Blender - Training Solutions

Designing Assessments for Project Based Learning

jdeegan177@gmail.com (Joe Deegan) — Mon, 02 Nov 2009 14:50:00 +0000

You have developed your big idea and polished the driving question, now for the most important aspect of Project Based Learning - planning the assessments. The project based learning design process concludes by developing a plan to assess whether learners are able to demonstrate the instructional objectives you set out for to begin with by completing one or more projects. I consider this to be the most important part of the design process because it is where you evaluate whether the lesson was successful or not. In this post I highlight some best practices that will help you ensure a successful project based learning assessment.

1. Demonstrates Objectives
It seems obvious that your project based learning assessment must require learners to demonstrate the performance described in the instructional objectives but it can be easy to become carried away with a creative project and lose sight of your goals. A great way of ensuring that the assessments demonstrate the objectives is to design an assessment where learners complete the actual task or project that they will be required to complete on the job. Yeah, it may seem boring to just have learners simulate what they have to do on the job but this is a great way to ensure that they have learned something that will truly improve their performance. If the learner comes back to work from the lesson with a task completed then you already have a return on investment to point to.

2. Scaffolded
It is often more effective to scaffold project based lessons to include multiple assessments or projects. I recently designed a project based lesson that gradually built on the learners skills by including an assessment at the beginning, middle, and end of the project. The assessments at the beginning and middle of the project provided the opportunity for a formative assessment where the learners can be given feedback as the project progresses, while the assessment at the end provided the opportunity for a summative assessment where the learners can be given a culminating appraisal of their performance. Scaffolding the project so that it builds up to a final assessment that represents a blend of all the content covered in the project ensures that the learners have improved over time and achieved the instructional objectives.

3. Able to Assess
Some of the greatest assessments for project based learning can also be the most difficult to assess. It's easy to give a test where each question is worth a certain amount of points but when it comes to assessments where learners are completing a project it can be difficult to measure exactly how well the learner performed. A great way of overcoming this obstacle is to create a rubric to use as a scoring guide. A well written rubric not only helps the facilitator score the assessment but it also helps the learner understand what is expected of them and serves as a guide for their project. Rubrics are a great tool that I think may be underutilized in the corporate world. There is a lot of information available that will help you create rubrics so I am not going to dive into the details here. The links below will take you to a couple of sites that will help you get started creating rubrics and to an example of a rubric I created for a project based lesson.

Creating Rubrics - This link takes you to teachervision.com which has a variety of resources for creating rubrics.
My Example - This link will take you to an example rubric that I created for a project based lesson.
MS Office Template - This link will take you to a template for a rubric on the MS Office site.

These are just a few of the best practices that I have developed in the short amount of time I have been developing project based learning in a corporate environment and should by no means be considered an all inclusive list of best practices. I would love to improve upon the tips I have in this post with your suggestions. My next post will conclude the project based learning series by summarizing the posts into a "quick guide" for developing project based learning. If you have any ideas or tips that will help others maximize the effectiveness of project based learning please leave a comment so that others can benefit.

References:

Buck Institute for Education. (2003) Project Based Learning: A guide to standards focused project based learning. Novato, CA: Buck Institute for Education.

3 Steps to a Driving Question for Project Based Learning

jdeegan177@gmail.com (Joe Deegan) — Fri, 16 Oct 2009 14:47:00 +0000

In the last post of the Project Based Learning series, I introduced what project based learning is and the benefits of using Project Based Learning in corporate environments. Now that we know what PBL is and have seen an example of it's use in a corporate environment, let's dive into developing Project Based Lessons for corporate training. Project Based Lessons begin with what I believe to be the most critical aspect of the instructional design process, the Driving Question. Houghton Mifflin's "Project Based Learning Space" defines driving questions as;

"A driving question or problem that serves to organize and drive activities, which taken as a whole amount to a meaningful project."

The driving question is both the foundation and the blueprint that gets learners started and guides them throughout the project. A well designed project is based on a driving question that sets off an inquiry based learning process where the project activities, and objectives are all determined by the driving question. It's obvious that the driving question is make or break to the project based lesson, so how do you create a quality driving question that achieves all of this. This post breaks down the process of developing a driving question that organizes and drives activities in a project based lesson.

Step 1: Develop the Big Idea
Before you can begin constructing the driving question you need to develop the "Big Idea" that the project will be based on. This is where you need to be creative and come up with an idea or theme for the project that is intriguing, complex, problematic, and most importantly requires the learner to demonstrate the outcomes of the instructional objectives being taught in the lesson. While it's important to create a driving question that is intriguing, the main focus is to design a question that elicits the performance required of the learner upon completion of the lesson. When it comes to project based lessons in corporate environments it's best to come up with a big idea or theme based off of problems that the learners face in the workplace. A big idea that matches what people do in their daily work makes it easy to design a project based lesson that will improve the learners performance back at the workplace.

It can be all too easy to get carried away with an elaborate driving question that ends up having nothing to do with the performance described in the instructional objectives. The"Project Based Learning Handbook" suggests staying focused on the performance by asking yourself; "Where is the content I am trying to teach used in the real world?"
A great way to stay focused on authentic concerns is to enroll the help of learners in the brainstorming process. Engaging the learners in the process of developing the big idea not only makes it easier to develop a "real world" concern, but it also ensures the learners "buy in" on the lesson. This is particularly helpful with adults in a corporate environment where the training facilitator may not necessarily be an expert on the subject at hand and the learners can add perspective that makes the lesson more effective.

It's helpful to see examples of driving questions to get you started but there is really not many examples available. The Selling Sleep Disorder Relief project based lesson is a corporate example that may help you get started especially if you are developing a project based lesson for sales professionals. Please leave a comment if you have any other examples that you can contribute.

Step 2: Rough out the Driving Question
Once you have the big idea or theme for your project based lesson you are ready to rough out your driving question. In this step you will be taking the big idea developed in step 1 and forming that into a realistic scenario requiring the learner to demonstrate the performance described in the instructional objectives. The "Project Based Learning Handbook" describes the goal of developing the driving question with the following quote:

"Once you have a project theme or a "big idea" for a project, capture the theme in the form of a problem or a question that cannot be easily solved or answered."

A great way to capture the "big idea" into the form of a problem is to present it as a realistic scenario that learners come across in the workplace. Think about what is going to happen on the job that will trigger the performance being taught and capture that in the form of a question or multiple questions. The driving question does not have to be told in a storyline but a good story is a great way to engage the learner while communicating the driving question(s) and guidelines of the project. In the Selling Sleep Disorder Relief project based lesson, I communicated the driving question through a story that caught the learners attention and was actually fun for me to write. The "Project Based Learning Handbook" has some great tips for developing driving questions with the guidelines below:

Driving Questions are Provocative
Driving Questions are Open Ended
Driving Questions go to the heart of a discipline or topic
Driving Questions are challenging
Driving Questions can arise from real world dilemmas that students find interesting
Driving Questions are consistent with standards (Objectives)

Once you have roughed out a driving question you are ready to put it through the final inspection to make sure it meets the goals you set out for in the instructional objectives. In the final step of the driving question design process you will improve upon what you started with by refining the driving question into a complex, engaging issue that requires the learners to demonstrate the performance described in the objectives.

Step 3: Polishing the Driving Question
Before considering your driving question complete there are some important factors to take into consideration that will help you polish the driving question you roughed out in step 1. The list below describes some questions to ask yourself before finalizing your driving question.

Is it open ended? If your driving question can be answered with a "Yes" or "No" then you will need to go back to the drawing board and ensure that it does not lead to an easy answer. Driving questions require learners to demonstrate higher level thinking.
Is it challenging? If the driving question does not challenge learners they will not learn as much from the experience. Give them a challenge that will allow them to confront difficult issues.
Is it realistic? A driving question depicting a realistic scenario that learners come across in the workplace will keep them engaged and help to ensure they retain skills that will actually be used on the job.
Is it complex? A broad driving question requiring multiple activities and open to many possible solutions will keep students engaged and allow them to demonstrate the higher level thinking required to achieve the instructional objectives. Ensure that your driving question is broad enough to require learners to make a number of different decisions.
Does it require a performance or artifact? This is the "Project" in "Project Based Learning." What will the learners be doing as a group or individually to demonstrate that they have achieved the instructional objectives. Do your best to make the performance or project that learners are completing as realistic to what they will experience in the workplace. Whether it be creating a business proposal or simulating a sales presentation the project should mimic what will be required on the job. This provides a fail safe opportunity to practice what they will be doing at work.
Is it consistent with the instructional objectives? Are you asking a question that requires learners to demonstrate the performance described in the instructional objectives. Don't get caught up over complicating your driving question and forget about what you are trying to achieve in the first place. Achieving the instructional objectives is your focus at the start of the project and needs to remain the focus through the end.

If you can answer yes to these questions then your driving question may be ready to put into action. Once you have polished your driving question you are well on your way to a quality project based lesson and are ready to finalize the details for the project or artifact that learners will be developing as a result of the lesson. In the next post I will cover the details of the project or artifact but before getting into that, what are your thoughts on developing driving questions for project base lessons? Do you have anything to add or modify that contributes to a successful driving question? If so, please leave a comment with your thoughts on driving questions for project based learning.

References:

Buck Institute for Education. (2003) Project Based Learning: A guide to standards focused project based learning. Novato, CA: Buck Institute for Education.
Houghton Mifflins Project Based Learning Space

What is Project Based Learning?

jdeegan177@gmail.com (Joe Deegan) — Mon, 21 Sep 2009 14:06:00 +0000

In my last post I set out on a quest to dissect Project Based Learning in the corporate world by starting some conversations and writing some blog posts. I believe that project based learning is ideally suited for adults in corporate training but sadly there is not much information available. I am hoping to shed light on some best practices that will improve the effectiveness of my project based lessons and hopefully help other instructional designers out there looking to get started with project based learning in a corporate organization. Part of the reason why there is not much information available may be that many instructional designers are creating project based lessons but they haven't put any label on it. I know I was already doing it but until I took a recent instructional design class, I did not realize there was an actual name for it. For this reason I'll start out my series of posts by covering what project based learning is and why there should be more of a focus placed on it in the corporate world.

So, what is project based learning? The textbook definition provided by the Buck Institute for Education in the "Project Based Learning Handbook" described standards focused project based learning with the quote below:

A systematic teaching method that engages students in learning knowledge and skills through an extended inquiry process structured around complex, authentic questions and carefully designed products and tasks.

In my opinion it's a flexible term that boils down to scaffolding a lesson so that learners construct their own solutions rather than being told what the solution is through formal instruction. In project based learning students use a variety of resources such as the internet and books or even better, resources used to perform their jobs such as company intranets, software, job aids, manuals, and wikis to construct their own solutions to the problem they are being asked to solve. Project based learning helps learners to gain a deeper understanding of the instructional objectives by engaging them in an interactive lesson requiring them to perform the objectives in a safe environment.

Project based learning's focus on the learner constructing their own solutions using available resources is what makes it so ideal for the corporate world. In the workplace, employees don't have their training facilitator there to give a lecture any time they come across a problem they don't know how to solve so it is important that employees are trained to use available resources to solve the problem on their own. Project based learning achieves what a lecture cannot by providing the opportunity for the learner to practice using the necessary resources so that when they do come across a problem they are prepared to solve it on their own.

By now, I am sure you are well aware of what project based learning is so let's take a look at an example. Hopefully sharing my example will inspire readers to describe or post a link to their examples as a comment to this post. For my recent instructional design class I designed a project based lesson called "Selling Sleep Disorder Relief" which required participants to research a sleep disorder then create a presentation of how to make a sales presentation to a customer with the sleep disorder. By designing a project based lesson for this topic participants were not only better able to retain the information but they were also required to practice applying this information in a realistic "fail safe" situation. Hopefully this example will help others understand what project based learning is and hopefully spur some ideas or best practices for using it in the corporate world. Do you have any examples or insight you are willing to share? I am by no means an expert and would love to hear what others have to say about project based learning in the corporate world. Please continue the conversation by posting a comment with examples or just your thoughts on project based learning.

References:

Buck Institute for Education. (2003) Project Based Learning: A guide to standards focused project based learning. Novato, CA: Buck Institute for Education.

Project Based Learning - Are you doing it?

jdeegan177@gmail.com (Joe Deegan) — Tue, 08 Sep 2009 14:39:00 +0000

Are you implementing Project Based Learning in a corporate environment? If so, I would like to hear about it. In an instructional design class I took over the summer we focused on "Project Based Learning." What I learned in this class inspired me to make it more of a priority in my work as an instructional designer in a corporate environment. I love the principles behind project based learning because they focus on the learner performing the instructional objectives being taught in a realistic situation. All fired up to do more with project based learning I set out on a Google search for examples of it being used in corporate environments. To my surprise there is a severe lack of information available about implementing it specifically in the corporate world. Just about every search result has to do with project based learning in K-12 education. So, I am going to try and help do something about that.

I am going to try and make a small contribution by writing a few posts about implementing "Project Based Learning" in a corporate environment. I'll cover important topics such as developing the "Driving Question" and "Artifact" of the project while citing specific examples of it being used in a corporate environment. After writing a few posts highlighting the key points and receiving your insight I'll put it all together into an article covering the project based learning design process from start to finish.

Before diving into project based learning in more detail I would love to hear about your experiences implementing it in a corporate environment. I was hoping to find insight with a Google search but as mentioned earlier there's really not much information available. I can't be the only one with something to say about it so help contribute by posting a comment with your thoughts or experiences with project based learning. I look forward to hearing your ideas and sharing them in upcoming blog posts.

Related Posts:

Telecollaboration and Project Based Training

jdeegan177@gmail.com (Joe Deegan) — Thu, 20 Aug 2009 14:28:00 +0000

I just finished another course in the Ed Tech program at San Diego State called "Advanced Teaching with Tech." Being that the class is called "Advanced Teaching with Tech," I thought we would dive deeper into using technology but unfortunately we didn't dive much deeper than Google Apps and Questgarden. However, I did pick up some new instructional design skills that I will be able to apply at work right away. This post describes a couple of projects I developed for this class and what I learned from them.

Early in the semester we were assigned to develop a Telecollaboration lesson using Google Sites. This was the first time I had heard of a telecollaboration lesson so I was curious to hear about something with such a fancy name. A telecollaboration or telecollaborative lesson is an educational project where participants learn by sharing information with other groups of people over the internet. This is an ideal project for me because a large part of my responsibilities at work involve developing eLearning courses and I am always looking for new ways to facilitate collaboration with others through eLearning. A common hit on eLearning is that it does not have the benefits gained through face to face interaction and collaboration with others that ILT can provide. However, telecollaboration lessons can help eLearning courses overcome the challenge of facilitating interaction and collaboration online.

The telecollaboration activity I designed for this project is called the "Handling Customer Objections Showdown." I wanted to develop something that I could also use at work where the majority of my learners are retail sales professionals. Participants of the showdown will improve their ability of overcoming customer objections by competing to post the best solutions to customer objections on a discussion board. Not only will this facilitate the sharing of best practices but it will also contribute to a database of solutions to customer objections that can be used as a job aid. I've been trying to come up with way's to take advantage of forums in Moodle and this will be a great lesson to do so with. Check it out and let me know if you have any suggestions.

Another focus of the semester was designing project based lessons where participants learn through working on a project in a group or individually. I love this type of lesson because it focuses on learners demonstrating the performance and generally there is not much lecture involved. To sum it up there is less telling and more doing. Project based lessons are definitely something I can take back to work as they work well as part of a blended training approach including both instructor led and eLearning solutions. In the past I have had success using eLearning to teach the pre requisite information that learners need to know before attending an Instructor Led course where they will apply what they learned in the eLearning with a project based lesson.

The Project Based Lesson I created is called "Selling Sleep Disorder Relief" and is designed to help sleep products salespeople improve their performance with customers who suffer from Sleep Disorders. The lesson is designed so that participants are broken into groups according to the retail store or region they work in and are assigned to research a sleep disorder then deliver a presentation about the disorder to the rest of the class. The presentation must include a "Role Play" simulation of an ideal sales presentation for a person with the sleep disorder. This improves learning due to the fact that they are going out and researching the information then forming a hypothesis on their own of how that information can be used back on the sales floor to improve their performance. This lesson personifies the notion of "more doing, and less telling."

Although the class didn't cover as much technology as I was hoping for I did learn a lot about instructional design. Learning about Instructional Design may not be as fun but we have to take our medicine in order to use technology effectively. I look forward to implementing these lessons at work and please leave a comment if you have suggestions.

Personal Learning Network 3

jdeegan177@gmail.com (Joe Deegan) — Mon, 10 Aug 2009 14:26:00 +0000

An assignment for my "Tech for Teaching" class at SDSU requires us to follow Ed Tech related blogs on our reader than write up a summary of what we learned from reading these posts and how these lessons apply to our professional goals. This is the third of 3 Personal Learning Network reports on some lessons I have learned lately through blogs I follow in Google Reader.

Over the past year, I have been working on the major project of transitioning my organization from only instructor led training to a "Blended" training approach consisting of eLearning, Instructor Led Training(ILT), and Job Aids. The blog posts highlighted in this Personal Learning Network (PLN) report provide valuable information that will help improve the effectiveness of my organizations training solutions by transitioning to a "Blended" approach. The first article, "When Computers Leave Classrooms, So Does Boredom" tells the story of a school that is maximizing the potential of a "Blended" approach by banning power point from the classroom and the second post titled, "Best Moodle Modules and Plugins" provides information on useful ways to customize Moodle. Together, these posts provide ideas for improving the effectiveness of a Blended training approach and the tools to help make those ideas happen.

I believe that there is no one best way to deliver training, and that in most cases, a blended approach is the most effective. ILT, eLearning, and job aids have different advantages that when used in combination can result in a more effective training solution. The article "When Computers Leave Classrooms, So Does Boredom" featured on "The Chronicle of Higher Education" website describes what a Dean at Southern Methodist University is doing to push instructors towards a blended approach. I found this article intriguing because I think it hits the nail on the head of the best way to take advantage of ILT in combination with eLearning. By removing power point from the classroom and taking advantage of computer based resources, instructors are given the freedom to facilitate a more interactive session resulting in an improved learning experience.

A valuable tool in implementing a blended training approach is the learning management system, Moodle. As a Moodle administrator, I am always looking for customizations to help Moodle fit the needs of my organization. The post, "Best Moodle Modules and Plugins" describes tools that can improve the effectiveness of elearning. By using modules discussed in this post such as "Book" and "Questionnaire" we are improving the effectiveness of our ILT courses by making them more interactive. In the past, a portion of the ILT course would be reserved for lecture to introduce the topic. This type of information is now delivered via Moodle prior to the ILT course so that learners are familiar with the topic and ready to practice the skill they are learning when they arrive at the instructor led course.

Migrating to a "blended" training approach from nearly 100% ILT is a difficult battle and the posts highlighted in this PLN report are helping my organization's training dept reach it's goal. By taking advantage of tools such as the modules and plugins described in the blog post, "Best Moodle Modules and Plugins," while embracing the theories discussed in the article, "When Computers Leave Classrooms, So Does Boredom" we are improving the effectiveness of our "Blend" of training solutions. I can't wait to see how what I have recently learned from my PLN helps my organization get closer to our goal of a blended training approach.

Related Posts:

Moodle 1.9 Multimedia

jdeegan177@gmail.com (Joe Deegan) — Thu, 06 Aug 2009 13:37:00 +0000

A new book just arrived on my doorstep that I am excited about reading. Much of the reading I do about Moodle has to do with administration tasks I am struggling with so I am looking forward to learning some content development tricks from "Moodle 1.9 Multimedia" by João Pedro Soares Fernandes.

As a Moodle administrator and eLearning content developer, I am always juggling the behind the scenes Moodle tasks while looking for more effective ways to present content. It looks like this book provides a little of both by covering how to make the most effective use of multimedia in Moodle. I mainly use eLearning tutorials developed in Adobe Captivate for my Moodle courses so I am curious to see what other tools are discussed in this book.

I am amazed at the amount of options and tools available for customizing Moodle content to your learners needs and am eager to dive into this book to learn more. I am also amazed at the variety of different methods Moodlers around the world are using. How about you? How are you presenting multimedia in Moodle. Please share by posting a comment.

If you would like to read more about Moodle 1.9 - Multimedia check out the Packt Publishing site. They also have some other good Moodle books

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Moodle 1.9 eLearning Course Development

Adobe Captivate: "Continue" or "Go to next Slide."

jdeegan177@gmail.com (Joe Deegan) — Mon, 27 Jul 2009 13:46:00 +0000

I have a confession to make. I was making a stupid mistake in Adobe Captivate 3 that was seriously affecting the performance of my eLearning tutorials. When I first started using Captivate I was under a tough deadline for my first project and did not have the time to take any classes or tutorials. I bought a book and dove right in. I was confident in my skills with Powerpoint and Captivate's not that much different, right? Wrong, Captivate has different options for advancing the tutorial with action buttons and thanks to the power of Twitter, I found out I was using the wrong option. Here's the story...

I was having a hard time figuring out how to reduce the bandwidth requirements for published flash files. My projects didn't have a lot of bells and whistles but when I used the "Bandwidth Analysis" option, I was finding that the KB/Sec were through the roof on every slide. In a few tweets about this with @JFDragon, he recommended to simply extend the length of my slides. The problem I had with that is that I didn't want to make the user sit around and wait for the timeline to finish out. @JFDragon pointed out that I don't need to make the user sit around if I have the slide advance using the "Go to next slide" option rather than "Continue." I was making the simple mistake of using the "Continue" option when I should have been using "Go to next slide."

The big difference is that the "Go to next slide" option advances to the next slide when clicked, no matter where the slide is at on the timeline. The "Continue" option will play out the rest of the timeline before advancing to the next slide. By using the "Go to next slide" option you can extend out the length of the slide but the user is still able to advance when they are ready. This allows more time for each slide to load in turn reducing the KB/Sec of each slide and the overall bandwidth requirements. Because I was using the "Continue" option, I had to make each slide only a few seconds long and pause at the end of each one so that the timeline would finish out before the user clicked on whatever they needed to click to continue. This means that each slide only had a few seconds to fully load which really ramped up the bandwidth requirements.

This small change has made my Adobe Captivate tutorials run much smoother and has dramatically reduced any kind of performance problems such as freezing. Now I am spending time going back and making this change to Captivate projects I have put together over the last 6 months. Hopefully this blog post will prevent another Captivate user from making the same mistake and having to waste time revising old projects. This problem was solved thanks to the power of Twitter! Follow me @joe_deegan so that we can learn from each other.

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Email Subscription

jdeegan177@gmail.com (Joe Deegan) — Fri, 24 Jul 2009 13:57:00 +0000

Being a Google Reader junkie it never crossed my mind to set up an email subscription option for this blog. A couple of day's ago I received an email from a follower of this blog wishing to subscribe by email. That email made the light bulb go on! Classic case of not putting myself in the audiences shoes. Although feed readers are more popular than ever, there are still a lot of people who subscribe to blogs by email. If you are one of those people I highly recommend trying out a feed reader such as my favorite Google Reader. It really makes it much easier to follow many blogs without junking up your inbox.

But it's all personal preference so if you prefer email subscriptions than that is now possible on this blog. If you look at the side bar on the right you will see fields for email subscription along with the icon to subscribe with a feed reader. Hopefully you are already subscribing but if not, try it out. I dare you, click on the RSS button or subscribe by email : )

Personal Learning Network 2

jdeegan177@gmail.com (Joe Deegan) — Tue, 21 Jul 2009 14:37:00 +0000

An assignment for my "Tech for Teaching" class at SDSU requires us to follow Ed Tech related blogs on our reader than write up a summary of what we learned from reading these posts and how these lessons apply to our professional goals. This is the second of 4 Personal Learning Network reports on some lessons I have learned lately through blogs I follow in Google Reader.

This Personal Learning Network (PLN) report highlights two blog posts found through Google Reader covering different subjects that have been catching my interest recently. The first post titled "Top 100 Learning Game Resources" provides information on how to add interaction to eLearning based training solutions while the second post, "How to build your personal brand on Twitter" covers how to make yourself more marketable by building your personal brand. The lessons learned from these blog posts will help me improve the quality of my work and help me to do a better job of marketing the results of my work.

One of the most difficult aspects of eLearning development is creating a course that is interactive and engages the learner. A great way of doing this is to build game playing into eLearning courses. While I have dabbled with online "Jeopardy" and "Who wants to be a Millionaire" type games, I have been intimidated to create anything more advanced due to the time and technical knowledge I thought was needed. Upside Learning’s "Top 100 Learning Game Resources" has helped me to realize that I may be overcomplicating game development and that with the resources they have listed; it can be easy for someone like me to easily build game play into eLearning courses.

I am currently employed with a great company but have hopes to someday become self employed or take advantage of better opportunities in the corporate training industry. An important part of reaching this goal is marketing my skills through online services such as Twitter. With roughly 6 million users and a predicted 18 million by 2010, Twitter is plentiful with opportunities to network with other professionals which can potentially lead to career opportunities. Mashable's blog post "How to build your personal brand on Twitter" by Dan Schawbel provides great tips for showcasing your brand on Twitter in an effort to create career opportunities. As a relatively new "Tweeter," I had no idea there were so many apps available specifically designed to help you build your brand. One app in particular that I found interesting was the Twitter Grader which ranks your influence in the Twitter world using an algorithm. This post inspired me to dive deeper into Twitter not only to improve the effectiveness of my personal learning network, but also to create career opportunities by building my personal brand.

The blog posts described in this personal learning network report have inspired me to go out and build fun into my eLearning courses, and excited to create career opportunities on Twitter. I used to steer away from including games in my eLearning courses out of fear it was too complicated until Upside learning's post "Top 100 Learning Game Resources" gave me the courage to increase interaction in courses by building in game play. Mashable’s post "How to build your personal brand on Twitter" has convinced me that it is worth spending time on Twitter building my personal brand in an effort to create future opportunities. After learning these valuable lessons I am excited to jump back in to my PLN to learn more about each topic.

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Personal Learning Network 1

Moodle: Quiz Scores not Saving

jdeegan177@gmail.com (Joe Deegan) — Wed, 15 Jul 2009 13:54:00 +0000

Oops, where are the scores! I recently learned a valuable lesson after implementing an eLearning course on Moodle where quiz scores did not save. It's not a great feeling when someone put's out the effort to complete a course but you have no record of their completion. Here is the situation and solution, hopefully it will help another frantic Moodler with missing quiz scores.

The Situation:
The course consisted of multiple assignments and quizzes that needed to be completed by a large group of people. Because it was a large group and some of the assignments needed to be manually graded, I enrolled Supervisors as "Non Editing Teachers" so that they could grade their subordinates assignments. I was under the assumption that if I enrolled supervisors as "Non Editing Teachers," they would be able to both complete the quiz and grade their subordinates. I soon found out the hard way that if you need a users quiz score to save, then they can't be a "Teacher" of any kind. Unless, you override permissions like I describe below.

The Solution:
Turns out I am not the only Moodler to have come across this problem. A quick search in the Moodle Forums turned up several pages of answers to my problem. From my research in the Moodle Forums, I learned that "Teachers" and "Non Editing Teachers" have permissions to "Preview" quizzes instead of "Attempt." When a quiz is previewed in Moodle, the scores are not saved in the gradebook which is why my supervisors scores did not save. They were all "Previewing" the quiz instead of "Attempting" it. All, I needed to do is override the "Preview Quizzes" and "Attempt Quizzes" permissions and the "Non Editing Teachers" scores will save. Here are the steps of what you need to do if you come across this rare problem:

Go to the course site.
Click on "Assign Roles" in the Admin menu.
Click on the "Override Permissions" tab located towards the top of the Assign Roles screen.
Click on "Non Editing Teacher" or whatever other role you want to override from the Override Permissions tab.
Scroll down to the Quiz section of the override permission screen and locate the "Preview Quizzes" and "Attempt Quizzes" permissions.
Set the "Attempt Quizzes" permission to "Allow" and the "Preview Quizzes" permission to "Prevent."

After overriding the permissions my problem was solved but there is no way to retrieve the quiz scores that occured before making the change. Supervisors were not stoked that their quiz scores didn't save but at least I learned from rookie mistake : )

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eLearning Learning Upgrades

jdeegan177@gmail.com (Joe Deegan) — Mon, 06 Jul 2009 14:37:00 +0000

Dr. Tony Karrer strikes again with more improvements to the eLearning Learning site. I've mentioned in previous posts how useful the eLearning Learning site is as a research tool and it just got better with a few nice upgrades.

Best of - I used to subscribe to the "Full" RSS feed for eLearning Learning but that can be difficult to keep up with. Now there is an RSS option for the "Best Of" feeds which according to to Tony, "consists of feeds that are limited in number and point to the content that is the best stuff based on social signals." Now, I subscribe to the "Best of" feed so that I can keep up with the hot posts and don't have to do as much skimming.
eMail Subscription - If you follow RSS feeds through email, I highly reccomend you stop the madness now and switch to a reader like Google Reader. If you still want to stick with your emails then you can now subscribe to eLearning Learnings feeds through email.
Wordpress - The site is also now integrated with Wordpress which opens the door to more improvements in the future.

Thanks Tony for making it a great site and I hope you all find it useful as a one stop shop for eLearning research.

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Personal Learning Network

jdeegan177@gmail.com (Joe Deegan) — Wed, 01 Jul 2009 14:23:00 +0000

As an Instructional Designer and eLearning developer, many of my personal development goals revolve around improving my visual design skills. While “the look” of an eLearning course is a crucial element, it is also one of the areas I am weakest in. This PLN report highlights a couple of blog posts found through Google Reader that are helping me to improve my visual design skills.

The first blog post is from the “Rapid eLearning Blog” by Tom Kuhlman who provides great advice for creating effective eLearning, rapidly. His post “5 Common Visual Design Mistakes” reviews some of the common mistakes committed by eLearning designers and how to avoid making them. One of the common mistakes that I learned from is the third mistake, “Graphics Don’t Match.” In my own work, I have found that sometimes it can be difficult to find a graphic of what you visualized in your design. Often I will find my self searching through several different resources resulting in a variety of graphics in the eLearning course that don’t necessarily match. The graphics add to the content and help to reach the objectives but some times they don’t match the overall theme of the course. This blog post helped me to realize the impact of matching graphics so that they are a part of the whole. Tom does not go into detail about how to do this but he does provide a link to another great post for custom designing graphics that match. With Tom’s tips I will be able to improve the effectiveness of my eLearning courses by using graphics that add to the course as a whole.

The second blog post is from Cathy Moore’s “Making Change” blog. I’m a long time follower of Cathy’s blog and have learned a lot from her posts about creating engaging, lively eLearning. In a recent post titled “Could Animations Hurt Learning”, Cathy reviewed the results and implications of recent research which studied the results of eLearning courses that use animations versus the results of eLearning courses which use static images. The results of the study showed that students who used the eLearning course with only static images had significantly better test results than the students who used an eLearning course using animations. This post has reinforced that often fancy animations can distract from the content of an eLearning course and in many cases you are better off using static images and in some cases you may be just as effective using a solution as simple as a PDF document.

These posts taught me valuable lessons that contribute to reaching my professional goal of improving my visual design skills. The “5 common visual design mistakes” post taught me how to use graphics that appeal to the learner while the “Could animations hurt learning post” taught me not to over use animations as they can distract the learner from the content. I look forward to learning more about visual design and creating effective eLearning from these blogs.

Early Tweeting Experience

jdeegan177@gmail.com (Joe Deegan) — Sun, 21 Jun 2009 15:06:00 +0000

I reluctantly jumped on the Twitter bandwagon about 3 weeks ago and while I am experiencing a little information overload, it has been fantastic. I was reluctant to start using Twitter because of the amount of information I am already consuming through Google Reader and on LinkedIn. Although I am already taking in a lot of information I was looking for a better format for discussing this information with other corporate training professionals. Turns out that Twitter is a great format for discussions and I am also finding other benefits that I was not expecting.

Twitter is known as being great for engaging in discussions but I am also finding it works as a great filter for the overwhelming amount of information I am taking in through Google Reader. I spend a lot of time skimming through blog posts in my Reader and only read the posts that catch my attention. I have noticed that with Twitter people in your network help reduce the amount of skimming needed by posting links to the great posts they have already found. Because of this I am spending less time skimming through my Google Reader and more time on Twitter looking at links passed on from people I am following. It will be interesting to see how my time spent reading blogs from my Reader is affected by finding all the juicy information without the skimming on Twitter.

While Twitter is helping me find great information easier, the downside is that there is a constant stream of information flowing down my Twitter page. To deal with this I am using Tony Karrer's "Skim Dive Skim" approach. When I first started with social media I felt the need to read every post and RSS feed as if they were all an important email. In my short experience I have learned that you really shouldn't try to read everything and you'll get more from the experience if you scan through and find what is important to you. While skimming can be a dangerous habit I am finding that I am able to find a lot more valuable information and waste less time reading information that is not important to me.

Now that I am sold on the benefit of Twitter I am working on creating a larger following so that I can get even more value from the experience. It is obvious that by having a larger number of followers, it is easier to engage in discussion and create a larger network. But, it is also as important to have a quality following of professionals with common interests and challenges. I'm starting to get annoyed with the spammers who follow me in hopes that I will automatically follow them back and I am only following people when there is a potential for us to engage in conversation and learn from each other.

I'm looking forward to seeing the value of Twitter increase as I connect with a larger network of people. If you're on Twitter, let's follow each other. If you're not on Twitter, jump on the bandwagon because you're missing out. You can find me on Twitter @joe_deegan

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Manual Grading in eLearning

jdeegan177@gmail.com (Joe Deegan) — Tue, 09 Jun 2009 14:17:00 +0000

We all love multiple choice, true/false, matching or any kind of quiz questions that can be graded automatically by an LMS. We also know that these types of questions are not very effective but we keep on using them because they are easy to come up with and don't require manual grading. This leaves us with the dilemma of cutting corners and using auto graded questions or sucking it up and putting in the hard work to manually grade essay questions and assignments submitted to the LMS. I've decided to suck it up and sacrifice automatic grading for more effective assignments that will need to be graded manually. Now I have the challenge of coming up with a plan to manage the grading of these assignments for +1000 employees.

My plan of attack for managing the manual grading of these assignments is to have supervisors grade and provide feedback to their subordinates. This will take the load off of me and I believe learners will get more out of the experience because they will receive more valuable feedback from their supervisor rather than some guy they barely know(me). Sounds like a simple plan but now I have to put on my "Trainer" hat and train supervisors how to grade these assignments submitted through Moodle. Although this plan does still require work from me to train supervisors how to grade and provide feedback on the assignments through Moodle, I believe the benefit of learners receiving valuable feedback and coaching from their direct supervisor out weighs the work required to train supervisors and definitely beats grading them all myself.

I'm curious to hear how larger organizations handle the manual grading of assignments submitted through the LMS, or do large organizations avoid anything that needs to be manually graded? The +1000 employees that I am dealing with is small beans for a fortune 500 organization but they also have a lot more resources at their disposal.

At this point, I can't imagine handling the manual grading of assignments any other way than having supervisors take on the task but I am very curious to hear what other organizations are doing to handle this task. Please leave a comment if you have any suggestions of how to handle this challenge.

Jumping on the Twitter Bandwagon

jdeegan177@gmail.com (Joe Deegan) — Mon, 01 Jun 2009 14:47:00 +0000

Okay fine, I'll check out Twitter and see what everyone is talking about! Until now I have held out from jumping on the Twitter bandwagon because of the overwhelming amount of information I am already taking in through Facebook, LinkedIn, Blogging and my RSS feeds in Google Reader. However, it is all of these resources that are encouraging me to start using Twitter. The final tipping point is that my Summer school course, "Technologies for Teaching" covers Twitter and it looks like some class activities may take place using Twitter. So, I finally set up an account @joe_deegan.

I am hoping that Twitter provides what Facebook and LinkedIn do not, a running conversation with other professionals in the Training and Development industry. It's easy to get conversations going on Facebook, but I like many other people use Facebook for family and close friends who would be bored to death if I started tweeting about eLearning or corporate training in general. I use LinkedIn for professional networking but it is more difficult to get conversations started on LinkedIn. Most of my use of LinkedIn involves using discussion boards or starting email conversations with connections and very rarely do I receive responses to status updates. From all I hear about Twitter, it sounds like it is much more conducive to starting these "live" ongoing conversations about training and development.

So far, so good! It's a much quicker setup than Facebook or LinkedIn. I was impressed with all of the tweeters it pulled out of my Gmail account for me to start following. I am getting up to speed on Twitterisms with Michelle Martins blog post "Your guide to Job Search, and Personal Branding on Twitter." She has quite a few links to articles that will get me up to speed quick. One thing I am unsure of is whether I should "protect my updates?" I am thinking no so that I can be found in Google searches etc.

I'm excited to see what Twitter brings to the social networking table and I hope I get a lot out of it. If you are tweeting, help me get some conversations started by following me @joe_deegan.

Promoting Social Learning

jdeegan177@gmail.com (Joe Deegan) — Sat, 23 May 2009 16:43:00 +0000

You've got the cool new informal or social learning tool up and ready to go now you're ready for the masses to arrive and start using it. Then comes the harsh reality that it is hard work promoting the use of informal or social media tools within an organization. Not everyone is as quick to jump on the bandwagon as many tech savvy instructional designers are. So, what are some ways to encourage the use of social media tools that are obviously beneficial to the workforce?

I come across so much information conveying how effective social media/web 2.0/informal learning is the wave of the future in instructional design. Well, I am having a hard time riding that wave. I recently implemented a Wiki and discussion forums for different uses. The Wiki is used to retrieve process and procedural information while the discussion forums are used to share best practices much like LinkedIn forums. Now that I have these resources implemented I am attempting to get past the more challenging hurdle of getting the workforce to use them.

Solutions:
While I still have a long way to go, I have had marginal success promoting these social media resources by providing Formal Learning opportunities where the workforce is directed to use these resources for a specific activity. The end goal is to create Informal Learning opportunities where the workforce is seeking out these resources and pulling out information on their own but I have come to learn that this does not just happen, at first learners need to be directed and guided through social media resources. Here is what I have tried so far in my pursuit to reach the tipping point.

Formal Training - Including social learning tools in formal training courses early in the employees career helps to ingrain the use of the tools into the organizations culture. For example, if you are rolling out new software and these social media tools contain instructions for the software, it is crucial that the social media resources are covered in the formal training for the software rollout. The learner is going to see more benefits in the resource while they are still struggling to learn the software. If they experience a few "wins" by solving issues using these resources then they are likely to continue to use the resources in the future.
Assignments - One of the most difficult challenges in promoting social learning is providing opportunities for the learner to have a positive experience with the resource. A great way to do this is to design a formal learning assignment or activity that helps the learner to experience the benefits of the resource. This goes against the end goal of having the learners pull the information on their own rather than being directed but I have found that a formal learning solution can help jump start informal learning. Once the user has become familiar with the resource and seen the benefits through an assignment such as a scavenger hunt, or a structured online discussion, they are more likely to go back on their own.
Contests - Another form of a formal learning activity that can help promote the use of social learning tools is to create some kind of a contest. This can be a little more difficult to design but adding a little competition into the activity adds motivation for the learners. Examples for contests could be the greatest contribution made to a wiki or something like the most questions answered in a discussion forum.

It all comes down to motivating the workforce to make the effort to use the informal or social learning tool you have developed. Explaining the benefits is not enough, learners need to experience the benefits on their own. A great way to help them experience "wins" or positive experiences with informal or social learning tools is through formal learning activities such as assignments, fun activities, or contests.

I'm sure that I am not the only instructional designer struggling with social or informal learning tools. If you have experienced any "wins" or "losses" in promoting social learning please leave a comment and let us know what has and has not worked for you.

What's in a name?

jdeegan177@gmail.com (Joe Deegan) — Fri, 15 May 2009 00:06:00 +0000

I ran into a strange problem using an html file produced in Camtasia by TechSmith and delivered through Moodle that must be common amongst Camtasia and Moodle users. Hopefully this post will prevent others from making the same easy mistake.

I uploaded all of the necessary files produced by Camtasia to Moodle then created a link on the course site to the html file but received a strange error when opening the link. I had no clue what was causing the problem because I wasn't doing anything different so I did a quick search and found this post on the Moodle forums that helped me solve the issue. After reading this post I realized there was something different about this file, I left a space in the title. Apparently Moodle doesn't like any spaces or special characters in the file name because Camtasia uses windows naming conventions while Moodle uses Linux. It was the stupid space that I had in the title causing the error!

Quick Fix:
The quick fix for this is to rename the Camtasia project without spaces or special characters, reproduce it, then upload the new files to Moodle. Create a link to the new html file without spaces or special characters and voila!

Long Fix:
If you are like me and no longer have access to Camtasia or just feel like doing a little extra work you will need to go with the long fix. Because I don't have Camtasia anymore and can't reproduce the project, I had to go into the html and XML files to manually edit the file names. It's really not that difficult but is a little more tedious. After renaming the files, open the html and xml files in an editor (I used Dreamweaver) and run a "find and replace" for every file name that you changed. It's not just the flash file that you need to change the name of, you also need to change the names of the javascript and XML files. Once you have changed all of the names you can upload the edited files to Moodle, then create a link to the html file and you are in business.

It was an annoying issue but easy to resolve with the help of the Moodle community and it always feels good to solve a problem. Now that I have this bit of knowledge I'll make sure to avoid spaces in any files I use that will be going on Moodle just to avoid the trouble.

Continuous Learning Experience

jdeegan177@gmail.com (Joe Deegan) — Mon, 04 May 2009 19:00:00 +0000

Through experience I am learning that training should never be a one time event, it should be a continuous learning experience. As a corporate trainer it can be all too easy to facilitate the class (off or online), collect your smiley sheets, and check the class off the list as done forever. It feels great to mark the task off the list but it can also be a recipe for disaster. This raises the question, "What are the best "Continuous Learning" solutions?" This post highlights some of the wins and losses I have had in creating continuous learning experiences.

I have recently been working on a lot of technical training projects for a recent software implementation. The learners completed a series of eLearning tutorials and a day long instructor led training class but that was not enough to help learners retain the knowledge needed to use the software fluently. In an effort to provide a continuous learning experience I implemented a Wiki using MediaWiki. Myself and a few others filled the Wiki with detailed instructions covering every procedure the software is used for. It is now a great resource for quickly finding answers especially in the first couple of weeks after the software implementation. The instructions in the Wiki served as a great reminder of what they learned in the eLearning and instructor led courses to get them through the tough times.

However, the Wiki did not fulfill all of the learners needs. Many learners had a difficult time fully understanding the in's and outs of unique situations by reading instructions on the Wiki. They needed to interact with somebody who could answer their questions and provide perspective unique to the situation they are dealing with. The problem with this is that the technical support staff was too busy to provide the one on one coaching that many people needed. To address this issue I implemented a help forum on the organizations Moodle LMS where learners could go and post their non urgent questions. At first I thought it would mainly be the tech support staff answering questions in the forum but it turned out to be other tech savvy learners who caught on to the software quickly that were able to lend a helping hand to their colleagues by answering questions. The great thing about this is that the quick learners who were answering questions were learning more by answering questions. The forum turned out to not only be a great tool for reducing tech support calls, but it was also a great tool for both novices and experts to learn about the software.

The wiki and help forum turned out to be great resources but this was not until I could overcome the major hurdle of getting people to use these resources. In any organization, it can be difficult to attract participation for tools like this even if the information is valuable. I still don't have the participation I would like but as I continue to advertise within the organization, I'm gaining more and more visitors in each of these resources. The bullet points below highlight some of the advertising successes I have had:

Cover Resources in Formal Training Courses - I made sure to include training on using the Wiki and help forum in the formal eLearning and Instructor Led courses as a form of advertising and to set expectations of when to use these resources. In the past, employees of the organization have had a tendency to quickly call the tech support staff when they didn't know how to do something so we needed to break this habit.
Advertise anywhere and everywhere - The more chatter there is about the resources the better. I had success by advertising in the company newsletter and the internal company intranet. Employees refer to the newsletter and intranet for the latest news so these were ideal places to advertise the successes people were having using these resources.
Get the power users involved - I mentioned that there was a tendency in the organization to rely on the tech support staff when you have a software question. To break this habit we needed to change the habits of both the employees and the tech support staff. Rather than firing off the answer to the question I encouraged the tech support staff to coach the employee on how to find the answer to their question using the Wiki and Forum. Once employees realized that if they call tech support, they are going to be coached on using the Wiki and Forum the calls start dwindling and participation in the resources increases.

After a lot of hard work the Wiki and Help Forum turned out to be great resources for creating a continuous learning experience. I am still learning more about Wikis and Forums and will be exploring other ways to continue the learning experience after the formal training is complete. What have you done that worked well? Please share your experience by posting a comment.

Moodle Experimentation Scare

jdeegan177@gmail.com (Joe Deegan) — Sun, 26 Apr 2009 15:36:00 +0000

I freaked myself out this morning after making a small change which took down all of my sites on the same domain as my experimental moodle. Yesterday I installed Moodle using Fantastico on my hosted web server account and everything went great. I had one notification in Moodle telling me that I needed to change a setting in the .htaccess file. After finally finding the .htaccess file I found that there was not a single line of code visible. I decided to type in the line of code that the Moodle notification told me I needed to change. This line of code took down my portfolio site and a project site I am working on for a friends business along with my brand new experimental moodle installation. Needless to say this scared the crap out of me so I fired off an email to the support team at Everity web hosting who responded within minutes with a resolution to my problem.

Everity had the site back up in minutes and found a solution to the notification Moodle is giving me. Turned out I was not able to change the line of code which was "register_globals=off" on my server so Everity is moving it to a server where this setting is to "off" by default. It's going to take a few hours before I can be sure that the problem is solved but it sounds like a good solution. Everity provided great customer service with a quick response and resolution to my problem.

Once my experimental Moodle installation is back online I will be forging ahead by customizing the theme and setting up a course for an instructional design class I am taking in the Ed Tech program at SDSU. Hopefully I won't have any more scares but even if I do I am sure I will learn from it.

Moodle: Email Notfication Problems

jdeegan177@gmail.com (Joe Deegan) — Thu, 16 Apr 2009 14:17:00 +0000

A very common theme in the Moodle forums is problems with email notifications for things like submitted assignments, forum posts, graded assignments, etc. It's good to know that I am not the only one having these kinds of LMS problems. I was having issues with email notifications only working every once in a while and I finally had time to dive into the Moodle community and research the issue.

In my research I found that there are two common problems Moodle admins have with email notifications. Turns out I was having both of these problems. The first and more complicated issue is not having a Cron job set up on the web server hosting moodle and the second issue had to do with using SMTP to send email from Moodle.

The first issue was the tough one to figure out. Before researching this issue I didn't even know what Cron Jobs are which made it difficult for me to troubleshoot the issue. After trolling through Moodle forums I learned that a Cron Job is something that tells the server to run processes such as sending emails and running backup routines. I think I may have missed something in the moodle installation that automatically creates the Cron Job because I didn't have one created on my hosted server. Once I figured this out I jumped into creating a Cron Job using instructions from the Moodle Documentation Wiki. At first the instructions seemed easy but as usual the Cron Job I created using the instructions gave me errors. The error I was getting was a result of a UNIX command line that the server did not agree with. The Moodle instructions gave other command line options so I tried another option and it solved the problem. The Cron job started working but the email notifications still weren't working.

At this point the Cron job was working but the emails still weren't coming which lead me to the second common issue of using SMTP settings to send the email. In Moodle you have the option of sending email through SMTP or PHP. If you use SMTP you need to enter your servers information into Moodle which I did and I think I did correctly but it wasn't working. I came across several posts regarding this in the Moodle Forums and one post suggested simply not using SMTP and deleting the SMTP information you entered in Moodle. I did this and bang the emails started arriving. Moodle obviously didn't like what I entered for the SMTP information and wanted to send emails using PHP.

Now I have the email notifications working but they are working a little too well. Submitted assignment email notifications are going to people other than the "Teacher" of the class. I still need to do some fine tuning with this but I have a feeling it is something simple I overlooked.

I hope this post finds other rookie Moodle implementers and helps solve similar issues. Please leave a comment if you have any suggestions for the persisting email notification problems I am having.

Rapid Performance Analysis

jdeegan177@gmail.com (Joe Deegan) — Sat, 04 Apr 2009 17:03:00 +0000

Rapid performance analysis, is there such a thing? In a discussion with a LinkedIn connection, the topic of a quicker way to complete an effective performance analysis came up. His company frowns on spending time up front completing an analysis and wants him to dive into course development to "Save Time." I understand the importance of producing a tangible instructional product quickly but I believe with a mindset like this you will spend more time creating solutions that are not effective or you end up wasting time doing re work after you come up with a great idea halfway through the project. After reading "Job Aids & Performance Support" by Allison Rosset, and "Analyzing Performance Problems" by Robert Mager and Peter Pipe, I am sold on the notion that a "course" is not always the answer and if a "course" is the answer it is crucial to conduct an analysis to produce an effective instructional product.

In the corporate world it is important to walk the fine line of producing a quality product and producing it quickly. So, how do we in the corporate training and development field balance conducting an effective performance analysis with the business need of producing it quickly? We hear so much about "Rapid Development" in the world of eLearning but we don't hear much about "Rapid Analysis." My favorite resource for helping work my way through a performance analysis quickly is Mager and Pipes "Quick Reference Checklist." I find the questions in the checklist help keep me focused on the important aspects of the analysis and make it easy to conduct an effective analysis quickly.

Below I listed out some of the key questions I ask myself when attempting to conduct an effective but rapid performance analysis. The questions I have listed out below is what I have boiled Mager and Pipes quick reference checklist down to after a few years of applying it in my instructional design work.

What is the problem and is it worth pursuing? In many cases it may be more expensive or anti productive to address the problem then it would be to leave well enough alone. You always want to be sure that you are going to get a justifiable return on your investment.
Is the performance problem a result of a skill deficiency, consequences, or the process? You would think this is such an obvious question to ask your self but all too often we assume that some kind of a course is the answer to the problem. I have found that in many situations that simplifying the process or providing consequences can have a much larger impact than any kind of instructional product. Is the workflow efficient? Is desired performance rewarding? Do they know when they are doing a good job? Are there any obstacles? Many of us are paid to turn out courses but you will prove greater value to the business by recommending the solution with the highest return on investment.
If your answer to the above question is skill deficiency, then how often do they need to perform the task? Is it just something that they need to do every once in a while? If so, maybe a job aid would be more effective then a course. Sometimes all that is needed is a simple set of instructions that are accessible just in time. A simple job aid can sometimes produce better results at a fraction of the cost.
Which solution yields the most value? By the time you answer the questions above you will have a good idea of what needs to be done to close the skill gap. At this point you need to decide which solution or blend of solutions is going to yield the most value to the organization. Not the solution with the most bells and whistles but the solution that is going to provide the most bang for the buck

Although not an exhaustive analysis I find the questions listed above get me off to a rapid start on instructional design projects. Please help me and my LinkedIn connection out by posting your rapid analysis tips in the comments section.

Moodle 1.9 eLearning Course Development by William Rice

jdeegan177@gmail.com (Joe Deegan) — Thu, 19 Mar 2009 14:22:00 +0000

As I have been working my way through a Moodle implementation I have used several different resources to find answers for my Moodle questions. While the moodle community is fantastic for finding quick answers to random issues, I have found that Moodle 1.9 by William Rice is a great resource for support from installation to setting up class pages.

Other Moodle books I have used in the past are either directed to the LMS admin installing and maintaining the database or the Trainer/Teacher creating class pages. William Rice does a great job of covering all aspects for those of you out there who are doing it all which I am sure is more and more in the current economy.

Something I like about this book is the plain language it is written in. Often times when I am reading forum posts in the Moodle Community I get lost in the "Techno Speak" and it seems like some of the Moodle gurus out there are trying to show off how much they know by explaining in a way that few people will understand. The downside to this plain language is that in many cases you don't get the whole story from the instructions in the book and will need to refer to the Moodle community to fill in the blanks.

Overall it's a good book to get you started with Moodle but it's also important to know that not all of the issues you will come across are covered in this book. It's a great reference to have on your desk while working your way through a Moodle implementation but you will also want to have the Moodle community bookmarked for the unique situations that are not covered in detail in the book.

Exploring Second Life

jdeegan177@gmail.com (Joe Deegan) — Mon, 23 Feb 2009 00:52:00 +0000

This week in an Instructional Design class I am taking in the Ed Tech program at SDSU we will be discussing Second Life. I've been hearing so much about using it as an instructional design tool and now that it has come up on the class schedule my curiosity has reached it's tipping point. I decided to sign on and see what it's all about.

I was hoping to get set up with my avatar and figure out how to "teleport" around in about an hour because that is all the time I had to play around. Well, I ended up spending that whole hour trying to perfect the look of my avatar. I left frustrated trying to use the options available in the default inventory. I decided to give up on my Avatar and try and explore all the great islands I have heard about it and could not get off of "Avatar Island" when my play around time expired.

I'll be spending more time learning the ropes of Second Life because I would like to use it for eLearning projects. Tom from the Rapid eLearning Blog sparked my interest with his post "Create eLearning scenarios by bringing the virtual word into the real world." The post covers how to use virtual worlds like second life to build realistic scenarios. Just create a few avatars and set them up in different environments to create snapshots for your eLearning scenario. So far I am not finding this as easy as it sounds considering it took me an hour to play around with the look of one avatar and I am stuck on avatar island.

I am sure there are some very basic elements that I haven't caught on to yet that will make my second life much more fulfilling. The key seems to be adding landmarks and avatars to my inventory but I haven't figured out how to do that. As time was running out I found the second life showcase tutorials which got me headed in the right direction but I'll need to spend more time with the tutorials to figure how to add to my inventory. I am sure with a little more research I'll be able to whip together those scenarios that Tom makes look so easy.

Train the Trainer

jdeegan177@gmail.com (Joe Deegan) — Wed, 18 Feb 2009 19:20:00 +0000

I am responsible for an upcoming software rollout for a retail organization and I am looking for ideas for structuring a train the trainer course. The training plan involves the learners completing a series of eLearning courses which will be followed by a one day instructor led course. I have finished developing the eLearning courses and the instructor led course so now I need to prepare SME’s to facilitate the instructor led classes on their own.

The ILT course is largely based on completing a workbook filled with exercises that build on what they learned in the eLearning courses. I have also developed a facilitator guide to go along with this workbook. It should be relatively easy to facilitate the class by just using the facilitators guide but I would like to develop some activities that will help build their confidence in facilitating the course.

I have scheduled a 2 day meeting with the SME’s where I will introduce them to the course and prepare them to facilitate it on their own. At this point I am planning on having them participate in the ILT course as a participant on day 1 then going into the train the trainer content on day 2. I have designed similar train the trainer courses before but I am looking for some new ideas to make it more effective.

One of the challenges I am faced with is that there will be 12 SME’s to train and only me as the facilitator. The ideal situation for me would to be able to break them into groups so that they can practice facilitating the course with each other but I’m not sure how feasible or effective that will be with just me as the facilitator.

All this leads to the question of “How can I maximize the time I have on day 2 to prepare them to teach the course on their own?”