Focus Areas
Customers
How can financial service providers provide products and services that poor customers will not only choose but use? A focus on the customer is essential.
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Unbanked people are increasingly gaining access to financial services through digital channels.
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Donors and investors commit billions of dollars each year to projects that promote financial inclusion.
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There are an estimated 500 million smallholder farming households representing 2 billion people relying to various degrees on agricultural production for their livelihoods.
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Poor households in the informal economy need access to a full range of financial services to generate income, build assets, smooth consumption, and manage risks.
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There is growing awareness among policy makers of the many ways that financial inclusion can benefit their countries and citizens.
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The CGAP-Ford Foundation Graduation Program aims to understand how safety nets, livelihoods, and microfinance can be sequenced to create pathways out of extreme poverty.
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Recent evidence indicates that inclusive financial services directly impact people by helping them smooth consumption, manage risks, and invest in microenterprises.
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Consumer protection is an essential element of any inclusive financial system.
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An increasing body of evidence shows that appropriate financial services can help improve household welfare and spur small enterprise activity.
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Digital Financial Services
Donors and Investors
Financial Innovation for Smallholder Families
Financial Services
Global Policy Architecture
Graduation into Sustainable Livelihoods
Impact and Measurement
Protecting Customers
Financial Inclusion