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    <title><![CDATA[Broadband Genie Forum]]></title>
    <link>http://www.broadbandgenie.co.uk/feeds/forum</link>
    <description />
    <pubDate>Sat, 11 Feb 2012 02:04:30 +0000</pubDate>
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    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/BroadbandGenieForum" /><feedburner:info uri="broadbandgenieforum" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><item>
      <title><![CDATA[Stuck in a long term contract? BBC Radio 4 would like to talk to you]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/OCsZdP0g7mQ/1490</link>
      <description><![CDATA[(Radio 4 is looking to speak to anyone trapped in a long-term phone or broadband contract for a feature on You and Yours. If you would like to be involved please contact Mike on the email address below. Thanks - Matt)

My name is Mike Tighe and I'm an Assistant Producer from BBC Radio 4's You and Yours.
 
I'm currently working on a story about long-term contracts, particularly with regard to mobile phone, television or broadband. I'm particularly interested in speaking to anyone who's been tied into an extensively long contract and is now having trouble getting out - perhaps you've had to move quickly, perhaps you're not getting the service you thought you would, or there's something else which has made you unhappy with your situation. Either way, we want to hear from you. If you're stuck in a long-term contract and you want out, please do get in touch on the email below.
 
Mike
 
Mike Tighe
Assistant Producer, BBC Radio 4
Mike.Tighe [at] bbc.co.uk]]></description>
      <content:encoded><![CDATA[(Radio 4 is looking to speak to anyone trapped in a long-term phone or broadband contract for a feature on You and Yours. If you would like to be involved please contact Mike on the email address below. Thanks - Matt)

My name is Mike Tighe and I'm an Assistant Producer from BBC Radio 4's You and Yours.
 
I'm currently working on a story about long-term contracts, particularly with regard to mobile phone, television or broadband. I'm particularly interested in speaking to anyone who's been tied into an extensively long contract and is now having trouble getting out - perhaps you've had to move quickly, perhaps you're not getting the service you thought you would, or there's something else which has made you unhappy with your situation. Either way, we want to hear from you. If you're stuck in a long-term contract and you want out, please do get in touch on the email below.
 
Mike
 
Mike Tighe
Assistant Producer, BBC Radio 4
Mike.Tighe [at] bbc.co.uk<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/OCsZdP0g7mQ" height="1" width="1"/>]]></content:encoded>
      <pubDate>Fri, 10 Feb 2012 18:04:44 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1490</feedburner:origLink></item>
    <item>
      <title><![CDATA[Strawpoll : Will you buy a tablet or iPad in 2012?]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/vtgyi5Csc0w/1469</link>
      <description><![CDATA[So is this the year you jump on the tablet PC bandwagon, or are you still left wondering what all the fuss is about? Can't afford one, or can't see the point? Let us know below.]]></description>
      <content:encoded><![CDATA[So is this the year you jump on the tablet PC bandwagon, or are you still left wondering what all the fuss is about? Can't afford one, or can't see the point? Let us know below.<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/vtgyi5Csc0w" height="1" width="1"/>]]></content:encoded>
      <pubDate>Tue, 31 Jan 2012 09:52:18 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1469</feedburner:origLink></item>
    <item>
      <title><![CDATA[How do I remove content lock on websites without credit card details]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/mR_IdI84XyQ/665</link>
      <description><![CDATA[im so angry just bought a t mobile dongle installed it bought credit and i cant access facebook games because of content lock. i dont have a credit card,   i understand the need for content lock but come on even games??? can someone advise me how to unlock this farse ?]]></description>
      <content:encoded><![CDATA[im so angry just bought a t mobile dongle installed it bought credit and i cant access facebook games because of content lock. i dont have a credit card,   i understand the need for content lock but come on even games??? can someone advise me how to unlock this farse ?<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/mR_IdI84XyQ" height="1" width="1"/>]]></content:encoded>
      <pubDate>Sat, 28 Jan 2012 21:11:47 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/665</feedburner:origLink></item>
    <item>
      <title><![CDATA[how do i top up my o2 dongle up]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/2AElDNYnstk/155</link>
      <description><![CDATA[thanks matt that was simple, now if i can find out how to get my voicemail on t mobile i will be on a roll have tried three different options all costing money i paid 50 pence to be told the time  

thaks again Funkyal]]></description>
      <content:encoded><![CDATA[thanks matt that was simple, now if i can find out how to get my voicemail on t mobile i will be on a roll have tried three different options all costing money i paid 50 pence to be told the time  

thaks again Funkyal<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/2AElDNYnstk" height="1" width="1"/>]]></content:encoded>
      <pubDate>Mon, 02 Jan 2012 01:29:46 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/155</feedburner:origLink></item>
    <item>
      <title><![CDATA[Forum rules and FAQs (please read first)]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/H9FJUWLWtgQ/866</link>
      <description><![CDATA[Welcome to the Broadband Genie forum. We only have a few simple rules here so please take a moment to read through before posting. You should also check the frequently asked questions below as you may find your query has already been answered.

No CAPS
You might be angry at your broadband provider but typing your comment in capital letters isn't the way to get it across. It's hard to read and generally considered bad form anywhere on the internet. If your comment makes a good point our moderators may take the time to change it all to lower case, otherwise it will simply be rejected.

No swearing
We don't mind a bit of light cursing, but really rude words will either be edited out or result in the post being rejected.

Don't insult other posters
This is a friendly community, abusing others is frowned upon!

No personal details
Please don't post any personal details such as phone number or address, whether your own or otherwise. 

Only post once
All comments on the site are moderated so when your post is submitted it will not appear immediately. You don't need to submit it again, it will usually be approved the same day.


** Frequently Asked Questions **

Q) Can I use mobile broadband abroad?
A) Probably the most frequently asked question on this site. The quick answer is: yes, but it can be very expensive. Your inclusive data allowance will not count outside the UK so you'll pay a high per-MB charge, or will need to purchase additional data bundles specifically for overseas use. Also remember that coverage abroad may be patchy, with no 3G access. For more information about MBB outside the UK please see <a href="http://www.broadbandgenie.co.uk/mobilebroadband/help/will-i-be-able-to-use-my-mobile-broadband-account" target="_blank" rel="nofollow">our MBB abroad guide</a>. You'll also find many previous posts here in the forum about using mobile broadband overseas.

Q) How do I top-up my dongle? 
A) The methods for topping up vary between providers. Read <a href="http://www.broadbandgenie.co.uk/mobilebroadband/help/pay-as-you-go-mobile-broadband" target="_blank" rel="nofollow">the PAYG guide</a> for more information on topping up.

Q) How do I check network coverage? 
A) It's essential that you check the signal before buying a dongle, and you can do it using the network checks for each provider:
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/1" target="_blank" rel="nofollow">T-mobile</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/2" target="_blank" rel="nofollow">Vodafone</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/3" target="_blank" rel="nofollow">3</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/4" target="_blank" rel="nofollow">Orange</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/5" target="_blank" rel="nofollow">O2</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/6" target="_blank" rel="nofollow">Virgin</a>

Just keep in mind that these are a guide only, buildings and other obstructions can affect the signal and that may not be reflected in these online tools.

Q) Why is my mobile broadband so slow?
A) To get the best speed you need a 3G signal so check you have that first (look at your dongle software control panel or consult the manual to find the meaning of the status light on the dongle itself) and use the above links to see network coverage in your area. For more information about what can affect your connection and tips to improve speed have a read of <a href="http://www.broadbandgenie.co.uk/blog/give-slow-mobile-broadband-a-speed-boost" target="_blank" rel="nofollow">this blog post</a>.

Q) Do any providers offer more than a 30 day expiry on pay as you go credit?
A) No, not at this time. The last company to offer this was Vodafone but it was quietly discontinued some time ago. Credit on PAYG broadband will typically expire after 30 days. An alternative worth considering is a 'pay per day' deal which allow you to pay a small amount for one day or one week of access. There are also some 90 day deals offered by T-mobile and 3 mobile broadband, these have a higher up-front cost but give you a set amount of usage for a longer time.

Q) Where can I find the number for my dongle? 
A) Check the paperwork that came with the dongle or pull the SIM card out - it's printed on the SIM itself.

Q) Which mobile broadband dongle/deal is best?
A) There's no one package which is the best, they all have their own plus and minus points. The most important thing to consider is network coverage in the area which the dongle will be used, check the coverage maps as linked above and once you've found a network that offers a strong 3G signal start looking for the best price.]]></description>
      <content:encoded><![CDATA[Welcome to the Broadband Genie forum. We only have a few simple rules here so please take a moment to read through before posting. You should also check the frequently asked questions below as you may find your query has already been answered.

No CAPS
You might be angry at your broadband provider but typing your comment in capital letters isn't the way to get it across. It's hard to read and generally considered bad form anywhere on the internet. If your comment makes a good point our moderators may take the time to change it all to lower case, otherwise it will simply be rejected.

No swearing
We don't mind a bit of light cursing, but really rude words will either be edited out or result in the post being rejected.

Don't insult other posters
This is a friendly community, abusing others is frowned upon!

No personal details
Please don't post any personal details such as phone number or address, whether your own or otherwise. 

Only post once
All comments on the site are moderated so when your post is submitted it will not appear immediately. You don't need to submit it again, it will usually be approved the same day.


** Frequently Asked Questions **

Q) Can I use mobile broadband abroad?
A) Probably the most frequently asked question on this site. The quick answer is: yes, but it can be very expensive. Your inclusive data allowance will not count outside the UK so you'll pay a high per-MB charge, or will need to purchase additional data bundles specifically for overseas use. Also remember that coverage abroad may be patchy, with no 3G access. For more information about MBB outside the UK please see <a href="http://www.broadbandgenie.co.uk/mobilebroadband/help/will-i-be-able-to-use-my-mobile-broadband-account" target="_blank" rel="nofollow">our MBB abroad guide</a>. You'll also find many previous posts here in the forum about using mobile broadband overseas.

Q) How do I top-up my dongle? 
A) The methods for topping up vary between providers. Read <a href="http://www.broadbandgenie.co.uk/mobilebroadband/help/pay-as-you-go-mobile-broadband" target="_blank" rel="nofollow">the PAYG guide</a> for more information on topping up.

Q) How do I check network coverage? 
A) It's essential that you check the signal before buying a dongle, and you can do it using the network checks for each provider:
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/1" target="_blank" rel="nofollow">T-mobile</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/2" target="_blank" rel="nofollow">Vodafone</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/3" target="_blank" rel="nofollow">3</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/4" target="_blank" rel="nofollow">Orange</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/5" target="_blank" rel="nofollow">O2</a>
<a href="http://mobile.broadbandgenie.co.uk/out/coveragechecker/6" target="_blank" rel="nofollow">Virgin</a>

Just keep in mind that these are a guide only, buildings and other obstructions can affect the signal and that may not be reflected in these online tools.

Q) Why is my mobile broadband so slow?
A) To get the best speed you need a 3G signal so check you have that first (look at your dongle software control panel or consult the manual to find the meaning of the status light on the dongle itself) and use the above links to see network coverage in your area. For more information about what can affect your connection and tips to improve speed have a read of <a href="http://www.broadbandgenie.co.uk/blog/give-slow-mobile-broadband-a-speed-boost" target="_blank" rel="nofollow">this blog post</a>.

Q) Do any providers offer more than a 30 day expiry on pay as you go credit?
A) No, not at this time. The last company to offer this was Vodafone but it was quietly discontinued some time ago. Credit on PAYG broadband will typically expire after 30 days. An alternative worth considering is a 'pay per day' deal which allow you to pay a small amount for one day or one week of access. There are also some 90 day deals offered by T-mobile and 3 mobile broadband, these have a higher up-front cost but give you a set amount of usage for a longer time.

Q) Where can I find the number for my dongle? 
A) Check the paperwork that came with the dongle or pull the SIM card out - it's printed on the SIM itself.

Q) Which mobile broadband dongle/deal is best?
A) There's no one package which is the best, they all have their own plus and minus points. The most important thing to consider is network coverage in the area which the dongle will be used, check the coverage maps as linked above and once you've found a network that offers a strong 3G signal start looking for the best price.<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/H9FJUWLWtgQ" height="1" width="1"/>]]></content:encoded>
      <pubDate>Sat, 07 Aug 2010 12:10:12 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/866</feedburner:origLink></item>
    <item>
      <title><![CDATA[Fast Broadband]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/C762B7p3GFw/1488</link>
      <description><![CDATA[Which provider have you been using until now, still with Orange? ]]></description>
      <content:encoded><![CDATA[Which provider have you been using until now, still with Orange? <img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/C762B7p3GFw" height="1" width="1"/>]]></content:encoded>
      <pubDate>Fri, 10 Feb 2012 18:31:39 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1488</feedburner:origLink></item>
    <item>
      <title><![CDATA[Only getting 20mMB speed when I pay for 50MB, computer problem?]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/bXzY8vbxD44/1481</link>
      <description><![CDATA[Your Possibly using wifi with the default settings ( b/g/n) Which usualy stays in G Mode) Force it into n mode for full speed.]]></description>
      <content:encoded><![CDATA[Your Possibly using wifi with the default settings ( b/g/n) Which usualy stays in G Mode) Force it into n mode for full speed.<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/bXzY8vbxD44" height="1" width="1"/>]]></content:encoded>
      <pubDate>Thu, 09 Feb 2012 20:10:23 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1481</feedburner:origLink></item>
    <item>
      <title><![CDATA[xpense of Windows 7]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/fUVYcEFxvDM/1487</link>
      <description><![CDATA[My mobile broadband usage seems to be much higher than I think it should be. Does Windows 7 use more than XP? Am I using more with more winows open at the same time? Any tips for reducing the bill?]]></description>
      <content:encoded><![CDATA[My mobile broadband usage seems to be much higher than I think it should be. Does Windows 7 use more than XP? Am I using more with more winows open at the same time? Any tips for reducing the bill?<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/fUVYcEFxvDM" height="1" width="1"/>]]></content:encoded>
      <pubDate>Thu, 09 Feb 2012 13:29:20 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1487</feedburner:origLink></item>
    <item>
      <title><![CDATA[AOL Problems... Surprise!]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/9nbxuPiuaV0/1014</link>
      <description><![CDATA[also having problems with AOL and they have sent me three new routers so far but still not as good as my old Netgear.

They promise to ring back and then do not and have had us running around all day trying different things.  Any others having similar problems.]]></description>
      <content:encoded><![CDATA[also having problems with AOL and they have sent me three new routers so far but still not as good as my old Netgear.

They promise to ring back and then do not and have had us running around all day trying different things.  Any others having similar problems.<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/9nbxuPiuaV0" height="1" width="1"/>]]></content:encoded>
      <pubDate>Wed, 08 Feb 2012 16:28:59 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1014</feedburner:origLink></item>
    <item>
      <title><![CDATA[Boosting Dongle Reception]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/09MP_Mv-D7I/1484</link>
      <description><![CDATA[Would a portable aerial on a Laptop Boost  a Dongle such as  a T Mobile Dongle]]></description>
      <content:encoded><![CDATA[Would a portable aerial on a Laptop Boost  a Dongle such as  a T Mobile Dongle<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/09MP_Mv-D7I" height="1" width="1"/>]]></content:encoded>
      <pubDate>Tue, 07 Feb 2012 13:25:01 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1484</feedburner:origLink></item>
    <item>
      <title><![CDATA[using someone else's broadband]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/ZSbsmpPVfhA/1482</link>
      <description><![CDATA[If I try to log onto the internet in a hotel or cafe using their broadband, do I still need to put my dongle in?]]></description>
      <content:encoded><![CDATA[If I try to log onto the internet in a hotel or cafe using their broadband, do I still need to put my dongle in?<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/ZSbsmpPVfhA" height="1" width="1"/>]]></content:encoded>
      <pubDate>Mon, 06 Feb 2012 21:07:03 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1482</feedburner:origLink></item>
    <item>
      <title><![CDATA[Three Mobile Broadband Speed]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/PLA5fTcMkU4/1422</link>
      <description><![CDATA[I have a htc cha cha on the 3 network and my speed test returned 3.82 Mb/s download and 310 Kb/s upload. Do I win a prize ?  

;-)]]></description>
      <content:encoded><![CDATA[I have a htc cha cha on the 3 network and my speed test returned 3.82 Mb/s download and 310 Kb/s upload. Do I win a prize ?  

;-)<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/PLA5fTcMkU4" height="1" width="1"/>]]></content:encoded>
      <pubDate>Mon, 06 Feb 2012 11:49:15 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1422</feedburner:origLink></item>
    <item>
      <title><![CDATA[Sky+ and Sky Go]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/TnoRa3M_dFs/1467</link>
      <description><![CDATA[Also...is it just Sky Go that's affected, tried YouTube or anything else?]]></description>
      <content:encoded><![CDATA[Also...is it just Sky Go that's affected, tried YouTube or anything else?<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/TnoRa3M_dFs" height="1" width="1"/>]]></content:encoded>
      <pubDate>Sun, 05 Feb 2012 22:31:58 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1467</feedburner:origLink></item>
    <item>
      <title><![CDATA[Voucher]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/CKRUjqsgX90/1478</link>
      <description><![CDATA[You could try contacting O2 to see if they will do anything, though they may just refer you back to the store. If you purchased it from one of their own shops or another mobile phone outlet (Carphone Warehouse etc) and they told you it would work, try calling the store and speaking to someone.

As to why they don't accept vouchers...we've never been told. It's certainly inconvenient for many judging by the number of comments we see on this subject.]]></description>
      <content:encoded><![CDATA[You could try contacting O2 to see if they will do anything, though they may just refer you back to the store. If you purchased it from one of their own shops or another mobile phone outlet (Carphone Warehouse etc) and they told you it would work, try calling the store and speaking to someone.

As to why they don't accept vouchers...we've never been told. It's certainly inconvenient for many judging by the number of comments we see on this subject.<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/CKRUjqsgX90" height="1" width="1"/>]]></content:encoded>
      <pubDate>Sun, 05 Feb 2012 22:21:39 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1478</feedburner:origLink></item>
    <item>
      <title><![CDATA[downloading credit to dongle]]></title>
      <link>http://feedproxy.google.com/~r/BroadbandGenieForum/~3/h86d8KANGkc/1466</link>
      <description><![CDATA[Which network is this for?]]></description>
      <content:encoded><![CDATA[Which network is this for?<img src="http://feeds.feedburner.com/~r/BroadbandGenieForum/~4/h86d8KANGkc" height="1" width="1"/>]]></content:encoded>
      <pubDate>Sun, 05 Feb 2012 22:17:39 +0000</pubDate>
    <feedburner:origLink>http://www.broadbandgenie.co.uk/forum/1466</feedburner:origLink></item>
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