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<title><![CDATA[CTL]]></title>
<link><![CDATA[http://ctl.helpserve.com/]]></link>
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<title><![CDATA[Mitac M650 Display Troubleshooting]]></title>
<link><![CDATA[http://ctl.helpserve.com/index.php?/Knowledgebase/Article/View/303]]></link>
<guid isPermaLink="false"><![CDATA[11b9842e0a271ff252c1903e7132cd68]]></guid>
<pubDate><![CDATA[Thu, 29 Nov 2012 11:58:01 -0800]]></pubDate>
<dc:creator />
<description><![CDATA[Mitac AIO M650 Display - Troubleshooting
Moments after powering on my AIO There is no picture on the display.
This can be caused by a few problems, These are the steps to check towards a diagnosis going from
the easily&nbsp;accessible&nbsp;parts down t...]]></description>
<content:encoded><![CDATA[<h2>Mitac AIO M650 Display - Troubleshooting</h2>
<h3>Moments after powering on my AIO There is no picture on the display.</h3>
<p>This can be caused by a few problems, These are the steps to check towards a diagnosis going from</p>
<p>the easily&nbsp;accessible&nbsp;parts down to pulling the unit completely apart down to the LED Panel.</p>
<br /> <ol>
<li>
<p>The motherboard has not been flashed to use the LVDS connection over DVI</p>
</li>
<li>
<p>The motherboard is flashed but has failed to produce a signal&nbsp;</p>
</li>
<li>
<p>The LVDS cable is faulty and needs to be replaced</p>
</li>
<li>
<p>The Power inverter has failed and needs replacement</p>
</li>
<li>
<p>The display panel itself has failed (Usually the back light or lines</p>
<p>&nbsp;</p>
</li>
</ol><ol> </ol> 
<hr />
<h3>Symptoms when booting up your AIO and what part they point to</h3>
Backlight: &nbsp;When you see the backlight initiate, but don't see any <br />picture on screen then that usually points towards either
<p>Motherboard being flashed<br />Motherboard Not flashed and has a faulty LVDS port<br />LVDS cable is frayed and can no longer carry a proper signal&nbsp;</p>
<p>Backlight pt2: when you see NO&nbsp;initialization&nbsp;from the backlight but you can see a feint image <br />of your Bios/Login screen then that points towards</p>
<p>Power inverter board has failed<br />Panel Backlight has failed</p>
<p>&nbsp;</p>
<hr />
<small>Keywords: AIO DISPLAY FAILURE</small>]]></content:encoded>
</item>
<item>
<title><![CDATA[Drivers for CTL Vista GS systems]]></title>
<link><![CDATA[http://ctl.helpserve.com/index.php?/Knowledgebase/Article/View/227]]></link>
<guid isPermaLink="false"><![CDATA[705f2172834666788607efbfca35afb3]]></guid>
<pubDate><![CDATA[Wed, 05 Oct 2011 12:02:36 -0700]]></pubDate>
<dc:creator />
<description><![CDATA[Additional motherboard drivers for CTL Vista GS machines can be found here:
&nbsp;https://ctl.box.net/shared/mlqvvza3ar#/shared/mlqvvza3ar/[object Object]/91154968]]></description>
<content:encoded><![CDATA[<p>Additional motherboard drivers for CTL Vista GS machines can be found here:</p>
<p>&nbsp;<a href="https://ctl.box.net/shared/mlqvvza3ar#/shared/mlqvvza3ar/[object Object]/91154968">https://ctl.box.net/shared/mlqvvza3ar#/shared/mlqvvza3ar/[object Object]/91154968</a></p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Microsoft Windows Licensing Guide for Donated PC's- Request for r...]]></title>
<link><![CDATA[http://ctl.helpserve.com/index.php?/Knowledgebase/Article/View/224]]></link>
<guid isPermaLink="false"><![CDATA[13fe9d84310e77f13a6d184dbf1232f3]]></guid>
<pubDate><![CDATA[Wed, 05 Oct 2011 11:16:09 -0700]]></pubDate>
<dc:creator />
<description><![CDATA[CTL will generally NOT provide recovery media for donated or refurbished PC's. &nbsp;CTL will provide restore media for PC's sold directly by CTL, or through CTL's retail and reseller partners. &nbsp;CTL will require proof of purchase for support and warr...]]></description>
<content:encoded><![CDATA[<span style="text-decoration: underline;"><strong>CTL will generally NOT provide recovery media for donated or refurbished PC's. </strong></span>&nbsp;CTL will provide restore media for PC's sold directly by CTL, or through CTL's retail and reseller partners. &nbsp;<span style="text-decoration: underline;"><strong>CTL will require proof of purchase for support and warranty requests.</strong></span> &nbsp;There are options for donated and or refurbished PC's through Microsoft. &nbsp;Enclosed is Microsoft's refurbished PC licesning guide. &nbsp;]]></content:encoded>
</item>
<item>
<title><![CDATA[Slow system Response with Windows 2008 R2]]></title>
<link><![CDATA[http://ctl.helpserve.com/index.php?/Knowledgebase/Article/View/206]]></link>
<guid isPermaLink="false"><![CDATA[7eabe3a1649ffa2b3ff8c02ebfd5659f]]></guid>
<pubDate><![CDATA[Thu, 29 Sep 2011 10:51:27 -0700]]></pubDate>
<dc:creator />
<description><![CDATA[Slow system response with Windows Server 2008 R2 and Windows 7
This fix applies to the following Intel server boards:
S3420GP, S5500BC, S5500HCV, S5500WB, S5520HC, S5520UR, S5520SC, and SC5650SCWS.
Description of issue:
Server responds slowly after Window...]]></description>
<content:encoded><![CDATA[<p><strong><span style="text-decoration: underline;">Slow system response with Windows Server 2008 R2 and Windows 7</span></strong></p>
<p>This fix applies to the following Intel server boards:</p>
<p>S3420GP, S5500BC, S5500HCV, S5500WB, S5520HC, S5520UR, S5520SC, and SC5650SCWS.</p>
<p><strong><span style="text-decoration: underline;">Description of issue:</span></strong></p>
<p>Server responds slowly after Windows Server 2008 R2 or Windows 7 is installed.&nbsp; If the operating system installation will not complete, skip to step 3.</p>
<ul>
<li>System login is very slow</li>
<li>Keyboard and mouse are slow to respond</li>
<li>Task manager shows high CPU usage</li>
</ul>
<p>The DPC (Deferred Procedure Calls) rate increases until the system slows and is not usable.</p>
<p><strong><span style="text-decoration: underline;">Fix:</span></strong></p>
<ol>
<li>Update the system BIOS to the latest version.&nbsp; </li>
<li>Change the PCI AER Support setting in BIOS to Disable before installing the operating system.&nbsp; This setting is found in BIOS &gt; Advanced &gt; PCI Configuration.</li>
<li>Connect the network ports to a network, switch, or connect both end of the network cable to different ports on the same system before the operating system loads the embedded NIC driver.</li>
<li>Once the operating system install completes, download the latest network drivers.</li>
</ol>]]></content:encoded>
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