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	<title>Bright Beacon Partners</title>
	
	<link>http://www.brightbeacon.com</link>
	<description>Bright Beacon is all about growth – new customers, new markets, new technologies.</description>
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		<title>So good in so many ways!</title>
		<link>http://www.brightbeacon.com/2012/02/so-good-in-so-many-ways/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=so-good-in-so-many-ways</link>
		<comments>http://www.brightbeacon.com/2012/02/so-good-in-so-many-ways/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 14:43:02 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Flip Charts]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=810</guid>
		<description><![CDATA[You may recollect that I renewed my Denver Post subscription in the fall.  See my ten reasons for continuing the subscription at: http://www.brightbeacon.com/2011/10/. After all, I could just get all my news from social media&#8230;.. Now the Denver Post has delighted me with their new Digital Replica Edition.  So good in so many ways: Perfect [...]]]></description>
			<content:encoded><![CDATA[<p>You may recollect that I renewed my Denver Post subscription in the fall.  See my ten reasons for continuing the subscription at:</p>
<p>http://www.brightbeacon.com/2011/10/.</p>
<p>After all, I could just get all my news from social media&#8230;..</p>
<p>Now the Denver Post has delighted me with their new Digital Replica Edition.  So good in so many ways:</p>
<ol>
<li>Perfect on a snowy morning:
<p><div id="attachment_812" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.brightbeacon.com/wp-content/uploads/2012/02/Paper-in-the-snow.jpg"><img class="size-medium wp-image-812" title="Paper in the snow" src="http://www.brightbeacon.com/wp-content/uploads/2012/02/Paper-in-the-snow-300x225.jpg" alt="" width="300" height="225" /></a><p class="wp-caption-text">The physical Post so close, yet so far on a snowy morning</p></div></li>
<li>Has every article, ad, and column.  It&#8217;s the paper!
<p><div id="attachment_815" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.brightbeacon.com/wp-content/uploads/2012/02/Digital-version.jpg"><img class="size-medium wp-image-815" title="Digital version" src="http://www.brightbeacon.com/wp-content/uploads/2012/02/Digital-version-300x225.jpg" alt="" width="300" height="225" /></a><p class="wp-caption-text">Looks nice - press any article and it expands to be read </p></div></li>
<li>Allows you to share conveniently.  Because I&#8217;ve got to be tweeting, FaceBooking and (sometimes) sending old-fashioned emails.</li>
<li>Great price.  I think it&#8217;s about $1 a month on top of my subscription.  A very fair price, but $1 more than they have been getting from me with the current iPad version.</li>
<li>Eliminates me frowning and growling when the paper is late.</li>
</ol>
<p>Congrats to the Denver Post!</p>
<p>(But do try to get the physical paper here earlier&#8230;..or you know where this is going&#8230;..no longer any physical Wall Street Journal showing up here!)</p>
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		<title>Super Bowl ad recap:  The good, the bad and the “maybes”</title>
		<link>http://www.brightbeacon.com/2012/02/super-bowl-ad-recap-the-good-the-bad-and-the-maybes/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=super-bowl-ad-recap-the-good-the-bad-and-the-maybes</link>
		<comments>http://www.brightbeacon.com/2012/02/super-bowl-ad-recap-the-good-the-bad-and-the-maybes/#comments</comments>
		<pubDate>Wed, 08 Feb 2012 18:20:19 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Flip Charts]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=854</guid>
		<description><![CDATA[Where else can you spend $3.5 million in 30 seconds?  Besides the Super Bowl. And that doesn&#8217;t include production costs for exotic stunts, big celebrities, cool locations and dogs. *** My consideration of Super Bowl ads revealed some biases on my part.  I acknowledge the merits of brand building but I feel that &#8220;product benefits&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p>Where else can you spend $3.5 million in 30 seconds?  Besides the Super Bowl.</p>
<p>And that doesn&#8217;t include production costs for exotic stunts, big celebrities, cool locations and dogs.</p>
<p>***</p>
<p>My consideration of Super Bowl ads revealed some biases on my part.  I acknowledge the merits of brand building but I feel that &#8220;product benefits&#8221; should be reasonably front and center and this influences my picks. This may be just sour grapes on my part that I&#8217;ve never marketed a brand with the leeway to just build that brand on a standalone basis.   My ad budget always had to accomplish ten things at the same time.</p>
<p>I don&#8217;t know all the product categories intimately (i.e. beer) and have not been as tuned into vampires or Ferris Buehler as others.  (I did not know who M.I.A. was, but I do now.)</p>
<p>So, here goes:</p>
<p><strong>The Good:</strong></p>
<ol>
<li>The Yellow Camaro ad where the college kid&#8217;s parents DID not get him the car (getting the little fridge instead).  Conveys the total joy that a sports car represents.  Memorable.</li>
<li>Jerry Seinfeld and the cool Acura sports car that he wants to be the first to own.  Cost a fortune but I think they got the value on the screen.</li>
<li>The MetLife financial planning ad showing that financial planning is for everyone and you don&#8217;t need to be a genius.  Charming array of cartoon characters.  Not one pundit I read pointed to this ad so I&#8217;m obviously way off base here.</li>
<li>M&amp;Ms&#8230;.that got people talking.  Good for them.  Top 5 commercial, without any Internet preview, I believe.</li>
<li>&#8220;Wego&#8221;, the rescue dog, fetching Bud Lites.  Closes with the message, &#8220;Help Rescue Dogs&#8221;.  Very memorable, very fun.</li>
</ol>
<p><strong>The Bad:</strong></p>
<ol>
<li>A few advertisers wasted their money, including Bridgestone with the two sports ads where the balls were made of tire rubber, Dannon&#8217;s Oikos (I&#8217;ve watched it a number of times and still it puzzles me), and Audi, I think, even though vampires are big.  The Audi commercial was so cool and then it&#8217;s about headlights.  I think that&#8217;s a mismatch, in my mind.</li>
<li>I won&#8217;t deny that sex sells, but I can&#8217;t get that GoDaddy.co situation at all &#8211; somewhat the same problem as vampires and headlights.  Domains and sex &#8211; I don&#8217;t see the link.  (On the other hand, I liked the Teleflora ad which targeted men and told them that things are simple.  Get flowers. Good things could happen.)</li>
<li>The Hyundai ad with the boss having a heart attack.  That&#8217;s not funny.  (But I&#8217;m disappointed that the Hyundai cheetah ad didn&#8217;t get more play with pundits or viewers.  I thought that was funny on target for benefits.)</li>
</ol>
<p><strong>The Maybes:</strong></p>
<ol>
<li>Clint Eastwood&#8217;s Chrysler ad.  You have to be made of money to air that ad &#8211; the ad was 2 minutes long &#8211; the math makes me shudder.
<ol>
<li>Is Chrysler made of money?  It&#8217;s controversial and prompted lots of dialogue&#8230;.but does that sell cars?</li>
<li>TIVO statistics did not find the Chrysler commercial in the Top 10. Here&#8217;s where people were on SuperBowl Sunday:  the top five included the two Doritos ads, the royalty Pepsi ad, the VW ad&#8230;&#8230;and the M&amp;Ms ad.</li>
<li>It&#8217;s a fun national &#8220;holiday&#8221;, I&#8217;m not sure that &#8220;dark &amp; moody&#8221; works.  Save it for the Academy Awards.</li>
<li>And I haven&#8217;t even touched the whole topic of which political orientation that ad &#8220;seemed&#8221; to support.</li>
</ol>
</li>
<li>So, of course, I&#8217;m not sure about the Chevy Silverado Apocalypse ad.  It was dark.  And these are manly guys who have survived thermonuclear warfare and now are having a Twinkie?  I&#8217;m not sure if the co-promotions worked.</li>
<li>David B and his new underwear.  Who looked at the underwear when you could stare at him and his amazing tattoos?   And did anyone think about H&amp;M when they looked at the ad?  Did you realize that the undies represented an innovation in the category?  Did that matter?</li>
<li>Bud Lite Platinum:  I don&#8217;t know the beer category but I don&#8217;t see how you add the word &#8220;Platinum&#8221; to &#8220;Lite&#8221;.  Really?</li>
</ol>
<p>I enjoyed everyone&#8217;s real time comments as I posted on Bright Beacon Partners&#8217; FaceBook page and tweeted at BrightTopics.</p>
<p>Anyone out getting a new car, new undies, or a six pack?</p>
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		<title>That Super Bowl Ad Magic?</title>
		<link>http://www.brightbeacon.com/2012/02/that-super-bowl-ad-magic/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=that-super-bowl-ad-magic</link>
		<comments>http://www.brightbeacon.com/2012/02/that-super-bowl-ad-magic/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 20:42:30 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Quick Points]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/2012/02/that-super-bowl-ad-magic/</guid>
		<description><![CDATA[At $3.5 million per 30 second spot, we had better see some Super Bowl advertising magic. So, expect a close game between the Patriots and the Giants&#8230;.and some Bright Beacon blog posts on our views on the best and worst of SuperBowl ads. Follow us at BrightTopics on Twitter or on FaceBook.]]></description>
			<content:encoded><![CDATA[<p>At $3.5 million per 30 second spot, we had better see some Super Bowl advertising magic.  So, expect a close game between the Patriots and the Giants&#8230;.and some Bright Beacon blog posts on our views on the best and worst of SuperBowl ads.  Follow us at BrightTopics on Twitter or on FaceBook.</p>
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		<title>Beware tone deafness…..</title>
		<link>http://www.brightbeacon.com/2012/02/beware-tone-deafness/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=beware-tone-deafness</link>
		<comments>http://www.brightbeacon.com/2012/02/beware-tone-deafness/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 18:03:16 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Quick Points]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=795</guid>
		<description><![CDATA[The Komen folks have demonstrated once again that you can create your own public relations disaster by not considering all the angles.  Hearing all the viewpoints.  Considering all the reactions. They have the right to go in whatever direction that suits their charter with whatever partners fit them best, just like any small or large [...]]]></description>
			<content:encoded><![CDATA[<p>The Komen folks have demonstrated once again that you can create your own public relations disaster by not considering all the angles.  Hearing all the viewpoints.  Considering all the reactions.</p>
<p>They have the right to go in whatever direction that suits their charter with whatever partners fit them best, just like any small or large business, not-for-profit, government agency or other.</p>
<p>You may have to pursue a radical or potentially controversial change in course through a series of steps and stages&#8230;.</p>
<p>Now this will go down as one of the worst public relations disasters ever.</p>
<p>In our social media world, the penalties are enormous for missteps.</p>
<p>Truly epic brand damage.</p>
<p>Wow!</p>
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		<title>I’m being trampled…..</title>
		<link>http://www.brightbeacon.com/2012/02/im-being-trampled/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=im-being-trampled</link>
		<comments>http://www.brightbeacon.com/2012/02/im-being-trampled/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 14:37:10 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Ups & Downs]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=778</guid>
		<description><![CDATA[&#8230;.in the content players&#8217; desire not to send spam. When I email an article to a friend (how old-fashioned is that?), then I&#8217;ve got to read and replicate the characters, numbers and letters in the little box to validate that I&#8217;m just one person sending an email. Is it me&#8230;..or is the combination of characters, [...]]]></description>
			<content:encoded><![CDATA[<p>&#8230;.in the content players&#8217; desire not to send spam.</p>
<p>When I email an article to a friend (how old-fashioned is that?), then I&#8217;ve got to read and replicate the characters, numbers and letters in the little box to validate that I&#8217;m just one person sending an email.</p>
<p>Is it me&#8230;..or is the combination of characters, numbers and letters getting harder and harder to read?</p>
<p>I don&#8217;t know if it&#8217;s cutting down on spam but it&#8217;s certainly challenging me.</p>
<p>Is there another way?</p>
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		<title>The new USPS model – like garbage pick-up?</title>
		<link>http://www.brightbeacon.com/2012/01/the-new-usps-model-like-garbage-pick-up/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=the-new-usps-model-like-garbage-pick-up</link>
		<comments>http://www.brightbeacon.com/2012/01/the-new-usps-model-like-garbage-pick-up/#comments</comments>
		<pubDate>Mon, 23 Jan 2012 23:19:47 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[View Points]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=734</guid>
		<description><![CDATA[Why do we get mail once a day, except Sunday and holidays? Our garbage isn&#8217;t picked up every day? Would it be a terrible thing if the paper bills (if you still get any) came in once a week?  Do you really pay them every day as they come in?  And haven&#8217;t you just been [...]]]></description>
			<content:encoded><![CDATA[<p>Why do we get mail once a day, except Sunday and holidays?</p>
<p>Our garbage isn&#8217;t picked up every day?</p>
<p>Would it be a terrible thing if the paper bills (if you still get any) came in once a week?  Do you really pay them every day as they come in?  And haven&#8217;t you just been procrastinating in moving more bills to electronic methods?</p>
<p>But you say&#8230;.what about the weekly magazine?  Answer:  iPad, Kindle.  Magazines belong there.  Was just reading my Fortune on the iPad.  Excellent!</p>
<p>And if you want service more days a week, then pay for it as a premium service? Platinum for every day, gold for every other day, silver for twice a week.  Once a week delivery is complementary.</p>
<p>Or perhaps junk mail companies would be willing to pay for certain highly desired customers to receive service more than weekly?</p>
<p>***</p>
<p>But let&#8217;s be data-based in our comments.  Here&#8217;s a week&#8217;s worth of mail held by the USPS:</p>
<div id="attachment_763" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.brightbeacon.com/wp-content/uploads/2012/01/Mail.jpg"><img class="size-medium wp-image-763" title="Mail" src="http://www.brightbeacon.com/wp-content/uploads/2012/01/Mail-300x225.jpg" alt="" width="300" height="225" /></a><p class="wp-caption-text">A week&#39;s mail</p></div>
<p>Contents were:</p>
<p>Total pieces:  53</p>
<ul>
<li>Bills or statements &#8211; Sixteen (that&#8217;s too many &#8211; must move more electronic, but none due in the one week timeframe)</li>
<li>Magazines &#8211; Four</li>
<li>Junk mail &#8211; Twenty-three (none time sensitive that I could see and nearly 45% of the mail)</li>
<li>Late arriving Christmas cards &#8211; Four  (and thank you very much)</li>
<li>The neighbor&#8217;s mail &#8211; Two</li>
</ul>
<p>Items requiring same day action:  <strong>Zero!</strong></p>
<p>Does this really merit the hands-on attention of personal delivery each and every day?</p>
<p>***</p>
<p>And further, you can&#8217;t actually leave any real mail in your mail box since that&#8217;s subject to identity theft.  Or is that an urban legend?  I think not since I just read an article advising people to have a post office box in which to receive their tax statements as these are subject to identity theft on the inbound side.</p>
<p>Should we all go back to mail boxes at the post office?  Is that an option?  With delivery once a week for what you haven&#8217;t collected?</p>
<p>Companies, not-for-profits, government institutions etc. who don&#8217;t undertake radical change risk catastrophic failure.</p>
<p>Free mail delivery once a week.</p>
<p>&nbsp;</p>
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		<title>Applaud getting customer feedback – pick your shots!</title>
		<link>http://www.brightbeacon.com/2012/01/applaud-getting-customer-feedback-pick-your-shots/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=applaud-getting-customer-feedback-pick-your-shots</link>
		<comments>http://www.brightbeacon.com/2012/01/applaud-getting-customer-feedback-pick-your-shots/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 16:32:51 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Ups & Downs]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=756</guid>
		<description><![CDATA[Macy&#8217;s emailed me to participate in a customer survey after I bought socks.  Sorry, I am not that vested in that situation to go through a survey. But, I did find the sales person helpful. And I appreciated the coupon that you guys sent me. So, I guess I have given feedback.]]></description>
			<content:encoded><![CDATA[<p>Macy&#8217;s emailed me to participate in a customer survey after I bought socks.  Sorry, I am not that vested in that situation to go through a survey.</p>
<p>But, I did find the sales person helpful.</p>
<p>And I appreciated the coupon that you guys sent me.</p>
<p>So, I guess I have given feedback.</p>
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		<title>The end of the buggy whip example!</title>
		<link>http://www.brightbeacon.com/2012/01/the-end-of-the-buggy-whip-example/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=the-end-of-the-buggy-whip-example</link>
		<comments>http://www.brightbeacon.com/2012/01/the-end-of-the-buggy-whip-example/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 18:07:16 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Quick Points]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=747</guid>
		<description><![CDATA[When markets shift dramatically, we strategists know that it doesn&#8217;t matter how well you make a certain product. You couldn&#8217;t sell buggy whips once cars came in&#8230;. And you couldn&#8217;t succeed with the world&#8217;s best film products when digital photography came in. RIP, Eastman Kodak. (But you&#8217;ll be back in many Harvard business school cases.) [...]]]></description>
			<content:encoded><![CDATA[<p>When markets shift dramatically, we strategists know that it doesn&#8217;t matter how well you make a certain product.</p>
<p>You couldn&#8217;t sell buggy whips once cars came in&#8230;.</p>
<p>And you couldn&#8217;t succeed with the world&#8217;s best film products when digital photography came in.</p>
<p>RIP, Eastman Kodak.</p>
<p>(But you&#8217;ll be back in many Harvard business school cases.)</p>
<p><img src="webkit-fake-url://1A6E04A3-1D4F-414F-9A84-876D944AF4A4/kodak-logo1.png" alt="kodak-logo1.png" /></p>
<p>&nbsp;</p>
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		<title>Beware acronyms!</title>
		<link>http://www.brightbeacon.com/2012/01/beware-acronyms/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=beware-acronyms</link>
		<comments>http://www.brightbeacon.com/2012/01/beware-acronyms/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 23:05:29 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Ups & Downs]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=720</guid>
		<description><![CDATA[We&#8217;ve all seen it in corporate life &#8211; the proliferation of acronyms to describe life at the company quickly and efficiently. But, exercise caution when they spill over into your customers&#8217; world. Witness a huge banner at the Post Office saying basically, &#8220;Come and use the APC to meet all your postal needs&#8221;. The APC? [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;ve all seen it in corporate life &#8211; the proliferation of acronyms to describe life at the company quickly and efficiently.</p>
<p>But, exercise caution when they spill over into your customers&#8217; world.</p>
<p>Witness a huge banner at the Post Office saying basically, &#8220;Come and use the APC to meet all your postal needs&#8221;.</p>
<p>The APC?</p>
<p>That&#8217;s the Automated Postal Center.</p>
<p>But why?  And why not something catchier.  Like PostalPartner or QuickPost or PostalBuddy or Postie&#8230;..</p>
<p>Call me!</p>
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		<title>That crazy “naming” business……</title>
		<link>http://www.brightbeacon.com/2011/12/that-crazy-naming-business/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=that-crazy-naming-business</link>
		<comments>http://www.brightbeacon.com/2011/12/that-crazy-naming-business/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 22:56:15 +0000</pubDate>
		<dc:creator>Jennifer Bater</dc:creator>
				<category><![CDATA[Quick Points]]></category>

		<guid isPermaLink="false">http://www.brightbeacon.com/?p=707</guid>
		<description><![CDATA[One of my clients recently said to me that doing a product name is just very hard&#8230;.. But how hard could it be&#8230;..we consider the product, the attributes it delivers, the target market, competitive names and off we go&#8230;. Except for matters of taste, personal preference, competitive conflicts, trademark congestion, it really would be pretty [...]]]></description>
			<content:encoded><![CDATA[<p>One of my clients recently said to me that doing a product name is just very hard&#8230;..</p>
<p>But how hard could it be&#8230;..we consider the product, the attributes it delivers, the target market, competitive names and off we go&#8230;.</p>
<p>Except for matters of taste, personal preference, competitive conflicts, trademark congestion, it really would be pretty straightforward&#8230;.</p>
<p>Here&#8217;s a few current examples and how you can run amok:</p>
<ol>
<li><strong>Qwikster: </strong> So much has been written, but I have to say as well &#8211; how could the mailed product from Netflix have the Qwikster name?  Ok, enough said.</li>
<li><strong>NuVal:</strong> King Soopers&#8217; new scoring of specific foods&#8217; nutritional value.  But why is it &#8220;Nu&#8221;?  Has an food&#8217;s nutritional value changed as a result of the scoring?  The &#8220;Nu&#8221; hangs me up&#8230;..it even gives me some genetically engineered feel which is probably not desired.</li>
<li><strong>Dreamliner: </strong> Boeing&#8217;s new 787.  What a marvelous name in a category where conventional names have the numbering pattern.  But then delivery is nearly 3 years late.  A headache of epic proportions for marketers.</li>
<li><strong>Metro State:</strong> The community college here in Denver wants a new name and wants Denver in that name but keeps bumping up against the University of Denver who is not taking kindly to encroaching in their space.   Stop right now and work on a different name idea.  Their current ideas are:  Denver Metropolitan State University.  Denver State Metropolitan University. Metropolitan Denver State University.  This is going nowhere.   They all sound the same to the naive listener and they are all TOO LONG.  Start over!</li>
<li><strong>Crystal Bridges Museum of American Art:</strong> Would love to visit this new museum in Bentonville, Arkansas.  But hate the name.  Feels like a mall or a senior retirement community.  Hmm.</li>
</ol>
<p>What names are bugging you?  Let me know.</p>
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