CMSWire.com - All News

Magnolia 5 Released: Can Touch Separate Magnolia from the CMS Masses?

Anthony Myers — Thu, 20 Jun 2013 07:00:00 -0500

Magnolia has released version 5 of its Java based open source CMS, a product years in the making, and it’s built with touch based interfaces in mind. Will this help separate it from the bevy of CMSes competing for companies’ attention?

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Boston Celtics' Most Valuable IT Player - SaaS #e2conf

Barry Levine — Wed, 19 Jun 2013 16:50:00 -0500

If you’re thinking that Software-as-a-Service (SaaS) solutions are primarily for information economy companies, there’s a business model in Boston based on men throwing and bouncing a ball that disagrees. As Jay Wessel, VP of Technology at the Boston Celtics, told a session at the E2 conference in his team’s city on Wednesday: it’s all about simplification, reliability and cost.

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Facebook Advertisers Reach the 1 Million Mark

Katie Ingram — Wed, 19 Jun 2013 14:55:00 -0500

The viability of Facebook as an advertising platform has been reaffirmed with the announcement that 1 million advertisers now use the social network.

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SaaS Flattens the World, and the Enterprise #e2conf

Barry Levine — Wed, 19 Jun 2013 14:19:00 -0500

Was there really a time when software tools lived mostly on your computer and the cloud was something that blocked the sun? It’s hard to remember those days here at the E2 conference in Boston, just as someday it will also be hard to remember the days when businesses were structured vertically.

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A Four Step Methodology for Defensible Disposition

Richard Medina — Wed, 19 Jun 2013 14:05:00 -0500

Does defensible disposition intimidate you? Follow these four steps to banish your fears.

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LinkedIn for Sales and Marketing: Fairy Tale with a Happy Ending?

Michael Idinopulos — Wed, 19 Jun 2013 13:39:00 -0500

LinkedIn’s Cinderella Story….

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Why Can't Companies Get Mobile Right?

Anthony Myers — Wed, 19 Jun 2013 13:15:21 -0500

Most company executives apparently understand how important mobile is for their business, but few of those companies actually provide proper mobile experiences, an IBM report has found.

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Cloudera Gets A New Boss - Prep Man For An IPO?

Virginia Backaitis — Wed, 19 Jun 2013 12:59:59 -0500

There was no thunder, no lightning and, quite frankly, not even much press when Cloudera co-founder and CEO Mike Olson announced that he’d be handing the company’s leadership reigns over to Tom Reilly. The announcement came yesterday via a blog post on the company’s site. (Not exactly Cloudera style, they generally pre-brief the press when they have news. Could it be that they don’t want to answer any questions just yet?)

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Let's Get Rid of the Social Enterprise

Thierry de Baillon — Wed, 19 Jun 2013 12:39:00 -0500

When asked about illustrating the evolution of organizations, I often come up with the famous scene from Steven Spielberg’s Raiders of the Lost Ark, in which Indiana Jones casually shoots a swordsman with a single bullet. This, according to me, perfectly shows the inefficient and dysfunctional nature of our traditional assumptions about how business should be done in today’s world.

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Moxie Introduces Collaboration Spaces App, Customer Community

Marisa Peacock — Wed, 19 Jun 2013 12:10:00 -0500

In April, Moxie Software released its Collaboration Spaces technology for free, a social activity and workflow tool that works to connnect employees, customers and partners in one place. This week, they announced a new native app for iPhone and Android devices of its Collaboration Spaces.

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Adobe Creative Cloud Debuts, Digital Publishing Suite Creates 100 Million Downloads

Anthony Myers — Wed, 19 Jun 2013 12:05:46 -0500

Adobe’s Creative Cloud has officially debuted, and the Digital Publishing Suite has created 100 million downloaded items in two years, the company announced this week.

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Crittercism Launches Fathom, a Mobile App Monitoring Platform

Katie Ingram — Wed, 19 Jun 2013 12:02:00 -0500

Mobile app performance management (APM) company, Crittercism has released the Fathom Mobile Command Center. Designed for enterprise businesses, Fathom brings together some of the company’s app performance monitoring tools in a singular platform.

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What It Means to Measure Social ROI #e2conf

Christian Buckley — Wed, 19 Jun 2013 12:00:00 -0500

One of the greatest aspects of my job is that I am able to regularly take a deep dive into some of the difficult questions of the day, sometimes providing research and insights into the social networking and enterprise collaboration questions on the minds of analysts and executives alike. Today’s question? What is the return on investment (ROI) of social?

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Microsoft Offers Dynamics ERP Through Azure

David Roe — Wed, 19 Jun 2013 11:55:00 -0500

If Microsoft has been pumping up the Azure offering by slashing prices, it has also been adding to its appeal by adding new products. This week it has announced the addition of two of its ERP solutions to the cloud, including Dynamics GP 2013 and Nav 2013.

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The Maturation of Community Management: Moving From Art to Science

Siobhan Fagan — Wed, 19 Jun 2013 11:30:00 -0500

Quick, what does a community manager do?

Having a hard time answering? You’re not alone. The Community Roundtable’s latest report seeks to correct that.

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Reduce Friction, Add Value to Customer Services, Products with IT #e2conf

Barry Levine — Wed, 19 Jun 2013 10:46:00 -0500

In the physical world, disruption usually means tackling the problem of friction and gravity, like when you disrupt a large rock with your car. But in the digital world, as pointed out in a session on Disruption Untangled at the E2 conference now taking place in Boston, there is no gravity and anti-friction is the driver.

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Q2/Q3 Planning: Top Customer Experience, Social Business Conferences & Events (19-June-13)

Stacey Harnish-Zinck — Wed, 19 Jun 2013 10:05:00 -0500

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we’ve missed something, don’t hesitate to add your event to the list. (You can also view the full calendar here.)

Forrester Report: Customer Experience Trends to Watch in 2013
This report outlines the key trends that make up the modern customer experience landscape.

> Download Your Copy Now

Adobe's Creative Cloud Gamble Pays Off Handsomely, Even If Q2 Earnings Crash

David Roe — Wed, 19 Jun 2013 09:45:00 -0500

If Adobe reported a drop in earnings of 66% for Q2 no one really seemed too bothered about it. The San Jose company explained the fall-off as the result of higher expenses, but the kind of expenses that were incurred over the quarter were the kind that investors don’t mind paying.

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The Multi-Platform World Has Just Begun, You Need an App Strategy #e2conf

Barry Levine — Wed, 19 Jun 2013 09:29:00 -0500

Devices are sometimes called channels, and, just as the TV universe of channels seems endless — including both cable and online channels — so the population of device channels is now exploding. Desktops, smartphones, tablets and kiosks are quickly getting lots of company, in the form of interactive glasses, i-watches, refrigerators with screens, cars that double as app platforms, smart clothing and who knows how many intelligent household and business appliances. It’s this burgeoning world of device channels that one of the sessions at the E2 conference, now taking place in Boston, chose to address.

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CIOs of the Future Must Think Like Entrepreneurs

Anthony Myers — Tue, 18 Jun 2013 19:20:17 -0500

In the future, CIOs must think like entrepreneurs and learn from startups in order to stave off marginalization and shrinking budgets, Ross Dawson, a futurist and business strategist said during a presentation at a recent IBM event.

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Lead Scoring Rules for B2B Companies

Petr Passinger — Tue, 18 Jun 2013 14:42:00 -0500

B2B companies are turning to the potential of lead scoring — the automated process of qualifying and segmenting leads on your website — to identify valuable customer prospects, recognize those people who need a little more attention and determine visitors who just aren’t a fit with your company. A welcome side effect of this process is the alignment created between sales and marketing.

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Digital Tools Settle into Daily Life But Still Like to Disrupt #e2conf

Barry Levine — Tue, 18 Jun 2013 14:27:00 -0500

Someday, describing software or services as social business will be as redundant as describing a dinner party as a social event. It will be assumed. At the moment, however, social business is one of the Big Four catch-phrases of where the enterprise is now, as evidenced by the abundance of social software and services on display at the E2 Conference, taking place this week in Boston.

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SDL Stock Plunges 33% - Are The Acquisition Hawks Gathering?

David Roe — Tue, 18 Jun 2013 13:56:00 -0500

If poor quarterly figures don’t really shock anymore after several financial quarters where some of the really big IT companies have failed to hit their targets, the announcement by SDL will. The fact that its profits will only be between 50% and 60% of what the markets expected this year saw its stock price plunge by close to one third in London earlier today.

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IBM Targets CMOs with Cloud Suite Offerings, Adds Social Media Analytics

Anthony Myers — Tue, 18 Jun 2013 13:50:27 -0500

IBM is continuing its push into the cloud with the release of a social media analytics tool targeting CMOs.

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Wrap Up of Google Analytics Updates: Mobile App Tag Management, Setting Goals

Katie Ingram — Tue, 18 Jun 2013 13:30:00 -0500

Many aspects of digital marketing concentrate on the customer, but in order for companies to create a good customer experience they need to have access to the most up-to-date data. Recent Google Analytics updates focus on Goals and the division’s mobile capabilities.

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CMSWire.com - All News

Magnolia 5 Released: Can Touch Separate Magnolia from the CMS Masses?

Boston Celtics' Most Valuable IT Player - SaaS #e2conf

Facebook Advertisers Reach the 1 Million Mark

SaaS Flattens the World, and the Enterprise #e2conf

A Four Step Methodology for Defensible Disposition

LinkedIn for Sales and Marketing: Fairy Tale with a Happy Ending?

Why Can't Companies Get Mobile Right?

Cloudera Gets A New Boss - Prep Man For An IPO?

Let's Get Rid of the Social Enterprise

Moxie Introduces Collaboration Spaces App, Customer Community

Adobe Creative Cloud Debuts, Digital Publishing Suite Creates 100 Million Downloads

Crittercism Launches Fathom, a Mobile App Monitoring Platform

What It Means to Measure Social ROI #e2conf

Microsoft Offers Dynamics ERP Through Azure

The Maturation of Community Management: Moving From Art to Science

Reduce Friction, Add Value to Customer Services, Products with IT #e2conf

Q2/Q3 Planning: Top Customer Experience, Social Business Conferences & Events (19-June-13)

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Adobe's Creative Cloud Gamble Pays Off Handsomely, Even If Q2 Earnings Crash

The Multi-Platform World Has Just Begun, You Need an App Strategy #e2conf

CIOs of the Future Must Think Like Entrepreneurs

Lead Scoring Rules for B2B Companies

Digital Tools Settle into Daily Life But Still Like to Disrupt #e2conf

SDL Stock Plunges 33% - Are The Acquisition Hawks Gathering?

IBM Targets CMOs with Cloud Suite Offerings, Adds Social Media Analytics

Wrap Up of Google Analytics Updates: Mobile App Tag Management, Setting Goals