CMSWire - Upcoming Events https://www.cmswire.com/ A constantly updated list of industry events. Copyright Simpler Media Group, Inc. All rights reserved. en Fri, 10 Apr 2026 16:42:20 -0500 Fri, 10 Apr 2026 16:42:20 -0500 Simpler Media Group Publishing Platform 2.1 editors@cmswire.com (Editor) http://blogs.law.harvard.edu/tech/rss 30 contact center customer experience cx webinar digital cmswire ttec agentforce Where Contact Center AI Is Actually Headed Event Details
  • Starts: April 27, 2026
  • Ends: April 27, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Fri, 10 Apr 2026 16:42:20 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260427-ttec-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260427-ttec-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260427-ttec-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260427-ttec-cw&utm_content=evt-cal/ digital marketing generative ai storyblok digital experience platform dxp joyconf ai marketing Storyblok JoyConf Mainz 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 28, 2026</li> <li><strong>Ends:</strong> October 29, 2026</li> <li><strong>Location:</strong> Mainz, Germany</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/storyblok-joyconf-mainz-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Storyblok's JoyConf gathers developers, marketers and digital innovators in Mainz to explore AI-driven content strategy and architecture.</em></p> <p>Storyblok's JoyConf 2026 runs Oct. 28-29 in Mainz, Germany, bringing together developers, marketers and digital innovators to examine how organizations create, manage and scale content in an AI-driven landscape. The event takes place at <a rel="noopener" href="https://www.mainz-congress.com/locations/rheingoldhalle/?utm_source=cmswire.com" target="_blank" title="Rheingoldhalle">Rheingoldhalle</a>, a conference venue near Frankfurt Airport.</p> <p>The conference focuses on practical strategies for building flexible content systems, improving cross-functional collaboration and using AI to strengthen content performance across platforms. Sessions are designed to give senior leaders actionable insight into content technology trends and operational best practices.</p> <h2>JoyConf 2026 Themes &amp; Focus Areas</h2> <ul> <li><strong>Content Confidence:</strong> Building reliable, scalable content systems that perform across channels and AI platforms.</li> <li><strong>AI-Native Experiences:</strong> Designing content architectures optimized for AI-driven products and interfaces.</li> <li><strong>Collaboration:</strong> Improving cooperation between developers, marketers and content teams to streamline workflows and reduce friction.</li> <li><strong>Performance &amp; Scalability:</strong> Strategies for shipping structured content efficiently and scaling production environments.</li> <li><strong>Future of Search &amp; SEO:</strong> Understanding how <a rel="noopener" href="https://www.cmswire.com/digital-marketing/seo-meets-ai-why-generative-engines-are-the-new-gatekeepers-of-discovery/" target="_blank" title="generative AI reshapes search">generative AI reshapes search</a> and content marketing strategies.</li> </ul> <h2>Who Should Attend JoyConf 2026</h2> <p>JoyConf 2026 is aimed at practitioners and leaders working at the intersection of content, technology and marketing. Key personas include:</p> <ul> <li><strong>Developers</strong> focused on shipping structured content, building AI-native experiences and architecting flexible content systems.</li> <li><strong>Marketers</strong> seeking scalable, high-performing content strategies across channels and AI platforms.</li> <li><strong>Digital Innovators</strong> — leaders and practitioners interested in modern <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience platforms">digital experience platforms</a>, AI integration and content technology advancements.</li> </ul> <h2>JoyConf 2026 Sponsors&nbsp;</h2><ul> <li><strong>Synaigy</strong> (Platinum Extra)</li> <li><strong>Lokalise</strong> (Platinum)</li> <li><strong>Anything</strong> (Silver)</li> <li><strong>LAB</strong> (Silver)</li> </ul> <h2>Storyblok's Current Products &amp; Platforms</h2> <ul> <li><strong>Storyblok Headless CMS with Visual Editor:</strong> An API-first, component-based content management system that allows developers and marketers to collaboratively create, manage and optimize content; compatible with frameworks including Next.js, Astro, Nuxt and React.</li> <li><strong>MCP Server:</strong> A native content platform server that provides structural awareness of content, schemas and brand voice, enabling AI agents to read and write content without custom integration.</li> <li><strong>FlowMotion:</strong> An AI orchestration tool that coordinates multiple AI agents into consistent, collaborative workflows, supporting content operations across teams and automation tools.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 09 Apr 2026 13:38:53 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/storyblok-joyconf-mainz-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/storyblok-joyconf-mainz-2026/ customer experience marketing agentic ai amo conversational ai personalization AMO Summit New York 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 20, 2026</li> <li><strong>Ends:</strong> October 21, 2026</li> <li><strong>Location:</strong> New York</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/amo-summit-new-york-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>A two-day summit gathering over 225 media operators and executives to discuss business models, technology and industry trends.</em></p> <p>The AMO Summit 2026 runs October 20-21 at <a rel="noopener" href="https://www.thetimescenter.com/?utm_source=cmswire.com" target="_blank" title="The Times Center">The Times Center</a> in New York. The event brings together more than 225 media operators and senior executives from across B2B and business-to-consumer (B2C) media sectors.</p> <p>The summit focuses on the forces shaping modern media businesses, including emerging business models, audience engagement strategies and the growing influence of technology. It also provides a forum for media professionals to connect and exchange ideas across two full days of programming.</p> <h2>AMO Summit 2026 Themes &amp; Focus Areas</h2> <ul> <li><strong>Media Business Models:</strong> Exploration of innovative and successful media company strategies.</li> <li><strong>Audience Engagement:</strong> Techniques and trends for building and maintaining media audiences, including <a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization">personalization</a> approaches that drive loyalty.</li> <li><strong>Technology in Media:</strong> Impact of AI and other technologies on media operations and growth, including <a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI">conversational AI</a> applications.</li> <li><strong>Mergers &amp; Acquisitions:</strong> Analysis of industry M&amp;A trends and their influence on media companies.</li> <li><strong>Events &amp; Community Building:</strong> Role of events and communities in media business growth.</li> </ul> <h2>Who Should Attend AMO Summit New York</h2> <p>The summit is designed for senior professionals operating in or serving the media industry, including:</p> <ul> <li><strong>Media operators</strong> across B2B and B2C sectors</li> <li><strong>Media executives</strong> and organizational leaders</li> <li><strong>Media investors</strong> tracking industry trends and opportunities</li> <li><strong>Service providers</strong> to the media industry, including those focused on <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> and <a rel="noopener" href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" target="_blank" title="&lt;p&gt;&lt;em&gt;A two-day summit in New York City gathering over 225 media operators and executives to discuss business models, technology and industry trends.&lt;/em&gt;&lt;/p&gt; &lt;p&gt;The AMO Summit New York 2026 runs October 20-21, 2026 at &lt;a href=&quot;https://www.thetimescenter.com/?utm_source=cmswire.com&quot; target=&quot;_blank&quot;&gt;The Times Center&lt;/a&gt; in New York City. The event brings together more than 225 media operators and senior executives from across B2B and business-to-consumer (B2C) media sectors.&lt;/p&gt; &lt;p&gt;The summit focuses on the forces shaping modern media businesses, including emerging business models, audience engagement strategies and the growing influence of technology. It also provides a forum for media professionals to connect and exchange ideas across two full days of programming.&lt;/p&gt; &lt;h2&gt;AMO Summit 2026 Themes &amp; Focus Areas&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;&lt;strong&gt;Media Business Models:&lt;/strong&gt; Exploration of innovative and successful media company strategies.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Audience Engagement:&lt;/strong&gt; Techniques and trends for building and maintaining media audiences, including &lt;a href=&quot;https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/&quot;&gt;personalization&lt;/a&gt; approaches that drive loyalty.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Technology in Media:&lt;/strong&gt; Impact of AI and other technologies on media operations and growth, including &lt;a href=&quot;https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/&quot;&gt;conversational AI&lt;/a&gt; applications.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Mergers &amp; Acquisitions:&lt;/strong&gt; Analysis of industry M&amp;A trends and their influence on media companies.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Events &amp; Community Building:&lt;/strong&gt; Role of events and communities in media business growth.&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;Who Should Attend AMO Summit New York&lt;/h2&gt; &lt;p&gt;The summit is designed for senior professionals operating in or serving the media industry, including:&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;strong&gt;Media operators&lt;/strong&gt; across B2B and B2C sectors&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Media executives&lt;/strong&gt; and organizational leaders&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Media investors&lt;/strong&gt; tracking industry trends and opportunities&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Service providers&lt;/strong&gt; to the media industry, including those focused on &lt;a href=&quot;https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/&quot;&gt;customer experience&lt;/a&gt; and &lt;a href=&quot;https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/&quot;&gt;marketing analytics&lt;/a&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;AMO Summit New York Sponsors&lt;/h2&gt; &lt;p&gt;&lt;strong&gt;No Data Available&lt;/strong&gt;&lt;/p&gt;">marketing analytics</a></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Tue, 07 Apr 2026 10:41:16 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/amo-summit-new-york-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/amo-summit-new-york-2026/ digital marketing marketing mma marketing media alliance possible possible marketing automation customer experience marketing technology marketing analytics MMA POSSIBLE Miami Beach 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 27, 2026</li> <li><strong>Ends:</strong> April 29, 2026</li> <li><strong>Location:</strong> Miami Beach</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/mma-possible-miami-beach-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p>A three-day marketing conference in Miami Beach bringing together brand, agency, media and technology leaders to shape marketing strategy.</p> <p>POSSIBLE 2026 is brought to you by MMA and Hyve and takes place April 27-29 at the <a rel="noopener" href="https://possibleevent.com/venue/?utm_source=cmswire.com" target="_blank" title="Miami Beach Convention Center">Miami Beach Convention Center</a>. The event gathers decision-makers from brands, agencies, media, creative and technology sectors to discuss and advance marketing business strategies.</p> <p>The conference features immersive experiences, structured conversations and collaboration opportunities designed to translate ideas into actionable outcomes. It serves as a platform for senior marketing leaders to explore emerging trends, network with peers and engage with influential voices across the industry.</p> <h2>POSSIBLE 2026 Focus Areas</h2> <ul> <li><strong>Marketing Innovation:</strong> New strategies and technologies transforming marketing practices</li> <li><strong>Brand Strategy:</strong> Building and sustaining strong brand identities</li> <li><strong>Media &amp; Creative Integration:</strong> Combining media planning with creative execution for impactful campaigns</li> <li><strong>Digital Transformation:</strong> Leveraging technology to enhance marketing effectiveness and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a></li> <li><strong>Leadership &amp; Culture:</strong> Developing leadership skills and fostering a culture of innovation within marketing teams</li> <li><strong>Collaboration &amp; Networking:</strong> Facilitating connections among industry leaders to drive business growth</li> </ul> <h2>Who Should Attend POSSIBLE&nbsp;2026</h2> <p>The event targets senior marketing and business leaders across brand, agency and technology functions, including:</p> <ul> <li><strong>Corporate Marketing Leaders:</strong> Senior marketing executives and CMOs seeking industry insights</li> <li><strong>Brand Marketers:</strong> Professionals responsible for brand strategy and <a rel="noopener" href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" target="_blank" title="marketing analytics">marketing analytics</a> initiatives</li> <li><strong>Agency Executives:</strong> Leaders and decision-makers from marketing and creative agencies</li> <li><strong>Media Professionals:</strong> Individuals involved in media planning, buying and strategy</li> <li><strong>Technology Leaders:</strong> Experts in <a rel="noopener" href="https://www.cmswire.com/digital-marketing/6-marketing-technology-trends-to-watch-this-year/" target="_blank" title="marketing technology trends">marketing technology trends</a> and digital transformation</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 02 Apr 2026 11:53:21 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/mma-possible-miami-beach-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/mma-possible-miami-beach-2026/ customer experience ai ai customer experience ai agents agentic ai customer success collective ai for customer support summit customer support ai chatbots personalization AI for Customer Support Summit Boston 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 28, 2026</li> <li><strong>Ends:</strong> October 28, 2026</li> <li><strong>Location:</strong> Boston</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>A one-day summit that brings together customer support leaders to explore practical AI applications in support operations.</em></p> <p>The AI for Customer Support Summit 2026, organized by Customer Success Collective, takes place on Oct. 28 at&nbsp;<a rel="noopener" href="https://www.marriott.com/en-us/hotels/boswi-the-westin-copley-place-boston/overview/?utm_source=cmswire.com" target="_blank" title="The Westin Copley Place">The Westin Copley Place</a>&nbsp;in Boston. The summit focuses on advancing AI applications in customer support, gathering senior professionals and decision-makers to explore AI-powered support functions, personalization and automation.</p> <p>Sessions cover AI co-pilots, ethical AI frameworks, predictive AI and customer feedback analysis using natural language processing (NLP) and sentiment analysis. Attendees are expected to gain insights into blending AI with human teams, accelerating ticket resolution and building customer trust through responsible AI use.</p> <h2>AI for Customer Support Summit 2026 Focus Areas</h2> <ul> <li><strong>AI-powered support functions:</strong> Building customer support systems that leverage AI to enhance trust and efficiency.</li> <li><strong>Personalization at scale:</strong> Using AI-enabled <a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization">personalization</a> at every customer touchpoint to improve <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a>.</li> <li><strong>AI co-pilots &amp; agents:</strong> Integrating AI assistants to support first- and second-line support teams for faster issue resolution.</li> <li><strong>Customer insights &amp; feedback loops:</strong> Capturing and analyzing customer interactions with NLP and sentiment analysis to inform service improvements.</li> <li><strong>Ethical AI frameworks:</strong> Designing AI systems that prioritize transparency, minimize bias and respect customer privacy.</li> <li><strong>Proactive &amp; predictive AI:</strong> Anticipating customer needs to reduce ticket volume and improve support responsiveness.</li> <li><strong>Human + AI collaboration:</strong> Redesigning support workflows to optimize the partnership between AI tools and human agents.</li> </ul> <h2>Who Should Attend the AI for Customer Support Summit 2026</h2> <p>The event is designed for senior professionals and decision-makers working at the intersection of customer support and AI, including:</p> <ul> <li>Customer support leaders focused on AI integration</li> <li>Senior decision-makers in customer support functions</li> <li><a rel="noopener" href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" target="_blank" title="Customer experience and journey mapping">Customer experience and journey mapping</a> specialists</li> <li>Technology leaders implementing <a rel="noopener" href="https://www.cmswire.com/contact-center/the-contact-centers-new-mvp-ai-chatbots-that-know-when-to-escalate/" target="_blank" title="AI chatbots for customer service">AI chatbots for customer service</a> systems</li> </ul> <h2>AI for Customer Support Summit 2026 Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://www.assembled.com/" target="_blank">Assembled</a> — Summit partner</li> <li><a rel="noopener" href="https://www.customersuccesscollective.com/" target="_blank">Customer Success Collective</a> — Supporting partner</li> <li><a rel="noopener" href="https://www.customermarketingalliance.com/" target="_blank">Customer Marketing Alliance</a> — Supporting partner</li> <li><a rel="noopener" href="https://www.totango.com/" target="_blank">Totango</a> — CSC community partner</li> <li><a rel="noopener" href="https://www.ask-ai.com/" target="_blank">Ask-AI</a> — CSC community partner</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 02 Apr 2026 11:33:52 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/ai-for-customer-support-summit-boston-2026/ customer experience ai customer experience customer lifetime value elevate ai customer loyalty Elevate’26 Customer Experience Summit Orlando 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 13, 2026</li> <li><strong>Ends:</strong> April 14, 2026</li> <li><strong>Location:</strong> Orlando, Fla.</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/elevate26-customer-experience-summit-orlando-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>This two-day summit brings senior CX, marketing and product leaders together to explore practical AI applications in customer experience.</em></p> <p>Airship, the mobile-first customer experience platform that delivers measurable results through AI-powered cross-channel experiences, is the lead sponsor for the Elevate’26 Customer Experience Summit that runs April 13-14 at the <a rel="noopener" href="https://www.hyatt.com/en-US/hotel/florida/hyatt-regency-grand-cypress/orlgr?utm_source=cmswire.com" target="_blank" title="Hyatt Regency Grand Cypress">Hyatt Regency Grand Cypress</a> in Orlando, Fla. The event focuses on the practical application of AI and mobile technology to improve <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> outcomes.</p> <p>The summit opens April 13 with a welcome reception and awards ceremony, followed by a full day of keynote sessions, customer talks and a partner showcase on April 14. It targets senior leaders in marketing, product and customer experience.</p> <p>Attendees can expect strategic insights, real-world use cases and peer networking, with a particular emphasis on translating AI strategy into measurable business results.</p> <h2>Elevate'26 Focus Areas</h2> <ul> <li><strong>AI in Customer Experience:</strong> How AI and agentic technologies drive measurable conversion, loyalty and revenue growth.</li> <li><strong>Customer Journeys:</strong> Real-world examples of intelligent journeys that reduce friction and increase <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-lifetime-value-and-how-is-it-calculated/" target="_blank" title="customer lifetime value">customer lifetime value</a>.</li> <li><strong>Martech Impact of AI:</strong> Where AI delivers real marketing technology impact versus where hype exceeds results.</li> <li><strong>Operational ROI from AI:</strong> Practical frameworks for turning AI strategy into operational return on investment, including orchestration and execution.</li> </ul> <h2>Who Should Attend Elevate'26</h2> <p>The summit is designed for senior practitioners and leaders across marketing, product and customer experience functions, including:</p> <ul> <li>Marketing leaders focused on customer experience and AI integration</li> <li>Product managers seeking practical AI and mobile technology applications</li> <li>Customer experience professionals aiming to drive measurable conversion and <a rel="noopener" href="https://www.cmswire.com/customer-experience/the-evolution-of-customer-loyalty-programs-in-an-always-on-world/" target="_blank" title="customer loyalty">customer loyalty</a></li> </ul> <h2>Elevate'26 Notable Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://www.airship.com/?utm_source=cmswire.com" target="_blank" title="Airship">Airship</a> (Lead Sponsor)</li><li>Google Cloud</li> <li>Forrester</li> <li>NBCUniversal</li> <li>The Home Depot</li> <li>Vodafone</li> </ul> <h2>Airship's Current Products &amp; Platforms</h2> <ul> <li><strong>Airship Build:</strong> A no-code platform for creating native app and web experiences — including forms, surveys and branching layouts — powered by AI agents, enabling rapid deployment without custom coding.</li> <li><strong>Airship Orchestrate:</strong> Uses AI to design and deliver personalized, goal-based cross-channel customer journeys across web, email, mobile wallet and more.</li> <li><strong>Airship Optimize:</strong> Provides real-time customer intelligence, including zero-party data collection, AI-driven <a rel="noopener" href="https://www.cmswire.com/digital-marketing/the-predictive-analytics-models-marketing-leaders-should-know/" target="_blank" title="predictive analytics">predictive analytics</a> of customer readiness to act and multivariate testing to improve personalization at scale.</li> <li><strong>Airship Agents:</strong> Live AI assistants designed to accelerate customer experience workflows, offering strategy recommendations, campaign creation and optimization — with user oversight — across scenes, campaigns, journeys, accessibility and brand guidelines.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 01 Apr 2026 13:15:19 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/elevate26-customer-experience-summit-orlando-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/elevate26-customer-experience-summit-orlando-2026/ customer experience voice ai conversational ai chatbots caces conversational ai and customer experience summit ai Conversational AI & Customer Experience Summit Singapore 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> May 15, 2026</li> <li><strong>Ends:</strong> May 15, 2026</li> <li><strong>Location:</strong> Singapore</li> <li><strong>Geography:</strong> APAC</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/conversational-ai-customer-experience-summit-singapore-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>A one-day summit exploring conversational AI's role in transforming customer experience across Asia.</em></p> <p>The Conversational AI &amp; Customer Experience Summit&nbsp;(CACES) Singapore 2026 runs May 15 at the <a rel="noopener" href="https://www.marriott.com/en-us/hotels/sinfp-four-points-singapore-riverview/overview/?utm_source=cmswire.com" target="_blank" title="Four Points by Sheraton Singapore, Riverview">Four Points by Sheraton Singapore, Riverview</a>. Organized by Altrusia, the one-day event brings together professionals across Asia to examine how <a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI">conversational AI</a> technologies — including natural language processing (NLP), machine learning, chatbots and voice assistants — are reshaping customer engagement.</p> <p>The summit covers a broad agenda spanning emerging AI trends, regulatory and ethical considerations, multichannel engagement strategies and enterprise scaling. Attendees can expect networking opportunities, sessions with industry leaders and exposure to startup innovations in the conversational AI space.</p> <h2>CACES 2026 Themes &amp; Focus Areas</h2> <ul> <li><strong>Emerging Trends in Conversational AI:</strong> Current innovations in NLP, machine learning, chatbots and voice assistants</li> <li><strong>Regulatory &amp; Ethical Considerations:</strong> Designing compliant, ethically grounded conversational experiences</li> <li><strong>Multichannel Engagement Strategies:</strong> Applying conversational AI across websites, apps, social media and messaging platforms</li> <li><strong>Personalization &amp; Customer Insights:</strong> Using analytics and AI to tailor customer interactions and recommendations</li> <li><strong>Scaling Customer Support with AI:</strong> Deploying automated <a rel="noopener" href="https://www.cmswire.com/contact-center/the-contact-centers-new-mvp-ai-chatbots-that-know-when-to-escalate/" target="_blank" title="chatbot and voice assistant solutions">chatbot and voice assistant solutions</a> to strengthen support infrastructure</li> <li><strong>Measuring ROI &amp; Success Metrics:</strong> Tracking key performance indicators such as <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-satisfaction-score-csat/" target="_blank" title="customer satisfaction score">customer satisfaction score</a> and cost reductions</li> <li><strong>Human-AI Collaboration:</strong> Balancing human and AI-driven service to build trust and improve experience</li> <li><strong>Enterprise Scaling:</strong> Best practices for deploying conversational AI across departments</li> <li><strong>Cross-Industry Applications:</strong> Use cases spanning finance, retail, healthcare, travel and telecommunications</li> <li><strong>Future Innovations &amp; Challenges:</strong> Trends shaping the next phase of conversational AI and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> strategy</li> </ul> <h2>Who Should Attend CACES Singapore</h2> <p>CACES Singapore targets senior decision-makers and practitioners responsible for AI, customer experience and digital strategy. Key personas include:</p> <ul> <li><strong>C-suite &amp; VP-level executives</strong> in digital transformation, technology, marketing and innovation</li> <li><strong>Directors &amp; Heads</strong> of customer experience, customer success and client services</li> <li><strong>Product &amp; Strategy leaders</strong> overseeing AI, brand management and solutions delivery</li> <li><strong>Technology &amp; Engineering professionals</strong> in ICT architecture, speech applications and audio signal processing</li> <li><strong>Data &amp; AI specialists</strong> including data scientists, enterprise CRM architects and AI managers</li> </ul> <h2>CACES 2026 Industry Partner</h2> <ul> <li><a rel="noopener" href="https://www.nice.com/?utm_source=cmswire.com" target="_blank" title="NiCE">NiCE</a> (Co-presenting partner)</li> </ul> <h2>CACES 2026 Media Partners</h2> <ul> <li>Events Notification</li> <li>CoinPedia</li> <li>Times Of AI</li> <li>ZEX PR Wire</li> <li>AI PressRoom</li> <li>TechDogs</li> <li>CapitalBay News</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 01 Apr 2026 10:38:06 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/conversational-ai-customer-experience-summit-singapore-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/conversational-ai-customer-experience-summit-singapore-2026/ customer experience cx nice webinar From Broken to Built for CX: Modernizing the Back Office Event Details
  • Starts: April 21, 2026
  • Ends: April 21, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Mon, 30 Mar 2026 20:17:30 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260421-nice-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260421-nice-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260421-nice-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260421-nice-cw&utm_content=evt-cal/ digital experience webinar digital experience platform dxp fishtank consulting ai AI for Your DXP: Connect What You Have, Transform How You Work Event Details
  • Starts: April 23, 2026
  • Ends: April 23, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Mon, 30 Mar 2026 18:43:29 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/webinar/wb-260423-fishtank-cw/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/webinar/wb-260423-fishtank-cw/ digital experience acquia engage customer experience dam acquia dxp ai digital experience ai personalization digital marketing Acquia Engage London 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> May 18, 2026</li> <li><strong>Ends:</strong> May 19, 2026</li> <li><strong>Location:</strong> London</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/acquia-engage-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Acquia's two-day London event brings together digital experience professionals to explore AI-driven strategies and platform innovation.</em></p> <p>Acquia Engage London 2026 runs May 18-19 at <a rel="noopener" href="https://www.155bishopsgate.com/?utm_source=cmswire.com" target="_blank" title="Convene, 155 Bishopsgate">Convene, 155 Bishopsgate</a>. The in-person event gathers Acquia customers, partners and prospects around the themes of AI-powered digital experiences and practical platform innovation.</p> <p>The agenda includes expert keynotes, workshops and specialized breakout tracks tailored to developers, marketers and IT leaders. Sessions emphasize digital business strategy and AI-driven enhancements to <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience management">digital experience management</a>.</p> <p>Networking is a stated focus of the event, with structured opportunities for attendees to connect with peers, partners and industry experts.</p> <h2>Acquia Engage London Focus Areas</h2> <ul> <li><strong>AI Digital Strategies:</strong> Applying AI in digital experience platforms and marketing workflows</li> <li><strong>Digital Business Strategy:</strong> Building and evolving digital experiences to drive business outcomes</li> <li><strong>Customer Experience &amp; Personalization:</strong> Enhancing <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> through <a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization">personalization</a> tools and techniques</li> <li><strong>Technical Innovation:</strong> Integrating and leveraging Acquia's platform capabilities in practical sessions</li> <li><strong>Networking &amp; Collaboration:</strong> Connecting with peers, partners and industry experts to share knowledge</li> </ul> <h2>Who Should Attend Acquia Engage London</h2> <p>The event targets professionals responsible for digital experience strategy, technology and execution, including:</p> <ul> <li>Marketing leaders responsible for digital strategy and innovation</li> <li>Technology leaders and IT professionals focused on digital experience platforms</li> <li>Digital marketers and marketing technologists</li> <li>Technical architects and web developers</li> <li><a rel="noopener" href="https://www.cmswire.com/digital-asset-management/examining-19-enterprise-digital-asset-management-solutions/" target="_blank" title="Digital asset managers">Digital asset managers</a></li> </ul> <h2>Acquia Engage London Sponsors&nbsp;</h2><ul> <li><strong>Elevated Third</strong> (Gold)</li> <li><strong>CKEditor</strong> (Gold)</li> <li><strong>SearchStax</strong> (Gold)</li> <li><strong>Conductor</strong> (Silver)</li> <li><strong>EPAM</strong> (Exhibitor)</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Mon, 30 Mar 2026 11:51:44 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/acquia-engage-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/acquia-engage-london-2026/ digital marketing digital experience dxp cdp acquia acquia engage dam digital asset management digital experience platform Acquia Engage Paris 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> June 17, 2026</li> <li><strong>Ends:</strong> June 17, 2026</li> <li><strong>Location:</strong> Paris</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/acquia-engage-paris-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Acquia Engage Paris gathers digital strategy, marketing and IT professionals for a one-day AI and digital transformation event on June 17, 2026.</em></p> <p>Acquia Engage Paris 2026 is a one-day conference running June 17 at the <a rel="noopener" href="https://www.shangri-la.com/paris/shangrila/?utm_source=cmswire.com" target="_blank" title="Hôtel Shangri-La">Hôtel Shangri-La</a>. The event brings together professionals from digital strategy, marketing, IT and business leadership to explore AI applications and digital transformation.</p> <p>The program includes expert-led workshops, AI strategy sessions and structured networking opportunities. The event is organized by Acquia, a <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience platform">digital experience platform</a> provider.</p> <h2>Engage Paris 2026 Themes &amp; Focus Areas</h2> <ul> <li><strong>AI Strategies:</strong> Exploration of AI applications in digital business</li> <li><strong>Expert Workshops:</strong> Hands-on sessions led by industry specialists to deepen knowledge and skills</li> <li><strong>Networking:</strong> Opportunities for attendees to connect and collaborate with peers and experts</li> </ul> <h2>Who Should Attend Engage Paris 2026</h2> <p>The event is designed for senior professionals working at the intersection of technology and digital strategy, including:</p> <ul> <li>Digital strategy leaders seeking to integrate AI technologies</li> <li>Marketing and IT professionals interested in <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="digital transformation">digital transformation</a></li> <li>Business executives focused on future digital strategies</li> </ul> <h2>Engage Paris 2026 Sponsors&nbsp;</h2><ul> <li><strong>Jakala</strong> (Platinum)</li> <li><strong>Conductor</strong> (Gold)</li> <li><strong>Talan</strong> (Gold)</li> <li><strong>FreelyGive</strong> (Silver)</li> </ul> <h2>Acquia's Current Products &amp; Platforms</h2> <ul> <li><strong>Acquia Cloud Platform:</strong> A cloud-based platform for website building using templates, asset management and multi-site launch capabilities, aimed at accelerating digital experience creation and reducing development time</li> <li><strong>Acquia DAM:</strong> A <a rel="noopener" href="https://www.cmswire.com/digital-asset-management/examining-19-enterprise-digital-asset-management-solutions/" target="_blank" title="digital asset management">digital asset management</a> (DAM) solution for organizing, storing and delivering digital content assets across marketing and digital teams</li> <li><strong>Acquia Web Governance:</strong> A platform for website optimization and accessibility compliance that detects and helps resolve accessibility issues to improve site usability</li> <li><strong>Acquia Content Optimization:</strong> A search engine optimization (SEO) and content performance solution, developed in partnership with Conductor, aimed at improving content visibility and traffic</li> <li><strong>Acquia CDP:</strong> A real-time <a rel="noopener" href="https://www.cmswire.com/customer-data-platforms/what-is-a-customer-data-platform-cdp/" target="_blank" title="customer data platform">customer data platform</a> (CDP) that aggregates and analyzes customer data to support personalized marketing and customer journey strategies</li> <li><strong>Acquia Campaign Studio:</strong> A multi-channel customer engagement platform for personalized marketing campaigns across digital channels</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Mon, 30 Mar 2026 11:40:01 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/acquia-engage-paris-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/acquia-engage-paris-2026/ digital marketing digital experience acquia acquia engage dxp cdp Acquia Engage Denver 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 27, 2026</li> <li><strong>Ends:</strong> April 28, 2026</li> <li><strong>Location:</strong> Denver</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/acquia-engage-denver-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Acquia's North American flagship conference held in Denver brings together digital leaders, marketers and technical teams.</em></p> <p>Acquia Engage Denver 2026 runs April 27-28 at the <a rel="noopener" href="https://www.marriott.com/en-us/hotels/denrg-gaylord-rockies-resort-and-convention-center/overview/?utm_source=cmswire.com" target="_blank" title="Gaylord Rockies Resort">Gaylord Rockies Resort</a>. The event gathers digital leaders, marketers and technical practitioners to explore digital strategy and artificial intelligence (AI).</p> <p>Programming includes hands-on customer workshops, keynote sessions, breakout discussions, partner showcases and the Acquia Engage Awards, which recognize outstanding customer and partner projects. The agenda addresses practical implementation challenges, AI-enabled workflows, customer engagement strategies and content operations.</p> <h2>Acquia Engage Denver 2026 Focus Areas</h2> <ul> <li><strong>AI-Driven Digital Strategies:</strong> Exploring how AI can be integrated into digital workflows to create competitive advantages.</li> <li><strong>Hands-On Customer Workshops:</strong> Practical exercises focused on building AI-driven architectures and marketing workflows.</li> <li><strong>Digital Experience Platform Innovation:</strong> Enhancing customer engagement and content operations using Acquia's platform.</li> <li><strong>Security &amp; Adaptive Ecosystems:</strong> Strengthening digital experiences with secure and adaptive technologies.</li> <li><strong>Partner Showcases &amp; Awards:</strong> Highlighting innovative solutions and recognizing outstanding customer and partner projects.</li> </ul> <h2>Who Should Attend Acquia Engage Denver</h2> <p>The event is designed for professionals working at the intersection of digital strategy, marketing and technology.</p> <ul> <li>Digital leaders seeking AI-driven digital strategies</li> <li>Marketers focused on digital engagement and AI-enabled workflows</li> <li>Technical practitioners and developers working with Acquia's <a rel="noopener" href="https://www.cmswire.com/digital-experience/what-you-need-to-know-about-digital-experience-platforms/" target="_blank" title="digital experience platform">digital experience platform</a></li> <li>Business leaders interested in digital strategy and innovation</li> </ul> <h2>Acquia Engage Denver Sponsors</h2> <p>The following is a partial list of notable past and/or present sponsors:</p> <ul> <li><a rel="noopener" href="https://ckeditor.com/?utm_source=cmswire.com" target="_blank">CKEditor</a> — Gold</li> <li><a rel="noopener" href="https://elevatedthird.com/?utm_source=cmswire.com" target="_blank">Elevated Third</a> — Gold</li> <li><a rel="noopener" href="https://searchstax.com/?utm_source=cmswire.com" target="_blank">SearchStax</a> — Gold</li> <li><a rel="noopener" href="https://www.conductor.com/?utm_source=cmswire.com" target="_blank">Conductor</a> — Silver</li> <li><a rel="noopener" href="https://www.epam.com/?utm_source=cmswire.com" target="_blank">EPAM</a> — Exhibitor</li> </ul> <h2>Acquia's Current Products &amp; Platforms</h2> <ul> <li><strong>Acquia Cloud Platform:</strong> A cloud-based platform for building and managing websites using templates, supporting multiple site launches from a single platform to reduce development time.</li> <li><strong>Acquia DAM:</strong> A <a rel="noopener" href="https://www.cmswire.com/digital-asset-management/examining-19-enterprise-digital-asset-management-solutions/" target="_blank" title="digital asset management">digital asset management</a> (DAM) solution for organizing, managing and delivering digital assets across websites and campaigns.</li> <li><strong>Acquia Web Governance:</strong> A platform for website optimization and accessibility compliance, designed to detect and reduce accessibility issues to meet regulatory standards.</li> <li><strong>Acquia Content Optimization:</strong> A solution developed in partnership with Conductor to improve website visibility and search engine performance.</li> <li><strong>Acquia Search Powered by SearchStax:</strong> A personalized search tool that delivers relevant on-site search results to improve content discoverability.</li> <li><strong>Acquia CDP:</strong> A real-time <a rel="noopener" href="https://www.cmswire.com/customer-data-platforms/what-is-a-customer-data-platform-cdp/" target="_blank" title="customer data platform">customer data platform</a> (CDP) that aggregates and analyzes customer data to support personalized marketing and journey optimization.</li> <li><strong>Acquia Conversion Optimization:</strong> A <a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization">personalization</a> tool, developed in partnership with VWO, that adapts website experiences to improve conversion rates and reduce customer acquisition costs.</li> <li><strong>Acquia Campaign Studio:</strong> A multi-channel customer engagement platform enabling marketers to design, automate and execute personalized campaigns across digital channels.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Mon, 30 Mar 2026 11:27:16 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/acquia-engage-denver-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/acquia-engage-denver-2026/ digital marketing forrester forrester b2b summit customer loyalty customer experience ai marketing agentic ai personalization ai customer experience Forrester B2B Summit North America Phoenix 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 26, 2026</li> <li><strong>Ends:</strong> April 29, 2026</li> <li><strong>Location:</strong> Phoenix</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/forrester-b2b-summit-north-america-phoenix-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Forrester's annual B2B summit returns to Phoenix in April 2026, focusing on AI-driven go-to-market transformation for senior revenue leaders.</em></p> <p>Forrester B2B Summit North America 2026 runs April 26-29 at the <a rel="noopener" href="https://www.phoenixconventioncenter.com/?utm_source=cmswire.com" target="_blank" title="Phoenix Convention Center">Phoenix Convention Center</a>. The multi-day event centers on the transformation of go-to-market (GTM) strategies in the B2B sector, particularly in the context of AI-driven buyer autonomy.</p> <p>The summit offers research-backed insights, practical frameworks and expert guidance to help senior leaders align marketing, sales, product and customer success teams for measurable growth. Sessions, workshops and networking opportunities address challenges in GTM models, buyer engagement and organizational alignment.</p> <p>The event also includes specialized programs for young professionals, keynote presentations and peer networking experiences.</p> <h2>B2B Summit Phoenix 2026 Focus Areas</h2> <ul> <li><strong>GTM Transformation:</strong> Building unified GTM operating systems to align leadership and accelerate revenue transformation.</li> <li><strong>Buyer &amp; Customer Experience:</strong> Delivering digital experiences, authentic content and <a rel="noopener" href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" target="_blank" title="personalization">personalization</a> to drive buyer trust and preference.</li> <li><strong>Engagement &amp; Activation:</strong> Strategies and technologies to connect with disintermediated buyers and improve conversion rates.</li> <li><strong>Planning &amp; Measurement:</strong> Designing resilient plans and accountability models for AI-powered, buyer-driven markets.</li> <li><strong>Data &amp; Insights:</strong> Aligning data strategies to unlock buying group intelligence for smarter decisions.</li> <li><strong>Leadership &amp; Org:</strong> Leading workforce transformation for human and AI collaboration in GTM roles.</li> <li><strong>AI, Agents &amp; Automation:</strong> Making informed decisions on generative and <a rel="noopener" href="https://www.cmswire.com/customer-experience/agentic-ai-and-marketing-the-death-of-the-traditional-funnel/" target="_blank" title="agentic AI for marketing">agentic AI for marketing</a> to scale GTM workflows.</li> </ul> <h2>Who Should Attend B2B Summit 2026</h2> <p>The summit is designed for senior B2B revenue and marketing leaders across the following roles:</p> <ul> <li><strong>Marketing Leaders:</strong> Align teams on unified GTM strategy and activate campaigns that drive pipeline and preference.</li> <li><strong>Demand &amp; ABM Professionals:</strong> Engage buying groups and deliver revenue impact with AI-ready, measurable programs.</li> <li><strong>Customer Leaders:</strong> Deepen engagement, boost retention and turn insights into <a rel="noopener" href="https://www.cmswire.com/customer-experience/the-evolution-of-customer-loyalty-programs-in-an-always-on-world/" target="_blank" title="customer loyalty">customer loyalty</a> strategies that scale trust.</li> <li><strong>Product Teams:</strong> Differentiate with data and lead with insight that drives market impact and speed.</li> </ul> <h2>B2B Summit North America Sponsors&nbsp;</h2><ul> <li><strong>Adobe</strong> <em>(Title Sponsor)</em></li> <li><strong>Salesforce</strong> <em>(Platinum)</em></li> <li><strong>Optimizely</strong> <em>(Platinum)</em></li> <li><strong>Informa TechTarget</strong> <em>(Platinum)</em></li> <li><strong>Outreach</strong> <em>(Platinum)</em></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Mon, 30 Mar 2026 11:17:18 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/forrester-b2b-summit-north-america-phoenix-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/forrester-b2b-summit-north-america-phoenix-2026/ marketing automation Why Your AI Media Stack Is Leaking Revenue — And What Fixes It Event Details
  • Starts: April 22, 2026
  • Ends: April 22, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Fri, 27 Mar 2026 13:29:12 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260422-onemagnify-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260422-onemagnify-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260422-onemagnify-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260422-onemagnify-cw&utm_content=evt-cal/ customer experience cx automation cx egain egain solve ai agents agentic ai conversational ai ai customer experience eGain Solve London 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> May 6, 2026</li> <li><strong>Ends:</strong> May 7, 2026</li> <li><strong>Location:</strong> London</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/egain-solve-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Solve 2026 focuses on AI knowledge management and customer experience automation for enterprise leaders.</em></p> <p>Solve 2026 is a two-day conference dedicated to AI-powered knowledge management and <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> (CX) automation. The event runs May 6-7 at the <a rel="noopener" href="https://www.sofitel-london-heathrow.com/?utm_source=cmswire.com" target="_blank" title="Sofitel London Heathrow">Sofitel London Heathrow</a>.</p> <p>The conference features keynote speeches, product demonstrations, customer showcases and hands-on workshops. Presentations from Global 2000 companies highlight real-world AI strategies for improving customer service and operational efficiency.</p> <p>The event targets senior corporate leaders and technical professionals involved in AI-driven customer engagement and automation.</p> <h2>Solve 2026 Themes &amp; Focus Areas</h2> <ul> <li><strong>AI-Powered Knowledge Management:</strong> Strategies and frameworks for building trusted AI knowledge bases to drive CX automation.</li> <li><strong>Customer Experience Automation:</strong> Techniques to reduce service costs and improve customer and agent experiences using AI.</li> <li><strong>AI Knowledge Method:</strong> A prescriptive approach to preparing enterprise content for AI applications to maximize return on investment.</li> <li><strong><a rel="noopener" href="https://www.vktr.com/ai-technology/ai-agent-vs-agentic-ai-whats-the-difference-and-why-it-matters/" target="_blank" title="Agentic AI">Agentic AI</a> Solutions:</strong> Development and deployment of AI agents that execute assured actions and deliver automated customer journeys.</li> <li><strong>Developer Workshops:</strong> Practical sessions on application programming interfaces (APIs), software development kits (SDKs) and tools for building AI-powered customer service applications.</li> </ul> <h2>Who Should Attend Solve 2026</h2> <p>The event is designed for senior leaders and technical professionals across customer experience and enterprise technology functions:</p> <ul> <li><strong>Customer experience leaders</strong> seeking AI-powered knowledge management solutions</li> <li><strong>Enterprise IT leaders</strong> responsible for CX automation and AI implementations</li> <li><strong>Developers</strong> focused on <a rel="noopener" href="https://www.vktr.com/digital-experience/what-are-ai-agents-the-autonomous-software-changing-how-work-gets-done/" target="_blank" title="AI agent">AI agent</a> creation and integration</li> <li><strong>Business executives</strong> focused on AI return on investment and customer engagement strategies</li> </ul> <h2>Solve 2026 Sponsors</h2> <p><strong>No Data Available</strong></p> <h2>eGain's Current Products &amp; Platforms</h2> <ul> <li><strong>AI Knowledge Hub:</strong> A platform that, according to eGain, eliminates knowledge and content silos by unifying enterprise knowledge to guide users to trusted, compliant answers, supporting self-service and AI-driven CX automation.</li> <li><strong>AI Agent:</strong> A <a rel="noopener" href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" target="_blank" title="conversational AI">conversational AI</a> tool providing guidance for customers, contact center agents and employees, enabling personalized, compliant interactions across self-service and contact center channels.</li> <li><strong>Conversation Hub:</strong> A suite delivering personalized digital engagement across multiple customer touchpoints, including chat, email, call tracking, social media, cobrowsing and targeted offers.</li> <li><strong>Composer:</strong> A modular, full-stack developer platform for building AI-knowledge business applications, enabling customization and integration of AI-powered knowledge solutions.</li> <li><strong>AI Content Readiness Assessment:</strong> A service to evaluate the quality and readiness of organizational knowledge content for AI automation, identifying gaps that could affect AI performance and customer experience.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 25 Mar 2026 13:05:17 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/egain-solve-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/egain-solve-london-2026/ digital marketing ai customer experience ai marketing customer experience dam digital asset management content canto marketing Canto Content Innovation Summit 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 28, 2026</li> <li><strong>Ends:</strong> April 28, 2026</li> <li><strong>Location:</strong> Virtual</li> <li><strong>Geography:</strong> Online</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/canto-content-innovation-summit-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Canto's one-day virtual summit that brings together marketing, creative and technology professionals to advance content operations and AI integration.</em></p> <p>The Content Innovation Summit 2026 is a free-to-attend virtual event running April 28. The summit focuses on advancing digital content strategies and operations for marketing, creative and technology professionals worldwide.</p> <p>The event features keynote presentations, panel discussions, technology sessions and breakout sessions. Attendees can participate live or access sessions on demand via the ON24 platform, enabling global participation without physical attendance.</p> <h2>Content Innovation Summit 2026 Themes</h2> <ul> <li><strong>Scaling content operations:</strong> Building systems and processes to increase speed and maintain quality in content production.</li> <li><strong>Human-centered storytelling:</strong> Creating bold, authentic stories that resonate and drive audience engagement.</li> <li><strong>Technology integration:</strong> Utilizing AI, automation and integrated platforms to transform content workflows into intelligent systems.</li> <li><strong>Content ecosystem management:</strong> Developing connected content systems to support multichannel distribution and meet rising <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> expectations.</li> </ul> <h2>Who Should Attend the Content Innovation Summit 2026</h2> <p>The summit is designed for professionals across marketing, creative and technology disciplines, including:</p> <ul> <li><strong>Marketers</strong> seeking to master smarter content operations and scale with efficiency</li> <li><strong>Creatives</strong> aiming to develop authentic storytelling that connects with audiences</li> <li><strong>Technology leaders</strong> looking to leverage AI to future-proof content stacks and drive innovation&nbsp;</li></ul><h2>Canto's Current Products &amp; Platforms</h2> <ul> <li><strong>Canto DAM:</strong> A centralized <a rel="noopener" href="https://www.cmswire.com/digital-asset-management/examining-19-enterprise-digital-asset-management-solutions/" target="_blank" title="digital asset management system">digital asset management system</a> that organizes, finds and shares digital assets, serving as a single source of truth for an organization's content lifecycle.</li> <li><strong>Canto DAM for Products:</strong> Connects product information with digital assets, asserting data integrity across all platforms and channels.</li> <li><strong>Approval Hub:</strong> Streamlines the review and approval process for digital content, enabling faster collaboration and reducing time to market.</li> <li><strong>AI Library Assistant:</strong> Uses artificial intelligence to help users manage and organize digital assets, improving content discoverability and workflow efficiency.</li> <li><strong>AI Visual Search:</strong> Uses AI-powered search technology to find digital assets by analyzing visual content rather than relying solely on metadata.</li> <li><strong>Brand Studio:</strong> Provides brand management tools to help teams maintain brand consistency and control over digital assets and content.</li> <li><strong>Media Publisher:</strong> Facilitates distribution and sharing of digital content across multiple channels to expand content reach.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 25 Mar 2026 10:21:36 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/canto-content-innovation-summit-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/canto-content-innovation-summit-2026/ ai technology customer experience cx strategy webinar cmswire ttec vktr ai AI Adoption Roadmap: The Tech Traps Nobody is Talking About Event Details
  • Starts: April 16, 2026
  • Ends: April 16, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Mon, 23 Mar 2026 09:25:59 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260416-ttec-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260416-ttec-cw&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260416-ttec-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260416-ttec-cw&utm_content=evt-cal/ customer experience lavacon lavacon content strategy conference content strategy LavaCon Content Strategy Conference Charlotte 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> October 25, 2026</li> <li><strong>Ends:</strong> October 28, 2026</li> <li><strong>Location:</strong> Charlotte, NC</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/lavacon-content-strategy-conference-charlotte-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>LavaCon Content Strategy Conference 2026 brings together content strategy and technical communication professionals in Charlotte for four days of sessions, workshops and AI-focused programming.</em></p> <p>The LavaCon Content Strategy Conference runs Oct. 25–28 at the <a rel="noopener" href="https://charlotteconventionctr.com/?utm_source=cmswire.com" target="_blank" title="Charlotte Convention Center ">Charlotte Convention Center</a> in Charlotte, NC. The event focuses on content strategy, content operations and technical communication management, drawing professionals who share best practices for planning and managing enterprise content initiatives.</p> <p>The conference features more than 70 sessions and hands-on workshops, including a dedicated artificial intelligence (AI) track examining practical applications of AI in content workflows. Organizers say the event is designed to help organizations improve <a rel="noopener" href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" target="_blank" title="customer experience">customer experience</a> and generate revenue through more effective content management.</p> <h2>LavaCon Content Strategy Conference 2026 Focus Areas</h2> <ul> <li><strong>Content Strategy:</strong> Planning and managing content initiatives to align with organizational goals and improve customer experience.</li> <li><strong>Content Operations:</strong> Implementing and managing enterprise content projects to reduce costs and increase revenue.</li> <li><strong>Technical Communication Management:</strong> Overseeing documentation and communication processes to ensure quality and effectiveness.</li> <li><strong>AI in Content Management:</strong> Exploring how companies use AI beyond proof of concept to optimize content workflows without reducing staff.</li> <li><strong>Customer Experience Improvement:</strong> Using content strategically to enhance customer engagement and satisfaction.</li> </ul> <h2>Who Should Attend LavaCon Content Strategy Conference 2026</h2> <p>The conference targets mid-to-senior content and communication professionals across enterprise organizations, including:</p> <ul> <li><strong>Content Strategists:</strong> Professionals responsible for planning and managing content strategies within organizations.</li> <li><strong>Documentation Managers:</strong> Individuals overseeing technical communication and documentation teams.</li> <li><strong>Content Operations Managers:</strong> Professionals focused on implementing and managing enterprise content initiatives.</li> <li><strong>TechComm Managers:</strong> Managers involved in technical communication and content management.</li> <li><strong>Senior Corporate Leaders:</strong> Executives focused on reducing costs, generating revenue and improving customer experience through better content.</li> </ul> <h2>LavaCon Content Strategy Conference 2026 Sponsors</h2> <p>The following is a partial list of notable sponsors associated with the event:</p> <ul> <li><a rel="noopener" href="https://business.adobe.com/products/experience-manager/guides/aem-guides.html?utm_source=cmswire.com" target="_blank">Adobe</a> — Exclusive Diamond Sponsor</li> <li><a rel="noopener" href="https://www.madcapsoftware.com/?utm_source=cmswire.com" target="_blank">MadCap Software</a> — Sapphire Sponsor</li> <li><a rel="noopener" href="https://heretto.com/?utm_source=cmswire.com" target="_blank">Heretto</a> — Sapphire Sponsor</li> <li><a rel="noopener" href="https://www.fluidtopics.com/?utm_source=cmswire.com" target="_blank">Fluid Topics</a> — Platinum Sponsor</li> <li><a rel="noopener" href="https://www.rws.com/?utm_source=cmswire.com" target="_blank">RWS</a> — Gold Sponsor</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 19 Mar 2026 11:51:29 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/lavacon-content-strategy-conference-charlotte-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/lavacon-content-strategy-conference-charlotte-2026/ search searchstax solutions cms cx webinar cmswire intent third party ai The State of Enterprise Site Search: From Basic Utility to Strategic Advantage Event Details
  • Starts: April 14, 2026
  • Ends: April 14, 2026
  • Location: Online
  • Geography: Online
  • Info/Registration: CLICK HERE

Event Description

]]> Wed, 18 Mar 2026 14:08:32 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/wb-260414-searchstax-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260414-searchstax-cw.&utm_content=evt-cal/&utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/wb-260414-searchstax-cw.html?utm_source=&utm_medium=web&utm_campaign=wb-260414-searchstax-cw.&utm_content=evt-cal/ digital marketing gartner marketing gartner marketing symposium xpo cmo Gartner Marketing Symposium/Xpo London 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> May 11, 2026</li> <li><strong>Ends:</strong> May 12, 2026</li> <li><strong>Location:</strong> London</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/gartner-marketing-symposium-xpo-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>A two-day London conference for CMO and marketing leaders, focused on AI, growth strategy and customer experience.</em></p> <p>The Gartner Marketing Symposium/Xpo London 2026 runs May 11-12 at the <a rel="noopener" href="https://www.intercontinental.com/london?utm_source=cmswire.com" target="_blank" title="InterContinental London – The O2">InterContinental London – The O2</a> in London. The event brings together chief marketing officers and senior marketing leaders for data-driven sessions, workshops and networking focused on key marketing priorities.</p> <p>The program covers <a href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" title="customer experience">customer experience</a>, marketing technology, analytics, data management and growth strategies. A dedicated CMO Circle Program gives chief marketing officers a structured forum to exchange ideas and validate strategies with peers.</p> <h2>Gartner Marketing Symposium/Xpo 2026 Focus Areas</h2> <ul> <li><strong>Brand Strategy &amp; Activation</strong> — how CMOs activate brand to drive innovation and business performance</li> <li><strong>CMO Leadership &amp; Collaboration</strong> — reshaping the CMO role as a strategic growth driver and expanding executive influence</li> <li><strong>Customer Experience &amp; Understanding</strong> — adapting to new channels and AI to improve customer engagement and loyalty</li> <li><strong>Demand Generation &amp; Sales Alignment</strong> — integrating marketing and sales using AI to accelerate lead generation and conversion</li> <li><strong>Marketing &amp; Growth Strategies</strong> — evolving marketing efficiency and organizational structures for long-term agility</li> </ul> <h2>Who Should Attend Gartner Marketing Symposium/Xpo 2026</h2> <p>The event is designed for senior marketing executives and specialists across several disciplines:</p> <ul> <li><strong>Chief Marketing Officers (CMOs)</strong> — senior executives responsible for overall marketing strategy and leadership</li> <li><strong>Marketing Leaders</strong> — professionals leading marketing teams and initiatives</li> <li><strong>Marketing Technology Leaders</strong> — specialists focused on <a href="https://www.cmswire.com/digital-marketing/top-10-ai-marketing-analytics-tools/" title="marketing analytics">marketing analytics</a> and technology</li> <li><strong>Customer Experience Strategists</strong> — professionals focused on customer engagement and experience</li> <li><strong>Demand Generation Professionals</strong> — those responsible for aligning marketing and sales to drive revenue growth</li> </ul> <h2>Gartner Marketing Symposium/Xpo2026 Sponsors</h2> <p>Sponsorship levels were not specified; notable past and/or present sponsors include:</p> <ul> <li><a rel="noopener" href="https://www.aprimo.com/?utm_source=cmswire.com" target="_blank">Aprimo</a></li> <li><a rel="noopener" href="https://www.optimizely.com?utm_source=cmswire.com" target="_blank">Optimizely</a></li> <li><a rel="noopener" href="https://www.braze.com?utm_source=cmswire.com" target="_blank">Braze</a></li> <li><a rel="noopener" href="https://www.demandbase.com/?utm_source=cmswire.com" target="_blank">Demandbase</a></li> <li><a rel="noopener" href="https://www.atlassian.com?utm_source=cmswire.com" target="_blank">Atlassian</a></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Mon, 16 Mar 2026 12:46:12 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/gartner-marketing-symposium-xpo-london-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/gartner-marketing-symposium-xpo-london-2026/ digital workplace PegaWorld Las Vegas 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> June 7, 2026</li> <li><strong>Ends:</strong> June 10, 2026</li> <li><strong>Location:</strong> Las Vegas</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/pegaworld-las-vegas-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>PegaWorld 2026 runs three days in Las Vegas, spotlighting AI-driven enterprise transformation and legacy modernization for senior technology and business leaders.</em></p> <p>PegaWorld 2026 runs June 7–9 in Las Vegas at the <a rel="noopener" href="https://www.mandalaybay.com/convention-center?utm_source=reworked.co" target="_blank" title="Mandalay Bay Convention Center">Mandalay Bay Convention Center</a>. The three-day event, hosted by Pegasystems (Pega), centers on AI-driven enterprise solutions and digital transformation strategies.</p> <p>The event features keynote presentations, hands-on sessions and over 200 product demos, with a focus on <a href="https://www.reworked.co/digital-workplace/your-ai-workflows-will-outlast-the-leaders-who-approved-them/" title="workflow automation">workflow automation</a>, legacy system modernization and AI-powered customer engagement. Real-world use cases and success stories are also on the agenda.</p> <p>PegaWorld draws enterprise IT leaders, business executives and technology professionals looking to modernize operations and improve <a href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" title="customer experiences">customer experiences</a> through AI.</p> <h2>PegaWorld 2026 Focus Areas</h2> <ul> <li><strong>AI-driven enterprise transformation:</strong> Automating workflows and personalizing customer experiences with AI</li> <li><strong>Legacy modernization:</strong> Updating and integrating legacy systems within modern IT infrastructures</li> <li><strong>Agentic AI &amp; Blueprint technology:</strong> Demonstrations of Pega's latest <a href="https://www.reworked.co/digital-workplace/the-focus-of-ai-innovation-should-be-on-better-outcomes/" title="AI innovations">AI innovations</a> and practical applications</li> <li><strong>Customer engagement:</strong> Enhancing 1:1 customer interactions using AI-powered techniques</li> <li><strong>Hands-on demos:</strong> Access to over 200 demos and live product environments</li> <li><strong>Networking &amp; expert access:</strong> Connecting with industry leaders, peers and Pega experts</li> </ul> <h2>Who Should Attend PegaWorld 2026</h2> <p>The event is designed for senior enterprise technology and business decision-makers, including:</p> <ul> <li><strong>Enterprise IT leaders</strong> responsible for digital transformation and AI integration</li> <li><strong>Business executives</strong> seeking AI-driven enterprise solutions</li> <li><strong>Technology professionals</strong> focused on legacy modernization and workflow automation</li> <li><strong>Product managers &amp; marketing leaders</strong> interested in <a href="https://www.cmswire.com/customer-experience/agentic-cx-and-marketing-the-future-of-customer-journeys/" title="AI-powered customer engagement">AI-powered customer engagement</a></li> </ul> <h2>PegaWorld 2026 Sponsors</h2> <p>The following is a partial list of notable sponsors, based on available data:</p> <ul> <li><strong>Accenture</strong> (Diamond)</li> <li><strong>EY</strong> (Diamond)</li> <li><strong>Capgemini</strong> (Platinum)</li> <li><strong>Infosys</strong> (Platinum)</li> <li><strong>Tata Consultancy Services</strong> (Gold)</li> </ul> <h2>Pega's Current Products &amp; Platforms</h2> <ul> <li><strong>Pega Platform:</strong> An AI-powered enterprise platform for automating workflows, personalizing customer experiences and modernizing legacy systems</li> <li><strong>Pega Blueprint:</strong> A workflow design tool for transforming ideas into functional enterprise applications, with reduced rework</li> <li><strong>Pega Customer Engagement Blueprint:</strong> A <a href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" title="customer experience">customer experience</a> design solution that automates personalized 1:1 customer journeys and marketing strategies</li> <li><strong>Personalize Engagement Solution:</strong> An AI-driven solution for tailoring customer interactions across channels</li> <li><strong>Automate Customer Service Solution:</strong> A solution for automating customer service processes to improve efficiency and satisfaction</li> <li><strong>Streamline Operations Solution:</strong> A solution for optimizing and automating operational workflows to improve business process agility</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 06 Mar 2026 12:47:49 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/pegaworld-las-vegas-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/pegaworld-las-vegas-2026/ customer experience braze customer engagement agentic ai personalization marketing ai Grow with Braze San Francisco 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 14, 2026</li> <li><strong>Ends:</strong> April 14, 2026</li> <li><strong>Location:</strong> San Francisco</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/grow-with-braze-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>A one-day Braze event that brings together Bay Area marketing and growth professionals.</em></p> <p>Grow with Braze San Francisco 2026 is a single-day conference focused on customer engagement and growth, scheduled for April 14 at the <span><a rel="noopener" href="https://terrasf.com/?utm_source=cmswire.com" target="_blank" title="Terra Gallery &amp; Event Venue">Terra Gallery &amp; Event Venue</a></span>. The event targets marketing leaders and practitioners from Bay Area technology companies, offering sessions on AI-driven <a href="https://www.cmswire.com/customer-experience/mastering-personalized-customer-experience-for-growth/" title="personalization">personalization</a>, adaptive customer engagement strategies and responsible innovation.</p> <p>Attendees can expect discussions on how artificial intelligence (AI) is reshaping personalized <a href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" title="customer experience">customer experience</a>, as well as opportunities to network and exchange strategies with peers across marketing, growth, lifecycle, customer relationship management (CRM) and data disciplines.</p> <h2>Grow with Braze San Francisco 2026 Focus Areas</h2> <ul> <li><strong>AI Decisioning in Customer Engagement:</strong> How AI transforms personalized experiences at scale.</li> <li><strong>Dynamic Customer Engagement:</strong> Moving beyond static segmentation to real-time, adaptive strategies.</li> <li><strong>Balancing Innovation &amp; Human Judgment:</strong> Building trust and driving impact through responsible innovation.</li> </ul> <h2>Who Should Attend Grow with Braze San Francisco 2026</h2> <p>The event is designed for senior and practitioner-level professionals working in customer engagement and growth at Bay Area tech companies, including:</p> <ul> <li>Marketing leaders and practitioners from Bay Area technology companies</li> <li>Professionals in marketing, growth, lifecycle, CRM and data roles&nbsp;</li></ul><h2>Braze's Current Products &amp; Platforms</h2> <ul> <li><strong>Braze Data Platform:</strong> Unifies and activates customer data in real time to support AI-driven engagement without heavy reliance on technical teams.</li> <li><strong>BrazeAI™:</strong> Integrates predictive, generative and <a href="https://www.cmswire.com/customer-experience/agentic-cx-and-marketing-the-future-of-customer-journeys/" title="agentic AI">agentic AI</a> to enable faster, more personalized customer engagement across all touchpoints.</li> <li><strong>BrazeAI Decisioning Studio™:</strong> Provides AI-powered decisioning to optimize key performance indicators through 1:1 personalization and adaptive interaction strategies.</li> <li><strong>Cross-Channel Messaging:</strong> Consolidates messaging across email, SMS, mobile app, web, WhatsApp, LINE and more into a single platform.</li> <li><strong>Journey Orchestration:</strong> Allows brands to design and automate personalized <a href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" title="customer journeys">customer journeys</a> across channels with contextually relevant messaging.</li> <li><strong>Reporting &amp; Analytics:</strong> Offers campaign performance and customer engagement insights to support data-driven marketing decisions.</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Fri, 06 Mar 2026 11:38:23 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/grow-with-braze-san-francisco-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/grow-with-braze-san-francisco-2026/ digital experience international journalism festival media journalism International Journalism Festival Perugia 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> April 15, 2026</li> <li><strong>Ends:</strong> April 18, 2026</li> <li><strong>Location:</strong> Perugia, Italy</li> <li><strong>Geography:</strong> EMEA</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/international-journalism-festival-perugia-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Europe's largest annual media event returns to Perugia for its 20th edition, free and open to all.</em></p> <p>The International Journalism Festival runs April 15–18, 2026, in Perugia, Italy, across <a rel="noopener" href="https://www.journalismfestival.com/?utm_source=cmswire.com" target="_blank" title="multiple historic venues in Perugia's town centre">multiple historic venues in Perugia's town centre</a>. Now in its 20th edition, the festival is described as the largest annual media event in Europe and draws a global audience of journalists, media professionals and institutional stakeholders.</p> <p>All sessions are free to attend. The programme spans workshops, panel sessions and side events focused on journalism's role in democracy, governance and sustainable media.</p> <h2>Journalism Festival Perugia 2026: Focus Areas</h2> <p>The 2026 programme addresses five key themes:</p> <ul> <li><strong>Media sustainability &amp; funding:</strong> Challenges and emerging models for independent journalism viability</li> <li><strong>Misinformation &amp; disinformation:</strong> Journalistic techniques and responses to combat false information</li> <li><strong>AI &amp; journalism:</strong> The impact of AI on newsrooms and accountability reporting</li> <li><strong>Investigative journalism:</strong> Tools and cross-border collaborations for exposing wrongdoing</li> <li><strong>Media &amp; democracy:</strong> Journalism's role in fostering democratic processes and governance</li> </ul> <h2>Who Should Attend Journalism Festival Perugia</h2> <p>The festival draws a broad range of media and civic stakeholders, including:</p> <ul> <li>Journalists and media professionals seeking learning and networking opportunities</li> <li>Investigative journalists focused on global media development and accountability</li> <li>Media leaders interested in democratic processes and governance</li> <li>Content creators and digital media innovators</li> <li>Philanthropic and institutional partners supporting journalism</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Thu, 05 Mar 2026 13:14:01 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/international-journalism-festival-perugia-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/international-journalism-festival-perugia-2026/ customer experience cx summit forrester forrester cx summit apac customer service chatbots ai customer service conversational ai customer journey mapping marketing Forrester CX Summit APAC Sydney 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> August 24, 2026</li> <li><strong>Ends:</strong> August 25, 2026</li> <li><strong>Location:</strong> Sydney</li> <li><strong>Geography:</strong> APAC</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/forrester-cx-summit-apac-sydney-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>A one-day CX conference for customer experience, digital and marketing leaders.</em></p> <p>Forrester CX Summit APAC 2026 runs August 25 in Sydney. The single-day event gathers <a href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" title="customer experience">customer experience</a> (CX) professionals, digital leaders and business-to-consumer (B2C) marketers to explore strategies and tools for improving customer experience in a technology-driven market.</p> <p>The event draws on Forrester's research and claims to offer insights without vendor bias. Special programs, including the Executive Leadership Exchange and Forrester Women's Leadership Program, aim to support leadership development alongside the main conference agenda.</p> <h2>CX Summit APAC 2026 Focus Areas</h2> <ul> <li><strong>Total Experience:</strong> Connecting brand and customer experiences to drive revenue growth and business impact.</li> <li><strong>Digital Experience Measurement:</strong> Techniques and tools to assess and improve customer interactions digitally.</li> <li><strong>AI in CX:</strong> Leveraging artificial intelligence (AI) to enhance customer acquisition and engagement.</li> <li><strong>Trust Building:</strong> Strategies to earn and maintain consumer trust in a fragmented market.</li> <li><strong>Design Innovation:</strong> Applying innovative design principles to elevate customer experience strategies.</li> </ul> <h2>Who Should Attend CX Summit APAC 2026</h2> <p>The event targets senior practitioners and leaders responsible for customer experience strategy and digital growth. Key personas include:</p> <ul> <li><strong>CX Professionals:</strong> Focused on customer retention strategies and demonstrating business impact through experience design.</li> <li><strong>Digital Leaders:</strong> Seeking to apply AI and emerging technologies to improve acquisition and engagement metrics, including <a href="https://www.cmswire.com/digital-experience/why-conversational-ai-is-so-much-more-than-a-chatbot/" title="conversational AI">conversational AI</a> and <a href="https://www.cmswire.com/contact-center/the-contact-centers-new-mvp-ai-chatbots-that-know-when-to-escalate/" title="customer service chatbots">customer service chatbots</a>.</li> <li><strong>B2C Marketers:</strong> Looking to align team strategies with brand promise and surface actionable consumer insights through <a href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" title="customer journey mapping">customer journey mapping</a>.</li> </ul> <h2>Forrester CX Summit 2026 Sponsors&nbsp;</h2><ul> <li><a rel="noopener" href="https://cresta.com/?utm_source=cmswire.com" target="_blank">Cresta</a> — Gold</li> <li><a rel="noopener" href="https://www.optimizely.com/?utm_source=cmswire.com" target="_blank">Optimizely</a> — Gold</li> <li><a rel="noopener" href="https://www.theydo.com/?utm_source=cmswire.com" target="_blank">TheyDo</a> — Gold</li> <li><a rel="noopener" href="https://www.cemantica.com/?utm_source=cmswire.com" target="_blank">Cemantica</a> — Silver</li> <li><a rel="noopener" href="https://www.papirfly.com/?utm_source=cmswire.com" target="_blank">Papirfly</a> — Silver</li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 04 Mar 2026 12:56:24 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/forrester-cx-summit-apac-sydney-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/forrester-cx-summit-apac-sydney-2026/ customer experience cx frost and sullivan frost and sullivan customer experience customer journey contact center Frost & Sullivan Customer Experience Orlando 2026 <h3>Event Details</h3> <ul> <li><strong>Starts:</strong> July 13, 2026</li> <li><strong>Ends:</strong> July 15, 2026</li> <li><strong>Location:</strong> Orlando, Fla.</li> <li><strong>Geography:</strong> North America</li> <li><strong>Info/Registration:</strong> <a href="https://www.cmswire.com/events/conference/frost-sullivan-customer-experience-orlando-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed">CLICK HERE</a> </ul> <h3>Event Description</h3> <p><p><em>Frost &amp; Sullivan brings senior CX leaders to Orlando for three days of strategy, technology and collaboration.</em></p> <p>Frost &amp; Sullivan Customer Experience Orlando 2026 runs July 13-15 at <a rel="noopener" href="https://www.loewshotels.com/sapphire-falls-resort" target="_blank" title="Loews Sapphire Falls Resort">Loews Sapphire Falls Resort</a> in Orlando, Fla. The multi-day executive event is designed to equip senior <a href="https://www.cmswire.com/customer-experience/what-is-customer-experience-cx-a-comprehensive-guide/" title="customer experience">customer experience</a> (CX) leaders with tools, insights and peer relationships to execute effective CX strategies.</p> <p>The event focuses on improving customer satisfaction, reducing churn and increasing revenue through strategic innovation and cross-organizational collaboration. It features interactive discussions, expert speakers and sessions addressing challenges in CX measurement, technology adoption and <a href="https://www.cmswire.com/customer-experience/customer-journey-mapping-a-how-to-guide/" title="customer journey">customer journey</a> design.</p> <h2>Frost &amp; Sullivan Customer Experience Orlando 2026 Focus Areas</h2> <ul> <li><strong>Designing the Connected Customer Journey:</strong> Strategies to create integrated customer experiences across channels.</li> <li><strong>From Metrics to Momentum:</strong> Leveraging CX measurement data to drive actionable business results.</li> <li><strong>Elevating Agent Experience &amp; Effectiveness:</strong> Enhancing employee engagement to improve customer interactions.</li> <li><strong>Innovations in CX Technology:</strong> Exploring AI and automation to improve customer service and operational efficiency.</li> </ul> <h2>Who Should Attend Frost &amp; Sullivan Customer Experience Orlando 2026</h2> <p>The event targets senior leaders and practitioners responsible for CX strategy and operations, including:</p> <ul> <li>Customer experience executives focused on improving satisfaction and reducing churn</li> <li>Senior corporate leaders responsible for CX strategy</li> <li><a href="https://www.cmswire.com/customer-experience/what-is-a-contact-center-omnichannel-customer-experience-redefined/" title="Contact center">Contact center</a> leaders focused on innovation and operational excellence</li> <li>CX technology decision-makers and strategists</li> </ul> <h2>Frost &amp; Sullivan Customer Experience Orlando 2026 Sponsors</h2> <p>Notable past sponsors of the event include:</p> <ul> <li><a rel="noopener" href="https://datamark.net/?utm_source=cmswire.com" target="_blank">Datamark</a></li> <li><a rel="noopener" href="http://www.modusagency.com?utm_source=cmswire.com" target="_blank">Modus</a></li> <li><a rel="noopener" href="http://www.customerleadershipcouncil.com?utm_source=cmswire.com" target="_blank">Customer Engagement Leadership Council</a></li> <li><a rel="noopener" href="http://www.gilcouncil.com/?utm_source=cmswire.com" target="_blank">Growth Innovation Leadership Council</a></li> </ul></p> <div> <a href="https://bit.ly/bDalWI" title="Add your event..."><img src="https://www.cmswire.com/Areas/Public/Content/images/ico_add-event-40x40.gif" alt=" " /></a> <a href="https://bit.ly/bDalWI">Add your event to the calendar</a> </div> Wed, 04 Mar 2026 12:16:10 -0500 editors@cmswire.com (Editor) https://www.cmswire.com/events/conference/frost-sullivan-customer-experience-orlando-2026/?utm_source=cmswire.com&utm_medium=rss&utm_campaign=cm&utm_content=event-cal-rss-feed https://www.cmswire.com/events/conference/frost-sullivan-customer-experience-orlando-2026/