As you may already know, May is National Small Business Month, established to celebrate new, established and yet-to-be-formed small businesses and the people who keep them going. And the good news is that U.S. small businesses show signs of bouncing back from this sluggish economy, as SMB optimism rose in April to a six-month high!
At Fonality, we love our small business customers and provide some great business telephone communication tools to... (Read More)
Blog
05/17/2013
Many of us become leaders because we have good ideas - a successful startup, at its core, is an innovative idea - but the strength of our thinking can also be a liability. We can become too firm of believers in our own ideas. As a business grows, its needs and challenges change, and leaders who get too caught up in their own thinking may overlook the problems or opportunities that begin to arise as they add more employees.
While everyone's... (Read More)
05/15/2013
Cloud computing is changing the way we communicate. From VoIP phone solutions to data sharing, the channels of interaction are being rerouted in new and exciting ways. I'm sure you've been seeing the cloud pop up in many places, as lots of people, from IT professionals to tech bloggers to social media gurus, have been singing its praises. There's a lot of information out there, and a quarter of this year is already behind us, so I... (Read More)
05/13/2013
Many small businesses struggle with how best to benefit from using search engine optimization (SEO) to aid in growing their business. It can be confusing, complicated and it just doesn't seem like it's worth the time and money. While you may not have the big budgets that huge enterprises have, there are some smart ways that you can incorporate SEO into your web presence, and attract customers to your site.
Before we get started, let me explain... (Read More)
05/10/2013
Far too frequently, I hear small business owners grumble about how they would love to incorporate new technology or utilize new services, but that they simply are challenged to take advantage of the technologies intended for large enterprises, whether it be the complexity or price. I say that this approach is narrow-minded.
No, the practices and solutions used by smaller companies are not only just as effective as whatever systems the big... (Read More)
05/09/2013
Did you know that Fonality has completed over 4 billion calls through the cloud? How about the fact that Fonality is the only business phone provider that can deliver a communication solution either fully hosted or onsite. Fonality is excited to announce the launch of our new online training program for our partner community. Resellers, Agents, and Referral Partners alike can now access critical product, solutions, and technical training... (Read More)
05/08/2013
Quality of Service is a name for the several related aspects of telephony and computer networks that allow the smooth transport of special (voice) traffic through the internet. It helps smooth out any issues with transferring the voice over the internet and provides an overall better call experience. QoS is particularly useful for our customers with Connect services, and is certainly something that should be looked into for a more stable, clear... (Read More)
05/06/2013
As marketers - especially in B2B - we strive to generate as many new leads for our companies as we can. New leads translate into new sales and that means an increase in company profit.
But like all things, the more you do it, the more routine it becomes. It's important to periodically review how much your lead generation methods are actually boosting your company's sales. The good news is that if you're experiencing any of the problems that I... (Read More)
05/03/2013
One of the easiest steps you can take while troubleshooting a phone that isn't working is to factory flash it, in other words, to restore the default settings and allowing it to re-download configuration files from Fonality. Factory flashing your phone can fix a variety of issues with registration and incorrect configuration files, but you may be unaware of how to go about this process.
There are different ways to factory flash your phone... (Read More)
05/01/2013
Nowadays, it's hard to turn on the television or open a newspaper without seeing an advertisement for the latest and greatest smartphone to come out. Often, these new releases will get some fanfare at the very beginning from the technology community and then often that particular smartphone model will lose its veneer and go back to being just another device on the market that is soon to be obsolete in a few years time. Yet, I'm continually... (Read More)
