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	<title>Human-Centered Change and Innovation</title>
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	<description>Keynote Speaker &#38; Futurist - Braden Kelley</description>
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		<title>How to Test Your Business Model</title>
		<link>https://bradenkelley.com/2026/05/how-to-test-your-business-model/</link>
					<comments>https://bradenkelley.com/2026/05/how-to-test-your-business-model/#respond</comments>
		
		<dc:creator><![CDATA[Mike Shipulski]]></dc:creator>
		<pubDate>Fri, 08 May 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[business model]]></category>
		<category><![CDATA[business model testing]]></category>
		<category><![CDATA[idea validation]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[Prototyping]]></category>
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					<description><![CDATA[GUEST POST from Mike Shipulski Sometimes we get caught up in the details when we should be working on the foundation. Here's a rule: If the underlying...]]></description>
		
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		<post-id xmlns="com-wordpress:feed-additions:1">84827</post-id>	</item>
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		<title>Investments That Make Your Company More Productive, Efficient and Customer-Friendly</title>
		<link>https://bradenkelley.com/2026/05/investments-that-make-your-company-more-productive-efficient-and-customer-friendly/</link>
					<comments>https://bradenkelley.com/2026/05/investments-that-make-your-company-more-productive-efficient-and-customer-friendly/#respond</comments>
		
		<dc:creator><![CDATA[Shep Hyken]]></dc:creator>
		<pubDate>Thu, 07 May 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[customer friendliness]]></category>
		<category><![CDATA[efficiency]]></category>
		<category><![CDATA[productivity]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84837</guid>

					<description><![CDATA[GUEST POST from Shep Hyken What company doesn’t want to be more productive, efficient, and customer-friendly? (That’s a rhetorical question.) Isn’t this...]]></description>
		
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		<post-id xmlns="com-wordpress:feed-additions:1">84837</post-id>	</item>
		<item>
		<title>How to Design a Horrible, Terrible, No Good, Very Bad User Experience</title>
		<link>https://bradenkelley.com/2026/05/how-to-design-a-horrible-terrible-no-good-very-bad-user-experience/</link>
					<comments>https://bradenkelley.com/2026/05/how-to-design-a-horrible-terrible-no-good-very-bad-user-experience/#respond</comments>
		
		<dc:creator><![CDATA[Geoffrey Moore]]></dc:creator>
		<pubDate>Wed, 06 May 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[user experience]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84820</guid>

					<description><![CDATA[GUEST POST from Geoffrey A. Moore Some of you may know that early in my career I taught English at the college level. The freshman writing requirement was...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84820</post-id>	</item>
		<item>
		<title>The AI New Deal</title>
		<link>https://bradenkelley.com/2026/05/the-ai-new-deal/</link>
					<comments>https://bradenkelley.com/2026/05/the-ai-new-deal/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Tue, 05 May 2026 02:43:10 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[public works]]></category>
		<category><![CDATA[social contracts]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84845</guid>

					<description><![CDATA[Another AI Soft Landing Scenario Exploration -- Government as the Employer of First Resort LAST UPDATED: May 2, 2026 at 5:33 PM by Braden Kelley and Art...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84845</post-id>	</item>
		<item>
		<title>We Must Think Less Like Engineers and More Like Gardeners</title>
		<link>https://bradenkelley.com/2026/05/we-must-think-less-like-engineers-and-more-like-gardeners/</link>
					<comments>https://bradenkelley.com/2026/05/we-must-think-less-like-engineers-and-more-like-gardeners/#respond</comments>
		
		<dc:creator><![CDATA[Greg Satell]]></dc:creator>
		<pubDate>Mon, 04 May 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Change]]></category>
		<category><![CDATA[engineering]]></category>
		<category><![CDATA[gardening]]></category>
		<category><![CDATA[thinking]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84809</guid>

					<description><![CDATA[GUEST POST from Greg Satell In February, 1919, the famous philosopher Bertrand Russell received a card from his former student, Ludwig Wittgenstein, who...]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/05/we-must-think-less-like-engineers-and-more-like-gardeners/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84809</post-id>	</item>
		<item>
		<title>Winning with Artificial Intelligence in 90 Days</title>
		<link>https://bradenkelley.com/2026/05/winning-with-artificial-intelligence-in-90-days/</link>
					<comments>https://bradenkelley.com/2026/05/winning-with-artificial-intelligence-in-90-days/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Sun, 03 May 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[Interviews]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84765</guid>

					<description><![CDATA[Exclusive Interview with Charlene Li The rapid evolution of artificial intelligence (AI) has shifted the technology from a futuristic curiosity to the...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84765</post-id>	</item>
		<item>
		<title>Why Zero UI Will Redefine Experience Design</title>
		<link>https://bradenkelley.com/2026/05/why-zero-ui-will-redefine-experience-design/</link>
					<comments>https://bradenkelley.com/2026/05/why-zero-ui-will-redefine-experience-design/#respond</comments>
		
		<dc:creator><![CDATA[Art Inteligencia]]></dc:creator>
		<pubDate>Sat, 02 May 2026 16:22:27 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[interface design]]></category>
		<category><![CDATA[user interfaces]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[Zero UI]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84795</guid>

					<description><![CDATA[The Invisible Interface LAST UPDATED: May 2, 2026 at 9:13 AM GUEST POST from Art Inteligencia I. Introduction: The End of the Glass Slab The Screen...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84795</post-id>	</item>
		<item>
		<title>A Tiny Bit of Uninterrupted Work Goes a Long Way</title>
		<link>https://bradenkelley.com/2026/05/a-tiny-bit-of-uninterrupted-work-goes-a-long-way/</link>
					<comments>https://bradenkelley.com/2026/05/a-tiny-bit-of-uninterrupted-work-goes-a-long-way/#respond</comments>
		
		<dc:creator><![CDATA[Mike Shipulski]]></dc:creator>
		<pubDate>Fri, 01 May 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Psychology]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[task switching]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84400</guid>

					<description><![CDATA[GUEST POST from Mike Shipulski If your day doesn’t start with a list of things you want to get done, there’s little chance you’ll get them done. What if...]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/05/a-tiny-bit-of-uninterrupted-work-goes-a-long-way/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84400</post-id>	</item>
		<item>
		<title>The Customer Confidence Score&#x2122; (CCS)</title>
		<link>https://bradenkelley.com/2026/04/the-customer-confidence-score-ccs/</link>
					<comments>https://bradenkelley.com/2026/04/the-customer-confidence-score-ccs/#respond</comments>
		
		<dc:creator><![CDATA[Shep Hyken]]></dc:creator>
		<pubDate>Thu, 30 Apr 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[customer confidence score]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84408</guid>

					<description><![CDATA[GUEST POST from Shep Hyken Recently, I wrote about a customer trust survey. The feedback was amazing, which compelled me to take this a step further....]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/the-customer-confidence-score-ccs/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84408</post-id>	</item>
		<item>
		<title>Designing Work for Humans and AI Agents to Do Together</title>
		<link>https://bradenkelley.com/2026/04/designing-work-for-humans-and-ai-agents-to-do-together/</link>
					<comments>https://bradenkelley.com/2026/04/designing-work-for-humans-and-ai-agents-to-do-together/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Thu, 30 Apr 2026 01:56:37 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Agentic AI]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84736</guid>

					<description><![CDATA[LAST UPDATED: April 29, 2026 at 6:28 PM by Braden Kelley and Art Inteligencia The Work Design Gap We are not struggling to build artificial intelligence....]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/designing-work-for-humans-and-ai-agents-to-do-together/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84736</post-id>	</item>
		<item>
		<title>Go Beyond SLAs and Measure Human Success with the New XLM Matrix (free download)</title>
		<link>https://bradenkelley.com/2026/04/go-beyond-slas-and-measure-human-success-with-the-new-xlm-matrix-free-download/</link>
					<comments>https://bradenkelley.com/2026/04/go-beyond-slas-and-measure-human-success-with-the-new-xlm-matrix-free-download/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Wed, 29 Apr 2026 19:48:42 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[customer experience metrics]]></category>
		<category><![CDATA[experience level measures]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[XLMs]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84712</guid>

					<description><![CDATA[LAST UPDATED: April 29, 2026 at 12:03 PM by Braden Kelley The Crisis of the "Efficient but Empty" Experience In our current landscape of rapid digital...]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/go-beyond-slas-and-measure-human-success-with-the-new-xlm-matrix-free-download/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84712</post-id>	</item>
		<item>
		<title>The Trapped Value Playbook</title>
		<link>https://bradenkelley.com/2026/04/the-trapped-value-playbook/</link>
					<comments>https://bradenkelley.com/2026/04/the-trapped-value-playbook/#respond</comments>
		
		<dc:creator><![CDATA[Geoffrey Moore]]></dc:creator>
		<pubDate>Wed, 29 Apr 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[trapped value]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84421</guid>

					<description><![CDATA[Creating and Closing Multi-million Dollar Deals GUEST POST from Geoffrey A. Moore Dear Readers, I want to forewarn you that this article is quite long....]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/the-trapped-value-playbook/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84421</post-id>	</item>
		<item>
		<title>Is Your Innovation Fire Fading?</title>
		<link>https://bradenkelley.com/2026/04/is-your-innovation-fire-fading/</link>
					<comments>https://bradenkelley.com/2026/04/is-your-innovation-fire-fading/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Tue, 28 Apr 2026 23:47:29 +0000</pubDate>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Innovation Health Checks]]></category>
		<category><![CDATA[Stoking Your Innovation Bonfire]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84659</guid>

					<description><![CDATA[LAST UPDATED: April 28, 2026 at 3:46 PM by Braden Kelley A common misconception in business is that innovation fails simply because of a shortage of good...]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/is-your-innovation-fire-fading/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84659</post-id>	</item>
		<item>
		<title>Why the AI Data Centers of 2030 Will Be Sovereign Fortresses</title>
		<link>https://bradenkelley.com/2026/04/why-the-ai-data-centers-of-2030-will-be-sovereign-fortresses/</link>
					<comments>https://bradenkelley.com/2026/04/why-the-ai-data-centers-of-2030-will-be-sovereign-fortresses/#respond</comments>
		
		<dc:creator><![CDATA[Art Inteligencia]]></dc:creator>
		<pubDate>Tue, 28 Apr 2026 01:36:15 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[data centers]]></category>
		<category><![CDATA[defense]]></category>
		<category><![CDATA[military bases]]></category>
		<category><![CDATA[national security]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84581</guid>

					<description><![CDATA[The Great Decoupling LAST UPDATED: April 27, 2026 at 6:17 PM GUEST POST from Art Inteligencia The End of the "Cloud" Illusion For over a decade, we have...]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/why-the-ai-data-centers-of-2030-will-be-sovereign-fortresses/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84581</post-id>	</item>
		<item>
		<title>The Human-Premium Renaissance</title>
		<link>https://bradenkelley.com/2026/04/the-human-premium-renaissance/</link>
					<comments>https://bradenkelley.com/2026/04/the-human-premium-renaissance/#comments</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Tue, 28 Apr 2026 01:10:00 +0000</pubDate>
				<category><![CDATA[Futurology]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[embodied artificial intelligence]]></category>
		<category><![CDATA[Robotics]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84431</guid>

					<description><![CDATA[Another AI Soft Landing Scenario Exploration LAST UPDATED: April 24, 2026 at 6:52 PM by Braden Kelley and Art Inteligencia I. Beyond the "Empty Desk" The...]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/04/the-human-premium-renaissance/feed/</wfw:commentRss>
			<slash:comments>2</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84431</post-id>	</item>
		<item>
		<title>Business Leaders Must Learn About Political and Social Movements</title>
		<link>https://bradenkelley.com/2026/04/business-leaders-must-learn-about-political-and-social-movements/</link>
					<comments>https://bradenkelley.com/2026/04/business-leaders-must-learn-about-political-and-social-movements/#respond</comments>
		
		<dc:creator><![CDATA[Greg Satell]]></dc:creator>
		<pubDate>Mon, 27 Apr 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Change]]></category>
		<category><![CDATA[political movements]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[social movements]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84389</guid>

					<description><![CDATA[GUEST POST from Greg Satell Business leaders have long been fascinated by the military. When Alfred Sloan created the modern corporation at General...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84389</post-id>	</item>
		<item>
		<title>AI State of the Union</title>
		<link>https://bradenkelley.com/2026/04/ai-state-of-the-union/</link>
					<comments>https://bradenkelley.com/2026/04/ai-state-of-the-union/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Sun, 26 Apr 2026 18:54:16 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[image generation]]></category>
		<category><![CDATA[images]]></category>
		<category><![CDATA[quote posters]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84463</guid>

					<description><![CDATA[Image Generation Edition LAST UPDATED: April 26, 2026 at 11:39 AM by Braden Kelley Watching the evolution of AI over the past eighty years (83 actually)...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84463</post-id>	</item>
		<item>
		<title>The Gold in the Mine</title>
		<link>https://bradenkelley.com/2026/04/the-gold-in-the-mine/</link>
					<comments>https://bradenkelley.com/2026/04/the-gold-in-the-mine/#respond</comments>
		
		<dc:creator><![CDATA[John Bessant]]></dc:creator>
		<pubDate>Sun, 26 Apr 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[brainstorming]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84126</guid>

					<description><![CDATA[Why Your Best Ideas May Already Be on Your Payroll GUEST POST from John Bessant ‘With every pair of hands you get a free brain!’ That’s the promise of...]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">84126</post-id>	</item>
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		<title>The Authenticity Mandate</title>
		<link>https://bradenkelley.com/2026/04/the-authenticity-mandate/</link>
					<comments>https://bradenkelley.com/2026/04/the-authenticity-mandate/#respond</comments>
		
		<dc:creator><![CDATA[Art Inteligencia]]></dc:creator>
		<pubDate>Sat, 25 Apr 2026 01:10:00 +0000</pubDate>
				<category><![CDATA[Psychology]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[deep fakes]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[truth]]></category>
		<category><![CDATA[verification]]></category>
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					<description><![CDATA[A Leader’s Guide to Truth Literacy and Verification Technology LAST UPDATED: April 24, 2026 at 3:51 PM GUEST POST from Art Inteligencia The Executive...]]></description>
		
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		<post-id xmlns="com-wordpress:feed-additions:1">84368</post-id>	</item>
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		<title>People Are Always the Hardest Part</title>
		<link>https://bradenkelley.com/2026/04/people-are-always-the-hardest-part/</link>
					<comments>https://bradenkelley.com/2026/04/people-are-always-the-hardest-part/#respond</comments>
		
		<dc:creator><![CDATA[Mike Shipulski]]></dc:creator>
		<pubDate>Fri, 24 Apr 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[people]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=84081</guid>

					<description><![CDATA[GUEST POST from Mike Shipulski The toughest part of all things is the people part. Hold on to being right and all you’ll be is right. Transcend rightness...]]></description>
		
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