ARE YOU LOSING 80% OF YOUR CUSTOMERS
WITHOUT EVEN KNOWING?

PROTECT YOURSELF FROM NEGATIVE ONLINE PUBLICITY


"Studies Show That Businesses Can Lose Up to 80% of their Customers As a Result Of JUST ONE Negative Post Online.
The $100,000 Threat You can’t Ignore."

 

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Find Out The Real Value Of Repwarn To Your Business

REVIEW AND RISK CALCULATOR

 

 

 

Your average
customer value

$

Amount of new customers your
business receives each month

#
= $120000 Annual
Revenue


If you lost just 10% of your potential
customers that would be a cost to you of
$12000



Protecting your reputation online with
Repwarn is just $97 per month or $997 as
the annual option.


 

START YOUR $1 TRIAL NOW

What Is RepWarn?

Reputation management Software

 

Repwarn is your 24 x 7 Web monitor. You can monitor your BRANDS, Your Products, Your People and even your competitors. Keep track of unlimited keywords and phrases.

 

Anytime anyone mentions your key words or phrases, even if they are sending an angry tweet about you, or posting a review on yelp

 

REPWARN will know.

 

If you KNOW about what people are saying, you can deliver the service to make them happy. It's communication! Too often though, You simply don't know until it is too late.

Where Does RepWarn Search?

Facebook. Twitter. TripAdvisor. Yelp. Youtube. Blogs. Forums. Google+ You Name it!

 

The places where your customers make or break your business. The places where conversations happen, where interaction happens and where people reach out using technology.

 

You may already know that 80% of people change their buying decision after reading a bad review online. And you may never know the review is there, you may not even know there was a problem… but you’re still losing a lot of customers.

 

Repwarn monitors for you night and day.

 

Any Keywords. Any Sector... If anyone mentions your name, your brand, your products or even your competitors - you will know about it instantly. (PLUS Repwarn can generate sales for you by delivering high interest leads, direct to you.)

 

Now, you could spend every waking moment searching the internet for every mention of your business.

 

You could even try and optimize your sites, to attract them and HOPE you end up above your competitors

 

Or, you could use RepWarn.

 

KEY FEATURES

Repwarn: Reputation Management Software

 

Instant Notification

Immediate Notifications in App,or via email mean that if someone is talking about you or your business,

Know about it and reply immediately.

Point and Click' Simplicity

Ease of use means that you will be up and running in minutes.

Setting up your monitoring is as easy as 1,2,3

Constant Vigilance

A security guard that NEVER sleeps. RepWarn scans the web every 5min, so you'll always be

one of the first to know when someone posts a review of your business

Direct Links

Engage in COMMUNICATION. Every e-mail includes a link straight to the conversation, so

you can jump in and reply, often solving ANY issues that arise before they become a social media storm

Unique REPWARN Monitoring

Keep an eye on ANY website and know EVERYTHING that happens, no matter if it is a facebook page

or a dicsussion about your products. HINT you can even monitor your competitors and ANYTHING that is being said about them too

More sales

Getting Just ONE Lead - Setting RepWarn as your lead generation tool - you are able to have the links of the people

who are looking online of your product or service delivered to you right now

 

HOW IT WORKS

1
Log in to your account. You’ll get the details a few minutes after you sign up, so keep an eye out for the e-mail.
2
Enter your search terms and hit ‘CREATE ALERT’ (actually, you could enter anything here – maybe you want to find out when people are looking for a business like yours, or what they’re saying about your competitors… with RepWarn, you can do it all)
3
RepWarn scans the web – and keeps scanning. It’ll run a search 24 hours per day, 7 days per week. As soon as someone mentions your brand, keywords and phrases, you’ll know.
4
When someone’s talking, you’ll get an e-mail and application notification to let you know directly from our reputation management software system.

CASE STUDY

Qantas are an airline here in Oz. And like any airline, not everything always runs smoothly. With airports and check-in and baggage, even the best-run system is going to have a bit of turbulence now and then.

One customer, caught up in delays, pulled out their smartphone and put an angry post on Twitter. These days, a pretty natural reaction.

Within 5 minutes, a customer service rep had come over, found out the problem and fixed it.

Their next tweet was RAVING about Qantas, and it got retweeted around the world. That one little act of customer service not only got a customer for life, but also a ton of free good press.

QANTAS COULD REACT THAT FAST FOR 2 REASONS:
  • 1
  • They had a team of 4 people
    scanning social media full time
  • 2
  • They got lucky


Now just imagine if you could have reaction times like that to ANY mentions of their business, guaranteeing that you can know within minutes when someone’s talking about your brand online…

Something that completely automates what Qantas used 4 full-time members of staff for.





"In hospitality - reputation is everything.

As Saffire we were voted as the best luxury boutique in the world. That doesn’t come easily. Now with RepWarn, we are able to monitor and interact with any of our guests or media that are referencing the resort in any media on the web."

Justin King, General Manager, Saffire Hotel and Resort.

1
Case Study 1. Filters, Internet Trolls & Fake Reviews
Kent Betts has worked in the restaurant business for 40 years. When he and his daughter Caylee Betts opened The Station Pizzeria in Woodinville last year, they were shocked by their Yelp reviews. Read More...

Case Study 1. Filters, Internet Trolls & Fake Reviews

BY RACHEL BELLE, KIRO Radio, Ron and Don Show Reporter

 

 

Kent Betts has worked in the restaurant business for 40 years. When he and his daughter Caylee Betts opened The Station Pizzeria in Woodinville last year, they were shocked by their Yelp reviews.

"We actually got one star reviews before the doors even opened,"" Caylee says. ""People who had never been there before wrote reviews saying, 'We tried to go and they were closed.' So one star, or whatever."

"Not only that, but they reviewed the crust of the pizza,"" Kent added. ""They said it was thick and soggy. The restaurant wasn't even open yet. So that's the kind of inaccuracies that can happen - you have no control over."

Yelp did take down those false reviews, but Caylee says harsh reviews are tough on young businesses that need the word of mouth. Even restaurant critics don't review a brand new restaurant.

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2
Case Study 2.
Lisa Carvey bought The Braeburn Restaurant on Whidbey Island in 2010. She says she hasn't seen some of the positive reviews customers claimed to have written Read More...

Case Study 2.

 

Lisa Carvey bought The Braeburn Restaurant on Whidbey Island in 2010. She says she hasn't seen some of the positive reviews customers claimed to have written.

"A lot of the really great ones never even showed up, which was a huge problem because they all got filtered.”

But since her best reviews were filtered out, Lisa says online reviews did negatively affect her business.

"I've had people specifically say to me, 'We almost didn't come in because we read your reviews. I'm so glad that we did because it was great.' But I have to imagine if there are people who are directly telling me, as the owner, that they almost didn't come in because of some negative review, that there are that many more people that just didn't altogether come in because of some negative review."

The power of the online reviews has become undeniable.

There was a study by UC Berkeley that indicated that a half star increase on Yelp or similar websites could predict that your restaurant would be full by about 25 percent or more. There was a Harvard Business Study that indicated that a one star increase on these same websites could increase a restaurant's revenues by 9 percent.

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3
Case Study 3. Texas Business Owners Say Negative Comments Online Hurt Bottom Line
To this day, potential customers sometimes walk into Diana Ortiz’s beauty shop in San Antonio and expect her to be rude. And why not? Read More...

Case Study 3. Texas Business Owners Say Negative Comments Online Hurt Bottom Line

By: Dave Lieber

 

To this day, potential customers sometimes walk into Diana Ortiz’s beauty shop in San Antonio and expect her to be rude. And why not?

If you put her business name — Salon Cadiz — into an Internet search engine, a one-star review on the Yelp website pops up.

Y.P. writes: “I called the salon to make an appointment and spoke to the owner. She was rude and her tone gave me the impression she had something better to do. Needless to say she will not be getting any of my $$$.”

Not long after that comment started appearing prominently in searches, Ortiz says, her business began dropping. People don’t like rude. Only she says it isn’t true.

“I’ve sank thousands and thousands of dollars into my business. I’m very grateful if somebody calls in to my business and inquires. All of a sudden I get this bad review. She never stepped foot in here.”

More than ever, online reviews can make or break a business. One of the most prominent sites is Yelp, which offers a platform for the public to review for free almost any kind of business, including stores, doctors, hospitals and restaurants.

The results show up high in Internet searches, out of the control of business owners. Comments are usually anonymous. They can help or harm, more often the latter, critics say. Too often, business owners get fed up and don’t counter negative reviews. But then there are businesses like Velvet Taco in Dallas that use online reviews to build a huge following.

When she tried to talk to a company rep, she complains, she had a hard time. Her counterstrategy was to ask her best customers to tell the other side. More than 20 reviews were written about her.

“Haha. I can’t imagine her being rude to anyone,” one stated.

For her salon, only two reviews are front and center, one positive and one negative. The positive one was added, she says, after she complained to the Texas attorney general that Yelp harmed her business.

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4
Case Study 4. When the good ones Make It Worthwhile
One example is a Yelp success story in Dallas — Velvet Taco, a popular restaurant in the Knox-Henderson neighborhood. The other day when I talked to general manager Josh Garcia, the restaurant had 490 prominent reviews on Yelp, with a rating of four out of five stars. Read More...

Case Study 4. When the good ones Make It Worthwhile

 

One example is a Yelp success story in Dallas — Velvet Taco, a popular restaurant in the Knox-Henderson neighborhood. The other day when I talked to general manager Josh Garcia, the restaurant had 490 prominent reviews on Yelp, with a rating of four out of five stars.

Garcia says new reviews appear almost every day. The restaurant monitors reviews for problems and suggestions. The business lives a separate digital life on review sites, he says, a mode of communication most preferred by those in their 20s and 30s.

Bottom line: A modern business lives two lives — one in real life and the other digital. Each plays off the other.

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TRIAL

All Packages Start with $1 Trial

 

Per Month

$97

Unlimited Keywords Monitored

$1 for 30 days
and then $97 per month

Annual

$997

Unlimited Keywords Monitored

Saving $167

$1 for 30 days
and then $997 per year (saving $167)
If you'd like just a personal license for monitoring up to 10 Keywords
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FAQ

 

Q: Am I locked in for a long time?

You’re not locked in at all. You can cancel your membership at any time and you won’t be charged another cent. Not only that, but you’ll be able to keep using RepWarn right up until the end of the current billing period.

 

 

Q: Is there a trial?

Yes! We want you to feel comfortable and experience RepWarn working for you. Quick to setup, you will have the system working hard for you within minutes. $1 Trial for 30 days (full functionality) and then your choice of either $97 per Month or $997 per year (Saving $167 per year).

 

 

Q: Can't we use Google alerts?

The best way to answer that is to see this testimonial from one of our customers http://repwarn.com/vsgooglealerts.html We do A LOT more than google alerts ever will.

 

 

Q: How much do you charge for support?

Nothing. As much support as you need is completely free. Of course, we’ve tried to make RepWarn so easy to use that we don’t think there’s much chance you’ll need it, but if you do, just Contact Our Support and we’ll get back to you within 1 working day.

 

 

Q: Will RepWarn really find every bad review?

99.9% of them. No search system is perfect, so there is a small chance one will get through the net. But because RepWarn’s searching every 5 minutes, if it doesn’t find the review, chances are it’s buried so deep no-one else will ever see it either.