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Data Center Automation - Overview

Thu, 09 Feb 2012 00:11:18 GMT

BMC Log Analyzer for IMS

Wed, 08 Feb 2012 09:58:18 GMT

Watch this is brief informative demo about using BMC Log Analyzer for IMS in problem determination.

BMC IT Service Desk on RemedyForce

Wed, 08 Feb 2012 09:52:20 GMT

BMC IT Service Desk on RemedyForce delivers cloud-enabled service desk, self-service, and inventory management capabilities hosted on the number one SaaS platform from Salesforce.com. Watch Bob Beauchamp, CEO of BMC Software, and Marc Benioff, CEO of Salesforce.com, discuss and demo BMC ServiceDesk on Force.com at Dreamforce 2009.

Need more info. Call us at (877) 945-6325 or email us. Or find your local BMC office.

Yes You Can!

Wed, 08 Feb 2012 09:30:45 GMT

Yes it Does - BMC Control-M can do all the things in claims it can do; Yes you can - convert your existing scheduling solution to BMC Control-M.

BMC Control-M: File Transfers

Wed, 08 Feb 2012 09:28:58 GMT

Fact – file transfers are still heavily used to transfer information between applications and platforms. Transferred files often contain sensitive information and need to be processed in a timely manner. Find out how BMC Control-M/CM for Advanced File Transfer can help you put file transfers under control.

Pervasive Software takes their help desk to the next level

Timothy Davis — Thu, 02 Feb 2012 21:14:34 GMT

Steve Padgett, VP of IT at Pervasive Software discusses why they selected Remedyforce to support their 24 x 7 environment.

RightStar Systems, BMC Elite Solution Partner

Jessica Walker — Tue, 31 Jan 2012 21:49:40 GMT

Dick Stark, RightStar's President and CEO, discusses the company's role as trusted IT Service Management advisor to its clients and an Elite BMC Solution Partner providing service management, automation, and assurance solutions for government, commercial, and education organizations. In addition, RightStar is a BMC Technology Alliance partner, providing add-on software modules, such as MagicWand and MagicMobile, that add essential functionality to the ITSM system.

The Survey Says – Get the details from our 6th annual mainframe survey

Tue, 31 Jan 2012 06:47:17 GMT

Our sixth annual survey of over 1,300 mainframe users world-wide was thought provoking, so we asked Bill Miller, president of Mainframe Service Management at BMC Software, to break it down for us. What’s new in the world of mainframe? What makes mainframe professionals worried, interested, and excited? Watch Bill discuss the results of our survey and share his thoughts on where the mainframe goes from here.

Understanding Approvals for SRM and Change

Kim Wharton — Fri, 27 Jan 2012 13:46:09 GMT

Educational Services’ Chetan Bhakari will review approvals and approvers for BMC IT Service Management (ITSM). He reviews the 3 processes in the Approval Process Configuration including ad hoc, management chain and level (approval mapping form). Chetan will also review the phases of approval in change management, release management, service request definition (SRD) and service request management (SRM).

Extension S.A.

Tue, 24 Jan 2012 15:55:42 GMT

With offices in Chile, Argentina, and Colombia, Extension S.A. is one of BMC's largest partners in South America. Learn more about Extension's investment and dedication to BMC solutions.

Con oficinas en Chile, Argentina y Colombia, Extension S.A. es uno de los más importantes socios de BMC en América del Sur. Aprenda más sobre las inversiones de Extension y su dedicación a las soluciones de BMC.

ITIL V3 and BSM Architecture

Wed, 18 Jan 2012 06:50:37 GMT

BMC Software's Global Best Practice Director for Education Services Anthony Orr gives insight into the ITIL V3 Architecture.

How To Embrace ITIL as an Organization

Wed, 18 Jan 2012 06:50:19 GMT

BMC Educational Services presents ITIL How To Embrace ITIL as an Organization with Heather Applegate.

BMC Educational Services: ITIL and Reporting

Wed, 18 Jan 2012 06:49:58 GMT

BMC Educational Services presents ITIL and Reporting with Sydney Dent.

Organizational Transformation with BSM and ITIL

Wed, 18 Jan 2012 06:49:37 GMT

Global Best Practice Director Anthony Orr discusses how to increase efficiency and economic value for your business services by following the ITIL practices for service improvement.

BMC Cloud Simulation - BMCAir

Wed, 18 Jan 2012 06:48:59 GMT

Many IT organizations are looking to deploy hybrid cloud computing services to provision hardware and software resources on-demand, improve resource utilization, and optimize operational costs. Private, public, or hybrid cloud environments help organizations rapidly deliver software, IT platforms, and infrastructure that address changing business needs without increasing overall IT costs. However, the road to designing and building a cloud can be complex and challenging for even the most sophisticated organization. So where does an organization begin? What are the challenges? The BMC Cloud Simulation – BMCAir course is a learning experience like no other.

AO: The Hidden Power of Orchestrator

Wed, 18 Jan 2012 06:48:24 GMT

Educational Services’ Mark Houser discusses what is hiding behind many automated processes in the powerful conductor of BMC Atrium Orchestrator.

Compliance with BladeLogic

Kim Wharton — Wed, 18 Jan 2012 06:47:41 GMT

Educational Services’ Mahesh Argade reviews how you can consistently enforce compliance with BMC BladeLogic Server Automation Suite. Mahesh talks about regulatory and operational compliance and the pain points – constant changes driven by business demands, manual processes and regulatory compliance

Understanding How Rules and Policies Are Used in Network Automation

Wed, 18 Jan 2012 06:47:18 GMT

Educational Services’ Bob Bailey reviews rules and policies in BMC BladeLogic Network Automation.

What does ‘Server Automation’ actually mean?

Kim Wharton — Wed, 18 Jan 2012 06:46:53 GMT

Educational Services’ Jeff Turner discusses BMC BladeLogic Server Automation. Jeff reviews the steps of provisioning, configuration, deployment and compliance within the server estate.

CONTROL-M: Using Periodic Calendars

Wed, 18 Jan 2012 06:46:10 GMT

Educational Services’ Wendell Bordelon shows examples of using periodic calendars to simplify complex scheduling. Additional Resources: