Bruce MacVarish Notes tag:typepad.com,2003:weblog-203539 2013-03-14T10:40:37-04:00 Thoughts on Web, Voice, Social and Mobile Networks TypePad Adoption of Cloud Communications is an evolution, not a revolution tag:typepad.com,2003:post-6a00d83452302169e2017ee94e66fe970d 2013-03-14T10:40:37-04:00 2013-03-14T10:40:37-04:00 The emergence of cloud technologies and architectures has re-defined and re-ignited interest in subscription based Cloud Communication models. There is no doubt that introduction of cloud enables many new and exciting experiences for end users and opportunities for productivity gains... brucemacv

The emergence of cloud technologies and architectures has re-defined and re-ignited interest in subscription based Cloud Communication models.  There is no doubt that introduction of cloud enables many new and exciting experiences for end users and opportunities for productivity gains for enterprises. 

It seems to me, that while we will continue to hear how “the Cloud” is creating a revolution for end users and enterprises, adoption of Cloud Communications has been an evolution, not a revolution.

As enterprises and Communication Service Providers (CSPs) evolve toward cloud communications, each have different business and technical drivers that will result in a number of different deployment models based on their priorities, path and pace of introduction.

Many enterprises and CSPs have initially focused on deploying private cloud solutions as a complement to their on-premises communication and existing collaboration applications.  This approach enables enterprises to gain early benefits of decentralized communication applications while maintaining a private, secure deployment. 

Other enterprises and CSPs are considering the introduction of public, multi-tenant communication applications delivered as a hosted or cloud service. 

Still others are interested in the benefits of hybrid communication clouds that combine on-premises, private and/or public cloud communication applications and resources.  

While the concept of managed and hosted services is not new, the emergence of cloud architectures has re-defined and re-ignited interest in subscription based Cloud Communication models.  Every day enterprise executives, end users and IT organizations hear how “the Cloud” is a revolution and is transforming their industry.  Yet, when it comes to communication and collaboration solutions for mid-size to large enterprises, the reality is that the adoption of Cloud Communications has been an evolution, not a revolution.

 http://www.brucemacvarish.com/2013/03/adoption-of-cloud-communications-is-an-evolution-not-a-revolution.html Aggregating Value tag:typepad.com,2003:post-6a00d83452302169e2017c32910f6b970b 2012-10-16T12:40:45-04:00 2012-10-16T12:41:13-04:00 Peter Kim has a short post describing the guiding principle of : Aggregate or Be Aggregated Peter writes: "Functional integration of ecosystems is emerging as the path towards maximizing value creation within our increasingly digital world. To own an industry... brucemacv

Peter Kim has a short post describing the guiding principle of :

Aggregate or Be Aggregated

Peter writes:

"Functional integration of ecosystems is emerging as the path towards maximizing value creation within our increasingly digital world. To own an industry leadership position, you need to own the experience.

Aggregate or be aggregated. Keep this in mind as you encounter offers to publish and syndicate your content, explore new opportunities for customers/members/users, and consider how your relationship will be monetized by the company that's helping you out."

The principle reminded me of an earlier post on the value of aggregating communications where I wrote:

The enterprise is shifting from a space/file software model to a time/stream based software model where the real-time interactions of business users have a past, a present and a future.   

New value for business users - and revenue for enterprises - will come from aggregating, analyzing and filtering these interaction signals enabled by the real-time web.

I agree with Peter.  Value creation is found in aggregating content, streams, interactions and conversations for users in a more useful and powerful way than competitors.  

http://www.brucemacvarish.com/2012/10/aggregating-interactions.html Google+ @ work tag:typepad.com,2003:post-6a00d83452302169e20176178057b4970c 2012-08-29T10:12:38-04:00 2012-08-29T10:12:38-04:00 From the Google Enterprise blog: "today we’re launching an initial set of Google+ features designed specifically for businesses, and we’re excited to move into a full preview mode for Apps customers. During this preview period, organizations that have gone Google... brucemacv

Google_apps logo
From the Google Enterprise blog:

"today we’re launching an initial set of Google+ features designed specifically for businesses, and we’re excited to move into a full preview mode for Apps customers. During this preview period, organizations that have gone Google will be able to use the business features of Google+ for free through the end of 2013 while we continue to add more features and administrative controls designed for organizations."

Google+ features specifically for businesses include:

  1. Private sharing for your organization
  2. Video meetings integrated with Gmail, Calendar and Docs
  3. Administrative controls to set restrictions

 

 http://www.brucemacvarish.com/2012/08/google-work.html Platform Strategies Evolve tag:typepad.com,2003:post-6a00d83452302169e201774464b1dd970d 2012-08-28T22:26:47-04:00 2012-08-28T22:26:47-04:00 While most platforms evolve from "killer apps" to powerful platforms, Bijan Sabet highlights how new platforms are emerging without developing an application first. From Bijan, examples include: Yodlee for banking apps Twilio for voice and sms apps Cardspring for payment... brucemacv

While most platforms evolve from "killer apps" to powerful platforms, Bijan Sabet highlights how new platforms are emerging without developing an application first.

From Bijan, examples include:

Yodlee for banking apps

Twilio for voice and sms apps

Cardspring for payment card apps

Clever for education apps

Onswipe for touch web apps

These “platform first” companies are getting traction because

a) they are solving an extremely messy (understatement) problem behind the scenes

b) their APIs are simple & clean. the ease of developing apps on these platforms are capital efficient (e.g. compare this with the old days of mobile app development pre iOS)

c) they are supporting and creating an ecosystem to flourish where the previous ecosystem was broken. The apps want the platform to succeed because the pain and mess previously felt was unbearable. 

d) roles are fairly well understood between platform and developer. everyone leaves a little money on the table on both sides to get to a happy place. 

I still like the idea of app first, platform second. In the best case, the app provider that has platform ambitions can dogfood the same API that they give developers.

But it’s no longer the only way to get a platform started.

It’s interesting to think about other markets where a “platform first” company could emerge

 http://www.brucemacvarish.com/2012/08/platform-strategies-evolve.html Twitter Federation tag:typepad.com,2003:post-6a00d83452302169e20177445acaf6970d 2012-08-26T21:56:38-04:00 2012-08-26T21:56:38-04:00 Dan Wineman lights up the federation crew by asking for a federated Twitter. Dan outlines the benefits as well as the problems when it comes to a decentralized, federated, real-time, social communications app. "I’d like to see App.net move toward... brucemacv

Dan Wineman lights up the federation crew by asking for a federated Twitter.  Dan outlines the benefits as well as the problems when it comes to a decentralized, federated, real-time, social communications app.

"I’d like to see App.net move toward a federated architecture. Broadly, what that means is that instead of being a central service that each client connects to directly, it would become a loosely organized mesh of independently controlled nodes. Users and devices would connect to whatever node they liked best — you can run your own if you want — and the nodes would talk to each other in some clever way to collectively maintain the appearance of a single unified social network.

Centralized - Decentralized

The advantages are numerous and comparable to those of the web itself: no single point of failure, no concentration of power, no risk that the entire network will be sold to Facebook.

But does this work for a service like Twitter? Can the behavior we’ve come to expect from social networks be reproduced in this model?

Here’s a list of three constraints we’ve come to expect of our social timelines:
  • Immediacy: if a post has been made by someone I follow, I can see it in my timeline right away (or close enough that I don’t notice the difference).
  • Chronology: posts always appear in order by time posted.
  • Monotonicity: timelines grow only from the top; older posts are never retroactively inserted.

The problem appears to be that no federated architecture can simultaneously satisfy all three of these conditions. You can have any two: for example, if you let go of immediacy, your node can just wait until it’s received the latest content from every other node before displaying anything. But that’s not very scalable, and it makes real-time conversation impossible, so let’s keep immediacy. Now we have to decide what to do when content from a far-away node arrives late: if we’ve already displayed newer posts, we have to violate either chronology (by posting the older content above the newer) or monotonicity (by inserting it chronologically into the timeline).

The moral of the story is that the qualities that make Twitter interesting — its mix of conversation, discovery, and one-to-many communication — are direct consequences of its centralized architecture. Without the centralization you can still have something interesting, but it’s a different thing.

I’d love to be proven wrong."

A few of the comments related to Dan's post include:

You're assuming a single conversational thread, but the key value of twitter is the semi-overlapping publics that mean we don't have to read all responses to a post in order, just those from people we choose to follow. Chronology is violated by Twitter, explictly by retweets and quoting. They favour monotonicity instead, but this does lead to repetition. 

Monotonicity is a display choice at the client.
See http://j.mp/twittertheory for more on semi-overlapping publics.
See SWAT0 for discussions fo ow to test and achieve this: http://www.w3.org/2005/Incubat...

  • First of all, it seems odd to have a post about federated Twitter without mentioning OStatus, the concrete implementation of federated Twitter that already exists and works.  It implements pretty much everything about Twitter that you'd care about, except for the userbase, which seems like a given for any federated microblogging implementation given that Twitter doesn't allow or support federation themselves.

    Second, these criteria are not binary.  With a decently functioning network, you can have enough immediacy to expect messages within a minute or so, which means you can expect enough monotonicity to only look for new messages within the most recent minute or so of your timeline, a region that normally fits on your screen without scrolling unless you're insanely popular (and thus probably not reading every message anyway).

    • I probably should have mentioned OStatus, but it seems to have different goals. Does it satisfy the constraints I listed, or make them irrelevant somehow?

      And you're right, the constraints have tolerances, and in the absence of multi-party conversations (or to someone catching up a few minutes later) they don't really matter at all.

So tired of this conversation. Blogging type software with 140 character constraint + PubSubHub + An aggregator = Distributed Microblogging/Twitter service. It's easy.

 http://www.brucemacvarish.com/2012/08/twitter-federation.html The Story of Nike+ tag:typepad.com,2003:post-6a00d83452302169e2017743e2edb4970d 2012-08-03T14:44:34-04:00 2012-08-03T14:44:34-04:00 Stefan Olander is VP of Digital Sport at Nike and co-author of The Laws of Velocity. Under his leadership, Nike is transitioning to a digital product + services company and is innovating in a number of ways to change their... brucemacv

Stefan Olander is VP of Digital Sport at Nike and co-author of The Laws of Velocity.  Under his leadership, Nike is transitioning to a digital product + services company and is innovating in a number of ways to change their relationship with users.

"It used to be that when you bought a product, that was the end of the relationship. It's classic marketing. 'Great, you bought the product. See you in a year, when the next campaign comes along.' That thinking has flipped on its head.

Now, the purchase of any Nike product needs to be the beginning of the relationship we have with the consumer."

Stefan Olander, @soland

The Story of Nike+ and the lessons learned during Nike's shift from innovating products to innovating at the intersection of user experiences, behaviors and goals is inspirational and instructive.