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	<title>Brand Touchpoints</title>
	
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		<title>Can you recognize the brand?</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/erCNl5o9tEM/</link>
		<comments>http://www.abhinayachandra.com/2012/01/can-you-recognize-the-brand/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 10:06:05 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[INSIGHTS]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=881</guid>
		<description><![CDATA[This piece of news has been circulating since 2008. Inspired by the results, I attempted testing brands in a similar scenario. Results follow - A man sat at a metro station in Washington DC and started to play the violin. He played six Bach pieces for about 45 minutes. During that time, since it was [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><div id="abb">
<div id="abm">
<div id="abc">
<div id="articlebody">This piece of news has been circulating since 2008. Inspired by the results, I attempted testing brands in a similar scenario. Results follow -</div>
<div></div>
<blockquote>
<div><em>A man sat at a metro station in Washington DC and started to play the violin. He played six Bach pieces for about 45 minutes. During that time, since it was rush hour, it was calculated that thousand of people went through the station, most of them on their way to work. Three minutes went by and a middle aged man noticed there was musician playing. He slowed </em></div>
<div><em>his pace and stopped for a few seconds and then hurried up to meet his schedule. A minute later, the violinist received his first dollar tip: a woman threw the money in the till and without stopping continued to walk. </em>A few minutes later, someone leaned against the wall to listen to him, but the man looked at his watch and started to walk again. Clearly he was late for work.</div>
<div>
<p>The one who paid the most attention was a 3 year old boy. His mother tagged him along, hurried but the kid stopped to look at the violinist. In the 45 minutes the musician played, only 6 people stopped and stayed for a while. About 20 gave him money but continued to walk their normal</p>
<div></div>
<p>pace. He collected $32. When he finished playing and silence took over, no one noticed it. No one applauded, nor was there any recognition.</p>
<p>No one knew this but the violinist was Joshua Bell, one of the best musicians in the world. He played one of the most intricate pieces ever written with a violin worth<br />
3.5 million dollars.</p>
<p>Two days before his playing in the subway, Joshua Bell sold out at a theater in Boston and the seats average $100.</p>
</div>
</blockquote>
<div></div>
<div><strong>The thought:</strong></div>
<p><img class="alignright  wp-image-891" style="border-style: initial; border-color: initial;" title="Brands" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/sports-shoes-brands-300x225.jpg" alt="" width="275" height="200" /></p>
</div>
<div>
<div></div>
<div><strong></strong>Joshua Bell is a powerful brand in music. He wasn&#8217;t recognized at the metro</div>
<div>because its unexpected to find a great musician play his music without the paparazzi. Does this extend to other brands? Does this mean that at some level the brand overtakes product offering?</div>
<div></div>
<div></div>
<div><strong>The experiment:</strong></div>
<div></div>
<div><strong></strong>One of my friend recently cleared her junk by having a garage sale.  In the midst of her 25 handbags, she agreed to place an original Louis Vuitton. The visitors (all of whom were well aware of the brand) glanced, some picked it up, but nobody asked for the rate. When questioned later, they admitted to it looking &#8220;nice&#8221; and &#8220;an original LV look-alike.&#8221;</div>
<div></div>
<div>Here&#8217;s an interesting quote:       &#8220;Of course it&#8217;s not original. What would an LV be doing at a garage sale when it belongs at an auction.&#8221;</div>
<div></div>
<div>What do you think? Do you recognize brands at all settings? Do you appreciate beauty at unexpected circumstances? Has brand value overtaken product offering?</div>
<div id="articlebody"></div>
</div>
</div>
</div>
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		<title>Here’s how Coke messed up</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/_DdbZQMQjZM/</link>
		<comments>http://www.abhinayachandra.com/2012/01/heres-how-coke-messed-up/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 07:40:14 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[BRANDING]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Consumer insight]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=873</guid>
		<description><![CDATA[Its a common strategy among many brands to release a different holiday packaging reflecting the spirit. Coke followed suit and released a white can with red Coca Cola lettering. The can also had polar bears and snow flakes on it. The original plan was to keep this on shelves till Feb. But, here&#8217;s what happened [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Its a common strategy among many brands to release a different holiday packaging reflecting the spirit. Coke followed suit and released a white can with red Coca Cola lettering. The can also had polar bears and snow flakes on it. The original plan was to keep this on shelves till Feb. But, here&#8217;s what happened - <a href="http://www.abhinayachandra.com/wp-content/uploads/2012/01/coke-white-can.jpg"><img class="wp-image-874 alignright" title="coke white can" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/coke-white-can-208x300.jpg" alt="" width="150" height="250" /></a></p>
<p><strong>Why did they do it?</strong></p>
<p>Coke executives wanted a disruptive shift and the white cans were unique enough to Coke&#8217;s usual red. They wanted it to be bold and attention-grabbing. Also, it fits in with their effort to raise awareness about global warming being a threat to polar bears. Coke has pledged $3 million toward this cause.</p>
<p><strong>What really happened?</strong></p>
<p>1. Consumers are so ingrained to associate red with Coke that it created a psychological impact on taste. Many people thought it tasted &#8220;funny.&#8221;</p>
<p>2. Also diet Coke had diet written in black on the cans. Usually, diet Coke comes in a white can. Many people confused the normal Coke for Diet and returned half empty cans to the stores demanding a refund.</p>
<p>It got so disruptive that Coke had to remove the cans in a month from the shelves. Here are some golden words from a victim directly -</p>
<p>&#8220;Coke = red.</p>
<p>Diet Coke = gray/silver/white.</p>
<p>If it ain&#8217;t broke, don&#8217;t fix it.&#8221;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>Fiat shoots underwater. But why?</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/65vNPteWhsw/</link>
		<comments>http://www.abhinayachandra.com/2012/01/fiat-shoots-underwater-but-why/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 05:54:17 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[BRANDING]]></category>
		<category><![CDATA[Advertising]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=866</guid>
		<description><![CDATA[Fiat Linea Punto releases its new TVC shot underwater. Here&#8217;s their list of reasons why and what they were trying to communicate - 1. The TVC shows two cars being assembled against all odds in a challenging environment.  : Actually the serene blue sea makes me feel more comfortable and relaxed. Gives no indication of &#8216;against [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Fiat Linea Punto releases its new TVC shot underwater. Here&#8217;s their list of reasons why and what they were trying to communicate -</p>
<p>1. <span style="color: #800000;">The TVC shows two cars being assembled against all odds in a challenging environment.</span></p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png"><img class="alignnone size-full wp-image-503" title="Bt favicon" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png" alt="" width="16" height="16" /></a> : Actually the serene blue sea makes me feel more comfortable and relaxed. Gives no indication of &#8216;against all odds.&#8217; I am sure the production would have had a challenging time shooting this, but that is not translated in the TVC. #fail</p>
<p>2. <span style="color: #800000;">The upgraded four features to communicate were powerful ground clearance, automatic rain sensing wipers, brighter dual-tone interiors and automatic headlamps.</span></p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png"><img class="alignnone size-full wp-image-503" title="Bt favicon" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png" alt="" width="16" height="16" /></a>: First two times I saw the TVC, the features did not really catch my eye. VO was more powerful. Post reading an article on the upgraded version, I saw the TVC again which then made more sense.</p>
<p>3.  <span style="color: #800000;">The underwater rendition has a multi-fold purpose. Firstly, it is a literal as well as figurative manifestation of the brand&#8217;s ability to dive deep into core consumer wants and needs.</span></p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png"><img class="alignnone size-full wp-image-503" title="Bt favicon" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png" alt="" width="16" height="16" /></a>: What? How? I don&#8217;t get that one bit. I did check with few other people in case my myopic vision is messing around. They didn&#8217;t get it either.#FAIL</p>
<p>4. <span style="color: #800000;">Secondly, the depth of the ocean is symbolic of the depth of passion needed to achieve something special, and this drive to achieve against the odds was something that was found to resonate with the personality of the brand&#8217;s TG (target group). This is reflected in the phrase used at the end of the film &#8212; &#8216;Got Heart!&#8217;.</span></p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png"><img class="alignnone size-full wp-image-503" title="Bt favicon" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png" alt="" width="16" height="16" /></a>: Well, no. More than the depth of the ocean, I get the passion quotient with the Voice over.</p>
<p>5. <span style="color: #800000;">Additionally, it conveys the availability of the two cars in a new colour &#8212; oceanic blue.</span></p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png"><img class="alignnone size-full wp-image-503" title="Bt favicon" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/Bt-favicon.png" alt="" width="16" height="16" /></a>: Seriously, come on. Now you are just being ridiculous. More like everything remotely connected with the underwater concept is being force fit as a reason why.</p>
<p>Now see it for yourself -</p>
<p><iframe src="http://www.youtube.com/embed/KvRIKHgqdp4" frameborder="0" width="420" height="315"></iframe></p>
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		<title>Become a code monkey in 2012</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/2Jcfp6xK2J4/</link>
		<comments>http://www.abhinayachandra.com/2012/01/become-a-code-monkey-in-2012/#comments</comments>
		<pubDate>Wed, 11 Jan 2012 11:52:38 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[BRANDING]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=861</guid>
		<description><![CDATA[Establish the brand + Build a huge community + Move the community to do something together = Create brand evangelists and fans Sound similar? This is the social media dictum laid down for us to follow. Brands are today stepping on each other to get the consumer&#8217;s attention, let alone engagement. The holiday season has just gone [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Establish the brand + Build a huge community + Move the community to do something together = Create brand evangelists and fans</p>
<p>Sound similar? This is the social media dictum laid down for us to follow. Brands are today stepping on each other to get the consumer&#8217;s attention, let alone engagement. The holiday season has just gone past and you saw every brand trying to outdo each other in being more festive and generous with their freebies.</p>
<p>But here&#8217; s a different technique altogether. This brand has managed to attract 300,000 people (and still counting) to not just &#8220;Like&#8221; them, but move the community to do something together. All in 72 hours!! <a href="http://www.abhinayachandra.com/wp-content/uploads/2012/01/codecademy.jpg"><img class=" wp-image-862 alignright" title="codecademy" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/codecademy-300x225.jpg" alt="" width="350" height="300" /></a></p>
<p>Meet <a href="http://www.codecademy.com/#!/exercises/0">Codecademy</a>. Their idea was to leave Christmas and New Year to those with humongous budgets.  They took the next ritual &#8211; <a href="http://codeyear.com/">New Year resolution</a>. In 2012 they have taken up the task of assisting the growth of many code monkeys around. 300,000 people took this up as a resolution and codecademy will send lessons once a week to our (yes, Im learning too) inbox. Options to learn coding was always available, but knowing that there are so many people out there who are taking the same lessons at the same time makes people more comfortable.</p>
<p>The possibilities for doing great things with a community like this is endless. Think about sharing lessons and tips on fb, freelance jobs to code websites, maybe even begin a business together online. Got more to add to this list?</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>How much do you read?</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/ikhUWfywz00/</link>
		<comments>http://www.abhinayachandra.com/2012/01/how-much-do-you-read/#comments</comments>
		<pubDate>Tue, 10 Jan 2012 09:10:13 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[OTHERS]]></category>
		<category><![CDATA[Book reviews]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=855</guid>
		<description><![CDATA[I used to read a lot. A wide variety too. In the pre-GPRS and smart phones and the swanky gadget days, I read to keep me going and learn about new things. And then, something happened. Its been two years and I must have bought max 5 books. This habit is now completely replaced by [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>I used to read a lot. A wide variety too. In the pre-GPRS and smart phones and the swanky gadget days, I read to keep me going and learn about new things. And then, something happened. Its been two years and I must have bought max 5 books. This habit is now completely replaced by a whole new world of online distractions.  Lately,  I have been riddled with this strong feeling of not knowing enough, almost illiterate.</p>
<p>So, to get back quickly into the golden habits of reading, and being truly inspired by a <a href="http://www.karthickgopal.net/52-books-a-year/">brilliant post</a>, I am going to read one book a week for this year.  That makes it 51 (since</p>
<p>I slacked through the first week). Now this, I am sure is one kick ass New Year resolution.</p>
<p>The book for this week is &#8220;The Success Gurus: 17 lessons in greatness from the best minds in Business.&#8221; Reviews will be posted here too.</p>
<p>So, share with me. What are you reading today?</p>
<p style="text-align: center;"><img class="aligncenter" title="The Success Guru" src="http://img2.imagesbn.com/images/112250000/112257518.JPG" alt="" width="200" height="300" /></p>
<p>&nbsp;</p>
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		<title>Gone shopping lately?</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/e_M2lqvQ71I/</link>
		<comments>http://www.abhinayachandra.com/2012/01/gone-shopping-lately/#comments</comments>
		<pubDate>Thu, 05 Jan 2012 08:46:34 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[INSIGHTS]]></category>
		<category><![CDATA[Consumer insight]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=824</guid>
		<description><![CDATA[Gone shopping lately? Notice the shopping lists replaced by a smartphone? Note people switching on the bluetooth for deals when they enter a supermarket? Well, there&#8217;s a lot more to the list. Shopping habits have completely changed with all the gadgets available. The swanky retail display units apparently aren&#8217;t enough to get consumer&#8217;s attention. Here are [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Gone shopping lately?</p>
<p><img class="alignright size-full wp-image-832" title="shopping-bag-icon_SHOPDowntown_sm" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shopping-bag-icon_SHOPDowntown_sm.gif" alt="" width="250" height="254" /></p>
<p>Notice the shopping lists replaced by a smartphone? Note people switching on the bluetooth for deals when they enter a supermarket? Well, there&#8217;s a lot more to the list. Shopping habits have completely changed with all the gadgets available. The swanky retail display units apparently aren&#8217;t enough to get consumer&#8217;s attention. Here are some trends observed and some in store for future -</p>
<p>&nbsp;</p>
<p><img class="alignleft  wp-image-833" style="border-style: initial; border-color: initial;" title="shop1" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shop1.jpg" alt="" width="50" height="25" /></p>
<p>Almost 85% of men and women between the ages of 25 to 45 use smartphones to store their shopping lists.</p>
<p><img class="size-full wp-image-834 alignleft" title="shop1" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shop11-e1325752100169.jpg" alt="" width="50" height="50" /></p>
<p>More women than men are deal hungry at supermarkets. The percentage of women who stop to hear about a new collect-points-for-discount is atleast 70% more than men.</p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shop12.jpg"><img class="alignleft size-full wp-image-835" title="shop1" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shop12-e1325752248368.jpg" alt="" width="50" height="50" /></a>A complicated digital strategy like take a pic of the QR code, download the app, go to fb page and like, post to twitter for a free can of soft drink does not work. To all the brands following this retail strategy, here&#8217;s one advice &#8211; Make it simple. If in 10 secs, they don&#8217;t get the reward, you&#8217;ve lost their interest.</p>
<p><a href="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shop13-e1325752434132.jpg"><img class="alignleft size-full wp-image-836" title="shop1" src="http://www.abhinayachandra.com/wp-content/uploads/2012/01/shop13-e1325752434132.jpg" alt="" width="50" height="35" /></a>95% of electronic product shoppers check reviews on the spot before purchase.  So if your electronic product has good reviews, maybe you could find a way to save people the trouble of checking different sites. Give it to them in hand.</p>
<p>If you are a salesman at an automobile / electronic shop, don&#8217;t focus on just the man. Odds are that the sale will not be made if you hurt her ego.</p>
<p>&nbsp;</p>
<p><em>The research conducted is purely observational. The %s mentioned are backed by 15 days of visiting different outlets and being thrown out many times on account of suspicious behavior (buying nothing and taking notes). </em></p>
<p>&nbsp;</p>
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		<title>And the winner is Burberry</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/kxlJhF3tIkQ/</link>
		<comments>http://www.abhinayachandra.com/2011/12/and-the-winner-is-burberry/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 12:04:26 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[BRANDING]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[luxury]]></category>
		<category><![CDATA[pop]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=746</guid>
		<description><![CDATA[Burberry wins the most prestigious award in Luxury marketing. They have just been named Luxury marketer of the year 2011. Following Burberry is Ralph Lauren and BMW. The common aspect is that all these three brands have moved away from the traditional Luxury=touch &#38; feel. Instead, they have crafted and executed a 360 degree campaign replicating the [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p><a href="www.burberry.com" target="_blank">Burberry</a> wins the most prestigious award in Luxury marketing. They have just been named Luxury marketer of the year 2011. Following Burberry is <a href="http://www.ralphlaurenhome.com/default.aspx" target="_blank">Ralph Lauren</a> and <a href="www.bmwusa.com" target="_blank">BMW</a>.</p>
<p><img class="alignright size-medium wp-image-747" style="border-style: initial; border-color: initial;" title="48222-burberry-shop" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/48222-burberry-shop-300x173.jpg" alt="" width="300" height="173" /></p>
<div>
<p>The common aspect is that all these three brands have moved away from the traditional Luxury=touch &amp; feel. Instead, they have crafted and executed a 360 degree campaign replicating the brand experience at every touchpoint.</p>
<div>
<p>This year, <strong>F5SX9J899P3S </strong>Burberry has been continuously innovating and has used different medium like print, digital, out of home, mobile and direct mail pieces. They managed to form a seamless transition between the channels which makes it a big success.</p>
<p>They went out of their way to integrate technology and keep upto speed with the age. Here&#8217; some of their awesome ideas -</p>
<ul>
<li>Ever wondered what a fashion show would look like from the front row? Burberry made it possible for the world to experience this by live streaming their shows.</li>
</ul>
<div></div>
<ul>
<li>They refined their website and made it possible for people to customise their iconic trench coats. And they really mean customise. Some of the options include lining colors, stitch and all that you need to craft your luxe.</li>
</ul>
<div></div>
<ul>
<li>They got people on mobile as well. The site is mobile optimised on both iOS and Android platforms.</li>
</ul>
<div></div>
<ul>
<li>They were already known for their social media marketing, and this year they expanded into every possible and viable touchpoint. Their massive fan following on facebook and twitter got a sneak peak into the latest collections.</li>
</ul>
<div></div>
<ul>
<li>They got into f-commerce as well with the famous Burberry Body.</li>
</ul>
<p>The fresh look of Burberry online and on ground takes luxury to a whole new level. The traditional media was not ignored. They did their share of billboards, print, bus shelters and more. Here&#8217;s Angela Ahrendts, CEO Burberry talking about the company and its outlook on being tech savvy.</p>
<p><iframe src="http://www.youtube.com/embed/BlMBxhP1abc" frameborder="0" width="450" height="300"></iframe></p>
<p>A close second is Ralph Lauren who took the title in 2010. They did their share of creative campaigns with sound strategies. 2011 was skewed more toward mobile in their case with their logo embedded QR codes that could win you tickets to the US open.</p>
<p>Is this movement a sign for the sleeping giants to wake up and establish a network for their brand? Would we see a LV or Hugo Boss in this list next year?</p>
</div>
</div>
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		<title>Attack the walk of shame with stride of pride</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/oalxbcg4f1Q/</link>
		<comments>http://www.abhinayachandra.com/2011/12/attack-the-walk-of-shame-with-stride-of-pride/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 07:15:32 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[Digital]]></category>
		<category><![CDATA[luxury]]></category>
		<category><![CDATA[pop]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=702</guid>
		<description><![CDATA[Its holiday season!!! While all brands are talking about the goodness of holidays and how they can it make it better for you, Harvey Nichols has cut away the clutter by taking one important unspeakable aspect and creating a campaign around it &#8211; the walk of shame. &#160; They created a video to be used [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p><img class="size-medium wp-image-703 alignright" style="border-style: initial; border-color: initial;" title="harverynichols" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/harverynichols-225x300.jpg" alt="" width="225" height="300" /></p>
<p>Its holiday season!!! While all brands are talking about the goodness of holidays</p>
<p>and how they can it make it better for you, <a href="http://www.harveynichols.com/">Harvey Nichols</a> has cut away the clutter by taking one important unspeakable aspect and creating a campaign around it &#8211; the walk of shame.</p>
<div>
<p>&nbsp;</p>
<p>They created a video to be used as a social media tool to explain the walk of shame and how their new product &#8211; stride of pride can help overcome it. This product is a cluster of all that you need to remove the walk of shame look.</p>
<div>
<p>The video is quite entertaining with a bunch of girls in the middle of their walk of shame with looks to match it. At the end, there is one young woman who strides back home looking perfect and greeting her mailman as she enters her house. The end of the video reads &#8220;Avoid the walk of shame this season.&#8221;</p>
<div>
<p><a>Walk of shame</a></p>
<p>The campaign has a contest attached to it. You have to tweet your walk of shame story with the hashtag #walkofshame. They are picking 5 winners everyday.</p>
<p>Now how open are people to publicize one of their most private moments on twitter. Another problem with this campaign is that they are moving people from fb to twitter via a link to tweet the stories. Usually, moving mediums is not favorable. People don&#8217;t like it! Beside these, Harvey Nichols might have just found a whole strong story to associate themselves with.</p>
<p>&nbsp;</p>
</div>
</div>
</div>
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		<title>Dior attempts to change consumer perception</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/mou1WSEojIo/</link>
		<comments>http://www.abhinayachandra.com/2011/12/dior-attempts-to-change-consumer-perception/#comments</comments>
		<pubDate>Fri, 16 Dec 2011 06:43:25 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[BRANDING]]></category>
		<category><![CDATA[pop]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=686</guid>
		<description><![CDATA[&#160; Ever heard of a high fashion brand wanting to be more reachable? Here&#8217;s one. Dior wants one of its line of handbags to be viewed as reachable and not yet another high fashion aspiration. Dior launched a video with a comedy twist to showcase its handbag line. The short film called L.A.dy Dior Hollywood [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>&nbsp;</p>
<p>Ever heard of a high fashion brand wanting to be more reachable? Here&#8217;s one.</p>
<div>
<p>Dior wants one of its line of handbags to be viewed as reachable and not yet another high fashion aspiration.</p>
<p>Dior launched a video with a comedy twist to showcase its handbag line. The short film called L.A.dy Dior Hollywood clearly indicates Dior&#8217;s intentions of making the line more reachable.</p>
<p>The video unfolds with Marion Cotillard (the brand ambassador) expressing her intentions to quit the business. She is talked into modelling for the photoshoot by her PR manager. Taking the High fashion route, she reluctantly models with the bag.  Suddenly she rips her wig out of frustration and  throws a fit in the middle of the shoot. The energy levels shoot up with her eccentric behavior.</p>
<p>The choice of communicating this shift through a video is brilliant. Changing consumer perception for a brand so etched within High fashion is a huge task and this entertaining video would probably become a close association with the Dior aspirants.</p>
<p>This strategy of differentiating the L.A.dy Dior line as more reachable against others in the portfolio will definitely boost short term sales and maybe convert few to brand loyalists. Would you now walk into the store for one of these beauties?</p>
<p><iframe style="border-style: initial; border-color: initial;" src="http://www.youtube.com/embed/4fD1YBDdPgg" frameborder="0" width="400" height="300"></iframe></p>
</div>
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		<title>American Express via foursquare</title>
		<link>http://feedproxy.google.com/~r/BrandTouchpoints/~3/Csn-P2gfoyM/</link>
		<comments>http://www.abhinayachandra.com/2011/12/american-express-via-foursquare/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 10:58:05 +0000</pubDate>
		<dc:creator>Abhinaya Chandrasekhar</dc:creator>
				<category><![CDATA[Digital]]></category>
		<category><![CDATA[pop]]></category>

		<guid isPermaLink="false">http://www.abhinayachandra.com/?p=659</guid>
		<description><![CDATA[Heard about the &#8220;small business saturday&#8221; campaign? This was a highly successful campaign held by American Express where they awarded a $25 credit to every cardholder who shopped at small and local stores. The entire campaign was held via foursquare. Now, they are building on this success by employing the same strategy this holiday season. Amex [...]]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p style="text-align: left;">Heard about the &#8220;small business saturday&#8221; campaign? This was a highly successful campaign held by American Express where they awarded a $25 credit to every cardholder who shopped at small and local stores. The entire campaign was held via foursquare.</p>
<p><img class="aligncenter  wp-image-660" style="border-style: initial; border-color: initial;" title="amex" src="http://www.abhinayachandra.com/wp-content/uploads/2011/12/amex.png" alt="" width="400" height="300" /></p>
<div>Now, they are building on this success by employing the same strategy this holiday season. Amex encourages you to shop at the 300,000 odd small businesses participating. Offers like spend $10 and get $10 are part of Amex&#8217;s digital strategy. The biggest plus point here is that you don&#8217;t have to carry any coupon / show your mobile coupon to any store. The entire process is seamless.This is a proactive brand that recognizes various <a href="http://www.abhinayachandra.com/2011/12/decided-your-brands-digital-future-yet/">touchpoints</a> where their customers are present, and engage them the way they want causing the least intrusion.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
</div>
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