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	<description>A hub where Call Center Professionals commune to learn about the industry.</description>
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		<title>AHEADPro: Helping Professionals Achieve their Career Goals</title>
		<link>http://callcenterblurbs.com/aheadpro-helping-professionals-achieve-their-career-goals/</link>
		<comments>http://callcenterblurbs.com/aheadpro-helping-professionals-achieve-their-career-goals/#comments</comments>
		<pubDate>Wed, 25 May 2011 15:27:53 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=666</guid>
		<description><![CDATA[It&#8217;s been close to 3 years since I last stepped into a call center as an employee, but I still hear the same stories from past colleagues. Recruitment personnel are pressured to get quality staff while trainers are usually pushed to their limits to make sure newly recruits are ready ...]]></description>
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		<title>Call Center Blurbs Carnival: 7th Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-7th-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-7th-edition/#comments</comments>
		<pubDate>Mon, 19 Apr 2010 01:37:00 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Carnival]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Blog Carnival]]></category>
		<category><![CDATA[Call Center Blurbs Carnival]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=643</guid>
		<description><![CDATA[Welcome to the April 19, 2010 edition of the Call Center Blurbs carnival. ]]></description>
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		<title>TELETALK: Learn English Online</title>
		<link>http://callcenterblurbs.com/teletalk-learn-english-online/</link>
		<comments>http://callcenterblurbs.com/teletalk-learn-english-online/#comments</comments>
		<pubDate>Sun, 18 Apr 2010 09:35:06 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Bridgecomm]]></category>
		<category><![CDATA[Call Center English]]></category>
		<category><![CDATA[Learn English]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Teletalk]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=649</guid>
		<description><![CDATA[With the BPO industry still thriving within the Philippines, one challenge still exists - teaching and learning the English language. Recruitment sift through thousands of applications daily yet only a few get accepted. Introducing teleTALK, the country's foremost Computer Based English Training Program.
]]></description>
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		<title>Call Center Webinars: Handle Non-English Calls, Efficiency, Workforce</title>
		<link>http://callcenterblurbs.com/call-center-webinars-nonenglish-calls/</link>
		<comments>http://callcenterblurbs.com/call-center-webinars-nonenglish-calls/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 18:22:01 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Quality Assurance]]></category>
		<category><![CDATA[Webinars]]></category>
		<category><![CDATA[Call Center Efficiency]]></category>
		<category><![CDATA[Call Center Webinars]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Interaction]]></category>
		<category><![CDATA[Non-English Calls]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Workforce Scheduling]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=635</guid>
		<description><![CDATA[Here are some upcoming call center webinars this month and the next.  Happy learning! How to Handle Non-English Calls and Increasing Efficiency, Social Media - How your Contact Center will be Affected, The Interaction is the Experience and more!]]></description>
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		<title>Call Center Blurbs Carnival: 6th Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-6th-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-6th-edition/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 17:08:19 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Carnival]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Call Center Blurbs Carnival]]></category>
		<category><![CDATA[Career Guide]]></category>
		<category><![CDATA[Job Interview Questions]]></category>
		<category><![CDATA[Sales training]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=629</guid>
		<description><![CDATA[Welcome to the 6th edition of the Call Center Blurbs Carnival.  We have a several from our usual submitters and they are all outlined below.]]></description>
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		<title>Call Center Blurbs Carnival: 5th Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-5th-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-5th-edition/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 03:59:43 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[CSAT]]></category>
		<category><![CDATA[Call Center Carnival]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Outsourcing]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=374</guid>
		<description><![CDATA[Welcome to the 5th edition of the carnival.  I know this is really delayed but things have been really hectic lately.  Not a good excuse but here it is.  We only have two submissions and hoping that we can get more on the future editions.]]></description>
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		<title>Call Center Blurbs Carnival: 4th Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-4th-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-4th-edition/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 20:27:37 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Carnival]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Spoken Communications]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=363</guid>
		<description><![CDATA[Happy holidays everyone! Welcome to the fourth edition of the Call Center Blurbs Carnival.]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Call Center Blurbs Carnival: 3rd Edition</title>
		<link>http://callcenterblurbs.com/call-center-blurbs-carnival-3rd-edition/</link>
		<comments>http://callcenterblurbs.com/call-center-blurbs-carnival-3rd-edition/#comments</comments>
		<pubDate>Sun, 13 Dec 2009 16:35:03 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Call Center Carnival]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=347</guid>
		<description><![CDATA[This edition's contributors presented us a video of a call center that rocks their customers, reminds us what we would do if we didn't fail, which is great when motivating call center agents, and remember that feelings can be kept at a minimum when dealing with customers.]]></description>
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		<title>Call Center Culture Dictates Customer Service Standards</title>
		<link>http://callcenterblurbs.com/call-center-culture-dictates-customer-service-standards/</link>
		<comments>http://callcenterblurbs.com/call-center-culture-dictates-customer-service-standards/#comments</comments>
		<pubDate>Sat, 12 Dec 2009 20:58:19 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[Work Environment]]></category>
		<category><![CDATA[ACCE]]></category>
		<category><![CDATA[Annual Call Center Exhibition]]></category>
		<category><![CDATA[Call Center Videos]]></category>
		<category><![CDATA[Hot Topic]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=354</guid>
		<description><![CDATA[Hot Topic, a teen retail accessory store won the customer service video contest.  Their organization's culture dictates how they treat their own customers.]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Catalog Processing: Vserve Solution</title>
		<link>http://callcenterblurbs.com/catalog-processing/</link>
		<comments>http://callcenterblurbs.com/catalog-processing/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 14:35:52 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Sponsored]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Vserve]]></category>

		<guid isPermaLink="false">http://callcenterblurbs.com/?p=301</guid>
		<description><![CDATA[Sponsored Post: Vserve Solution.  Electronic Catalogs are the essential parts of any online store and they are the building elements of the web enabled market. Every company depends on a well designed catalog that could explain and express their products and services.]]></description>
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		<slash:comments>1</slash:comments>
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