Call Centers Philippines

Call Center Solutions: The Truth About Call Center Software

noreply@blogger.com (Sybill) — Sat, 12 Nov 2011 05:47:00 +0000

The internet contains vast information about call center solutions. Almost certainly, websites of developers will come up on the first page of your searches, each showcasing how their software for call center can increase the productivity of your customer service operations. While it is true that a call center software can automate a lot of your customer service operations such as: recording conversations between agents and customers, track the call handling time, and present options to your caller so that they are directed to the right person who can best help them resolve their issue, call center solutions also present some challenges you may have to consider before purchasing one.

How Do Call Center Solutions Help You?

Better Efficiency

Different call center software offers automated menu to help customers get into the right department. This is commonly called Automated Call Distribution or call routing software. Such call center solutions intelligently route calls based on the caller’s identification, dialed number, time of day, and custom defined parameters established in an IVR (Interactive Voice Response) program script, to the best agent who can best answer his or her concern. These IVR solutions cut your operation cost by reducing the number of employees you will need to answer the phones. You will have more agents spending more time resolving customer issues or processing orders.

Effective Call Center Agent Training

Through Call Recording Software, each received calls are recorded and stored for references including the amount of time an agent spends to handle a call. By being able to retrieve and review calls, management and trainers can easily evaluate and formulate some kind of solution or formula to improve the performance of their agents.

Efficient Employee Scheduling

Call center scheduling software or workforce management software produces forecasted call volumes by analyzing historical data and real time ACD gathered. Therefore, it makes it easy for the management to decide how many agents should be available at certain time of the day, thus, maximizing the time of every employee and helps to decide whether there’s a need to hire new employees.

Better Customer Service

One call center solution can also tell callers the estimated time they may have to wait until the next agent becomes available. This program feature provides better experience with customers by reducing their frustration from having to waste their time. Being advised about the wait time, they can decide if they would rather call at any other time or wait on queue. Other contact center software also provides data about the average amount of time a caller hangs up while waiting on hold. This information helps to decide of more agents will be needed to address more customer concerns.

By integrating call data and customer service allows businesses to improve customer satisfaction. A particular research found that 69% of large businesses consider customer service to be critical for generating revenue.

Pitfalls That May Come With Call Center Solutions

Compatibility Issues

As with any other programs, call center software has to be compatible with your operating system. Otherwise, it may not function properly as expected, or may not work at all. Be sure to always check the system requirements.

Customer Dissatisfaction

You will encounter customers who will complain about everything being automated and they may not appreciate such impersonal treatment. This may lead to an increase on your abandoned call rate. But considering how almost all businesses are adopting into this technology for obvious reasons, more and more consumers are beginning to adapt to this system as well.

Budget Consideration

Call center software is purchased on a per license basis that ranges from $800 to $1,500 per agent. But if you have a lot agents, you may opt to go for group or volume purchase to avail a good discount. And then add the following costs:

The probability of additional technical support costs

While you consider your budget and the cost of the software, don’t forget to add technical support cost. While most software developer companies offer free technical support, you could be in for a frustrating situation looking for assistance to help you with your issue. Your customers can’t wait to have your system up and running or you lose them. Some developers offer their technical support for a cost, and therefore, they are easier to access. Another option is for you to get a third party to help you with the program, and of course, it comes with a cost.

Training and Implementation Costs

Your production will be affected as you have your agents trained for your new software. Therefore, you will have to consider the cost of training and implementation.

Call Center Outsourcing – How to Find the Best BPO

noreply@blogger.com (Sybill) — Sat, 05 Nov 2011 06:39:00 +0000

Outsourcing your call center could be the best decision you can make to free up your time and allow you to focus on your core business. Due to its vast experience, call centers have gained expertise in specific industries such as telecommunications, technical support, financial, and retail, which made them industry experts and provided added value. Modern call centers are using innovative technology such as cloud-based solution that enhances their ability to provide speedy and high level customer service.

Outsourced call centers also provide access to multitude of experienced people and resources and capable of ramping up quickly to handle immediate needs if ever a large volume of calls will come unexpectedly to meet the market demands.

A lot could be said about the benefits of call center outsourcing, and once you decide to outsource, the next important decision you need to make is to find the best BPO who knows how to avoid common pitfalls and has enough experience to entrust your customers.

To get an informed decision, prepare some questions ahead before meeting your prospective partner. And to guide you, following are the questions you can refer to as you prepare your own.

How would you manage the transition of my business?
What specialized service do you have that sets you apart from your competitors?
I have invested a lot of time and effort building my brand and reputation, if I hand over my customers to you, how will you demonstrate your commitment to my brand and company?
How would you adhere to my company’s values, maintaining high level of quality and customer service?
How do you train your agents for specific products? And do you have accent training if you use offshore agents?
What specific metrics do you commonly use to gauge success and how do I get updates with regard to your performance?
How do you keep confidential data secured?
Do you have any emergency plans to ensure business continuity? What is your disaster recovery plan? Do you have a workable system in place to ensure minimal, if not uninterrupted business operation in cases of disruptive events?
How do you comply with certain regulations and laws?
If I decide to end our contract because I am not satisfied with the service, what exit strategies or plans do you have in place?

The success of most outsourced call center relationships are based on good communication. Both parties should work together to ensure that your goals are met. Communicating each of your expectations will not only benefit both your companies, but will lead to better customer service and satisfied customers. And as you move forward, it’s a good practice to recognize that your BPO provider, together with their agents deserve the same level of attention or recognition that you would provide your employees if they perform the same.

Call Center Terminology from H-Z

noreply@blogger.com (Sybill) — Tue, 01 Nov 2011 01:16:00 +0000

Note: Please refer to call center terminology from A-G if you are looking for a term that begins with those letters.

Hunt Group is a call center terminology which is basically a directory of destination numbers.

Inbound campaign is devoted to answering calls coming in

Interactive Voice Response or IVR is a sound recording to let the caller to verbally give out some information to the system. This is usually used to gather what service or support the caller is calling about.

Location- based routing are the rules programmed to route the call to different destinations depending on the location of the caller

Monitoring is also called service observation that refers to the practice of listening to telephone calls received by an agent to evaluate the quality of how the call was handled. This may be done in silent, announced, remote, side-by-side, or recorded for later review.

Outbound campaign is composed of representatives making an outside calls. Call centers usually bring inbound and outbound activities to maximize the use of available agents.

Private Exchange Branch or PBX is a general term which refers to manually operated switching equipment as against computer operated switching that provides telephone communications between internal stations and external networks.

Quality Assurance or QA is a call center language that refers to the internal assessment of the quality of calls received and delivered by agents. Assessment is based on scoring forms.

Queue is the implementation of an inbound campaign. The queue receives calls and route them to available representatives according to first in first out order. In call center terminology, this process is often called ACD or Automated Call Distribution.

Recorded Announcement or RAN is an option that plays a recorded announcement for callers waiting on queue. An example will be “Your call is important to us. Please remain on the line and your call will be answered by the next available agent”

Screen pop is a function of CTI that automatically display the caller’s account to the agent’s computer screen. This function of CTI also permits the transfer of data screen to another agent when a call is transferred

Skills Based Routing or SBR is a method of routing calls wherein the call is routed to the best agent who will be able to meet the caller’s needs as defined by competency, rather than simply routing the call to the next available agent.

Switch is another term for PBX. See PBX for definition.

Talk Time is the elapsed time from the moment an agent answers a call until it was disconnected from the agent.

Time and Date-based routing are also rules programmed to route the call to different destinations depending on the time or date of the call

Translation is the automatic routing of inbound calls from one telephone number to another

Turnover is call center dictionary that refers to staff leaving the company to work somewhere else.

VRU stands for Voice Response Unit. See IVR for definition.

Workforce Management or WFM is the science of having the right number of agents at the right time to answer the forecasted volume of incoming calls cognizant to the service level set by the call center.

Wrap Time Work or After Call Work (ACW) refers to the task involve following an inbound call. If work must be completed before an agent handles the next call, then it is factored into average handle time or AHT. The work may involve keying activity codes, updating database, filling out forms, or placing an outbound call.

Call Center Terminology from A-G

noreply@blogger.com (Sybill) — Tue, 25 Oct 2011 06:56:00 +0000

We have previously talked about setting up a call center that started from the overview, and went on to the simple steps.

To help you understand and build your call center, let us focus first on call center terminology that you will encounter as you go along with your business

Abandoned call refers to a call where a caller hanged up before it was answered by a representative or even before it was routed

Auto Attendant is a directory of extension numbers which can be chosen by a caller

Automatic Call Distributor or ACD route calls to a representative who became available first. ACD is usually a component of a PBX switch

Average Handle Time or AHT is the amount of time when a representative is engaged on a call which also includes the after call waiting time. AHT is the sum of talk time and wrap up time

Average speed of answer or ASA is a call center language that refers to measurement from the time the call begins, including the time that it is queued, and ends as soon as a representative answers the call

Blockage refers to a state when all trucks are occupied with calls which also includes a certain trunk that may be artificially blocked by a system

Call Whisper is a message played to an agent immediately before a call comes in to to give the representative a short background about the call coming in. This is usually based on the caller ID, number dialed or route taken through the system. Oftentimes, a call whisper is just a name of the caller’s location

Campaign is a set of calls that belong to the same scope. An example will be: your customer representative as against your technical support. Both of which are of different campaigns but does not necessarily be staffed by completely different representatives. In other words, a representative may hold two campaigns depending on her skills.

Computer Telephony Integration or CTI is the process of linking the ACD system to the computer that houses the company’s database.

Customer Relationship Management or CRM is often referred to a call center application that manages customer relationship by identifying the needs of customers, improving customer interactions, and sales approaches. All being automated to provide the most efficient service to the customer

Customer satisfaction or CSAT is a language in the call center which refers to a method of engaging the customer with a survey to measure their satisfaction with the service or product of the company

Fax to Email is contact center terminology which refers to an automated device that routes incoming fax calls to an email address which usually comes as an attachment.

First Call Resolution or FCR is a term used to measure the ability of the agent to resolve the caller’s issue on the first contact

Grade of service or GOS is a term used to measure

6 Steps to Set Up A Call Center for Small Business

noreply@blogger.com (Sybill) — Wed, 19 Oct 2011 04:54:00 +0000

1. Check your local telecommunications authority.

Depending on your location, most governments require a license from telecommunications authorities before you can set up a call center. You don’t want to encounter any issues with any government agencies after your investment. Check it out first.

2. Go to any telecommunications provider and ask for two things

A toll-free number with a multi channel interface (ISDN)

Go to any telecommunication provider in your area and ask for a toll-free number and a telephone connection that’s capable of receiving multiple calls simultaneously. This is normally an ISDN PRI.

Apply for a broadband with SDSL connection

SDSL is an acronym for Symmetric Digital Subscriber Line. Unlike standard ADSL broadband, upload and download speeds are the same with SDSL, A bandwidth of 512 kb is capable of receiving 6-8 calls simultaneously with acceptable audio quality.

You can also choose to apply for a leased line. But SDSL is much cheaper than leasing a line. You simply need to pay a flat monthly subscription with no additional charges.

3. Get hold of an IP PABX

IP PABX stands for Internet Protocol Private Automatic Branch Exchange. In simple terms, it is an office’s own full IP telecom system that reduces the cost of office communications. IP PABX allows different offices to share a common phone line, thus reduces the number of direct lines which would otherwise be installed per office.

While the configuration of your IP PABX will be provided by your vendor, you might need to hire a permanent person to take care of this device and its configuration.

4. Purchase IP Phones and lots of Ethernet cables

How you connect your computer to a hub is the same as how you would plug in the IP phones to the IP PABX.

5. Have your support number routed to your IP Gateway

IP PABX would normally provide you with the facility to connect directly to ISDN PR to start receiving calls. If not, your best option is to get a VoIP for consumers.

Don’t be overwhelmed by the term. With the adoption of VoIP by consumers (which is ideal for small call centers), consumer VoiP PBX have appeared with PBX functions becoming just a simple software feature of a consumer-grade routers and switches.

6. Install the necessary call center software

You will need to install an application to your agent’s computer that should provide real time information on the current status of a customer, and any other business policies involving such status.

Check out for a call center management software that doesn’t just provide the ability to control and handle daily customer-related business tasks, but also features instant routing of privileged customers to the best agents, reduces holding times for customers, and offer more efficient scheduling of employees and detailed reporting.

There are also management contact software that will coordinate and manage the interactions between your company and your customers.

Customer satisfaction and the overall business can be greatly influenced by the use of the right software for call centers. You will have a satisfied customer if you can reduce the wait time and connect them immediately with the concerned department. This helps improve customer perception. Customer expectations are high and given the advancements in technology that has made everything fast paced and they expect businesses to be on its toes ready to resolve their issues and with the information they want. To keep up with such demands the best you can do is to set up with the reliable call center system.

Investing in the right online contact management software can reduce costs effectively. The better your business handles calls, the better you earn. Efficiency is the key to a successful call center business.

Setting up a Call Center for Small Business: An Overview

noreply@blogger.com (Sybill) — Tue, 18 Oct 2011 16:16:00 +0000

An Overview

Whether you are setting up a call center at home or anywhere, staffed with 5 or 50 people, the whole basic process is the same.

Let me start off by giving you an overview of a call center

A call center is set up to administer product support or information queries from costumers.

There are two types of call centers: Inbound or outbound.

Inbound calls are made to acquire information, report a technical issue to ask for help, or to update any information in relation to one’s account.

Outbound calls are made by agents to customers, usually for sales purposes and debt collections.

Voice is a term used for phone support. While non- voice refers to handling of letters, faxes, live chat, and email, both of which is in one location known as contact center.

A call center is operated in an open workspace with work stations that include: a computer for each agent, and a telephone or headset connected to a telecom switch. It can be operated independently or linked to a corporate computer network.

A contact center is the central point of any organization where valuable information are gathered and routed to appropriate people. It has become a part or company’s customer relationship management (CRM).

How does a call center work?

As a business owner, you start off by providing one contact number for your customers. That phone number is called UAN (Universal Access Number), which can be dialed to connect to a destination from almost anywhere, around the world.

When a customer dials that phone number, the call is redirected to any of the call center agents available to take in the call. This is done with a technology called ACDS (Automated Call Distribution System) that comes with a call center software to route those calls.

If no agent is available, then the call is put on queue.

As soon as an agent becomes available, the call is connected to her.

One look and you would find how easy it is to set up a call center. Just get an ISDN connection, hire call center agents and you’ll have a call center running in no time.

By the way, ISDN is an acronym for Integrated Services Digital Network which integrates speech and data at the same time. This phone system works for businesses where each customer has their personal information stored in the organization’s database.

There are Three Types of Access Interfaces to the ISDN

Basic Rate Interface (BRI), which is normally used for small call centers as it provides two channels only: one for telephone call and one for data.
Primary Rate Interface (PRI), which is best used by corporations as it is capable of providing up to 30 channels. PRI connection can receive 30 calls simultaneously over the same line.
Another version of ISDN is Broadband ISDN, which uses broadband transmission that can transfer more data as compared to BRI and PRI.

Having discussed an overview of a how a call center works, let’s move on now with the 6 Steps in Setting Up a Call Center for Small Business

Orchid Cybertech Services Inc.

noreply@blogger.com (Sybill) — Sun, 21 Aug 2011 12:58:00 +0000

Orchid Cybertech Services Inc., is a subsidiary of TPG Telecom Limited (ASX: TPM), an innovative market leader in the Australian telecommunications industry. With sustained growth the company has become a dynamic and integrated force providing innovative voice, internet and data solutions through one of the largest networks in Australia. Their own network infrastructure has significant investment being built from a broadcast television base, and today includes fixed line, fibre and wireless services connecting voice customers.

You may visit their website at http://www.tpg.com.au

Job Openings at Orchid Cybertech Services, Inc.

Technical Support Representative

Technical Support Team Leader

Sales Representative

Customer Service Team Leader

PHP Developer

Cisco Certified Help Desk Agent

Quality Specialist

Payroll Processor

Orchid Cybertech Services Address

15F Robinsons Equitable Tower Ortigas Center Pasig City

Day Shift Call Center Jobs in The Philippines

noreply@blogger.com (Sybill) — Sat, 20 Aug 2011 12:11:00 +0000

I’ve had my time working on graveyard shift. In the Philippines, most of the call center jobs are on night shift since most of the programs which are outsourced here are based in the united States.

While I was earning a lot working at night, I came to a point where I realized, it wasn’t worth it anymore.

Let me share with you the pros and cons I considered, which led me to hunt for a day shift call center job.

Advantages of Being on a Graveyard Shift

Higher basic pay
Additional 20-30% night differential pay
No traffic

Disadvantages of Being on a Graveyard Shift

Less sleep. It is very seldom that I get to sleep for at least 6 hours.
My social life has become a thing of the past. My family life is also sacrificed since normal people are awake while I was asleep and vice versa. Or, even if I am awake most of the time, I just can’t find the strength to have fun with them due to lack of sleep.
Risky. Everytime I walk out of our house at night, I am always at risk of being held up, harassed, raped, or even killed, if you come to think about it. Most road accidents happen at night.
Higher transportation expenses. Most of the time, taxi is the only available means of transportation.
I never enjoyed my rest days because everyone is either in school or at work.
I can’t plan on anything because my schedule was always unpredictable.

To sum it up, I felt more like a robot. I had no life. I had more money, sure. But it doesn’t serve its purpose anymore.

So here I am now, talking all day long with Kiwis (New Zealanders). My shift usually starts at 6 AM. By 3 PM, no one is on the floor anymore. No work on Christmas, New years, Holy Weeks and Sundays. I am now thinking of enrolling to that photography course that I have always dreamed of. I have more time with my family because we end the day at the same time. I earn less, but I have a life now.

To those who are looking for day shift call center job, look for call centers with Australian or Asia Pacific accounts. Even if it’s a technical support job that requires 24 hour shift rotation, believe that most of the time, you will be on a dayshift. Australia is only 3 hours advance to Manila time. Peak hours are during the day, for the obvious reason that they are awake when we are, and asleep at the same time that we should.

And just to make it easier for your day shift call center job hunt, check out these call centers:

· 24/7 Customer Care – Australian account

· Orchids Cybertech – Australian account

· Teleperformance – Australian account

· Transcom – Australian account

· Acquire Asia – Australian account

· Sykes – Asia Pacific account

IBM Philippines – Asia Pacific account

Transcom

noreply@blogger.com (Sybill) — Thu, 11 Aug 2011 08:54:00 +0000

Transcom is a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. Their broad service portfolio supports every stage of the customer lifecycle, from acquisition through service, retention, cross and upsell, then on through early and contingent collections to legal recovery. Through their global network, they provide service in any country where their clients have customers, accessing the most appropriate skills and deploying the best communication channels in the most cost effective locations.

What Transcom offers to their employees

Competitive salaries and benefits

Incentives linked to personal performance and the results you deliver for their clients

Regular performance reviews linked to personal development plans

Consistent training and objective coaching

Friendly and fun working environments

Job Openings at Transcom

Customer Retention

Customer Service

Technical Support

Transcom Canada Location

Barrie, Ontario

110 Dunlop Street, W.

Canada L4N 4Y4

T: 1 905 323 3939

Brockville, Ontario

100 Strowger Blvd

Canada K6V 5J9

T: 1 866 232 6834

Chatham, Ontario

745 Richmond Street

Canada N7M 5J5

T: 1 866 842 4551

Cobourg, Ontario

Northam Industrial Park Bldg #13

739 D'Arcy St. PO Box #276

Canada K9A 4K8

T: 1 800 351 5938

London, Ontario

148 Fullarton St., Suite 400

Canada N6A 5P3

T: 1866 399 1415

Montreal, Quebec

1980 Sherbrooke West, Suite 640

Canada H3H 1E8

T: 1 866 322 1788

Oromocto, New Brunswick

Oromocto Business Complex

281 Restigouche Road

Canada E2V 2H2

T: 1 866 744 0503

Owen Sound, Ontario

1600 18th Avenue East

Canada N4K 5N3

T: 1 866 787 3288

St. Catharines, Ontario

80 King Street, Suite 300

Canada L2R 7G1

T: 905 323 3939

Sault Ste. Marie, Ontario

24 Second Line Road West

Canada P6C 2H9

T: 1 800 869 5427

Toronto, Ontario

703 Evans Ave, Suite 200

Canada M9C 5E9

T: 1 877 637 2615

Transcom USA Location

Lafayette, Louisiana 1819 Moss Street

Northgate Mall

USA 70501

T: +1 877 637 2615

Niagara Falls, New York

1000 Young Street

Tonawanda, New York USA 14150

T: +1 716 743 2024

San Antonio, Texas

6660 First Park Ten, Tech Center

San Antonio, Texas

78213

T: +1 877 637 2615

Cloud 10 Corporation, A Transcom Company

6786 South Revere Parkway

Suite 100

Centennial, CO 80112

T: + 1 303 952 3215

Transcom Philippines Address

Transcom Center Building

Las Fiestas Road,

Frontera Verde Compound,

1600 Pasig City, Metro Manila

T: +63 2 702 2400

Lopue’s South Square, Araneta St., Bgy.

Tangub, Bacolod City,

T: +63 34 444 3140

Amigo Terrace Hotel and Mall

Corner Iznart and Delgado Streets

Iloilo City

T: +63 33 509 2061

Ascend Asia

noreply@blogger.com (Sybill) — Tue, 09 Aug 2011 22:36:00 +0000

Ascend is one of the fastest growing sales and marketing service providers catering to both national and international corporations, suppliers, and producers. Ascend’s leadership in the industry and strong management team, combined with its impressive track record of growing client businesses are the pillars of their operations.

Ascend Asia's clients include telecom, healthcare, insurance and financial services, outsource providers, consulting, hospitality and communications companies, among others

Job Openings at Ascend Asia Call Center

They are looking for people who are not satisfied with how things are. They need people who are performers, achievers – Talented young individuals who are dynamic, flexible and willing to move forward.

They seek learners who gather knowledge and possess a boundless curiosity. They seek leaders who take risks and people who practice optimism. Ascend Asia like people who desire a challenging career in a company that values and rewards superior performance.

Ascend Asia is currently looking for:

Call Center Representatives

QA Associates

Team Leaders

Processing Assistant

Php Programmer

Contact Ascend Asia at

Ascend (Asia) Worldwide

Marketing Solutions Inc.

14/F Burgundy Corporate Tower

252 Sen. Gil Puyat Ave.

Makati City, Philippines 1226

Contact: 893.10.13

Fax: 403.90.66

Ascend Worldwide Group

Pacific Office

5335 S. Decatur Blvd. #A160

Las Vegas, NV 89118

Contact: 702.430.7802

East Coast Office

7th Floor, 1230 Avenue of the Americas. 7th FL. New York, NY 10020

Contact: 786.228.9050

Before proceeding to that exciting job opening at Ascend Asia, prepare yourself with the following great tips from an insider:

· Beating Tough Questions On A Call Center Job Interview

· Enhance Your Technical Skills to Win that Job

· Don't Stammer, Enhance Your Communications Skills

· Philippine Labor Code for Night Workers

Alorica

noreply@blogger.com (Sybill) — Mon, 08 Aug 2011 22:06:00 +0000

Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. Alorica offers a wide range of call center services designed to help you create, cultivate and maintain your most precious asset—your customer relationships.

The company was founded in 1999 by Andy Lee. Since its founding, Alorica has experienced continued and progressive growth both internally and through the acquisition of other customer contact services companies throughout the U.S. and abroad. The Alorica Family of Companies now includes Ryla, PRC, and, most recently, the addition of Advanced Contact Solutions (ACS) (now named Alorica Pacific Rim, Inc.) based in the Philippines.

Call Center Jobs Available at Alorica

Alorica recognizes that their responsibility to their call center agents goes beyond the workplace. That’s why they offer a comprehensive benefits program designed to support the health, wellness and financial security of their employees, from full medical coverage to generous paid holidays and vacations. Alorica’s benefits program is a vital component of their total compensation package, providing a firm foundation for today—and ensuring their agents and their family a healthier, brighter tomorrow.

Once you get a job in Alorica, you will enjoy these great benefits, which include:

Comprehensive Health Care

Medical/Prescription Coverage

Dental Coverage

Vision Coverage

Flexible Spending Accounts

Health Care Account

Dependent Care Account

Survivor/Disability Benefits

Life Insurance

Short-term Disability

Long-Term Disability

Financial Plans

401(k) Retirement Plan

Paid Time Off

Paid Time Off, Holiday Pay

Paid Training

Additional Benefits

Tuition Reimbursement

Flexible Schedules

Sales Commissions (position specific)

Employee Recognition Programs

Employee Referral Bonus

Direct Deposit

National Discount Programs

Note: The programs listed above relate to U.S. associates only; programs outside of the U.S. may be different in scope. Your eligibility for the mentioned benefits may vary according to your employment status and/or length of service

Current Job Openings at Alorica

Alorica is currently seeking bright, motivated individuals to join their team of call center agents. Qualified candidates have exceptional communication skills, a fierce drive to succeed, and a genuine passion for helping people.

To learn about current career opportunities at Alorica, please visit them at:

Alorica Corporate Headquarters

14726 Ramona Ave., 3rd Floor

Chino, CA 91710 U.S.A.

Phone: 909-606-3600

33rd Floor Wynsum Corporate Plaza

Emerald Avenue, Ortigas Center, Pasig City

(Three blocks behind SM Mega Mall B)

27th Floor IBM Plaza

Eastwood Libis, Quezon City

(beside Citibank Plaza)

Before proceeding to that exciting job opening at Alorica, prepare yourself with the following great tips from an insider:

· Beating Tough Questions On A Call Center Job Interview

· Enhance Your Technical Skills to Win that Job

· Don't Stammer, Enhance Your Communications Skills

· Philippine Labor Code for Night Workers

What is a Medical Transcriptionist?

noreply@blogger.com (Sybill) — Sun, 07 Aug 2011 21:41:00 +0000

According to the American Association for Medical Transcription, a medical transcriptionist interprets oral dictation by physicians and other healthcare professionals and records the content in a written form (either print or electronic), while editing simultaneously to produce a grammatically correct document.

A Medical Transcriptionist must have:

Knowledge of medical terminology, anatomy and physiology, disease processes, signs and symptoms, medications and laboratory values

Excellent and proven skills in English usage, grammar, spelling, punctuation, style, editing and proofreading

Excellent listening and typing skills

Knowledge of medical transcription guidelines and practices

Ability to operate word processing equipment, dictation and transcription equipment and relevant computer software

Ability to understand and apply relevant legal concepts

While most of the above can be learned from training program or course, there are other attributes that an ideal MT should possess, such as the ability to work under pressure and meet deadlines within time constraints and the ability to sustain a high level of concentration for long periods. A good MT should also be meticulous, thorough, and trustworthy.

What is Medical Transcription?

Medical transcription is the process of transcribing reports dictated by physicians to create health records. These reports include patient histories, physical examination findings, consultation notes, operative reports, diagnostic results, discharge summaries and progress reports, among others.

Source: Paramedix

Paramedix

noreply@blogger.com (Sybill) — Sat, 06 Aug 2011 21:36:00 +0000

Paramedix is one of the leading Medical Transcription business process outsourcing (BPO) service providers in the Philippines, offering unique solutions to medical business needs in the US and UK. They deliver accurate and timely medical transcription at the most competitive rates with the assurance that the highest security and quality standards are applied to each transaction. Paramedix provides a range of turn-around-times to suit your individual needs, all with a rigorous ISO compliant quality management system and six sigma quality methodology as standard to ensure that every commitment is met. Clients use the user-friendly system and HIPAA compliant workflow solution designed and developed by Paramedix to ensure an uninterrupted and secure service. All their medical allied staff are highly qualified, having undergone an extensive four months in-house training program before commencing transcription work using the latest US training techniques.

Paramedix Medical Transcription Job Offer

Paramedix is continuously recruiting for people to join their growing organization. If you would be interested to learn more about a career please free to contact their Human Resources department through email at careers@paramedix.biz.

Currently, Paramedix has the following available career openings:

• Medical Transcriptions

• Team Leaders

If you are interested, contact Paramedix at:

PARAMEDIX, INC.

Rosario Arcade,

LimKetKai Center,

Cagayan de Oro City,

Philippines

Telephone Nos.

US Tel: (+1) 310 601 8402

UK Tel: (+44) 121 288 3550

Phils Tel: (+63) 88 856 2241

TRG The Resource Group

noreply@blogger.com (Sybill) — Sat, 30 Jul 2011 23:01:00 +0000

TRG offers onshore, offshore, near-shore, and blended solutions. Their experts create brand-centric programs that can change the way their client’s customers think about and act toward their client’s product or service. TRG analytics and reporting services helps their clients achieve their business goals and drive continued success. Their commitment to partnership with their clients makes them more than an outsourced operational services provider. TRG Customer Solutions can serve as a strategic extension of one’s organization by offering effective ideas that supplement their clients’ in-house expertise.

TRG is a full-service provider of customer relationship management (CRM) business process outsourcing (BPO) services, including customer support and acquisition, market research, and back office services. Their clients depend on them for:

Industry-leading technologies and data security

Global delivery alternatives and “best shore” solutions

Custom solutions designed to meet unique requirements

Dedicated teams who are experienced in exceeding client expectations

Process oriented culture

Highest-quality personnel and locations

Call Center Jobs at TRG

TRG Philippines is hiring hundreds of call center professionals for their new and growing campaigns. Their employees enjoy an excellent compensation package with benefits, healthy working relationships, opportunities for advancement, personal development, and an exciting work environment. Take the next step of their career now! Check the call center job opportunities below for more information.

Customer Service Representatives

Inbound Sales Agents

Travel Sales Specialists

Outbound Sales Agents

Inbound Team Leads

Outbound Team Leads

Sales Trainers

Product Trainer for Telco

Foundation Skills Trainer

Apply Now! Send your resumes to phcareers@trgworld.com

TRG ADDRESS

Global Headquarter

1700 Pennsylvania Avenue NW

Suite 560 Washington DC 20006

+1.202.289.9898

TRG Philippines

8th Floor Hanston Building

Emerald Avenue Ortigas Center

Pasig City 1605

Aditya Birla Minacs

noreply@blogger.com (Sybill) — Thu, 28 Jul 2011 08:58:00 +0000

Aditya Birla Minacs has partnered with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors. This business solutions company leverages in its years of process, domain and technology expertise to deliver superior business value to clients with their seamless Customer Lifecycle, Marketing, Finance and Accounting, Procurement and IT solutions and services.

Aditya Birla Minacs is powered by thousands of experts across 3 continents and 35 centers spanning over Canada, Germany, Hungary, India, Jamaica, Philippines, the UK and USA.

Aditya Birla Minacs Solutions

Their solutions optimize complex and global sourcing, manufacturing, marketing, sales, service and warranty operations. In addition, Aditya Birla Minacs manages their client’s supporting enterprise functions like finance and accounting, procurement and IT. Their current clients are in the following industries:

Automotive

Consumer packaged goods and retail

Pharmaceutical

Aditya Birla Minacs Benefits for Their Employees

If you become part of Aditya Birla Minacs, you will be part of a 16,000 strong force spread across 3 continents, in 8 countries and 32 global delivery centers. As a growing organization, Minacs is a great place to hone your skills, learn new things and gain valuable experience on the job, on the way to building yourself a dynamic, vibrant career. They offer education programs, Health Insurance or Medical Benefits, Chairman’s Awards, Management Incentives Program, Talent Management Framework, Employee BBQ and other events, Retirement Benefits, and Minacs Institute of Leadership Excellence.

If you are looking for a career at Aditya Birla Minacs, check on this great tips from an insider:

Aditya Birla Minacs Philippines Inc.

Address: 10/F Eastwood 1800 Bldg.

(infront of McDonald's Eastwood)

Libis, Quezon City - 1110

Contact: Mike Dijamco

They encourage walk-in applicants for faster processing

Recruitment Hours: Mondays – Fridays (1pm – 7pm)

Please bring 1 updated resume, a valid ID, and a pen

Startek Business Process Outsourcing

noreply@blogger.com (Sybill) — Mon, 25 Jul 2011 08:28:00 +0000

Startek has been in the BPO industry for 20 years. They offer a variety of customer management solutions providing front- to back-office capabilities utilizing their own delivery platform. StarTek includes onshore, near shore, offshore, and StarTek@Home outsourcing alternatives. Their solution configuration is aligned with their clients’ unique requirements. The claimed to deliver best-in-class expertise in the wireless, landline, cable/satellite, technology, and retail industries. Startek is flexible in designing solutions around their clients’ strategic goals. They also provide experienced management teams that bring together a well-trained, highly productive workforce, equipped with the right tools and technology.

StarTek was founded in 1987 as StarPak, a small product packaging and fulfillment company. Due to its success,they opened their first call center in Greeley and expanded their service offerings to include customer interaction management. StarTek now has over 20 call centers in North America, offering business process outsourcing (BPO) and other services such as customer care, technical and product support, and customer loyalty solutions in dynamic industries such as wireless, landline, cable/satellite, technology, and retail. Just last year, Startek has expanded by opening a call center in Costa Rica and a second call center in the Philippines.

What Startek Has to Offer to Their Employees

Employees are critical to their success and Startek continue to strive to make their employees feel cared for and valued through recognition programs, benefits, incentives, a fun and dynamic work environment, and more.

Startek hires bright optimistic people to help them care for customers and solve problems. At StarTek you will work with the latest technology, learn new skills and be a part of a team that enjoys working with people. They are looking for employees who have a heart for customer service, show a promise of employee contribution, and have the potential to grow with the company.

If you are looking for a career at Startek, consider reading these great tips from an insider.

Startek Address in the Philippines

StarTek International Limited Makati

SM CyberOne, Bel-Air

Makati City, Ph 1209

+632.811.7827

Startek Ortigas

Eton Cyberpod, Meralco Avenue, Ortigas Center

Ortigas, Ph

+632.811.7827

CALL CENTERS IN DAVAO CITY

noreply@blogger.com (Sybill) — Fri, 22 Jul 2011 09:14:00 +0000

Listed here are Call Centers in Davao City

ADD Group of Companies

Door 1 Abasalo Bldg., Legaspi St.,

Davao City, Philippines

(63) 82.222.4357 to 58

(63) 82.300.9135

Aegis PeopleSupport (Davao)

A-301 Plaza de Luisa,

140 Ramon Magsaysay Ave.

Davao City Philippines

Bonusfon (Davao)

152 Nolasco Bldg., Bonifacio St.,

Davao City, Mindanao, 00063/8000

Philippines

Phone: 1-866-2630-701

Fax: 63-82-2225408

Bottomline Interactive Multimedia Speech Laboratory (Davao)

732 Bassmayor Road,

Daliao, Toril 8025

Davao City

Philippines

Phone +63 082-291-3789

Buzzfon (Davao)

152 Nolasco Bldg., Bonifacio St.,

Davao City, Mindanao, 00063/8000 Philippines

Phone : 63-82-225-5315

Mobile : 63-920-257-0992

Concentrix Davao

Damosa IT Park JP Laurel Avenue

Lanang, Davao City

Philippines

Fil-Can Communications Davao

Davao City, Mindanao

Philippines, 8000

Telephone:

Toll Free USA & Canada: + 1 (888) 537-9540

International: + 1 (949)-202-5359

UK (London): + 02079932357

Fax: + 1 (501) 642-1473

JMC WorldLink Davao

JMC Worldlink Corporation

#40 Quimpo Blvd., Ecoland

Davao City , Philippines 8000

Tel nos. (082) 303-1550, (082) 299-3601

Link2Support, Inc. Davao

Damosa Bldg. mamay Road

Lanang Davao City

Philippines

Network Bridging Services Davao

2/F, AMS Building, Torres St.,

Davao City

Philippines 8000

Next BPO Davao

2/F Fred-Ric Bldg.

McArthur Highway

Matina Davao

Philippines

Outsourceit2Philippines.com Davao

2nd Floor, Annex 2 - Technotrade Bldg.,

R. Castillo, Davao City, 8000

Philippines

Semprela Davao

#21 JH Bldg., Door 6

Generoso St., Obrero Davao

Philippines

Sutherland Global Services Davao

Building B, Luisa Complex, Jacinto Extension

Davao City, Philippines

Trends & Technologies Davao

Door III, 2/F Building I ATU Plaza

Governor Duterte Street

8000 Davao City

Philippines

Tricom Systems Davao

G/F LKT Building, R. Castillo St.,

Agdao, Davao City

Philippines

TryBPO Outsourcing Solutions Davao

3/F Sto. Niño Bldg., Km. 7 McArthur Highway
Bangkal, Davao City 8000, Philippines

Call Center Interview Questions

noreply@blogger.com (Sybill) — Tue, 19 Jul 2011 10:28:00 +0000

Tell Me About Yourself

At this stage in my career, I would say that the no. 1 call center interview question that rarely miss an interview is to say something about yourself. Simple as it is, but I would caution you to take time to think about the answer to this Interview Question as this will set the tone for the rest of the interview.

So how would you respond?

The interviewer is not interested to know about your family details or personal background. That you have to realize. What he is interested in are your achievements and the milestones in your career. Period.

You cannot go wrong with this call center interview question, and here's how you should prepare.

Focus. Think about your strength and how it could be important to the call center position (experiences, traits, skills, etc). What would you want the interviewer to know about you. List them down. Yes, list them down. It will help your mind to remember your best answers.

Prepare a script. You can start by talking about your past experiences that brought success even to the most menial task

" I have been in the call center industry for the past two years. My most recent experience was to handle incoming calls for technical support in the Internet service industry. I have enjoyed the job and the challenges that goes with it because of the opportunity to connect with people. I have performed significantly well which has resulted to good customer satisfaction rate."

Next, talk about your strengths and abilities:

" My real strength is my relentless need to satisfy any standard set. I pride myself on my reputation for being there, when and where I am expected to be."

End your response with the statement about your current situation:

"I am now looking for a company that values people: their employees, their clients, and their client's customers. A call center where I can join a strong team."

Practice. Your script should keep you in track, but don't memorize it. You should sound natural and conversational.

This is just one among the list of Call Center Interview Questions that I believe you should be prepared for. Check out How To Beat Tough Questions On a Call Center Job Interview to learn more. Cheers!

On Becoming a Home Based Call Center Agent

noreply@blogger.com (Sybill) — Tue, 12 Jul 2011 08:46:00 +0000

Work From Home

I met her when I picked up my partner from the airport. We decided to shop a few items from Duty Free before proceeding home. She is the sister of my partner’s colleague. Since she used to be a call center agent, we got talk so easily. During the course of our conversation, she mentioned that she is currently preparing for her marriage and just quit her home based call center job.

Huh? “Your home based call center job?

How did I miss that?

I thought it was a scam. But it was true. There is such a legitimate home based call center job. How did I know? I actually worked for that company after that conversation. They don’t have an office here. It is US based and you get to be interviewed thru skype. When I got the job, they downloaded a software on my computer over the Internet. That software is where I logged in and out each day, and where I get to view customer’s details when they or I call them. It’s an inbound and outbound program for a salary lending company. All the staff, including my boss, are also logged in on a chatroom while working for any help or support needed. I get to receive my salary thru Unionbank cyber account.

You would think it’s the kind of job you would want especially if you have a family to look after to. A home based call center job requires no transportation expenses, no time wasted commuting to and from work, no dress codes, and most of all, no boss around, no politics and minimal policies are enforced. Your boss is just a face on facebook and a chatmate.

Home based call center job did not work for me.

I quit after 4 months.

I got so bored. Imagine working alone at night for eight hours.

I miss the life outside. The traffic, the noise, and the challenges that comes with office-bound job.

But for those who are interested to become a home-based call center agent, here is a list of companies who are actually looking for home based call center agent. Check them out.

LET'S LIVE ON THIS!

noreply@blogger.com (Sybill) — Mon, 11 Jul 2011 14:48:00 +0000

If you delay the joys until later, they can fade to almost nothing before you ever experience them.

If you delay addressing the problems until later, they can become far more difficult and imposing by the time you get around to them.

Instead, live life as it comes.

Work through the challenges as they appear, and drink in the joys as they come along. If you delay rest and relaxation for too long, you’ll grow weary and burned out. If you delay effort for too long, the best of life’s opportunities will pass you by.

Rest when you are tired, and get back on your way when you are rested.

Listen to the rhythm of life and live it as it comes.

Stop waiting for things to get better, or easier, more comfortable or more convenient.

Go with what you have here and now.

Find the value in each moment, in each situation as it arises, then live that value.

Make the very most of life, each moment as it comes along.

Ralph Marston

CALL CENTERS IN CEBU CITY

noreply@blogger.com (Sybill) — Mon, 11 Jul 2011 13:30:00 +0000

Image via Wikipedia
Access Direct Teksolutions
Bayantel Telecommunications Bldg.
Jakosalem Street, Cebu City,
Philipines
Phone No. - 1.714.625.8151
TollFree No. - 1.866.672.9975

ADD Force
Door B-Binamira Bldg.,
Gorordo Avanue, Cebu City
Philippines
032.412.6322
032.231.3550

AMPM CONNECT CALL CENTER, INC.
4th Floor, Gilaida Bldg., 218-G Osmena Blvd.,
Cebu City 6000 Philippines
Local # (63-32) 412-5273)
032-253-9799
U.S. # 323-866-5346. 323 488 9927

Bigfoot Global Solutions, Inc.
F. Ramos Street Cebu City 6000
Philippines

Brightpoint Philippines, Inc.
Cebu Service Centre
2nd Floor BF Building, N. Escario St.,
Cebu City, Philippines 6000

Calltek Center Int'l Inc JY Square IT Center
Cebu City
Philippines

Cebu Global Teleservices
2/F Mango Square Complex
Gen. Maxilom Avenue
Cebu City
Philippines
Phone: (032) 412 6375
(032) 412 6366
(032) 412 6376

Convergys Corporation
R. Arcenas Street
Arcenas Estates
Banawa Hills
Cebu City 6000
Philippines

Data Center Design Corporation (DCDC)
1329 corner Guadalupe Heights & V. Rama Avenue
Guadalupe, Cebu City
Philippines

Enabling Solutions, Inc.
Rm. 205 2nd Flr. Oftana Bldg. Capitol
Cebu City 6000 Philippines

eTelecare Global Solutions
5th & 6th Floor PIPC Engineering Sciences Building
Asiatown IT Park, Brgy. Apas, Lahug
Cebu City 6000
Cebu, Philippines
Tel: 63 (32) 411-9030

ExcelAsia

424 Wee Building
Gorordo Avenue
Lahug, Cebu City
Philippines
Tel.: (032) 231-4917
Fax: (032) 231-4917

Foxgate Solutions
Piazza Elesia Center
Talamban, Cebu City
Philippines 6000
Phone: (6332) 3448244
Fax: (6332) 3458140
USA/Canada:
Toll Free: 1.888.295.4851

Goldtelecomm Specialist, Inc.
2nd Floor Suite 203-204
The QC Pavilion Gorordo Avenue
Lahug Cebu City
Philippines

ICapital, Inc.
Suite 1201
12th Floor Ayala Life FGU CENTER
Cebu Business Park
Cebu City Philippines 6000

iCatchIT, Inc.
Suite 5, Park Terrace Bldg.
Nasipit Talamban
Cebu City, 6000 Philippines
Tel Nos:
Phone : (6332) 345-0567
Fax : (6332) 346-9038

iComm International
Unit 906 Keppel Center
Samar Loop Cardinal Rosales Ave.
Cebu Business Park, 6000 Cebu City
Philippines

iNTOUCH Cebu Philippines
Phone: +63 322 544 025
Fax: +63 322 540 128

Lexysoft Lexysoft Technology Center
Humabon Avenue, North Rec. Area
Cebu City, Philippines
Phone: +630322336350

Live Service
The Call Center of the Philippines
Basak, LapuLapu City,
Cebu, Philippines

Live2Sell, Inc.
5th Flr, Hyundai Bldg
A.S. Fortuna St
Mandaue City 6014
Cebu, Philippines
Phone: +63 32 345 1734
Fax: +63 32 345 1735

MSI-ECS #3 Rositas Compound, Ouano Avenue corner Circumferential Road, Mandaue,
Cebu City 6104 Philippines
Trunkline: (+6332) 345-9441 to 43,231-9845
Fax No.: +6332) 345-9445

MT LINK Asia, Inc.
Northgate Center, Banilad,
Cebu City, Philippines
U.S. Toll Free number 1-888-780-0278
Philippine Number: +6332 4162754

Northern Transcriptionworks, Inc.
Osmena Boulevard cor. J. Llorente St.
Cebu City, Philippines

Pacific Global Outsource Solutions, Inc.
Unit 601 PDI Condominium
Archbishop Reyes Avenue
Banilad, Cebu City
Philippines 6000

PeopleSupporteOffice 1, AsiaTown IT Park,
Apas, Cebu City, Philippines

Qualfone Cebu
6th Floor Skyrise Bldg Asiatown IT Park Lahug, Cebu City 6000
Philippines

Shem Data
Beside Cebu Coliseum
Sanciangco St.
Cebu 6000, Philippines
Mobile: +63917 4688107
Fax: +6332 - 2619784

Sykes Asia, Inc.
KRC Commerical Building 1
National Highway, Subangdaku
Mandaue City, Cebu
Philippines

Touch Asia Contact Solutions, Inc.
Unit A 15th floor, Metrobank Plaza Bldg.,
Osmeña Blvd., Cebu City Philippines

Trends & Technologies
3/F Ongtiak Business Center
65 General Maxilom Avenue
6000 Cebu City
Philippines
Tel: +63 32 412.4653, 253.7175
Fax: +63 32 253.4789

Tricom Systems Machay Building, 30 Gorordo Avenue,
Cebu City
Philippines
Phone: (32) 231-5117
(32) 233-7785,
(32) 232-6391
Fax: (32) 231-0681

Telecom Appointments
R Duterte Street - Floor 3
Cebu City, Cebu 6000
Philippines
Vector BPO Philippines
72 N Escario St. 8th Flr
Cebu City, Cebu Philippines

Voiceville Communications
Voiceville Bldg,
119 T. Padilla St.
Cebu City
Philippines 6000
Phone: +63 32 253 0946

WebFocus Solutions Inc.
M & E Bldg.
46 J. Alcantara St. Unit R-05
Cebu City, Philippines

Western Wats
Mactan Economic Zone II
Cebu City Philippines

Xsolus
2/F 90 General Maxilom Avenue
Cebu City 6000
Philippines
Phone: +63-32-253-0337
Fax: +63-32-253-0337

Zzubo Systems, Inc.

10/F CIFC Tower
Juan Luna Ave., cor. Jose L. Briones St.
North Reclamation Area
Cebu City, Philippines 6000

WHY CAN'T I STAY LONG IN ONE CALL CENTER?

noreply@blogger.com (Sybill) — Sun, 10 Jul 2011 13:20:00 +0000

Try to remember the last time that you went out to get some goods from the grocery. When you were about to pay for your goods at the checkout counter, did you:

A. Choose to line up on the shortest queue and stick to that lane?

B. Go after the shortest line but switched lane when the person ahead of you was held up?

C. Take the shortest line, switching to different lanes, whichever gets shorter

So, who are you amongst the three?

If your answer is C, you may be that call center agent who jumps from one call center to another throughout your career. Do you think of getting away as soon as you encounter some challenges at work or a sticky situation? Do you tend to choose the path of less resistance - call center hopping?

Right! After all, there are many lanes that you can take or lots of call centers that never ran out of job openings. But that was 10,000 years ago. A lot of changes are happening with the outsourcing industry. Some of the Western and European companies has pulled out their outsourced contact centers after negative feedback from their own customers. Read this report:

A resume that shows scattered experiences from different call centers gives hiring managers a lot of reason to lose their confidence on the applicant and invite you for an interview.

So, what do you need to do? Here's some tips to help:

1. You need to sit down and try to understand why have you got a constant hunger for something new, new activities, stimulations, or new experience. Why can't you be contented? Is there something missing inside? Try to identify it.

2. When encountered with an obstacle, choose to learn from the experience instead of quitting. Commit to grow than escape. It will do you good to gain quality experiences than quantity.

3. Take your sweet time to reflect on your career path. Try to analyze the long- term gains and loss of staying in one company. Would slowing down your activities and concentrating on one of them yield better results for you? With less distractions and noise, you can pay more attention to that single activity and become competent at it. Master it.

4. Try to challenge yourself to get thru the challenges. What you fear most is what you need to conquer most.

The line may be long in the grocery, but with patience and commitment to stick to your lane, you will be able to check out smoothly and happily.

"The successful man is the average man, focused."

Author unknown

CALL CENTERS IN MAKATI CITY

noreply@blogger.com (Sybill) — Sat, 09 Jul 2011 09:14:00 +0000

Image via Wikipedia

3D Networks

23/F Unit 2306 PBCom

Tower 6795 Ayala Avenue, Makati City

Philippines 1226

3i: Interaction, Innovation, Inspiration

Unit 802, 139 Corporate Center,

Valero Street, Salcedo Village, 1227

Makati City, Philippines

999 CC Corporation

Unit 4A, Gervasia bldg.

152 Amorsolo St. Legaspi Village

Makati City Philippines

Accenture Healthcare Processing Inc.

27/F GT Tower International

HV Dela Costa St., corner Ayala Avenue

Makati City Philippines

Accenture Manila BPO

27/F GT Tower International

HV Dela Costa St., corner Ayala Avenue

Makati City Philippines

Access Worldwide

RCBC Plaza

18th Floor

Ayala Avenue Cor.

Sen. Gil Puyat Ave.

Makati City, Manila Metro Philippines

AccessCall Solutions Inc

12th Floor Pearlbank Building,

Makati City, Philippines

Telephone: 632.892.7893

Fax: 632.892.2961

Accutype Medical Services, Inc.

Ground Floor 405 Urban Bldg

Gil Puyat Ave. Makati City

Philippines

Acestar Telecommunication Systems, Inc.

S1B Sunvar Plaza Condominium

Amorsolo cor A. Arnaiz Ave.

Makati City, Philippines

ADD Force

148 Pilar Building

Amorsolo Street, Legaspi Village

Makati City

Philippines

632.813.3000

632.817.6773 fax

Advanced Contact Solutions, Inc.

9th, 10th, 11th, 18th and 20th Floor, Citibank Center,

8741 Paseo de Roxas Avenue

Salcedo Village, 1227 Makati City, Philippines

Tel: (632) 8845200

Fax: (632) 8845208

Advanced MT Data Services, Inc.

Unit 3-C 7514 GMA Lou-bel Plaza Bldg

Bagtikan Cr Pasong Tamo ST,

Makati City 1200 Philippines

Affiliated Computer Services (ACS)

37F RCBC Plaza, Tower II

Ayala Ave., Makati City

Philippines

AICOM Solutions

The Enterprise Centre

Corner Paseo De Roxas and Ayala Avenue

Makati City Metro Manila, 1226

Philippines

Alcatel Philippines Inc.

2270 Don Chino Roces Avenue Extension

(formerly Pasong Tamo Extension) Makati City 1000 Philippines

Alliance Technologies Corporation

11/F Robinsons Summit Center,

6783 Ayala Avenue,

Makati City, Philippines

Alsons/Adtx Information Systems, Inc.

1/F Multinational Bancorporation Centre

6805 Ayala Avenue

Makati City 1226 Philippines

Alvion Asia

17/F Pearlbank Centre

146 Valero St., Salcedo Village

Makati City, Philippines 1227

Ammex

Pearlbank Centre Building Units 701-703

146 Valero Street, Salcedo Village

Makati City Philippines

AppsAsia Ltd.

1100, 88 Corporate Center,

Valero Cor. Sedeno Sts.,

Salcedo Village, Makati City 1227,

Philippines

Ascend Asia

Unit 1416 Ayala Tower One

Makati Stock Exchange Plaza

Ayala Avenue, Makati City

Philippines

ASIA Call Center Link

Unit 1606 Tower One and Exchange Plaza

Ayala Triangle, Ayala Avenue

Makati City, Philippines.

Tel No.: (632) 848-6595

Fax No.: (632) 848-6510

Asia Netcom

18/F, Tower 1

The Enterprise Center

6766 Ayala Avenue corner Paseo De Roxas

Makati City, 1200

Philippines

ASIA Partnership Philippines, Inc.

Unit 1606 Tower One and Exchange Plaza,

Ayala Triangle, Ayala Avenue,

Makati City, Philippines.

Tel No.: (632) 848-6595

Fax No.: (632) 848-6510

Asia Premier One Source Inc.

11th Floor, The Peak Tower

107 L.P. Leviste St., Salcedo Village,

Makati City 1226 Philippines

Tel: (632) 817-5600

US Phone Number: (916) 670-1011

Asia/Pacific Circulation Exponents, Inc.

APCEI Bldg., 3462 Florida St.

Palanan, 1235 Makati City

Philippines

Tel. 832-5383

Asian Call Centres

5th Floor Lepanto Building,

8747 Paseo de Roxas, Makati City, Philippines

Voice : (632) 893-11111 / (632) 840-8395

Fax : (632) 810-4257

AskMeNow, Inc.

Grd Flr. Telecoms Plaza Bldg

316 Sen Gil Puyat Ave Salcedo St.

Makati City – Philippines

Aspire IT International

UG12 Cityland 10 Tower

HV Dela Costa cor Valero St.

Makati City 1209

Philippines

Avaya Inc.

17th Floor Tower II

The Enterprise Center

6766 Ayala Avenue corner

Makati City , 1226 Philippines

Axafina, Inc.

The Enterprise Center

6766 Ayala Ave. cor. Paseo de Roxas

Makati City Philippines

Ayala Systems Technology, Inc.

9/F Corporate Center

139 Valero St.,

Makati City 1227

Philippines

Bell Telecommunications Philippines, Inc (BellTel)

3rd & 4th Floors, Pacific Star Bldg.,

Sen. Gil Puyat Ave. cor. Makati Ave.,

Makati City, Philippines

Blue Media Communications

10-B Salcedo Towers

165 H.V. Dela Costa St.

Salcedo Village, 1227 Makati City, Philippines

BPO Global Concepts, Inc.

2nd Floor TMBC Bldg.

6772 Ayala Avenue

Makati City, Philippines 1226

Business Beanstalk

22nd Floor Trafalgar Plaza

105 HV Dela Costa St.

Salcedo Village Makati City

Philippines

Business Process Outsourcing International, Inc. (BPO International)

7th Floor SGV II Building

6758 Ayala Avenue, Makati City

Philippines

CAI Pacific Consulting Alliance, Inc.

3rd Flr ACE Building

101-103 Rada cor. Dela Rosa Sts.

Legaspi Village, Makati City

Philippines

Call Design

18th Floor Philamlife Tower

8767 Paseo de Roxas Ave

Makati City, Metro Manila 1226

Phone:+ 632 830 8689

CallXtreme

1401 BDO Bldg., Paseo de Roxas

Makati City Philippines

Capwire Telecommunications (Capitol Wireless, Inc.)

4/F Spirit of Communications Centre

106 C. Palanca Jr. St., Legaspi Vill.,

Makati City 1229,

Philippines

Cevera Technology Group, Inc.

RCBC Plaza

22nd Floor, Yuchengco Tower

6819 Ayala Ave.

Corner Ayala Ave. and Sen. Gil Puyat Ave.

Makati City, Metro Manila, Philippines

Ph: 011 632 757 4888

Fax: 011 632 757 7086

CheQ Systems

17th Floor 88 Corporate Center, 141 Sedeno Street, Salcedo Village

Makati City, Philippines 1227

Phone: +63 2 888CHEQ

Fax: +63 2 8882437 ext. 104

Comfac Global Group of Companies (CGG)

19th/F, The World Center

330 Sen. Gil Puyat Ave.

Makati City 1200 Philippines

Computer Aid, Inc. (CAI)

43rd Floor PBCom Tower, Ayala Avenue

Legaspi Village Makati 1229

Philippines

Concentrix Technologies, Inc.

Unit 2004 Antel 2000

121 Valero St. Salcedo Village

Makati City Philippines

Contact Center Association of the Philippines (CCAP)

CCAP Secretariat:

2/F BPI-Fareast Bldg.,

Sen Gil Puyat Ave.,

Makati City, Philippines

Mobile : +63 917 8420521

Contact Hub Philippines

Valero Tower Condominium

Valero St. Salcedo Village

Makati City Philippines

Convergys Corporation

7F, Tower 2

The Enterprise Center

6766 Ayala Avenue

Makati City 1200

Philippines

Phone: 63 2 857 7760

CQuadrant (Customer Care Contact Center)

7/F Jacinta Bldg. 2, EDSA,

Guadalupe, Makati City

Philippines

Telephone : +632 8811111

Fax : +632 8824891

CSV Solutions, Inc.

Unit H 5897 Matilde St.,

Makati City Philippines

Data Center Design Corporation (DCDC)

2nd floor, Mile Long Bldg.

Amorsolo St. Makati City

Philippines

Datacom SEA Phils. Inc.

22F Tower II The Enterprise Center

6766 Ayala Ave. cor Paseo de Roxas,

Makati City 1200 Philippines

Dell Customer Contact Center

27/F Tower 2 RCBC Plaza Tower

Makati City, Philippines

DesktopStaff Inc.

The Peak Towers, Suite 2207 & 2208

107 LP Leviste Street, Salcedo Village

Makati City Philippines

DiaVox Technologies, Inc.

Unit 27-G 27th floor, Burgundy Corporate Tower,

Sen. Gil Puyat Avenue

Makati city, Philippines

Diversified Technology Solutions International (DTSI)

39F PBCOM Tower 6795

Ayala Ave., Makati City

Philippines

Dollars.com

17D, Chatham House

Valero cor. Herrera Sts,

Salcedo Makati City

Philippines

East Alpha Network Inc.

Rm 3309, 33/f Cityland Pasong Tamo Tower

Chino Roces Ave Makati City

Philippines

Eastern Telecommunications Philippines, Inc

Telecoms Plaza

316 Sen. Gil Puyat Avenue

Salcedo Village, Makati City

Philippines

Eastline Transcription Outsourcing Inc

Suite 16N, 16/F,Burgundy Corporate Tower

Buendia Avenue Makati City

Metro Manila, Philippines

Easy English Lab

2/F Gloria Bldg., 108 Aguirre St.

Legaspi Village, Makati City

Philippines 1229

Phone: 632-7514600

ECC International Corp. (ECCI)

Suite 32-A Rufino Pacific Tower, 6784

Ayala Ave. cor. V.A. Rufino St.,

1223 Makati Philippines

eData Services

17th Floor, Tower 2, RCBC Plaza

6819 Ayala Avenue corner Sen. Gil J. Puyat Avenue

Makati City 1200

Philippines

Electraserv Philippines, Inc.

6th Floor Lepanto Bldg

Paseo De Roxas Salcedo Village

Makati City Philippines

ePerformax Contact Center

16th Floor, BPI Buendia Center

Senator Gil Puyat Avenue

Makati City, 1200

Philippines

1.888.384.7004

(632)891.44.71

ePLDT Ventus

Makati General Office

7th Fl. MGO Bldg., dela Rosa cor. Legaspi Sts.

Makati City Philippines

ePLDT, Inc.

41/F Philamlife Tower,

Paseo de Roxas, Makati City

Tel. No. 885-0000

Equant

Sen. Gil Puyat Corner, Makati Avenue

Makati City, Manila

Philippines

Phone: +63-2-878-8493 / 94

Fax: +63-2-878-8586

Equicom Systems Management

3rd floor CIBI Bldg.

3308 Zapote St.

Makati City, Philippines

Telephone: +632-867-7997

Facsimile: +632-898-3020

eTelecare Global Solutions

12th -17th Floors, PBCom Tower

6795 Ayala Avenue Corner V.A. Rufino Street

Makati City 1226

Metro Manila, Philippines

Tel: 63 (2) 580-5350

Fax: 63 (2) 757-4727

European IT Service Center

19/F Philippine AXA Life Centre

Sen. Gil Puyat Ave. cor. Tindalo St.

Makati City 1200, Philippines

Eversun Software Corporation

2112 Citlyland 10 Tower 2

Dela Costa st. Salcedo Village

Makati City 1200 Philippines

ExcelAsia

2nd Floor Building 2

2295 Jannov Plaza

Pasong Tamo Extension

Makati Philippines

Tel.: (02) 848-7095

Fax: (02) 848-7096

Expercs Direct Communications

4th & 7th flrs. Philcox Bldg.

172 Salcedo St. Makati City

Philippines

Finance Group

9th Flr. 100 Don Chua Lamko Building

L.P. Leviste St. cor. H.V. Dela Costa St.

Salcedo Village Makati City

Philippines

Five9, Inc.

1100 88 Corporate Center

Valero cor Sedeno Sts

Sacedo Village, Makati City 1227

Philippines

Flash Telemarketing Solutions, Inc.

27/F Unit I-J Burgundy Corporate Tower

252 Sen. Gil Puyat Ave.

Makati City Philippines

Futurelight Telecommunications Inc.

Filmore corner Arellano Streets, Palanan

Makati City, 1235

Tel. Nos. +63-2-7284112 / +63-2-8329524

Fax No. +63-2-7284112

GiveMe Unlimited Inc.

Penthouse, Kalaw-Ledesma Bldg, 117

Gamboa St, Legaspi Village

Makati City, Philippines

Telephone : (632) 640-9504

Global 9 Inc.

Lapanday Center, 2263,

Pasong Tamo Ext., Makati City

Philippines

Global Call International

Ground Floor Midland Bldg.

403 Buendia Avenue

Makati City, Philippines

Global Implementation Services, Inc.

2/F Kings Court II, 2129

Chino Roces Avenue Makati City

Philippines

Global Internet Promotion

23/F Unit 6 Export Bank Plaza

Buendia cor. Pasong Tamo

Makati City Philippines

Global Resource for Outsourced Workers, Inc. (GROW, Inc)

4/F Philippines First Building

6764 Ayala Avenue

Makati City Philippines 1226

GT-CTI Philippines, Inc.

2/F Republic Glass Bldg.

196 Salcedo St. Legaspi Village

Makati City, Philippines

Hewlett-Packard Services

36F Robinsons Tower 6783

Ayala Avenue, Makati City, Philippines

Telephone : 632-8885900

HSBC Electronic Data Processing (Philippines) Inc.

39th Floor PBCom Tower

6795 Ayala Avenue corner V A Rufino St.

Makati City 1226 Philippines

I-Providers

8889 Aniger Center

Pres. Osmena Highway

cor. Hen Cailles St.

Makati City Philippines

I/Act

19F Trafalgas Plaza 105

H.V Dela Costa St. Salcedo Village

Makati City Philippines

i3 Technologies

807 Cityland Herrera

Herrera cor. Valero Sts

Makati 1200 Philippines

IBM Daksh Business Process Services Philippines Inc.

30/f PBCom Tower

6795 Ayala Avenue

Makati City (Metro Manila) - 1781

Philippines

Tel: +632 81 32574

Fax: +632 840 6040

IBM Daksh Business Process Services Philippines Inc.

27/F Tower 2, The Enterprise Center (c/o REgus Offices)

6766 Ayala Ave. cor. Paseo de Roxas

Makati City Philippines

ICT Group

RCBC Plaza, Tower 2

6819 Ayala Ave.

Makati City 1200

Philippines

Tel: 632-857-8400

Fax: 632-845-3799

Imacs Call Center Philippines

Units 2304-2305

Cityland Herrera towers

Herrera St. cor Valero St.

Salcedo Village Makati City

Philippines

Immequire Philippines, Inc.

11th Floor The Peak Tower,

107 L.P. Leviste Street,

Salcedo Village, Makati City

Philippines

Incoho Inc

6th Floor New Wing

All-Asia Capital Condominium

105 Paseo de Roxas St.,

Legaspi Village, Makati City

Philippines 1229

Infinit-O(Infinite Outsourcing)

2F, ALPAP 1 Bldg.

140 L.P. Leviste Street

Salcedo Village, Makati City

Philippines

Influent Philippines Inc.

Multinational Bank Corporation Center

6805 Ayala Ave.

Makati City Philippines

Info-Alchemy Corporation

18/F Pacific Star Building,

Makati Avenue, Makati City

Philippines 1200

Infocom Technologies Inc.

14/F Chatham House Building

116 Valero cor. Herrera

Salcedo Village, Makati City

Philippines

INFONXX

11th Floor, RCBC Plaza Tower 2

Ayala Ave., Cor.Sen.Gil.Puyet

Makati City, Philippines 1200

632 • 755 • 1600

Infophil.COM

106 Neptune Street, Makati City

Metro Manila, Philippines 1209

Infotouch Systems, Inc.

307 SEDCCO Building

Legaspi corner Rada Sts.

Legaspi Village, Makati City 1229

Innodigital Philippines, Inc.

19th Floor Tower 2,

The Enterprise Center

6766 Ayala Ave. cor. Paseo de Roxas Makati City.

Innov8 Language and Review Inc.

UG22-23 Star Centrum Building

317 Sen.Gil Puyat Ave. (formerly Buendia)

Makati City, 1200

Philippines

Innovative Marketing Strategies Asia IMS

8F Rufino Building

Ayala Avenue Makati City

Philippines

Innove Communications

14/F Globe Telepark Bldg.,

111 Valero St. Salcedo Village

Makati City, Metro Manila 1200

Philippines

Intel Asia Pacific Call Center Corporation

Makati Mailstop MN2-G/F

1321 Apolinario Street

Bangkal, Makati City

Phillipines

Intellectual Properties Venture Group

34th Floor, RCBC Plaza, Ayala Avenue,

Makati City, Metro Manila

Philippines

Trunk line +63 (2) 757-1731

Fax +63 (2) 886-6510

Intellexion Technology, Inc.

U2110 Citiland 10 Tower II

6817 H. V. dela Costa Street

Salcedo Village, Makati City

Philippines

Intelligent Communications(ICOMM)

Suite 1705 17/F Antel 2000

Valero St., Salcedo Village

Makati City Philippines

Intelligent Solutions Philippines Incorporated

Suites 304-306 RS Building

1190 Vito Cruz Ext., Makati City 1205, Philippines

Phone: (632) 890-8517; (632) 890-8522

Fax : (632) 890-8506

IntelliRisk Management Corporation

RCBC Plaza

6819 Ayala Avenue corner Sen. Gil J. Puyat Avenue

Makati City 1200

Inteltech Resources, Inc.

Suite 11-A LV Locsin Building

6752 Ayala Avnue, corner Makati Avenue

Makati City, 1226 Philippines

InterCommerce Network Services, Inc.

Unit 1603, Antel 2000 Building

121 Valero Street, Salcedo Village

Makati City 1227 Philippines

Intercontinental Hotels Group

29/F, Tower II RCBC Plaza

6819 Ayala Avenue

Makati City Philippines

Tel: 8578800

International Pacific Marketing Alliance Corp. (IPMAC)

8/F RCI Building Rada Street

Legaspi Village, Makati City

Metro Manila 12000

Philippines

Intex Holdings Corporation

3/F ITC Bldg.

#337 Sen. Gil Puyat Ave.

Makati City 1299 Philippines

Intxt

Legaspi Village

6/F Dolmar Gold Tower

Makati City 1229

Philippines

Phone: (632)893 8947

Fax: (632) 817 0008

iQor (formerly known as IRMC)

17th Floor, Tower 2 RCBC Plaza, 6817 Ayala Avenue, Makati City

iScribe Transcription Solutions Inc.

Room 402, Cattleya Bldg,

235 Salcedo Street, Legaspi Village, Makati City

Philippines

Phone: +632 8162767

Fax: +632 8130001

IServe International

6th Floor Morning Star Center

347 Sen. Gil Puyat Avenue

Makati City Philippines

Islands Advantage Incorporated

Corporate Head Office

Suite 302 Metropolitan Terraces,

Metropolitan Ave, San Antonio Village,

1230 Makati City,

Philippines

Telephone: +632 339-3762

Fax : +632 3393752

Isource MS

Unit 408 Cityland 10 Tower 2

154 H.V. Dela Costa St. Corner Valero St.

Makati City Philippines 1226

Tel: 338-9805 to 07

IT Outsource, Inc. Medical Services

2283 Pasong Tamo Ext. corner Lumbang St.

Makati City 1299

Philippines

iWebmasters.com

Unit 807 Antel 2000 Corporate Offices

121 Valero Street

Bgy Bel-Air Salcedo Village

Makati City Philippines 1227

Janus Information Solutions, Inc.

1015 Cityland 10, Tower 2,

6817 Ayala Avenue

Makati City 1227 Philippines

Jardine Davies Inc.

Jardine Davies Building

222 Sen. Gil J. Puyat Avenue

Makati City, Philippines 1200

Tel. 843-6011/41

Fax 816-0281/817-9461

JPMED Asian Pacific Inc.

11/F, 6788 Ayala Avenue

Oledan Square Makati City

Philippines

Jupiter Systems Inc. (PHILIPPINES)

3/F Don Pablo Building

114 Amorsolo Street

Legaspi Village

Makaty City 1229

Philippines

Konekta Group International Inc.

Unit 2204, 88 Corporate Center

141 Valero corner Sedeno Street

Salcedo Village Makati City, Philippines 1227

Telefax : (63 2) 8445511

Phone : (63 2) 8864213

Kritzberg Solutions Philippines

2nd Level-Languages Internationale Bldg.

926 A. Arnaiz Avenue Makati City

Philippines

Tel. No: 8137824

Lakeside Technologies International

2904 LKG Tower

6801 Ayala Ave

Makati City, Manila, Philippines

Logicall Inc

1133 Chino Roces cor. Metropolitan Ave.

Makati City (near Shopwise - Pasong Tamo)

Philippines

Malcolm Lloyd Call Center Corporation

Unit 501 Pearlbank Centre Bldg.

146 Valero St., Salcedo Village

Makati City 1226 Philippines

Mannasoft Technology Corporation

2/F Republic Glass Building,

196 Salcedo St., Legaspi Village,

Makati City, Philippines

Manpower Outsourcing Services Inc.

19/F PBCOM Tower

6795 Ayala Avenue cor. V.A. Rufino St.

Makati City Philippines

Maxcash

Suite 2515 25th floor

Citiland Herrera Tower

Herrera cor. Valero St.

Salcedo Village Makati City

Philippines

MediaLink Philippines

15/F Asia Premiere Suites

The Peak Tower

107 LP leviste St. Salcedo Village

Makati City, Philippines

Medicall Philippines

11th floor 139 Corporate Center Bldg.

Valero St. Salcedo Village

Makati City Philippines

Megacall, Inc.

35/F Rufino Tower

Ayala Cor Herrera St.,

Makati City, Philippines

Mindbox Solutions, Inc.

Citibank Centre Building

Paseo de Roxas

Makati City, Philippines

MPO Digital Solutions

2/F One Corporate Plaza Bldg.

Arnaiz Avenue

Makati City Philippines

National Pen Philippines

42nd floor, Yuchengo Tower

RCBC Plaza, Makati City

Philippines

National Pen Philippines

18/F Philamlife Tower

Ayala Ave. cor. Paseo de Roxas

Makati City Philippines

New Horizons

10F Robinsons Summit Center

6783 Ayala Avenue

Makati, Metro Manila, 1226

Philippines

Phone :(63)2-840-5000

Fax :(63)2-840-5000 local 202

Newfield Staff Solutions International Makati

Suite 411 La Fuerza Plaza

#2241 Don Chino Roces Avenue

Makati City, Philippines

Tel. No. 840 3812 or 892 7717

Nexus Technologies

G/F Don Pablo Bldg., 114 Amorsolo St.

Legaspi Village, Makati City 1229

Metro Manila, Philippines

On-line Brands Contact Center

Suite 812 Ayala Tower One

Ayala Ave., Makati City

Philippines

One Outsource Direct Corporation

4th flr. Rm 402 Heart Tower

108 Valero St. Salcedo Village

Makati City Philippines

Outsource One Asia

6th floor Legaspi Towers 200

Paseo de Roxas Street Legaspi Village

Makati City 1226 Phillipines

Pacific Global Outsource Solutions, Inc.

GE Philippines Bldg.

2291 Pasong Tamo Extn.

Makati City, Philippines

Parlance Systems, Inc.

PLDT Property, Jupiter corner Reposo Streets,

Bel-Air, Makati City, Philippines

Tel. No. 816-8236

Parlance Systems, Inc.

222-224 Nicanor Garcia St.

Brgy. Sta. Cruz

Makati City Philippines

People4People

Unit 802, 139 Corporate Center,

Valero Street, Salcedo Village, 1227

Makati City, Philippines

PeopleBase, Inc.

6th flr. BMMC Bldg., 143 dela Rosa Avenue cor. Adelantado St.

Legaspi Village, Makati City

Philippines

PeopleSupport

Ayala Avenue corner Senator Gil Puyat Avenue

Makati City, Philippines

011(632) 885-8000 Phone

011(632) 885-8097 Fax

Perot Systems

22nd Flr. Tower 2

The Enterprise Center

Ayala Ave. cor Paseo De Roxas

Makati City Philippines

Pertinacious Corp.

12/F Legaspi Suites

Salcedo St., Makati City

Philippines

Philippine IT Offshore Network, Inc.

19th Floor Antel Global Corporate Center

Philippine OC3Net Technologies Inc

Unit 1501-1502 139 Corporate Center

Valero Street, Makati City

Philippines

Tel. No: 02752-0695

Pilipino Medical Transcription Services, Inc.

8233-A Constancia Street

Makati City, Philippines 1200

Pointwest Technologies Corporation

5th floor Citibank Center,

Makati City, Philippines

(632) 892-51-33 to 36

Positive Response Vision, Inc.

1191 Vito Cruz Ext., Makati City

Philippines

Precision Response Corporation (PRC)

8741 Paseo de Roxas Ave.

Salcedo Village, 1227

Makati City, Philippines

PriMetrica Asia Pacific

121 Valero Street, Makati City

Salcedo Village 1227

Philippines

Phone: +63 2 8672 357

Fax: +63 2 8934 916

Professional Alliance Consulting

Unit 1607, Cityland Pasong Tamo Tower

2210 Don Chino Roces Avenue

Makati City, Philippines

QInteraction Philippines Inc.

8th, 9th & 10th floors BPI-Buendia Center

Senator Gil Puyat Avenue

Makati City, Manila

Philippines 1200

Quanxi Communications Inc.

28th Flr., Tower II

The Enterprise Center

6766 Ayala Avenue

Makati City 1226

Philippines

RiceCash

43rd floor, Yuchengco Tower

RCBC Plaza, Ayala Avenue cor Sen. Gil Puyat Ave.

Makati City Philippines

Riscuity Asia, Inc.

14F 107 The Peak Tower LP

Leviste St. Salcedo Village

Makati 1200 Philippines

Scholastic Inc.

27th flr Pacific Star Bldg

Sen Gil Puyat St. cor Makati ave.

Makati City Philippines

ScopeWorks Asia Inc.

8F Citibank Center

Paseo de Roxas Makati City

Philippines

751-1200

Scribewell Ltd Inc

5617 Don Pedro St. cor Osias

Poblacion Makati City

Philippines

Scube Inc.

5/F Y.L. Holdings Building, 115 V.A. Rufino Street cor. Salcedo Street,

Legaspi Village, Makati City

Makati - 1229 Manila

Philippines

Seats Solutions Inc.

Multinational Bancorp Centre

18th floor 6805 Ayala Ave

Makati City Philippines

Fax/Phone: (+63)-2-844-4475

Siemens Business Services

Ground Floor Salcedo Towers

169 H.V. Dela Costa St.

Salcedo Village Makati City

Philippines

Sonva Philippines

8/F Angelus Plaza Building

104 VA Rufino St. Legaspi Village

Makati City Philippines

StarTek Philippines

G/F SM CyberOne Bldg.

#69 Jupiter St.

Makati City PHilippines

STC Solutions Makati PeopleSupport Center

Ayala Avenue cor. Gil Puyat Avenue

Makati City Philippines

Summersault, Inc.

Suite 1201, Chatham House, 116 Valero Street,

Salcedo Village, 1227 Makati City,

Metro Manila, Philippines.

SureConnect Inc.

14th Floor, Vernida IV Building

128 Leviste Street, Salcedo Village

Makati City, Philippines

Sutherland Global Services

Export Bank Plaza

25th floor

Chino Roces Corner, Gil Puyat Avenue

Metro Manila Makati City

1200 PHILIPPINES

Phone: 7593691

Sykes Asia, Inc.

26th Flr. Robinsons Summit Bldg.

6783 Ayala Avenue

Makati City, Manila 1200

The Philippines

Phone: +63 2 849 9398

Fax: +63 2 849 9396

TalkBpo Inc.

107 Leviste St, Salcedo Village,

Makati, Manila.

Team1 Contact Solutions

3B Miriam House 151 Legazpi St. Legaspi Village, Makati City, Philippines

Direct: +63 (2) 751.4371

Techmonde Corporation

12B Burgandy Corporate Tower

252 Gil Puyat Avenue

Makati Philippines

Teledevelopment Services, Inc.

7/F Service Office #9 Oakwood Premier,

Glorietta, Makati City, Philippines

Tel. Nos. 755-8881/85

Teledirect Telecommerce

15th Floor Philam Life Tower

8767 Paseo de Roxas, Makati City

1200 Philippines

Tel: +632 729 0101

Fax: +632 885 0031

TeleResourcing Dynamics Corp.

Unit 1023, 10F Herrera Tower,

V.A. Rufino cor. Valero sts. Salcedo Village, Makati City Philippines

Teletech Marketing Communications, Inc.

Unit 12-K Burgundy Corporate Tower

#252 Gil Puyat Ave., Makati City

Philippines

Teletrinsic Contact Center Solutions

21st Floor, Peak Tower

107 leviste St. makati City

Philippines

Teligent Systems Inc

3rd Floor Unit D2 Vernida I Condominium

120 Amorsolo Street, Legaspi Village,

Makati City, Philippines

Telitek Contact Services (TCS)

6th flr Filipino Bldg

135 dela Rosa St. , Legaspi Village

Makati City Philippines

Touch Asia Contact Solutions, Inc.

11, 12 & 14th Floors, The Peak Tower

107 L.P. Leviste St., Salcedo Village, Makati City 1226 Philippines

Toll Free Number : 1-888-81-T-ASIA

Tel: (213) 316-6022 / (916)-290-8613

Transprocure Corporation

27/F Yuchengco Tower 1,

RCBC Plaza Ayala Avenue cor.,

Sen. Gil Puyat Ave., Makati City

Philippines 1220

Tricom Systems Makati

2/F, Metro House Building,

345 Sen. Gil Puyat Avenue,

Makati City

Philippines

Phone: 895-7561

Fax: 890-6454

TRx Global Corporation

Corporate Headquarters

15th Floor, The Pearlbank Centre

146 Valero St., Salcedo Village

Makati City, Philippines

TT Services Philippines

4/F Rufino Building

Ayala cor. Rufino Avenue

Makati City Philippines

US Asia Solutions, Inc.

Suite 6-A Sagittarius Condominium

111 H.V. dela Costa St.

Salcedo Village Makati City

Philippines

USCNC Information Center

Unit 23-B Chatham House Condominium

Herrera St. cor Valero St.

Salcedo Village Makati City

Philippines

Victrix Marketing Inc.

9th floor, Vernida IV Building

128 L.P. Leviste St., Salcedo Village

Makati City Philippines

Visaya Knowledge Process Outsourcing

Chatham House Building

116 V.A. Rufino Street

Salcedo Village, Makati City

Metro Manila, Philippines

Tel: +63 2 338 4574

Vision-X, Inc.

16/F RCBC Plaza Tower 2,

Ayala Avenue cor.

Sen. Gil J. Puyat Avenue, Makati City

Philippines

Tel. Nos. 889-2211

VisionQwest Resource Group Inc.

4th Floor First Life Center

174 Salcedo Street Legaspi Village

Makati City Philippines

Vital Call Center Link

HV Dela Costa St.

Salcedo Village Makati City

Philippines

Telephone # (632) 753 - 1186

(632) 753 - 1187

Fax # (632) 753 - 1184

Vodini

Spirit of Communications Center

106 C. Palanca Jr Street

Legaspi Village,Makati City,1229

Philippines

Vox Opera Solutions, Inc.

Unit 2004, Corporate Center

139 Valero St. Salcedo Village

Makati City, Metro Manila, Philippines

VXI Global Solutions

15th Floor, Tower II, RCBC Plaza Building

Ayala Avenue Makati City

Philippines

Watson Wyatt

21/F Tower One, The Enterprise Center

6766 Ayala Avenue, Makati City 1200

Philippines

West Call Center Philippines

28/F Exportbank Plaza

Don Chino Roces cor. Sen. Gil Puyat Makati Manila Metropolitan Area

Philippines

Widerthan.com

1206 Ayala Tower

Ayala Avenue corner Paseo De Roxas

Makati City Philippines

WolfPac Mobile Inc.

6/F Peninsula Court

8735 Makati Ave. cor Paseo de Roxas

Makati City, Philippines

World Pacific Contact Center Solutions

7/F Philcox Bldg., 172 Salcedo Street,

Legaspi Village, Makati City

Philippines

Worldmed Solutions 26F Trafalgar Plaza

HV Dela Costa St., Salcedo Village

Makati City, 1227

Philippines

Phone: +632.752.1777

Xcelerate Center, Inc.

10-B Salcedo Towers

165 H.V. Dela Costa St.

Salcedo Village, 1227 Makati City, Philippines

Xpertalk, Inc.

Unit 1703, The Peak Tower

LP leviste St., Salcedo Village

Makati City Philippines

Zimplizity Solutions Corp.

Regina Building, Aguirre Street,

Legaspi Village, Makati City

Philippines

ZTE Corporation

12/F Sage House,

110 V.A. Rufino Street, Legaspi Village Makati City 1200

Philippines

Zynergyz

Penthouse Floor, Virra Bldg.

# 500 P. Burgos St. Cor. Makati Ave.

Makati City Philippines

CALL CENTERS IN EASTWOOD CITY LIBIS, QUEZON CITY, PHILIPPINES

noreply@blogger.com (Sybill) — Thu, 07 Jul 2011 16:13:00 +0000

Image by izahorsky via Flickr

24/7 Customer Philippines

Epixtar House 5

Eastwood Avenue

Eastwood City CyberPark

Libis, Quezon City

Philippines

Air Relay Corporation

18th Floor IBM Plaza

Building, Eastwood City

Bagumbayan, Quezon City

Philippines

Office: +632.439.4924

Mobile: +63.917.537.0018

Alorica Philippines Inc.

29th floor IBM Plaza Building

Eastwood City Libis

Quezon City Philippines

Athena e-Services Corporation

27th Floor, IBM Plaza

Eastwood City Cyberpark

Libis, Quezon City 1110

Philippines

Broadband Philippines

28/F IBM Plaza Bldg. Eastwood City

Cyberpark, Bagumbayan Quezon City

Philippines

Card Dynamics

17th Floor Citibank Square

Eastwood City Libis

Quezon City Philippines

Customer Contact Center, Inc. (C-Cubed)(C3)

# 1 E-Commerce Avenue, Eastwood City

Cyberpark, E. Rodriguez, Jr. Avenue,

Libis, Quezon City 1110, Philippines

Phone: (632) 434-5300

Fax: (632) 434-5122

Dell Customer Contact Center

2nd Floor, 1800 Eastwood Ave. Bldg.

Eastwood City Cyberpark

188E. Rodgriguez Ave.

Bagumbayan, Quezon City

Philippines

dotEnable Inc.

11th floor, IBM Plaza

Eastwood City Cyberpark

E. Rodriguez Jr. Ave., Libis

Quezon City, Philippines

Epixtar International Contact Center

Epixtar House

5 Eastwood Avenue

Eastwood City CyberPark

Libis, Quezon City, Philippines

eTelecare Global Solutions

19th and 20th Floors, Citibank Square

#1 E. Rodriguez Jr. Avenue

Eastwood City Cyberpark Bagumbayan, Quezon City 1110 Metro Manila,

Philippines

Tel: 63 (2) 916-5670/580-6530

Fax: 63 (2) 916-2200

Global Contact Services

18th Floor IBM Plaza Bldg.

Eastwood City Libis

Quezon City PHilippines

4407589

Globalstride

29th Floor IBM Plaza

Eastwood City Cyberpark

E. Rodriguez Ave.,

Quezon City 1110 Philippines

Tel. No. (632) 911.8866

Fax. No. (632) 911.8854

IBM Daksh Business Process Services Philippines Inc.

IBM Business Services Talent Acquisition Center

18F CyberOne Building,

Eastwood City - Libis

Quezon City Philippines

iCall Global Services Corporation

7th flr Citibank Building

Eastwood City Libis

Quezon City Philippines

Source One Customer Contact Center

1 E-Commerce Avenue,

Eastwood City Cyberpark,

E. Rodriguez Jr. Avenue,

Libis, Quezon City 1110

Philippines

Telecommerce Corporation

17th floor Citibank Square Bldg.

1 Eastwood Ave. Eastwood City

Libis Quezon City

Philippines

CALL CENTERS IN ORTIGAS PASIG CITY PHILIPPINES

noreply@blogger.com (Sybill) — Wed, 06 Jul 2011 00:13:00 +0000

Image by Ryan Desiderio via Flickr

Accallade International

Suite 508, Hanston Building

Emerald Avenue, Ortigas Business Center

Pasig City 1600 Philippines

Acquire Asia Pacific Philippines

6th Floor, Hanston Building,

Emerald Avenue

Ortigas Center, Pasig City

Philippines

Acquisix Ortigas Center

19th Flr. Antel Global Corp Center

No. 3 Dona Julia Vargas Ave

Ortigas Center, Pasig City 1600

Philippines

Advance Microsystems Corporation

Unit 1104, 11th Floor, East Tower

Philippine Stock Exchange Centre

Exchange Road, Ortigas Center

Pasig City 1605 Philippines

Alorica Philippines Inc.

33/F Wynsum Corporate Plaza

Emerald Ave, Ortigas Center

Pasig City 1605

Metro Manila, Philippines

Altigen Philippines, Inc.

8101 Pearl Plaza, Suite 5D Lot 5 & 6

Pearl Drive, Ortigas Center

Pasig City Philippines

Telephone : 9100080-81

Ambergris Solutions

31/F Discovery Center

25 ADB Avenue, Ortigas Center

Pasig City 1605 Philippines

Tel: 800-306-1586

Fax: 866-275-5727

Asking Philippines, Inc.

1103 Antel Global Corporate Center

Julia Vargas Avenue, Ortigas Center

Pasig City 1605 Philippines

Assurecode Information Services

2502D West Tektite Tower, Philippine Stock Exchange Center.

Exchange Road, Ortigas Center

Pasig City 1605

Philippines

Phone: (632) 636-6166

BlastAsia, Inc

Unit No. 2906,29Floor, Raffles Corporate

Center Emerald Avenue

Ortigas Center, Pasig City, Philippines

Main: (+632) 914-4456/58

Fax: (+632) 914-4457

Branders.com

Meralco Ave. cor Onyx Rd.,

Ortigas Center, Pasig City

Philippines

Business Beanstalk

Goldloop Towers

7th Floor Building B

One Goldloop Plaza

Ortigas Center, Pasig

Metro Manila 1600

Philippines

Call Advantage Contact Center

24/F Raffles Corporate Center

Emerald Avenue, Ortigas Center

Pasig City, Philippines

Callserv Corporation

14th flr. Center Point Building

J. Vargas Ave., Ortigas Center

Pasig City, Philippines 1605

Callworx, Inc.

Unit 8A, 8/F Hanston Building

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

Phone : +63 2 637 0840

Fax : +63 2 637 0810

Carta D' Internazionale

27f Raffles Corporate Center

Emerald Ave. Ortigas Center

Pasig City Philippines

Cellconversion

Ortigas Center

Pasig city, Metro Manila

Philippines

Phone: +639 216284544

CF Morgan Medical Transcribers

Unit 1115 Medical Plaza Bldg

San Miguel Avenue, Ortigas Center

Pasig City Philippines

Phone: 6381524

Clearline Technologies Inc.

3102 East Tektite Philippine Stock Exchange Center Ortigas Center

Pasig City Philippines

ClientLogic Corporation

22nd Floor, Wynsum Corporate Plaza

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

Tel: 63.2.860.0000

Fax: 63.2.860.0111

ClientLogic Corporation

21st floor, The Taipan Place

Emerald Avenue, Ortigas Center

Pasig City Philippines

Coastal Training Technologies Corporation

15/F Raffles Corporate Center

Emerald Avenue, Ortigas Center

Pasig City Philippines

ContactPoint Outsource Services, Inc.

31/F Wynsum Corporate Plaza

Emerald Ave., Ortigas Center

Pasig City 1605 Philippines

Conventas

Unit 1903

Antel Global Corporate Center

No. 3, Dona Julia Vargas Ave

Ortigas Center, Pasig City 1600

Philippines

Phone: +632-687-3381

Fax: +632-687-3376

Convergys Corporation

24th Floor, Robinsons-Equitable Tower

ADB Avenue corner Poveda Street

Ortigas Center

Pasig City 1600

Philippines

Phone: 63 2 857 7600

Conversia, Inc.

Penthouse 1 and 2, Pacific Center Building, #33 San Miguel Avenue, Ortigas Center, Pasig City, 1605 Philippines

Telephone Number: (632) 634-6433

Fax Number: (632) 634-8860 or (632) 634-6176

Cylynx, Inc.

3301 Robinson's Equitable Tower

Poveda St. cor. ADB Ave

Ortigas Center

Pasig City, Philippines

Data Central Consulting

Suite 402, 4th Floor, Strata 100 Building

Emerald Avenue, Ortigas Center

Pasig City Philippines

DBQuest, Inc.

Suite 910 West Tower Phil. Stock Exchange Center

Exchange Road, Ortigas Center

Pasig City Philippines

Design International

1110 East Tower, PSE Bldg.,

Exchange Road Ortigas Center

Pasig City Philippines

Dialtec Inc

4th Floor, Prestige Office Tower

Emerald Avenue,

Ortigas Business Center

Manila – Philippines

Tel: +63 2 6344355

Fax: +63 2 6344395

DigitAce, Inc.

Unit 1909, Prestige Tower

Emerald Avenue, Ortigas Center

Pasig City Philippines

Tel: 6362713-14

Dimension Systems, Inc.

8101 Pearl Plaza, Suite 5D Lot 5 & 6

Pearl Drive, Ortigas Center

Pasig City, Philippines

Telephone : 9100080-81

e-Vox Contact Solutions

Unit 907 Raffles Corporate Plaza

Emerald Ave, Ortigas Center 1605

Pasig City Philippines

eCall Training

Lg29 Cityland Mega Plaza

ADB Avenue cor Garnet Rd.

Ortigas Center Pasig City

Philippines

eConnect Asia

33rd flr. Raffles Corporate Center

2906 Emerald Avenue

Ortigas Center Pasig City

Philippines

Emerson Process Management

(A division of Emerson)

33rd floor, Orient Square Bldg

F. Ortigas Jr. Road, Ortigas Center

Pasig City 1605

Philippines

EnfraUSA Solutions, Inc.

Unit 1408 The Orient Square Bldg.,

Emerald Ave., Ortigas Center,

Pasig City Philippines

Engine RED Solutions, Inc.

807 Prestige Tower Condominium,

Emerald Avenue, Ortigas Business Center,

Pasig City, Philippines 1600

ePacific Global Contact Center

14th & 17th Floor, Orient Square Building

Emerald Avenue Ortigas Center

Pasig City, 1605

Philippines

Tel No.: (632) 687-4780 / (632) 687-9215

Fax No.: (632) 687-0474

ePLDT Ventus

PLDT Garnet Bldg. Emerald Ave.,

Ortigas Business Center, Pasig City

Philippines

Eximius BPO Services, Inc.

Unit 303, The Orient Square Building

F. Ortigas Jr. Avenue, Ortigas Center

Pasig City Philippines 1605

Express Telecommunication Co., Inc.

18th Floor Unit 1802 Jollibee Plaza,

Emerald Avenue, Ortigas Center, 1605

Pasig City Philippine

Global Connect

18th Floor Medical Plaza Ortigas Bldg.

25 San Miguel Ave.,

Ortigas Center Pasig City 1605

Philippines

Phone: +63 2 6314058

Fax: +63 2 9103420

Global Sky

8th Floor, Hanston Building

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

800-794-5339

619-342-0197

Global Technology Solutions, Inc. (GTS)

10th Floor Pacific Centre Building

#33 San Miguel Avenue

Ortigas Center, Pasig City

Philippines

(632) 910-3105

GlobalQuest BPO

5th floor, Agustin-1 Building

Emerald Ave. Ortigas Center

Pasig City Philippines

HSBC Electronic Data Processing (Philippines) Inc.

29th Floor Discovery Suites, ADB Avenue

Ortigas Center, Pasig City

Philippines

I-Contact Philippines

IP-Contact Solutions Philippines Inc

Unit 16C Belvedere Tower San Miguel Ave.

Ortigas Center Pasig City

Philippines

i4 Asia Incorporated

Unit 2011, Strata 100

Emerald Avenue, Ortigas Avenue

Pasig City Philippines

Icon Telemarketing

24/f Raffles Bldg.

Emerald Ave. Ortigas Center

Pasig City Philippines

ICT Group

14th floor Unionbank Tower

Meralco Avenue, Ortigas Center

Pasig City Philippines

IMPAC Philippines

8-D Belvedere Tower

San Miguel Ave. Ortigas Center

Pasig City Philippines

Impact Technology Resources, Inc.

Tektite Tower

Unit 1103-B East Tower

Phil. Stock Exchange Centre,

Exchange Rd. Ortigas Center

Pasig City Phils

Influent Philippines Inc.

8th Floor Robinson Equitable Tower

Corner ADB Ave and Poveda Street

Ortigas Center, Pasig City, Philippines

Phone: 011.632.687.1110

Fax: 011-632-687-1110

Infosoft International Solutions Inc.

Unit 1704 17/F West Tower

Phil. Stock Exchange Center Exchange

Road, Ortigas Center

Pasig City, Philippines

Infotouch Systems, Inc.

38th/F, Discovery Center

#25 ADB Avenue, Ortigas Center

Pasig City Philippines

Inteq Communications Pte Ltd

Unit 1903-B Centerpoint Building

Garnet Street cor. Julia Vargas Ave.

Ortigas Center, Pasig City 1605

Philippines

Intervoice

1804 Antel Global Corporate Center

Dona Julia Vargas Ave., Ortigas Center

Pasig City Philippines

InventAsia

Orient Square Building,

1208, Emerald Avenue,

Ortigas Center,

Manila, Philippines

iVentures, Inc.

Unit 2003 The Orient Square Bldg.

F. Ortigas Jr. Avenue, Ortigas Business Center,

Pasig City, Philippines 1605

JobStreet SELECT

Robinson's Galleria Mall

Ortigas Center, Quezon City

Philippines

Lasting Line Contact Center, Inc.

Unit 2005, 20th Floor Prestige Tower

Emerald Avenue, Ortigas Center

Pasig City 1600 Philippines

Phone: +632.914.0671

Leverage Systems Technologies, Inc.

27/F The Orient Square

Emerald Avenue, Ortigas Center

Pasig City, Metro Manila 1600

Philippines

Net2Globe Interlink

2202 Antel Global Corporate Center

Dona Julia Vargas Avenue

Ortigas Center Pasig City

Philippines

NetScribe, Inc.

2302 Medical Plaza Bldg.

Ortigas Center Pasig City

Philippines

NuComm International

4th floor

Ortigas Building

Ortigas Avenue Corner

Meralco Avenue, Ortigas Center

1600 Pasig City, Metro Manila

Philippines

On-line Brands Contact Center

8/F, Hanston Bldg

F. Ortigas Jr. Rd.,

Ortigas Center Pasig City

Philippines

One Global Contact Center

17th Floor Orient Square Bldg

Emerald Ave., Ortigas Center

Pasig City Philippines

One Touch International

Philippine Stock Exchange Center

Ortigas, Pasig City, 1605

Philipines

Phone: +632.687.2752

+632.687.5591

+632.687.7275

Fax: +632.687.2752

One World Telecom (OWTel)

26/F One San Miguel Avenue Bldg.,

San Miguel Ave. cor Shaw Blvd.,

Ortigas Center, Pasig City

Philippines

OneWorld Connections

31/F Wynsum Corporate Plaza

Emerald Avenue Ortigas Center

Pasig City Philippines

Telephone: (+632) 7027400

Facsimile: (+632) 7027405

Optimum Source, Inc.

The Orient Square,

Emerald Avenue,

Pasig 1605,

Metro Manila,

Philippines

Phone: (632) 914.9999

Fax: (632) 914.1122

Orchid Cybertech Services, Inc.

Robinsons-Equitable Tower

Ortigas Center, Pasig City

Philippines

Pacific ConneXion LLC

Julia Vargas Avenue Corner of Garnet Road

Ortigas Center, Pasig City 1600

Philippines

Pacific Hub Corporation

11/F Robinsons Equitable Tower

Ortigas Center Pasig City Philippines

Tel. No: 636-8607

PCE Corporation

27th Floor Raffles Bldg. Emerald Ave.

Ortigas Center Pasig City

Philippines

Pelatis BPO Solutions

5th Floor San Miguel Properties (SMPPI) Corporate Center, St. Francis Avenue, Ortigas Center, Mandaluyong City

Philippines

Telephone : +634 914.5009

Fax : +634 914.5001

People2Outsource Philippines

10th Floor Strata 100

Emerald Avenue Ortigas Center

Pasig City Philippines

PNI Call Center Solutions Inc.

Unit 210, 2nd floor Strata 2000

Emerald Avenue, Ortigas Center

Pasig City, Philippines

Prima Carta Telecenter

24th Flr. Raffles Corporate Center

Emerald Ave. Ortigas Center

Pasig City Philippines

Prime Outsource Solutions

2402B East Tektite, Philippine Stock Exchange Centre

Exchange Road, Ortigas Center,

Pasig City, Philippines 1600

Real Solutions, Inc.

27th floor Raffles Corporate Center Bldg.

Emerald Ave. Ortigas Center

Pasig City Philippine

Salmat Corporation

14/F Wynsum Corporate Plaza

Emerald Avenue, Ortigas Centre

Pasig City

Philippines

Ph: (+632) 860 0000

Fax: (+632) 860 0111

SEO Enteprises International

1901-A West Tower Philippines Stock Exchange Center (Tektite Tower)

Exchange Road, Ortigas Center

Pasig City Philippines

Seven Seven Global Resources Inc.

Unit 802, The Orient Square,

Emerald Avenue, Ortigas Center,

Pasig City, 1605, Philippines

SITEL Customer Care Philippines

2nd Floor, Centerpoint Building

Garnet Road cor. Julia Vargas Ave.

Ortigas Center Pasig City

Philippines

SM eVentures, Inc.

Units 201 & 203 Centerpoint Condmn,

Garnet Street corner

Julia Vargas Avenue, Ortigas Center, Pasig City, Philippines

Tel. No. 638-4738

Sterling Global Call Center

15th Floor Raffles Corporate Center

Emerald Avenue., Ortigas Center

Pasig City 1600

Philippines

Tel. No. - (632) 9168888

Fax. No. - (632) 9161085

Summit Technologies

1811 Medical Plaza Ortigas

25 San Miguel Ave.

Ortigas Center Pasig City

Philippines

SVI (Software Ventures International)

6/F JMT Corporate Condominium,

ADB Avenue, Ortigas Center, Pasig City

Philippines

Tel. No. 633-8788

SVI Connect

6/F The JMT Corporate Condominium

ADB Avenue, Ortigas Center, Pasig City

1600 PHILIPPINES

Tel: (63) 6338788

Fax: (63) 6338798

Sykes

19/F One San Miguel Avenue Building

San Miguel Avenue cor.

Shaw Boulevard Pasig City 1600

Symbio Philippines

Unit 1505, 15th flr.

Orient Square Bldg.

Emerald Avenue, Ortigas Center

Pasig City, Philippines 1605

632-6876041

Telecom One Inc.

30F Antel Global Corporate Center

Julia Vargas Avenue, Ortigas Center

Pasig City Philippines

Telecommerce Corporation

24th floor Raffles Corporate Bldg.

Emerald Avenue, Ortigas Center

Pasig City Philippines

Teledata Inc.

27/F Wynsum Corporate Plaza,

Emerald Ave., Ortigas Center,

Pasig City, Philippines

Teledevelopment Services, Inc.

Unit 3502-03 35th flr. Robinson Equitable Tower, ADB Ave. Ortigas Center, Pasig City, NCR 1600

Tel: 63 2 910-8111

Fax: 63 2 755-8810

Teleperformance USA

4/F Octagon Building, San Miguel Avenue,

Ortigas Center, Pasig City, Philippines

Tel. No. 632-9000

The Dictation Source

12F Agustin I Bldg. Emerald Ave.

Ortigas Center, Pasig City

Philippines

TREC Global

10/F Hanston Building

20 Emerald Avenue, Ortigas Center

Pasig City 1605

Philippines

TRG Philippines-The Resource Group

5th floor Hanston Bldg.

Emerald Avenue, Ortigas Center

Pasig City Philippines

Tri-Edge Resources GLP Inc

501 The Raffles Corporate Center

Emerald Avenue, Ortigas Center

Pasig City, Philippines

Tel.: 9141312

Tridel Technologies Inc.

7/F Hanston Bldg. Emerald Ave.

Ortigas Center, Pasig City

Philippines

Tel. No. 634.5140

Fax No. 634.5139

Vertex Solutions

33/F Wyunsum Corporate Plaza

Emerald Ave, Ortigas Center

Pasig City 1605

Metro Manila, Philippines

Verve Contact Solution Inc.

ADB Avenue corner Poveda Street,

Ortigas Center, Pasig City

Philippines

Viventis Search, Inc. Australia

1701 OMM-CITRA Bldg.,

San Miguel Ave.,

Ortigas Center

Pasig City,

Philippines 1600

Viventis Search, Inc.

17th flr. OMM-CITRA Bldg.,

San Miguel Ave. Ortigas Center

Pasig City Philippines

Tel: 6375636-38

VLink MS Inc

Unit 10A, 10th Floor

Strata 100 Building

F. Ortigas Jr. Ave.

Ortigas Center Pasig City

Philippines

VM Megacards Corporation

24th Floor Raffles Corporate Bldg.

Emerald Avenue Ortigas Center

Pasig City Philippines

Vonscorp Data Solutions

1002A West Tower

Philippine Stock Exchange Center

Exchange Road

Ortigas Center Pasig City,

Philippines 1605

Voxscribe International Inc.

Philippine Stock Exchange Centre

Exchange Road, Ortigas Center

Pasig City 1605

Philippines

Phone: (632) 687 5404

Fax: (632) 631 2545

WorldCall Bureau

1901-A West Tower

Philippines Stock Exchange Center

Exchange Road, Ortigas Center

Pasig city Philippines

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