notice that may contain additional information regarding BlackBerry’s Processing of your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you provide BlackBerry with personal data about another person, you are responsible for ensuring that you have that individual’s consent to do so or that you are otherwise legally authorized to do so.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Information from third parties\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may receive information about you from our partners you’ve engaged with, as well as information about you or your company from third-party service providers to supplement the information you provided directly to us. This enables us to provide more relevant information about our company, products and services to you.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Use of third-party cookies\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry and its partners, including advertising networks, use cookies and other tracking technologies to manage our advertising delivered on other sites. We may display targeted advertisements to you while you are using our apps, visiting other company’s websites based on information we obtain from you, or from third parties. The use of cookies is discussed in the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"5. Sharing of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, lease, or trade the personal data we collect from you. We may transfer your personal data to other BlackBerry entities for the purposes outlined in this Policy. We may provide access or transfer your personal data to authorized BlackBerry personnel, and third-party service providers, including service providers and processors as defined under the California Consumer Privacy Act and the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), respectively. This includes third-party service providers who help us market, provide support, maintain or service BlackBerry Solutions, or otherwise support our business operations.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The personal data shared with BlackBerry entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry also utilizes third-party service providers, such as advertising networks, to deliver targeted advertisements using aggregated personal data that is derived from profile data Processed by BlackBerry and provides such third-parties with general statistics relating to the advertisements delivered. Please visit “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” below for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry requires our third-party service providers to take commercially reasonable steps to safeguard your personal data, comply with applicable laws and regulations, and to not use your personal data for other purposes unless you have provided consent, or an alternative lawful basis exists to do so.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Because BlackBerry must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials. Necessary circumstances when this may occur include response to subpoenas, court orders, other legal process or as required by law or to prevent or take action regarding suspected illegal activities, fraud or software piracy, and situations involving potential threats to the physical safety of any person, or in cases where we believe our intellectual property rights may be violated. For more information, please visit \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Lawful Access Principles and other Corporate Responsibility Practices\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.blackberry.com/us/en/company/corporate-responsibility/responsibility\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\" and \",\"type\":\"text\"},{\"text\":\"BlackBerry’s Transparency Report\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/transparency-report/archive/2025/transparency-report-july\",\"uuid\":\"00f3cece-6ced-4418-b8d8-ed2d1dba44e3\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"6. Information sharing to support Third-Party Offerings\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"When you download software or utilize services provided by third parties (a “Third-Party Offering”), personal data from your computer or device or other BlackBerry Solutions may be accessed by such third parties. When you purchase or use a Third-Party Offering, such as a product, service or software, a paid content subscription service or downloaded application, BlackBerry may share certain personal data with the third-party for purposes of providing you with the Third-Party offering and your personal data will then be subject to the third-party’s privacy policy. We encourage all our users to learn about the privacy practices of such third parties before agreeing to purchase or obtain their products, services or software.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry uses contractual or other means to provide a comparable level of protection while the personal data is being Processed by our service providers. It is BlackBerry’s policy to enter into confidentiality obligations or employ other lawful data transfer mechanisms with any third-party that obtains confidential information including personal data from BlackBerry to ensure it is adequately protected.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"7. International transfers of your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$89\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers to Canada from EU based on adequacy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry is a Canadian company headquartered in Waterloo, Ontario. For lawful transfers of personal data to Canada from the European Economic Area (“EEA”) / United Kingdom of Great Britain (“UK”), BlackBerry relies on the EU’s / UK recognition of the adequacy of Canada’s Privacy law, the Personal Information and Electronic Documents Act (“PIPEDA”), as a lawful mechanism for the transfer of personal data to recipients subject to PIPEDA, which governs how BlackBerry can collect, use, and disclose personal data. Since 2001, PIPEDA has given Canada the benefit of an adequacy decision by the EU Commission. This decision is an acknowledgement by the EU Commission / UK that PIPEDA affords an adequate level of personal data protection to customers that entrust personal data to BlackBerry and allows transfers on the basis of an adequacy determination pursuant to Article 45 of the GDPR..\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Transfers under EU Standard Contractual Clauses and UK Data Transfer Addendum\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"As a Data Processor under GDPR, BlackBerry regularly executes with its EU and UK customers or customers with GDPR compliance obligations (Data Controllers) Data Protection Addenda that incorporate the current EU Standard Contractual Clauses and UK Data Transfer Addendum to ensure an adequate level of protection throughout the data Processing lifecycle. This includes BlackBerry’s use of third-party service providers, who are required to Process personal data under comparable terms and conditions.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"8. How we protect your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect all data we collect and Process, we cannot guarantee the security of any data you transmit to or from our sites, and you do so at your own risk. If you have reason to believe that your Personal Data may no longer be secure (for example, if you feel that the security of an account has been compromised), please \",\"type\":\"text\"},{\"text\":\"notify us immediately\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#contact-us\",\"uuid\":null,\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry products and services maintain certifications including ISO/IEC 27001:2013 and ISO/IEC 27018:2015. BlackBerry also undergoes AICPA Service Organization Control (SOC 2 Type 2) audits each year for specific products and services. These reports are made available to our clients and partners under a suitable non-disclosure agreement. For more details about which certifications are applicable to the product or service you are using, please see our \",\"type\":\"text\"},{\"text\":\"BlackBerry Certifications\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/secure-communications/certifications\",\"uuid\":\"0a03936b-c2fa-4326-b8e0-237a014e6e33\",\"anchor\":null,\"custom\":{},\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" page. \",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"9. How long we store your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements. With relation to personal data collected by BlackBerry Solutions, we retain information during the term of the agreement, based upon instructions provided by our customers, or for shorter periods of time as described in the applicable \",\"type\":\"text\"},{\"text\":\"Product Privacy Data Sheet\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/privacy-notice/additional-privacy-resources\",\"uuid\":\"b73aa687-05b8-41e8-8bb3-2d50020b6a2c\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" or other product or service documentation.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At the expiry of the applicable data retention periods, BlackBerry will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws. Consistent with good business practice, BlackBerry continues to evolve our controls, schedules and practices for information and records retention and destruction which apply to your personal data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"10. Marketing communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"$8a\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"An unsubscribe mechanism is included with every BlackBerry marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you. You may also update your marketing preferences at any time by going to \",\"type\":\"text\"},{\"text\":\"http://www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Please visit the section below in “\",\"type\":\"text\"},{\"text\":\"Withdrawing your consent\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#13-withdrawing-your-consent\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"“ for more information on managing marketing or commercial communications from BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"11. Service-related communications from BlackBerry\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry may also send you certain service-related communications. For example, BlackBerry may send a welcome email or message when you first activate a BlackBerry Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your BlackBerry Solutions, you may not opt-out of receiving these communications.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"12. Your personal data rights\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At BlackBerry we aim to provide the transparency you need to exercise your rights. Below you will find information on your personal data rights as well as how to make requests.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident in the EEA/UK and covered by the (UK) GDPR, BlackBerry is the Data Controller of your personal data, except where BlackBerry Solutions have been deployed within an organization, such as your workplace or business, where BlackBerry would then act as a Data Processor under the GDPR.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you are a resident of the State of California, your rights are addressed in this Policy under Your California privacy rights and BlackBerry’s practices.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the jurisdiction where you are located, you may also have the right to contact your local data protection supervisory authority to lodge a complaint against BlackBerry.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Accessing, rectifying and deleting your personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, BlackBerry will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, BlackBerry will amend your information and notify any third parties as required by applicable laws.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Upon written request, and to the extent authorized under applicable law, BlackBerry will also erase any personal data it holds about you using reasonably appropriate technical measures when:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is no longer necessary to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you withdraw your consent to Processing unless some other lawful basis exists for BlackBerry to continue to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you object to the Processing and no overriding legitimate grounds exist for BlackBerry to Process your personal data;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"the personal data has not been lawfully Processed by BlackBerry; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"you have a legal obligation imposed under EU or EU member state law to which BlackBerry is subject.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may exercise aforementioned rights at any time by notifying the BlackBerry Privacy Office at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In certain situations, and depending on applicable laws, BlackBerry may not be able to provide you a copy of your personal data it holds about you if access may adversely affect the rights and freedoms of others. For example, BlackBerry may not provide access to personal data if doing so:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would likely reveal personal data about a third-party;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"would reveal BlackBerry or third-party confidential information;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"could reasonably be expected to threaten the life or security of another individual;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that is protected by solicitor or attorney client privilege; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"includes information that was Processed in relation to the investigation of a breach of an agreement or a contravention of a law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In order to safeguard your personal data from unauthorized access, BlackBerry may ask that you provide sufficient information to identify yourself prior to providing access to your personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Depending on the circumstances and subject to applicable laws, BlackBerry may deny processing your request or charge a reasonable fee if:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"we are unable to verify and authenticate your identity;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"it is unreasonably repetitive or automated; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"otherwise excessive, for example if the request is malicious in intent and is being used to harass BlackBerry or its employees with no other purpose pursued than to cause disruption.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"13. Withdrawing your consent\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"At any time, you may withdraw your consent for BlackBerry to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. For example, although you can use BlackBerry Solutions for some purposes without providing us with any personal data, BlackBerry may need to Process personal data for some services, including those that require payment or involve an ongoing relationship such as registration or subscription services. As such, BlackBerry may continue to use your personal data as may be required to provide you with requested services, and to the extent that BlackBerry is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with BlackBerry. If you refuse to provide BlackBerry with the personal data it requires or later withdraw your consent to use and disclose this information, BlackBerry may no longer be able to provide you with your BlackBerry Solutions.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You may withdraw your consent at any time by notifying the Privacy Office at BlackBerry at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about BlackBerry or BlackBerry Solutions by:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"clicking the unsubscribe link at the end of any marketing or commercial communication from BlackBerry;\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by indicating your preference at \",\"type\":\"text\"},{\"text\":\"www.blackberry.com/unsubscribe\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"http://www.blackberry.com/unsubscribe\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\"; or\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"by writing to BlackBerry Privacy Office c/o BlackBerry (attention Legal Department), 2200 University Avenue East, Waterloo, Ontario, Canada, N2K 0A7 and advising what particular types of marketing or commercial communications you no longer wish to receive.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"14. Additional disclosures for California residents\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"This “Additional disclosures for California residents” section is intended to describe our practices and your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively “California Law”). This section provides rights and other terms relating to your personal data that are in addition to those provided in this Policy (see above). These additional rights and other terms are only available to California residents about whom we collect personal data. This section takes precedence over the Policy with respect to your personal data for California residents if there is a conflict between the two. Any terms not defined in this section have the same meaning as defined in California Law. Additionally, any reference to personal data in this section has the same meaning as personal information as defined by California Law.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not sell, rent or lease your personal data we collect from you. We may share your personal data with third parties or allow them to collect personal data from our sites or services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use BlackBerry sites or services to interact with third parties or direct us to disclose your personal data to third parties.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Solutions are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Personal Data We Collect\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Over the past 12 months, we may have collected the following personal data from California residents:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Identifiers or other elements of personal data under \",\"type\":\"text\"},{\"text\":\"California Civil Code Section 1798.80\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.80.\u0026\u0026lawCode=CIV\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" such as those described in “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Commercial information about products or services as described in “\",\"type\":\"text\"},{\"text\":\"When using our products, software and services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internet activity when you interact with BlackBerry’s website as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” above and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Approximate geolocation data such as IP address as described in “\",\"type\":\"text\"},{\"text\":\"When visiting our websites or accessing BlackBerry account services\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” and the \",\"type\":\"text\"},{\"text\":\"BlackBerry Cookie and Tracking Technologies Notice\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/legal/cookies\",\"uuid\":\"ba3b6dd4-af1c-4074-a93b-5856d008beaa\",\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Inferences drawn from any of the information identified above.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For information on how we collect your personal data and the uses of the personal data, please refer to the “\",\"type\":\"text\"},{\"text\":\"What we collect and how we use your personal data\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"#2-what-we-collect-and-how-we-use-your-personal-data\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_self\",\"linktype\":\"url\"}}]},{\"text\":\"” section above.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How We Disclose, Share or Sell Your Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Disclosures.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data with third parties for a business or commercial purpose. In the past 12 months, we have disclosed your personal data with the following categories of third parties for a business or commercial purpose:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Internally.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our affiliates, business partners, employees, and other parties who require such data to assist us with establishing, maintaining, and managing our business relationship with you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Our Service Providers or Contractors.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Services.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Advertisers and Advertising Networks.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Our website may include social media plug-ins (such as the Facebook like button), widgets (such as the “Share” button), or other tools made available by third parties, such as social media companies, that may result in data being collected or shared between us and the third parties for various purposes, including to select and serve personalized advertisements to you and others. These third parties may set and access their own cookies, web beacons, and embedded scripts on your device, and they may otherwise collect or have access to data about you, including unique personal identifiers such as an IP address, and they may share that data with us. Your interactions with these third parties are governed by the third parties’ privacy policies.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"In the Event of a Business Transaction.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal data to a party or parties in connection with exploring or concluding such transaction.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For Legal Purposes.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We will disclose your personal data when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant or similar legal process; or if necessary to assert or protect our rights or assets.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"With Your Consent or Authorization.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" To anyone for whom you have authorized disclosure of data in this Policy.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Other.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We may disclose your personal data for any other purpose disclosed by us when you provide the data.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Sales and Sharing.\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" We do not sell or share the personal data we collect from you for direct, monetary profit or otherwise as defined under the CCPA. The above data is collected and used for the purposes disclosed in this Policy. In the 12 months immediately preceding the posting of this updated Privacy Policy, we have not sold or shared personal data of California residents.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Data Retention\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We may retain all categories of your personal data (see above) for a period of time consistent with the original purpose of collection (see above) or as long as required to fulfill our legal obligations. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of the personal data being processed, the potential risk of harm from unauthorized use or disclosure of the personal data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"After expiry of the applicable retention periods, your personal data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Your Rights and Choices under California Law\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Below please find a description of key rights California residents have under California Law and an explanation of how to exercise those rights with us.\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Know. \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Delete\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we delete some or all of the personal data we have pertaining to you. Once we receive and confirm your verifiable consumer request, we will then delete (and direct our service providers to delete, if applicable) your personal data from our records, unless a lawful basis exists to retain it. We may deny your deletion request if we are unable to verify your identity or if we are not required to delete your personal data under the CCPA.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Correct Inaccurate Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". You have the right to request that we correct any of the personal data that we maintain about you.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Opt Out of the Sale or Sharing of Personal Data\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". If BlackBerry sells or shares personal data about you to third parties, you may have the right to opt out and request that BlackBerry not sell or share your personal data.\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Right to Non-Discrimination\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\". BlackBerry values the security and privacy of its customers and will not discriminate against you for exercising any of your California Law rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Services. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we will deny your request if (i) we cannot verify your identity or (ii) the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal data, your account with us, or the security of BlackBerry’s systems or infrastructure.\",\"type\":\"text\"}]}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"Exercising Your California Law Rights\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You do not need to create an account with us to exercise your California Law privacy rights. To exercise the rights described above, please submit a consumer request to us by emailing: \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"To exercise your right to know, delete, or correct your personal data as described above, we need to verify your identity or authority to make the request and confirm the personal data relates to you. We will not provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We use personal data provided in a verifiable consumer request solely to verify the requestor's identity or authority to make the request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"These requests may be made only by you, your parent, guardian (if you are under 18 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent. As permitted under California Law, we may request that an individual submitting a request on behalf of a consumer submit proof that they are an authorized agent of the subject consumer, as well as verify the consumer’s identity. To protect your personal data, we reserve the right to deny a request from an agent that does not submit adequate proof that you authorized them to act for you.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We are only required to respond to a verifiable consumer Right to Know request twice within a 12-month period. The verifiable consumer request must provide sufficient information to allow us to verify you (or an authorized agent) are the person about whom we collected personal data.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Once we have verified a request from a California resident, we will confirm receipt of the request within 10 days and explain how we will process the request. We will then respond to the request within 45 days. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"15. Additional disclosures regarding Colorado, Connecticut, Utah, and Virginia\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For users residing in Colorado, Connecticut, Utah and Virginia, you also have rights with respect to the personal data that we collect about you. In addition to the rights that are available to residents of California, if you are a resident of one of these states, you may also have the right to:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Opt out of the Processing of your personal data for the purposes of targeted advertising and for profiling in furtherance of decisions, including, for residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects; and \",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Appeal any decision or indecision related to the exercise of any right the consumer is granted under the applicable state law.\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you would like to exercise any of your rights under applicable law (including the right to appeal), please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"16. Additional disclosures regarding Nevada\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Nevada law gives residents of Nevada the right to request that a company not sell their personal data for monetary consideration to certain other parties. This right applies even if your personal data is not currently being sold. If you are a resident of Nevada and wish to exercise this right, please email \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"17. Additional disclosures regarding EEA/UK personal data\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"For data subjects who are in the EEA/UK, and to the extent allowed under the GDPR, you have the right to request details of the personal data we have about you, update inaccurate information about you, request that your personal data be deleted, restrict Processing of your personal data, data portability, and object to the collection or use of personal data that we Process based on our legitimate interests as a company or for direct marketing purposes. In some cases, you may be directed to make your request to the organization who licensed our software or services. If you wish to exercise these rights, please submit a request to \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":null,\"linktype\":\"url\"}}]},{\"text\":\". \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you live in the EEA/UK and are dissatisfied with our use of your personal data or our response to a request, you have the right to lodge a complaint with your local supervisory authority. You may find contact details on \",\"type\":\"text\"},{\"text\":\"edpb.europa.eu\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://edpb.europa.eu/about-edpb/about-edpb/members_en\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"18. Contact us\",\"type\":\"text\",\"marks\":[{\"type\":\"anchor\",\"attrs\":{\"id\":\"contact-us\"}}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at \",\"type\":\"text\"},{\"text\":\"privacyoffice@blackberry.com\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"mailto:privacyoffice@blackberry.com\",\"uuid\":null,\"anchor\":null,\"custom\":null,\"target\":\"_blank\",\"linktype\":\"url\"}}]},{\"text\":\" or by sending mail to:\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"BlackBerry Limited\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Attn: Data Protection Officer\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"2200 University Ave. E\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"Waterloo, ON, Canada\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]},{\"type\":\"hard_break\"},{\"text\":\"N2K 0A2\",\"type\":\"text\",\"marks\":[{\"type\":\"textStyle\",\"attrs\":{\"color\":\"#000000\"}}]}]},{\"type\":\"heading\",\"attrs\":{\"level\":2,\"textAlign\":null},\"content\":[{\"text\":\"19. Updates to our Privacy Policy\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Each time you use BlackBerry websites, products or services, the current version of this Policy will apply. 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