<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2enclosuresfull.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><rss xmlns:media="http://search.yahoo.com/mrss/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0"><channel><title>broken window</title><link>http://thefactory.typepad.com/brokenwindow/</link><description>A constructive thorn in marketing's side.



*explanation here</description><language>en</language><lastBuildDate>Wed, 10 Oct 2007 12:41:12 PDT</lastBuildDate><generator>TypePad http://www.typepad.com/</generator><media:category scheme="http://www.itunes.com/dtds/podcast-1.0.dtd">Business/Management &amp; Marketing</media:category><itunes:explicit>no</itunes:explicit><itunes:subtitle>A constructive thorn in marketing's side. *explanation here</itunes:subtitle><itunes:summary>A constructive thorn in marketing's side. *explanation here</itunes:summary><itunes:category text="Business"><itunes:category text="Management &amp; Marketing" /></itunes:category><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/BrokenWindow" type="application/rss+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item><title>Uh-oh</title><link>http://thefactory.typepad.com/brokenwindow/2007/10/uh-oh.html</link><category>broken windows</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Wed, 10 Oct 2007 12:41:12 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-40049280</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<img src="http://thefactory.typepad.com/brokenwindow/Picture%203-2.png" height="109" width="310" border="1" hspace="4" vspace="4" alt="Picture 3-2"></img>
</p><p>
After a lengthy (five month?) break from blogging, I'm back. With the news that I think there might be a virus on Facebook. I don't know these people and they've infiltrated my group of friends. Names hidden to protect the possibly not fictional.
</p><p>
Either that or someone's hacked my account and invited the whole world... I really hope it doesn't go the way of myspace. 
</p><p>
Anyway, it feels good to be posting again.
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=oPLmT6Sk6d0:IYG6VVW1mJM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=oPLmT6Sk6d0:IYG6VVW1mJM:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=oPLmT6Sk6d0:IYG6VVW1mJM:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>After a lengthy (five month?) break from blogging, I'm back. With the news that I think there might be a virus on Facebook. I don't know these people and they've infiltrated my group of friends. Names hidden to protect the...</description></item><item><title>Introducing Google &amp; Google</title><link>http://thefactory.typepad.com/brokenwindow/2007/05/introducing_goo.html</link><category>zeitgeisty stuff</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Thu, 10 May 2007 15:13:19 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-33917252</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%204-7.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%204-7.png','popup','width=641,height=259,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%204-7-tm.jpg" height="161" width="400" border="1" align="left" hspace="4" vspace="4" alt="Picture 4-7"></img></a>
</p><p>
More <a href="https://adwords.google.com/support/bin/topic.py?topic=10644">here</a>
<br>And <a href="http://searchviews.com/archives/2007/05/google_launches_7.php">here</a><span style="color:#1919ff;text-decoration:underline;">
<br></span>
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=1VkAzbyQE8A:Uty8asGjm88:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=1VkAzbyQE8A:Uty8asGjm88:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=1VkAzbyQE8A:Uty8asGjm88:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>More here And here</description></item><item><title>Odd</title><link>http://thefactory.typepad.com/brokenwindow/2007/04/odd.html</link><category>zeitgeisty stuff</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Wed, 11 Apr 2007 14:50:04 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-32777614</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%204-5.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%204-5.png','popup','width=210,height=256,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%204-5-tm.jpg" height="260" width="213" border="1" align="left" hspace="4" vspace="4" alt="Picture 4-5"></img></a><span style="font-size:0pt;">
<br>
<br></span>
</p><p>
Have <a href="http://news.bbc.co.uk/1/hi/technology/6526851.stm?ls" title="http://news.bbc.co.uk/1/hi/technology/6526851.stm?ls">cursor hackers</a> targeted <a href="http://news.bbc.co.uk/1/hi/technology/default.stm" title="http://news.bbc.co.uk/1/hi/technology/6526851.stm?ls">BBC news</a> too?
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=ARYLywyXzCY:HDUVPpMY4UY:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=ARYLywyXzCY:HDUVPpMY4UY:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=ARYLywyXzCY:HDUVPpMY4UY:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>Have cursor hackers targeted BBC news too?</description></item><item><title>Kevin update</title><link>http://thefactory.typepad.com/brokenwindow/2007/04/kevin_update.html</link><category>bad communication</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Wed, 11 Apr 2007 14:46:53 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-32777484</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%205-2.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%205-2.png','popup','width=647,height=422,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%205-2-tm.jpg" height="260" width="398" border="1" align="left" hspace="4" vspace="4" alt="Picture 5-2"></img></a><span style="font-size:0pt;">
<br></span>
</p><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%206-2.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%206-2.png','popup','width=647,height=421,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%206-2-tm.jpg" height="260" width="400" border="1" align="left" hspace="4" vspace="4" alt="Picture 6-2"></img></a>
<br><span style="font-size:0pt;">
<br></span>Thought he'd flatlined for a moment there. But don't worry, it seems like the <a href="http://www.cnn.com/2007/SHOWBIZ/Music/03/30/spears.divorce.reut/index.html">news</a>  of Kevin's divorce settlement at the end of March has spurred his fans into search page action. 
</p><p>
I don't think we can count him out just yet.
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=sr-MuuTn4iI:TSnp0ac6ucg:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=sr-MuuTn4iI:TSnp0ac6ucg:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=sr-MuuTn4iI:TSnp0ac6ucg:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>Thought he'd flatlined for a moment there. But don't worry, it seems like the news of Kevin's divorce settlement at the end of March has spurred his fans into search page action. I don't think we can count him out...</description></item><item><title>Taking the credit</title><link>http://thefactory.typepad.com/brokenwindow/2007/03/taking_the_cred.html</link><category>bad communication</category><category>broken windows</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Thu, 29 Mar 2007 02:56:38 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-32255204</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<object width="425" height="350"><param name="movie" value="http://www.youtube.com/v/wmIObmv2t6M"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/wmIObmv2t6M" type="application/x-shockwave-flash" wmode="transparent" width="425" height="350"></embed></object>
</p><p>
Just got this from Paul one of our creatives.
</p><p>
What's the best way for a newly-merged bank to create a feeling of unity amongst its employees?
</p><p>
Have two bankers perform a U2 cover song where the lyrics have been changed to be about credit cards of course!
</p><p>
Priceless.
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=gTN8yQyoS58:X9Yk4NGcw_o:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=gTN8yQyoS58:X9Yk4NGcw_o:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=gTN8yQyoS58:X9Yk4NGcw_o:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>Just got this from Paul one of our creatives. What's the best way for a newly-merged bank to create a feeling of unity amongst its employees? Have two bankers perform a U2 cover song where the lyrics have been changed...</description><enclosure url="http://www.youtube.com/v/wmIObmv2t6M" length="763" type="application/x-shockwave-flash" /><media:content url="http://www.youtube.com/v/wmIObmv2t6M" fileSize="763" type="application/x-shockwave-flash" /><itunes:explicit>no</itunes:explicit><itunes:subtitle>Just got this from Paul one of our creatives. What's the best way for a newly-merged bank to create a feeling of unity amongst its employees? Have two bankers perform a U2 cover song where the lyrics have been changed...</itunes:subtitle><itunes:summary>Just got this from Paul one of our creatives. What's the best way for a newly-merged bank to create a feeling of unity amongst its employees? Have two bankers perform a U2 cover song where the lyrics have been changed...</itunes:summary><itunes:keywords>bad communication, broken windows</itunes:keywords></item><item><title>Spare tickets for D&amp;AD talk tonight</title><link>http://thefactory.typepad.com/brokenwindow/2007/03/spare_tickets_f.html</link><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Wed, 28 Mar 2007 05:55:32 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-32216406</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<a href="http://thefactory.typepad.com/brokenwindow/IMG00058.jpg" onclick="window.open('http://thefactory.typepad.com/brokenwindow/IMG00058.jpg','popup','width=1280,height=1024,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/IMG00058-tm.jpg" height="360" width="450" border="1" align="left" hspace="4" vspace="4" alt="Img00058"></img></a>
</p><p>
I have two spare tickets for the D&amp;AD talk tonight - we're all too busy with work stuff to go, unfortunately.
</p><p>
Here's a shot of my ticket, via the 1.3 megapixel 'camera' on my phone.
</p><p>
And <a href="http://www.dandad.co.uk/buy/presidents-lectures/branding-forum.html">here's</a> a link to more details.
</p><p>
<a href="http://www.russelldavies.com">Russell's</a> talking. Along with David Hieatt from Howies and four others.
</p><p>
The only snag is you'd have to pick them up from our <a href="http://www.multimap.com/map/places.cgi?client=public&amp;lang=&amp;advanced=&amp;keepicon=true&amp;quicksearch=54a+linhope+street">office</a> in Marylebone before it starts. Or send a bike for them or something.
</p><p>
First to reply in the comments below gets them.
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=lQT2Sjz8ncI:BV-VSIroaYk:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=lQT2Sjz8ncI:BV-VSIroaYk:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=lQT2Sjz8ncI:BV-VSIroaYk:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>I have two spare tickets for the D&amp;AD talk tonight - we're all too busy with work stuff to go, unfortunately. Here's a shot of my ticket, via the 1.3 megapixel 'camera' on my phone. And here's a link to...</description></item><item><title>It's not looking good for Federline already</title><link>http://thefactory.typepad.com/brokenwindow/2007/03/its_not_looking.html</link><category>bad communication</category><category>zeitgeisty stuff</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Tue, 27 Mar 2007 14:56:23 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-32189818</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%208-2.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%208-2.png','popup','width=651,height=424,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%208-2-tm.jpg" height="260" width="400" border="1" align="left" hspace="4" vspace="4" alt="Picture 8-2"></img></a>
</p><p>
Does nobody want to help Kevin out by searching with him?
</p><p>
You could win his autograph.
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=U4A0I2K6_9o:xrdMpkx7hHU:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=U4A0I2K6_9o:xrdMpkx7hHU:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=U4A0I2K6_9o:xrdMpkx7hHU:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>Does nobody want to help Kevin out by searching with him? You could win his autograph.</description></item><item><title>Watch out Google</title><link>http://thefactory.typepad.com/brokenwindow/2007/03/watch_out_googl.html</link><category>bad communication</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Sat, 24 Mar 2007 11:23:29 PDT</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-32074012</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
Just read about this on <a href="http://valleywag.com/tech/k+fed/kevin-federline-is-the-new-google-246425.php">Valleywag</a> and thought the plannersphere should know about it.
</p><p>
<a href="http://thefactory.typepad.com/brokenwindow/_brokenwindow__assets_resources_2007_03_talentless-kfed.jpg" onclick="window.open('http://thefactory.typepad.com/brokenwindow/_brokenwindow__assets_resources_2007_03_talentless-kfed.jpg','popup','width=510,height=363,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/_brokenwindow__assets_resources_2007_03_talentless-kfed-tm.jpg" height="213" width="300" border="1" align="left" hspace="4" vspace="4" alt=" Brokenwindow  Assets Resources 2007 03 Talentless-Kfed"></img></a>
</p><p>
In the most far-fetched example of 'branded utility' I've seen, K-Fed has been teamed up with a search engine.
</p><p>
<em>Hypothesis</em>: what a rubbish idea.
</p><p>
Or maybe I'm wrong and it's a marriage made in heaven. 
</p><p>
Let's be fair and test K-Fed's appeal as The Face of Search by tracking his progress  with <a href="http://www.alexa.com/data/details/traffic_details?url=http%3A%2F%2Fsearchwithkevin.prodege.com%2F">Alexa</a>. 
</p><p>
Kevin's search appeal seems to be in the ascendant this week, presumably as a result of the site's launch campaign.
</p><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%204-4.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%204-4.png','popup','width=647,height=418,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%204-4-tm.jpg" height="193" width="298" border="1" align="left" hspace="4" vspace="4" alt="Picture 4-4"></img></a>
</p><p>
Let's see how long this lasts, and whether Kevin has the staying power to take the top spot in internet search. 
</p><p>
I'm rooting for him.
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=OSKJJdFtRQM:_8q82XE5QGw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=OSKJJdFtRQM:_8q82XE5QGw:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=OSKJJdFtRQM:_8q82XE5QGw:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>Just read about this on Valleywag and thought the plannersphere should know about it. In the most far-fetched example of 'branded utility' I've seen, K-Fed has been teamed up with a search engine. Hypothesis: what a rubbish idea. Or maybe...</description></item><item><title>I'm not getting my five a year...</title><link>http://thefactory.typepad.com/brokenwindow/2007/02/im_not_getting_.html</link><category>good communication</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Wed, 21 Feb 2007 13:40:50 PST</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-30736624</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
Hmm. I quite like <a href="http://lastminute.com">their</a> approach, using the ironic-birthday-card angle. 
</p><p>
Flattery gets you everywhere and all that. 
</p><p>
It might have been nice to back up all the flattery with a special offer or something though - to make 'we'll do whatever it takes to get you back' sound more like sincerity than a load of hot air. Or hot html.
</p><p>
Truth be told, I've been looking at <a href="http://www.tripadvisor.com/">tripadvisor</a> more to book trips away recently, trusting the reviews first and the tempting deals second (whoever sells them).
</p><p>
How about a free holiday? 
</p><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%205-1.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%205-1.png','popup','width=615,height=784,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%205-1-tm.jpg" height="300" width="235" border="1" align="left" hspace="4" vspace="4" alt="Picture 5-1"></img></a>
</p></div><div class="feedflare">
<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=axn2y-j6mec:KzS5F_qWQy4:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=axn2y-j6mec:KzS5F_qWQy4:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=axn2y-j6mec:KzS5F_qWQy4:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description>Hmm. I quite like their approach, using the ironic-birthday-card angle. Flattery gets you everywhere and all that. It might have been nice to back up all the flattery with a special offer or something though - to make 'we'll do...</description></item><item><title>Spotted on Facebook</title><link>http://thefactory.typepad.com/brokenwindow/2007/02/spotted_on_face.html</link><category>broken windows</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">David B</dc:creator><pubDate>Wed, 21 Feb 2007 01:08:56 PST</pubDate><guid isPermaLink="false">tag:typepad.com,2003:post-30710524</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<div xmlns="http://www.w3.org/1999/xhtml"><p>
<a href="http://thefactory.typepad.com/brokenwindow/Picture%204-2.png" onclick="window.open('http://thefactory.typepad.com/brokenwindow/Picture%204-2.png','popup','width=455,height=108,scrollbars=no,resizable=yes,toolbar=no,directories=no,location=no,menubar=no,status=yes,left=0,top=0');return false"><img src="http://thefactory.typepad.com/brokenwindow/Picture%204-2-tm.jpg" height="71" width="300" border="1" align="left" hspace="4" vspace="4" alt="Picture 4-2"></img></a>
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<a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=YvvkQoBfNN8:Dfd_Jqzz9Hk:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=YvvkQoBfNN8:Dfd_Jqzz9Hk:dnMXMwOfBR0"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=dnMXMwOfBR0" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/BrokenWindow?a=YvvkQoBfNN8:Dfd_Jqzz9Hk:7Q72WNTAKBA"><img src="http://feeds.feedburner.com/~ff/BrokenWindow?d=7Q72WNTAKBA" border="0"></img></a>
</div>]]></content:encoded><description></description></item><media:rating>nonadult</media:rating></channel></rss>
